Operations & Supply Chain

Articles about retail operations and supply chain.

  1. Operations & Supply Chain
When we talk about industrial robot manufacturers, we often think of massive machines working in factories. But there’s a new wave of innovation coming from companies like MiR, which design and manufacture autonomous mobile robots (AMRs). These mobile robots are not just for heavy-duty industrial work; they’re making waves in retail too, especially in supply chain […]
  1. Operations & Supply Chain
In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and […]
  1. Operations & Supply Chain
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
  1. Operations & Supply Chain
In a rapidly changing world, the food and beverage industry faces significant risks, with business interruption emerging as the foremost concern. According to WTW’s 2024 Global Food and Beverage Risk Outlook, nearly half of the companies in this sector, about 48%, view business interruption as their primary internal risk. This concern is closely followed by […]
  1. Operations & Supply Chain
In the retail world, a unique type of theft has been steadily increasing: pushout theft. This phenomenon, where shoplifters brazenly wheel out carts laden with unpaid merchandise, is causing significant financial strain on retailers. As this form of theft becomes increasingly sophisticated, the industry is scrambling to find effective solutions. Rising Rate of Pushout Theft […]
  1. Operations & Supply Chain
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Brendon Garner, Co-founder and Chief Product Officer of KIKI, will discuss the future of loyalty with Kelly Cook of David’s Bridal and Bobby Stephens of […]
  1. Operations & Supply Chain
Don’t miss your chance to enter (free of charge) the leading awards event for the retail tech space. Deadline for 2024 RTIH Innovation Awards entries is late October with our 2024 winners being announced at an awards ceremony in Central London on Thursday, 21st November. The awards celebrate global tech innovation in a fast moving […]
  1. Operations & Supply Chain
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Polytag, Marks and Spencer, Retail Insight, The Home Depot, Hugo Boss, Zippin, and OneStock. 1. Polytag announces single-use […]
  1. Operations & Supply Chain
BENTONVILLE, Ark. — Walmart+ is teaming up with Pawp to introduce a new telehealth benefit to its pet-owning members. Starting later this year, Walmart+ members will have 24/7 virtual access to Pawp’s team of veterinary professionals, providing unparalleled convenience and peace of mind. This new benefit provides a free pet health service for Walmart+ members […]
  1. Operations & Supply Chain
ARLINGTON, Va. — The National Association of Chain Drug Stores (NACDS) is calling attention to a new policy paper published by the Global Healthy Living Foundation (GHLF) highlighting the important role pharmacists play in making vaccinations accessible to adults in the United States. The paper — “Challenges in Adult Vaccination: Policy Strategies for Sustaining Access […]
  1. Operations & Supply Chain
Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. Shopify provides a unified commerce platform designed to enable seamless […]
  1. Operations & Supply Chain
Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc.  Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x […]
  1. Operations & Supply Chain
StrongPoint reports that Belgian retailer Collect&Go, Colruyt Group’s online shopping service, is trialling its grocery lockers for e-commerce orders.  The lockers will be installed at a number of Colruyt Group locations, providing customers with a way to collect their online groceries. “We are thrilled to partner with Collect&Go, Colruyt Group’s online shopping service, and have […]
  1. Operations & Supply Chain
With the introduction of our new Performance Dashboard, we can now thoroughly examine industry performance in real time. This week, we will dive into the evolving shopping behaviors and analyze what recent trends reveal about consumers in 2024. Today’s Rundown Behavior shift: 5 ways consumer behavior is changing with Gen-Zs. Q1 2024 Benchmark report: Download […]
  1. Operations & Supply Chain
Technology advancements have caused a dramatic upheaval in the oil and gas sector in recent years. Artificial intelligence (AI) is one of these advancements that has really changed the game, transforming every facet of the industry from production and exploration to distribution and refining. In this blog article, we will examine the developments, uses, and […]
  1. Operations & Supply Chain
In the dynamic world of retail, the ability to navigate seasonal fluctuations can make or break a business. From the bustling holiday season to the quiet lulls in between, managing cash flow during these ebbs and flows is a critical challenge. By implementing strategic financing strategies, retailers can position themselves for consistent growth and long-term […]
  1. Operations & Supply Chain
TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Operations & Supply Chain
MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Operations & Supply Chain
JACKSONVILLE, Fla. – Acosta Group announced today that it has signed a definitive agreement to acquire CROSSMARK, including its headquarter Sales Agency and Retail Solutions businesses, and Product Connections, a marketing services business, from WIS International. WIS International will retain its inventory verification services business. This transaction will further accelerate Acosta Group’s ongoing transformation, enhancing […]
  1. Operations & Supply Chain
Target will lower the everyday prices of approximately 5,000 frequently shopped items. Reduced prices already are in effect for about 1,500 items, and additional cuts will be instituted over the summer. Consumers will see lower prices on products including milk, meat, bread, soda, fresh fruits and vegetables, peanut butter, coffee and diapers. In a post […]
  1. Operations & Supply Chain
MKM Building Supplies is one of the leading home improvement purveyors for both commercial and DIY customers throughout the United Kingdom, known for its personal touch and localized offerings. But when it came to serving customers online, the company was decidedly behind the times. Image courtesy MKM “As a business, MKM is very traditional; people […]
  1. Operations & Supply Chain
Campaigns rely on the seemingly delicate mix of brand and performance needed to maximize full-funnel visibility. Having analyzed hundreds of thousands of marketing mix decisions, we’ve seen the pendulum swing hard from brand to performance in recent years. Consider that it was barely ten years ago that Binet and Field published The Long and the […]
  1. Operations & Supply Chain
Accurate traffic counting is essential for understanding customer behavior and improving store performance in a furniture store. A reliable traffic counter helps in measuring foot traffic, assessing marketing efforts, and making informed staffing decisions. Here’s how to choose the best traffic counter for your furniture store: 1. Identify Your Needs and Goals Before selecting a […]
  1. Operations & Supply Chain
If you are looking to secure a contract with a retail buyer, there are a few musts everyone should follow. One of these key rules is to only contact a buyer if you are prepared. Buyers can’t stand when vendors have not prepared before a sales presentation – it wastes the time of the buyer, […]
  1. Operations & Supply Chain
BENTONVILLE, Ark. — Walmart recently opened two new Neighborhood Markets, one in Florida and one in Georgia, that offer expanded assortments and more space for pickup and delivery. The new stores, one in the Dune Lakes area of Santa Rosa Beach, Florida, and the other in the Vine City neighborhood of Atlanta, feature updated layouts […]
  1. Operations & Supply Chain
Hanna Andersson has named Mike Frazzini, most recently Technology Chief of Staff at FTD, as its new Chief Technology Officer (CTO). Frazzini, who will report to CEO Aimée Lapic, brings 25 years’ experience in delivering effective software products, systems integrations and solutions for ecommerce, business intelligence, ERP, finance and operations. At FTD, Frazzini was second-in-command […]
  1. Operations & Supply Chain
  Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, has been observing the evolution of the food industry for years. One of the most exciting developments in recent times is the rise of technology-driven concepts like Speedy Eats, a trailblazer in the quick-service food industry. This innovative company is setting a new […]
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  1. Operations & Supply Chain
Consumer Price Index inflation slowed to 2.3% in April, down from 3.2% in March, albeit higher than expected, according to the Office for National Statistics. It’s the lowest level since the summer of 2021, versus 3.2% in March. The news follows yesterday’s announcement from Kantar… This story continues at Industry reacts to CPI inflation dipping […]
  1. Operations & Supply Chain
MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Operations & Supply Chain
Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for […]

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