Operations & Supply Chain

Articles about retail operations and supply chain.

  1. Operations & Supply Chain

DG posts higher sales and earnings

GOODLETTSVILLE, Tenn. – Dollar General Corp. today said net sales increased 6.8% in its first quarter. Same-store sales were up 1.6%. Operating profit declined slightly, to $740.9 million, and diluted earnings per share declined 2.9% to $2.34 as the retailer confronted a macroeconomic environment that was “more challenging than expected,” according to Jeff Owen, Dollar […]
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  1. Operations & Supply Chain

Walmart makes waste reduction move as it eyes more sustainable omnichannel fulfilment network

Walmart is adopting new measures designed to reduce the amount of packaging waste associated with online orders. This includes moving from plastic to recyclable paper mailers, right-sizing cardboard box packaging, giving customers the option to consolidate shipping on e-commerce orders, opting out of single-use plastic bags for online pickup orders and last mile delivery efficiencies […]
2 min read
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  1. Operations & Supply Chain

Why Loyalty Programs Are Essential for Retailers During an Economic Downturn

Today’s uncertain economic landscape is plagued with high inflation and continued supply chain issues, and experts predict a 70 percent likelihood of a U.S. recession in 2023. With a potential downturn on the horizon, a reported 62 percent of consumers have stated they’re cutting back on their spending or looking for additional ways to save. […]
2 min read
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  1. Operations & Supply Chain

Amazon Adopting AI To Automate Warehouse Processes

The Wall Street Journal this morning reports that Amazon is using artificial intelligence (AI) tools “across a dozen of its largest warehouses to screen items for damage before orders are shipped to customers.” According to the story, the technology is expected “to cut the number of damaged items sent out, speed up picking and packing, […]
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  1. Operations & Supply Chain

Walmart making its fulfillment network more sustainable

BENTONVILLE, Ark. – Walmart has announced new measures designed to make its online orders more sustainable. Recognizing that its customers have hundreds of millions of packages shipped from Walmart each year, the retailer said Thursday that it is making it easier for customers to reduce plastic waste, for example. Moving forward, nearly all orders shipped […]
3 min read
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  1. Operations & Supply Chain

Content Marketing Strategy Framework: Everything you should know

If your job is somehow related to the Ecommerce field, It is almost impossible to not hear the famous quote : Content is king. Bill Gates We can assume that this quote is the primary pillar of “Content Marketing” popularity in this era. Content marketing is an effective way to reach, engage and convert a […]
12 min read
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  1. Operations & Supply Chain

Ingka Group boosts Ikea omnichannel credentials as it snaps up supply chain technology provider Made4net

Ingka Investments, the investment arm of Ingka Group (the largest owner and operator of Ikea stores in 31 countries) has acquired Made4net, a US-based supply chain software solution provider. Financial terms of the deal were not disclosed. It says that the move will increase the capacity needed for a successful end-to-end customer offering, making it […]
2 min read
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  1. Operations & Supply Chain

The Future of Retail Media is Digital and Omnichannel

If one were to dig deep enough into the Library of Congress’s old audiovisual vaults, one would find a wealth of content from the 1950s and 60s about the ‘home,’ ‘city’ or even ‘highways’ of the future. For all of the myriad social problems of that period, it was also a period of intense economic […]
5 min read
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  1. Operations & Supply Chain

How Personalization Increases Customer Loyalty (and Sales)

As the economic climate becomes increasingly volatile, more focus has been placed on the consumer. Customers are what keep brands afloat and their behavior can make or break a business. This has always been true, but as we continue to face more uncertainty, many companies are starting to shift their strategies to place more of […]
2 min read
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  1. Operations & Supply Chain

Next-Gen DTC: 4 Tips for the New DTC Growth Journey

It’s been more than a decade since the direct-to-consumer (DTC) business model forever changed the world of consumer brands. With an iconic cohort of industry disruptors, including Warby Parker, Casper, and Harry’s, the model paved the way for an explosion of businesses built upon direct and authentic relationships with their customers and, in some cases, […]
4 min read
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  1. Operations & Supply Chain

Going Green: How Brands Can Grow Revenue While Saving the Planet

Consumers have become incredibly knowledgeable when it comes to the ways in which companies operate — from technical matters like data usage and privacy to societal issues like diversity, equity and inclusion. In turn, we’ve seen decision making not only become more complex, but also more directly related to individual values and moral standards. And while […]
3 min read
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  1. Operations & Supply Chain

Doing damage control: How to deal with a reputation crisis

According to actor Keith David, “publicity is publicity, controversy and all that, it’s all good”. Most marketers and business leaders would probably disagree.  A lot of us like hearing about controversy, but we don’t necessarily want to be associated with it. If the news blacklisted our favorite clothing line, chances are we’d be less keen […]
6 min read
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  1. Operations & Supply Chain

Amazon Abandons Part of Its Climate Pledge

Business Insider reports that Amazon has decided to back out “of a commitment to make 50% of its shipments net-zero carbon by 2030. Amazon said in a statement that it would roll this goal into a broader Climate Pledge to reach net-zero carbon across all its operations by 2040. That’s a decade later than the […]
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  1. Operations & Supply Chain

Scaling your business: when, why, and how?

Scaling up a business is both an exhilarating and challenging phase in the life of an entrepreneur. It’s an opportunity to expand your reach, serve more customers, and increase profitability. However, it comes with its share of challenges and responsibilities. Today, we’ll be answering some key questions about scaling your business, focusing on readiness, branding, […]
3 min read
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  1. Operations & Supply Chain

Sponsored Content: an ultimate guide with Examples

Content is “soldier”! There is a famous quote we have all heard: “Content is king” written by Bill Gates. But it is not always true. In the fierce competition of the digital era, companies are fighting to get more visibility, brand authenticity, and market share using “content”. It is a battlefield in which the contents […]
9 min read
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  1. Operations & Supply Chain

Why the Secret to Nailing Your E-Commerce Strategy Requires Lighting Up the Senses

Have you ever compared your online shopping experiences to your in-store experiences? Physical and digital retail experiences should both be inspirational and filled with entertainment and emotion. But that doesn’t change the fact that when it comes to engaging customers and eliciting sales, physical retail has a “leg up” on e-commerce because real-world shopping experiences […]
4 min read
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  1. Operations & Supply Chain

2023 RTIH retail technology awards: Supply Chain Innovation category now open for submissions

The fifth edition of the RTIH Innovation Awards is now open for entries. The awards celebrate global tech innovation in a fast moving omnichannel world and include a supply chain category. Deadline for 2023 submissions is Friday, 27th October, with winners being revealed at an exclusive event in central London on Wednesday, 29th November. Entries […]
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  1. Operations & Supply Chain

How Businesses Can Use Emerging Technology To Extract Value From Social Media

While the COVID-19 pandemic did slow the economy down amidst a lot of problems, it also led to an e-commerce surge and accelerated digital transformation by 5 years. What was considered futuristic is now being experienced in the present and businesses who haven’t implemented them are considered outdated. This is because, with growing advancements, comes […]
5 min read
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  1. Operations & Supply Chain

Three pillars of The New Automation Mindset, for an age when anyone can automate anything with AI

I’m excited to announce a new book coming out this summer, The New Automation Mindset: The Leadership Blueprint For An Age When Anyone Can Automate Anything With AI. Written by Vijay Tella, CEO of Workato, with contributions by Massimo Pezzini and myself, it offers a framework for harnessing automation as an engine of innovation, not […]
8 min read
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  1. Operations & Supply Chain

How Creators Are Challenging Traditional Brand Strategy

I recently put a post up on LinkedIn asking whether the creators are taking over from the ‘traditional’ brands. Why I asked this question was that I was inspired by a twitter post, saying that Mr Beast’s new bar is being distributed to every 7/11 in the USA. As well as this, there was also […]
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  1. Operations & Supply Chain

It’s awards and wedding season: RTIH’s biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Amazon One, Marks and Spencer, Walmart, and eBay. 1. Amazon One payments solution rolls out age verification with […]
4 min read
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  1. Operations & Supply Chain

Dollar Tree sees sales gain in first quarter

CHESAPEAKE, Va. — Dollar Tree Inc. continued to make progress in its first quarter ended April 29, reporting sales gains and more transactions in its stores. But earnings were hurt by increased shrink and a shift in consumer spending to less profitable merchandise. “Our initiatives to drive customer traffic and increase store productivity are having […]
3 min read
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  1. Operations & Supply Chain

Amazon Beats Back Shareholder Proposals At Annual Meeting

From the Seattle Times: “Amazon investors voted against 18 proposals at the company’s annual shareholder meeting Wednesday, opting out of efforts to require Amazon to provide more information on its use of plastics, possible pay disparities and working conditions in its warehouses … One proposal asked Amazon to provide more information about its lobbying efforts […]
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  1. Operations & Supply Chain

E-commerce shipping specialist Auctane announces appointment of Albert Ko as CEO

Auctane, a delivery experience company that operates brands such as Metapack, ShipStation, Packlink, ShipEngine, Stamps.com, ShippingEasy, ShipWorks and Endicia, has appointed Albert Ko as Chief Executive Officer (CEO), effective 12th June. He succeeds Nathan Jones and will join the company’s Board of Directors. Ko was previously at Early Warning Services (EWS), best known for the […]
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  1. Operations & Supply Chain

Vertical Farming, Straight Outta Compton

CNet has a piece about the new vertical faming facility opened by Plenty in Compton, California, that the company believes will strengthen its ability to offer a “compelling alternative that uses less land than traditional farming.” An excerpt: “Since Plenty’s produce can be grown closer to where it’ll be consumed, the energy-cost of transportation goes […]
2 min read
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  1. Operations & Supply Chain

Reimagining the 60/40 Portfolio for Today’s Market

Written By Jenna Ross Graphics & Design Pernia Jamshed Published May 24, 2023 • Updated May 24, 2023 • Twitter Facebook LinkedIn Reddit Pinterest Email The following content is sponsored by New York Life Investments Reimagining the 60/40 Portfolio for Today’s Market The 60/40 portfolio failed to protect investors from the volatile market of 2022. […]
4 min read
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  1. Operations & Supply Chain

Walmart, Target Set To Begin Restocking Initiatives

The Wall Street Journal this morning reports that “big retailers are signaling they are nearly done paring back their excess inventories and are preparing to fill their shelves with new merchandise this fall, potentially brightening prospects for freight carriers looking for revived restocking to drive a shipping rebound. “Target’s inventories at the end of the […]
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  1. Operations & Supply Chain

Instacart piloting ‘favorite shopper’ feature

The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […]
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  1. Operations & Supply Chain

Albertsons gives its Signature private brands a single identity

The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […]
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  1. Operations & Supply Chain

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
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  1. Operations & Supply Chain

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […]
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