Department & Category Your Views: Pinot Noirs & Chocolate Milkshakes Last week I referenced a Ted talk by restaurateur Will Guidara, in which he described a customer service epiphany that changed his approach to business and inspired what he calls “unreasonable hospitality.” Which led MNB reader Kiran Smith to write: Thank you so much for sharing this! It was a great reminder that we all […] MorningNewsBeat December 11, 2023December 11, 2023 7 min read Dept. GroceryRestaurantsConsumersStore LocationDept. NonfoodDept. BeverageWalmartShoppersDept. Adult BevTechnology & InnovationAmazonPredictions and ForecastsHoliday & EventsAssociatesDept. FreshStrategySustainabilityMondelezMarketing: Social MediaMarketing: Loyalty & SubscriptionExecutivesHealth & WellnessStreamingBrick and MortarDept. ApparelCoca ColaGovernment 0 Saving Bookmark this article Bookmarked
Data & Insights Top 10 2023 DSI Content Picks for Digital Leaders DSI The Digital Shelf Institute (DSI) is committed to igniting your passion for what’s possible in the world of digital commerce. With our prolific podcast series, extensive research, and forward-thinking thought leadership from digital leaders, you’ll get the answers to your burning commerce questions. As we close out 2023, here are the DSI’s top 10 content […] Digital Shelf Institute December 11, 2023December 11, 2023 9 min read Technology & InnovationAIMerchandisingMarketing: Retail MediaMarketing: Social MediaPodcastsOmnichannelStrategyConsumersData & InsightsAmazonShoppersCompetitionColgate-PalmoliveMarketing: UGCPredictions and ForecastsOperations & Supply ChainMarketing: In Store84.51KrogerExecutivesDept. FreshMarketing: ShopperPricing & PromotionsCOVID19PartnershipsDept. NonfoodMarketing: OOHAgenciesTrends: Retail 0 Saving Bookmark this article Bookmarked
Department: Food Grocerant Niche Holiday Meal Deals Check them Out Regular readers of this blog know that Winsight grocery magazine is being rolled into Supermarket News. Last week Russell Redman wrote another very good article for about grocery stores that are offering mix and match bundled grocerant niche Ready-2-Eat and Heat-N-Eat meal deals that save the consumer both time and money. According to Steven […] Grocerant Guru December 10, 2023December 10, 2023 5 min read Holiday & EventsDept. FreshDept. GroceryRegional GroceryData & InsightsDept. BeverageTargetAlbertsons / SafewayDept. Fresh PreparedDept. DairyBOPISDept. DeliHealth & WellnessDept. Natural / OrganicDept. BakeryDeliveryConsumersShoppersThe Fresh MarketBrick and MortarDept. FuelMarketing: Social MediaMarketing: Loyalty & SubscriptionDept. FrozenFood DeliveryInstacartDept. PerimeterDoorDashEconomyInternational - UKTwitterMerchandisingNestleOwned Brands (Private Label)Pricing & PromotionsStrategyDept. Adult BevUbereats 0 Saving Bookmark this article Bookmarked
Data & Insights Poetry. “Prose: words in their best order; poetry: the best words in the best order.” ―Samuel Taylor Coleridge “As it happens, I am still committed to the idea that the ability to think for one’s self depends upon one’s mastery of the language.” ―Joan Didion Poetry is a form of “accelerated thinking”. Poems combine depth of […] Rishad Tobaccowala December 10, 2023December 10, 2023 3 min read Data & InsightsLegal & CriminalGeneral BusinessUnileverPredictions and ForecastsTechnology & InnovationStrategyGovernmentDept. PetDept. OTCDept. HBCDept. DairyDept. BeverageBrick and MortarAmazon 0 Saving Bookmark this article Bookmarked
Shopper & Customer Dollar General Plans 800 New Stores, 1,500 Remodels in FY 2024 Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico), along with 1,500 store renovations and 85 store relocations. While this would be an ambitious growth plan for any retailer, it actually represents a “modest […] Retail TouchPoints December 10, 2023December 10, 2023 2 min read Dollar GeneralBrick and MortarPredictions and ForecastsOperations & Supply ChainExecutivesShoppersInternational - North AmericaMarketing: Social MediaStore LocationConsumersMeta (Facebook)Results & InvestmentEconomyStrategyDept. ApparelSustainability 0 Saving Bookmark this article Bookmarked
Data & Insights Check out this insightful article on running a hospital in 2023 If you are in charge of a hospital, you are probably already well aware that it is the kind of experience that can be very difficult to get right. There are so many challenges involved in running a hospital, and it’s likely that you will face a lot of them all together much of the […] Retail Technology Innovation Hub December 9, 2023December 9, 2023 2 min read Data & InsightsInternational - UKStrategyStore Location 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Restaurants Get Ready As Customers Are on Their Way It looks as if this is going to be one of the best holiday seasons for the restaurant sector, and that is simply good news according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Yes, consumers are choosing restaurants this holiday season, according to a new National Restaurant Association survey showing two-thirds (63 […] Grocerant Guru December 9, 2023December 9, 2023 3 min read RestaurantsConsumersDept. GroceryHoliday & EventsMarketing: Social MediaData & InsightsTechnology & InnovationPredictions and ForecastsMeta (Facebook)TwitterDeliveryESG and CSRShoppersThick DataDept. BeverageAssociatesStrategyTikTokExecutives 0 Saving Bookmark this article Bookmarked
Corporate Strategy FDA proposes four-part food waste reduction strategy [[“value”:” Public comments for the draft strategy opened on Dec. 5 and will remain open for 30 days. “]] 0 Author Missing December 8, 2023December 8, 2023 < 1 min read SustainabilityStrategyGovernmentDept. Grocery 0 Saving Bookmark this article Bookmarked
Technology & Innovation From vision to reality: how outsourced development drives results In an era where technology is the foundation of business growth, Vodworks emerges as a pivotal player in the realm of software and product engineering services. Specialising in consulting, outsourcing, and augmented team solutions, Vodworks is the strategic partner for businesses seeking to navigate and conquer their most complex technical challenges. This article explores how […] Retail Technology Innovation Hub December 8, 2023December 8, 2023 5 min read Technology & InnovationAIStrategyPredictions and ForecastsDeliveryOperations & Supply ChainPartnershipsResults & InvestmentTech: IoTSustainabilityMarketing: Loyalty & SubscriptionMarketing: In StoreDept. NonfoodData & InsightsConsultingPricing & Promotions 0 Saving Bookmark this article Bookmarked
Corporate Strategy Krispy Kreme growth strategy focused on QSR Plans include expanded international growth. Food Business News December 8, 2023December 8, 2023 < 1 min read StrategyRestaurantsInternational 0 Saving Bookmark this article Bookmarked
Shopper & Customer Report: Consumers turning to AI for holiday recipes and grocery lists [[“value”:”More than two out of every five shoppers said they’ll rely on the technology for holiday planning”]] Supermarket News December 8, 2023December 8, 2023 < 1 min read ConsumersTechnology & InnovationHoliday & EventsAIStrategyShoppers 0 Saving Bookmark this article Bookmarked
Corporate Strategy GameStop’s potential new strategy: Let Ryan Cohen buy other stocks with company cash Struggling retailer GameStop is giving its CEO and chair Ryan Cohen even more control, including the ability to use company cash to buy other stocks. In its quarterly report released Wednesday night, GameStop announced two changes to its corporate investment plan: company cash can now be used to buy equities instead of just short-term debt, […] CNBC December 8, 2023December 8, 2023 2 min read ExecutivesResults & InvestmentStrategyData & InsightsDept. FuelEconomyBankruptcyBed Bath & BeyondChewyBrick and Mortar 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Former MasterClass Talent Executive and Emmy Award-Winning Producer Launch SonderCo To Reinvent Talent and Brand Partnerships LOS ANGELES, CA — Entertainment and talent executives have launched SonderCo, a new agency dedicated to innovating and deepening the way brands partner with talent, intellectual property, and other brands to create mutual long-term business value. Building on his experience helping make MasterClass a global brand through talent partnerships, Sean Akaks, former Head of Business […] Bigtechnology December 8, 2023December 8, 2023 3 min read PartnershipsExecutivesMarketing: Social MediaDept. ApparelData & InsightsTargetDept. NonfoodEconomyHoliday & EventsGoogleOperations & Supply ChainStrategyUnilever 0 Saving Bookmark this article Bookmarked
Media & Marketing 5 Behaviors Innovative Leaders Display Want to inspire others to innovate? Here’s a short excerpt from my book coming in April, The Innovative Leader, on how to do it: People look to their leaders to learn what is acceptable and what is not. They also take cues from how executives spend their time. Your duty as an innovative leader is […] 0 Author Missing December 7, 2023December 7, 2023 2 min read Marketing: BrandStrategyPredictions and ForecastsTechnology & InnovationExecutivesData & Insights 0 Saving Bookmark this article Bookmarked
Shopper & Customer The 8 biggest party trends for 2024 Picture this: You’re invited to an event hosted by your male friends in their late twenties. It’s not a birthday party or engagement, or even New Years’. No – it’s a glitter-filled Eurovision party. Passing revelers dressed as ABBA and Conchita Wurst, you sip on non-alcoholic beer and cheers to good times. The winner’s announced, […] GWI (Global Web Index) December 7, 2023December 7, 2023 7 min read ConsumersTechnology & InnovationMarketing: Social MediaAIPredictions and ForecastsESG and CSRDept. Adult BevDept. BeverageHealth & WellnessStrategyMarketing: TradeHoliday & EventsCOVID19Data & InsightsMarketing: BroadcastDept. GroceryDept. BakerySustainabilityTargetDept. NonfoodDept. DairyDept. PetBig DataEconomyPartnershipsPricing & PromotionsDept. Toys & Games 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Unlocking Video Shopping’s Potential: 3 Essential Tips Video shopping has emerged as an interactive digital experience allowing shoppers to connect with knowledgeable experts in real time. However, brands seeking to capitalize on its potential are realizing that seamlessly executing video shopping poses intricate challenges. In my experience leading retail experience strategy for brands across 10 countries, I’ve seen firsthand the stumbling blocks […] Monica Majumdar December 7, 2023December 7, 2023 3 min read PartnershipsTechnology & InnovationShoppersStreamingMarketing: Digital MediaMarketing: Social MediaStrategysocial commerceData & InsightsMarketing: Loyalty & SubscriptionESG and CSRAssociates 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Adjusts Its Charging Policies Two stories this morning about how Amazin is changing the ways in which it charges business using its services – changes that are happening as the Federal Trade Commission (FTC) sues the company for violating antitrust laws. • From GeekWire: “Amazon says it will change the way it charges sellers who use its fulfillment services, […] MorningNewsBeat December 6, 2023December 6, 2023 2 min read AmazonGovernmentReturnsDept. ApparelCompetitionPackagingLegal & CriminalMarketing: TradeOperations & Supply ChainPredictions and ForecastsPricing & PromotionsResults & InvestmentStrategySustainability 0 Saving Bookmark this article Bookmarked
Trends & External Forces Live from Groceryshop with Coca-Cola’s Simon Miles Simon Miles, VP of Global Omnichannel Customer Platforms at the Coca-Cola Company joins the CPG Guys in conversation at the recent Groceryshop industry conference in Las Vegas Nevada. Follow Simon Miles on LinkedIn at: https://www.linkedin.com/in/simon-miles-727290/Follow Coca-Cola on LinkedIn at: https://www.linkedin.com/company/the-coca-cola-company/Follow Coca-Cola online at: https://www.coca-colacompany.com/ Simon answers these questions: Retail media is a fast changing landscape […] The CPG Guys December 6, 2023December 6, 2023 2 min read Coca ColaMarketing: Social MediaIndustry Conferences and EventsMarketing: Retail MediaOmnichannelData & InsightsPodcastsMeta (Facebook)StrategyShoppersMetaversePredictions and ForecastsConsumersTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Technology & Innovation Major trends in martech for 2024: the real changes underway in a 99% platitude-free report There was a meme circulating around social media last week of an agency marketer rambling in a “thought leadership” interview on TikTok. I have no idea if it was parody or real. Or more accurately, if it was intentional or accidental parody. It was a jumbled jubilee of buzzword bingo – personalization, data, brand, experience, […] chiefmartec December 5, 2023December 5, 2023 4 min read Technology & InnovationPredictions and ForecastsAIData & InsightsShoppersOperations & Supply ChainInsight ProvidersMarketing: Social MediaMarketing: Direct & PersonalizationCustomer ExperienceDept. NonfoodTikTokESG and CSRHoliday & EventsStrategySponsoredTrends: Tech 0 Saving Bookmark this article Bookmarked
Shopper & Customer What Kinds of Shopping Experiences Will Shape the Future of Stores? DSI “When we talk about omnichannel native, what we try to think about is a seamless path for the consumer. “ — Stewart Samuel, Director of Retail Futures, IGD The pandemic fundamentally changed how we shop, with many people becoming accustomed to online and omnichannel shopping. Rather than eradicate shoppers’ interest in physical stores, though, this […] Digital Shelf Institute December 5, 2023December 5, 2023 9 min read ConsumersShoppersOmnichannelBrick and MortarPredictions and ForecastsMerchandisingMarketing: In StoreMarketing: Retail MediaDept. GroceryStore LocationTechnology & InnovationAhold DelhaizeAIPodcastsFlagship StoresData & InsightsDept. Adult BevMarketing: Social MediaDept. BeverageData VisualizationMarketing: Direct & PersonalizationKraftHeinzResults & InvestmentStrategyCustomer ExperienceDeliverySustainabilityCOVID19TargetTech: CashierlessTrends: RetailBOPISOperations & Supply ChainTrends: Shopping 0 Saving Bookmark this article Bookmarked
Media & Marketing Experience Insiders: How JCPenney is Doubling Down on Store Services Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders, she shares how JCPenney is leveraging consumer insights to inform its in-store services, and how the company is using beauty and self-care services to drive […] Retail TouchPoints December 5, 2023December 5, 2023 < 1 min read Marketing: Social MediaStrategyStore LocationMarketing: Loyalty & SubscriptionMarketing: In StoreDept. HBCData & InsightsConsumersBig Data 0 Saving Bookmark this article Bookmarked
Technology & Innovation Your Views: Even A Blind Man Knows Got the following email regarding my conversation with ReposiTrak’s Randy Fields and Dr. Benjamin Miller, executive vice president of regulatory and scientific affairs of The Acheson Group (TAG): Thank you for presenting the discussion about the FDA’s new traceability requirements. People in our industry are simply not aware of the impending, major disruption in logistics […] MorningNewsBeat December 4, 2023December 4, 2023 8 min read AITechnology & InnovationTargetRegional GroceryAssociatesDept. GroceryShoppersBrick and MortarConsumersAlbertsons / SafewayTech: CashierlessGhost KitchenAcquisitionExecutivesWalmartKrogerWhole FoodsOperations & Supply ChainEconomyRestaurantsBOPISMarketing: UGCStore LocationDept. PerimeterGovernmentOwned Brands (Private Label)Procter & GambleLegal & CriminalPepsiCoMerchandisingMergersCustomer ExperienceDept. FreshThick DataAhold DelhaizeWakefernAldiVendorsStrategyChatGPTCoca ColaCostco 0 Saving Bookmark this article Bookmarked
Corporate Strategy Hilton CMO on why its ‘For the Stay’ campaign is the hotel’s ‘Just Do It’ Mark Weinstein shared the inspiration behind the marketing platform, the story of the company’s 10-minute TikTok and strategy tips for marketers. MarketingDive December 4, 2023December 4, 2023 < 1 min read ExecutivesTikTokMarketing: Social MediaStrategy 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Mozilla Developer Network Partners Exclusively with BuySellAds for Native Advertising Initiative BOSTON, MA — BuySellAds, a leading digital advertising platform, has been selected as the exclusive partner for Mozilla Developer Network’s (MDN) native advertising program to handle sales and ad serving infrastructure. MDN, a renowned open-source documentation repository for developers, receives over 80 million monthly page views and has been a trusted web development resource since […] Bigtechnology December 4, 2023December 4, 2023 2 min read PartnershipsSustainabilityStrategyAcquisitionTargetPodcastsOperations & Supply ChainESG and CSRDept. NonfoodData & Insights 0 Saving Bookmark this article Bookmarked
Data & Insights 3 ways retailers can leverage generative AI to stay ahead of the competition Some phrases become so common that they bring thinking to a grinding halt. A new one poses a special risk to retailers, because it may prevent them from seizing opportunities to keep up with competitors. The phrase in question? “The AI revolution.” To be clear, artificial intelligence (AI) is transforming retail. But retailers need to […] RetailDive December 4, 2023December 7, 2023 4 min read AITechnology & InnovationData & InsightsConsumersShoppersCompetitionWalmartAmazonRestaurantsPredictions and ForecastsChatGPTStrategyBig DataDept. NonfoodGoogleMarketing: Direct & PersonalizationThick DataDept. BakeryDept. Natural / OrganicTargetAssociatesConsulting 0 Saving Bookmark this article Bookmarked
Channel: Mass These 5 people changed retail. Where are they now? [[“value”:” This audio is auto-generated. Please let us know if you have feedback. Every now and then a leader within retail rises up and becomes the person to watch. They grab headlines. They make bold decisions. They shift the focus of retail — even if it’s only for a short period of time. But then […] RetailDive December 4, 2023December 4, 2023 5 min read WalmartDept. ApparelPartnershipsExecutivesMarketing: Social MediaDept. HBCMarketing: BrandMarketing: OOHConsumersHealth & WellnessMerchandisingTargetDept. NonfoodMarketing: BroadcastBrick and MortarOwned Brands (Private Label)Flagship StoresLegal & CriminalOperations & Supply ChainPodcastsDept. Sporting goodsPop UpsPredictions and ForecastsStrategyStreamingConsultingESG and CSRData & InsightsAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights Kroger Blueprint 2023 Event Recap Last month our Harvest Group Kroger team hosted our annual Kroger Blueprint event in Cincinnati. We created our series of Blueprint events to remove the barrier between retailer strategy and our clients by hearing directly from retailer executives about the strategies for growth in the coming year and how they apply specifically to your business. […] The Harvest Group December 4, 2023December 4, 2023 3 min read Data & InsightsKrogerMarketing: Retail MediaConsumersStrategyVendorsMarketing: Social MediaExecutives84.51MerchandisingBig DataInsight ProvidersPredictions and ForecastsResults & InvestmentTechnology & InnovationMergersAlbertsons / SafewaySustainabilityMarketing: TradeDept. Center StorePartnershipsRegional GroceryOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Retail Operations Building Omnichannel Capabilities with Bayer’s Ajay Sharma The CPGGUYS are joined in this episode by Ajay Sharma, North America VP of eCommerce & Omnichannel for Bayer Consumer Health, manufacturer of iconic brands like One-A-Day, Advil, Claritin, Alka-Seltzer, & Miralax. Follow Ajay Sharma on LinkedIn : https://www.linkedin.com/in/ajay-sharma-26900360/Follow Bayer on Linkedin : https://www.linkedin.com/company/bayer/Follow Bayer online at: https://www.bayer.com/ Ajay answers these questions : Take us […] The CPG Guys December 2, 2023December 2, 2023 2 min read OmnichannelMarketing: Social MediaData & InsightsMarketing: Retail MediaPodcastsConsumersDept. PharmacyTechnology & InnovationAICoca ColaInternational - UKStrategyHealth & Wellness 0 Saving Bookmark this article Bookmarked
Retail Operations Building Omnichannel Capabilities with Bayer’s Ajay Sharma The CPGGUYS are joined in this episode by Ajay Sharma, North America VP of eCommerce & Omnichannel for Bayer Consumer Health, manufacturer of iconic brands like One-A-Day, Advil, Claritin, Alka-Seltzer, & Miralax. Follow Ajay Sharma on LinkedIn : https://www.linkedin.com/in/ajay-sharma-26900360/Follow Bayer on Linkedin : https://www.linkedin.com/company/bayer/Follow Bayer online at: https://www.bayer.com/ Ajay answers these questions : Take us […] The CPG Guys December 2, 2023December 4, 2023 2 min read OmnichannelMarketing: Social MediaData & InsightsMarketing: Retail MediaPodcastsConsumersDept. PharmacyTechnology & InnovationAICoca ColaInternational - UKStrategyHealth & Wellness 0 Saving Bookmark this article Bookmarked
Associates & Employees Responding to Activist Investor Pressure, VF Lays Off Corporate Employees VF Corp., the parent of brands such as Vans, The North Face and Timberland, has laid off approximately 500 corporate employees across the organization. The news comes about one month after the company unveiled its “Project Reinvent” transformation, which was designed to alleviate pressure from an activist investor. “As part of VF’s new Reinvent strategy, […] Retail TouchPoints December 1, 2023December 1, 2023 2 min read AssociatesStrategyPredictions and ForecastsResults & InvestmentMarketing: Social MediaInternationalSustainabilityOwned Brands (Private Label)Consumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Channel: Mass Department: Consumer Durables Department: Nonfood Corporate Strategy Corporate Finance Partnerships & Alt Profit Media & Marketing Agencies & Vendors Data & Insights Technology & Innovation Trends & External Forces Stores & Formats NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […] Written by Retail TouchPoints December 7, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Data & Insights Corporate Strategy Data & Insights Technology & Innovation Associates & Employees Stores & Formats Walmart’s hiring and wage pressures have eased, CEO says Walmart CEO Doug McMillon also said artificial intelligence is changing employees’ roles across stores and in warehouses. Written by CNBC December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation Media & Marketing Shopper & Customer Technology & Innovation Regional grocers’ e-commerce sales slip in Q3, research finds The drop is due to a higher rate of lapsed shoppers who have either gone back to in-store buying or switched to a competitor’s online services, a new Brick Meets Click and Mercatus report found. Written by Grocery Dive December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Corporate Strategy Shopper & Customer Trends & External Forces Walmart CEO says consumers may not be as resilient next year, even as deflation starts to show In a CNBC interview, Walmart CEO Doug McMillon said the discounter is gearing up for a year when it faces tougher comparisons because of falling prices. Written by CNBC December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Trends & External Forces DoorDash named one of Fortune’s Future 50 Companies The delivery company made the list out of 1,000 publicly traded companies that were considered Written by Supermarket News December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked