Articles on the impact weather has on retail.

  1. Data & Insights
What is DTC? Why Do You Need to Look into it? DTC has been making ripples in the ecommerce world owing to the fact that it has enabled brands to have direct access to their customers and cater to their specific needs head-on, rather than dealing through monopolized third parties.  Traditionally successful brands who have […]
  1. Technology & Innovation
The global pandemic sparked an evolution in the retail landscape that doesn’t show signs of stopping. Namely, there have been two obvious shifts among consumers: increased omnichannel shopping habits and decreased brand loyalty. Customers aren’t hesitating to find another retailer that gives them the shopping experience they desire, whether in-store or online. To keep up […]
  1. Data & Insights
  Once again, the weather has warmed up and 7-Eleven is planning an extra-large celebration for its 95th birthday on July 11, aka 7/11. For the first time ever, 7-Eleven will hold Slurpee Day at all 7-Eleven, Speedway and Stripes stores and give customers 11 days to redeem their free small Slurpee drink. The Grocerant […]
  1. Technology & Innovation
Onstage at re:Mars this week, Amazon showcased a developing Alexa feature meant to mimic the flow of natural language. Conversation between two humans rarely follows some predefined structure. It goes to strange and unexpected places. One topic segues into another, as participants inject their lived experience. In a demo, a conversation about trees turns to […]
  1. Department: Nonfood
After all of that time spent walking your four-legged friend through the cold and wet winter months, there is nothing better than seeing the weather change and the plants start to grow.  No matter what breed of dog you have, there is now a wealth of widely available accessories that can make their walk and […]
  1. Shopper & Customer
After all the recent upheaval to the retail industry and heightened consumer expectations, omnichannel retailers are looking for ways to future-proof their customer experience (CX) strategies to ensure they’re not caught flat-footed again. Customer experience automation, which leverages digital workers to assist customers in accessing product and order information in real time from pre-purchase through […]
  1. Channel: Delivery
SPAR UK has inked a partnership deal with Deliveroo covering all 2,160 of its stores in England, Scotland and Wales.  Customers will be able to get items delivered to their door by Deliveroo in as little as 20 minutes. From today, 66 SPAR stores are available from Deliveroo, with the ambition to onboard as many […]
  1. Technology & Innovation
  Grubhub is setting the stage for long term success according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Regular readers of this blog know that that Grubhub was recently bought and is owned by one of the most successful online ordering platforms in the world, Eat Takeaway, based in the Netherlands. […]
  1. Media & Marketing
Our New Partnership with Goodable We’re all aware of the mental and emotional impacts that come from the constant consumption of news. And while it’s important to stay informed about current events, “doomscrolling” or “doomwatching” can increase anxiety, wreck sleeping habits, and lower morale and emotional well-being.  Tired of the Get started with Goodable Raydiant […]
  1. Channel: Grocery
"Kroger achieved strong first quarter results as we successfully executed on our strategy of Leading with Fresh and Accelerating with Digital. We are incredibly proud of our associates who continue to put the customer at the center of everything we do. Our team is doing an outstanding job managing costs in an inflationary environment, which is allowing us to continue to invest in our associates while providing our customers the freshest food at affordable prices when and where they need it. We are delivering everyday value through personalized experiences, trusted Our Brands products, data-driven promotions, and seamless e-commerce solutions. Looking ahead, we are well positioned to continue delivering for our customers, investing in our associates, and driving sustainable returns for shareholders."
  1. Shopper & Customer
Personalization enables interactions with shoppers to be unique. Given the rise of data privacy concerns, brands must be creative in using data to personalize customer journeys. This is where non-personally identifiable information (non-PII data) comes in. What is non-PII data and its role in personalization on e-commerce sites? How can online brands leverage it to […]
  1. Technology & Innovation
Grubhub and Cartken have announced a partnership to bring robot delivery to college campuses. The service was piloted at Ohio State University this spring, and a full roll-out is expected when students return to campus this autumn.  Grubhub partners with more than 250 college campuses across the United States to give students the ability to […]
  1. Data & Insights
Today’s shoppers have high customer service expectations and zero tolerance for issues. If an ecommerce business doesn’t meet their expectations in providing a decent and personalized CX, they will quickly move on to a competitor. This not just applies to the purchase phase but the post-purchase order delivery phase as well, which, unfortunately, you have […]
  1. Technology & Innovation
Hi, friends! Welcome back to Week In Review, the newsletter where we recap some of the top stories to cross TechCrunch dot com this week. The most read story this week was . . . well, everything that came out of Apple’s annual Worldwide Developer Conference. Apple tends to dominate the news cycle during WWDC, […]
  1. Associates & Employees
Fruit Stand Workers United (FSWU), the group organizing a unionization effort at Apple’s Grand Central Station store in New York City, has agreed to unionize with support from the Communications Workers of America (CWA). FSWU had originally approached Workers United for support, but both union organizations have agreed to the transition. “The work we do […]
  1. Media & Marketing
Our special guest this week is Ron Thurston, fellow Rethink Retail top influencer, best-selling author of Retail Pride: The Guide to Celebrating Your Accidental Career, and deeply experienced retail executive, having done stings at Intermix, YSL, Bonobos, Tory Burch, Apple and more. Ron joins us from his Airsteam just a couple of months into his […]
  1. Data & Insights
Over the last few years, convenience was the driving factor that got people into stores. People wanted to be in and out with minimal human interaction. The combination of warmer weather and a general lack of human interaction by many consumers has resulted in a complete shift in foot traffic trends. This week we make […]
  1. Operations & Supply Chain
Managing inventory well is one of the most important ways to ensure the success of your business. With supply chain disruptions happening across every industry due to the pandemic, effective inventory management is more important than ever. Purchase orders are among the most powerful tools for mastering inventory management, tracking inventory, and maintaining strong retailer-vendor relationships. A purchase order is a legally binding document that outlines […]
  1. Data & Insights
As we finish the second week of May, let us take a moment to see what it takes to become a top-performing store.   Despite this May having less foot traffic than last year, both the furniture and mattress industry saw over a 10% increase to their conversion rate in May 2022.   This week […]
  1. Technology & Innovation
Fox Business reports that “Chick-fil-A is testing fully automated delivery with a small army of robots in pilot programs across the country,” in markets that include Austin, Texas, California and Florida.   The story says that “the food will be delivered via a fleet of box-shaped robots on wheels, which will transport the food in […]
  1. Media & Marketing
Hey VaynerNation. As many of you know, last month kicked off the inaugural VeeCon. I’m so, so grateful for every one of you that I met, talked to or snapped a selfie with during those few days, and I’m so excited to meet even more of you at VeeCon 2023.  That being said, if you […]
  1. Shopper & Customer
Today’s “Now Economy” demands unprecedented adaptiveness in retail planning cycles. In the era of “I see it, I want it, I’ve got it,” traditional seasonal planning can no longer meet accelerating shifts in consumer expectations. As a result, retailers are now adopting vendor-fulfilled models like drop-ship and marketplace — but while this represents a step […]
  1. Channel: Ecommerce & Digital
Amazon’s Global Disaster Relief Hub—strategically located to quickly respond to natural disasters in the Gulf Coast , the Caribbean , and Central America—will store 1 million relief supplies to support humanitarian aid partners on the front lines of disaster-prone communities Since 2017, Amazon has
  1. Technology & Innovation
A Chick-fil-A franchise is testing autonomous delivery in Austin, Texas with Refraction AI, a last-mile, autonomous robot delivery company. Refraction plans to begin testing at a single location but hopes to expand in June.
  1. Channel: Grocery
WEST DES MOINES, Iowa — Hy-Vee has donated $100,000 to the victims’ families and others who were impacted by the tragedy at Robb Elementary School in Uvalde, Texas, and is encouraging additional donations be made by those who want to show their support to the Uvalde community. The funds were donated to the Spirit of Giving […]
  1. Technology & Innovation
We’re excited to announce a new partnership with leading airport technology firm, FlyteSystems for an integration of their FlyteBoard platform. The FlyteBoard app, now offered through our third-party app marketplace, lets us offer a real-time flight information display system (FIDS) for travel-centric businesses like hotels, convention centers, parking and transit terminals, training centers, and places […]
  1. Shopper & Customer
We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about a community built on best intent. We believe best intent goes both ways. We act with consideration and compassion for […]
  1. Corporate Strategy
It looks increasingly likely that a Kohl’s sale may be imminent, with the retailer receiving final bids from potential buyers in the coming weeks. Poor Q1 results and the departure of two senior executives could further ramp up pressure for the department store retailer to sell itself. Kohl’s reported a 5.2% net sales drop during […]
  1. Retail Ecosystem
While we had the chance to be at home more over the past few years, you may have spruced up a home office or replaced a couch. However, once the new item was in your home, you may have had some buyer’s remorse or the item didn’t live up to its website photo. In any […]

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Editor’s Choice

  1. Shopper & Customer
  2. Department & Category
  3. Department: Adult Beverage
  4. Department: Consumer Durables
  5. Department: Nonfood
  6. Corporate Finance
  7. ESG
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Shopper & Customer
  12. Trends & External Forces
  13. Associates & Employees
  14. Holiday & Events
  15. Merchandising
  16. Owned Brands (Private Label)
  17. Stores & Formats
The rising cost of living is wreaking havoc with consumer spending. And as food, transport, and energy prices continue to rocket, consumers aren’t the only ones cutting back. Tesla recently announced mass layoffs, while buy-now-pay-later giant Klarna has cut 10% of its staff. We see a clear consumer dilemma in our Zeitgeist data – between […]
  1. Shopper & Customer
  2. Data & Insights
  3. Shopper & Customer
  4. Trends & External Forces
  5. Associates & Employees
Today in data, continued inflation and fears of a recession have contributed to a drop in the Consumer Confidence Index. Data $267.2B: Orders last month for manufactured durable goods, a sign that consumers were still spending despite inflation 98.7: The Consumer Confidence Index, down from 103.2 last month, and the lowest level since February 2021 43.2: Decline in […]