Marketing: Loyalty & Subscription

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  1. Shopper & Customer
 A whopping 81% of consumers plan to maintain or increase their digital usage, even as COVID-19 restrictions lift, according to a survey from FullStory. Is your business prepared to deliver an easy, friction-free experience?   During this episode of Retail Remix, Kirsten Newbold-Knipp, CMO of FullStory, and Elizabeth Simmer, Head of Onboarding & Professional Services, sit […]
  1. Shopper & Customer
SAN RAMON, Calif.–(BUSINESS WIRE)– #P97Networks–In a move to enhance its mobile apps for Chevron and Texaco consumers, Chevron Products Co., a division of Chevron U.S.A. Inc., today announced a new collaboration with mobile commerce leader P97 Networks to make every-day transactions for purchasing fuel and food or participating in loyalty offers as simple as unlocking […]
  1. WitsNotes
Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]
  1. Channel: Convenience
  There are times that old industry insiders pontificate on things that they just don’t understand.  This may not be the case this time for our own Grocerant Guru®, Steven Johnson, based in Tacoma, WA with Foodservice Solutions®.  Johnson stated, “consumers are attracted to restaurant brands for a plethora of reasons most are tired to […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Amal Jomaa, Head of Fashion at SO REAL Digital Twins AG. How has consumer shopping behavior evolved […]
  1. Shopper & Customer
Your retail business goals are things you want to achieve when growing and establishing your business. Coming up with business goals is vital for all types of business regardless of its location or what you sell. As a business owner, every aspect of your business concerns you, and you need to set clear goals for […]
  1. Technology & Innovation
We’re pleased to announce QVALON as sponsor of the Overall Winner category at our 2021 retail technology awards. QVALON, which is also sponsoring the Most Innovative UK retailer and Most Innovative Global Retailer categories, is a cloud-based mobile solution designed to manage, monitor, and maximise retail operations. The system ensures a uniform execution of operational […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Natalya Bucuy, Marketing Director at LiveHelpNow. How has consumer shopping behavior evolved over the past 5 years?  […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Katie-Jay Simmons, E-commerce Specialist, Fit Small Business. How has consumer shopping behavior evolved over the past 5 […]
  1. Channel: Mass
NEW YORK – One year since the launch of Walmart+, the retailer’s membership program is growing faster than expected and has reached an “inflection” point, with an estimated 32 million U.S. subscribers, according to a note out this week from Krisztina Katai, an equity research analyst at Deutsche Bank. Katai cites results from a consumer […]
  1. Media & Marketing
Attaining customer loyalty is perhaps harder today than it has ever been. Consumers have an abundance of choice, both online and offline, when it comes to the retailers they can choose to spend their hard-earned money with. If a retailer doesn’t meet a customer’s high expectations, no matter the reason, that shopper is unlikely to […]
  1. Agencies & Vendors
IRI®, a fast-growing global technology leader in innovative solutions and services for consumer, retail and media companies, today announced the launch of IRI Lift™ for Facebook
  1. Channel: Ecommerce & Digital
Co-op today launched a partnership with Amazon that will allow customers to do their full grocery shop online. Co-op Amazon is being offered to Amazon Prime customers in Glasgow first before being expanded across the UK. The move has attracted some criticism from those arguing that the Co-op’s ethical heritage made it disappointing to see […]
  1. Agencies & Vendors
What does the future hold for e-commerce? In a word, convergence. Anonymous (not verified) Thu, 09/16/2021 – 10:43am Thanks in large part to the shifting consumer habits that arose in lockstep with COVID-19, by next year more than half (51.3%) of the U.S. population will be digital grocery buyers. However, that doesn’t mean these shoppers […]
  1. Channel: Mass
A research note published by Deutsche Bank says that the Walmart+ membership program has picked up the pace of new members with the total count having grown to an estimated 32 million U.S. households. About 86 percent of Walmart+ members have also subscribed to Amazon Prime. Walmart CEO Doug McMillon said the retailer is focused […]
  1. Shopper & Customer
Upside launches ‘The Tipping Point of Loyalty’ report today which also finds retail customers are now less loyal than they were before the pandemic. Today, intelligent marketing service Upside releases its first industry white paper on retail loyalty, which identifies that the value of one loyal customer is equal to that of twenty-two non-loyal customers. Based on […]
  1. Media & Marketing
The CPG Guys, Sri & PVSB, are joined in this episode by Dave Sommer Director, CPG, Retail Partnerships, Shopper Marketing and eCommerce at Facebook. Founded in 2004, Facebook’s mission is to give people the power to build community and bring the world closer together. People use Facebook’s apps and technologies to connect with friends and […]
  1. Media & Marketing
An Assessment of 50 Leading Retailers’ Loyalty Programs Leads to Insights and Learnings for the Industry Customer loyalty is fleeting, yet more critical than ever to capture. It’s incumbent upon retailers to create the types of loyalty programs that consumers value being a part of. And increasingly that means offering a combination of traditional and […]
  1. Technology & Innovation
Many workforce management solutions in the contact center are outdated and urgently in need of an upgrade. Amid ongoing disruption, customer expectations have skyrocketed. To keep up, contact centers have had to make changes, including the technology used to manage their workforces. The latest State of Service report reveals that 78% of decision-makers have invested […]
  1. Technology & Innovation
RTIH rounds up the retail systems ventures who have been making waves with major investments, including OLIO, Blendid, Beauty Pie and commercetools. 1. OLIO OLIO, a UK-based mobile app for the sharing of food and other items, has closed a $43 million Series B funding round. The venture will use the cash for product development, […]
  1. Media & Marketing
A quick-service hamburger chain is updating its online ordering interface and mobile app, while adding a digital loyalty program. Jack in the Box Inc. is entering the final implementation phase of the ParTech Punchh customer loyalty, offers and engagement solution, across its 2,219 corporate and franchised restaurants. Punchh, a ParTech company, is responsible for updating Jack in […]
  1. CPG & FMCG
A new football season has kicked-off to great fanfare and, with it, a pivotal shopping season for many companies. “Gameday” may be just one of several red-letter shopping seasons in Q4, but it’s a long season. Not just for players and fans; for brands and retailers as well. In many ways, gameday runs from the […]
  1. Department: Nonfood
Petco announced late last week that PupBox, the retailer’s monthly subscription service for dogs, will expand to offer boxes across four life stages – Puppy, Young Pup, Grown Pup and Senior Pup – designed for a dog’s specific needs at each stage of life. Building on the success of Petco’s popular puppy-focused PupBox offering, these […]
  1. Technology & Innovation
We’re pleased to announce QVALON as sponsor of the Most Innovative Global Retailer category at our 2021 retail technology awards. QVALON, which is also sponsoring the Most Innovative UK retailer category, is a cloud-based mobile solution designed to manage, monitor, and maximise retail operations. The system ensures a uniform execution of operational standards across your […]
  1. Technology & Innovation
Sales and Share Software: Why Do You Need It? Here at Analytic Index, we understand how succeeding in sales isn’t an easy job, especially among eCommerce businesses with a lot of competition. You will need to have superb marketing skills, a good relationship with customers, and the drive to keep moving forward. Besides this, you […]

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  1. WitsNotes
Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]

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