Data & Insights In Tests, Amazon’s Rufus Falls Short Of Expectations Washington Post columnist Shira Ovide has a piece in which she tested Rufus, Amazon’s new artificial intelligence chatbot that the company says is designed to help people figure out what to buy based on vocal prompts. She writes, “In general, I thought the shopping bot was at best a slight upgrade on searching Amazon, Google […] MorningNewsBeat March 18, 2024March 18, 2024 2 min read AIAmazonMarketing: VoiceTechnology & InnovationGoogleWeatherPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Data & Insights Keys to Success: The 3 Dualities. Successful leaders, teams and companies that endure over the long run seek to find ways to balance, unite and integrate opposing dualities into a harmonic and flexible approach that leverage opposing tendencies without merging or averaging them. Here are three key dualities we should all become masters of managing whether it be personally or for […] Rishad Tobaccowala March 17, 2024March 17, 2024 6 min read Technology & InnovationData & InsightsAILegal & CriminalStreamingResults & InvestmentGeneral BusinessMarketing: Social MediaPredictions and ForecastsMarketing: Digital MediaDept. Toys & GamesDept. NonfoodWeather 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital E-Grocery Business Showed Decline In February The February Brick Meets Click/Mercatus Grocery Shopper Survey is out, saying that “the U.S. online grocery market finished February with total monthly sales of $7.9 billion, down 10.5% compared to 2023.” According to the report, “Lower average order values (AOV) were the central catalyst driving the downward year-over-year sales trends as Ship-to-Home dropped 15.4% and […] MorningNewsBeat March 15, 2024March 15, 2024 2 min read DeliveryBOPISEconomyPredictions and ForecastsIndustry Conferences and EventsWeatherWalmartThick DataShoppersPartnershipsMarketing: In Store 0 Saving Bookmark this article Bookmarked
Shopper & Customer Report: Anxiety Attacks On Generation Z Axios reports on a new Gallup and Walton Family Foundation study saying that “Generation Z is America’s most diverse cohort yet — but they’re united by deep anxieties about the world around them … A collision of political, economic and social trends has minted a generation in which huge numbers of people struggle to cope […] MorningNewsBeat March 13, 2024March 13, 2024 2 min read ConsumersPredictions and ForecastsTechnology & InnovationESG and CSRAIWeatherAssociatesShoppersGovernmentEconomyDept. Adult BevCOVID19 0 Saving Bookmark this article Bookmarked
Data & Insights Modernizing Retail Supply Chain Challenges With AI The retail supply chain is undergoing a major transformation, driven by the rise of e-commerce and the increasing complexity of global supply chains. In Gartner’s 2023 Top Supply Chain Technology Trends report, “actionable AI” was named the No. 1 trend. This reflects the growing recognition among retailers that artificial intelligence is essential for modernizing and […] Vrinda Khurjekar March 11, 2024March 11, 2024 3 min read Technology & InnovationAIOperations & Supply ChainData & InsightsShoppersCustomer ExperienceStrategyPredictions and ForecastsExecutivesInsight ProvidersDept. NonfoodConsultingEconomyWeatherSustainabilityTrends: RetailConsumersAssociatesMarketing: TradeThick DataTrends: TechMarketing: In Store 0 Saving Bookmark this article Bookmarked
Trends & External Forces Kroger Reports Fourth Quarter and Full-Year 2023 Results, Announces Guidance for 2024 Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth. Kroger March 7, 2024March 8, 2024 9 min read KrogerResults & InvestmentPredictions and ForecastsAssociatesDept. FuelShoppersDept. Fresh PreparedDept. DeliHealth & WellnessSustainabilityEconomyGovernmentConsumersOperations & Supply ChainStrategyDept. PharmacyMarketing: BrandDept. FreshReturnsMergersOwned Brands (Private Label)PartnershipsDept. GroceryDept. DairyDept. BeverageData & InsightsExecutivesMarketing: Direct & PersonalizationWeatherCustomer ExperienceCompetitionPress ReleaseUnileverDivestituresDept. PerimeterAlbertsons / SafewayDept. BakeryTargetRegional GroceryDept. Natural / OrganicDept. HBCBrick and MortarDeliveryTrends: ConsumerTechnology & InnovationMarketing: TradeMarketing: Loyalty & SubscriptionMarketing: In StoreESG and CSR 0 Saving Bookmark this article Bookmarked
Data & Insights The Best Visualizations of January on the Voronoi App At the end of 2023, we publicly launched Voronoi, our free new data discovery app! The initial response from both users and creators has been incredible. Just days ago, we hit a milestone of 1 million in-app views, and there are already hundreds of interesting visualizations to discover, many of which will not be published […] Visual Capitalist March 4, 2024March 4, 2024 3 min read Predictions and ForecastsTechnology & InnovationAIData & InsightsEconomyGoogleData VisualizationWeatherTikTokThick DataStreamingMarketing: Social Media 0 Saving Bookmark this article Bookmarked
International Rainy February hits footfall for UK retailers Wet weather hit UK shoppers so severely in February that retail footfall had one of its biggest drops since Covid, according to British Retail Consortium (BRC) figures. UK retail footfall dropped by 6.2% between 28 January and 24 February compared with the same period last… This story continues at Rainy February hits footfall for UK […] Talking Retail March 2, 2024March 2, 2024 < 1 min read International - UKWeatherShoppersPredictions and ForecastsCOVID19 0 Saving Bookmark this article Bookmarked
Technology & Innovation What the Future of Retail Looks Like The scary and exciting concept of the future may already seem to be dawning on us, with AI suddenly accessible and able to think for us and VR worlds that are becoming more sophisticated and convincing. The entire fabric of society will be affected by the rapidly changing technology we’ve seen in a relatively short […] Mintel February 29, 2024February 29, 2024 3 min read Technology & InnovationAISustainabilityShoppersMarketing: In StorePredictions and ForecastsTech: AR and VRConsumersDept. ApparelInternational - UKTrends: RetailMetaverseMarketing: Loyalty & SubscriptionCustomer ExperienceWeatherGovernmentESG and CSROperations & Supply ChainMarketing: VoiceMarketing: Social MediaData & InsightsDept. HBCsocial commerceAssociatesChatGPTTrends: ConsumerPackaging 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Wendy’s Plans Surge Pricing. Maybe? There were numerous press reports yesterday that fast feeder Wendy’s plans to institute surge pricing – charging higher prices at high-demand times – sometime next year. The reports seemed to emanate from comments made earlier this month by the company’s new CEO-president, Kirk Tanner, who said that the chain plans to rollout “dynamic pricing,” enabled […] MorningNewsBeat February 28, 2024March 4, 2024 2 min read RestaurantsStrategyExecutivesWeatherPricing & PromotionsPredictions and ForecastsPress ReleaseMarketing: TradeMarketing: Social MediaESG and CSR 0 Saving Bookmark this article Bookmarked
Trends & External Forces Building a Resilient E-Commerce Business in a Changing Economy Many entrepreneurs have turned to e-commerce thanks to its incredible flexibility and extraordinary earning potential. However, as is the case with any business, there are challenges to be aware of — and the challenges in the e-commerce sector can be particularly unique, especially in the light of a tumultuous economy. How the Economy Affects E-Commerce Recent […] Alex Fedotoff February 27, 2024February 27, 2024 2 min read EconomyConsumersCOVID19Operations & Supply ChainData & InsightsWeatherESG and CSRTargetMarketing: Social MediaShoppersAmazonDept. NonfoodDeliveryResults & InvestmentMobile commerceStrategyTechnology & InnovationMarketing: Loyalty & SubscriptionBOPIS 0 Saving Bookmark this article Bookmarked
Technology & Innovation Top Changes in the Retail Market One of the most promising changes in the retail market has been the regrowth of consumer confidence. At the end of 2023, both financial well-being and future financial confidence hit the highest levels in two years. This has been facilitated by the easing rate of inflation and while, consumer attitudes are not back to where […] Mintel February 27, 2024March 4, 2024 3 min read Technology & InnovationAIConsumersReturnsInternational - UKDeliveryShoppersPredictions and ForecastsMarketing: Social MediaDept. HBCResults & InvestmentWeatherESG and CSRBrick and MortarMarketing: TradeTargetHoliday & EventsTrends: ConsumerTrends: FinanceBOPISTrends: TechMarketing: Loyalty & SubscriptionHealth & WellnessData & InsightsEconomyDept. ApparelAmazon 0 Saving Bookmark this article Bookmarked
Trends & External Forces Smokey Bear travels through the decades for 80th anniversary ad The bear best known for the iconic “Only you can prevent wildfires” line stars in an emotional retelling of years of wildfire prevention tips. MarketingDive February 26, 2024February 26, 2024 < 1 min read Weather 0 Saving Bookmark this article Bookmarked
Media & Marketing Colder weather and NFL playoffs drive increased TV usage in January Audiences stream a record 40.8 billion viewing minutes on Jan. 13, 2024 Chilly weather, coupled with the excitement of the NFL playoffs, helped boost total TV viewership 3.7% in January. While historically characteristic for the month, the uptick was perhaps more noteworthy because it was 1.4% above its level last year—a reporting period that was […] Nielsen February 20, 2024February 20, 2024 5 min read StreamingMarketing: Digital MediaMarketing: BroadcastWeatherInsight ProvidersBig DataData & InsightsPredictions and ForecastsMarketing: Social MediaData VisualizationMarketing: UGCGamingHoliday & EventsAmazonConsumersDeliveryDept. FuelDept. NonfoodDept. Toys & GamesInclusivityMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Data & Insights Future-proofing Ourselves. Earlier this month: “Meta Platforms Inc. tripled its profit and posted sharply higher revenue in the final quarter of 2023, boosted by a rebound in digital advertising as well cost cutting and layoffs in what CEO Mark Zuckerberg called the “year of efficiency.”” Meta increased revenue by over 25 percent from year ago with nearly […] Rishad Tobaccowala February 18, 2024February 18, 2024 7 min read Technology & InnovationAIData & InsightsPredictions and ForecastsDept. PetAssociatesMeta (Facebook)Dept. NonfoodPartnershipsMarketing: Social MediaLegal & CriminalGeneral BusinessInternational - UKStrategyDept. Toys & GamesChatGPTExecutivesWeatherInternational - North America 0 Saving Bookmark this article Bookmarked
Shopper & Customer Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. A major reason for these high levels of engagement: J.Jill obsessively […] Retail TouchPoints February 17, 2024February 17, 2024 3 min read ShoppersBrick and MortarAssociatesCOVID19Marketing: Social MediaDept. ApparelWeatherData & InsightsMarketing: In StoreMarketing: Loyalty & SubscriptionOperations & Supply ChainPop UpsPredictions and Forecastssocial commerceSustainabilityPartnerships 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Leading Brands in Festival Fashion Sustainability in Festival Fashion As sustainability becomes more of a priority for festival goers, with initiatives like using turf to generate electricity at the Isle of Wight Festival, or Green Man Festival’s solar-powered stages, and hydrogen and hydrotreated vegetable oil power; fashion will experience similar trends. Many consumers are turning to renting a summer wardrobe […] Mintel February 15, 2024February 15, 2024 3 min read Dept. ApparelConsumersSustainabilityInternational - UKWeatherPredictions and ForecastsDept. GroceryDept. BeverageDept. HBCTrends: ConsumerTechnology & InnovationShoppersResults & InvestmentDept. FuelPepsiCoMarketing: Social MediaHealth & WellnessCOVID19Data & InsightsDept. FreshBrick and Mortar 0 Saving Bookmark this article Bookmarked
Data & Insights YipitData Consumer Spend Index Shows Weakness in January Across Several Categories We just launched the YipitData Consumer Spend Index (YCSI), a measure of overall and category-level non-seasonally adjusted US retail sales as observed in a large transaction panel. In January, YCSI showed consumer spending Y/Y growth (ex-gas stations) decelerated slightly from December. Y/Y growth in core retail sales was relatively stable over this period. YCSI saw […] Yipitdata February 14, 2024February 15, 2024 2 min read Data & InsightsConsumersThick DataRestaurantsDept. ApparelDept. FuelWeatherDept. NonfoodDept. OTCDept. Sporting goodsPredictions and ForecastsPricing & PromotionsBig Data 0 Saving Bookmark this article Bookmarked
Data & Insights Gen AI’s Impact on Retail: Overcoming Data Challenges and Ethical Considerations Microsoft and Google strategically unveiled their generative artificial intelligence capabilities for the retail industry in time for the National Retail Federation’s 2024 Big Show in New York, capturing the attention of the world’s leading retailers and industry leaders at this premier event. These offerings, spanning customer engagement, shopper journey experiences, and operational enhancements, align seamlessly […] Oleg Royz February 14, 2024February 14, 2024 2 min read Technology & InnovationAIData & InsightsShoppersPredictions and ForecastsMarketing: Direct & PersonalizationExecutivesTrends: RetailConsultingWeatherOperations & Supply ChainOmnichannelGovernmentGoogleConsumersThick DataStore LocationLegal & CriminalSustainabilityTrends: Tech 0 Saving Bookmark this article Bookmarked
Department: Food Future of Search The future of search is ask. The future of results is answer. I like how Carl Holden at Zellus Marketing described the shift in how we’re all going to be navigating the Internet: “Since the turn of the millennium, the verb “search” has dominated our interaction with the internet—inputting keywords into a box and sifting […] Tom Fishburne February 11, 2024February 11, 2024 3 min read Fun & HumorPredictions and ForecastsAITechnology & InnovationGooglePartnershipsSponsoredDept. Natural / OrganicHealth & WellnessStore LocationWeatherChatGPTData & InsightsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Technology & Innovation Emerging Technologies in Last-Mile Delivery The explosive growth in e-commerce that flowed from the COVID-19 pandemic has made last-mile delivery more important than ever in the retail industry. Companies that meet consumer expectations when it comes to last-mile delivery will be well-positioned to thrive. Meeting those expectations, however, is easier said than done, as consumers want delivery to be fast, […] Ray Rosel February 7, 2024February 13, 2024 3 min read Technology & InnovationDeliveryConsumersAISustainabilityAutonomous VehiclesTrends: TechStore LocationData & InsightsWeatherCOVID19Dept. NonfoodShoppersFood DeliveryConsultingDept. GroceryLegal & CriminalMarketing: In StoreMarketing: Loyalty & SubscriptionMarketing: Social MediaOperations & Supply ChainPartnershipsUnileverDept. Fuel 0 Saving Bookmark this article Bookmarked
Data & Insights January Trends Webcast Join YipitData experts and analysts for a webcast on Thursday, February 8th at 1:30 pm ET to discuss trends across the U.S. consumer landscape in January, with a focus on possible severe weather-related inflections. The team will discuss: January trends and inflections Effects on the retail, payments, travel, restaurants, and auto industries Companies including TOST, […] Yipitdata February 5, 2024February 15, 2024 2 min read Data & InsightsRestaurantsTechnology & InnovationWeatherTrends: ConsumerPredictions and ForecastsDept. NonfoodConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Weathering the storm: Effective waste collection strategies for the winter months As winter weather continues, stores are challenged to ensure proper waste and recycling processes. RetailDive February 5, 2024February 5, 2024 < 1 min read WeatherSustainabilityBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation Amazon Tests Rufus, “AI-Powered Shopping Assistant” Amazon said yesterday that it is testing Rufus, described as “a generative AI-powered expert shopping assistant trained on Amazon’s extensive product catalog, customer reviews, community Q&As, and information from across the web to answer customer questions on a variety of shopping needs and products, provide comparisons, and make recommendations based on conversational context.” Rufus is […] MorningNewsBeat February 2, 2024February 2, 2024 2 min read Technology & InnovationAIAmazonShoppersDept. HBCWeatherPredictions and ForecastsMarketing: UGCDept. NonfoodDept. PetDept. FuelDept. FreshDept. OTCGoogleGovernmentLegal & CriminalMarketing: PrintDept. BeverageAssociatesDept. Toys & Games 0 Saving Bookmark this article Bookmarked
Data & Insights Generative AI for E-Commerce: 5 Top Trends for 2024 In 2023, the e-commerce industry was largely focused on strengthening brand equity, enhancing the customer experience, and keeping up with the evolution fueled by new platforms and artificial intelligence-based technologies. Notably, the adoption of composable commerce, which refers to building a modular, component-based, cloud-native tech stack, empowered companies to build the agility required to remain […] Meagan White February 1, 2024February 1, 2024 4 min read Technology & InnovationAIData & InsightsShoppersOperations & Supply ChainPredictions and ForecastsInsight ProvidersCustomer ExperienceMarketing: In StoreMarketing: VoiceWeatherDeliveryMarketing: TradeOmnichannelPricing & PromotionsReturnsGoogleBrick and MortarBOPISDept. NonfoodAssociatesDept. Natural / OrganicEconomyConsumersMarketing: Social MediaESG and CSRMarketing: UGC 0 Saving Bookmark this article Bookmarked
Data & Insights 5-Point Checklist To Reduce Post-Purchase Customer Inquiries The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ […] Latest Shipment January 30, 2024January 30, 2024 8 min read Data & InsightsShoppersDeliveryReturnsOperations & Supply ChainCustomer ExperienceMarketing: VoiceAIWeatherInternationalDept. NonfoodDept. ApparelMarketing: Direct & PersonalizationAssociatesMarketing: Loyalty & SubscriptionMarketing: Social MediaMeta (Facebook)PackagingPredictions and ForecastsPricing & PromotionsMarketing: Brand 0 Saving Bookmark this article Bookmarked
Stores & Formats What Walmart and Amazon Can Teach Us About Ecommerce Competition in Today’s Retail Landscape DSI “Narratives and storytelling in business really, really matter. You need to have a good business, but storytelling and narratives could take you over the top.” — Jason Del Rey, Journalist and Author So much of modern ecommerce competition is shaped by the actions of Walmart and Amazon. One dominated physical retail for decades before making […] Digital Shelf Institute January 29, 2024January 29, 2024 10 min read AmazonWalmartOmnichannelCompetitionMerchandisingConsumersPodcastsExecutivesPredictions and ForecastsShoppersWhole FoodsAssociatesMarketing: Social MediaBrick and MortarWeatherTrends: RetailESG and CSRHealth & WellnessMondelezStrategySustainability 0 Saving Bookmark this article Bookmarked
Technology & Innovation I Canceled Amazon Prime And You Probably Can Too Last June, on a whim, I canceled Amazon Prime. I’d seen the FTC’s lawsuit claiming the company “sabotaged” people’s attempts to disenroll and thought it might be worth experiencing firsthand. Within a few clicks, I was out. I planned to return to Prime soon after canceling, but then never did. At first, I figured I’d […] Bigtechnology January 26, 2024January 26, 2024 4 min read Technology & InnovationAIAmazonBigTechData & InsightsPredictions and ForecastsPodcastsMarketing: Loyalty & SubscriptionDeliveryOperations & Supply ChainGovernmentStreamingReturnsGoogleLegal & CriminalTwitterMarketing: BroadcastResults & InvestmentMeta (Facebook)Marketing: Social MediaHealth & WellnessCOVID19TargetWeather 0 Saving Bookmark this article Bookmarked
Trends & External Forces Microsoft Cuts 1,900 Jobs Within Activision Blizzard and Xbox Divisions The tech company, Microsoft Corporation, recently declared significant layoffs within its gaming division, affecting the Activision Blizzard and Xbox units. RetailWire January 26, 2024January 26, 2024 < 1 min read WeatherGamingTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Department & Category Electric cars: trends, benefits and care for technology Electric vehicles have become the epitome of modern technology and environmental responsibility. Not only are they a paradigm shift in the automotive industry, but they also have a significant impact on the environment and everyday life. In this article, we will look at how electric cars are affecting the environment and what environmental outcomes are […] Retail Technology Innovation Hub January 24, 2024January 24, 2024 9 min read SustainabilityTechnology & InnovationESG and CSRData & InsightsPredictions and ForecastsDept. FuelOperations & Supply ChainDept. NonfoodStore LocationPricing & PromotionsUnileverGovernmentHealth & WellnessAssociatesWeatherTrends: TechConsumersDept. OTCInternational - UKMarketing: TradeMarketing: UGCShoppers 0 Saving Bookmark this article Bookmarked
Channel: Grocery Acquisitions, Divestitures & Mergers Trends & External Forces Court sets late August start date for hearing on Kroger-Albertsons merger A federal judge in Oregon will decide during the proceeding whether to grant the FTC’s request to block the transaction. Written by Grocery Dive March 12, 2024March 14, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Channel: Restaurants Department & Category Department: Consumer Durables Department: Food Department: Nonfood ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Kids Like to Go Out to Eat ask Chuck E. Cheese Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […] Written by Grocerant Guru March 11, 2024March 14, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Corporate Finance Publix reports 49% growth in net earnings in FY23 US supermarket chain Publix has reported net earnings of $4.3bn in FY23, marking a 49% increase from FY22’s $2.9bn. The post Publix reports 49% growth in net earnings in FY23 appeared first on Retail Insight Network. Written by Retail Insights Network March 8, 2024March 8, 2024 Saving Bookmark this article Bookmarked
Channel: Mass Corporate Finance Media & Marketing Agencies & Vendors Data & Insights Trends & External Forces Target Q4 2023 Earnings Recap Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […] Written by The Harvest Group March 8, 2024March 8, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces CPG: Food Channel: Ecommerce & Digital Channel: Grocery Channel: Mass Department & Category Department: Beverage Department: Food Department: HBC Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance ESG Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Associates & Employees Operations & Supply Chain Owned Brands (Private Label) Stores & Formats Kroger Reports Fourth Quarter and Full-Year 2023 Results, Announces Guidance for 2024 Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth. Written by Kroger March 7, 2024March 8, 2024 Saving Bookmark this article Bookmarked