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  1. Technology & Innovation

Google’s Gemini Marketing Trick

Google really didn’t have to exaggerate. When the company introduced Gemini this week — its stunning new AI model that beat OpenAI on multiple benchmarks and understands both text and images — it delivered a product that lived up to months of hype. Yet, as the company showed it to the world, it embellished. In […]
4 min read
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  1. Media & Marketing

Are your Customers Happy?

  Chances are if customers come into your restaurant they are happier than if they simply order on-line according to new insights and Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® agrees and wants to share these new insight from Merchant Centric. Remember this term; The Happy Customer Index, based on Merchant Centric’s […]
4 min read
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  1. Partnerships & Alt Profit

Former MasterClass Talent Executive and Emmy Award-Winning Producer Launch SonderCo To Reinvent Talent and Brand Partnerships

LOS ANGELES, CA — Entertainment and talent executives have launched SonderCo, a new agency dedicated to innovating and deepening the way brands partner with talent, intellectual property, and other brands to create mutual long-term business value. Building on his experience helping make MasterClass a global brand through talent partnerships, Sean Akaks, former Head of Business […]
3 min read
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  1. Shopper & Customer

The Chargebacks That Stole Christmas for Retail Merchants

The peak holiday season usually brings a welcome boost in sales and festive cheer for merchants. Known shopping events such as Black Friday, Cyber Monday, Thanksgiving, and Christmas pique consumer interest and lead to increased customer traffic. But while you might support year-end customer activities with festive purchase options, there’s a potential threat to all […]
4 min read
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  1. Technology & Innovation

The Panel Reacts: Google Introduces Gemini, Its Answer To OpenAI’s GPT-4

On Wednesday, Google finally introduced Gemini, its answer to OpenAI’s GPT-4. Gemini will power Google’s Bard chatbot and become available to software developers building generative AI applications. The model is multimodal — meaning it can read and analyze words, shapes, and sounds — and Google shared several impressive demos with reporters yesterday. In one example, […]
2 min read
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  1. Data & Insights

3 ways retailers can leverage generative AI to stay ahead of the competition

Some phrases become so common that they bring thinking to a grinding halt. A new one poses a special risk to retailers, because it may prevent them from seizing opportunities to keep up with competitors. The phrase in question? “The AI revolution.” To be clear, artificial intelligence (AI) is transforming retail. But retailers need to […]
4 min read
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  1. Shopper & Customer

Optimizing your shopper marketing strategy with consumer insights

The best marketing in the world won’t move the needle if potential customers shy away at the last moment. One way to avoid this is shopper marketing, a group of tried and true techniques designed to make the last mile of the purchase journey so effortless that potential customers become actual customers. In this blog […]
8 min read
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  1. Technology & Innovation

After OpenAI’s Chaos, Anthropic Has An Opportunity (And Its Own Untraditional Board)

Life got interesting for Anthropic two weeks ago when OpenAI nearly lit itself on fire. Anthropic had been operating comfortably in OpenAI’s shadow, collecting billions in investment from Amazon, Google, and others as it developed similar technology with an increased focus on safety. Then, as OpenAI’s chaos rolled on, companies that built entirely on GPT-4 […]
5 min read
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  1. Data & Insights

Amazon Launches New AI Chatbot For Business

Amazon Web Services said yesterday that it is introducing a new chatbot designed for business users. Its name:  “Q.” Wired reports that “it’s aimed at people who use AWS at work, including coders, IT administrators, and business analysts. In response to typed requests, it will help developers write code, answer questions about how to use […]
2 min read
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  1. Media & Marketing

Mobility Platform Media with Uber Advertising’s Megan Ramm

It’s women’s month on the CPGGGUYS. Every year in November we feature only female executives, startup founders and leaders from CPG brands and retail on the podcast. The CPG Guys, PVSB and Sri are joined in this episode by Megan Ramm, Head of CPG Partnerships of Uber advertising, a division of Uber Technologies. Follow Megan […]
2 min read
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  1. Shopper & Customer

Take-Out Restaurant Meals Were Projected Way UP for Thanksgiving Were Your Sales Up?

  Gen Z and Millennials had time off during the Thanksgiving break and they did not want to stay home and cook and or wash dishes all weekend.  That according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Once again, it’s all about convenience and cost savings.  In a new study by […]
3 min read
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  1. Media & Marketing

Retail Media is Omni-Funnel: How to Master It

When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media networks (RMNs). As marketers, we’re already sold on the performance advantages of RMNs: enormous sets of first-party consumer data, precise attribution and analysis, a future […]
4 min read
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  1. Media & Marketing

7 Techniques To Get Reviews And Testimonials For Your Business Fast

You know how a few decades ago, word-of-mouth marketing was everything for small businesses? It’s not that much different today, it’s just that word-of-mouth has been replaced by online testimonials and reviews. The value of positive reviews cannot be overstated; in fact, we’d go as far as to say that testimonials and reviews can make […]
3 min read
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  1. Partnerships & Alt Profit

Sam Altman Returns To OpenAI: How The Chaos Changes The AI Field

Sam Altman is back. Improbably and dramatically, the ex-OpenAI CEO returned as CEO late Tuesday. Altman’s counter-coup swept out three board members who sparked his firing and included an agreement to investigate what went down this past weekend. The new board — which now includes Larry Summers and Bret Taylor — will expand to up to […]
3 min read
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  1. Technology & Innovation

New Amazon Goal: Train 2 Million People In AI Skills

The Wall Street Journal reports that Amazon “is launching a program to train millions of workers in artificial-intelligence skills as the tech giant seeks to gain an edge in a pitched battle for talent with Microsoft, Google and other companies.” The free training program, “AI Ready,” focuses on generative AI,  is online, caters to both […]
2 min read
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  1. Data & Insights

A Shifting Tide for Retail Media Networks and First-Party Data Owners

Back in 2020, when Google announced it would deprecate cookies, a wave of uncertainty transcended on the digital media landscape. Media buyers wondered what impact the loss of cookies would have on their ability to reach high-value audiences, while media sellers mulled over the potential risks to their valuable revenue streams. All advertising verticals across […]
4 min read
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  1. Technology & Innovation

The Panel Reacts: OpenAI Fires CEO Sam Altman

OpenAI fired CEO Sam Altman today in one of the most astonishing removals of a tech leader in decades. The OpenAI board said Altman “was not consistently candid in his communications with the board, hindering its ability to exercise its responsibilities.”  It replaced him with CTO Mira Murati. This story is moving fast. OpenAI co-founder […]
3 min read
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  1. Shopper & Customer

Fast Friendly Service Counts at Convenience Stores

  The fast-food sector drive-thru has set a standard for service or perceive fast, friendly, convenient service that consumers like. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “elevating customer service in the minds-eye of the consumer that is equal too or better than the ‘drive-thru’ should be the goal of […]
4 min read
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  1. Data & Insights

Jason & Scot Show Episode 313 – Holiday 2023 Preview with Rob Garf of Salesforce

A weekly podcast with the latest e-commerce news and events. Episode 313 is a preview of the upcoming 2023 holiday retail season. Subscribe: Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook Episode 313 is preview of Holiday 2023 with Rob Garf, Vice President and General Manager, […]
30 min read
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  1. Media & Marketing

Google’s 36% Fee; Wait, Did “No Ads” Mean I Can’t Buy Ads?

Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. Apple’s Bite We already knew that Google shells out a heck of a lot for its default iOS search status – and now we know how much. Google pays Apple a 36% (!) cut of the total revenue it makes from searches conducted on […]
< 1 min read
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  1. Trends & External Forces

Interest Rates And Inflation Survey Results To Help Retailers Prep For Holiday Season

70% of retail merchants say the ‘double whammy’ of spiralling interest rates and inflation will hit peak trading in the run-up to the Holidays, according to a new Inventory Planner survey  55% of sellers are planning to buy less stock for festive shoppers because of the impact of inflation; with inflation increasing 3.7% in September 2023 from […]
3 min read
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  1. Shopper & Customer

More consumers plan to do holiday shopping online

CHICAGO – The number of consumers planning to do at least some of their holiday shopping online rose to 82% this year, according to a recent holiday purchase intentions consumer survey from Circana, formerly IRI and The NPD Group. While this is still below the 85% who planned on making holiday purchases online in 2021, […]
2 min read
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  1. Data & Insights

Google makes it easier to shop small businesses this holiday using AI, other new features

​[[“value”:” Dive Brief Merchants can identify themselves with a new small business attribute on Search and Google maps to make it easier for shoppers to narrow their searches. Published Nov. 6, 2023 An image of Google’s Product Studio scene generation feature. The platform offers prompt ideas, such as holiday-themed scenes. Courtesy of Google “]] 
< 1 min read
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  1. Channel: Restaurants

Hand Held Digital Food Marketing Technology is Essential for C-Stores and Restaurants

  Did you know that one in two people said they like to order directly from the restaurant, with 44% choosing to do so as it allows them to personalize their order better. According to the team at Foodservice Solutions® consumers are talking digital, ordering digital, and thinking digital. According to Steven Johnson Grocerant Guru® […]
7 min read
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  1. Media & Marketing

Prof G Markets: Third Quarter Review — with Aswath Damodaran

Scott shares his thoughts on WeWork’s bankruptcy, Saudi Arabia’s World Cup bid, and Disney’s full ownership of Hulu. Then Aswath Damodaran returns to the show to break down third quarter earnings season. They discuss Meta, Netflix and streaming, Instacart, the Ozempic effect, Birkenstock, Google, and Aswath’s new valuation for Tesla. Learn more about your ad […]
< 1 min read
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  1. Trends & External Forces
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  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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