Marketing: In Store

  1. Channel: Convenience

Rutter’s Takes Happy Hour From the Restaurant to the Grocerant

  For decades, restaurants—particularly full-service restaurants—have understood something that convenience stores are now exploiting exceptionally well: Consumers don’t simply buy food. They buy occasions. Happy hour is one of the classic examples. Restaurants created an entire marketing occasion around a traditionally slow period of the day by combining time, price, beverages, food and socializing into […]
6 min read
0
  1. CPG: Food

Handheld Protein Is Becoming the New Currency of Foodservice Convenience

  Why Restaurants, Grocery Stores and Convenience Stores Need a Handheld Strategy for Every Daypart—and Every Takeout Occasion From the perspective of Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions® Consumers are dynamic, not static. That simple fact is becoming increasingly important to foodservice operators in 2025 and 2026. Consumers are changing not only […]
10 min read
0
  1. Channel: Mass

Hershey’s Jessica DuQuesne & Flywheel’s Allyson Gill – Building a Winning Global Omnichannel “Scream for Reese’s” Campaign

The CPG Guys are joined in this episode by Jessica DuQuesne, Global Brand Marketing & Strategy Lead at The Hershey Company and Allyson Gill, Managing Director at Flywheel, the commerce accelerator division of Omnicom. Follow Jessica on Linkedin at: https://www.linkedin.com/in/jessica-duquesne-exec/ Follow the Hershey Company online at: https://www.thehersheycompany.com/ Follow Alyson on Linkedin at: https://www.linkedin.com/in/allyson-holland-gill-55194a2/ Follow Flywheel […]
3 min read
0
  1. Channel: Ecommerce & Digital

Visa Direct Targets Cross-Border Trade’s SMB Payment Gap

Watch more: PYMNTS On Air With Justin Zhao of Visa Direct and Ran Grushkowsky of MassPay  A small business can find a customer, supplier or contractor halfway around the world in minutes, then may spend several days trying to determine where the payment went. For a small or mid-sized business (SMB), sending funds abroad can […]
4 min read
0
  1. Department: Nonfood

What a $13 Million DOJ Case Reveals About B2B’s KYB Problem

The next frontier of know your business (KYB) may have surprisingly little to do with knowing whether a business exists. Instead, the governance and operational advantage is shifting to how a business has changed since Firm A last engaged with Firm B, or C or D, and so on. A federal case announced Wednesday (Sept. […]
3 min read
0
  1. CPG: Food

Are Snacks Really the New Mini-Meals? The Price, Portability and Flavor Battle for Immediate-Consumption Food

  The restaurant industry has spent years talking about the “snackification” of America. But in 2025 and 2026, Steven Johnson, Grocerant Guru® based Foodservice Solutions® in Tacoma, WA  thinks we need to be much more precise. Consumers are not simply replacing meals with snacks. They are fragmenting meals into more frequent, smaller, portable and price-sensitive […]
9 min read
0
  1. Department: Consumer Durables

The 10 Best Queue Management Software for Retail

A retail queue management solution replaces the crowd at the counter with a structured, visible queue: shoppers check in digitally, get a realistic wait estimate, and are served in order. Queue management software is what turns that queue into data a manager can act on. We compared 10 queue management software tools on what actually […]
6 min read
0
  1. Channel: Delivery

Walmart Takes Aim At Uber Eats and DoorDash With New Food Partner

Walmart is getting into the doughnut delivery business. CNBC reports that “the nation’s largest retailer announced this week it will first start delivering Dunkin’ products from its own stores, but will then expand the program over the next year to include most of the doughnut chain’s approximately 10,000 U.S. locations, most located outside Walmart stores […]
2 min read
0
  1. Channel: Delivery

Morrisons teams with Instacart owned Instaleap to boost online marketplace and in-store fulfulment

Instaleap, a company providing software for e‑commerce fulfillment and last mile operations that was recently bought by Instacart, and Morrisons have announced a new partnership. The UK grocery retailer is using Instaleap’s technology to manage orders across its marketplace channels, including Uber Eats, Just Eat and Deliveroo, and help store colleagues fulfil those orders faster […]
3 min read
0
  1. Channel: Convenience

7-Eleven’s BiG Flavor Bar: When More Flavor Could Mean Less Convenience

  The Grocerant Guru®, Steven Johnson examines why 7-Eleven may have created a customer-experience idea that looks delicious on the marketing board—but could create a service bottleneck in the real world. There is an old foodservice lesson that convenience retailers sometimes forget: Customers don’t go to a convenience store because they want more things to […]
8 min read
0
  1. Channel: Ecommerce & Digital

Smallest Businesses Fall Behind as Main Street Goes Digital

Labor Day finds Main Street approaching the fourth quarter with more ways to sell, get paid and source goods than it had four years ago. It also finds a substantial gap between the financial position of the smallest businesses and their larger SMB counterparts. Our PYMNTS Intelligence SMB Growth Monitor puts numbers around that divide. […]
3 min read
0
  1. Media & Marketing

Promotional Feature | How PMPs can help retailers unlock more snacks

Price-marked packs are helping convenience retailers make value more visible on shelf, and new in-store evidence suggests that getting the price point right can make a measurable difference. https://www.youtube.com/watch?v=WT0006VmZE0   With shoppers continuing to look for reassurance on value, the recent trial shows how a… This story continues at Promotional Feature | How PMPs can […]
< 1 min read
0
  1. CPG & FMCG

Walmart Just Changed the Food Game: It Understands Food Customers Better Than Fast-Food Retailers Do

Steven Johnson, The Grocerant Guru® at Tacoma, WA based Foodservice Solutions® says Walmart’s next big food opportunity isn’t simply selling more groceries—it is capturing more of the consumer’s eating occasions. There is a significant change underway in the American food marketplace, and Walmart deserves credit for recognizing it. Walmart is moving beyond traditional grocery delivery […]
7 min read
0
  1. CPG & FMCG

The New Foodservice Rent Equation: How Much Can a Restaurant or C-Store Afford to Pay for Real Estate?

  There is one fact about foodservice real estate that has remained true for decades: If you pay too much for the location, you eventually pay for it with your profits according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. But today’s foodservice business is considerably more complicated than simply saying, “Keep […]
9 min read
0
  1. Department & Category

CFO Caution Creates an Opening for Bolder Competitors

Corporate America may have a capital allocation problem hiding inside its risk management discipline. The PYMNTS Intelligence report “The Cost of Caution: Why CFOs Put Growth Plans on Hold,” the latest installment of the 2026 Certainty Project, found in September that middle-market chief financial officers set a higher bar for investing than retreating. More than […]
3 min read
0
  1. Channel: Mass

Reward appoints retail industry veteran Matthew Keylock as company’s new Chief Data & Analytics Officer

Reward, a customer engagement and commerce media specialist and a Rezolve Ai company, has appointed Matthew Keylock as Chief Data & Analytics Officer. Keylock will lead its global data, analytics and insight capabilities, building on its proprietary transaction and behavioural intelligence to drive customer insight, hyper-personalisation and targeting. He brings nearly three decades of experience […]
2 min read
0
  1. Department: Food

Nasdaq Verafin Takes the Fraud Fight to the Dark Web

Banks often don’t see a fraud scheme until money has left the account, and then it’s too late. A stolen check, compromised card or banking credential may already have circulated among criminals, giving fraud teams little time to intervene. As payments move faster and fraudsters gain tools that make it easier to exploit stolen information, […]
3 min read
0
  1. CPG & FMCG

Beating QSRs at the Foodservice Game: The Grocerant Has Been Playing This Game for Years

  The foodservice battlefield is changing again, according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Convenience stores are investing more heavily in prepared food. Quick-service restaurants (QSRs) are accelerating menu innovation. Grocery stores are expanding fresh prepared foods. Restaurants are improving takeout and delivery. And consumers continue to move seamlessly among […]
8 min read
0
  1. Channel: Mass

Aptos report: retailers heavily underestimating financial value of modernising their PoS systems

Aptos has released a new study conducted by Coresight Research. A key takeaway: 85% of retailers that have recently modernised their Point of Sale systems say the investment either met or exceeded their return on investment expectations. The report is based on a survey of 150 global retail decision-makers involved in PoS strategy, selection and […]
4 min read
0
  1. Channel: Ecommerce & Digital

The Buyer’s Mindset: What Happens Behind the Retail Desk

For a product brand, walking into a retail buyer meeting can feel like stepping onto a stage without a script. You know your product is innovative. You know your margins are solid. You know your branding is strong. Yet, you are sitting across from someone who could determine whether your product gets onto the shelf […]
8 min read
0
  1. Channel: Drug

The Private Label Biosimilar Paradox in Medicare Part D

By Tyler Novotny and Bryce Platt PBM-affiliated private label biosimilars would seem to have a built-in formulary advantage. But for ustekinumab, that advantage has not carried over to Medicare Part D. A recent JAMA Network Open study identified 12 ustekinumab products available for formulary coverage in early 2026. Yet the average Part D plan covered […]
2 min read
0
  1. Channel: Club

The Frozen Food Court Meets the Fresh Food Revolution: PDQ Shows How Restaurants Can Own the Game-Day Meal

  The football season has always been about more than football. It is about gathering, grazing, sharing, snacking and—perhaps most importantly—feeding a crowd without spending the entire game day in the kitchen according to Steven Johnson, The Grocerant Guru® at Tacoma, WA based Foodservice Solutions® That is why PDQ’s latest promotion caught my attention. PDQ, […]
7 min read
0
  1. Channel: Club

FaceTime with the Content Guy:  Bringing Home The Bacon

The New York Times “Wirecutter” product review/recommendation site the other day focused on bacon, concluding that a number of private label varieties from retailers including Aldi, Target, Walmart and Costco are among the tastiest – and most affordable – out there.  No small achievement, I think, but also a signifier of how important taste is […]
< 1 min read
0
  1. Channel: Convenience

The Next Big C-Store Brand Asset? Build an AI Mascot — Then Put a Real Person Inside It

  Convenience retailers have never had a shortage of products to sell. What they increasingly have is a shortage of distinctive personalities according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Gas is commoditized. Packaged beverages are everywhere. Snacks are everywhere. Even prepared food is becoming increasingly competitive as convenience retailers, restaurants […]
8 min read
0
  1. CPG & FMCG

Fresh Is No Longer a Department — It Is the Foodservice Battleground

  For years Steven Johnson, The Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has argued that Fresh Is First. Today, the data tells us something even more important: Fresh is no longer simply a department, a perimeter strategy, or a grocery-store differentiator. Fresh has become a competitive foodservice platform. And the retailers, restaurants, convenience stores […]
7 min read
0
  1. CPG & FMCG

Competitive Food Marketing Is Dead — The Consumer Has Moved On

  The Grocerant Guru® says the food marketer’s biggest competitor is no longer the restaurant across the street. It is the consumer’s smartphone, search engine, AI assistant, grocery deli, convenience store, and every other channel competing for the next meal. For years, food marketers have operated as though consumers still followed a predictable path: breakfast, […]
9 min read
0
  1. CPG & FMCG

The Three-Meal Day Is Dead: America Now Eats on Its Own Clock

  From breakfast at 7 a.m. to a protein snack at 10 p.m., consumers are turning “dayparts” into “day-anytime” — and food marketers need to catch up according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Harken back to a time when families routinely sat down together for breakfast, lunch and dinner. […]
7 min read
0

Trending Topics

Editor’s Choice

  1. Corporate Finance
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Home Improvement
  5. Channel: Mass
  6. Channel: Specialty & Other
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Stores & Formats

I got tired of guessing how U.S. retail is really doing, so I built a dataset

For the last week I’ve been pulling comparable sales and digital growth for every U.S. public retailer, straight from their own press releases, 10-Qs and 10-Ks. No aggregators, no estimates, no “industry sources.” 52 companies, about 3,300 data points, every one traced back to the filing it came from. It now lives on a page […]
Written by
  1. Uncategorized
  2. Department: Nonfood
  3. Corporate Finance
  4. Media & Marketing
  5. Data & Insights
  6. Start Ups
  7. Technology & Innovation
  8. Trends & External Forces
  9. Operations & Supply Chain

Anthropic Readies Over $30 Trillion Revenue Forecast for Investors

Anthropic is preparing to tell investors that it anticipates potential revenues of more than $30 trillion, The Wall Street Journal reported Tuesday (Aug. 25), citing unnamed sources. The figure would exceed the $28.5 trillion revenue estimate from SpaceX. Anthropic did not reply to PYMNTS’ request for comment. Tech startups and other companies going public often […]
Written by

Trending