Shopper & Customer

Articles about shoppers and shopping trends,

  1. Shopper & Customer

Tammy Girl returns to action as it makes debut on Asos

After a 17 year hiatus, Tammy Girl is back, with fast fashion giant Asos relaunching the brand on its website. In 2005, Tammy Girl closed its high street stores after being bought by BHS, leaving UK pre-teens distraught. Manchester based, digital fashion firm, Daisy Street acquired the brand and partnered with Asos for a capsule […]
2 min read
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  1. Shopper & Customer

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
3 min read
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  1. Shopper & Customer

CVS to launch virtual primary care solution

WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […]
3 min read
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  1. Shopper & Customer

5 Ways Brands Can Stay Competitive In A Recession

Economic volatility and uncertainty have become the order of the day. Some forecasters are using the “R” word (recession). Business is always difficult. In good times firms scramble to add capacity and meet demand while fending off the competition that is inevitably attracted to a robust and growing market. In bad times firms struggle to […]
3 min read
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  1. Shopper & Customer

5 truths about 2022 summer travel

This summer will bear witness to the clash of two great forces affecting the travel industry: the desire for post-lockdown “revenge travel” versus record inflation forcing households to budget more tightly. Luckily for the travel industry, the desire to take a summer vacation will win out, but inflation will affect what summer travel will look […]
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  1. Shopper & Customer

NRA: This Year’s Highlights, Trends and Must-See Booths of 2022

Take a quick dive into the happenings and surprises from this year’s biggest restaurant event! By Brittany Maroney, Director of Marketing Communications, PAR Punchh The National Restaurant Association Show was back, and in a big way! The halls of McCormick Place Convention Center in Chicago were packed with tens of thousands of eager food-loving fans, […]
3 min read
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  1. Shopper & Customer

What Is Trailblazer Connect? A Pathway to New Careers in the Salesforce Ecosystem

Learning for learning’s sake is great, but we all know that a huge benefit to all that learning you’re doing is being able to translate it into a fulfilling, high-paying career. Our mission at Salesforce is to give everyone an equal chance at landing a top job. With Trailhead, Salesforce’s free online learning platform, countless […]
5 min read
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  1. Shopper & Customer

Barr boosts its range of lemonades

Soft drinks firm Barr is adding two fruity lemonades to its range. Barr Fruity Lemonade Cherry and Fruity Lemonade Blue will become available next month and are aimed at 12- to 24-year olds, known as Generation Z. Adrian Troy, Barr’s marketing director, said: “Barr Fruity Lemonades offers shoppers something really quite different, blending big, full-on […]
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  1. Shopper & Customer

Developing a Perfect Store Strategy in 2022

In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […]
2 min read
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  1. Shopper & Customer

Victoria’s Secret Launches Digital Platform Dedicated to Women and Minority-Owned or Led Brands

Victoria’s Secret has launched VS&Co-Lab, a curated digital platform designed to connect shoppers with unique brands and their stories, while bringing their intimates, lifestyle and swimwear products to the forefront. The emphasis will be on brands that align with the retailer’s values of innovation and inclusivity. The collection will feature 19 brands at launch, with […]
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  1. Shopper & Customer

Kohl’s expects lower bids as inflation weighs on consumer purchasing activity

Kohl’s is anticipating that initial bids received from prospective buyers may be revised downward based on slowing sales in the face of inflation. The retailer last week cut its full-year earnings forecast coming off a disappointing first quarter.
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  1. Shopper & Customer

Macy’s raises annual forecast after strong quarter

Macy’s raised its annual sales and earnings forecast after a strong start to 2022. “While macroeconomic pressures on consumer spending increased during the quarter, our customers continued to shop,” Macy’s CEO Jeff Genette said. “We saw a notable shift back to occasion-based apparel and in-store shopping, as well as continued strength in sales of luxury […]
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  1. Shopper & Customer

GIANT taps Krueger as VP of team experience

CARLISLE, Pa. – The GIANT Co. has named Jennifer Heinzen Krueger vice president of team experience, effective May 30. Krueger replaces Matt Lutcavage, who is leaving for a new opportunity outside of the company. In her new role, Krueger will lead GIANT’s human resources team, which the company says is focused on fostering a culture […]
2 min read
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  1. Shopper & Customer

Dollar Tree’s Q1 earnings beat expectations

CHESAPEAKE, Va.— Dollar Tree reported a 43.2% increase in net income, to $536.4 million for the first quarter ended April 30. Diluted earnings per share for the quarter increased 48.1% to a first-quarter company record $2.37, compared to $1.60 in the prior year’s quarter, the company said Thursday. Consolidated net sales increased 6.5% to $6.90 […]
2 min read
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  1. Shopper & Customer

Providing a delivery experience that keeps consumers coming back 

Customer retention is a bigger issue now than ever before for retailers, as consumers have an increasing amount of variety and choice when it comes to where they make their purchases – particularly online. It is estimated that globally there are a total of 26 million ecommerce stores – a figure that grows by the […]
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  1. Shopper & Customer

Today in Data: As Stores Reopen, Customers Seek Personalized eCommerce

Today in data, as retailers report higher in-store sales, consumers say they prefer tailored online shopping experiences. Data $1.05B: First quarter sales by Urban Outfitters, which reports a dip in eCommerce shopping and a rise in in-store traffic 9%: Drop in eCommerce sales from 2021 reported by Dick’s Sporting Goods as customers returned to the […]
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  1. Shopper & Customer

Dollar Tree, Inc. Reports Results for the First Quarter Fiscal 2022

CHESAPEAKE, Va.–(BUSINESS WIRE)–Dollar Tree, Inc. (NASDAQ: DLTR) today reported financial results for its first quarter ended April 30, 2022. “The team delivered a solid start to the year – with a 6.5% top-line sales expansion, a 19.2% lift to gross profit, and a 48.1% increase to earnings per share. During the quarter, the Dollar Tree […]
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  1. Shopper & Customer

Improving the insurance agent experience through digital transformation 

Find out how an insurtech improved the agent experience by modernizing sales compensation management and speeding commissions. The post Improving the insurance agent experience through digital transformation  appeared first on The Future of Customer Engagement and Experience.
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  1. Shopper & Customer

Grocerants Replacing Restaurants and Grocery Stores for Dinner

  What’s for Dinner is the age-old question every parent hears, and most say I don’t know.  Today more and more families or looking online, or for new avenues of fresh food distributions in the way of meals and meal components that can be mixed and matched into perfect family meal.   Alternative fresh food […]
4 min read
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  1. Shopper & Customer

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
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  1. Shopper & Customer

CVS to launch virtual primary care solution

WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […]
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  1. Shopper & Customer

22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way

Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. 
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  1. Shopper & Customer

Developing a Perfect Store Strategy in 2022

In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […]
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