Articles on the new nemesis of ecom – returns.

  1. Operations & Supply Chain
As this rockin’ picture reminded me, the retail industry, even with its current negative challenging forces, remains very vibrant. 2021 confirmed that we are all resilient consumers who will continue to shop our favorite brands. In May 2021, E-marketer forecasted that retail sales globally would rise 6% to just over $25 trillion, which was a […]
  1. Technology & Innovation
As the pandemic has had unforeseen impacts on beverage manufacturing, experts note that advanced palletizing systems have helped warehouse operations increase efficiencies while bringing returns on investment.
  1. Channel: Mass
As marketers, our goal is to attract people to our brand. But not just any people: we want to draw prospects with a high likelihood of becoming customers. Good lead-generation tactics can help.  We define lead generation as the process of creating consumer interest for a service or product, with the end goal of turning […]
  1. Data & Insights
What is DTC? Why Do You Need to Look into it? DTC has been making ripples in the ecommerce world owing to the fact that it has enabled brands to have direct access to their customers and cater to their specific needs head-on, rather than dealing through monopolized third parties.  Traditionally successful brands who have […]
  1. Operations & Supply Chain
Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide. The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. All Hugo Boss stores will be equipped with the Nedap iD Cloud store app, designed […]
  1. Corporate Strategy
UNION, N.J. — Bed Bath & Beyond Inc. has named Sue Gove, an independent director on the company’s board and chair of its strategy committee, the company’s interim chief executive officer. She replaces Mark Tritton, who has left his role as president, chief executive officer and  board member, the company said Wednesday. The move came […]
  1. Operations & Supply Chain
Camelot has announced its best-ever returns to Good Causes from National Lottery ticket sales for the second consecutive year. This record amount was generated from sales of £8,090.7m for the 2021/22 financial year (1 April 2021 to 31 March 2022). Although this represents a decrease of £283.2m on last year’s record sales of £8.3bn, it […]
  1. Shopper & Customer
“Financial accounting leads to a mindset where profits are the purpose. That doesn’t lead you to greatness. Success is selling more stuff in the capitalist world, as opposed to success is doing things for customers that turns them into promoters, so they not only come back for more and buy more stuff, they refer their […]
  1. Technology & Innovation
Fit is a leading cause for product returns. And as consumers shop more online and via their mobile device, they want to ensure they’re selecting the right products and sizes for their needs. Sure, there are many fit tools out there, but FIT:MATCH was designed to add more dimension (literally) to the process, creating more […]
  1. Technology & Innovation
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including SPAR UK, Deliveroo, Jisp, BotsAndUs, Ocado, Primark, Amazon, SumUp, and the 2022 RTIH Innovation Awards. €590 million and €8 billion…SumUp, which provides payments services for small merchants, has raised €590 million split evenly between debt and equity […]
  1. Media & Marketing
There is no shortage of news and research about the effect that streaming is having on TV viewing behaviors. Most recently, U.S. streaming usage hit a new high in April, capturing more than 30% of audiences’ total TV time. For advertisers, this time of massive viewership fragmentation has considerable implications, yet many have remained focused […]
  1. Technology & Innovation
David Yermack returns to discuss everything we need to know about the crypto market crash — including where we’ve seen a meltdown like this before, what happens to over-leveraged investors, and where regulation needs to come in. Scott opens with his thoughts on the power dynamics between the information age labor force and the corporation. […]
  1. Technology & Innovation
David Yermack returns to discuss everything we need to know about the crypto market crash — including where we’ve seen a meltdown like this before, what happens to over-leveraged investors, and where regulation needs to come in. Scott opens with his thoughts on the power dynamics between the information age labor force and the corporation. […]
  1. Operations & Supply Chain
Sainsbury’s has expanded its trial with UK charity Newlife to all of its supermarkets, allowing customers to return clothing nationwide. Newlife focuses on recycling, reprocessing, and reusing clothing to support… The post Sainsbury’s expands Newlife charity clothing returns tie up appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Operations & Supply Chain
In the most constrained and supply-challenged global transportation logistics landscape the world has likely ever seen, one thing is certain: it’s more essential than ever to manage performance, control cost and, ultimately, optimize your operation’s total cost to serve. Optimizing the delicate balance of performance vs. cost across your entire operation is a strategic imperative. […]
  1. Channel: Ecommerce & Digital
Ocado, the online grocer and technology group, plans to raise $702.4 million through the sale of new shares. “The net proceeds of the capital raise is expected to give the company enough liquidity to fund the requirements of its existing and expected customer commitments into the mid-term, driving strong growth and returns in the future,” […]
  1. Operations & Supply Chain
Following a successful trial, Sainsbury’s is rolling out its partnership with UK charity ‘Newlife’, to all supermarkets. Newlife has built its foundation around recycling, reprocessing, and reusing clothing to support 1.1 million disabled and terminally ill children in the UK. – – Since Sainsbury’s partnership with Newlife the Charity for Disabled Children first began in […]
  1. Technology & Innovation
During periods of lockdown the consumption of live entertainment was consigned to the home, as artists and organisers developed online or virtual alternatives to in-person events in an effort to continue to reach fans. As business returns to normal and with Glastonbury around the corner, we examine 3 ways that event organisers can continue using […]
  1. Shopper & Customer
On June 8 and 9, 2022, Deliver Event took place in Amsterdam. This event gave us the opportunity to meet and exchange with logistics solutions from all over the world. In this context, I had the opportunity to exchange with Andrew Chan, co-founder and CMO at AfterShip. The company, now based in Hong-Kong, had its […]
  1. Operations & Supply Chain
A new freezer-filling promotion is set to arrive in Nisa stores on Wednesday (22 June) and this time it offers shoppers a saving of more than £10 off the RRP. The promotion follows the wholesaler’s February offer of ‘£5 for five products’ that would usually cost more than £13.50. With households facing increasing costs across […]
  1. Shopper & Customer
Primark is gearing up to test out a Click & Collect service on children’s products in some UK stores. Owner Associated British Foods (ABF) said the move builds on the launch of a new website earlier this year. Primark believes Click & Collect has the potential to drive footfall from both existing and new customers […]
  1. Data & Insights
It is the time of the year where students graduate from high school and university. Convocation speakers inspire and illuminate. Life lessons are shared and imparted. Here are some lines that have served as guides over the years. 1.Success is being able to spend your time in the way that creates joy. Success is sought […]
  1. Channel: Mass
MINNEAPOLIS — Target Corp. announced the return of its highly anticipated Target Deal Days sales event, with incredible savings on hundreds of thousands of items – no membership fee required. Featuring three full days of savings exclusively on and the Target app, the annual Target Deal Days sale returns July 11-13, with deep deals across every […]
  1. Channel: Ecommerce & Digital
There’s an urgent need to increase sustainable shipping practices among e-commerce retailers. Research shows e-commerce has grown two to five times faster than before the pandemic. And while this surge in online shopping has been positive for retailers, fulfilling these orders has material consequences for the environment. In fact, the World Economic Forum predicts emissions […]
  1. Operations & Supply Chain
As more customers shop online, the cost of returns has increased alongside it. Fashion giant Zara became the latest retailer to introduce charges for shoppers who return items bought online, with other stores predicted to follow suit. Fast-fashion brand Boohoo also recently warned its revenue was unlikely to grow in the first half of the […]

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Editor’s Choice

  1. Channel: Restaurants
  2. CPG: NonFood
  3. Channel: Restaurants
  4. Department & Category
  5. Department: Consumer Durables
  6. Department: HBC
  7. ESG
  8. Partnerships & Alt Profit
  9. Media & Marketing
  10. Data & Insights
  11. Shopper & Customer
  12. Trends & External Forces
The KFC x Crocs Clogs sold out quickly after New York Fashion Week influencer event, winning KFC an award in the ‘Events: New Product or Service Launch’ category of Ragan’s 2021 Media Relations Awards. After grabbing attention with its Extra Crispy Sunscreen, fried chicken-scented scratch ‘n’ sniff Valentine’s Day cards, and an 11 Herbs & […]
  1. Data & Insights
  2. Corporate Strategy
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Associates & Employees
  9. Holiday & Events
What do you get when you combine one of the largest shopping events of the year with historic levels of inflation, stock shortages, and labor issues? We’ll tell you exactly what you get… You get the 2022–23 Back to School (BTS) shopping season. As noted in Field Agent’s Back to School Success Kit: How Brands […]
  1. Corporate Finance
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Data & Insights
  8. International
  9. Shopper & Customer
  10. Technology & Innovation
  11. Trends & External Forces
  12. Merchandising
  13. Operations & Supply Chain
Kohl’s is off the sales block following the end of talks with Franchise Group (FRG), which has been the highest bidder for the company since the retailer began seeking a buyer in January 2022. When exclusive acquisition negotiations began in early June, FRG proposed $60 per share for Kohl’s, a valuation of $8 billion, eventually […]
  1. Associates & Employees
  2. Department: Foodservice
Today, the Underground Donut Tour, the World's Best Donut Tour, is launching their first tour within the European Union, specifically, in Dublin, Ireland. The Underground Donut Tour has been running for 7 years across the US and the UK, including Chicago, Philadelphia, New York City, Portland, Seattle, Boston, Nashville, New Orleans, London and now adding Dublin to our roster. Hosting thousands of guests from around the world and showcasing the best doughnuts each city has to offer.