Channel: Ecommerce & Digital

Articles about eCommerce.

  1. Channel: Ecommerce & Digital
My friend Bob Morris, the journalist-novelist who these days practices his punditry on Substack (in addition to running his own boutique publishing house, Story Farm) had a column the other day in which he focused on one element of the techlash as seen in a recent college graduation. “Imagine you’ve been invited to give a […]
  1. Channel: Ecommerce & Digital
Last week I did a piece about the state of customer service, referencing a New York Times piece about how Pope Leo XIV got treated badly when he called his old Chicago bank just looking to change his contact info.  (He’s living in the Vatican these days.) I commented, in part: This real-life scenario ought […]
  1. Channel: Ecommerce & Digital
Download the report to uncover how Sephora and Ulta’s Spring 2026 beauty sales events shaped shopper behavior, category demand, ecommerce performance, and brand momentum across the prestige beauty market. Spring beauty promotions remain one of the most influential periods for the beauty industry, driving major shifts in consumer spending across makeup, skincare, fragrance, and hair […]
  1. Channel: Ecommerce & Digital
Running a small retail business means every decision counts. Your point of sale system is one of the few pieces of software that touches every part of your operation – it’s how you take payments, track stock, understand your customers, and close out the day. Choose wrong and you’re stuck with something you’ve outgrown before […]
  1. Channel: Ecommerce & Digital
Southern Co-op has expanded its home delivery offer, launching a new rapid delivery service that will give shoppers access to groceries from their neighbourhood stores in as little as 30-40 minutes. The service, delivered in partnership with Snappy Shopper, will be available across 140 Southern Co-op… This story continues at Southern Co-op partners with Snappy Shopper […]
  1. Channel: Ecommerce & Digital
Congratulations! You have just landed your first major deal with a big-box retailer. Your product is slated to hit the shelves of dozens, hundreds, or perhaps even thousands of locations. The champagne has been popped, and the team is celebrating. However, now the REAL work begins! The transition from pitching to scaling is where many […]
  1. Channel: Ecommerce & Digital
InPost Group’s set of first quarter results is characterised by strong volume and revenue growth across all key geographies, accompanied by record high expansion of its locker delivery network. InPost delivered 77 million parcels in the UK and Ireland in Q1 2026, a 220% year-on-year… This story continues at InPost reports strong volume and revenue […]
  1. Channel: Ecommerce & Digital
The CPG Guys recap their attendance at the 2026 Amazon Upfront event which took place in New York City at the Beacon Theatre on May 11. CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj’s Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/ DISCLAIMER: The content in this podcast episode is provided for general informational purposes […]
  1. Channel: Ecommerce & Digital
If you’ve successfully built a direct-to-consumer (DTC) brand with strong online sales and a loyal following, you might feel ready for the next big leap: getting your product onto physical store shelves. But walking into a meeting with a buyer from Target, Sephora, or Whole Foods is very different from running Facebook ads. The retail […]
  1. Channel: Ecommerce & Digital
Amazon has announced the roll-out of its on demand delivery service Amazon Now to dozens of cities and millions of customers across the US. The offering, which provides thousands of fresh groceries, everyday household essentials, and locally relevant items in about 30 minutes or less, is now widely available in Atlanta, Dallas-Fort Worth, Philadelphia, and […]
  1. Channel: Ecommerce & Digital
The Wall Street Journal has a story about how retail media networks are making a play for the big time, attempting to show that that they can compete with legacy television networks in terms of return-on-investment. They will do so by participating in what in the ad biz is called “the upfronts” – a series […]
  1. Channel: Ecommerce & Digital
From the New York Times: “The nation’s biggest retailers are pouring billions of dollars back into their stores, even as more sales move online, in an effort to lure more shoppers and raise employee efficiency at brick-and-mortar locations.” Those retailers range from Walmart to Target and Dollar General to Aldi, as “America’s largest retailers are […]
  1. Channel: Ecommerce & Digital
  The competitive landscape in 2026 makes one fact unmistakable: the brands winning share of stomach are those that have mastered the Price, Value, Service Equilibrium. This is no longer a theoretical framework—it is the operating system of modern foodservice. Consumers are not just price sensitive; they are precision evaluators of total meal value, comparing […]
  1. Channel: Ecommerce & Digital
  The evidence is no longer anecdotal. Food delivery has evolved into a fully distinct retail channel—complete with its own economics, shopper behavior patterns, merchandising strategies, and competitive dynamics. Treating it as merely an “extension” of restaurants or grocery stores is strategically outdated according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. […]
  1. Channel: Ecommerce & Digital
Every year, millions of inventors and entrepreneurs launch great ideas and innovative products. Yet, only a small percentage make it onto retail shelves. One of the most common reasons? Poor pricing strategy. Knowing how to price your product for retailers is one of the most fundamental skills that can make or break your business. Setting […]
  1. Channel: Ecommerce & Digital
Check out our most clicked articles from last week, including Boot Barn, Aptos, Amazon Just Walk Out technology, Morrisons, Vusion, JD Sports Fashion, Kevel, Dollar General, The Trade Desk, and the first ever RTIH Retail Technology Hot 100 List.  Have your say and vote today! First ever RTIH Retail Technology Hot 100 List goes live, […]
  1. Channel: Ecommerce & Digital
  Caribou Coffee has launched an Everyday Value Menu (starting at $2) designed to compete directly with Starbucks across price architecture, service friction, and flavor accessibility. This is not a limited-time offer—it is a repositioning intended to increase visit frequency, attachment rate (food + beverage), and customer lifetime value.  According to Steven Johnson Grocerant Guru® […]
  1. Channel: Ecommerce & Digital
April 2026 Retail Metrics: April’s numbers are in — and furniture and mattress are moving in opposite directions. In mattress, traffic surged 45% year-over-year and prospecting activity more than tripled, yet conversion fell sharply and time with customers continued to drop. The opportunity is clearly there — closing it is the challenge. April isn’t a […]
  1. Channel: Ecommerce & Digital
  The headline sounds like progress—but let’s not confuse authorization with adoption. What CVS Health has accomplished in Rhode Island is operational alignment, not behavioral change. And in the WIC ecosystem, behavior—where and how benefits are actually redeemed—is everything. Meanwhile, competitors like Walgreens and other drug store operators face the same structural friction: WIC shoppers […]
  1. Channel: Ecommerce & Digital
MNB the other day took note of a New York Times report that “Maryland this week became the first state in America to ban grocery stores and third-party delivery services like DoorDash from using customers’ personal data to set higher prices. “The practice — supported by artificial intelligence and known as dynamic pricing or surveillance […]
  1. Channel: Ecommerce & Digital
Major technology companies are pouring $650 billion annually into AI infrastructure, but the spoils aren’t being distributed evenly. While hyperscalers like Google, Microsoft, and Amazon accelerate their investments to create scale advantages in compute and talent, a curious phenomenon is emerging: the builder saturation effect is intensifying competition while concentrating profits at the top.

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  1. Channel: Ecommerce & Digital
Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]

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