Trends: Tech

Articles on Trends in retail tech.

  1. Technology & Innovation

Comment: Here’s why you shouldn’t overlook the role of collaborative autonomous mobile robots

Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […]
4 min read
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  1. Technology & Innovation

Major trends in martech for 2024: the real changes underway in a 99% platitude-free report

There was a meme circulating around social media last week of an agency marketer rambling in a “thought leadership” interview on TikTok. I have no idea if it was parody or real. Or more accurately, if it was intentional or accidental parody. It was a jumbled jubilee of buzzword bingo – personalization, data, brand, experience, […]
4 min read
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  1. Technology & Innovation

Confer With announced as Overall Winner at 2023 RTIH retail technology innovation awards event

Confer With, a 1:2:1 video commerce platform built for retail and e-commerce firms seeking to scale personal shopping, emerged victorious this week as the Overall Winner at the 2023 RTIH Innovation Awards. After a rigorous judging process and amidst strong competition across various categories, Confer With received praise not only for its individual contributions but […]
2 min read
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  1. Shopper & Customer

Optimizing your shopper marketing strategy with consumer insights

The best marketing in the world won’t move the needle if potential customers shy away at the last moment. One way to avoid this is shopper marketing, a group of tried and true techniques designed to make the last mile of the purchase journey so effortless that potential customers become actual customers. In this blog […]
8 min read
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  1. Technology & Innovation

Including HMV, Asda, and Ikea UK: RTIH presents the retail technology week in numbers

Do you like numbers? Do you like retail systems news? Then this is the article for you. Including TrusTrace, New Look, Square, Fossil Group, NewStore, InPost, and the 2023 RTIH Innovation Awards. 5…This week, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud […]
6 min read
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  1. Channel: Restaurants

Arby’s Partnership with Paramount+ Adds New Electricity

How are you going to garner new customers while edifying the old and most loyal customers?  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® a customer focused partnership just might be the answer to drive incremental brand relevance. Have you heard that Arby’s is partnering with Paramount+ to celebrate the release […]
4 min read
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  1. Technology & Innovation

Featuring Metacask, Evri, and Confer With: RTIH’s biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Tesco, B&M, TPP Retail, SeeChange Technologies, Coalescent Mobile Robotics, German Doner Kebab, and the 2023 RTIH Innovation Awards. B&M rolls out TPP Retail […]
5 min read
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  1. Channel: Restaurants

White Castle Selling Relevance

  If you were ever wondering what brand relevance looked like after over a hundred Yes, (102) years of messaging looked like just keep reading.  White Castle after over 102 years has brand electricity once again this year.  How can that be?  Simple branded gift giving!  According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
5 min read
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  1. Channel: Mass

Walmart Continues to Target Digital Natives

  That’s right Walmart is targeting the next generation of consumers with interactive participatory marketing that it hopes to edify its relationship with a new generation of consumers according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   In what it hopes is branding coup, Walmart recently debuted 2 digital play experiences […]
3 min read
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  1. Trends & External Forces

McDonald’s Shoes Fits So Ware Them

  Regular readers of this blog know that old adage; if the shoe fits ware it, well apparently so does the marketing team at McDonald’s. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe relevant brands look for ways to bring comfort and convenience to their customers.  There is no doubt that McDonald’s […]
4 min read
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  1. Technology & Innovation

Cutting Through the Retail Technology Clutter with Brenda Witcher, VP & Principal Analyst, Forrester

We welcome Brendan Witcher, Forrestor’s VP & Principal Analyst back to the pod to get his always insightful and provocative perspectives on retailer’s priorities for 2024. He helps us separate the real from the imagined with a preview of his upcoming report on where retailers are placing their bets for the future. We start with his […]
3 min read
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  1. Technology & Innovation

2023 RTIH Innovation Awards: Customer Experience Excellence shortlist announced

We’re pleased to announce the shortlist for the 2023 RTIH Innovation Awards Customer Experience Excellence category, sponsored by Goodays. We received a record number of submissions this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times. Our winners will be revealed at the 2023 RTIH […]
4 min read
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  1. Technology & Innovation

Autonomous store technology firm Sensei enters Italy with new Tuday Prendi & Go store in Verona

Portuguese startup Sensei has announced its entry into Italy with the opening of the country’s first autonomous supermarket. Located in Verona, the Tuday Prendi & Vai location was inaugurated on Wednesday 8th November, offering a shopping experience with no queues, or self-scanning or checkout processes. Sensei, whose autonomous stores can also be found in Europe […]
2 min read
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  1. International

New DPD London Docklands eco-sortation centre enables clean, all electric online deliveries

Parcel delivery company DPD has officially opened a new £40 million eco-regional sortation centre in Bromley-By-Bow that will enable the firm to deliver up to 80,000 ‘green’ parcels into London each day.  The opening ceremony was performed by the Secretary of State for Transport, Mark Harper. The new facility, which is the size of 8.5 […]
3 min read
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  1. Technology & Innovation

Żabka Polska taps AiFi tech as it opens first store combining traditional and autonomous shopping option

Żabka Polska has launched its first ever store that is open 24/7 and offers both a traditional and autonomous shopping option. In a LinkedIn post, Patryk Powierża, Head of Nano Growth at Żabka Polska, said: “Today we opened the first hybrid Żabka store powered by autonomous technology (supplied by AiFi). How does it work?” “From […]
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  1. Partnerships & Alt Profit

Claire’s Adds Kohl’s to Growing Roster of Retail Partnerships

Claire’s is adding to its growing retail presence through a new partnership with Kohl’s that will see an assortment of the brand’s jewelry, accessories and cosmetics featured in Kohl’s stores nationwide in time for the holiday season. Claire’s activation at Kohl’s began rolling out in early October and will be live at 700 Kohl’s across […]
2 min read
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  1. Technology & Innovation

Annual retail technology investment gap could top £22 billion, creating innovation vacuum

Annually, retail faces a potential sector wide tech investment gap of billions of pounds, according to the KPMG/RetailNext Retail Think Tank (RTT). This is creating an innovation vacuum which not only threatens retail performance, but also risks long-term sector health and business survival, the RTT’s latest quarterly whitepaper argues. It suggests omnichannel retailers should be […]
2 min read
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  1. Stores & Formats

NACS Show 2023 Recap: A Glimpse into the Evolving World of Convenience Stores 

With record-breaking attendance, the National Association of Convenience Stores (NACS) Show 2023 proved to be a resounding success. This year’s NACS Show, held from October 3-6 at the Georgia World Congress Center in Atlanta, drew in 24,084 attendees from 67 countries.  With such impressive attendance numbers, NACS is the go-to show for anyone in the […]
3 min read
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  1. Technology & Innovation

Biden-Harris Administration Designates 31 Tech Hubs Across America

As part of the President’s Investing in America agenda, the U.S. Department of Commerce identified regional centers primed for technological innovation and job creation.
5 min read
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  1. Technology & Innovation

2023 RTIH Innovation Awards and CADS partner to celebrate bricks and mortar retail successes

There are just over two weeks left to submit your entries for the 2023 RTIH Innovation Awards, which takes place on Wednesday, 29th November at the Barbican Arts Centre in central London. The awards celebrate global tech innovation in a fast moving omnichannel world and include a Bricks and Mortar category, sponsored by CADS. The event […]
2 min read
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  1. Technology & Innovation

Walmart’s Cultureverse Gives Black Creators a Voice By Design

It’s tough to change people’s perceptions of a brand, particularly one as established and well-known as Walmart. But that’s been one of the goals of the Walmart web3 project The Cultureverse, Justin Breton, Director of Brand Experiences and Strategic Partnerships at Walmart, shared with attendees at Advertising Week New York last week. “We wanted it […]
3 min read
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  1. Technology & Innovation

Featuring AiFi, Macy’s, and TalkShopLive: RTIH runs you through the week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including robot food delivery services, autonomous stores, AI chatbots, and peer-to-peer resale platforms. The University of Akron The University of Akron has rolled out a robot food delivery service, covering its campus building and residence halls. […]
8 min read
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  1. Technology & Innovation

Hackathons, drones and chatbots: RTIH flags the biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Marks and Spencer. Amazon, Kingfisher, Macy’s, and Just Eat Takeaway.com. 1. Marks and Spencer hackathon explores generative AI […]
4 min read
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  1. Technology & Innovation

Retail technology innovation of the week: Kingfisher Athena AI orchestration framework

Retail Technology Innovation of the Week is a new series brought to you by RTIH and sponsored by 3D Cloud by Marxent, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers. Every week, we will showcase forward thinking tech plays that have impressed our Editor and the Retail Technology Innovations Report judging […]
2 min read
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  1. Media & Marketing

Claire’s Unveils Reimagined Loyalty Program — C.Club

Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways […]
2 min read
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  1. Media & Marketing

Claire’s Unveils Reimagined Loyalty Program — C.Club

Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways […]
2 min read
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  1. Technology & Innovation

Marks and Spencer hackathon explores generative AI and the benefit it could bring to customers

An M&S hackathon took place this week, with over 220 colleagues from across the retailer gathering in 22 teams, dedicating 24 hours to explore real life business opportunities during BEAM Academy’s bi-annual event. M&S established the BEAM Academy in 2019. It’s an internal training programme based on the UK government’s Apprenticeship Levy scheme, which provides […]
2 min read
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  1. Media & Marketing

Panera Gambling on Catering to Drive Sunday Sales

  Panera understands why its sales are slow on Sunday’s, most of the urban core where stores are located office are closed.  Foodservice is not complicated according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. If a brand the ilk of Panera wants to drive top-line sales and bottom-line profits they have […]
3 min read
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  1. Technology & Innovation

Shaping what Britain buys: RTIH flags the biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Walmart, Mars Wrigley, Zippin, Amazon, Tesco, and dunnhumby. 1. Blue Yonder announces intent to acquire first and last […]
4 min read
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
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  5. Corporate Strategy
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  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
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  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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