Strategy

Articles on retail strategy and thought leadership.

  1. Department & Category

Your Views:  Pinot Noirs & Chocolate Milkshakes

Last week I referenced a Ted talk by restaurateur Will Guidara, in which he described a customer service epiphany that changed his approach to business and inspired what he calls “unreasonable hospitality.” Which led MNB reader Kiran Smith to write: Thank you so much for sharing this! It was a great reminder that we all […]
7 min read
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  1. Data & Insights

Top 10 2023 DSI Content Picks for Digital Leaders DSI

The Digital Shelf Institute (DSI) is committed to igniting your passion for what’s possible in the world of digital commerce. With our prolific podcast series, extensive research, and forward-thinking thought leadership from digital leaders, you’ll get the answers to your burning commerce questions. As we close out 2023, here are the DSI’s top 10 content […]
9 min read
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  1. Department: Food

Grocerant Niche Holiday Meal Deals Check them Out

  Regular readers of this blog know that Winsight grocery magazine is being rolled into Supermarket News.  Last week Russell Redman wrote another very good article for about grocery stores that are offering mix and match bundled grocerant niche Ready-2-Eat and Heat-N-Eat meal deals that save the consumer both time and money.  According to Steven […]
5 min read
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  1. Data & Insights

Poetry.

“Prose: words in their best order; poetry: the best words in the best order.” ―Samuel Taylor Coleridge “As it happens, I am still committed to the idea that the ability to think for one’s self depends upon one’s mastery of the language.” ―Joan Didion Poetry is a form of “accelerated thinking”. Poems combine depth of […]
3 min read
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  1. Shopper & Customer

Dollar General Plans 800 New Stores, 1,500 Remodels in FY 2024

Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico), along with 1,500 store renovations and 85 store relocations. While this would be an ambitious growth plan for any retailer, it actually represents a “modest […]
2 min read
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  1. Data & Insights

Check out this insightful article on running a hospital in 2023

If you are in charge of a hospital, you are probably already well aware that it is the kind of experience that can be very difficult to get right. There are so many challenges involved in running a hospital, and it’s likely that you will face a lot of them all together much of the […]
2 min read
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  1. Channel: Restaurants

Restaurants Get Ready As Customers Are on Their Way

  It looks as if this is going to be one of the best holiday seasons for the restaurant sector, and that is simply good news according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Yes, consumers are choosing restaurants this holiday season, according to a new National Restaurant Association survey showing two-thirds (63 […]
3 min read
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  1. Technology & Innovation

From vision to reality: how outsourced development drives results

In an era where technology is the foundation of business growth, Vodworks emerges as a pivotal player in the realm of software and product engineering services. Specialising in consulting, outsourcing, and augmented team solutions, Vodworks is the strategic partner for businesses seeking to navigate and conquer their most complex technical challenges. This article explores how […]
5 min read
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  1. Corporate Strategy

GameStop’s potential new strategy: Let Ryan Cohen buy other stocks with company cash

Struggling retailer GameStop is giving its CEO and chair Ryan Cohen even more control, including the ability to use company cash to buy other stocks. In its quarterly report released Wednesday night, GameStop announced two changes to its corporate investment plan: company cash can now be used to buy equities instead of just short-term debt, […]
2 min read
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  1. Partnerships & Alt Profit

Former MasterClass Talent Executive and Emmy Award-Winning Producer Launch SonderCo To Reinvent Talent and Brand Partnerships

LOS ANGELES, CA — Entertainment and talent executives have launched SonderCo, a new agency dedicated to innovating and deepening the way brands partner with talent, intellectual property, and other brands to create mutual long-term business value. Building on his experience helping make MasterClass a global brand through talent partnerships, Sean Akaks, former Head of Business […]
3 min read
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  1. Media & Marketing

5 Behaviors Innovative Leaders Display

Want to inspire others to innovate? Here’s a short excerpt from my book coming in April, The Innovative Leader, on how to do it: People look to their leaders to learn what is acceptable and what is not. They also take cues from how executives spend their time. Your duty as an innovative leader is […]
2 min read
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  1. Shopper & Customer

The 8 biggest party trends for 2024

Picture this: You’re invited to an event hosted by your male friends in their late twenties. It’s not a birthday party or engagement, or even New Years’. No – it’s a glitter-filled Eurovision party. Passing revelers dressed as ABBA and Conchita Wurst, you sip on non-alcoholic beer and cheers to good times. The winner’s announced, […]
7 min read
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  1. Partnerships & Alt Profit

Unlocking Video Shopping’s Potential: 3 Essential Tips

Video shopping has emerged as an interactive digital experience allowing shoppers to connect with knowledgeable experts in real time. However, brands seeking to capitalize on its potential are realizing that seamlessly executing video shopping poses intricate challenges. In my experience leading retail experience strategy for brands across 10 countries, I’ve seen firsthand the stumbling blocks […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon Adjusts Its Charging Policies

Two stories this morning about how Amazin is changing the ways in which it charges business using its services – changes that are happening as the Federal Trade Commission (FTC) sues the company for violating antitrust laws. •  From GeekWire: “Amazon says it will change the way it charges sellers who use its fulfillment services, […]
2 min read
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  1. Trends & External Forces

Live from Groceryshop with Coca-Cola’s Simon Miles

Simon Miles, VP of Global Omnichannel Customer Platforms at the Coca-Cola Company joins the CPG Guys in conversation at the recent Groceryshop industry conference in Las Vegas Nevada. Follow  Simon Miles on LinkedIn at: https://www.linkedin.com/in/simon-miles-727290/Follow Coca-Cola on LinkedIn at: https://www.linkedin.com/company/the-coca-cola-company/Follow Coca-Cola online at: https://www.coca-colacompany.com/ Simon answers these questions: Retail media is a fast changing landscape […]
2 min read
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  1. Technology & Innovation

Major trends in martech for 2024: the real changes underway in a 99% platitude-free report

There was a meme circulating around social media last week of an agency marketer rambling in a “thought leadership” interview on TikTok. I have no idea if it was parody or real. Or more accurately, if it was intentional or accidental parody. It was a jumbled jubilee of buzzword bingo – personalization, data, brand, experience, […]
4 min read
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  1. Shopper & Customer

What Kinds of Shopping Experiences Will Shape the Future of Stores? DSI

“When we talk about omnichannel native, what we try to think about is a seamless path for the consumer. “ — Stewart Samuel, Director of Retail Futures, IGD The pandemic fundamentally changed how we shop, with many people becoming accustomed to online and omnichannel shopping. Rather than eradicate shoppers’ interest in physical stores, though, this […]
9 min read
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  1. Media & Marketing

Experience Insiders: How JCPenney is Doubling Down on Store Services

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders, she shares how JCPenney is leveraging consumer insights to inform its in-store services, and how the company is using beauty and self-care services to drive […]
< 1 min read
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  1. Technology & Innovation

Your Views:  Even A Blind Man Knows

Got the following email regarding my conversation with ReposiTrak’s Randy Fields and Dr. Benjamin Miller, executive vice president of regulatory and scientific affairs of The Acheson Group (TAG): Thank you for presenting the discussion about the FDA’s new traceability requirements.  People in our industry are simply not aware of the impending, major disruption in logistics […]
8 min read
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  1. Partnerships & Alt Profit

Mozilla Developer Network Partners Exclusively with BuySellAds for Native Advertising Initiative

BOSTON, MA — BuySellAds, a leading digital advertising platform, has been selected as the exclusive partner for Mozilla Developer Network’s (MDN) native advertising program to handle sales and ad serving infrastructure. MDN, a renowned open-source documentation repository for developers, receives over 80 million monthly page views and has been a trusted web development resource since […]
2 min read
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  1. Data & Insights

3 ways retailers can leverage generative AI to stay ahead of the competition

Some phrases become so common that they bring thinking to a grinding halt. A new one poses a special risk to retailers, because it may prevent them from seizing opportunities to keep up with competitors. The phrase in question? “The AI revolution.” To be clear, artificial intelligence (AI) is transforming retail. But retailers need to […]
4 min read
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  1. Channel: Mass

These 5 people changed retail. Where are they now?

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. Every now and then a leader within retail rises up and becomes the person to watch. They grab headlines. They make bold decisions. They shift the focus of retail — even if it’s only for a short period of time.  But then […]
5 min read
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  1. Data & Insights

Kroger Blueprint 2023 Event Recap

Last month our Harvest Group Kroger team hosted our annual Kroger Blueprint event in Cincinnati. We created our series of Blueprint events to remove the barrier between retailer strategy and our clients by hearing directly from retailer executives about the strategies for growth in the coming year and how they apply specifically to your business. […]
3 min read
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  1. Retail Operations

Building Omnichannel Capabilities with Bayer’s Ajay Sharma

The CPGGUYS are joined in this episode by Ajay Sharma, North America VP of eCommerce & Omnichannel for Bayer Consumer Health, manufacturer of iconic brands like One-A-Day, Advil, Claritin, Alka-Seltzer, & Miralax. Follow Ajay Sharma on LinkedIn : https://www.linkedin.com/in/ajay-sharma-26900360/Follow Bayer on Linkedin :  https://www.linkedin.com/company/bayer/Follow Bayer online at: https://www.bayer.com/ Ajay  answers these questions :  Take us […]
2 min read
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  1. Retail Operations

Building Omnichannel Capabilities with Bayer’s Ajay Sharma

The CPGGUYS are joined in this episode by Ajay Sharma, North America VP of eCommerce & Omnichannel for Bayer Consumer Health, manufacturer of iconic brands like One-A-Day, Advil, Claritin, Alka-Seltzer, & Miralax. Follow Ajay Sharma on LinkedIn : https://www.linkedin.com/in/ajay-sharma-26900360/Follow Bayer on Linkedin :  https://www.linkedin.com/company/bayer/Follow Bayer online at: https://www.bayer.com/ Ajay  answers these questions :  Take us […]
2 min read
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  1. Associates & Employees

Responding to Activist Investor Pressure, VF Lays Off Corporate Employees

VF Corp., the parent of brands such as Vans, The North Face and Timberland, has laid off approximately 500 corporate employees across the organization. The news comes about one month after the company unveiled its “Project Reinvent” transformation, which was designed to alleviate pressure from an activist investor. “As part of VF’s new Reinvent strategy, […]
2 min read
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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