Articles on Kroger.

  1. Trends & External Forces
Inflation may be cooling. But, for most Americans, the price of a cup of coffee or a bag of groceries hasn’t budged. In the months ahead, the big question is whether consumers will start to feel relief, too. Over the past few months, many of the key factors that fueled a four-decade high in inflation […]
  1. Shopper & Customer
  At the intersection of what’s for dinner, where will I get dinner, more and more consumers are asking what is the fastest solution (84.6%), then what is the cheapest (51.4), and will everyone be happy with the food (49.2%) according to Foodservice Solutions® most recent grocerant scorecards.  Steven Johnson Grocerant Guru® at Tacoma, WA […]
  1. Channel: Ecommerce & Digital
Amazon Fresh UK has closed its Dalston, London location, less than 18 months after opening it in a blaze of autonomous retail glory. Amazon did not respond to our request for comment. Its first UK checkout-free store arrived in March 2021, in Ealing, west London. It then quickly opened another 18, predominantly in the capital, […]
  1. Department: Beverage
  Bojangles new brand messaging with a real kick! In an effort to drive brand awareness, brand relevance, and internet buzz all with edifying the Bojanglesbrand with some new electricity, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, that’s why Bojangles and Appalachian Mountain Brewery (AMB) have partnered to brew […]
  1. Retailer Media
If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. digital advertising channel after paid search and paid social campaigns. Even more impressive, eMarketer expects it to nearly double, from $31 […]
  1. Technology & Innovation
Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger recently deployed a variety of Google Cloud data analytics, AI and ML tools, designed to empower store leaders and associates to make real-time operational decisions and deliver a […]
  1. Shopper & Customer
The grocery sector has undergone serious shifts in the past couple years. From upgraded technologies that enable digital ordering to pandemic-era shopping habits that sent certain products flying off the shelves, today’s grocery shoppers are no longer loyal to the same store or chain. They hunt for the retailers with the best products, selection and […]
  1. Stores & Formats
The Washington State Supreme Court has ruled that Albertsons can pay its shareholders a $4 billion special dividend, refusing to even consider a case brought by state Attorney General Bob Ferguson. The Seattle Times writes that this was “the last legal obstacle” to payment of the dividend, which Ferguson argued “could financially weaken Albertsons and […]
  1. Trends & External Forces
CINCINNATI — While Kroger Co. is best known as the nation’s grocer, the company is also a potent force in health care, with 2,255 pharmacies and 226 clinics across the U.S. The drive is under way to maximize synergies between the two sides of the business, positioning “food as medicine” as a means to keep […]
  1. Shopper & Customer
  Is your brand perishable? Of course, it is.  There is retail sector that is using an assortment of perishable foods to garner your customers.  That sector according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, stated, “If you think that the dollar store sector in not your fresh food competitor you […]
  1. Trends & External Forces
TOP TAKEAWAYS Food-at-home inflation was up 0.2% in December and 11.8% year-over-year Some CPG companies continue to pass through cost increases: McMullen Egg prices rose 11.1% in December and 59.1% for the year Grocery-price inflation inched up slightly in December, but prices remained well above year-ago levels, according to the latest Consumer Price Index report. […]
  1. Technology & Innovation
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
  1. Retailer Media
Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network, which will allow retailers to pull from […]
  1. Trends & External Forces
Economists expect that a recession is coming in 2023, an understandable cause for panic. Retail will be affected by upcoming changes in consumer behaviors, which will cause a domino effect that impacts other industries. One of these is the commercial real estate property sector. 5 Ways an Unstable Retail Property Market Impacts Retailers If small […]
  1. Channel: Grocery
BOISE, Idaho — Albertsons Cos. reported net earnings of $375.5 million, or 20 cents a share, for fiscal third quarter ended December 3. That’s down from $424.5 million, or 74 cents a share, in prior year period. Adjusted net income was $505 million, or $0.87 per share, which beat the 66 cent FactSet consensus forecast. […]
  1. Channel: Delivery
DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. DoorDash will charge a flat fee of $5 ($3 for DashPass members), and shoppers will get their first package pickup for free during January 2023, traditionally a […]
  1. Channel: Grocery
Albertsons this morning said that its Q3 same-store sales were up 7.9 percent, while e-commerce sales were up 33 percent.  Q3 net sales were up to $18.2 billion from $16.7 billion during the same period a year earlier, while net income for the period was $375.5 million, down from $424.5 million a year earlier. CEO […]
  1. Media & Marketing
The retailer is using streaming video, radio commercials, social media and in-store signage to let consumers know about the registered dietitians, pharmacists and other resources at its stores.
  1. Trends & External Forces
Responding to yesterday’s piece about the Southwest Airlines meltdown and the lessons it teaches every business, one MNB reader wrote: Your story about Herb and Southwest reminded me of the first time I met Bob Mariano. He is the living example of a hands-on, always-in-the-store, engaged food retail executive. A friend of mine introduced me […]
  1. Trends & External Forces
Got the following email from MNB reader Duane Kolsrud regarding Starbucks’ decision to make freebies harder to earn in a revised rewards program: Doubling what it takes to get a reward while inflation is already hurting people is a terrible idea.  This is a time when Starbucks could step up and show their loyalty to their […]
  1. Merchandising
From forward-looking industry research to conversations with leading ecommerce innovators and practitioners, the Digital Shelf Institute (DSI) is committed to producing engaging, compelling, and insightful content you need to deliver the best online experience and take your business to the next level. As the DSI says goodbye to 2022, here’s a look back at some […]

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In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  11. Stores & Formats
While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]