Omnichannel

Articles about omnichannel in retail

  1. Department & Category
ARLINGTON, Va. — For supermarket operators, the nonfoods business is a riddle. An afterthought for many shoppers — and arguably, in some cases at least, for the retailers themselves — products in the category generally deliver significantly higher margins than food and beverages. Increasing sales would go a long way toward improving the financial outlook […]
  1. Retail Operations
Berrios, a furniture and appliance retailer celebrating its 50th anniversary, will deploy SaaS technology from Storis designed to optimize inventory management, improve sales processes and deliver a seamless omnichannel experience to customers. “Partnering with Storis is a significant step forward for our company,” said Douglas Spencer, VP of Berrios in a statement. “We are excited […]
  1. Channel: Drug
DEERFIELD, Ill. — Walgreens Boots Alliance is working to reenergize the front end at its nearly 9,000 retail pharmacies in the United States and Puerto Rico as it expeditiously responds to consumers’ changing needs and bolsters its competitiveness. The process of revitalizing the front end began with a reassessment of the merchandise mix and an […]
  1. Technology & Innovation
“What we’re seeing is marketers placing what I like to refer to as ‘no regret bets.’ They’re identifying areas where productivity can be raised and making the investments to use AI to drive productivity gains.” — Mike Monroe, Managing Director, Deloitte Digital It’s safe to say we’re living in the era of artificial intelligence (AI). […]
  1. Media & Marketing
Albertsons Media Collective, the retail media arm of Albertsons Companies, has debuted Collective TV, a new solution designed to “unlock the combined value of retail media and TV.” The offering brings together a variety of connected TV (CTV) ad serving and measurement solutions, along with Albertsons Media Collective’s shopper data and insights, into a single […]
  1. Channel: Delivery
The CPG Guys are joined in this episode by Brittain Ladd, an independent supply chain consultant working with the world’s largest brands and retailers. He is very popular for his M&A predictions and ability to accurately stay connected with modern trends. Follow Brittain Ladd on LinkedIn at: https://www.linkedin.com/in/brittainladd/ Brittain answers these questions: 1. Your career […]
  1. Channel: Grocery
NEW YORK — Clinch has announced today that the company will be the omnichannel ad server and DCO partner powering Albertsons Media Collective’s expansion into Connected TV (CTV). Albertsons Media Collective, the retail media arm for Albertsons Companies, launched Collective TV to unlock the combined value of retail media and TV, providing advertisers with a modern currency for […]
  1. Retail Ecosystem
The CPG Guys and FMCG Guys collaboratively recap the recently concluded Shoptalk Europe conference. Sri Rajagopalan & Daniel Torres Dwyer attended the conference LIVE and are interviewed by CPGGUYS co-host Peter VS Bond as he digs deep on trends, retail participation and what’s next. Follow Sri Rajagopalan on Linkedin : https://www.linkedin.com/in/sri-rajagopalan-09a0062/ Follow Daniel Torres Dwyer […]
  1. Channel: Grocery
SALISBURY, N.C. – Ahold Delhaize USA will now accept the Team Cuban Card in a new agreement with Mark Cuban Cost Plus Drug Co., PBC (Cost Plus Drugs). The agreement will allow the Team Cuban Card to be accepted at each of the local omnichannel brand pharmacies – Food Lion, Hannaford, Giant Food, The GIANT […]
  1. Technology & Innovation
Check out the articles on this here website that caught your fancy last week, including Amazon Fresh UK, Adyen, Prada Group, Giant Eagle, Wincanton, AssetFloow, and the 2024 RTIH Innovation Awards. Slip bags £2.5m in investment from VCs and angels including Asos VP of Customer & Marketing and former John Lewis CTO Slip, a platform […]
  1. Technology & Innovation
MRI Software has announced a partnership with Holland & Barrett, a UK health and wellness retailer that has over 1,000 stores across the UK and Europe. By leveraging AI driven technology from MRI OnLocation for Footfall Analytics, Holland & Barrett will gain insights into store performance metrics within its portfolio as well as visibility relative […]
  1. Data & Insights
Walmart Data Ventures has introduced Digital Landscapes, a self-service module designed to reveal insights into the digital behaviors of Walmart shoppers online — particularly those behaviors that precede the consumer’s point of decision. With the new tool, suppliers can glean insights including: Where shoppers start their journey to find products; When they find a supplier’s […]
  1. Technology & Innovation
Adyen has announced a new partnership with Prada Group to innovate the payment experience in-store. The latter is leveraging Tap to Pay on iPhone in its US and Milan stores with additional markets going live in the near future. Adyen supports Tap to Pay on iPhone which enables the Group to accept all forms of […]
  1. Channel: Club
For the fourth year, Retail TouchPointsand Design:Retailare revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting […]
  1. Media & Marketing
Lowe’s says it is the first home improvement retailer to offer customers an in-store, Apple Vision Pro powered experience, with a pilot set to launch in three test markets this month. Customers can try Lowe’s Style Studio for Apple Vision Pro firsthand, allowing them to visualise and design their dream kitchens using spatial computing and the […]
  1. Data & Insights
JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence and stores based on an omnichannel, composable approach. Adoption of the solution complements the retailer’s rebranding as simply JD. In addition to enhancing JD’s ecommerce experience, the Algolia solution will provide the retailer with global AI search […]
  1. Technology & Innovation
C&C Group, an Irish manufacturer, marketer and distributor of alcoholic drinks, has appointed Carole Kingsbury as its new CTO. Last year, Kingsbury departed Ted Baker, where she served as Director of IT, with plans to take some time out. “Not often we get the opportunity to take a break in our world,” she told RTIH […]
  1. Retailer Media
Dollar General has teamed up with Criteo to enhance its retail media offerings with onsite sponsored ads as well as plans to add additional ad formats later in the year. While the majority of Dollar General purchases happen in stores, the company receives a significant amount of web traffic from customers who build their lists […]
  1. Shopper & Customer
Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform. With Retasmart’s all-in-one commerce platform, businesses can effectively sync their online and in-person sales. Retailers […]
  1. Media & Marketing
The CPG Guys are joined in this episode by Andrew Lipsman, an independent analyst and founder of  media, ads + commerce. Andrew is ex-marketer and the author of many a report on which many have made investment decisions over the last few years on their ecommerce and omnichannel retail investment budgets. Follow Andrew Lipsman on […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
  1. Technology & Innovation
Don’t miss your chance to enter (free of charge) the leading awards event for the retail tech space. Deadline for 2024 RTIH Innovation Awards entries is late October with our 2024 winners being announced at an awards ceremony in Central London on Thursday, 21st November. The awards celebrate global tech innovation in a fast moving […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Polytag, Marks and Spencer, Retail Insight, The Home Depot, Hugo Boss, Zippin, and OneStock. 1. Polytag announces single-use […]
  1. Data & Insights
With the introduction of our new Performance Dashboard, we can now thoroughly examine industry performance in real time. This week, we will dive into the evolving shopping behaviors and analyze what recent trends reveal about consumers in 2024. Today’s Rundown Behavior shift: 5 ways consumer behavior is changing with Gen-Zs. Q1 2024 Benchmark report: Download […]
  1. Agencies & Vendors
JACKSONVILLE, Fla. – Acosta Group announced today that it has signed a definitive agreement to acquire CROSSMARK, including its headquarter Sales Agency and Retail Solutions businesses, and Product Connections, a marketing services business, from WIS International. WIS International will retain its inventory verification services business. This transaction will further accelerate Acosta Group’s ongoing transformation, enhancing […]
  1. Shopper & Customer
“Shoppers are really pulling for those frictionless experiences.” — Andrea Leigh, CEO, Allume Group If you want to better understand current ecommerce insights and trends and where the industry is headed next, Andrea Leigh is one of the best people to talk to. Leigh, CEO of the ecommerce education consultancy Allume Group, puts together a […]
  1. Technology & Innovation
Check out the articles on this here website that caught your fancy last week, including Dunnes Stores, Tesco Ireland, Aldi Ireland, Kwayga, Ordergroove, Heineken, Blue Yonder, Wolt, Sainsbury’s, Microsoft, and the 2014 RTIH Innovation Awards. Sainsbury’s and Microsoft connect as grocery giant looks to boost customer and colleague experience with artificial intelligence Sainsbury’s and Microsoft […]
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Editor’s Choice

  1. Technology & Innovation
  2. Department & Category
  3. Department: Beverage
  4. Department: Consumer Durables
  5. Department: Food
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats
MINNEAPOLIS — Target has announced plans to roll out Store Companion, a new generative artificial intelligence (GenAI) tool. The chatbot, designed by Target, will be available for team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team […]
  1. Channel: Mass
  2. CPG: Food & Bev
  3. Channel: Mass
  4. Department & Category
  5. Department: Consumer Durables
  6. Department: Food
  7. Department: Nonfood
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Data & Insights
  12. International
  13. Shopper & Customer
  14. Technology & Innovation
  15. Trends & External Forces
  16. Operations & Supply Chain
  17. Stores & Formats
Walmart is partnering with Agritask, a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers. The real-time monitoring will help drive rapid response […]
  1. Data & Insights
  2. Department & Category
  3. Corporate Finance
  4. ESG
  5. Partnerships & Alt Profit
  6. Data & Insights
  7. International
  8. Shopper & Customer
  9. Trends & External Forces
  10. Holiday & Events
  11. Operations & Supply Chain
Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY.  While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning […]
  1. Channel: Grocery
  2. CPG & FMCG
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Channel: Mass
  6. Department & Category
  7. Department: Food
  8. Department: HBC
  9. Acquisitions, Divestitures & Mergers
  10. Corporate Strategy
  11. Corporate Finance
  12. ESG
  13. Partnerships & Alt Profit
  14. Media & Marketing
  15. Retailer Media
  16. Data & Insights
  17. Shopper & Customer
  18. Trends & External Forces
  19. Retail Operations
  20. Associates & Employees
  21. Holiday & Events
  22. Merchandising
  23. Operations & Supply Chain
  24. Owned Brands (Private Label)
  25. Stores & Formats
The Kroger Co. (NYSE: KR) today reported its first quarter 2024 results, reaffirmed guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth.

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