Media & Marketing 2022 Mid-Year Retrospective with Sri & PVSB In this episode, Sri & PVSB engage in some rank punditry as they explore the state of the CPG/Retail industry half way into 2022. Topics they cover: State of omnichannel – ecommerce or store – who is winning? Implosion of immediate delivery vertical The emergence of live streaming & video Influence of digital content on […] The CPG Guys July 2, 2022July 2, 2022 < 1 min read PodcastsMarketing: Retail MediaCryptoStreamingDeliveryMarketing: Digital MediaOmnichannelCoca ColaRestaurantsOperations & Supply ChainMarketing: Loyalty & SubscriptionNFTTechnology & InnovationMarketing: In StoreKellogg'sData & InsightsCOVID19Big Data 0 Saving Bookmark this article Bookmarked
Retail Operations Event review: Omnichannel Retail 2022 Customers are now demanding seamless experiences across channels, enhanced by rich data insights that personalises the interactions, which is fuelling the need for retailers to set… View Article The Retail Bulletin July 1, 2022July 1, 2022 < 1 min read OmnichannelData & InsightsBig Data 0 Saving Bookmark this article Bookmarked
Shopper & Customer A Friction-Free Retail Experience: Fact or Fantasy? The disruption and shifting demands of the past 24 months have elevated retail’s focus on the “consumer experience,” as e-commerce transformed the way retailers do business and forced large-scale technology adoption and innovation. But while it may seem like the shift to experience-focused retail delivery happened overnight, these changes were already underway, even before the […] Sunder Pillai July 1, 2022July 1, 2022 3 min read ConsumersShoppersTechnology & InnovationBOPISCustomer ExperienceCustomer ExperienceCOVID19Brick and MortarAssociatesOperations & Supply ChainStrategyDeliveryEconomyMetaverseOmnichannelDept. ApparelTrends: Tech 0 Saving Bookmark this article Bookmarked
Media & Marketing Retail workers want better options to manage availability, holiday and pay Retail employees are seeking better workplace technology solutions to manage their availability, holiday and pay, according to research by Fourth. The company’s new whitepaper is built on two surveys. One was of 502 retail workers in the UK, and the second was of 251 HR, digital transformation, IT, finance and operations decision makers at senior […] Retail Technology Innovation Hub June 30, 2022June 30, 2022 4 min read Technology & InnovationMarketing: SocialTwitterAssociatesTrends: TechHoliday & EventsInternational - UKBig DataData & InsightsCOVID19Results & InvestmentOmnichannelOperations & Supply ChainTrends: RetailStrategyBrick and MortarConsumersMeta (Facebook)RestaurantsPredictions and ForecastsInternationalPartnershipsDept. Nonfood 0 Saving Bookmark this article Bookmarked
Shopper & Customer Online grocery shoppers spend more but less loyal Omnichannel consumers also tend to face more financial pressure, latest dunnhumby trends tracker finds Supermarket News June 30, 2022June 30, 2022 < 1 min read ShoppersOmnichannelConsumersResults & InvestmentMarketing: Retail MediaInsight ProvidersdunnhumbyBig Data 0 Saving Bookmark this article Bookmarked
Media & Marketing XY Retail secures seed round from Monta Vista Capital PoS and omnichannel commerce solution startup XY Retail has closed a $4 million seed round led by Monta Vista Capital with participation from Stage 1 Ventures. The cash will be used to accelerate the company’s global roll-out of its XY platform to luxury brands. The aim is to help them digitise their enterprises and manage […] Retail Technology Innovation Hub June 30, 2022June 30, 2022 2 min read Marketing: SocialOmnichannelResults & InvestmentOperations & Supply ChainShoppersTwitterTechnology & InnovationAssociatesBig DataExecutivesData & InsightsCustomer ExperienceCustomer ExperiencePricing & PromotionsPredictions and ForecastsPartnershipsMarketing: In StoreMerchandisingMarketing: PrintBrick and MortarVendorsStore Location 0 Saving Bookmark this article Bookmarked
Shopper & Customer 4 Creative Ways Retailers Are Using Gift Cards to Drive Sales With supply chain issues stressing physical inventory and inflation running high, consumers are turning to gift cards to fill the gap and stretch their spending power. According to a recent consumer survey from Fiserv, 58 percent of consumers said gift card promotions are motivating them to buy more gift cards during this inflation period. This […] Tom Niedbalski June 29, 2022June 29, 2022 2 min read ConsumersShoppersMarketing: TradeESG and CSREconomyHoliday & EventsOperations & Supply ChainOmnichannelDept. NonfoodPhilanthropyMarketing: In StoreThick DataTechnology & InnovationPricing & PromotionsDept. FreshMarketing: SocialMarketing: Loyalty & SubscriptionTrends: FinanceDept. BakeryDept. PerimeterAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation 2022 RTIH retail technology awards – Omnichannel initiative of the year category After launching in 2019 and delivering hugely successful follow up events in 2020 and 2021, the RTIH Innovation Awards return in 2022, featuring PMC as Headline Sponsor. The fourth edition of the awards is now open for entries, and includes a new category: Omnichannel retail initiative of the year. This award will go to a […] Retail Technology Innovation Hub June 29, 2022June 29, 2022 4 min read Technology & InnovationShoppersOmnichannelInternational - UKMarketing: SocialTwitterCustomer ExperienceOperations & Supply ChainCOVID19Customer ExperienceBrick and MortarPartnershipsDeliveryTrends: TechDept. ApparelRestaurants 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Hugo Boss to Roll Out RFID Solution Chainwide Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide. The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. All Hugo Boss stores will be equipped with the Nedap iD Cloud store app, designed […] Retail TouchPoints June 29, 2022June 29, 2022 < 1 min read Technology & InnovationDept. ApparelOperations & Supply ChainDept. BeverageBrick and MortarOmnichannelReturnsDeliveryMarketing: In StoreBOPIS 0 Saving Bookmark this article Bookmarked
Corporate Strategy Bed Bath & Beyond makes leadership changes UNION, N.J. — Bed Bath & Beyond Inc. has named Sue Gove, an independent director on the company’s board and chair of its strategy committee, the company’s interim chief executive officer. She replaces Mark Tritton, who has left his role as president, chief executive officer and board member, the company said Wednesday. The move came […] MMR June 29, 2022June 29, 2022 3 min read ExecutivesBed Bath & BeyondAssociatesStrategyMerchandisingOperations & Supply ChainCOVID19ReturnsOmnichannelTechnology & InnovationPredictions and ForecastsHealth & WellnessMarketing: SocialBrick and MortarDivestituresPartnershipsResults & InvestmentDept. HBC 0 Saving Bookmark this article Bookmarked
Corporate Strategy Bed Bath & Beyond CEO Exits as Q1 Sales Drop 25% Challenges continue for home retailer Bed Bath & Beyond. CEO and board member Mark Tritton is leaving, a move that coincided with the release of quarterly earnings showing a 25% decline in sales, from $1.95 billion in Q1 2021 to $1.46 billion in Q2 2022, which ended May 28, 2022. Sue Gove, an Independent Director […] Retail TouchPoints June 29, 2022June 29, 2022 2 min read ExecutivesBed Bath & BeyondOperations & Supply ChainResults & InvestmentChewyTargetMerchandisingOmnichannelStrategyAssociatesConsumersDept. HBCEconomyHealth & WellnessPredictions and ForecastsSustainability 0 Saving Bookmark this article Bookmarked
Technology & Innovation Walmart To Acquire AR Optical Tech Company Memomi Walmart and Memomi, an augmented reality (AR) optical tech company, today announced they have entered into an agreement for Walmart to acquire Memomi. This reinforces Walmart’s commitment to frictionless and omnichannel optical care. Walmart News June 29, 2022June 29, 2022 2 min read WalmartTechnology & InnovationHealth & WellnessAcquisitionShoppersOmnichannelAssociatesMarketing: SocialMetaverseMarketing: In StoreTech: AR and VRBrick and MortarMeta (Facebook)TwitterExecutivesSustainabilityPhilanthropyAI / MLBig DataData & InsightsStrategyMarketing: Direct & PersonalizationTech: AI 0 Saving Bookmark this article Bookmarked 5
Channel: Mass Walmart To Acquire AR Optical Tech Company Memomi BENTONVILLE, Ark.–(BUSINESS WIRE)–Walmart and Memomi, an augmented reality (AR) optical tech company, today announced they have entered into an agreement for Walmart to acquire Memomi. This reinforces Walmart’s commitment to frictionless and omnichannel optical care. Since 2019, Memomi has enabled digital measurements for all Walmart and Sam’s Optical customers, across more than 2,800 Walmart Vision […] BusinessWire - Retail June 29, 2022June 29, 2022 < 1 min read WalmartTechnology & InnovationAcquisitionOmnichannelTech: AR and VRMetaverse 0 Saving Bookmark this article Bookmarked
Holiday & Events 2022 holiday shopping: 3 ways retailers can brace for impact As a recession looms, retailers face a cloud of uncertainty this holiday shopping season. They’re preparing by focusing on supply chains, customer loyalty, and omnichannel strategies. Future of Commerce June 29, 2022June 29, 2022 < 1 min read Holiday & EventsOmnichannelTechnology & InnovationShoppersMarketing: Loyalty & SubscriptionEconomy 0 Saving Bookmark this article Bookmarked
Media & Marketing Gen Z Forcing Food Marketers to Shift Spending Consumers are dynamic not static. In 2022 there is no doubt that food marketers that want to reach their primary and secondary target customers are forced to shift how and where they spend their marketing dollars in order to garner the best results according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice […] Grocerant Guru June 29, 2022June 29, 2022 4 min read ConsumersData & InsightsMarketing: SocialGoogleBig DataShoppersDept. GroceryIndustry Conferences and EventsTechnology & InnovationESG and CSRNFTMeta (Facebook)Marketing: In StoreCryptoMarketing: ShopperTikTokAmazonTargetPricing & PromotionsWalmartOmnichannelMarketing: UGCMarketing: TradeAssociatesStore LocationMarketing: Direct & Personalizationsocial commerce 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain The Secret to Supply Chain Success? Headless Order Management As a retailer you could argue that success is ultimately defined by your ability to get desired goods into your customers’ hands in a timely fashion. But how can you satisfy your customers in the face of supply chain disruption? How can you ensure that you’re managing your inventory efficiently and cost effectively? According to […] Meyar Sheik June 28, 2022June 28, 2022 2 min read Operations & Supply ChainShoppersData & InsightsProcter & GambleCOVID19ConsumersBOPISEconomyConsultingBig DataExecutivesAssociatesOmnichannelThick DataMarketing: Direct & PersonalizationMarketing: In StoreMarketing: TradePartnershipsPricing & PromotionsTechnology & InnovationDept. Apparel 0 Saving Bookmark this article Bookmarked
Data & Insights Benefits of E-Commerce Integration for Understaffed, Independent Retailers The retail industry isn’t immune to the side effects brought on by the Great Resignation. According to recent data from the U.S. Bureau of Labor Statistics, there were a total of 155,000 job openings in retail as of March 2022. While big-box retailers such as Walmart and Target can incentivize retail associates to fulfill job openings […] John Thielens June 28, 2022June 28, 2022 2 min read AssociatesOperations & Supply ChainShoppersData & InsightsBig DataProcter & GambleTechnology & InnovationOmnichannelBrick and MortarMarketing: In StoreBOPISPartnershipsMarketing: Direct & PersonalizationCustomer ExperienceCustomer ExperienceTargetSustainabilityPredictions and ForecastsConsumersWalmart 0 Saving Bookmark this article Bookmarked
Channel: Delivery Walmart Canada Teams With Instacart To Launch Online C-Store Walmart Canada has launched a new online convenience store, Walmart Now, designed to deliver orders to customers in 30 minutes. The service, powered by Instacart, currently is available in the Toronto metro area. According to the announcement, “Walmart Now service provides customers with the opportunity to shop from Walmart’s wide assortment of fresh groceries, pantry […] MorningNewsBeat June 28, 2022June 28, 2022 2 min read InstacartDeliveryWalmartInternational - North AmericaDept. PetFood DeliveryShoppersPartnershipsBrick and MortarGrubhubRestaurantsDoorDashCompetitionOmnichannelMerchandisingDept. NonfoodDept. FreshUbereats 0 Saving Bookmark this article Bookmarked
Shopper & Customer H-E-B tops dunnhumby online grocery ranking CHICAGO – H-E-B narrowly edged out Amazon and Amazon Fresh to qualify as the nation’s top-ranked eCommerce grocery retailer, according to the inaugural dunnhumby eCommerce Retailer Preference Index (RPI). In a comprehensive, nationwide study that examines the emerging $100 billion U.S. eCommerce grocery market, H-E-B narrowly edged out second-placed Amazon and third-placed Amazon Fresh in […] MMR June 28, 2022June 28, 2022 4 min read ShoppersHEBMarketing: Retail MediaBig DataInsight ProvidersdunnhumbyAmazonBrick and MortarDept. FreshOmnichannelConsumersCOVID19WalmartThick DataMarketing: SocialKellogg'sDeliveryInstacartBOPISKrogerMarketing: In StoreMarketing: Loyalty & SubscriptionPredictions and ForecastsPricing & PromotionsProcter & GambleTrends: RetailEconomyAldi 0 Saving Bookmark this article Bookmarked
Data & Insights U.S. Online Grocery Shoppers Spend More but Struggle More Financially, According To dunnhumby’s New Consumer Data Tracker CHICAGO–(BUSINESS WIRE)–U.S. online grocery shoppers spend more, are less loyal and struggle more financially, according to the dunnhumby Consumer Trends Tracker released today. Omnichannel shoppers spend 1.5x more on groceries than in-store only shoppers but spread their dollars between up to 2x as many different retailers. In addition, households that shop online are 6% more […] BusinessWire - Supermarket June 28, 2022June 30, 2022 < 1 min read Big DataShoppersConsumersData & InsightsResults & InvestmentMarketing: Retail MediaInsight ProvidersdunnhumbyOmnichannelTrends: ConsumerMarketing: In Store 0 Saving Bookmark this article Bookmarked
Corporate Strategy Madison Reed Names New Marketing and Digital Chiefs Hair color retailer Madison Reed is strengthening its C-suite with two new appointments. Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. Madison Reed, which announced $33 million in new funding in April 2022, began as an online-only DTC company […] Retail TouchPoints June 28, 2022June 28, 2022 2 min read ExecutivesOmnichannelConsultingConsumersCustomer ExperienceDept. HBCTechnology & InnovationKellogg'sOperations & Supply ChainTargetBrick and MortarAmazon 0 Saving Bookmark this article Bookmarked
Corporate Strategy Wish.com CEO Vijay Talwar on the Company’s Turnaround Strategy In episode 355 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Vijay Talwar, CEO of Wish.com, one of the world’s largest online marketplaces. Talwar discusses his professional background in retail (1:02), what excited him about joining Wish as chief executive (3:10), and his turnaround strategy to revitalize the business (5:12). He shares how Wish is […] Joe Keenan June 28, 2022June 28, 2022 < 1 min read ExecutivesStrategyShoppersConsumersInternationalOmnichannelTargetDept. ApparelEconomyMarketing: SocialPodcastsResults & InvestmentConsultingAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Hugo Boss enlists Nedap for global RFID roll-out Hugo Boss has selected Nedap’s iD Cloud platform for its retail business. The aim of this tie up is to create supply chain visibility, improve merchandise availability and to deliver excellent shopping experiences. Nedap’s inventory management platform Hugo Boss with end-to-end, real-time inventory visibility and optimal merchandise availability using RFID technology. As part of the […] Retail Technology Innovation Hub June 28, 2022June 28, 2022 < 1 min read Technology & InnovationOperations & Supply ChainPartnershipsBrick and MortarOmnichannelDept. ApparelData & InsightsBOPISBig Data 0 Saving Bookmark this article Bookmarked
Technology & Innovation Every Store Will Have a Brain The global pandemic sparked an evolution in the retail landscape that doesn’t show signs of stopping. Namely, there have been two obvious shifts among consumers: increased omnichannel shopping habits and decreased brand loyalty. Customers aren’t hesitating to find another retailer that gives them the shopping experience they desire, whether in-store or online. To keep up […] Josh Baylin June 27, 2022June 27, 2022 3 min read Technology & InnovationData & InsightsBig DataOperations & Supply ChainShoppersConsumersAssociatesInternationalAcquisitionWeatherSustainabilityBrick and MortarProcter & GamblePredictions and ForecastsTech: RoboticsOmnichannelStore LocationThick DataDept. GroceryCOVID19Dept. NonfoodMarketing: Loyalty & SubscriptionAI / MLTrends: RetailConsultingTech: AIMarketing: In StoreMerchandisingStrategyPartnerships 0 Saving Bookmark this article Bookmarked
Retail Operations Why your omnichannel strategy needs to include a meaningful digital in-store experience Leverage devices to delight customers and up-level your staff. RetailDive June 27, 2022June 27, 2022 < 1 min read OmnichannelStrategyMarketing: In StoreAssociates 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers What Makes Italic’s Marketplace Shine? It seems like any retailer can open a marketplace today…and many are. As the space becomes more crowded, these platforms need to work harder to stand out. That’s why Italic is leaning into a very specific value proposition: A vertically integrated model that gives consumers access to luxury-grade products at a fraction of the price. […] 0 Author Missing June 26, 2022June 26, 2022 < 1 min read ConsumersShoppersOmnichannelCustomer ExperienceCustomer ExperienceAcquisitionOperations & Supply ChainExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation Your Shopping Experience Is Changing — These Award Winners Are Making It Happen The past two years have been a game changer for commerce. During that time, global same-site sales rose 44% for B2C businesses and 95% for B2B brands. The momentum continues: according to new Salesforce commerce research, 69% of surveyed leaders are investing in new digital channels. As supply chain issues and operating costs rise across […] Salesforce June 24, 2022June 24, 2022 6 min read Technology & InnovationShoppersPartnershipsConsultingCustomer ExperienceCustomer ExperienceDeliveryPredictions and ForecastsDept. NonfoodOperations & Supply ChainAgenciesPricing & PromotionsMarketing: Direct & PersonalizationGoogleProcter & GambleTech: AR and VRConsumersMetaverseOmnichannelStreamingResults & InvestmentBOPISDept. GroceryMarketing: In StoreMarketing: Digital MediaESG and CSRTrends: Tech 0 Saving Bookmark this article Bookmarked
Retail Operations [ EVENT ] Omnichannel Retail 2022 Register for our next event – Omnichannel Retail 2022 – next Tuesday. The competitive advantage a solid omnichannel strategy gives retail organisations has never been as… View Article The Retail Bulletin June 24, 2022June 24, 2022 < 1 min read OmnichannelStrategyMarketing: In Store 0 Saving Bookmark this article Bookmarked
Technology & Innovation Retail’s Perfect Complement: AI and the Real-Life Store Associate Retail has certainly evolved over the past two years. Today, we’re living in an omnichannel retail universe that must be catered to carefully by retailers. Store associates can’t be expected to carry the entire load and overwhelming task of the end-to-end sales process anymore, but we also can’t entirely lean on artificial intelligence (AI) to […] Oscar Sachs June 23, 2022June 23, 2022 3 min read Technology & InnovationShoppersAssociatesProcter & GambleOmnichannelCOVID19Marketing: In StoreData & InsightsStore LocationMarketing: Direct & PersonalizationBig DataBrick and MortarExecutivesPredictions and ForecastsSustainabilityTargetTech: AIAI / ML 0 Saving Bookmark this article Bookmarked
Data & Insights IRI enhances omnichannel view of consumer purchases CHICAGO — IRI has launched the IRI OmniConsumer Receipt Panel, a new panel that will source receipt data from 120,000 active households on where they shop. “The IRI OmniConsumer Receipt Panel offers an unparalleled view of consumer purchase behavior, allowing clients to gain key insights into how consumers are shopping across channels,” said Jeremy Allen, […] MMR June 23, 2022June 23, 2022 < 1 min read Big DataConsumersOmnichannelInsight ProvidersData & InsightsPricing & PromotionsProcter & GambleShoppersSustainabilityBrick and MortarTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Channel: Restaurants CPG: NonFood Channel: Restaurants Department & Category Department: Consumer Durables Department: HBC ESG Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Trends & External Forces How the KFC Crocs shoe became the hottest item at Fashion Week The KFC x Crocs Clogs sold out quickly after New York Fashion Week influencer event, winning KFC an award in the ‘Events: New Product or Service Launch’ category of Ragan’s 2021 Media Relations Awards. After grabbing attention with its Extra Crispy Sunscreen, fried chicken-scented scratch ‘n’ sniff Valentine’s Day cards, and an 11 Herbs & […] Written by PR Daily July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Data & Insights Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Associates & Employees Holiday & Events The 2022 Back to School Survey: 1,400 Moms Talk BTS Shopping What do you get when you combine one of the largest shopping events of the year with historic levels of inflation, stock shortages, and labor issues? We’ll tell you exactly what you get… You get the 2022–23 Back to School (BTS) shopping season. As noted in Field Agent’s Back to School Success Kit: How Brands […] Written by Field Agent July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer Trends & External Forces Consumers rank planetary health over population health Issues related to transparency and building consumer trust have led Innova Market Insights’ trend reports for several years. Now those trends are zeroing in on sustainability with a shift in key consumer concerns about the environment. Written by Food Business News July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Corporate Finance Department: HBC Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance ESG Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Operations & Supply Chain Kohl’s Ends Sales Talks With FRG, Citing Uncertain Retail and Financial Environment Kohl’s is off the sales block following the end of talks with Franchise Group (FRG), which has been the highest bidder for the company since the retailer began seeking a buyer in January 2022. When exclusive acquisition negotiations began in early June, FRG proposed $60 per share for Kohl’s, a valuation of $8 billion, eventually […] Written by Retail TouchPoints July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Associates & Employees Department: Foodservice Underground Donut Tour Launches in Dublin Today, the Underground Donut Tour, the World's Best Donut Tour, is launching their first tour within the European Union, specifically, in Dublin, Ireland. The Underground Donut Tour has been running for 7 years across the US and the UK, including Chicago, Philadelphia, New York City, Portland, Seattle, Boston, Nashville, New Orleans, London and now adding Dublin to our roster. Hosting thousands of guests from around the world and showcasing the best doughnuts each city has to offer. Written by PR Newswire July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked