Marketing: In Store

  1. Shopper & Customer

How to Leverage Your App to Get More Customers

The past two years have already, most likely, accelerated your investment in your app’s growth. In case you’re still on the fence, out of the estimated four hours that U.S. adults spend on their phones each day, 88 percent of that time happens within apps. Putting your app at the center of your omnichannel strategy […]
3 min read
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  1. Channel: Dollar/Value

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
3 min read
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  1. Trends & External Forces

5 Ways Brands Can Stay Competitive In A Recession

Economic volatility and uncertainty have become the order of the day. Some forecasters are using the “R” word (recession). Business is always difficult. In good times firms scramble to add capacity and meet demand while fending off the competition that is inevitably attracted to a robust and growing market. In bad times firms struggle to […]
3 min read
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  1. Technology & Innovation

Developing a Perfect Store Strategy in 2022

In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […]
2 min read
0
  1. Trends & External Forces

Macy’s raises annual forecast after strong quarter

Macy’s raised its annual sales and earnings forecast after a strong start to 2022. “While macroeconomic pressures on consumer spending increased during the quarter, our customers continued to shop,” Macy’s CEO Jeff Genette said. “We saw a notable shift back to occasion-based apparel and in-store shopping, as well as continued strength in sales of luxury […]
< 1 min read
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  1. Shopper & Customer

Today in Data: As Stores Reopen, Customers Seek Personalized eCommerce

Today in data, as retailers report higher in-store sales, consumers say they prefer tailored online shopping experiences. Data $1.05B: First quarter sales by Urban Outfitters, which reports a dip in eCommerce shopping and a rise in in-store traffic 9%: Drop in eCommerce sales from 2021 reported by Dick’s Sporting Goods as customers returned to the […]
< 1 min read
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  1. Department & Category

Grocerants Replacing Restaurants and Grocery Stores for Dinner

  What’s for Dinner is the age-old question every parent hears, and most say I don’t know.  Today more and more families or looking online, or for new avenues of fresh food distributions in the way of meals and meal components that can be mixed and matched into perfect family meal.   Alternative fresh food […]
4 min read
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  1. Channel: Ecommerce & Digital

Amazon Opens First Bricks-and-Mortar Clothing Store

dot.LA reports that Amazon has opened its first clothing store – Amazon Style, located in the The Americana at Brand mall in Glendale, California, about 10 miles north of downtown Los Angeles. Here’s how the story describes the store: “The floor is massive – laying out original products from Amazon’s own apparel lines alongside name […]
4 min read
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  1. Technology & Innovation

Loss Prevention & Fraud Detection in Retail

In an industry known for its tight margins, any loss in retail is significant. Retailers often need to sell many multiples of an item to breakeven on a single loss. “Shrink” is a $60B dollar issue for the retail industry globally and growing rapidly. Most retailers attribute 50-60% of losses to associate actions. Increasingly, Organized […]
3 min read
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  1. Media & Marketing

Ciroc makes Summer Citrus vodka a permanent addition to its range

Vodka brand Ciroc is relaunching its Summer Citrus flavour this summer following a successful debut in 2021. Ciroc Summer Citrus is expected to become permanent in the Ciroc portfolio, taking advantage of the sales growth of flavoured vodkas. Samantha Newby, category marketing director with Ciroc’s owner, Diageo, said: “Ciroc Summer Citrus was a hit when […]
< 1 min read
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  1. Channel: Ecommerce & Digital

How to Win the Buy Box on Amazon

Over 82% of all Amazon sales go through the Buy Box. That percentage is even higher for mobile users, so winners of the Buy Box have the mega advantage of a whopping 150 million mobile users on the Amazon marketplace. This comprehensive guide covers how the Amazon Buy Box works, how to create a strong […]
< 1 min read
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  1. Shopper & Customer

E-Grocery Consumer: Price Sensitivity & Future Usage Outlook; Live Shopping

How do consumers view e-grocery platform pricing compared to in-store? In our latest study tracking 1800 online grocery shoppers it was clear that the online grocery players fall into 3 tiers in terms of consumer price perception. First, is Walmart.com which is by far perceived as being most fair / cheapest as the vast majority of […]
3 min read
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  1. Partnerships & Alt Profit

Nordstrom Launches Partnerships with Allbirds and ASOS as the Retailer Continues its Evolution

Nordstrom is expanding its business through new partnerships with other retailers and streamlining its styling services. The retailer will now offer Allbirds shoes as part of its sustainability push and sell ASOS products in a new immersive experience aimed at young shoppers. It will also eliminate the Trunk Club brand along, which featured the at-home […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon flexes its retail muscle with a brick-and-mortar clothing store

Signaling its ambitions to make a dent in the apparel market, Amazon today opened its first physical clothing store, Amazon Style, in the Greater Los Angeles Area. Offering a twist on the traditional experience, visitors to the Glendale, California shop at The Americana At Brand use an app to scan codes on displayed items from […]
2 min read
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  1. Department: Consumer Durables

Dick’s Digital Declines as Customers Return to Stores

Dick’s Sporting Goods doesn’t expect the struggles it reported in the first quarter of 2022 to get much better during the rest of the year, saying it sees comparable store sales struggling to ever break even year-over-year during the rest of this year after an 8.4% drop in Q1. The retailer pointed to “evolving macroeconomic […]
2 min read
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  1. Stores & Formats

Kohl’s to Launch 100 Small Format Stores in Untapped Markets

In a bid to get closer to customers and enter new neighborhoods, Kohl’s said Wednesday (May 25) that it was launching a sweeping store investment program that will see the addition of 100 new small-format locations over the next four years. The announcement coincides with the retailer’s Investor Day meetings and marks the latest effort […]
3 min read
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  1. Media & Marketing

Data-Driven Loyalty in Convenience Retail with Casey’s Art Sebastian & Fetch Rewards’ Kevin McGovern

The CPG Guys, Sri & PVSB, are joined in this episode by Art Sebastian, VP of Digital Experiences at Casey’s, a Fortune 500 company operating over 2,400 convenience stores, and Kevin McGovern, VP of Retail Partner Development at Fetch Rewards, a mobile loyalty platform. Follow Art Sebastian on LinkedIn at: https://www.linkedin.com/in/artsebastianFollow Casey’s on LinkedIn at: […]
2 min read
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  1. Shopper & Customer

If your Restaurant, C-store or Deli is not Showroom or Salesroom You’re in Trouble

  There is no doubt that consumers are evolving with technology so fast many retailers feel that they can’t keep up, it cost too much to keep up, or that they should not try to keep up. The team at Foodservice Solutions® believes that it’s not the technology that’s the problem. The problem is how […]
4 min read
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  1. Shopper & Customer

Compassionate Retail is the Differentiator Your Organization is Looking For

It turns out the American consumer of 2022 isn’t all that complicated, at least according to Raydiant’s State of Consumer Behavior 2022 report. Shoppers today want bang for their buck, they expect a positive all-around experience when they enter your stores, and have just a few other requests that most retailers can easily honor — […]
3 min read
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  1. Channel: Ecommerce & Digital

Walmart Expands Drone Delivery Service to 4M Households

Walmart is expanding drone delivery across six states this year, making it possible for many more customers to get a box of diapers or dinner ingredients delivered in 30 minutes or less. Through an expansion with operator DroneUp, the big-box retailer said it will be able to reach 4 million households in parts of Arizona, […]
2 min read
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  1. Technology & Innovation

Five retail technology questions for Liam Patterson, CEO, Bidnamic

RTIH asks major players in the retail technology space for their thoughts on the sector, and throws in a random question to keep them on their toes. This time around, our five questions go to Liam Patterson, Co-Founder and CEO at Bidnamic (pictured above on the left). RTIH: Looking at the hottest retail technologies right […]
2 min read
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  1. Retailer Media

Albertsons’ head of retail media on the company’s ‘late mover’ advantage and what’s next in digital advertising

Kristi Argyilan, who previously headed Target Roundel, says the company is able to build digital advertising services and technology aimed at the current market. But it needs to move fast.
< 1 min read
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  1. Shopper & Customer

Instacart updates its customer ratings system, rolls out new features for shoppers

Instacart announced today that it’s introducing a revamped customer ratings system that is designed to be more informative and fair for shoppers on its platform. The company will now remove a rating if it’s from a customer who consistently rates their shoppers below 5 stars. Instacart is also going to forgive more ratings for reasons […]
2 min read
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  1. Trends & External Forces

The automated future of retail and how to secure it

Axis’ Graham Swallow looks at the concept of the unmanned store that is gaining in popularity, the impact on the retail industry and how innovative security technology can help. While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment […]
3 min read
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  1. Corporate Strategy

Unlock More Career Opportunities With the Salesforce Strategy Designer Certification

What is strategy design? How does strategy design differ from user experience (UX) design? Salesforce Strategy Designer Certification Skills needed to become a Salesforce Certified Strategy Designer Ready to get certified? Here’s how to get started! You got this, Trailblazer As the digital world continues to grow, companies are realizing more and more the importance […]
5 min read
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  1. Associates & Employees

New Mobile App for Brick-and-Mortar Spurs Workplace Engagement

Real-time news flashes Effective workplace communication ensures employee retention, happiness, and success. Some reports even show that productivity increases up to 25% in well-connected teams. Still, reaching employees with the relevant information to succeed day to day can prove challenging. With over 72% of the brick-and-mortar workforce having no access to a company email or phone, […]
3 min read
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  1. Channel: Grocery

Ahold Delhaize’s Q1 sales climb 8.3%

ZAANDAM, Netherlands — Ahold Delhaize said its global retail portfolio reported sales growth of 8.3% in its first quarter as food-at-home consumption continued to prove resilient. Sales benefited from recent store acquisitions as well as favorable currency rates; at constant exchange rates, net sales increased 3.6% in the period to April 3. Net sales at […]
2 min read
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  1. Department & Category

Cooler Screen Builds Visionary Leadership and Advisory Teams for Accelerated Growth

Accomplished executives will accelerate Cooler Screens' mission to transform the consumer experience and solidify its role as a strategic digital media platform for retail. 
4 min read
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Editor’s Choice

  1. Channel: Dollar/Value
  2. Channel: Dollar/Value
  3. Corporate Strategy
  4. Corporate Finance
  5. Department: Consumer Durables
  6. Media & Marketing
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
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  1. Data & Insights
  2. Corporate Strategy
  3. Department: HBC
  4. Media & Marketing
  5. Data & Insights
  6. Shopper & Customer
  7. Trends & External Forces
  8. Merchandising

CVS to launch virtual primary care solution

WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […]
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  1. Retailer Media
  2. Corporate Strategy
  3. Media & Marketing
  4. Retailer Media
  5. Data & Insights

22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way

Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. 
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  1. Technology & Innovation
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats

Developing a Perfect Store Strategy in 2022

In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […]
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