Dept. HBC

  1. Technology & Innovation

Should Your Business Invest in Technology Now?

The big takeaway Your customers will respond to offerings that are genuinely useful and helpful to them, even in an economic downturn. The key is investing in innovation that adds value, rather than chasing what’s trendy. Need proof?  Beauty giant L’Oreal has invested more in research and development every year, even in tough times. That […]
5 min read
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  1. Trends & External Forces

CVS Health launches Community Equity Alliance

WOONSOCKET, R.I. —CVS Health announced a new initiative that will address barriers to care in underserved communities across the country. The CVS Health Community Equity Alliance is being established to expand the community health worker workforce, enhance connections between health care institutions and communities and address disparities in heart health and mental health outcomes. The Alliance […]
3 min read
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  1. Channel: Mass

Meijer Grocery format debuts with two new stores

GRAND RAPIDS, Mich. — Supercenter pioneer Meijer opened its first two Meijer Grocery stores in the Detroit metro area on Friday, introducing a more streamlined, food-focused shopping experience to customers in communities where there is no room for a full-sized Meijer store. “As a company, we’ve opened more than 500 supercenters, neighborhood markets and Meijer […]
3 min read
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  1. Channel: Restaurants

Chipotle seeks to hire 15,000 restaurant workers ahead of busy spring months

[[ Getty Images Chipotle Mexican Grill is seeking to hire 15,000 restaurant workers ahead of its busiest time of the year, which runs from March to May. In recent months, restaurants have found it easier to attract and retain workers, a reversal after the labor crunch that ensued after pandemic lockdowns. However, the sector has […]
< 1 min read
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  1. Department: HBC

Translating trends into innovation: How beauty brands in APAC can stay relevant

Today’s consumers want the beauty brands they use to source ingredients ethically, are transparent and authentic, appealing to the senses, and offer products with high efficacy. With this in mind, how can brands find the right balance of these trends while still delivering good value to their discerning consumers? In 2023, there will be a […]
< 1 min read
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  1. Shopper & Customer

How to Get Discovered by U.K. Retailers: Understanding British Consumers

Before you launch your brand in the United Kingdom, it’s important to know what’s going on in today’s U.K. retail market as it may differ from the markets your brand currently has a presence in. Whether the British market is familiar territory or completely new, here’s a deep dive into understanding the U.K.’s marketplace, retailers, […]
4 min read
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  1. Shopper & Customer

How to Start a Retail Business

Starting a business can be one of the most rewarding experiences of someone’s life, and the satisfaction that comes with owning a successful business can be life-changing. It isn’t all easy, but seeing your labor bear fruit can be worth the effort. Starting a retail business, in particular, is one of the most popular small […]
8 min read
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  1. Shopper & Customer

Sales of herbal immune supplements rise

ST. PETERSBURG, Fla. – During the final quarter of 2022, even as the U.S. grappled with a “tripledemic” of flu, RSV and COVID-19, unit sales of vitamins and health supplements declined over the prior year while average unit prices rose, according to shopper intelligence leader Catalina. A clear exception was Herbal Immune Supplements, unit sales of […]
2 min read
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  1. Shopper & Customer

To Experience the Future of Retail, You’ll Want to Go to the Store

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […]
4 min read
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  1. Channel: Drug

CVS Health announces senior appointments

CVS Health announced two executive appointments. David Joyner will rejoin the company as Executive Vice President and President of Pharmacy Services, while Amy Bricker has been named Executive Vice President and Chief Product Officer
2 min read
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  1. Department: HBC

New look and formulas for haircare brand Tresemmé

Tresemmé has revitalised its portfolio of haircare products for 2023 with the introduction of “improved” formulas, fresh pack designs and new pack sizes. Available in-store now, formulas containing Tresemmé’s ProStyle technology have rolled out across all variants, which the brand said contains an amino acid complex to help fortify and protect the internal microstructure of […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon Combines Prescriptions, Subscriptions In New Prime Service

Amazon has unveiled a new subscriptions service that it says will allow Prime members to “receive all of their eligible generic medications for just $5 a month and have them delivered free to their door. Medications that treat more than 80 common conditions, such as high blood pressure, anxiety, and acid reflux, are included in […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon Deepens Prescription Options with RxPass for Prime Members

Amazon has launched RxPass, a subscription for Prime members that offers select generic medications with free delivery for a flat fee of $5 per month. The service, which doesn’t require health insurance, currently covers medications for 80 common conditions, including high blood pressure, anxiety and acid reflux. RxPass was designed to save time for Amazon […]
2 min read
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  1. Shopper & Customer

NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

The NRF Big Show, held in NYC Jan. 15-17, did more than bring together 35,000 attendees and more than 1,000 exhibitors. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Here’s our take on just a few of the key […]
5 min read
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  1. Trends & External Forces

Dollar General Tests Healthcare Clinic Strategy

Business Insider reports that “Dollar General just started delivering urgent and preventative care to customers in mobile clinics at three of its stores outside of Nashville. “The retailer has partnered with mobile clinic company DocGo to provide care for minor conditions including cold, flu, skin rashes, and urinary tract infections. The clinics, which take insurance […]
< 1 min read
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  1. Channel: Dollar/Value

DG pilots mobile health clinics

GOODLETTSVILLE, Tenn. – Dollar General is introducing mobile health care services via a trial program with partner DocGo Inc. DocGo On-Demand clinics, hosted in vans in store parking lots, are staffed by clinicians who can perform tests, prescribe medications, provide urgent care and treat common ailments in adults and children. Dollar General said customers can […]
2 min read
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  1. Channel: Dollar/Value

Vasos extolled for accomplishments

GOODLETTSVILLE, Tenn. — Todd Vasos began an exciting new leadership chapter at Dollar General Corp. on November 1 as he transitioned from chief executive officer to senior advisor. The new role underscores the leadership, mentorship and perpetual evolution that has defined Vasos’ retail career for nearly four decades. MMR is proud to honor Vasos with […]
5 min read
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  1. Media & Marketing

12 Principles For Building Successful Brands

Based on events of 2022, here are twelve do’s and don’ts to keep in mind as you build your brand in 2023. Do’s 1. Do Know The Business In Which You Do Business Please be specific. For example, you are not in the restaurant business; you are not in the fast food business; you are […]
5 min read
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  1. Corporate Strategy

Momentum Commerce Bolsters Strategy Consulting Practice with Aisha Khan as VP, Strategy & Insights

Momentum Commerce today announced an expansion of its senior leadership team with the hire of Aisha Khan as VP of Strategy & Insights. Aisha will marshal Momentum Commerce’s Strategy Consulting practice, building upon existing work with firms like Raymond James and Boston Consulting Group, along with brands like Therabody. Enterprise Brands, Consumer-Focused Private Equity Firms […]
2 min read
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  1. Shopper & Customer

Top 5 E-Commerce Trends for 2023 — According to the Experts

Facing an economic downturn and reduced spending, 2022 was arguably one of the toughest year’s retail has ever faced. As the cost-of-living crisis continues, thoughts are now turning to what 2023 will have in store and how e-commerce merchants will respond to the challenges ahead. We spoke to a range of industry experts to get […]
4 min read
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  1. Trends & External Forces

Tuesday Eye-Opener:  The Non-Compete Clause As “Abusive Mechanism”

by Kevin Coupe I’ve been interested to read a couple of pieces lately regarding an issue about which I reported less than two weeks ago – a move by the Federal Trade Commission (FTC) to ban non-compete agreements between companies and individuals. The key arguments against non-competes are two – one is that they depress […]
3 min read
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  1. Channel: Ecommerce & Digital

Best Buy cuts rewards program, prices are still on the rise and more

More companies are cutting back on rewards programs Whether you rely on stars for your Starbucks fix or you counted on Best Buy’s rewards programs for your gadget, you might have been noticing that many programs designed to reward consumers are feeling less, well, rewarding. According to CNN, more and more businesses are cutting back […]
2 min read
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  1. Trends & External Forces

Kroger Health takes MMR’s top honor

CINCINNATI — While Kroger Co. is best known as the nation’s grocer, the company is also a potent force in health care, with 2,255 pharmacies and 226 clinics across the U.S. The drive is under way to maximize synergies between the two sides of the business, positioning “food as medicine” as a means to keep […]
6 min read
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  1. Shopper & Customer
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Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023

In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  2. Department: Consumer Durables
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  11. Stores & Formats

Retail Traffic Trends #112: Consumer Habits 2023

While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]
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