Marketing: In Store

  1. Technology & Innovation

Walmart Makes Deal to Purchase Robotics Tech for 400 Pickup and Delivery Centers

Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million. As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailer’s current online pickup and delivery fulfillment systems. Walmart has committed to purchasing and deploying systems from Symbotic for 400 Accelerated Pickup […]
2 min read
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  1. Media & Marketing

3 Strategic Questions For Building A Pro-Active Brand

I believe a good life is like a good sentence – we craft it in the active voice, not the passive. Act on the world, rather than have it act on you. As we consider 2025, here are 3 questions for doing that in a company context: 1. What Assumptions Will You Prove False? It’s […]
2 min read
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  1. Trends & External Forces

Big brand representatives and c-store owners to speak at Talking Retail Live

More speakers have been confirmed for the inaugural Talking Retail Live conference, taking place on Thursday 27 March at the iconic KIA Oval, London. Each speaker brings a deep understanding of the convenience retail sector, both from direct in-store or long term brand/product experience. Susan… This story continues at Big brand representatives and c-store owners […]
< 1 min read
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  1. Technology & Innovation

Walkbase Millimeter Wave Sensor Solution now available for retailers following US grocery store trials

STRATACACHE company Walkbase, an in-store analytics solutions provider for retailers, has unveiled new millimeter wave sensor technology. On display this week at NRF in New York, it provides retailers and premises owners a way to accurately measure in-store customer behaviour without collecting or divulging the personal identifying information (PII) of customers.  “For retailers looking to […]
3 min read
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  1. Technology & Innovation

Despite financial pressure — or because of it? — tech stacks are actually expanding again

If you predicted that tech stacks would shrink in 2024, it was probably a good bet. After all, the trend line had been headed in that direction. The average number of apps in companies’ stacks shrank in both 2022 and 2023, albeit by only a modest amount, less than 10% on average. But economic times […]
5 min read
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  1. Media & Marketing

The Rise of Digital Coupons: A Pathway to Brand Value in the Food Industry

  As the food and beverage industry navigates the intersection of evolving consumer behaviors and digital innovation, one tool has surged in importance: digital coupons according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. These virtual savings mechanisms not only attract new customers but also drive loyalty, purchase frequency, and basket size. […]
4 min read
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  1. Shopper & Customer

Resilience is Key as Payments Acceptance becomes Mission-Critical

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, […]
4 min read
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  1. Data & Insights

SPAR survey finds in-store AI benefits shoppers and retailers 

A survey conducted by SPAR Group has revealed that the integration of AI in retail environments benefits both consumers and retailers. The post SPAR survey finds in-store AI benefits shoppers and retailers  appeared first on Retail Insight Network.
< 1 min read
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  1. Merchandising

5 Things Not to Do When Trying to Pitch to a Retail Buyer

Selling your product to a retail buyer can be one of the most challenging yet rewarding experiences for any product manufacturer. The stakes are high, the competition is fierce, and the pressure to stand out can feel overwhelming, especially when dealing with seasoned retail buyers who have seen it all. But success in securing shelf […]
5 min read
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  1. Retailer Media

How Smart Design will Shape the Future of Retail Media Networks

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering, retailers face increasingly complex decisions about whether there is room for them to play, and if so, how to build and roll out their vision. […]
3 min read
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  1. Trends & External Forces

The Natural List – Hot trends in retail: AI, Gen Z and the future of natural products

Discover the retail trends reshaping 2025, from AI’s transformative power to Gen Z’s surprising return to in-store shopping. Explore actionable insights on merchandising, storytelling and community-building in the natural products space.
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  1. Technology & Innovation

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it […]
4 min read
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  1. Shopper & Customer

Andrea Leigh of Allume Group: 3 Ways To Drive Shopper Loyalty Today

“Loyalty is huge and can drive an enormous amount of growth for a brand.” — Andrea Leigh, Founder and CEO, Allume Group Stanley Cup. Barbie. Apple. What do all these brands have in common? Fiercely loyal customers. These companies breathe rarefied air. Achieving customer loyalty is the Holy Grail, but it is still elusive for […]
8 min read
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  1. Media & Marketing

Poundland invests in initiative to tackle in-store crime

Poundland is launching its ‘Against Retail Crime’ initiative this week as part of its ongoing efforts to address increasing shop theft, as well as abuse and harassment of its colleagues. Poundland said it is investing significantly in security enhancements. Part of this investment will support… This story continues at Poundland invests in initiative to tackle […]
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  1. Technology & Innovation

Game changer for Wolt Ads retail media solution as it utilises AppsFlyer Data Collaboration Platform

AppsFlyer, a specialist in data collaboration solutions, marketing measurement, and data analytics, has announced a partnership with Wolt, which operates in the local commerce and delivery space. Through the tie up, Wolt Ads – Wolt’s retail media solution – will utilise AppsFlyer’s Data Collaboration Platform (DCP) to share and collaborate on first-party data with advertisers […]
2 min read
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  1. Channel: Mass

How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

The customer-facing mobile app for Dick’s Sporting Goods has traveled a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dick’s name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from […]
3 min read
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  1. Technology & Innovation

Including Simbe, Whatnot, bpost, and DoorDash: this week’s biggest retail technology stories

2025 is up and running, it’s nearly the weekend, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past few days, including N Brown Group, Akeneo, Ibotta, PittaRosso, Scarpe&Scarpe, Impact Analytics, Dentsu, Differin, and Dubit. 1. N Brown wraps […]
7 min read
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  1. Channel: Dollar/Value

Why Amazon Fresh’s Strategy Misses the Mark: Losing to Aldi, Lidl, and WinCo

  Amazon has built its empire on delivering items quickly and at low prices, revolutionizing e-commerce along the way. However, that formula has stumbled in the competitive and customer-sensitive grocery segment according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Johnson believes that Amazon Fresh, instead of using its tech-driven efficiency to […]
4 min read
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  1. Technology & Innovation

Retail Renaissance – The Trends Transforming 2025

The retail world is on the brink of a seismic shift. With 2025 fast approaching, it’s becoming increasingly clear that staying ahead of trends is not just a competitive edge—it’s a necessity. For product brands, adapting to these changes is crucial in navigating the future landscape. This blog post will walk you through the emerging […]
3 min read
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  1. Trends & External Forces

The Future of Brick-and-Mortar Stores in 2025

The traditional retail landscape is evolving at an unprecedented pace. With the rise of e-commerce giants, brick-and-mortar stores are redefining their roles in the retail ecosystem. By 2025, the future of physical retail will hinge on its ability to blend with digital innovations while retaining its unique strengths. This blog will explore how brick-and-mortar stores […]
4 min read
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  1. Associates & Employees

Shaping food policy and retail industry advocacy with FMI CCO Mark Baum

The CPGGUYS are joined in this episode by FMI CCO Mark Baum. FMI, the food industry association, provides leadership to retailers and wholesalers of food, beverage, and consumer products, along with their manufacturer/supplier trading partners, by facilitating growth and collaboration, and promoting their role in feeding families and enriching lives. Find Mark Baum on Linkedin […]
2 min read
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  1. Shopper & Customer

Grocerants: 7 Big Opportunities for 2025

  As 2025 approaches, the evolving food landscape presents unparalleled opportunities for all food retailers offering grocerant meal components or meals.  All food retailers include Convenience Stores, grocery service deli’s, restaurants, dollar stores think of it as any retailer has the ability to evolve into a hybrid concept blending grocery and restaurant-style dining. Political uncertainty, […]
4 min read
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  1. Department & Category

Is Your Food Supply Chain Safe?

  Food safety concerns once again took, center stage in 2024, fueled by the alarming listeria outbreak linked to Boar’s Head Provisions Co. Inc. according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. It’s important to note that while success does leave clues, the lessons we learn from missteps are equally as […]
4 min read
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  1. Retail Ecosystem

2024 Omnichannel Retail Recap with Flywheel’s Emma Irwin

The CPG Guys are joined in this episode by Emma Irwin from Flywheel digital to recap all things omnichannel & retail in 2024. Emma is also host of the podcast ‘Commerce collective’. Find Emma Irwin on Linkedin: https://www.linkedin.com/in/emma-irwin-b950a397/Find Flywheel on Linkedin: https://www.linkedin.com/company/flywheel-digital/posts/?feedView=allFind Flywheel online: https://www.flywheeldigital.com/Find the ‘Commerce collective’ podcast: https://podcasts.apple.com/us/podcast/the-commerce-collective-podcast/id1633426767 Here’s what we discussed :  […]
< 1 min read
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  1. Department: Beverage

Coffee Sector Conundrum: Price and Innovation Win Legacy Brands Falter as New Regional Chains Shine

  The coffee sector is facing a dynamic shift as legacy brands struggle to innovate while new regional players capitalize on customer preferences for value, quality, and service. As consumers redefine what they expect from coffee experiences, price sensitivity and innovative offerings are driving a wave of migration away from industry stalwarts. Steven Johnson the […]
5 min read
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  1. Department: Food

Fast Food Restaurants: The Race to Attract Customers Back

  Today convenience stores, grocery delis, and virtual restaurants are eating into legacy restaurant market share according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.The fast-food industry, once the go-to for affordability, speed, and convenience, is facing formidable competition from unexpected corners. Convenience stores (C-stores), grocery deli departments, and virtual restaurants are […]
5 min read
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  1. Technology & Innovation

Leveraging technology to elevate customer satisfaction in retail: trends and innovations

In today’s competitive retail landscape, customer satisfaction is more important than ever. With so many opportunities available, customers expect outstanding experiences based on what they are looking for. From a personalised shopping perspective to a seamless omnichannel experience, tech innovations are redefining the retail industry completely. That being said, let’s dive deeper into this article […]
6 min read
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  1. Operations & Supply Chain

Preparing for the Post-Holiday Return Surge

During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. This holiday season, consumers who frequently make returns may be in for a surprise. Many retailers are reportedly implementing new return policies to mitigate the […]
3 min read
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  1. Data & Insights

Are Your Customers Happy? Price and Branding Insights for Success

  Consider this, digital guests are less satisfied than dine-in guests. In today’s competitive foodservice landscape, ensuring happy customers is more critical than ever for success. New data underscores a critical disparity—customers who dine in are often happier than those who experience a restaurant digitally through delivery, mobile apps, or takeout. According to updated insights […]
4 min read
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Trending Topics

Editor’s Choice

  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
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  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces

2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
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  1. Data & Insights
  2. Technology & Innovation

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Holiday & Events
  10. Merchandising
  11. Operations & Supply Chain
  12. Stores & Formats

Some retailers would benefit from a TikTok ban in 2025

TikTok Shop took the market by storm in just two years. The social media platform sold more merchandise than Sephora [LVMUY] in late 2024 according to Earnest credit card data. TikTok Shop also handily outperformed during the 2024 holiday season. But a potential ban could result in brands losing access to a vital marketing and […]
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