Marketing: Voice

Articles on Voice commerce (Siri, Google assistant, Alexa, etc.)

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  1. Media & Marketing

Roku debuts new Streaming Stick 4K bundles, software update with voice and mobile features

Weeks after Amazon introduced an updated Fire TV lineup that included, for the first time, its own TVs, Roku today is announcing its own competitive products in a race to capture consumers’ attention before the holiday shopping season. Its updates include a new Roku Streaming Stick 4K and Roku Streaming Stick 4K+ — the latter […]
4 min read
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  1. Shopper & Customer

The Future of Shopping – Insights From Taylor Ryan

Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Taylor Ryan, CEO of Klint Marketing. How has consumer shopping behavior evolved over the past 5 years? […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon partners with AXS to install Amazon One palm readers at entertainment venues

Amazon’s biometric scanner for retail, the Amazon One palm reader, is expanding beyond the e-commerce giant’s own stores. The company announced today it has acquired its initial third-party customer with ticketing company AXS, which will implement the Amazon One system at Denver, Colorado’s Red Rocks Amphitheatre as an option for contactless entry for event-goers. This […]
3 min read
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  1. Shopper & Customer

The Digital Imperative in Insurance Calls for Customer Centricity

It’s an open secret that there is unmet customer demand in insurance. Only 27% of customers feel the financial services industry is fully customer-centric. Investors and innovators know there are opportunities to do things better. More than $19 billion was invested in insurtech (insurance technology) startups — new, digital-first insurance companies — between 2016 and […]
5 min read
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  1. Media & Marketing

Introducing the All-New Fire TV Family—Including the First Ever Amazon-Built TVs

Fire TV Omni Series Smart TVs with 4K Ultra HD features hands-free voice control—ask Alexa to tune to the ballgame, play newly released movies, find your favorite TV shows, and more Fire TV 4-Series brings brilliant 4K Ultra HD picture quality at affordable prices Fire TV Stick 4K Max is 40% more
< 1 min read
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  1. Media & Marketing

Introducing the All-New Fire TV Family – Including the First Ever Amazon-Built TVs

Fire TV Omni Series Smart TVs with 4K Ultra HD features hands-free voice control—use Alexa to tune to the ballgame, play newly released movies, find your favourite TV shows, and more Fire TV 4-Series brings brilliant 4K Ultra HD picture quality at affordable prices Fire TV Stick 4K Max is 40% more
< 1 min read
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  1. Media & Marketing

Amazon and Best Buy Announce New Fire TV Smart TVs from Pioneer and Toshiba

Pioneer is back with 4K UHD smart TVs with Fire TV built-in with stunning picture clarity Toshiba to deliver upcoming series of far-field smart TVs with Fire TV with Alexa hands-free voice TORONTO—Sept. 9, 2021—(NASDAQ: AMZN)—Best Buy (NYSE: BBY) and Amazon today announced a new smart TV with Fire
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon et Best Buy annoncent la sortie de nouvelles télévisions intelligentes Fire TV fabriquées par Pioneer et Toshiba

Pioneer est de retour avec des télévisions 4K Ultra HD avec Fire TV intégrée à la qualité d’image exceptionnelle Toshiba lancera une nouvelle série de télévisions intelligentes avec Fire TV et avec la reconnaissance vocale mains libres longue portée pour Alexa TORONTO — Le 9 septembre 2021 — Best
< 1 min read
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  1. Channel: Ecommerce & Digital

Voici la nouvelle gamme d’appareils Fire TV, dont les toutes premières télévisions intelligentes fabriquées par Amazon

Les télévisions intelligentes de la Fire TV Série Omni avec écran 4K Ultra HD sont dotées du contrôle vocal mains libres – demandez à Alexa d’afficher la partie de baseball en cours, de faire jouer des films récents, de trouver des émissions de télévision et bien plus.
< 1 min read
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  1. Channel: Mass

Walmart and Meredith Corporation Partner To Help Families Answer the Universal Question: ‘What’s for Dinner?’

BENTONVILLE, Ark., Sept. 8, 2021 — Walmart Inc. (NYSE: WMT), the No. 1 U.S. retailer and world’s largest grocer, today announced a cross-platform partnership with Meredith Corporation (NYSE: MDP), the leading multi-platform media company reaching nearly 95% of women in the U.S., to help millions of busy families plan and prepare meals faster and more […]
4 min read
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  1. Media & Marketing

4 Common Concerns about Chatbots and Why They’re Not Rooted in Truth

Whenever a new technology emerges, it’s generally greeted with a healthy mix of excitement and skepticism. This was true when chatbots were first invented, and then again with every iteration since. It makes sense to both welcome and challenge technology, since organizations and consumers should only adopt solutions that help them improve and succeed. But […]
4 min read
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  1. Media & Marketing

Voice commerce space set for major growth but retail challenges remain

E-commerce transaction values via voice assistants will reach $19.4 billion by 2023, rising from $4.6 billion in 2021, according to Juniper Research. It predicts that the availability of voice assistant devices with screens will be imperative to increasing the monetisation of voice assistant commerce services, by improving the efficiency of the checkout process. It also […]
2 min read
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  1. Channel: Ecommerce & Digital

« Alexa, qu’est-ce que je peux demander à Bianca Andreescu? »

Toronto (Business Wire) – NASDAQ (AMZN) 27 juillet 2021 – Amazon Canada a annoncé Aujourd’hui une collaboration avec la championne canadienne de tennis Bianca Andreescu pour célébrer l’été. Que vous soyez pro du tennis ou néophyte, Alexa a quelque chose qui peut vous intéresser.
< 1 min read
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  1. Media & Marketing

Askneo Turns SMS Messages into Personalized Outreach with Chatbot

Askneo has launched a conversational chatbot for the Neo SMS platform that aims to use texting to turn mass customer outreach into personalized interactions at scale. The solution offers a no-code interface to help retail brands personalize sales and marketing with more human messages. With the addition of the SMS Bot, Neo aims to help […]
< 1 min read
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  1. Media & Marketing

FinTech unicorn Klarna snaps up social shopping venture HERO

Buy now pay later big hitter Klarna has acquired social shopping platform HERO. Terms of the deal were not disclosed. In a press release, Klarna says it will “introduce HERO to its 250,000 retail partners, allowing their in-store teams to become content creators instantly, offering reviews, real-time advice and richer, more engaging and informative content […]
3 min read
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  1. Technology & Innovation

Tony Hoggett quits Tesco for Amazon physical stores role

Tony Hoggett is stepping down from the role of Tesco Chief Strategy and Innovation Officer to head up Amazon’s international stores arm. He will move to Amazon’s HQ in Seattle, Washington and become Senior VP of Physical Stores in January 2022, according to a report by Retail Week. In a note to staff today, Tesco […]
3 min read
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  1. Technology & Innovation

Zara rolls out Store Mode tech across UK stores

Fashion retailer Zara has launched its Store Mode technology across all UK stores, connecting its physical locations with its website and app. Originally tested in nine London locations, this lets customers check into any UK store online and view the products and sizes that are available in that specific store. One-piece wonder. From the new […]
2 min read
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  1. Technology & Innovation

Startup interview: Rosie Bailey, Founder and CEO, Nibble

RTIH gets the lowdown on UK-based e-commerce technology startup Nibble. RTIH: Tell us about Nibble RB: Nibble is an AI powered negotiation e-commerce chatbot creating a fun, personalised and engaging connection between consumers and retailers.  It empowers customers to confidently shop on their terms. For retailers it can be deployed to improve on-website conversion, increase AOV and mitigate […]
5 min read
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  1. Technology & Innovation

New AI Tools Help Level the Playing Field for Retailers

By Jack M. Germain Jun 10, 2021 5:00 AM PT Artificial intelligence may well be the Holy Grail solution for more effective shopping optimization for merchants. AI comes in many forms and different options. Clearly one size does not fit all marketing needs. One up-and-coming solution takes a more low-key approach to put AI to […]
5 min read
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  1. Media & Marketing

Walmart Debuts Onn Private Brand Streaming Devices

Walmart has quietly introduced two new private brand media streaming devices in the Onn brand. They will sell for $25 and $30. The $30 onn. Android TV UHD Streaming Device model is listed as an Ultra HD device with full support for 4K, while the onn. FHD Streaming Stick is a smaller, plug-in stick that […]
3 min read
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  1. Channel: Ecommerce & Digital

Faced With 75,000 Arbitration Claims, Amazon Changes Terms Of Service

Fox Business reports that Amazon has quietly changed its terms of service to allow customers to file lawsuits against it, as opposed to being required to go to arbitration. The reason for doing so was considerably less quiet:  “Plaintiffs’ lawyers flooded Amazon with more than 75,000 individual arbitration demands on behalf of Echo users. That […]
< 1 min read
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  1. Channel: Ecommerce & Digital

How to Improve the Retail Experience With Digital Voice

In 2020, the e-commerce industry saw a boom in popularity, with online spending accounting for 21.3 percent of total retail sales. With research suggesting that online purchases will make up half the growth in the global retail sector by 2025, retail marketers will need to get creative in how they attract, engage and retain customers. […]
< 1 min read
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  1. Shopper & Customer

Amazon a Burgeoning Food Marketing Mega Star

Millennials and Gen Z food shoppers are more like their parents than they want to admit.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solution® stated “both Gen Z and Millennial food shoppers prefer the visceral and tactile experience of shopping for fresh foods over online grocery shopping.” Johnson continued, “that said, […]
3 min read
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  1. Technology & Innovation

Staying Competitive in E-Commerce With AI

New data from the 2021 Adobe Digital Economy Index makes it clear: online spending is surging and shows no signs of stopping. In fact, Adobe expects that by 2022, e-commerce will become a $1 trillion market. To stay competitive and efficient in this increasingly critical space — and to enable a more robust customer experience (CX) — many retailers have rightfully added chatbots and […]
2 min read
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  1. Channel: Ecommerce & Digital

6 eCommerce Advantages and Disadvantages to Consider in 2021

The roaring success of Amazon and other eCommerce businesses, coupled with rising internet access globally, has been an inspiration to many online entrepreneurs. The increasing shift to online shopping has attracted much attention and changed the business landscape as we know it. New online stores are opening daily, and most offline businesses have an eCommerce […]
8 min read
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  20. Channel: Department Stores
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  25. Channel: Ecommerce & Digital
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  29. Channel: MealKit
  30. CPG: Beverage
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  32. Department: Beverage
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  34. Department: Consumer Durables

Jason & Scot Show Episode 261 – Benedict Evans

A weekly podcast with the latest e-commerce news and events. In episode 261 is an interview with Benedict Evans, a well-known VC with deep familiarity with the commerce industry. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ????? Benedict Evans (@BenedictEvans) has been a […]
38 min read
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  1. Channel: Ecommerce & Digital

2020 Letter to Shareholders

To our shareowners: In Amazon’s 1997 letter to shareholders, our first, I talked about our hope to create an “enduring franchise,” one that would reinvent what it means to serve customers by unlocking the internet’s power. I noted that Amazon had grown from having 158 employees to 614, and that we had surpassed 1.5 million […]
20 min read
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  1. Channel: Grocery

Kroger’s Seamless Shoppers Have CEO Bullish on Digital Growth

Digital efforts pay off as grocer retains consumers within its ecosystem As consumer behavior shifts with each COVID wave, The Kroger Co. is seeing its digital efforts pay off as the grocer retains shoppers within its ecosystem. Rodney McMullen, chairman and CEO of Kroger, expressed excitement for the future of grocery e-commerce at the Groceryshop trade show in […]
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  1. WitsNotes

QuickWit Weekly (9/20): WitsNotes Vol. 3 & Last Week’s Top Retail News

Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]
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