1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including autonomous stores, virtual commerce, Just Walk Out tech meets RFID, and phone shops reinvented. 1. Pixevia works with […]
  1. Channel: Mass
– – • Tesco has become the latest member of Wastebuster’s Recycle to Read toy recycling initiative – designed to educate and promote toy reuse and create a new infrastructure for recycling plastic toys. – • Recycle to Read collection bins will be trialled in selected Tesco stores from 4 September. – • Customers will […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Asda, Penny Black, Marie Curie, AiFi, JUXTA, and Pocket Planet. PMC announced as headline sponsor of the 2023 RTIH Innovation Awards, winners to […]
  1. Channel: Mass
Customers shopping at Tesco will soon see changes across its own brand milk – as the supermarket works with suppliers to make milk bottles even easier to recycle.� By removing coloured plastic and changing blue, red and green milk caps to a clear alternative – on around 425 million bottles of milk every year – […]
  1. Technology & Innovation
Jeremy Pee is set to depart M&S just months after assuming an expanded position with the UK retailer. Pee was hired in 2018 from Canadian supermarket chain Loblaw. He took on the role of Chief Digital and Technology Officer earlier this year. He was previously Chief Digital and Data Officer, and held that position for […]
  1. Shopper & Customer
[[“value”:” Credit: GlobalData. With high food inflation continuing to put pressure on household finances, loyalty schemes are an effective way for supermarkets to compete with the consistently low prices of discounters Aldi and Lidl. The most important aspects of loyalty schemes for consumers are discounts and rewards, with 51% stating that they valued “discounts open […]
  1. Channel: Mass
[[ by Tesco has announced a major overhaul to the range of products it stocks in Express stores in a move to reinforce its position as the UK’s best value convenience store chain. The overhaul will see more than 50 key everyday products replaced with even more keenly-priced alternatives – many from its own-brand range […]
  1. Technology & Innovation
Carrefour Belgium reports a rise in customer satisfaction across its retail network thanks to its collaboration with Goodays. As a result of deploying the company’s platform, the retailer says it can establish even closer contact with its customers and respond to their requests more quickly, as both parties take stock after two years of cooperation. […]
  1. Channel: Mass
A move by Tesco to help customers find marked-down yellow sticker food items more easily has proved so popular that it has been expanded to 300 stores across the UK. For the revamp the supermarket made bold new signage for its mark-down section in stores to help shoppers find food bargains and at the same […]
  1. Channel: Ecommerce & Digital
For Amazon’s grocery business, it appears to be go big or go home. Bloomberg reports that Amazon “is launching the biggest overhaul of its grocery business since it acquired Whole Foods Market six years ago – revamping stores, testing new highly automated warehouses and, for the first time, offering fresh-food delivery to customers who aren’t […]
  1. Media & Marketing
Retail media networks (RMNs) are expanding rapidly, and retailers of all sizes are joining the race, offering ad placements on an ever-widening variety of channels. The opportunity here is enormous, as these ads are shown to people who are already looking to make purchases — which isn’t necessarily the case when compared to ads on […]
  1. Technology & Innovation
Check out the RTIH articles that caught your fancy last week, including Under Armour, Lacoste, Dsquared2, Ikea, Ocado Group, Co-op, Sweaty Betty, and Mars. RELEX Solutions helps Getir ‘reap benefits of autonomous, adaptive, and unified supply chain planning’ Rapid grocery delivery firm, Getir, is partnering with RELEX Solutions. This will see it gain an integrated […]
  1. Technology & Innovation
RTIH looks at the key factors behind Amazon’s underwhelming entrance on to the hugely competitive UK grocery retail stage. Amazon UK recently announced it was shutting three of its London-based Amazon Fresh checkout-free stores, including its first which only opened two years ago. The e-commerce giant said the move was down to ‘optimisation decisions’ about […]
  1. Retailer Media
dunnhumby has announced the appointment of Josh Bottomley as CEO. Bottomley was most recently an Operating Partner at CVC Capital Partners and has held senior roles at data and product led businesses including HSBC, Google and LexisNexis. He starts work at dunnhumby today and will succeed Dan Olley, who has been CEO since January 2022. […]
  1. Data & Insights
Ingka Group, the largest Ikea retailer, has reported on how 8,500 co-workers are being supported by the company’s artificial intelligence (AI) powered Billie chatbot. By tapping chatbots, powered by AI and natural language Processing (NLP), Ikea says it can use automated design systems to better interact with customers in real-time. Billie can understand customer questions, […]
  1. Shopper & Customer
Last week we reported that the Federal Trade Commission (FTC) said that it “is taking action against Amazon.com, Inc. for its years-long effort to enroll consumers into its Prime program without their consent while knowingly making it difficult for consumers to cancel their subscriptions to Prime … the FTC charges that Amazon has knowingly duped […]
  1. Channel: Dollar/Value
New data from Kantar reveals Aldi’s volume share of the grocery market in Scotland has increased to 11%, moving ahead of Morrisons and Sainsbury’s for the first time. Aldi Scotland now commands a higher volume market share than Co-op (7.2%), Sainsbury’s (7.6%), Lidl (8.9%) and Morrisons (8.8%), in Scotland, behind only Asda (13.8%) and Tesco […]
  1. Media & Marketing
John Allan had to step down as the chairman of Tesco because of accusations of “inappropriate remarks and touching.”  Now, he’s copped to the “inappropriate remarks” but denied the touching, and now is saying that a lot of men are “increasingly nervous” about working and interacting with women in the workplace.  Really?  Because women have […]
  1. Technology & Innovation
These are the RTIH articles that caught your fancy last week, including EE, Barclaycard, the Isle of Wight Festival 2023, no-boxx, Valtech, commercetools, MACH Alliance, and Brave Bison Commerce. UK mobile network giant EE seeks to reinvent retail with new Studio store launch at Westfield London EE has opened a new flagship store, The EE […]
  1. Technology & Innovation
These are the RTIH articles that caught your fancy last week, including Marks and Spencer, Tesco, Wilko, Apple, Walmart, and Aldi. Too much retail automation too soon? Examining the recent customer backlashes against M&S and Tesco RTIH Editor Scott Thompson asks: Is the constant drive by retailers to innovate via technology deployments really delivering what […]
  1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Obsess, dunnhumby, Recite Me, Amperity, Bringg, Virtualstock, and Brightpearl by Sage. J.Crew J.Crew has announced the launch of an immersive virtual store powered by experiential e-commerce platform Obsess. The 3D, shoppable experience celebrates the company’s 40th […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including checkout free store milestones, startups focused on building in Web3, and the ongoing digitalisation of the fashion industry. Poundland Poundland has launched a suite of digital accessibility tools to support job applicants and workers with […]
  1. Channel: Mass
“Supermarket price war: retailers to ‘come out fighting’ after Tesco’s pledge to cut more than 700 grocery items. “Move is likely to put pressure on other supermarket chains to follow suit, leading to significant savings for Irish consumers. “Ireland’s leading supermarkets are likely to follow Tesco’s lead in reducing the price of hundreds of products […]
  1. Data & Insights
If you want to stop your store from experiencing any unexpected losses then one thing you can do is implement various security measures. This will help you to keep your store nice and secure, and it will also stop you from being as much of a target. If you want to help yourself then the […]
  1. Channel: Mass
Tesco announced on Friday that its chairman of the board John Allan, is stepping down from the board of directors earlier than anticipated because of sexual harassment allegations. In the announcement, Tesco said: “In recent weeks, four allegations have been made in the media in relation to John’s personal conduct. Three of these allegations are […]
  1. Technology & Innovation
Retail Technology Show 2023 kicked off in London today, with one of the first conference sessions consisting of a fireside chat with Paul Wilkinson, Group Product Manager – Grocery Partners, Deliveroo, entitled What I’ve Learnt About Retail Innovation From Working At Amazon, Tesco Labs And Deliveroo. Responding to the question, what advice would you give […]
  1. Channel: Mass
The performance of Booker was one of the highlights of Tesco’s latest annual figures, announced this week. The wholesale distributor, which is a subsidiary of Tesco, recorded a 12% increase in like-for-like sales in the year to the end of February, one of the brightest spots in a period that Tesco executive Ken Murphy described […]

Trending Topics

Editor’s Choice

  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
  4. Department: Beverage
  5. Department: HBC
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Retail Ecosystem
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Retail Operations
  16. Operations & Supply Chain
  17. Stores & Formats
Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Operations & Supply Chain
  15. Stores & Formats
Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
  1. Retailer Media
#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events
Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]