Technology & Innovation How to Win in Retail: Less Science, More Art By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented reality, once a novelty, have become commonplace digital merchandising and selling tools. E-commerce, which in 2003 amounted to a rounding error on most retailers’ profit and loss statements, has […] Retail Prophet September 25, 2023September 25, 2023 7 min read Technology & InnovationAIConsumersShoppersData & InsightsESG and CSRCustomer ExperienceCompetitionSustainabilityResults & InvestmentDept. ApparelBrick and MortarDept. NonfoodInternationalDept. Toys & GamesAmazonPredictions and ForecastsMerchandisingDept. BeverageDept. HBCDept. Adult BevCOVID19Trends: RetailDept. PerimeterInternational - UKMarketing: Loyalty & SubscriptionMarketing: Social MediaMetaverseTech: AR and VRDept. Fresh 0 Saving Bookmark this article Bookmarked
Channel: Convenience 7-Eleven Expanding it’s ‘Halo’ of Better-4-You Doing good work while working to do good is a formula that edifies both customers and employees to your brand. In the case of 7-Eleven focusing on doing good, will benefit Children’s Miracle Network hospitals, employees while garnering favor with consumers according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, […] Grocerant Guru September 23, 2023September 23, 2023 3 min read 7-Eleven & SpeedwayData & InsightsConsumersInternationalExecutivesSustainabilityDept. ApparelAssociatesDeliveryDept. NonfoodDept. Toys & GamesMarketing: In StoreMarketing: Loyalty & SubscriptionMarketing: Social MediaMeta (Facebook)PartnershipsRestaurantsHealth & Wellness 0 Saving Bookmark this article Bookmarked
Trends & External Forces CVS Health appoints Michael F. Mahoney to its board of directors [[“value”:” CVS Health Corporation has appointed Michael F. Mahoney, Chairman and CEO of Boston Scientific Corporation, a global medical technology leader, to serve on the Board of Directors of CVS Health, effective November 1. “Mike’s focus throughout his career – to drive improvements in health outcomes and increase access to care – align […] Supermarket News September 23, 2023September 23, 2023 2 min read Health & WellnessCVSExecutivesDept. HBCInternationalTechnology & InnovationConsumersResults & InvestmentJohnson & JohnsonOperations & Supply ChainStrategyAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Three Amazon Execs Added To FTC Lawsuit Over Prime Subscriptions Bloomberg reports that “three Amazon executives were accused by the U.S. Federal Trade Commission of participating in an alleged plan to make it difficult for customers to cancel subscriptions to the company’s Prime membership service. “Senior Vice Presidents Neil Lindsay and Russell Grandinetti, along with Vice President Jamil Ghani, were added as defendants Wednesday in […] MorningNewsBeat September 22, 2023September 22, 2023 2 min read AmazonGovernmentLegal & CriminalExecutivesConsumersInternationalAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Safeguarding Brand Integrity and Trust Amid Counterfeit Concerns Counterfeiting is a pressing concern for businesses globally, transcending all sectors and demographics. It affects the brick-and-mortar, catalog, and e-commerce sectors and undermines customer retention, service, management, merchandising, mobile, and omnichannel integration. It encompasses everything from fake consumer goods to fraudulent copies of digital products. This rising tide of counterfeiting is fueled by an intricate […] Scott Scully September 21, 2023September 21, 2023 3 min read Legal & CriminalConsumersShoppersInternationalOperations & Supply ChainOmnichannelAIPredictions and ForecastsPartnershipsMarketing: BrandMerchandisingTechnology & InnovationMarketing: PrintMarketing: Loyalty & SubscriptionData & InsightsGovernmentExecutivesDeliveryblockchainPackaging 0 Saving Bookmark this article Bookmarked
Department: Food Coming Attraction: Georgia Grocer Hopes To Hit One Long & Straight MNB often focuses on stores that differentiate themselves through unique products and services, offering a value proposition that seems different from those offered by the competition. That seems to be the pitch for FreshTake, a new grocer scheduled to open next summer in Augusta, Georgia, in a former Whole Foods location, which has been getting […] MorningNewsBeat September 20, 2023September 20, 2023 2 min read Dept. FreshDept. BeverageDept. GroceryDept. Adult BevMarketing: In StoreShoppersDept. Fresh PreparedStore LocationCompetitionWhole FoodsDept. PerimeterWegmansRegional GroceryUnileverDept. BakeryPricing & PromotionsInternationalExecutivesBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: Food Product Launch of the Year 2023 Winner: Confectionery WINNER! Twirl Xtra Mondelēz International In February, Cadbury expanded its popular Duos range by bringing its bestselling singles product into this increasingly popular format. Twirl Xtra features even more of the velvety Cadbury Twirl chocolate consumers know and love, with two longer pieces of chocolate in each consumer pack. The total duos market is growing by […] Talking Retail September 20, 2023September 21, 2023 < 1 min read Dept. BakeryConsumersMondelezInternational 0 Saving Bookmark this article Bookmarked
Media & Marketing Decathlon brings in technology veteran Jimena Almendares as new Chief Digital Officer Decathlon has announced the appointment of Jimena Almendares as its new Chief Digital Officer. Decathlon says that the appointment is in line with the retailer transforming its digital offering and putting technology at the heart of all business operations. The aim is for each and every customer to enjoy an excellent digital experience when shopping […] Retail Technology Innovation Hub September 19, 2023September 19, 2023 2 min read Technology & InnovationMarketing: Social MediaAmazonTwitterMeta (Facebook)ShoppersExecutivesSustainabilityCustomer ExperienceInternationalDept. FreshInternational - North AmericaOperations & Supply ChainStore LocationStrategy 0 Saving Bookmark this article Bookmarked
Channel: Delivery Grubhub Joins the Navy The U.S. Navy wants it sailors, sailor’s families, employees to be happy and adding relevance to their lives makes them happy. Steven Johnson who once work the with the Naval Personal Command to refresh and renew relevance to the ‘club’ system thinks is first step is a great step for Naval Personal and their […] Grocerant Guru September 19, 2023September 19, 2023 3 min read GrubhubFood DeliveryRestaurantsDept. GroceryData & InsightsInternationalTechnology & InnovationStore LocationBOPISAssociates 0 Saving Bookmark this article Bookmarked
Data & Insights Agency pitching: How to optimize your process with GWI Life’s a pitch. Especially if you’re an agency on a mission to secure your next big client. Whether you’re trying to win or retain existing business, it all comes down to whipping up the perfect pitch – and this is where GWI’s intuitive market research platform comes into play. You can spend weeks researching, planning, […] GWI (Global Web Index) September 14, 2023September 14, 2023 7 min read Data & InsightsConsumersDept. BeverageMarketing: Social MediaTechnology & InnovationESG and CSRAgenciesTargetStrategyBig DataDept. BakeryPredictions and ForecastsInternationalDept. NonfoodDept. GroceryDept. Fresh 0 Saving Bookmark this article Bookmarked
International How to Market Your Small E-Commerce Business To An International Audience Selling to an international market can be more tricky than with your local customers, even if it’s online. But it’s always possible and can be more profitable. It’s just that you need to double up on your efforts to make your marketing strategies work. Learning and staying open to new ideas will help you succeed. […] Retail Minded September 12, 2023September 12, 2023 3 min read InternationalMarketing: Social MediaDeliveryESG and CSROperations & Supply ChainTechnology & InnovationTargetDept. ApparelMeta (Facebook)TwitterDept. NonfoodMarketing: UGCPartnershipsPredictions and ForecastsConsumers 0 Saving Bookmark this article Bookmarked
Corporate Strategy Macy’s-owned Bloomingdale’s taps international exec Olivier Bron as its next CEO [[“value”:”With the move, the legacy retailer Macy’s is adding an outside perspective and a dash of global flair to its upscale department store, Bloomingdale’s.”]] CNBC September 12, 2023September 12, 2023 < 1 min read InternationalExecutives 0 Saving Bookmark this article Bookmarked
Channel: Grocery UFCW local unions raise concerns about Kroger-Albertsons’ divestiture plan with C&S Seven UFCW Locals likened the deal to Haggen’s purchase of Safeway stores in 2015, while UFCW International’s president said the organization will continue to closely monitor its impact. Grocery Dive September 11, 2023September 11, 2023 < 1 min read Albertsons / SafewayRegional GroceryKrogerDivestituresInternationalBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer Grocery Store Customer Migration Continues Why Consumers Lacking a Cook for Scratch Skill-Set Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive customer migration in every sector of retail foodservice today according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. That migration is creating both food channel disrupting and opportunity. Johnson stated, “Recent Foodservice Solutions® Grocerant ScoreCards found 84.9 percent of meals […] Grocerant Guru September 11, 2023September 11, 2023 2 min read Dept. GroceryConsumersShoppersEconomyInternationalMarketing: Social MediaThick DataStrategyGovernmentTechnology & InnovationSustainabilityRestaurantsDept. FreshPredictions and ForecastsDept. PerimeterDept. NonfoodDept. Fresh PreparedBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer What’s for Dinner? Grocerant Niche Ready-2-Eat and Heat-N-Eat Meal Components Look around, and talk to your friends and you will see that, Americans do not want to eat alone. Don’t want to shop, and don’t want to cook, while man is a social and needs to connect with others and sharing a meal with friends, family, or even a stranger is preferred rather than […] Grocerant Guru September 10, 2023September 10, 2023 4 min read ConsumersDept. GroceryInsight ProvidersMarketing: In StoreStore LocationDept. NonfoodThick DataShoppersDept. RefrigeratedDept. PetMarketing: TradeRestaurantsMarketing: Social MediaData & InsightsInternationalTechnology & InnovationTech: CashierlessPricing & PromotionsDept. FuelOperations & Supply ChainExecutivesConsultingESG and CSRDept. AppliancesBrick and Mortar 0 Saving Bookmark this article Bookmarked
Media & Marketing Who’s on Threads, and why? The launch of Meta’s new app Threads is a unique moment in the history of social media. Most social networks start from scratch, and their culture evolves over time under the influence of early adopters and users. Threads is different. Helped by an easy integration with Instagram users’ pre-existing social graphs, it had tens of […] GWI (Global Web Index) September 8, 2023September 8, 2023 5 min read Marketing: Social MediaMeta (Facebook)ESG and CSRTechnology & InnovationTwitterDeliveryConsumersInternationalRestaurantsData & InsightsDept. ApparelInternational - North AmericaTikTokGovernmentDept. NonfoodMarketing: In StoreTrends: TechSustainabilityDept. Toys & GamesPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit GNC Partners with SPINS to Enhance Research and Trends Capabilities PITTSBURGH (September 7, 2023) – To stay informed about pertinent trends, consumer habits, and shoppers’ purchasing behaviors, GNC collaborates with some of the industry’s best to amplify its expert internal research capabilities. That’s why it recently selected SPINS as its new research partner. With a partnership designed to elevate the company’s consumer-first mindset and leverage […] Spins September 7, 2023September 11, 2023 2 min read PartnershipsData & InsightsTechnology & InnovationConsumersHealth & WellnessShoppersPredictions and ForecastsDept. Natural / OrganicInternationalDept. NonfoodExecutivesMarketing: Direct & PersonalizationMarketing: In StoreOperations & Supply ChainBig Data 0 Saving Bookmark this article Bookmarked
Technology & Innovation All Saints founder Stuart Trevor unveils new fashion brand, powered by Stored payments technology All Saints founder Stuart Trevor is introducing a new eponymous brand that creates clothes solely from discarded material, and taps technology from Stored, a mobile payments startup. “I am excited to see our payment technology align with Stuart Trevor’s visionary approach. This partnership exemplifies our commitment to redefining the shopping experience, where sustainability and convenience […] Retail Technology Innovation Hub September 7, 2023September 7, 2023 2 min read Technology & InnovationDept. ApparelSustainabilityConsumersShoppersPartnershipsESG and CSRPredictions and ForecastsInternational - UKInternationalMarketing: Social MediaTrends: RetailTrends: FinanceMarketing: In StoreStore LocationOmnichannelTrends: ShoppingBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Lego Plans $1.4 Billion Sustainability Investment Over Next 3 Years The Lego Group will triple its sustainability investments over the next three years, spending $1.4 billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base […] Retail TouchPoints September 6, 2023September 6, 2023 2 min read Dept. Toys & GamesSustainabilityResults & InvestmentTargetMarketing: Social MediaExecutivesInternationalOperations & Supply ChainPredictions and ForecastsESG and CSRFlagship StoresDept. FuelShoppersBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Lego Plans $1.4 Billion Sustainability Investment Over Next 3 Years The Lego Group will triple its sustainability investments over the next three years, spending $1.4 billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base […] Retail TouchPoints September 6, 2023September 7, 2023 2 min read Dept. Toys & GamesSustainabilityResults & InvestmentTargetMarketing: Social MediaExecutivesInternationalOperations & Supply ChainPredictions and ForecastsESG and CSRFlagship StoresDept. FuelShoppersBrick and Mortar 0 Saving Bookmark this article Bookmarked
International UK retail footfall decreased by 1.6% in August 2023 [[“value”:” Footfall in shopping centres dropped by 3.8% YoY in August. Credit: PublicDomainPictures from Pixabay. Total retail footfall in the UK dropped by 1.6% last month on a year-on-year (YoY) basis, according to data from the British Retail Consortium (BRC) and Sensormatic IQ. The decrease is below July 2023’s figure of +1.8%. During the month, […] Retail Insights Network September 1, 2023September 5, 2023 2 min read International - UKData & InsightsShoppersEconomyDept. GroceryInternationalGovernmentExecutivesDept. ApparelCOVID19 0 Saving Bookmark this article Bookmarked
Media & Marketing Macy’s to Sell Gap Sleepwear and Intimates; Academy Adds L.L.Bean Merchandise In a first-ever partnership between two retail icons, Macy’s will carry an exclusive collection of sleepwear, underwear and intimates for men and women from Gap. The assortment, which will feature exclusive designs and colorways priced from $12.50 to $79.95 online, will be available online, on the Macy’s mobile app and at select stores nationwide. “This […] Retail TouchPoints August 30, 2023August 30, 2023 < 1 min read MerchandisingPartnershipsMarketing: Social MediaMarketing: In StoreInternationalExecutivesDept. Sporting goodsDept. PerimeterDept. NonfoodDept. FreshDept. ApparelBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: HBC e.l.f. Beauty to Acquire Skin Care Brand Naturium for $355M e.l.f. Beauty has signed a definitive agreement to acquire Naturium, a fast-growing, high performance skin care brand for $355 million in a combination of cash and stock, the company announced Tuesday. The deal is expected to double e.l.f. Beauty’s presence in skin care to approximately 18 percent of retail sales. The transaction, which is subject […] Kristina Stidham August 30, 2023August 30, 2023 2 min read Dept. HBCAcquisitionPartnershipsExecutivesInternationalSustainabilityTargetAmazonESG and CSRInclusivityPredictions and ForecastsPress ReleaseResults & Investment 0 Saving Bookmark this article Bookmarked
Department: HBC E.l.f. Expands Skin Care Lineup with $355M Acquisition of Naturium E.l.f. Beauty has acquired the fast-growing skin care brand Naturium for $355 million in a combination of cash and stock. The acquisition is expected to close around Sept. 30, 2023 and will double E.l.f.’s presence in the skin care category to approximately 18% of the company’s retail sales. “Naturium aligns with E.l.f. Beauty’s vision to […] Retail TouchPoints August 29, 2023August 29, 2023 2 min read Dept. HBCAcquisitionMarketing: Social MediaData & InsightsExecutivesInclusivityInternationalAmazonAssociatesPartnershipsStrategyTarget 0 Saving Bookmark this article Bookmarked
Technology & Innovation Lab grown diamonds are forever: check out last week’s most read RTIH retail technology articles These are the RTIH articles that caught your fancy last week, including Temu, Marks and Spencer, Aldi UK, New Look, EE, and Amazon Fresh. Consumption nation: Here’s what American retailers can learn from booming Chinese shopping app Temu US retailers beware. Riding high with Temu, the Chinese are coming and they’re coming to win. That’s […] Retail Technology Innovation Hub August 29, 2023August 29, 2023 5 min read Technology & InnovationInternational - UKShoppersMarketing: Social MediaTwitterAmazonPartnershipsSustainabilityReturnsCustomer ExperienceRegional GroceryAldiDept. FreshDept. NonfoodBrick and MortarData & InsightsTech: CashierlessMarketing: In StoreDept. ApparelOmnichannelExecutivesDeliveryTrends: TechPackagingPredictions and ForecastsInternationalOperations & Supply ChainCOVID19TargetAssociatesConsumersStart UpsInternational - North AmericaDept. Adult BevCannabisDept. HBCESG and CSRFlagship Stores 0 Saving Bookmark this article Bookmarked
Data & Insights 10 Key Tips for Scaling Personalization in Retail Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when that expectation isn’t met, it’s a big problem. For example, according to Forbes, 71% of B2C customers expect companies to deliver personalized interactions and 70% are frustrated when they don’t. Personalization is the […] Retail TouchPoints August 29, 2023August 29, 2023 4 min read ShoppersMarketing: Direct & PersonalizationData & InsightsTechnology & InnovationAICustomer ExperienceStrategyPredictions and ForecastsMarketing: In StoreMarketing: Social MediaOmnichannelInternationalHome DepotMarketing: Loyalty & SubscriptionBig DataDeliveryESG and CSRDept. FreshCoca ColaConsultingDept. Perimeter 0 Saving Bookmark this article Bookmarked
International Trademarking Guidelines & Best Practices For Private Label Sellers Private label sellers are making their mark in the ever-expanding world of commerce across Canada and the rest of the world. They bring unique products to the market, build brand identities, and create loyal customer bases. But amidst the hustle and bustle of entrepreneurship, most private label sellers often overlook the role of trademarking in […] Retail Minded August 29, 2023August 29, 2023 3 min read Owned Brands (Private Label)InternationalLegal & CriminalInternational - North AmericaConsumersTechnology & InnovationMarketing: BrandMarketing: Social MediaPredictions and ForecastsESG and CSRDept. NonfoodShoppersConsulting 0 Saving Bookmark this article Bookmarked
Data & Insights [Webinar] Increasing Your Share of Shelf with Suggestive Selling At Wiser Solutions, we understand that increasing your share of shelf is a top priority for any business. It’s about more than just having your products available; it’s about making them the go-to choice for consumers. That’s where suggestive selling comes in. This powerful strategy can be the difference between a product that merely exists […] Wiser Retail Strategies August 26, 2023August 28, 2023 22 min read Technology & InnovationAIMerchandisingData & InsightsStrategyShoppersMarketing: In StoreBrick and MortarDept. NonfoodThick DataStore LocationDept. DairyDept. BeveragePredictions and ForecastsPartnershipsDept. FreshDept. RefrigeratedOperations & Supply ChainCompetitionConsumersInternationalDept. Adult BevVendorsRegional GroceryPublixMarketing: UGCOwned Brands (Private Label) 0 Saving Bookmark this article Bookmarked
International Clean-conscious eaters may accept processed foods Webinar highlights findings from HealthFocus International study. Food Business News August 25, 2023August 25, 2023 < 1 min read International 0 Saving Bookmark this article Bookmarked
International Number of Americans grocery shopping online is up 13% from pre-pandemic Online food and beverage retail sales, which includes instore pickup, curbside delivery and at-home delivery, tracked by Euromonitor International, reached $76 billion in 2022, and the market researcher predicts online grocery will be the largest source of growth for food and beverages in the United States in the future. SMP Walmart August 23, 2023August 25, 2023 < 1 min read Dept. BeverageCOVID19Dept. GroceryDeliveryInternationalBOPISPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Mass Department: Adult Beverage Department: Beverage Department: HBC ESG Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Retail Ecosystem Data & Insights Shopper & Customer Trends & External Forces Retail Operations Operations & Supply Chain Stores & Formats Hy-Vee launches RedMedia omnichannel retail media network Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Channel: Grocery Channel: Grocery - Natural Department: Food Acquisitions, Divestitures & Mergers Corporate Finance Partnerships & Alt Profit Shopper & Customer Start Ups Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Stores & Formats Instacart stock languishes after IPO Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Retailer Media Retail Media Metrics #30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […] Written by Lisa Goller September 21, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer CPG companies aim to make recycling simpler for consumers Dispelling consumer confusion around plastics recycling, investing in local programs and embracing molecular technologies are some of the current steps the Consumer Brands Association and its members are taking to create a sustainably packaged future. Written by Supermarket Perimeter September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked
Holiday & Events Trends & External Forces Holiday & Events The big chill: Holiday retail sales 2023 expected to slow Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […] Written by Future of Commerce September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked