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  1. Data & Insights
With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumer’s attention and lead them where we want them to go. More and […]
  1. Technology & Innovation
We’re joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF “Big Show” talk. We discuss how physical retail must dramatically evolve in an ever more digital world, the “Bonfire Effect,” his […]
  1. Technology & Innovation
Pricer and Focal Systems have annnounced a partnership focused on accelerating the digitisation and optimisation of physical retail stores.   This brings together Pricer’s dynamic pricing and shelf-edge communication expertise with 2024 RTIH Innovation Awards winner Focal Systems’ computer vision and product availability solutions. By integrating Focal Systems’ AI powered shelf vision cameras with Pricer’s […]
  1. Media & Marketing
As TikTok returns to the Google and Apple app stores, the social media platform’s shopping segment has introduced a new “Most Loved” badge aimed at giving consumers additional confidence in their TikTok Shop purchases. Business as Usual at TikTok Despite Continued Uncertainty TikTok and its users have been on a rollercoaster of uncertainty since January, […]
  1. Media & Marketing
Follow Prof G Markets: Apple Podcasts Spotify  Scott and Ed open the show by discussing Disney, Novo Nordisk and Uber’s earnings. Then they break down Spotify’s results and discuss Chappell Roan’s Grammy speech criticizing the music industry. Scott outlines how she could drive real impact in the industry, while Ed explains why he doesn’t think […]
  1. Shopper & Customer
There’s no shortage of competition today in the athleisure sector, and like its counterparts, 12-year-old Fabletics is always looking for an edge. The brand’s first distinguishing mark is its membership model, which sets it apart from Lululemon, Vuori, Alo Yoga and the like. But recently Fabletics has been finding another way to stand out — […]
  1. Technology & Innovation
Joining us for an insightful and fast-paced discussion of what’s new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF. We leverage their deep expertise to get their perspectives on a wide-range of the industry’s most important topics, including the potential […]
  1. Data & Insights
America’s tech giants could reportedly spend more than $320 billion on artificial intelligence (AI) this year. AI investments by the four biggest tech firms — Amazon, Google, Meta and Microsoft — jumped 63% last year, and will jump again for 2025, the Financial Times (FT) reported Friday (Feb. 7). However, the report added, investors are […]
  1. Technology & Innovation
ChatGPT vs. the competition. Source: SimilarWeb ChatGPT is booming. After months of stagnant usage in early 2024, the chatbot hit an inflection point and is now far outpacing its competition, according to new data from analytics firm Similarweb. OpenAI’s flagship bot hit 3.8 billion visits on desktop and mobile web in January 2025, more than […]
  1. Technology & Innovation
Joining us to discuss his brilliant new book Rethinking Work: Seismic Changes in the Where, When & Why, is author, speaker, and trusted advisor Rishad Tobaccowala. Rishad returns to the pod to share important themes in how work is changing in profound ways and what leaders need to do to respond to emerging and powerful new […]
  1. Technology & Innovation
AiAdvertising, Inc., an industry leader in AI-powered digital advertising solutions, announced the launch of the TADA, the next generation version of its Campaign Performance Platform (CPP), featuring a proprietary platform that speeds up workflows and provides a single console that unites audience targeting, creative production, media buying and performance. The newly released TADA platform includes […]
  1. Data & Insights
Chinese AI lab DeepSeek provoked the first Silicon Valley freak-out of 2025 after releasing open versions of AI models that compete with the best technology OpenAI, Meta, and Google have to offer. DeepSeek claims to have built its models highly efficiently and quickly (though some are skeptical of these claims), and is providing these models […]
  1. Media & Marketing
Google will rename the Gulf of Mexico and Alaska’s Denali mountain in Google Maps once a federal mapping database reflects changes ordered by the Trump Administration, the company announced Monday. Google is complying with an executive order issued last week by President Donald Trump that changed the names of several American landmarks. The executive order […]
  1. Technology & Innovation
We wrap up the second batch of Steve’s provocative annual retail predictions with a focus on (mostly) educated guesses for the department store sector, what’s next for Target, whether a new retail apocalypse is on the horizon, the outlook for deal making, and the impact of GLP-1 drugs like Ozempic. All this plus a few […]
  1. Channel: Ecommerce & Digital
Ebay, DoorDash, Instacart and Uber are among the companies that have signed on to participate in the research preview of OpenAI’s new AI agent interface, called Operator. OpenAI describes Operator as “an agent that can go to the web to perform tasks for you.” Similar to other “agentic” AI tools from companies like Google, Salesforce […]
  1. Media & Marketing
Indonesia’s antitrust agency KPPU fined Google 202.5 billion Rupiahs, equivalent to $12.6 million, on Wednesday for antitrust violation related to its payment system services for the Google Play Store. The KPPU ordered the search giant to cease the mandatory use of Google Play Billing in the Google Play Store. It also asked Google to let […]
  1. Media & Marketing
[[{“value”:” SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all […]
  1. Shopper & Customer
[[{“value”:” By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered […]
  1. Media & Marketing
[[“value”:” SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all […]
  1. Technology & Innovation
A Dozen Provocative Predictions for Retail’s Future, Plus 5 “Wild Card” Prognostications! In the first of two episodes, Steve lays out his first six predictions for retail in 2025. But first, we start with a look at the latest retail news from the past couple of weeks, including an early result on Holiday consumer spending, […]
  1. Technology & Innovation
Welcome to 2025! It’ll be the Year of AI Agents in martech, in word and deed. Here’s what I think that means… From the moment there was more than one software product in a company’s tech stack, there’s been jockeying to determine who was boss. If the tech stack were an orchestra, which product would […]
  1. Data & Insights
It’s hard to make sense of the real promise of AI amidst the hype and noise. In 2023, Google CEO Sundar Pichai famously compared AI to the creation of fire and invention of electricity on an episode of 60 Minutes. By 2024, the hype cycle around AI gave way to the trough of disillusionment, as […]
  1. Channel: Grocery
  In 2025, the foodservice landscape is rapidly evolving, creating significant challenges for restaurant operators contemplating price increases. While higher menu prices may offset rising labor, rent, and ingredient costs, they come with heightened risks in an era where consumer behavior has dramatically shifted. From the Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […]
  1. Technology & Innovation
In this special encore bonus episode, we update and revisit the story of Primark, the Dublin-based retail giant with 450 stores across 17 countries. We initially spoke to Primark’s US President, Kevin Tulip, in the spring of 2023, and we discussed the brand’s steady push into the American market and its ambitious plans for the […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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