Omnichannel

Articles about omnichannel in retail

  1. Channel: Mass

Walmart Taps StockX to Bolster Marketplace Sneaker Assortment

Walmart has forged a new partnership with StockX that will bring pre-verified sneakers from the resale site to the retailer’s online marketplace. With this partnership, StockX will bring “hundreds of listings” to Walmart’s site, reaffirming the company’s focus on growing its resale business, according to Bloomberg. Although specific styles were not shared, brands ranging from […]
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  1. Operations & Supply Chain

Reimagining Store Operations: Unifying the Associate Experience

In the last few years, retail stores have transformed from delivering basic sales functions into much more. They’re now customer engagement hubs, micro-fulfillment centers, omnichannel service centers and much more. As the lines between channels continue to blur, the variety, volume and velocity of store associate tasks has exploded. Recent research with retail executives — […]
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  1. Technology & Innovation

Catching up with Confer With: these are our biggest retail technology articles on LinkedIn this week

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we head towards the 20,000 followers mark, these are the articles that are currently on their radars, including Partridge Jewellers, Red Ant, East of England Co-op, RELEX Solutions, Iceland, Oh Polly, Order Editing, […]
5 min read
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  1. Media & Marketing

Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. However, as consumer expectations evolve and technology advances, these programs are undergoing a significant transformation, with brands on the hunt for seamless backend solutions to help them foster lasting connections that transcend the transaction. From […]
5 min read
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  1. Channel: Drug

Is Your Brand a Fit for CVS Health?

In today’s rapidly evolving healthcare landscape, CVS Health is at the forefront of innovation, bridging the gap between traditional healthcare and modern consumer needs. With over 7,500 stores nationwide, the retailer has become a pivotal player in not just retail but in how millions of Americans manage their health and wellness. As the healthcare industry […]
8 min read
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  1. Department: Nonfood

Good for Consumers, Good for the Earth: How Nestlé Purina PetCare Embraces Sustainability

Consumers want to make more thoughtful decisions about what and how they buy. They don’t want to just minimize their environmental impact, though. They also want to purchase high-quality goods that are good for them and the individuals they love. Yes, that even includes their pets. During this episode of Retail Remix, we explore Nestlé […]
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  1. Media & Marketing

Connected Commerce with Omnicom Media Group’s Joanna O’Connell & Flywheel’s Xian Wang

The CPG Guys are joined in this episode by Joanna O’Connell, Chief Intelligence Officer at Omnicom Media Group & Xian Wang, VP of Retail Insights at Flywheel. Joining PVSB in the hosting seats is Jacqui Dynowski of Flywheel. Follow Joanna O’Connell on LikedIn at: https://www.linkedin.com/in/joannao2/Follow Xian Wang on LinkedIn at: https://www.linkedin.com/in/xian-w-4221b3b/Follow Jacqui Dynowski on LinkedIn […]
2 min read
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  1. Technology & Innovation

Ikea Drones Will Employ AI to Work in Tandem with Fulfillment Employees

Ikea has embarked on the latest phase of drone adoption by rolling out an upgraded AI-powered system that will allow the drones to work efficiently alongside human workers in distribution centers. By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology […]
2 min read
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  1. Merchandising

5 ways retailers can excel at change management

​[[{“value”:” Retail never stands still. From evolving shopping behaviors to rising fulfillment expectations, change is the only constant. Successful retailers continuously adapt to stay relevant, seizing opportunities to grow their customer base and market share.     Let’s explore five key strategies to help retailers successfully navigate change in the ever-shifting landscape. 1. Understand the […]
3 min read
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  1. Media & Marketing

Brand Growth in the Digital Era With Kellanova’s Nicole Vinson

The CPG Guys are joined in this episode by Nicole Vinson, VP Global Digital, Media & Omni Shopper Experience at Kellanova. This episode was recorded at the Cannes Lions International Festival of Creativity. Ajay Sharma, VP of eCommerce & Omnichannel at Bayer guest hosted this episode. Follow Nicole Vinson on LinkedIn at: https://www.linkedin.com/in/nicolevinsonFollow Kellanova on […]
2 min read
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  1. Technology & Innovation

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the […]
4 min read
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  1. Merchandising

How To Build and Optimize Your Content Supply Chain | DSI

“All of us need to collectively own ecommerce .” — Gloria DeCoste, Director of Omnichannel Marketing, Nestlé How do you get product content to retailers seamlessly when you have thousands of SKUs, 300 channels, and more than 2,000 brands across nine different divisions?  For Nestlé, the answer was simple: Build a content supply chain. However, […]
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  1. Department: Nonfood

Pet Valu Brings Omnichannel Ambitions to Life with Tech Partnerships

Pet Valu is partnering with commercetools, Google Cloud and Deloitte to drive its digital commerce transformation. The Canadian specialty pet retailer implemented commercetools through the Google Cloud marketplace and has successfully modernized its digital architecture in just under a year. The composable commerce platform is empowering Pet Valu to build scalable solutions, accelerate speed to […]
2 min read
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  1. Technology & Innovation

Fast fashion giant Asos extends relationship with Microsoft as it ramps up use of generative AI tools

Asos has signed a new AI related three-year agreement with Microsoft. The online retailer is already tapping AI features integrated into Microsoft solutions. This includes process automation through Power Automate; automated meeting summaries, notes, actions, and live translations through Teams Premium; and Microsoft Copilot, including Copilot for Microsoft 365 and Copilot for Github. “A core […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon opens micromobility hub and launches first electric cargo bike deliveries to shoppers in Norwich

Amazon has opened its first micromobility hub in Norfolk at its delivery station in Norwich. This houses a fleet of new electric cargo bikes which will deliver thousands of packages per week to Amazon customers, taking traditional delivery vans off city centre roads. Norwich joins more than 40 cities in the UK and across Europe […]
2 min read
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  1. Technology & Innovation

Instacart announces first ever global launch of AI powered smart trolley Caper Carts with Aldi

Instacart and Aldi South Group are to expand their partnership globally. This includes the roll-out of Instacart’s Connected Stores technologies across the retailer’s stores in the US, including In-Store mode and Carrot Tags, as well as fulfilment technology to power e-commerce orders. And in a European first, Aldi South Group is testing Caper Carts in […]
2 min read
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  1. Technology & Innovation

Retail technology veteran Dr. Christian Bock takes on Manager IPO Stores Strategy role at Aldi Süd

Last month, we reported that Dr. Christian Bock was joining Aldi Süd in August where, he said in a LinkedIn post, he was “looking forward to taking the customer experience and shopping experience to the next level together with my new colleagues”. We can now reveal his new job title: Manager IPO Stores Strategy. He […]
2 min read
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  1. Technology & Innovation

Footwear retailer Soletrader unveils new headless e-commerce site using BigCommerce platform

Soletrader has launched its new headless and composable website on the BigCommerce platform. Founded over 60 years ago, Soletrader has more than 28 bricks and mortar stores and concessions across the UK, trading as Soletrader and Sole. “We had replatformed our previous websites only three years ago, and they were very much still fit for […]
2 min read
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  1. Technology & Innovation

Focus on online ordering as home and leisure retailer The Range goes live with new iOS and Android mobile app

The Range reports that its new mobile app is live. In a LinkedIn post, the retailer said: “Our customers can now shop for their homes, hobbies, pets or projects in one place. And with over 100,000 products at their fingertips, we’ve made online ordering even easier than before.” “Customers can filter by department, find their […]
2 min read
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  1. Technology & Innovation

2025: what to expect in retail industry

The future is here, and it’s connected. IoT cloud solutions are changing the way we live, work, and play. From smart homes to industrial automation, these cutting-edge technologies are transforming industries and creating new possibilities. IoT cloud solutions are revolutionizing the retail industry, making it more efficient and customer-focused. As we look to 2025, these […]
3 min read
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  1. Channel: Delivery

Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The arts and crafts retailer has offered same-day delivery via Instacart since April 2021. Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average. The […]
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  1. Media & Marketing

Tuckernuck Boosts Holiday Conversions 304% With MNTN Performance TV

Tuckernuck, an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could rely on to drive significant performance during the peak holiday season. In partnership with digital marketing agency El Toro Interactive, the brand turned to MNTN Performance TV to take its advertising efforts to […]
3 min read
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  1. Data & Insights

Future trends in loyalty programmes: the role of advanced technology and personalisation

Loyalty programmes have changed from simple point systems to offering special perks and even emotional ties with brands over the years. They appeal to people’s natural need for recognition and appreciation, which makes them more likely to connect deeply with brands.  These programmes constantly change as digital technology improves. They offer more advanced ways to […]
3 min read
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  1. Retailer Media

Sam’s Club Brings Advertising to App-Based Scan & Go Checkout Experience

The Sam’s Club Member Access Platform (MAP), the retailer’s media network, is launching display ads in the Scan & Go mobile checkout experience, with the aim of reaching consumers closer to their point of decision. Scan & Go, part of the Sam’s Club app, allows members to use their mobile devices to scan items as they shop in-club, […]
2 min read
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  1. Technology & Innovation

Avery Dennison examines scale of retail theft crisis and flags importance of high and low tech measures

According to new research, 64% of large retailers in the UK and US agree that the impact of theft has reached a crisis point. In addition, 42% believe that theft is more of a concern today than it was 12 months ago.  The research, commissioned by Avery Dennison, collates the views of 300 senior retail leaders […]
2 min read
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  1. Technology & Innovation

But all I found was sausage rolls and ATMs: RTIH’s most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including Greggs, Monzo, Vista Technology Support, Shopify, The Range, Asda, EE, The Perfume Shop, Accenture, and GlassesUSA.com. Greggs and Monzo team on sausage roll ATM in Newcastle: check out this week’s coolest retail technology plays RTIH Editor, Scott Thompson, brings you […]
5 min read
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  1. Channel: Mass
  2. Channel: Mass

Walmart Tops List of Leading US Retailers By 2023 Sales

Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022. Walmart has once again secured the top position in Forrester’s annual ranking of the 67 largest US retailers (ranked by 2023 US net retail sales), with Amazon following closely in second […]
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