Stores & Formats Kirkland’s Looks to Beyond, Inc. Partnership to Propel Profitability Home décor and furniture retailer Kirkland’s has updated its transformation strategy, and the company’s new partnership with Beyond, Inc. is now a central pillar of that effort. For going on two years, Kirkland’s has been working to improve its performance through a combination of inventory refreshes and marketing adjustments. Those efforts got a big […] Retail TouchPoints February 19, 2025February 19, 2025 3 min read Brick and MortarBrokersStrategyOperations & Supply ChainPepsiCoMerchandisingOwned Brands (Private Label)AcquisitionCustomer ExperienceReturnsMarketing: Social MediaOmnichannelBed Bath & BeyondShoppersStore LocationResults & InvestmentPredictions and ForecastsPartnershipsExecutivesMarketing: In StoreDeliveryTechnology & InnovationHealth & WellnessSustainability 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. As digital commerce expands and consumers increasingly […] Retail TouchPoints February 17, 2025February 17, 2025 5 min read Operations & Supply ChainAssociatesShoppersConsumersTechnology & InnovationDeliveryBrick and MortarDept. ApparelData & InsightsReturnsMarketing: Social MediaPredictions and ForecastsBOPISSustainabilityStore LocationDept. BeverageResults & InvestmentDept. NonfoodTech: RoboticsTrends: TechStrategyMobile commerceMarketing: In StoreHoliday & Events 0 Saving Bookmark this article Bookmarked
Shopper & Customer Ikea Fortifies Partnership with Taskrabbit for Furniture Assembly Ikea has expanded its partnership with online home services marketplace Taskrabbit, enabling customers to easily book and pay for Taskrabbit furniture assembly at the time of their Ikea purchase. Ikea’s partnership with Taskrabbit, to help customers with the headache of putting together its flat-packed furniture, has been in place since 2017, but with this expansion […] Retail TouchPoints February 15, 2025February 15, 2025 2 min read ShoppersReturnsMarketing: Social MediaExecutivesPartnershipsMarketing: In StoreInternational - UKInternational - North AmericaBrick and Mortar 0 Saving Bookmark this article Bookmarked
Media & Marketing TikTok Introduces New ‘Most Loved’ Badge to Bolster Shoppers’ Confidence As TikTok returns to the Google and Apple app stores, the social media platform’s shopping segment has introduced a new “Most Loved” badge aimed at giving consumers additional confidence in their TikTok Shop purchases. Business as Usual at TikTok Despite Continued Uncertainty TikTok and its users have been on a rollercoaster of uncertainty since January, […] Retail TouchPoints February 14, 2025February 14, 2025 2 min read Marketing: Social MediaTikTokShoppersDept. NonfoodGovernmentGoogleMarketing: UGCBrick and MortarConsumersInternational - North AmericaReturnsOperations & Supply ChainPredictions and ForecastsDept. ApparelExecutivesESG and CSRDept. HBCDeliveryPop Ups 0 Saving Bookmark this article Bookmarked
Shopper & Customer 3 Ways Brands are Harnessing the Value of Marketplaces Omnichannel is the new reality for brands and retailers of all sizes and product types. Results from Retail TouchPoints’ annual Omnichannel & Fulfillment Survey show that most respondents conduct business through an average of three different channels — and for 35% of them, marketplaces are critical to building brand awareness and driving business growth. In […] Retail TouchPoints February 14, 2025February 14, 2025 3 min read OmnichannelConsumersMarketing: Retail MediaOperations & Supply ChainData & InsightsDeliveryShoppersThick DataHy-VeeInstacartMarketing: In StoreTargetConsultingPredictions and ForecastsReturnsAmazonRegional GroceryMarketing: Social MediaWalmartBest BuyBrick and MortarTechnology & InnovationDept. NonfoodHome DepotLowesMarketing: Broadcast 0 Saving Bookmark this article Bookmarked
Corporate Finance Bargain Hunt files Chapter 11 with plans to close all stores Losing a customer returns partnership with Amazon contributed to the company’s difficulties, along with annual losses and a competitive environment. RetailDive February 10, 2025February 10, 2025 < 1 min read Brick and MortarBankruptcyReturnsShoppersAmazon 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain The Wait Is Over: Shamrock Shake Returns to McDonald’s Grimace and his Uncle O’Grimacey celebrate the return of McDonald’s Shamrock Shake. RetailWire February 5, 2025February 5, 2025 < 1 min read ReturnsRestaurants 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain McDonald’s Shamrock Shake returns — and so does Grimace’s uncle McDonald’s is bringing back the mascot Uncle O’Grimacey, Grimace’s uncle, to promote the seasonal milkshake. CNBC February 4, 2025February 4, 2025 < 1 min read ReturnsRestaurants 0 Saving Bookmark this article Bookmarked
Technology & Innovation Rethinking Work: Our Interview with Rishad Tobaccowala Joining us to discuss his brilliant new book Rethinking Work: Seismic Changes in the Where, When & Why, is author, speaker, and trusted advisor Rishad Tobaccowala. Rishad returns to the pod to share important themes in how work is changing in profound ways and what leaders need to do to respond to emerging and powerful new […] Remarkable Retail Podcast February 4, 2025February 4, 2025 2 min read Technology & InnovationAIGeneral BusinessInternational - North AmericaPodcastsMarketing: Social MediaWalmartDept. GroceryReturnsGovernmentResults & InvestmentRestaurantsPredictions and ForecastsStreamingMeta (Facebook)StrategyTikTokGoogleGLP-1ESG and CSREconomyDept. ApparelData & InsightsBankruptcyAmazonMarketing: Broadcast 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain VF returns to growth after 2 years of declines The Vans owner attributed the better-than-expected Q3 revenue to stronger DTC sales and “outsized wholesale performance.” RetailDive January 31, 2025January 31, 2025 < 1 min read Returns 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Foot Locker returns to NBA All-Star Game with brand activations The immersive experience, spanning Feb. 13 to Feb. 16, will feature sneaker drops and exclusive product customization. RetailDive January 30, 2025January 30, 2025 < 1 min read Returns 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain McDonald’s chief marketer steps down, company veteran steps into role Tariq Hassan will stay on to support the transition as Alyssa Buetikofer, CMO for the brand in Canada, returns to the U.S. business on Feb. 15. MarketingDive January 28, 2025January 28, 2025 < 1 min read ReturnsInternational - North AmericaExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer Embracing MoCRA for a Safer, Transparent Cosmetics Industry The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. This article explores the essential MoCRA requirements, from new facility registration and labeling rules to adverse event reporting and Good Manufacturing Practices (GMP). By understanding and implementing these standards, cosmetic manufacturers and […] Retail TouchPoints January 24, 2025January 24, 2025 3 min read ConsumersGovernmentOperations & Supply ChainPackagingPartnershipsMarketing: Social MediaPredictions and ForecastsReturnsDept. GroceryHealth & WellnessShoppers 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Nielsen’s latest MRC accreditation returns it to measurement pole position Accreditation of the firm’s Big Data + Panel offering could help re-entrench the former monopoly power ahead of the upfronts. MarketingDive January 23, 2025January 23, 2025 < 1 min read ReturnsBig DataInsight ProvidersGovernmentData & Insights 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Vince Holding Corp. sells majority stake to P180, former CEO returns Brendan Hoffman, formerly of Wolverine World Wide, is returning to the top spot at Vince after holding the role from 2015 to 2020. RetailDive January 23, 2025January 23, 2025 < 1 min read ReturnsExecutives 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Walkers ‘Win Lunch Every Day For a Year’ returns Walkers is bringing back its lunch campaign, ‘Win Lunch Every Day For a Year’, for the fifth year. Running from 20th January to 30th March, the promotion will be across Walkers Core, Walkers 45% Less Salt and Walkers Baked ranges. The chance to win one… This story continues at Walkers ‘Win Lunch Every Day For […] Talking Retail January 23, 2025January 23, 2025 < 1 min read ReturnsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit When Is the Time Right to Fire Your Retail Sales Agency? For product startups, partnering with a retail sales agency often feels like a natural step. These agencies bring expertise, established relationships, and credibility to help your brand penetrate retail markets. They can save you time, energy, and resources while giving your product the exposure it deserves. However, not all partnerships are built to last. Sometimes, […] Retail Bound January 22, 2025January 22, 2025 4 min read PartnershipsStrategyData & InsightsAgenciesOperations & Supply ChainReturnsSustainabilityPricing & PromotionsConsumersMarketing: In StoreLegal & CriminalInternational - North AmericaHoliday & EventsDept. Natural / OrganicDept. FuelPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Technology & Innovation New Look enlists Medallia and Higher Oak for launch of new omnichannel CX programme Medallia and Higher Oak are working with New Look to improve customer experience (CX) across its UK and Republic of Ireland operations. Powered by Medallia’s technology and delivered by Higher Oak, a new CX programme can now capture customer feedback across New Look’s stores, website, app, and contact centre. The retailer wanted to expand the […] Retail Technology Innovation Hub January 21, 2025January 21, 2025 3 min read Technology & InnovationAICustomer ExperienceShoppersData & InsightsOmnichannelPredictions and ForecastsInternational - UKMarketing: Social MediaReturnsPartnershipsExecutivesStrategyOperations & Supply ChainDept. NonfoodMarketing: In StoreBrick and MortarBig DataAssociatesTwitterConsumersMars Inc.DeliveryTrends: Tech 0 Saving Bookmark this article Bookmarked
Shopper & Customer Why Emotion is the Most Important Customer Experience Metric Experiences are, at their core, emotional for customers. Whether it’s the frustration of being stuck in a middle seat on a long flight, the excitement of waiting hours to taste a special meal, the thrill of getting access to a limited-edition sneaker or the satisfaction of discovering the perfect vacation while browsing late at night, […] Retail TouchPoints January 21, 2025January 21, 2025 4 min read ShoppersCustomer ExperienceMarketing: Loyalty & SubscriptionConsumersData & InsightsMarketing: Social MediaBig DataStrategyReturnsTechnology & InnovationHealth & WellnessAcquisitionMarketing: UGCTargetResults & InvestmentPricing & PromotionsPredictions and ForecastsCoca ColaMarketing: Direct & PersonalizationESG and CSRDept. NonfoodThick DataDeliveryDept. Natural / OrganicExecutives 0 Saving Bookmark this article Bookmarked
Media & Marketing 3 Ways To Thrive. Successful leaders, teams and companies that endure over the long run seek to find balance, unity, and integration. They work to balance opposing dynamics and points of view from how they invest for today versus tomorrow and how they compose leadership teams with differing points of view. They strive to unite their organizations to work […] Rishad Tobaccowala January 19, 2025January 19, 2025 3 min read Data & InsightsGeneral BusinessMarketing: Social MediaPredictions and ForecastsLegal & CriminalStreamingReturnsTechnology & InnovationResults & InvestmentMarketing: In StoreMarketing: Digital MediaInclusivityDelivery 0 Saving Bookmark this article Bookmarked
Technology & Innovation BitconeMine Cloud Mining Platform Offers Path to Financial Freedom Through Cryptocurrency LONDON, United Kingdom — BitconeMine, a leading UK-based cryptocurrency mining platform, today provided insights on how it can help crypto investors create a path to financial freedom through cryptocurrency by potentially generating passive income of more than $1,000 per day. Unlike other platforms, BitconeMine uses GPU-AI smart chips to integrate ASIC, maximize the energy of […] Bigtechnology January 19, 2025January 19, 2025 2 min read CryptoTechnology & InnovationAIResults & InvestmentInternational - UKPricing & PromotionsSustainabilityLegal & CriminalDept. NonfoodReturnsData & InsightsInternational - North AmericaOperations & Supply ChainPredictions and ForecastsMarketing: Trade 0 Saving Bookmark this article Bookmarked
Technology & Innovation As Bitcoin Surges, BCH Miner Offers Free Mining Contracts to Easily Earn Cryptocurrency NEWPORT, United Kingdom — BCH Miner, a leading UK-based cryptocurrency mining platform, today provided insights on how it can help crypto investors generate passive income with its advanced cryptocurrency mining equipment, sites, maintenance facilities and cheap clean electricity (such as wind power and solar power plants). How to Start Mining in the Cloud Choose BCH […] Bigtechnology January 16, 2025January 16, 2025 2 min read CryptoTechnology & InnovationData & InsightsPricing & PromotionsInternational - UKSustainabilityShoppersGovernmentResults & InvestmentReturnsDept. NonfoodOperations & Supply ChainPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Healthy returns | In focus: Healthier eating and drinking For convenience stores, now is the time to prepare for 2025. It’s a time when consumers want to dust off 2024 and bring in the new year, typically with new, healthier habits, meaning it’s a good idea for retailers to promote their ‘better-for-you’ ranges. These… This story continues at Healthy returns | In focus: Healthier […] Talking Retail January 15, 2025January 15, 2025 < 1 min read ReturnsPredictions and ForecastsConsumersBrick and Mortar 0 Saving Bookmark this article Bookmarked
Corporate Strategy Choice Hotels CMO talks travel ‘maximizing’ in new global ad campaign Actor Keegan-Michael Key returns for this year’s marketing push, which aims to build brand loyalty, Noha Abdalla shares. MarketingDive January 14, 2025January 14, 2025 < 1 min read ExecutivesReturnsMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Technology & Innovation Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it […] Retail TouchPoints January 13, 2025January 13, 2025 4 min read Technology & InnovationAIReturnsShoppersTech: AR and VRBigCommerceVendorsConsumersMarketing: UGCHoliday & EventsMarketing: Direct & PersonalizationData & InsightsMarketing: In StoreMetaversesocial commerceOmnichannelMarketing: Social MediaDept. ApparelESG and CSRSustainabilityDept. NonfoodMarketing: Loyalty & SubscriptionExecutivesPredictions and ForecastsTarget 0 Saving Bookmark this article Bookmarked
Data & Insights Why Restaurants and Convenience Stores Should Require Employees to Wear Body Cameras In an era marked by escalating retail crime, workplace violence, and evolving customer service demands, restaurants and convenience stores should be poised to embrace a game-changing innovation: employee body cameras according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Initially tested by major retailers like Walmart, body cameras are proving […] Grocerant Guru January 9, 2025January 9, 2025 4 min read Data & InsightsDept. GroceryShoppersBrick and MortarRestaurantsMarketing: Social MediaAssociatesWalmartLegal & CriminalReturnsHealth & WellnessPackagingMeta (Facebook)Dept. NonfoodTwitterTechnology & InnovationDeliveryDept. FreshStrategyESG and CSRResults & InvestmentMarketing: Loyalty & SubscriptionMarketing: UGCOperations & Supply ChainConsumers 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Starbucks’ Three Stumbling Blocks for 2025 As Starbucks navigates a turbulent path through 2025, three critical challenges threaten its domestic performance according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Johnson believes that Starbucks needs to close a significant number of underperforming stores, a potential double hit from declining traffic and sales amidst economic uncertainty, and the […] Grocerant Guru January 9, 2025January 9, 2025 4 min read RestaurantsData & InsightsPredictions and ForecastsDept. GroceryEconomyMarketing: Social MediaShoppersStore LocationBrick and MortarDept. BeverageConsumersResults & InvestmentTwitterConsultingDept. NonfoodMeta (Facebook)StrategyOperations & Supply ChainReturnsMarketing: Direct & PersonalizationTechnology & InnovationCOVID19Dept. BakeryESG and CSRAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces The Future of Brick-and-Mortar Stores in 2025 The traditional retail landscape is evolving at an unprecedented pace. With the rise of e-commerce giants, brick-and-mortar stores are redefining their roles in the retail ecosystem. By 2025, the future of physical retail will hinge on its ability to blend with digital innovations while retaining its unique strengths. This blog will explore how brick-and-mortar stores […] Retail Bound January 9, 2025January 9, 2025 4 min read Technology & InnovationPredictions and ForecastsBrick and MortarConsumersData & InsightsShoppersMarketing: In StoreMarketing: Direct & PersonalizationPartnershipsWalmartBest BuyBOPISOmnichannelTrends: RetailOperations & Supply ChainTargetStrategyTrends: ConsumerBig DataReturnsInternational - North AmericaDeliveryMetaverseTech: AR and VRPricing & PromotionsThick Data 0 Saving Bookmark this article Bookmarked
Technology & Innovation Leveraging technology to elevate customer satisfaction in retail: trends and innovations In today’s competitive retail landscape, customer satisfaction is more important than ever. With so many opportunities available, customers expect outstanding experiences based on what they are looking for. From a personalised shopping perspective to a seamless omnichannel experience, tech innovations are redefining the retail industry completely. That being said, let’s dive deeper into this article […] Retail Technology Innovation Hub December 26, 2024December 26, 2024 6 min read Technology & InnovationAIShoppersData & InsightsOperations & Supply ChainTech: IoTSustainabilityTech: AR and VRPartnershipsMarketing: Social MediaMarketing: VoiceOmnichannelPredictions and ForecastsBrick and MortarDept. NonfoodAssociatesTech: CashierlessLegal & CriminalReturnsMetaverseMarketing: In StoreESG and CSRTrends: RetailPricing & PromotionsConsultingDeliveryGoogleMarketing: Loyalty & SubscriptionMarketing: OOHMarketing: TradeMarketing: UGCMerchandisingHoliday & EventsblockchainStrategyMarketing: Direct & PersonalizationUnileverTwitterAmazonConsumersResults & InvestmentDept. ApparelVendors 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Preparing for the Post-Holiday Return Surge During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. This holiday season, consumers who frequently make returns may be in for a surprise. Many retailers are reportedly implementing new return policies to mitigate the […] Retail TouchPoints December 25, 2024December 25, 2024 3 min read ReturnsShoppersHoliday & EventsConsumersOperations & Supply ChainLegal & CriminalCOVID19PackagingData & InsightsSustainabilityMarketing: Social MediaMarketing: In StoreResults & InvestmentMarketing: Loyalty & SubscriptionDept. ApparelDeliveryThick DataDept. GroceryDept. NonfoodExecutivesBrokersRecommerceTechnology & InnovationESG and CSRBig Data 0 Saving Bookmark this article Bookmarked
Data & Insights Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Valentine’s Day flower sales could shift to FTD, other brands in 2025 1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […] Written by Earnest Research February 11, 2025February 11, 2025 Saving Bookmark this article Bookmarked
Holiday & Events Holiday & Events Shoppers believe best holiday deals are after holidays A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […] Written by Retail Customer Experience January 17, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Trends & External Forces Data & Insights Technology & Innovation Trends & External Forces 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […] Written by IAB January 16, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Uncategorized A major shift in North American grocery retail Spending is migrating away from traditional supermarkets and hypermarkets to channels that better align with busy lifestyles. The post A major shift in North American grocery retail appeared first on Retail Insight Network. Written by Retail Insights Network January 14, 2025January 14, 2025 Saving Bookmark this article Bookmarked
Data & Insights Technology & Innovation AI at the retail edge: What’s possible now There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […] Written by RetailDive January 13, 2025January 13, 2025 Saving Bookmark this article Bookmarked