Articles on vendors in the retail and CPG industries.

  1. Corporate Strategy
I got several reactions to yesterday’s breaking news about the Federal Trade Commission (FTC) filing suit to block Kroger’s proposed $24.6 billion acquisition of Albertsons. MNB fave Glen Terbeek wrote: So much mass marketing mentality.  We are past the 1960’s.   What about maximizing market performance of each local store and its shoppers through creating […]
  1. Technology & Innovation
The San Francisco Chronicle reports that “as more retailers fret over theft in California stores, it appears another major chain is reconsidering its use of self-checkout machines. “Following in Target’s footsteps, at least one California Walmart has roped off its self-checkout area, reports KTLA. The store is in West Hills, a community in Los Angeles […]
  1. Channel: Delivery
The Register reports that “DoorDash will cough up $375,000 to settle claims it trampled California’s privacy laws by giving away customers’ info without their consent nor giving them the opportunity to opt out. “In addition to that paltry sum – for context, DoorDash’s annual revenue in 2023 was nearly $9 billion – the San Francisco-based […]
  1. Data & Insights
In the more than 70 years since Joseph Sherwood bought a bankrupt jewelry store in Bell Gardens, Calif., much has changed in the world, and in retail. That post-WWII period in the Western U.S. was marked by the Dust Bowl Exodus, now a distant memory for most. Since then, the demographic makeup of California has […]
  1. Channel: Dollar/Value
GOODLETTSVILLE, Tenn. — Dollar General on Friday celebrated the grand opening of its 20,000th store at its DG Market location in Alice, Texas. “Today marks an incredible milestone in Dollar General’s history,” said Steve Deckard, Dollar General’s executive vice president of store operations and development. “From our first general store to today’s 20,000th store opening, […]
  1. Channel: Mass
Walmart said this week that it’s planning on easing its requirements for in-full and on-time shipments from suppliers. According to The Wall Street Journal, Walmart said that it wants its suppliers to deliver shipments on-time 90 percent of the time and in-full 95 percent of the time, down from the 98 percent threshold the company […]
  1. Technology & Innovation
The Akamai 2023 State of the Internet report revealed that retail continues to be the most targeted industry for cyberattacks, accounting for over 14 billion observed incursions. Risks from cyber threats including fraud, account takeovers, malware, ransomware, compromised business emails and data breaches all begin with an initial breach. Any device connected to a retailer’s […]
  1. Channel: Drug
Different reactions to my criticisms of CVS. First, the one that took me to task: KC, shame on you! You have “one” customer who has raged, “outrage”  with a CVS experience.  Hello!  There are about 10,000 CVS locations in the US, and you site one disgruntled customer.  You, if ANYONE, should know that one customer […]
  1. Shopper & Customer
Financial information about customers has typically been stored by banks in their own closed systems. With open banking, however, banks and third-party service providers can exchange financial data through application programming interfaces (APIs). Open banking gives consumers the power to control what information can and cannot be shared with apps and third parties. Despite having […]
  1. Technology & Innovation
It’s no surprise that AI is reshaping the way businesses operate even at this very second. But does that mean for you to also hop on the bandwagon and implement it just because your competitors are? Well, the answer could be a yes or a no, depending on the type of business operation you seek […]
  1. Technology & Innovation
It’s that time of the year. The Northern hemisphere looks forward to spring. The Southern hemisphere looks forward to fall. And everybody in martech and marketing operations looks forward to the annual Stackie Awards. This will be our 10th edition of The Stackies: Marketing Tech Stack Awards. Wow, a decade of hundreds of martech stack […]
  1. Technology & Innovation
In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving […]
  1. Channel: Ecommerce & Digital
The Associated Press reports that Amazon has been ordered by Mexico’s Federal Commission on Economic Competition (COFECE) to reveal its algorithms and inform vendors on the platform “of all the variables and factors that are taken into consideration in selecting promoted items, to encourage certainty and transparency.” In addition, COFECE is ordering Amazon to “wall […]
  1. Agencies & Vendors
One of the benefits of being a RangeMe Starter or Premium subscriber brand is the opportunity to submit products to buyers who have immediate, limited-time opportunities that take place throughout the year. During these campaigns, retailers, distributors and foodservice operators invite brands that meet specific criteria to submit their products to be considered for placement […]
  1. Partnerships & Alt Profit
Amid declining sales, apparel retailer Express has hired restructuring adviser M3 and law firm Kirkland & Ellis to help restructure nearly $280 million of debt, according to the Wall Street Journal, which cited people with knowledge of the matter. If the company is unable to successfully restructure its debt, a bankruptcy filing could be imminent. Express’ […]
  1. Shopper & Customer
I always have my eyes open for dark horses, the come-from-behind winners that no one expects. I cheer for them, marvel at their grit, and hope for their victory over stronger, better-known competitors. They have always inspired me, and they challenge how I see the world. They give me hope. But why do dark horses […]
  1. Channel: Ecommerce & Digital
Two stories this morning about Amazon’s legal battles: •  Reuters reports that Amazon has asked a federal judge to dismiss a proposed class action suit accusing it of misleading customers about the benefits of an Amazon Prime subscription. According to the story, “The lawsuit alleged Amazon’s marketing about Whole Foods deliveries for Prime members is […]
  1. Channel: Ecommerce & Digital
Amazon experienced a record-breaking holiday season and finished the final quarter of the year in a more profitable position vs. the prior seven quarters. The company reported 14% year-over-year growth, surpassing their top-end predictions. CEO, Andy Jassy, attributed this success to several key areas including: reduced cost to serve stemming from fulfillment network enhancements and […]
  1. Media & Marketing
In the past few columns in our CPG Marketing Magic series, we’ve embarked on an exciting journey through the realms of branding, user experience, inventory movement, and digital advertising. Now, it’s time to delve into the pivotal role of metrics in your marketing strategy. In this article, we’re diving into the world of analytics, where […]
  1. Channel: Ecommerce & Digital
For households across America and the world, the Amazon “smile” has become a familiar feature of their daily lives. Emblazoned on countless corrugated boxes and bag mailers, it greets folks as they arrive home or provides a welcome respite in the middle of the day. So it’s a bit surprising that Amazon would be willing […]
  1. Technology & Innovation
The Dallas Morning News reports that Kroger is bring human checkout personnel back to a store in the area that it converted to all self-checkout three years ago. “We listened closely to customer feedback and made the decision to convert back to hosting staffed checkout lanes at this store,” John Votava, a Kroger spokesman, tells […]
  1. Data & Insights
The theme for retail marketers in 2024 is push forward when others pull back. Amid continued budget consolidation, unpredictable consumer demand, and macroeconomic factors, marketers naturally tend to conserve their resources for a brighter day. Despite industry challenges, the retail landscape is ripe with opportunities. The strong holiday season shone a light on the way […]
  1. Shopper & Customer
Identification helps retailers create more informed marketing and customer experiences, from personalizing messages early in their journey to treating loyalists like loyalists. The more site visitors can be identified, the more retailers can provide relevant, timely experiences that drive other critical performance metrics. A retailer that does very little to increase its visitor identification typically […]
  1. Technology & Innovation
Remember the days when malls and Main Street stores were bustling every single day? Things took quite a nosedive after internet shopping took off a couple of decades ago – so brick-and-mortar retail establishments have had to adapt to stay in the game. As customers continue to purchase items online and get them delivered to […]
  1. Technology & Innovation
In the ever-evolving landscape of retail, businesses are constantly seeking innovative ways to keep pace with changing consumer preferences, market dynamics, and technology advancements. The MACH architecture principles — microservices, API-first, cloud-native, and headless — have emerged as a powerful framework for retailers looking to transform their store systems, break free from legacy constraints, and […]
  1. Technology & Innovation
Artificial intelligence took center stage at the National Retail Federation’s annual Big Show held in New York City last week. Some 40,000 attendees and retailers from across the globe swarmed the Javits Center to explore AI-focused technologies and other innovations tailored to their current requirements, opening doors to new possibilities. RFID Has Come a Long […]
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  1. Merchandising
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  4. Merchandising
Testing for Ships in Product Packaging compatibility often involves “a series of drops and vibrations,” a packaging innovation team leader said. Sellers can expect fee discounts for program participation. Amazon is pulling back the curtain on how it’s teeing up more packages to arrive on doorsteps without Amazon logos. Last week, the Ships in Product Packaging program expanded by […]
  1. Shopper & Customer
  2. Department: Food
  3. Department: Nonfood
  4. Media & Marketing
  5. Retailer Media
  6. Agencies & Vendors
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Retail Operations
  11. Merchandising
84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: •  “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces
Walmart this morning released its final results for Q4 and the just completed fiscal year, saying that Q4 revenue was $173.4 billion, up 5.7 percent from the same period a year ago.  Q4 operating income was up 13 percent to $7.3 billion. US same store sales for the quarter were up four percent. Global e-commerce […]