Technology & Innovation Refund tech firm Reshop brings in Afterpay Co-Founder Anthony Eisen as CEO and bags $17m in funding Reshop, a startup that focuses on the refund process for both consumers and retailers, has announced Anthony Eisen as its CEO, as well as a $17 million fundraise. Eisen most recently served as Co-Founder and Co-CEO at FinTech firm Afterpay, which he launched alongside Nick Molnar in 2014 and listed on the ASX in May […] Retail Technology Innovation Hub January 15, 2025January 15, 2025 2 min read Technology & InnovationData & InsightsExecutivesMarketing: Social MediaConsumersPartnershipsOmnichannelResults & InvestmentEconomyTescoTech: CashierlessTrends: TechTrends: FinanceOperations & Supply ChainDeliveryTwitterInclusivityCOVID19Marketing: Loyalty & SubscriptionInternational - UKBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: Beverage INSIDER’S Week in Beer: 🙌 Oktoberfest Stays Undefeated This week’s beer goes out to Oktoberfest beers for kicking pumpkin beers’ a**es during this fall seasonal uh, season. Lester Jones shared this nice chart here from the folks at FINTECH in a webinar last week illustrating the dominance (well done on the Beerfest addition there – who says data nerds don’t have fun?). Brewbound December 25, 2024December 25, 2024 < 1 min read Dept. BeverageDept. Adult BevTrends: FinanceTechnology & InnovationData VisualizationData & Insights 0 Saving Bookmark this article Bookmarked
Trends & External Forces Why More Shoppers Will Rely On Credit Cards And BNPL This Holiday Season Inflation and rewards programs are driving Americans to rely on credit cards and BNPL for holiday shopping, with debt likely lasting into 2025. Joan Verdon - Forbes December 9, 2024December 9, 2024 < 1 min read Trends: FinanceHoliday & EventsBNPLShoppersPredictions and ForecastsEconomy 0 Saving Bookmark this article Bookmarked
Corporate Finance Gen Z Is Swimming in Debt, But Not Pressing Pause on BNPL Holiday Shopping Gen Z isn’t slowing down on their BNPL holiday shopping. RetailWire November 28, 2024November 28, 2024 < 1 min read Trends: FinanceHoliday & EventsConsumersBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and […] Retail TouchPoints November 28, 2024November 28, 2024 4 min read ConsumersTechnology & InnovationHoliday & EventsAIShoppersOmnichannelData & InsightsMarketing: In StoreBNPLTrends: FinanceConsultingTrends: ShoppingCOVID19StrategyPredictions and ForecastsMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionMarketing: Social MediaLegal & CriminalBOPISPricing & PromotionsMarketing: ShopperBrick and MortarStore LocationOperations & Supply ChainDeliveryExecutivesMobile commerceMarketing: Trade 0 Saving Bookmark this article Bookmarked
Technology & Innovation Evolution of C-Suite Roles in the Restaurant Industry: Adapting to Consumer Migration and Technological Shifts Is your company, your brand keeping up with consumers? Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that in the fast-paced world of the restaurant industry, the role of the corporate team—especially the C-suite—has transformed dramatically over the past few decades. From a historically straightforward focus on operations and product […] Grocerant Guru November 26, 2024November 26, 2024 4 min read ConsumersTechnology & InnovationExecutivesAIData & InsightsRestaurantsTech: AR and VRSustainabilityDept. GroceryOperations & Supply ChainPredictions and ForecastsFood DeliveryDeliveryESG and CSROmnichannelMarketing: Direct & PersonalizationMetaverseUbereatsEconomyGrubhubShoppersMarketing: Loyalty & SubscriptionDoorDashMarketing: In StoreInternationalCryptoBrick and MortarBig DataTrends: FinanceTrends: ConsumerMarketing: TradeMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Trends & External Forces Will 2025 be a year of contradictions? Here’s what the numbers say In 2024, fragmented privacy laws, AI use and an uncertain financial landscape disrupted the marketing landscape, and next year isn’t looking any easier. MarketingDive November 22, 2024November 22, 2024 < 1 min read Predictions and ForecastsTechnology & InnovationAITrends: MarketingTrends: FinanceResults & InvestmentGovernment 0 Saving Bookmark this article Bookmarked
Technology & Innovation Pulling Back the Covers on Casper Sleep with Joe Megibow, CEO Joining us for another interview recorded live in the Bambuser remote podcast studio at Shoptalk Fall event is Joe Megibow, Casper Sleep’s CEO. Joe is a veteran of both more traditional companies as well as disruptor brands, and he helps us understand the evolution of digitally-native brands, the trials and tribulations of trying to reinvent […] Remarkable Retail Podcast November 19, 2024November 19, 2024 2 min read Technology & InnovationAIPodcastsMarketing: Social MediaExecutivesInternational - North AmericaResults & InvestmentAmazonDept. GroceryPartnershipsIndustry Conferences and EventsStrategyShopifyPredictions and ForecastsMeta (Facebook)MergersTikTokStreamingDept. NonfoodTrends: FinanceWalmartBNPLBrick and MortarData & InsightsESG and CSRGoogleHome DepotMarketing: Broadcast7-Eleven & Speedway 0 Saving Bookmark this article Bookmarked
Shopper & Customer Can Brands Compete Through the Payment Experience? The payment experience has always been considered a “necessary evil” for ecommerce sites. There’s information merchants need to accept, validate and fulfill online orders. But now, technology is turning the payment experience into an opportunity for differentiation. During this week’s Retail Remix, two executives embedded in this exciting new world of payment share their thoughts […] Retail Remix Podcast November 11, 2024November 11, 2024 < 1 min read BigCommerceTechnology & InnovationConsumersTrends: FinanceBNPLCustomer ExperienceShoppersPodcastsExecutivesDept. Nonfood 0 Saving Bookmark this article Bookmarked
Corporate Finance 67% of parents will use BNPL to finance the holidays Parents are using pay later plans to justify large purchases and better manage their finances, according to a new survey. RetailDive November 8, 2024November 8, 2024 < 1 min read Results & InvestmentTrends: FinanceHoliday & EventsBNPLThick Data 0 Saving Bookmark this article Bookmarked
Corporate Finance BNPL Service Company Affirm Expanding Into the UK After conquering the U.S. market, Affirm is bringing buy now, pay later service to the U.K. RetailWire November 4, 2024November 4, 2024 < 1 min read Trends: FinanceInternational - UKBNPL 0 Saving Bookmark this article Bookmarked
Holiday & Events In time for the holidays, Affirm updates its app Consumers made more purchases via BNPL platforms last holiday season. With the lingering impact of inflation, shoppers may do the same this year. RetailDive November 1, 2024November 1, 2024 < 1 min read Holiday & EventsConsumersTrends: FinanceShoppersEconomyBNPL 0 Saving Bookmark this article Bookmarked
Channel: Delivery Grubhub Joins the Commerce Media Club Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation, advanced targeting and granular performance reporting, including key performance metrics such as share of voice, time live and return on ad spend broken out by […] Retail TouchPoints October 24, 2024October 24, 2024 2 min read Food DeliveryGrubhubPartnershipsInstacartHealth & WellnessMarketing: Social MediaSustainabilityTargetConsumersDeliveryMarketing: Retail MediaShoppersPredictions and ForecastsDept. GroceryMarketing: In StoreTrends: FinanceData & InsightsDept. NonfoodBNPL 0 Saving Bookmark this article Bookmarked
Data & Insights Is the Fear of Fraud Leading to Loss of Sales? AI Can Help. Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud […] Retail TouchPoints October 18, 2024October 18, 2024 3 min read Technology & InnovationConsumersAILegal & CriminalStrategyThick DataData & InsightsCompetitionMarketing: Social MediaDept. BeveragePredictions and ForecastsCustomer ExperienceTrends: FinanceDept. GroceryMarketing: In StoreSustainabilityExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation John Lewis connects with UK FinTech Zopa Bank to offer personal loans directly to its customers Zopa Bank has partnered with John Lewis Money, the financial services arm of UK retailer John Lewis Partnership, to offer personal loans to its 23 million customers. The tie up will see the UK FinTech embed in the John Lewis Money website its digital first personal loan product. According to a press release, “customers […] Retail Technology Innovation Hub October 16, 2024October 16, 2024 2 min read Technology & InnovationPartnershipsInternational - UKData & InsightsTrends: FinanceMarketing: Social MediaConsumersResults & InvestmentOmnichannelStrategyPress ReleasePredictions and ForecastsTrends: TechSponsoredTwitter 0 Saving Bookmark this article Bookmarked
Shopper & Customer What to know about holiday consumers this year [[“value”:” This audio is auto-generated. Please let us know if you have feedback. All year, consumers seem to have been on their last nerve as inflation shrank their pocketbooks. Yet month after month, they spent more than many analysts expected them to, including on discretionary goods. Now comes retail’s annual invitation to discretionary spending, the […] RetailDive October 15, 2024October 15, 2024 4 min read ConsumersHoliday & EventsEconomyGovernmentAssociatesThick DataAmazonStore LocationDept. NonfoodData & InsightsTechnology & InnovationCompetitionShoppersConsultingDept. FuelCOVID19BNPLPartnershipsMarketing: TradeExecutivesHealth & WellnessResults & InvestmentStrategyTrends: Finance 0 Saving Bookmark this article Bookmarked
Shopper & Customer Gaining a Holiday Edge with Digital Revolving Credit The world is certainly embracing digital transactions. Recent statistics show that 2.71 billion people have been shopping online globally as of 2024 — nearly one-third of the world’s population. What’s more, that number is expected to climb to 2.77 billion people in 2025, and the global ecommerce market is predicted to exceed $6.3 trillion in […] Retail TouchPoints October 14, 2024October 14, 2024 3 min read ShoppersTrends: FinanceBNPLHoliday & EventsConsumersPredictions and ForecastsTechnology & InnovationExecutivesEconomyMarketing: Social MediaDept. HBCStrategyMarketing: Loyalty & SubscriptionDept. NonfoodColgate-PalmoliveMarketing: TradePartnershipsResults & Investment 0 Saving Bookmark this article Bookmarked
Technology & Innovation Where’s The Generative AI ROI? Start With The Supply Chain. The way our supply chain communicates is a mess. To find out what’s going where, shippers today use faxes, paper contracts, and lots of unstructured documents. Errors, delays, and lengthy wait times can ensue. If you’ve ever lost an item en route to your home, there’s a good chance this is why. Now, generative AI […] Bigtechnology October 11, 2024October 11, 2024 5 min read Technology & InnovationAIData & InsightsAmazonOperations & Supply ChainChatGPTPodcastsGoogleBigTechExecutivesPredictions and ForecastsMarketing: Social MediaResults & InvestmentGovernmentDept. ApparelReturnsTech: RoboticsStreamingMarketing: BroadcastGamingAssociatesTrends: FinanceStrategyDeliveryDept. NonfoodInternational - UKPartnershipsTrends: Tech 0 Saving Bookmark this article Bookmarked
Corporate Finance PepsiCo Shares Q3 2024 Results and Lowers Financial Forecast PepsiCo has revealed its Q3 results and cut its guidance for 2024. RetailWire October 9, 2024October 9, 2024 < 1 min read PepsiCoTrends: FinanceResults & InvestmentPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Trends & External Forces The Aaron’s Company goes private in $504M deal Fintech company IQVentures acquired the lease-to-own retailer, which has seen revenue fall over the past year. RetailDive October 7, 2024October 7, 2024 < 1 min read Trends: FinanceTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer 4 retailer must-haves for a successful 2024 holiday season [[{“value”:” This year’s peak season is shaping up to be one of a kind. From the election to inflation, a number of distinctive factors are coming together to create a never-before-seen retail environment. And with a shorter window between Thanksgiving and Christmas this year, consumers may feel an additional squeeze when it comes to finding […] RetailDive October 7, 2024October 7, 2024 3 min read ConsumersHoliday & EventsTrends: FinanceBNPLShoppersConsultingData & InsightsPricing & PromotionsMarketing: Loyalty & SubscriptionMarketing: UGCEconomyCompetitionThick DataTechnology & InnovationSustainabilityCOVID19ExecutivesStrategyMarketing: TradePredictions and ForecastsGovernment 0 Saving Bookmark this article Bookmarked
Media & Marketing How United Airlines’ Media Network Helped Univision Engage with Spanish-Speaking Travelers The rise of retail media has inspired not just retailers but a whole raft of other businesses to launch their own media networks, drawing on their connections with consumers and commerce systems to introduce a new revenue stream. Among the entrants to the broader world of “commerce media” are ride-sharing services Uber and Lyft; BNPL […] Retail TouchPoints October 1, 2024October 1, 2024 4 min read PartnershipsSustainabilityConsumersData & InsightsPredictions and ForecastsTargetMarketing: Loyalty & SubscriptionHealth & WellnessMarketing: Social MediaInstacartStreamingMarketing: Retail MediaPricing & PromotionsMarketing: Direct & PersonalizationTechnology & InnovationShoppersExecutivesOwned Brands (Private Label)Marketing: In StoreMarketing: Digital MediaDeliveryTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Trends & External Forces DOJ Sues Visa for Anticompetitive Debit Card Practices The U.S. Department of Justice has sued Visa for anticompetitive practices in debit card networks, which it says penalize merchants that try to use alternatives. The suit, filed in the U.S. District Court for the Southern District of New York, alleges that Visa “wields its dominance, enormous scale and centrality to the debit ecosystem to […] Retail TouchPoints September 26, 2024September 26, 2024 3 min read GovernmentLegal & CriminalTechnology & InnovationCompetitionConsumersAcquisitionData & InsightsTrends: FinanceMarketing: Social MediaMergersResults & InvestmentEconomyPartnershipsAgencies 0 Saving Bookmark this article Bookmarked
Holiday & Events Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (covering the period from Nov. 1 to Dec. 31), representing 8.4% growth year-over-year. Shopping on mobile devices also is expected to hit a new milestone, growing 12.8% YoY to contribute a record $128.1 billion, which would represent a 53.2% share of online spend this season […] Retail TouchPoints September 26, 2024September 26, 2024 4 min read Holiday & EventsTechnology & InnovationConsumersData & InsightsTrends: FinanceBNPLMarketing: Social MediaPredictions and ForecastsPricing & PromotionsMarketing: TradeShoppersAmazonESG and CSREconomyStore LocationDept. NonfoodAssociatesThick DataPartnershipsDept. Sporting goods 0 Saving Bookmark this article Bookmarked
Shopper & Customer 5 ways Buy Now, Pay Later can boost your business Buy Now, Pay Later (BNPL) has moved from a novel option to a must-have for retailers that aim to meet the demands of modern consumers. RetailDive September 9, 2024September 9, 2024 < 1 min read ConsumersTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index, which analyzes data from more than 1.5 billion global consumers on retail sites. While holiday sales grew 3% […] Retail TouchPoints August 31, 2024August 31, 2024 4 min read ConsumersHoliday & EventsShoppersAcquisitionPredictions and ForecastsBOPISMarketing: Social MediaData & InsightsAssociatesEconomyMarketing: TradeAmazonTikTokThick DataPricing & PromotionsDeliveryOperations & Supply ChainReturnsMarketing: In StoreStrategyStore LocationBig DataBNPLColgate-PalmoliveMarketing: Loyalty & SubscriptionTrends: Finance 0 Saving Bookmark this article Bookmarked
Technology & Innovation Ikea Adopts Single Fintech Platform for Global Payments and Data-Gathering Inter Ikea Group, parent company of furniture retailer Ikea, has entered a global partnership with payments platform Adyen. Using the solution provider’s single financial technology platform to gather data from its physical and digital channels will help Ikea identify shopping behaviors across touch points and uncover business opportunities relating to customer lifetime value. The Adyen […] Retail TouchPoints August 30, 2024August 30, 2024 < 1 min read Technology & InnovationData & InsightsTrends: FinanceShoppersPartnershipsResults & InvestmentMarketing: Social MediaPricing & Promotions 0 Saving Bookmark this article Bookmarked
Corporate Finance Zoom Releases Second-Quarter Earnings That Outpace Analysts’ Predictions After a strong second quarter, Zoom predicts a better financial forecast for the current quarter. RetailWire August 22, 2024August 22, 2024 < 1 min read Results & InvestmentTrends: FinancePredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Media & Marketing New innovative online payment methods to consider right now Technology today has advanced more than the average person can imagine. It has evolved virtually all aspects of human living, and the financial institution has been one of the most beneficial. The financial system today has seen improved payment methods introduced to the end user, unlike the previous ones that were easily prone to frauds. […] Retail Technology Innovation Hub August 20, 2024August 20, 2024 4 min read Data & InsightsGoogleTechnology & InnovationResults & InvestmentLegal & CriminalCOVID19Marketing: Social MediaTrends: FinanceESG and CSRMarketing: BroadcastBrick and MortarMarketing: ShopperPartnershipsSponsoredTargetBNPL 0 Saving Bookmark this article Bookmarked
Technology & Innovation VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype “Generative AI” has been a key phrase in PR and media for the past 18 months. However, a panel of venture capital (VC) and tech investors revealed during the Retail Innovation Conference & Expo this past June that they’re taking a more long-term view of AI. They’re focusing less on mind-bending consumer-facing experiences, like those […] Retail TouchPoints August 9, 2024August 9, 2024 3 min read Technology & InnovationAIConsumersAssociatesShoppersPodcastsData & InsightsExecutivesMarketing: Social MediaCustomer ExperienceChatGPTOperations & Supply ChainFood DeliveryDept. NonfoodTrends: FinanceResults & InvestmentRestaurantsPredictions and ForecastsPartnershipsDept. GroceryIndustry Conferences and EventsMarketing: In StoreESG and CSRBrick and MortarTrends: TechDeliveryTrends: Retail 0 Saving Bookmark this article Bookmarked
Holiday & Events Holiday & Events Shoppers believe best holiday deals are after holidays A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […] Written by Retail Customer Experience January 17, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Trends & External Forces Data & Insights Technology & Innovation Trends & External Forces 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […] Written by IAB January 16, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Uncategorized A major shift in North American grocery retail Spending is migrating away from traditional supermarkets and hypermarkets to channels that better align with busy lifestyles. The post A major shift in North American grocery retail appeared first on Retail Insight Network. Written by Retail Insights Network January 14, 2025January 14, 2025 Saving Bookmark this article Bookmarked
Data & Insights Technology & Innovation AI at the retail edge: What’s possible now There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […] Written by RetailDive January 13, 2025January 13, 2025 Saving Bookmark this article Bookmarked
Media & Marketing Department: Consumer Durables Department: HBC ESG Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Holiday & Events Merchandising Operations & Supply Chain Stores & Formats Some retailers would benefit from a TikTok ban in 2025 TikTok Shop took the market by storm in just two years. The social media platform sold more merchandise than Sephora [LVMUY] in late 2024 according to Earnest credit card data. TikTok Shop also handily outperformed during the 2024 holiday season. But a potential ban could result in brands losing access to a vital marketing and […] Written by Earnest Research January 9, 2025January 14, 2025 Saving Bookmark this article Bookmarked