Home Depot

Articles on Home Depot

  1. Associates & Employees

Home Depot store in Philly becomes first in chain to seek union vote

Workers at a Home Depot in Northeast Philadelphia have filed a petition with the National Labor Relations Board to form a union. Vincent Quiles, one of the organizing employees, said, “Long story short, we got screwed over during the pandemic. This company made money hand over fist, and we just feel exploited.” A Home Depot […]
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  1. Data & Insights

Home Depot beats Amazon and Lowe’s in home improvement sales

Although both sales and prices of homes have dropped to a two-year low, the home improvement category has managed to still drive positive growth. After a brief dip in YoY home improvement sales in March 2022, sales have since rebounded this year. During the early summer months, for example, YoY online and offline GMV was […]
2 min read
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  1. Channel: Mass

Walmart Connect Update, 2Q22 eCom Recap, Amazon Seller ‘Packable’ Ceasing Operations

Walmart Connect Update – positive feedback in light of cost pressures brands are facing: In our latest Walmart Connect Update, we take a look at how brands are investing into the platform given macroeconomic pressures. Overall we’ve seen that brands are still investing on budget given the high conversion rate of retail media investments and an […]
5 min read
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  1. Corporate Finance

Major Retailers Investing in Cap Spending Despite Inflationary Pressures

CNBC reports that even “with the S&P Retail Index down nearly 30% this year, most of the industry is boosting investment in capital spending by double digits, including industry leaders Walmart and Amazon.com. Among the top tier, only struggling clothier Gap and home-improvement chain Lowe’s are cutting back significantly. At electronics retailer Best Buy, first-half profits […]
2 min read
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  1. Shopper & Customer

Sephora Fined $1.2M for Violating California’s Privacy Law

California Attorney General Rob Bonta announced on Wednesday that the state reached a settlement of $1.2 million with Sephora for breaching the California Consumer Privacy Act (CCPA) after it was determined the beauty retailer sold people’s data without telling them. After conducting an enforcement sweep of online retailers, Bonta found Sephora failed to process people’s requests to opt out […]
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  1. Shopper & Customer

2Q earnings show how retailers dealt with inventory and inflation issues

Target and Walmart have found that consumers are cutting back on discretionary purchases in categories including apparel and consumer electronics. At the same time, purchases of everyday staples are holding up even with rising prices. Lowe’s and Home Depot have seen a drop in the amount of money that consumers are purchasing for home improvement […]
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  1. Corporate Strategy

Home Depot CEO Ted Decker named company chair

Home Depot CEO Ted Decker is adding the title of board chairman to his duties, replacing Craig Meaner who is retiring on Sept. 30. “During Ted’s tenure as CEO and a member of the board, we have witnessed firsthand his passion for the customer experience and our associates, and we look forward to continuing to […]
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  1. Channel: Home Improvement

Construction pros lifted Home Depot’s 2Q results

Home Depot’s same-store sales rose 5.8 percent in the second quarter, above the 4.9 percent expected by Wall Street, on the strength of its business with construction industry professionals. Higher product prices drove the average transaction up nine percent, even as transactions fell three percent during the quarter. Earnings per share came in at $5.05, […]
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  1. Shopper & Customer

Consumer Spending, Amazon vs. Homecenter Growth, Amazon Ordering

Consumer spending habits: In our latest consumer study, 85% of shoppers reported that they plan to change spending habits by reducing expenditures if inflation continues. The 15% not planning to change spending habits credited excess savings. For those looking to reduce spend, consumers reported that likely cutting back first on restaurants, bars, and dining out, […]
2 min read
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  1. Technology & Innovation

Ulta Beauty Launches Digital Innovation Fund, Prisma Ventures

Ulta Beauty has become the latest retailer to launch a venture capital arm after announcing a new digital innovation fund Wednesday. The fund, called Prisma Ventures, earmarks $20 million for digital innovation in beauty, according to a company press release. The fund will invest in emerging technology startups that “seek to shape future online and in-store […]
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  1. Shopper & Customer

The Retail Battle Over Ad Revenue

Good piece in Fast Company about the degree to which Amazon and Walmart are doing battle over ad revenue, which is worth billions of dollars to their bottom lines. According to the story, “The behemoth retail rivals are not outliers in pushing this strategy. To the contrary, they appear to be the vanguard of snowballing […]
2 min read
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  1. Data & Insights

I’m so over customer experience surveys

I’m sick and tired of being surveyed after every interaction with anyone these days, whether it’s my dentist, an airline or Home Depot. A few weeks ago, I bought a spray nozzle for $5. I got an email survey from Home Depot asking how my experience was. It was life-changing: I went into my local […]
3 min read
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  1. Trends & External Forces

Is retail crime out of control?

Part 1 of 2: Latest Retail Crime Statistics and Inflation–Recession Impact Late last year sensational ‘flash rob’ pre-holiday events elevated concerns with retail crime. “On Black Friday alone, a crew of eight made off with $400 worth of sledgehammers, crowbars and hammers from a Home Depot in Lakewood, Calif.; a group ransacked a Bottega Veneta boutique in […]
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  1. Trends & External Forces

eCommerce Forecasts, P&L Credit for Amazon Advertising, Freight Update

eCom penetration likely returning to pre-COVID growth rates; estimated ~1 pt incremental improvement each year: Last week in our mid-year forecast report, we published our estimations for 2022 to 2024. Overall, it appears that since our last forecast report in January, eCommerce penetration has come down as shoppers return to stores. The idea of COVID-19 […]
3 min read
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  1. Data & Insights

Retail Media Networks and Loyalty Programs — Better Together

Retailers are embracing new sources of revenue outside of the traditional retail model — from rethinking how to use their physical stores to monetizing their delivery networks to utilizing their customer data for revenue streams such as advertising. Large retailers such as Target, Kroger, and Walmart are cashing in on the shift away from third-party […]
4 min read
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  1. Data & Insights

A Deep Dive into Amazon’s Home Goods Performance

Amazon continues to see YoY growth in GMV Amid an inflationary environment and furniture supply chain issues, many generalist retailers have been experiencing declining sales in the home goods category. Target, for example, announced it was discounting an abundance of current home inventory and forecasting for more limited growth in home earlier this month. However, […]
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  1. Shopper & Customer

The Home Depot Deploys 125,000 Multi-Function Associate Mobile Devices Chainwide

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer experience at its stores. The devices, which are being introduced in collaboration with Zebra Technologies, HPE and Aruba, will enable faster communications among staff. The mobile devices support communications throughout the entire store […]
2 min read
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  1. Technology & Innovation

Metaverse and its influence on eCommerce

BlockChain, NFTs, AR, VR, or whatever comes next, it’s always good to stay up to date with trends. However, instead of following them blindly, we can have our own take on the competitive advantage they are offering. The Metaverse isn’t entirely in existence. It doesn’t have to be, but containing metaverse-like elements can benefit your […]
4 min read
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  1. Media & Marketing

Social Commerce: Why Content Matters in Modern Commerce

Remember what it was like to go shopping at the mall? You’d walk into a brick-and-mortar store, select your items from the aisles and check out at the sales counter. Not anymore. Today’s landscape is vastly different because consumers demand a more curated experience wherever and whenever they shop. Enter social commerce.  What is Social […]
4 min read
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  1. Corporate Strategy

Worth Reading:  Re-thinking Welch’s CEO Juice

Fascinating piece in the New York Times by columnist David Gelles, based on his book “The Man Who Broke Capitalism,” which looks to re-evaluate the influence of Jack Welch, the influential former CEO of GE. Gelles writes: “During Mr. Welch’s two decades in power — from 1981 to 2001 — he turned G.E. into the […]
3 min read
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  1. Retailer Media

Ulta Beauty to Debut New Retail Media Network

Ulta Beauty is joining several major retail chains by introducing a new retail media network. Known as UB Media, the network allows brands to send targeted ads on Ulta Beauty’s app, website and other digital channels, such as email. It also lets marketers use Ulta Beauty’s shopper data to better place ads across the web. […]
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  1. Channel: Club
  2. Corporate Strategy
  3. Owned Brands (Private Label)

Costco’s top line grows by over $30 billion in fiscal 2022

CFO Richard Galanti says customers not trading down to private label Costco Wholesale has followed up one strong fiscal year with another. The Issaquah, Wash.-based warehouse club chain posted double-digit net and comparable sales growth for its fiscal 2022 fourth quarter and full year, while topping Wall Street’s consensus earnings-per-share forecast for both periods. Related: Costco […]
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  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Corporate Strategy
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Data & Insights
  9. International
  10. Shopper & Customer
  11. Start Ups
  12. Technology & Innovation
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

Five retail technology funding rounds you need to know about

RTIH rounds up the retail systems ventures whose funding rounds have been making headlines, including Swiftly, Ryft, Instant Commerce, and 1MRobotics. 1. Ryft Ryft, a PSD2 compliant payments system firm, has raised a seed round, led by SFC Capital. Additional investors include the ex-founder of Shutterstock and the founder of LoveFilm. This brings Ryft’s total […]
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  1. Operations & Supply Chain
  2. Channel: Mass
  3. Corporate Strategy
  4. Media & Marketing
  5. Shopper & Customer
  6. Retail Operations
  7. Holiday & Events
  8. Merchandising
  9. Operations & Supply Chain

Walmart + To Offer Home Pickup of Returns

Axios reports that “Walmart+ members in some U.S. markets will be able to schedule to have returns picked up from their doorsteps starting the first week in October … ‘Return Pickup from Home’ is scheduled by app.” Walmart says that “members won’t need to provide a box or a label – simply hand off the […]
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  1. Department: Food
  2. International
  3. Trends & External Forces

Study: U.S. produce industry nears return to pre-COVID levels

International Fresh Produce Association report gauges sector’s economic impact. The U.S. fresh produce and floral industries support 2.2 million total jobs across all 50 states and $120.1 billion in labor income, nearly reaching pre-COVID levels, according to an economic impact study conducted on behalf of the International Fresh Produce Association. The report highlights the significant role the […]
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