Home Depot

Articles on Home Depot

  1. Technology & Innovation

The Home Depot’s VP of Technology: ‘Success is Removing Friction From the Customer’s Interconnected Journey’

The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer […]
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  1. Department & Category

Your Views:   Fees, Allowances & Fines (Oh, My!)

Responding to last week’s In Conversation piece with David Friedler, president and managing partner of Simpactful, about the current state of vendor fees and deductions, one MNB reader wrote: Congratulations for having this conversation about vendor fees and deductions.  Over the years, I felt that you were ALWAYS siding with the trade because you never […]
6 min read
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  1. Trends & External Forces

Worth Watching:  The End Game

Home Depot has released a new short documentary entitled “Hope Builds,” which details the impact of three major natural disasters – Hurricane Andrew in 1992, a tornado that tore through Joplin, Missouri in 2011, and a California wildfire in 2018 – on communities, and how the retailer enabled both disaster preparedness and recovery efforts. KC’s […]
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  1. Technology & Innovation

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
4 min read
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  1. Channel: Mass

Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration

Walmart’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with Salesforce. Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The new partnership is part of a growing push by […]
2 min read
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  1. Associates & Employees

Home Depot is changing its hourly pay policy

Home Depot is updating its pay policy after receiving complaints that it was costing hourly workers wages. “Our policy has been to round total shift time up or down to the nearest 15 minutes … we’re changing our practice nationwide to pay hourly associates to the nearest minute,” a company spokesperson said.
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  1. Retailer Media

Microsoft Takes Aim at Google, Amazon with Plans to Build ‘Omnichannel Retail Media Platform’

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network, which will allow retailers to pull from […]
3 min read
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  1. Technology & Innovation

A big CES 2023 trend: all battery power, everywhere, all the time.

As we were roaming the halls of CES in Las Vegas, one product category stood out across the board; there’s a lot of focus on portable (and less portable) power storage. These are more than your average charge-your-phone-once-or-twice battery packs, ranging from simple small power packs, to sophisticated power stations that can connect to portable […]
6 min read
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  1. Trends & External Forces

Home Depot Enhances Loyalty Program for High-Value Professional Customers

The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot […]
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  1. Corporate Strategy

Under Armour Names Marriott Exec Stephanie Linnartz its New CEO

Under Armour said Wednesday that it has hired Marriott International President Stephanie Linnartz to be its next CEO, capping off a seven-month hunt for a new boss that the company hopes will grow its digital business. Linnartz, who has been with Marriott since 1997, was one of 60 candidates considered for the role. While athletic apparel […]
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  1. Corporate Strategy

Under Armour Appoints Hospitality Veteran as President and CEO

Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board of directors following a search that began in May 2022. Linnartz will officially join the athletic performance brand on Feb. 27, 2023, succeeding Patrik Frisk, the former President, CEO and member of the board of directors who […]
2 min read
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  1. Shopper & Customer

Google’s Former Chief Evangelist Shares the Secret to Ecommerce Profitability

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no […]
8 min read
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  1. Department: Nonfood

2022 Retail Ranking: Black Friday and Cyber Monday

Key takeaways Almost 1-in-4 shoppers spent the most at Amazon during Cyber-5 Home goods and furnishings retailers lost top wallet share lapping difficult pandemic comps Dollar stores and warehouse clubs gained top wallet share as consumers traded down on inflation Earnest Analytics First Choice Retailer Methodology The Earnest First Choice Retailer Rankings are based on […]
6 min read
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  1. Operations & Supply Chain

Key Logistics Challenges E-Commerce Retailers Will Face This Peak Season

E-commerce sales rose steadily the first half of 2022, with sales increasing 2.7 percent between Q1 and Q2. But even with the coming holiday sales surge, that trend might not continue. In fact, some reports predict that the number of online orders this holiday season will be down 5 percent compared to 2021. Why? And […]
3 min read
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  1. Stores & Formats

Report: Black Friday turnout ‘solid’

NEW YORK — Consumers embraced the opportunity to return to physical stores on Black Friday to participate with family and friends in “the sport of shopping,” according to Coresight Research’s annual tour of malls, outlets, super-regional centers, downtown locations and neighborhood centers in the United States and Canada. Going to malls, in particular, was an […]
3 min read
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  1. Retail Ecosystem

Meeting the Moment with Neighborhood Goods’ CEO Matt Alexander

Our guest this week is Matt Alexander, co-founder and CEO of Neighborhood Goods, recorded live at GroceryShop in Las Vegas.  In a wide-ranging and thought-provoking interview, we first learn about the inspiration and evolution of Neighborhood Goods from a big picture vision to three physical locations (Dallas, New York and Austin, with more on the way). […]
2 min read
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  1. Shopper & Customer

How Brands Can Get the Most Out of Their Retail Media Strategies

Retail media networks (RMNs) have been dominating the e-commerce conversation as retailers look for new revenue streams amid increasing margin pressure, inflation and ongoing supply chain challenges. These networks serve as a kind of digital end-cap display for brands, giving them a way to optimally position their products on a website for easy discovery — […]
3 min read
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  1. Channel: Home Improvement

The Home Depot Launches Job Network to Empower Skilled Tradespeople

In episode 376 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jenna Arca, director of workforce development at The Home Depot, the largest home improvement retailer in the United States. Arca discusses the launch of The Home Depot’s Path to Pro job-seeker marketplace for skilled tradespeople and hiring trade professionals (0:47), the origin of the […]
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  1. Channel: Home Improvement

The Home Depot Announces Third Quarter Results; Reaffirms Fiscal 2022 Guidance

ATLANTA, Nov. 15, 2022 /PRNewswire/ — The Home Depot®, the world’s largest home improvement retailer, today reported sales of $38.9 billion for the third quarter of fiscal 2022, an increase of $2.1 billion, or 5.6 percent from the third quarter of fiscal 2021. Comparable sales for the…
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  1. Technology & Innovation

Californians Spend Inflation Stimulus Checks at Sam’s Club, DoorDash

[This is a preview from our full report “Measuring the Impact of California’s Inflation Relief Checks on Consumer Spending.” Download for free]. California’s October 2022 Middle Class Tax Refund (MCTR) payments of up to $1,050 buoyed spending across some of the largest retailers in the country, while leaving others unimpacted. Looking at some of the […]
2 min read
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  1. Associates & Employees

Home Depot associates in Philly vote against union

Workers at a Home Depot store in Philadelphia voted 165 to 51 against forming a union, according to the National Labor Relations Board. A company spokesperson said that Home Depot’s leadership was “happy that the associates at this store voted to continue working directly with the company. That connection is important to our culture, and […]
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  1. Associates & Employees

Reuters: First Home Depot Union Election Fails 165-51

Associates at a Home Depot location in Philadelphia reportedly voted against joining a union in a 165-51 vote, according to Reuters. The union, Home Depot Workers United, had sought to address concerns regarding wages, staffing and training. Home Depot Workers United also has filed an unfair labor practices complaint against Home Depot for engaging in […]
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  1. Channel: Home Improvement

Lowe’s Sells Canadian Business to Sycamore Partners for $400 Million

Lowe’s has entered into a definitive agreement to sell its Canadian retail business to Sycamore Partners for $400 million in cash plus a performance-based deferred consideration. The business, which is based in Boucherville, Quebec, operates approximately 450 corporate and independent affiliate dealer stores under several different formats and banners, including RONA, Lowe’s Canada, Réno-Dépôt and […]
2 min read
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  1. Media & Marketing

Tractor Supply’s Remarkable “Life Out Here” Growth Story with CEO Hal Lawton

Our guest this week is Hal Lawton, the President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past few years.   We explore Hal’s diverse journey from McKinsey, to Home Depot, to eBay, to Macy’s and on to Tennesee-based Tractor Supply […]
3 min read
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  1. Shopper & Customer
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  12. Operations & Supply Chain

Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023

In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  1. Data & Insights
  2. Department: Consumer Durables
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  10. Operations & Supply Chain
  11. Stores & Formats

Retail Traffic Trends #112: Consumer Habits 2023

While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]
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