Trends: Tech

Articles on Trends in retail tech.

  1. Technology & Innovation
Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […]
  1. Technology & Innovation
There was a meme circulating around social media last week of an agency marketer rambling in a “thought leadership” interview on TikTok. I have no idea if it was parody or real. Or more accurately, if it was intentional or accidental parody. It was a jumbled jubilee of buzzword bingo – personalization, data, brand, experience, […]
  1. Technology & Innovation
Confer With, a 1:2:1 video commerce platform built for retail and e-commerce firms seeking to scale personal shopping, emerged victorious this week as the Overall Winner at the 2023 RTIH Innovation Awards. After a rigorous judging process and amidst strong competition across various categories, Confer With received praise not only for its individual contributions but […]
  1. Shopper & Customer
The best marketing in the world won’t move the needle if potential customers shy away at the last moment. One way to avoid this is shopper marketing, a group of tried and true techniques designed to make the last mile of the purchase journey so effortless that potential customers become actual customers. In this blog […]
  1. Technology & Innovation
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including TrusTrace, New Look, Square, Fossil Group, NewStore, InPost, and the 2023 RTIH Innovation Awards. 5…This week, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud […]
  1. Channel: Restaurants
How are you going to garner new customers while edifying the old and most loyal customers?  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® a customer focused partnership just might be the answer to drive incremental brand relevance. Have you heard that Arby’s is partnering with Paramount+ to celebrate the release […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Tesco, B&M, TPP Retail, SeeChange Technologies, Coalescent Mobile Robotics, German Doner Kebab, and the 2023 RTIH Innovation Awards. B&M rolls out TPP Retail […]
  1. Channel: Restaurants
  If you were ever wondering what brand relevance looked like after over a hundred Yes, (102) years of messaging looked like just keep reading.  White Castle after over 102 years has brand electricity once again this year.  How can that be?  Simple branded gift giving!  According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
  1. Channel: Mass
  That’s right Walmart is targeting the next generation of consumers with interactive participatory marketing that it hopes to edify its relationship with a new generation of consumers according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   In what it hopes is branding coup, Walmart recently debuted 2 digital play experiences […]
  1. Trends & External Forces
  Regular readers of this blog know that old adage; if the shoe fits ware it, well apparently so does the marketing team at McDonald’s. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe relevant brands look for ways to bring comfort and convenience to their customers.  There is no doubt that McDonald’s […]
  1. Technology & Innovation
We welcome Brendan Witcher, Forrestor’s VP & Principal Analyst back to the pod to get his always insightful and provocative perspectives on retailer’s priorities for 2024. He helps us separate the real from the imagined with a preview of his upcoming report on where retailers are placing their bets for the future. We start with his […]
  1. Technology & Innovation
We’re pleased to announce the shortlist for the 2023 RTIH Innovation Awards Customer Experience Excellence category, sponsored by Goodays. We received a record number of submissions this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times. Our winners will be revealed at the 2023 RTIH […]
  1. Technology & Innovation
Portuguese startup Sensei has announced its entry into Italy with the opening of the country’s first autonomous supermarket. Located in Verona, the Tuday Prendi & Vai location was inaugurated on Wednesday 8th November, offering a shopping experience with no queues, or self-scanning or checkout processes. Sensei, whose autonomous stores can also be found in Europe […]
  1. International
Parcel delivery company DPD has officially opened a new £40 million eco-regional sortation centre in Bromley-By-Bow that will enable the firm to deliver up to 80,000 ‘green’ parcels into London each day.  The opening ceremony was performed by the Secretary of State for Transport, Mark Harper. The new facility, which is the size of 8.5 […]
  1. Technology & Innovation
Żabka Polska has launched its first ever store that is open 24/7 and offers both a traditional and autonomous shopping option. In a LinkedIn post, Patryk Powierża, Head of Nano Growth at Żabka Polska, said: “Today we opened the first hybrid Żabka store powered by autonomous technology (supplied by AiFi). How does it work?” “From […]
  1. Partnerships & Alt Profit
Claire’s is adding to its growing retail presence through a new partnership with Kohl’s that will see an assortment of the brand’s jewelry, accessories and cosmetics featured in Kohl’s stores nationwide in time for the holiday season. Claire’s activation at Kohl’s began rolling out in early October and will be live at 700 Kohl’s across […]
  1. Technology & Innovation
Annually, retail faces a potential sector wide tech investment gap of billions of pounds, according to the KPMG/RetailNext Retail Think Tank (RTT). This is creating an innovation vacuum which not only threatens retail performance, but also risks long-term sector health and business survival, the RTT’s latest quarterly whitepaper argues. It suggests omnichannel retailers should be […]
  1. Stores & Formats
With record-breaking attendance, the National Association of Convenience Stores (NACS) Show 2023 proved to be a resounding success. This year’s NACS Show, held from October 3-6 at the Georgia World Congress Center in Atlanta, drew in 24,084 attendees from 67 countries.  With such impressive attendance numbers, NACS is the go-to show for anyone in the […]
  1. Technology & Innovation
As part of the President’s Investing in America agenda, the U.S. Department of Commerce identified regional centers primed for technological innovation and job creation.
  1. Technology & Innovation
There are just over two weeks left to submit your entries for the 2023 RTIH Innovation Awards, which takes place on Wednesday, 29th November at the Barbican Arts Centre in central London. The awards celebrate global tech innovation in a fast moving omnichannel world and include a Bricks and Mortar category, sponsored by CADS. The event […]
  1. Technology & Innovation
It’s tough to change people’s perceptions of a brand, particularly one as established and well-known as Walmart. But that’s been one of the goals of the Walmart web3 project The Cultureverse, Justin Breton, Director of Brand Experiences and Strategic Partnerships at Walmart, shared with attendees at Advertising Week New York last week. “We wanted it […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including robot food delivery services, autonomous stores, AI chatbots, and peer-to-peer resale platforms. The University of Akron The University of Akron has rolled out a robot food delivery service, covering its campus building and residence halls. […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Marks and Spencer. Amazon, Kingfisher, Macy’s, and Just Eat Takeaway.com. 1. Marks and Spencer hackathon explores generative AI […]
  1. Technology & Innovation
Retail Technology Innovation of the Week is a new series brought to you by RTIH and sponsored by 3D Cloud by Marxent, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. Every week, we will showcase forward thinking tech plays that have impressed our Editor and the Retail Technology Innovations Report judging […]
  1. Media & Marketing
Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways […]
  1. Media & Marketing
Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways […]
  1. Technology & Innovation
An M&S hackathon took place this week, with over 220 colleagues from across the retailer gathering in 22 teams, dedicating 24 hours to explore real life business opportunities during BEAM Academy’s bi-annual event. M&S established the BEAM Academy in 2019. It’s an internal training programme based on the UK government’s Apprenticeship Levy scheme, which provides […]
  1. Media & Marketing
  Panera understands why its sales are slow on Sunday’s, most of the urban core where stores are located office are closed.  Foodservice is not complicated according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. If a brand the ilk of Panera wants to drive top-line sales and bottom-line profits they have […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Walmart, Mars Wrigley, Zippin, Amazon, Tesco, and dunnhumby. 1. Blue Yonder announces intent to acquire first and last […]
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats
The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]

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