Marketing: Loyalty & Subscription

  1. Data & Insights

Food Retailers Adopting ‘Quick Commerce’: How Foodora’s Technology is Reshaping Retail

  Europe’s retail landscape is undergoing a seismic shift, driven by the rise of “quick commerce”—a model that promises rapid delivery of groceries, meals, and essential items in as little as 15-30 minutes. Leading the charge is Foodora, which under the visionary leadership of Herbert Haas, is deploying cutting-edge technology to reinvigorate food retail and […]
4 min read
0
  1. Partnerships & Alt Profit

Wings and Rings Branded Partnerships Drive Sales

  From a historical grocerant perspective, branded partnerships have long been a cornerstone for driving consumer interest and boosting sales in the foodservice industry. By combining iconic flavors, recognizable brands, and promotional synergies, successful partnerships have created memorable dining experiences that resonate with customers and spur repeat visits according to Steven Johnson Grocerant Guru® at […]
4 min read
0
  1. Technology & Innovation

Walkbase Millimeter Wave Sensor Solution now available for retailers following US grocery store trials

STRATACACHE company Walkbase, an in-store analytics solutions provider for retailers, has unveiled new millimeter wave sensor technology. On display this week at NRF in New York, it provides retailers and premises owners a way to accurately measure in-store customer behaviour without collecting or divulging the personal identifying information (PII) of customers.  “For retailers looking to […]
3 min read
0
  1. Technology & Innovation

Digital gift cards firm Recharge announces £38 million facility with ABN AMRO to fuel M&A strategy

Recharge, a European specialist in online prepaid payments, has secured a £38 million facility with ABN AMRO. It says that the funding will enable the company to “drive consolidation across markets, open new segments and overall strengthen its position in the prepaid payments industry”. The £38 million facility is part of a broader strategy to […]
2 min read
0
  1. Media & Marketing

The Rise of Digital Coupons: A Pathway to Brand Value in the Food Industry

  As the food and beverage industry navigates the intersection of evolving consumer behaviors and digital innovation, one tool has surged in importance: digital coupons according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. These virtual savings mechanisms not only attract new customers but also drive loyalty, purchase frequency, and basket size. […]
4 min read
0
  1. Technology & Innovation

Refund tech firm Reshop brings in Afterpay Co-Founder Anthony Eisen as CEO and bags $17m in funding

Reshop, a startup that focuses on the refund process for both consumers and retailers, has announced Anthony Eisen as its CEO, as well as a $17 million fundraise.  Eisen most recently served as Co-Founder and Co-CEO at FinTech firm Afterpay, which he launched alongside Nick Molnar in 2014 and listed on the ASX in May […]
2 min read
0
  1. Retailer Media

The Role of Private Label in Driving Brand Retail Media Investment with Omnicom Commerce’s Jacquelyn Baker

The CPG Guys are joined in this episode by Jacquelyn Baker, CEO of Omnicom Commerce, a Flywheel Commerce company. Omnicom Commerce consists of Tracy Locke, Hagarth & TPN agencies. Specializing in designing compelling brand experiences for both owned andthird- party (3P) retail environments, Omnicom Commerce blends brand building with commerce, driving discovery, loyalty, and conversion […]
2 min read
0
  1. Shopper & Customer

Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores

The Buckle, Inc., will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer — and employee — in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for […]
< 1 min read
0
  1. Technology & Innovation

Many UK retail CFOs pessimistic about trading conditions for 2025 as budget adds £7bn to bills

A British Retail Consortium survey of CFOs (Chief Financial Officers) at 52 UK retailers reveals significant concern about trading conditions over the next 12 months. Sentiment languished at -57 with 70% of respondents “pessimistic” or “very pessimistic” about trading conditions over the coming 12 months, while just 13% said they were “optimistic” or very “optimistic” […]
3 min read
0
  1. Technology & Innovation

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it […]
4 min read
0
  1. Media & Marketing

The Grocerant Guru®: TikTok’s Marketing Power and the Way Forward

  As the Supreme Court prepares to hear arguments about the potential U.S. ban on TikTok, the food retail and restaurant industries face critical questions about their future advertising strategies. TikTok has proven itself as a dominant force in the digital marketing ecosystem, delivering unparalleled engagement and influencing consumer behavior according to Steven Johnson Grocerant […]
4 min read
0
  1. Shopper & Customer

Andrea Leigh of Allume Group: 3 Ways To Drive Shopper Loyalty Today

“Loyalty is huge and can drive an enormous amount of growth for a brand.” — Andrea Leigh, Founder and CEO, Allume Group Stanley Cup. Barbie. Apple. What do all these brands have in common? Fiercely loyal customers. These companies breathe rarefied air. Achieving customer loyalty is the Holy Grail, but it is still elusive for […]
8 min read
0
  1. Technology & Innovation

Game changer for Wolt Ads retail media solution as it utilises AppsFlyer Data Collaboration Platform

AppsFlyer, a specialist in data collaboration solutions, marketing measurement, and data analytics, has announced a partnership with Wolt, which operates in the local commerce and delivery space. Through the tie up, Wolt Ads – Wolt’s retail media solution – will utilise AppsFlyer’s Data Collaboration Platform (DCP) to share and collaborate on first-party data with advertisers […]
2 min read
0
  1. Department: Beverage

Casey’s General Stores Strengthens Consumer Bonds with ‘Darn Good Coffee’ Launch

  In a bold move to deepen its relationship with consumers and elevate its position within the convenience store sector, Casey’s General Stores, Inc. has introduced eight new blends in its innovative “Darn Good Coffee” lineup. With this launch, Casey’s is poised to redefine how consumers view coffee offerings from convenience stores, leaning into decades […]
4 min read
0
  1. Technology & Innovation

Five year journey comes to an end as Scott Ruffin founded online delivery startup Pandion shuts down

Just ten months ago, Pandion, which was started in 2020 by former Amazon and Walmart executive Scott Ruffin, raised $41.5 million, with sales forecasted north of $200 million. But the parcel network designed for e-commerce residential delivery has now closed abruptly, after talks with potential acquirers and investors proved unsuccessful. Employees will be paid through to […]
4 min read
0
  1. Technology & Innovation

Retail247 enlists industry veterans as technology firm announces formation of new advisory board

Retail247, known for its PIM (Origin), stock platform (Archean) and retail consultancy services, has announced the formation of a new advisory board. This includes Andy King who has served as CEO at Evans Cycles, Dobbies Garden Centres, and Notcutts Garden Centres. Additionally, he has held NED roles at several prominent businesses including Topps Tiles and […]
2 min read
0
  1. Channel: Dollar/Value

Why Amazon Fresh’s Strategy Misses the Mark: Losing to Aldi, Lidl, and WinCo

  Amazon has built its empire on delivering items quickly and at low prices, revolutionizing e-commerce along the way. However, that formula has stumbled in the competitive and customer-sensitive grocery segment according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Johnson believes that Amazon Fresh, instead of using its tech-driven efficiency to […]
4 min read
0
  1. Department & Category

Food Price Wars and Service in Focus: EG America Introduces $3 Meal Deal

  Throughout history, price wars have shaped consumer decision-making in the competitive foodservice landscape according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. However, price alone seldom guarantees success; service, convenience, and quality frequently emerge as decisive factors. In this context, EG America’s introduction of its $3 Meal Deal signals a strategic […]
3 min read
0
  1. Data & Insights

Why Restaurants and Convenience Stores Should Require Employees to Wear Body Cameras

  In an era marked by escalating retail crime, workplace violence, and evolving customer service demands, restaurants and convenience stores should be poised to embrace a game-changing innovation: employee body cameras according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.    Initially tested by major retailers like Walmart, body cameras are proving […]
4 min read
0
  1. Channel: Grocery

Kroger’s Pricing and Positioning Problems

  Kroger, one of the United States’ largest grocery chains, faces an increasingly challenging road ahead. The failed merger with Albertsons, intensified scrutiny over food stamp benefits, and a fragmented brand strategy are creating a conundrum for this retail giant. As competitors adapt more rapidly to changing consumer preferences, Kroger’s struggles highlight the evolving dynamics […]
4 min read
0
  1. Technology & Innovation

Retail Renaissance – The Trends Transforming 2025

The retail world is on the brink of a seismic shift. With 2025 fast approaching, it’s becoming increasingly clear that staying ahead of trends is not just a competitive edge—it’s a necessity. For product brands, adapting to these changes is crucial in navigating the future landscape. This blog post will walk you through the emerging […]
3 min read
0
  1. Technology & Innovation

bpost tests out parcel lockers initiative in Antwerp that offers shipping without packaging or labels

bpost, also known as the Belgian Post Group, is launching a pilot project that allows customers to send items without packaging or labels by dropping them off in a parcel locker. In an initial stage, this option will only be available through the My bpost app. Starting this week, private customers and businesses sending items […]
2 min read
0
  1. Shopper & Customer

Drive Customer Engagement with These 2025 Consumer Food Trends

  One thing is very clear to start the New Year according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, Restaurants, convenience stores, and service delis can unlock consumer engagement by tapping into the trends highlighted in Grubhub‘s annual “2024 Delivered Report.” This report offers a treasure trove of insights into consumer […]
3 min read
0
  1. Channel: Grocery

The Risk of Raising Restaurant Prices in 2025

  In 2025, the foodservice landscape is rapidly evolving, creating significant challenges for restaurant operators contemplating price increases. While higher menu prices may offset rising labor, rent, and ingredient costs, they come with heightened risks in an era where consumer behavior has dramatically shifted. From the Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […]
5 min read
0
  1. Department: Beverage

Coffee Sector Conundrum: Price and Innovation Win Legacy Brands Falter as New Regional Chains Shine

  The coffee sector is facing a dynamic shift as legacy brands struggle to innovate while new regional players capitalize on customer preferences for value, quality, and service. As consumers redefine what they expect from coffee experiences, price sensitivity and innovative offerings are driving a wave of migration away from industry stalwarts. Steven Johnson the […]
5 min read
0
  1. Department: Food

Fast Food Restaurants: The Race to Attract Customers Back

  Today convenience stores, grocery delis, and virtual restaurants are eating into legacy restaurant market share according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.The fast-food industry, once the go-to for affordability, speed, and convenience, is facing formidable competition from unexpected corners. Convenience stores (C-stores), grocery deli departments, and virtual restaurants are […]
5 min read
0
  1. Technology & Innovation

Leveraging technology to elevate customer satisfaction in retail: trends and innovations

In today’s competitive retail landscape, customer satisfaction is more important than ever. With so many opportunities available, customers expect outstanding experiences based on what they are looking for. From a personalised shopping perspective to a seamless omnichannel experience, tech innovations are redefining the retail industry completely. That being said, let’s dive deeper into this article […]
6 min read
0
  1. Data & Insights

Why McDonald’s Mobile App Continues to Set the Restaurant Industry Standard

  Success does leave clues, and in the minds-eye of the team at Tacoma, WA-based Foodservice Solutions® and its Grocerant Guru® Steven Johnson, “McDonald’s digital app is not just the industry standard today—it’s a benchmark getting better every day.” Jim Collins’ legendary book Good to Great laid out what separates top-performing businesses, and nowhere is […]
3 min read
0

Trending Topics

Editor’s Choice

  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
Written by
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces

2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
Written by
  1. Data & Insights
  2. Technology & Innovation

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
Written by
  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Holiday & Events
  10. Merchandising
  11. Operations & Supply Chain
  12. Stores & Formats

Some retailers would benefit from a TikTok ban in 2025

TikTok Shop took the market by storm in just two years. The social media platform sold more merchandise than Sephora [LVMUY] in late 2024 according to Earnest credit card data. TikTok Shop also handily outperformed during the 2024 holiday season. But a potential ban could result in brands losing access to a vital marketing and […]
Written by

Trending

Advertisement
Advertisement