Trends: Tech

Articles on Trends in retail tech.

  1. Technology & Innovation

Pacsun Names 17-Year Company Veteran Co-CEO

Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years with the company to join Fear of God as CEO. Chang will stay with Pacsun in his current capacity until March 8 to facilitate the […]
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  1. Technology & Innovation

RTIH Top 100 Retail Technology Influencers List: this is your last chance to enter

We’re gearing up to publish the latest edition of the RTIH Top 100 Retail Technology Influencers List. RTIH is scouring the retail tech world to find the most influential figures for this comprehensive list of people and trends that shaped the industry in 2022 and will continue to drive it further in 2023. With the […]
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  1. Technology & Innovation

The Home Depot’s VP of Technology: ‘Success is Removing Friction From the Customer’s Interconnected Journey’

The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer […]
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  1. Technology & Innovation

2023 PR Predictions

We don’t exactly have a crystal ball to look into the future of PR, but we can make educated guesses based on our experiences and analysis. Here is our 2023 PR trends forecast:  AFFILIATE MARKETING The gift guide climate really evolved this year with affiliate links and/or major online retailer availability becoming a requirement for […]
6 min read
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  1. Technology & Innovation

2023 Retail Predictions (Part 2)

Last week we released the first batch of Steve’s predictions. This week we conclude with six more, centering on how “hybridization” will steal the crown from omni-channel, how trading-down (in product and format) will define the year, the likelihood that big consumer credit troubles emerge, why strong balance sheets reign supreme, how the Metaverse is […]
2 min read
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  1. Shopper & Customer

NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

The NRF Big Show, held in NYC Jan. 15-17, did more than bring together 35,000 attendees and more than 1,000 exhibitors. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Here’s our take on just a few of the key […]
5 min read
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  1. Technology & Innovation

Embracing the Metaverse: A Bold Way to Improve Customer Retail Experiences

There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will transform how companies engage with customers and it will alter the way we do business. The metaverse simply integrates the physical and digital worlds, enhancing both through virtual worlds or simple contextual overlays. While companies currently interact […]
3 min read
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  1. Data & Insights

7 Tips for Using Videos to Increase E-commerce Sales

With new e-commerce stores springing up around the internet every other day, the competition is getting more fierce than ever. The challenge is to not only attract customers but be able to make them repeat purchases from the store. With this in mind, all the e-commerce companies are utilizing every possible way to gain shoppers. […]
5 min read
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  1. Technology & Innovation

Microsoft is sunsetting social VR pioneer AltspaceVR

AltspaceVR has had a few close calls over the years, but the company that built virtual social spaces well before “metaverse” was a household word is shuttering for good this time. After announcing that it would close up shop in 2017, Microsoft intervened and the company came under the tech giant’s wing. Now, Microsoft is […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon Fresh UK pulls plug on Just Walk Out technology powered Dalston, London store

Amazon Fresh UK has closed its Dalston, London location, less than 18 months after opening it in a blaze of autonomous retail glory. Amazon did not respond to our request for comment. Its first UK checkout-free store arrived in March 2021, in Ealing, west London. It then quickly opened another 18, predominantly in the capital, […]
2 min read
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  1. Department: Beverage

Yes Bojangles Partnership with Appalachian Mountain Brewery Works

  Bojangles new brand messaging with a real kick! In an effort to drive brand awareness, brand relevance, and internet buzz all with edifying the Bojanglesbrand with some new electricity, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, that’s why Bojangles and Appalachian Mountain Brewery (AMB) have partnered to brew […]
3 min read
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  1. Retailer Media

Retail Media will add Fuel to the Fire for M&A in AdTech

If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. Those sponsored positions are what are now known as retail media, which has become the third-largest U.S. digital advertising channel after paid search and paid social campaigns. Even more impressive, eMarketer expects it to nearly double, from $31 […]
4 min read
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  1. Technology & Innovation

Where arrogance and sophistication collide: the week’s six biggest retail technology news stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including H-E-B, AutoStore, Sainsbury’s, Just Eat, Wakefern Food Corp., and Trigo. 1. H-E-B taps AutoStore tech for ‘world’s most […]
4 min read
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  1. Shopper & Customer

Top 5 E-Commerce Trends for 2023 — According to the Experts

Facing an economic downturn and reduced spending, 2022 was arguably one of the toughest year’s retail has ever faced. As the cost-of-living crisis continues, thoughts are now turning to what 2023 will have in store and how e-commerce merchants will respond to the challenges ahead. We spoke to a range of industry experts to get […]
4 min read
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  1. Technology & Innovation

Majority of consumers say retail technology will improve overall shopping experience

90% of consumers believe technology will significantly improve the overall shopping experience, according to research released by Shekel Scales at NRF 2023. While nearly 60% of the 573 respondents cited technology that speeds and simplifies the self-checkout process, more than 30% expressed a desire for offerings that help them get in and out of the […]
2 min read
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  1. Technology & Innovation

2023 will be a chaotic year for martech, yet the start of a massive wave of growth

I’m going to start the year with a controversial prediction: we are at the beginning of a massive wave of growth in martech. The next 7 years of expansion in our industry and profession will dwarf the past 7 years. I assume that’s a controversial claim because most people think this is going to be […]
9 min read
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  1. Department & Category

Outside Eyes Can Drive Restaurant, C-Store, and Takeout Food Sales

  Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared meals and meal components continue to drive customer adoption, retail service change, and food industry sector upheaval according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Recently FoodMix Marketing Communications’ 2023 Predicted Food Trends that Johnson believes our regular readers would benefit from reading.  […]
3 min read
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  1. Technology & Innovation

CES 2023: Will the metaverse remain an unfulfilled prophecy?

It gets thrown around so often that even typing it here begs a virtual eye roll – but yes, it’s true: the metaverse was all abuzz at CES 2023. Indeed, vendors were keen to showcase technologies that could play a key role in making virtual worlds a sensory-rich experience. OVR Technology, for example, unveiled a […]
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  1. Technology & Innovation

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
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  1. Technology & Innovation

RTIH rustles up the six biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Walmart, Salesforce, Rohlik Group, Halfords, Amazon, and Oxbotica. 1. Walmart and Salesforce team up to offer local fulfilment […]
4 min read
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  1. Technology & Innovation

5 Lessons for Luxury Retail Success With NFTs and the Metaverse

The hype surrounding non-fungible tokens (NFTs) and metaverse environments has had highs and lows. Media attention increased dramatically in late 2021 after Facebook rebranded as Meta and virtual art sales made huge profits. This initial fervor quickly subsided with consumer search volume for NFTs and the term “metaverse” decreasing substantially in 2022. It’s still difficult […]
4 min read
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  1. Technology & Innovation

What’s next in tech? A look back at 2022 trends and 2023 predictions

PR pros, here’s what you need to know. Now that we’re officially in the new year, there’s no better time to reflect on 2022. As always, there was no shortage of monumental moments throughout the tech space, with everything from artificial intelligence (AI) to augmented reality (AR) making waves. While many of 2022’s trends will […]
4 min read
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  1. Trends & External Forces

The future of hard copy books market: challenges, opportunities and… a Scandinavian solution

Bonnier, a leading Scandinavian publisher has found a way to resolve the issue that most book publishers are to face sooner or later. And no, it’s not about a competition with eBooks, TikTok,  Metaverse and everything digital (I will tell you why), but rather about movers and shakers dictating their rules to the market. Why […]
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  1. Technology & Innovation

The Opportunities (and Risks) of the Metaverse

The metaverse is creating a lot of buzz in the media, especially with its promise of creating a more integrated and open digital world. With its many associated technologies, such as Web3, NFTs and blockchain, it has especially generated a lot of hype in the retail industry. But it also has garnered a lot of […]
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  1. Technology & Innovation

A big CES 2023 trend: all battery power, everywhere, all the time.

As we were roaming the halls of CES in Las Vegas, one product category stood out across the board; there’s a lot of focus on portable (and less portable) power storage. These are more than your average charge-your-phone-once-or-twice battery packs, ranging from simple small power packs, to sophisticated power stations that can connect to portable […]
6 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Department: Nonfood
  3. Corporate Strategy
  4. Corporate Finance
  5. ESG
  6. Media & Marketing
  7. Agencies & Vendors
  8. Data & Insights
  9. Shopper & Customer
  10. Trends & External Forces
  11. Holiday & Events
  12. Operations & Supply Chain

Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023

In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  1. Data & Insights
  2. Department: Consumer Durables
  3. ESG
  4. Media & Marketing
  5. Data & Insights
  6. Shopper & Customer
  7. Technology & Innovation
  8. Trends & External Forces
  9. Holiday & Events
  10. Operations & Supply Chain
  11. Stores & Formats

Retail Traffic Trends #112: Consumer Habits 2023

While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]
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