Data & Insights The Limited Role of AI in Ecommerce In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that succeed that singular moment. Underlying these experiences is the invisible hand of artificial intelligence, steering […] Retail TouchPoints September 21, 2023September 21, 2023 5 min read Technology & InnovationAIShoppersData & InsightsDeliveryMarketing: Direct & PersonalizationPredictions and ForecastsPricing & PromotionsConsumersOperations & Supply ChainMarketing: Social MediaMarketing: TradeMarketing: Loyalty & SubscriptionAcquisitionDept. ApparelExecutivesWeatherOwned Brands (Private Label)StrategyTargetUnilever 0 Saving Bookmark this article Bookmarked
Channel: Delivery Instacart Shares Up 12 Percent In First Day of Trading • From the Wall Street Journal: “Instacart’s shares jumped in their trading debut, another promising sign for a reawakening IPO market. “Shares of the grocery-delivery company finished their first day of trading at $33.70 on Tuesday on the Nasdaq exchange under the ticker CART, up 12% from the IPO price of $30 a share. “Instacart’s […] MorningNewsBeat September 20, 2023September 20, 2023 2 min read InstacartDeliveryResults & InvestmentAssociatesStart UpsTechnology & InnovationExecutivesPepsiCoSustainabilityAcquisitionUnileverEconomyWeatherCOVID19Food DeliveryDoorDashBrick and MortarMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Data & Insights Rethinking the Relationship Between Browser Extensions and E-Commerce In the past few years, browser extensions have transformed the online shopping experience. These online shopping aids offer great value and convenience, allowing savvy consumers to find the best bargains, block ads, and rapidly access product information. Despite their growing popularity, some browser extensions are still met with lukewarm responses from e-commerce professionals, who fear […] Elena Librich September 14, 2023September 14, 2023 4 min read ConsumersData & InsightsTechnology & InnovationAIShoppersGovernmentPricing & PromotionsMarketing: Direct & PersonalizationDept. NonfoodStore LocationWeatherEconomyGoogleCustomer ExperienceMarketing: TradeChatGPTStrategyMarketing: In Store 0 Saving Bookmark this article Bookmarked
Department & Category Grocery food prices down slightly in August [[“value”:” Despite recent price drops across some categories, inflation appears to be still going strong, according to the latest monthly government consumer data. The Consumer Price Index increased 0.6% in the month of August, according to the Bureau of Labor Statistics. It’s the highest monthly increase of 2023 and a significant jump from […] Supermarket News September 14, 2023September 14, 2023 2 min read Dept. GroceryEconomyDept. FreshDept. BeverageConsumersDept. DairyDept. PerimeterDept. BakeryDept. RefrigeratedData & InsightsDept. FuelGovernmentWeatherAssociates 0 Saving Bookmark this article Bookmarked
Data & Insights Video Game Engagement, by Generation By 2025, the number of gamers is estimated to reach 3.6 billion and generate a whopping $211 billion in revenue. Visual Capitalist September 14, 2023September 18, 2023 4 min read Data & InsightsMarketing: Social MediaDept. PetConsumersDept. Toys & GamesDept. NonfoodStore LocationTwitterMeta (Facebook)Technology & InnovationThick DataPredictions and ForecastsData VisualizationMarketing: BrandESG and CSRWeather 0 Saving Bookmark this article Bookmarked
Media & Marketing Building Brands For Now From Then In 1994, when Jim Collins and Jerry I. Porras wrote Built to Last, they were referring to Visionary Habits of Successful Companies. Their highly influential book focused on the results of a six-year research project into what makes enduringly great companies. Their stated goals were: “to identify underlying characteristics that are common to highly visionary companies” and […] Branding Strategy September 13, 2023September 13, 2023 4 min read Marketing: BrandStrategyPredictions and ForecastsTechnology & InnovationDept. ApparelDept. NonfoodStreamingRestaurantsDept. AppliancesWeatherSustainabilityEconomyMarketing: Digital MediaConsumersMarketing: BroadcastDept. Adult BevBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Grocery Grocery Outlet woos Albertsons customers Access chart in Dash. Grocery Outlet customers are increasingly spending their grocery wallet at the discounter, turning away from brands owned by Albertsons, including Safeway and Von’s. The California-based discount grocer increased its share of supermarket wallet among customers to over 6% in the last week of August, up from around 5% a year earlier […] Earnest Research September 11, 2023September 14, 2023 < 1 min read Regional GroceryData & InsightsAlbertsons / SafewayShoppersGrocery OutletKrogerConsumersLidlAldiData VisualizationDept. GroceryEconomyRestaurantsWeatherMergersPackaging 0 Saving Bookmark this article Bookmarked
Channel: Grocery Kroger Reports Second Quarter 2023 Results and Reaffirms Guidance The Kroger Co. (NYSE: KR) today reported its second quarter 2023 results, reaffirmed 2023 guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth. Kroger September 8, 2023September 8, 2023 8 min read KrogerResults & InvestmentDept. FuelShoppersPredictions and ForecastsEconomyGovernmentSustainabilityHealth & WellnessInclusivityConsumersDept. FreshMergersStrategyRegional GroceryDept. DairyOperations & Supply ChainCOVID19PartnershipsPress ReleasePhilanthropyOwned Brands (Private Label)Dept. PharmacyDept. GroceryExecutivesMarketing: Direct & PersonalizationWeatherReturnsTargetUnileverDeliveryDivestituresData & InsightsDept. PerimeterDept. Natural / OrganicESG and CSRHomeChefVendorsTrends: ConsumerPricing & PromotionsMarketing: Retail MediaMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Corporate Purpose The Case For Adversity – Not Diversity – Initiatives Two weeks ago, MNB pointed out that “the forces that successfully challenged university diversity programs, essentially bringing to an end the traditional definition of affirmative action, next will be coming for the US business community.” Edward Blum, the activist pressing the anti-diversity case in the courts, said that he was following up his successful attack […] MorningNewsBeat September 8, 2023September 8, 2023 3 min read InclusivityLegal & CriminalShoppersKellogg'sWeatherPricing & PromotionsExecutivesEconomyConsumersAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Pumpkin Spice Becomes Pumpkin on Ice: The Impact of Climate Change on Seasonal Joy It’s that time of year when the desire for a fall favorite overpowers physical seasonal shifts. That’s right, pumpkin spice is back before the first fall leaf has even hit the ground. Traditionally associated with cozy warmth, pumpkin spice is notably being delivered on ice this year. Climate change and its coinciding weather patterns are […] Mintel September 6, 2023September 6, 2023 4 min read ConsumersDept. BeverageWeatherRestaurantsHealth & WellnessUnileverInternational - North AmericaMarketing: Social MediaESG and CSRCOVID19Data & InsightsTargetTwitterMeta (Facebook)DeliveryDept. OTCEconomyTrends: ConsumerTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer Grinch Bots Are Targeting Online Retail. Are You Prepared? As the 2023 holiday shopping season approaches, how confident are you that: Your products are being sold to real customers and not bad bots? Your customer data is accurate? You aren’t spending real dollars on fake traffic? Very confident? If so, think again. Almost a quarter of all retail site visitors are bad bots. These […] Jesper Essendrop August 31, 2023August 31, 2023 4 min read ShoppersStore LocationData & InsightsLegal & CriminalTechnology & InnovationHoliday & EventsConsumersWalmartThick DataDept. ApparelWeatherExecutivesAmazon 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Both Sides Now ! The most successful organizations and leaders are rarely defeated. They defeat themselves. Three common symptoms of SDD or ‘self-defeat disease” are: a) the inability to anticipate new competition, b) a failure to see situation from another perspective, c) self delusion due to a bubble of filtered thinking buttressed by sycophantic deputies. One simple exercise to […] Rishad Tobaccowala August 27, 2023August 27, 2023 4 min read AmazonData & InsightsGeneral BusinessPartnershipsMarketing: Social MediaHealth & WellnessExecutivesDept. FreshCompetitionWeather 0 Saving Bookmark this article Bookmarked
Trends & External Forces Worth Reading: “Who I’m Hurting By Shopping At Walmart” There is an essay in Time entitled “Who I’m Hurting By Shopping At Walmart” by Alana Semuels, the magazine’s economic correspondent, which focuses on the increasing and crushing power of Walmart, as well as the dollar store chains that are spreading around the country like wildfire. “Every week, I go onto Walmart’s website and order […] MorningNewsBeat August 24, 2023August 24, 2023 2 min read GovernmentWalmartShoppersConsumersPepsiCoDept. PharmacyEconomyExecutivesWeatherCoca ColaLegal & CriminalMarketing: In StoreBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Grocery Publix Takes The Cake (Off The Menu) Orlando Weekly reports that Publix Super Markets has instructed the bakers in its stores “not to make hurricane-themed cakes, or ‘hurricakes,’ so as not to ‘make light’ of natural disasters … Publix said that while they enjoy ‘finding ways to delight them with their favorite Publix items as they prepare for uncertainty,’ the cakes will […] MorningNewsBeat August 23, 2023August 23, 2023 < 1 min read Regional GroceryPublixDept. BakeryWeatherDept. Natural / OrganicShoppersMarketing: Social MediaESG and CSRBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Home Improvement Lowe’s to give $100M in bonuses to frontline workers Lowe’s on Tuesday reported net sales of $24.9 billion, down 9.1% year over year, and net earnings of $2.7 billion, a decrease of 10.6%. The retailer said that comparable sales fell 1.6% in Q2 but that Pro and online sales growth partially offset lower DIY discretionary demand. Operating income for Q2 fell to $3.9 billion […] RetailDive August 22, 2023August 22, 2023 2 min read LowesAssociatesConsumersResults & InvestmentMerchandisingExecutivesWeatherVendorsStrategyOperations & Supply ChainCOVID19Marketing: Social MediaBrick and MortarDept. NonfoodPartnershipsShoppersTechnology & InnovationEconomy 0 Saving Bookmark this article Bookmarked
Trends & External Forces Huy Fong Foods’ sriracha shortage has been ongoing for three years. Here’s why it could have been prevented [[“value”:”Huy Fong Foods blames weather conditions for the shortage of its sauces. The company’s former supplier says it could have kept up with demand.”]] CNBC August 19, 2023August 19, 2023 < 1 min read Weather 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Fail to Plan, Plan to Fail: Now is the Deadline to Get Your Peak Preparations in Order It’s no surprise that starting preparations for the upcoming peak season immediately after the last is the surest way for retailers to see peak season success. However, this is often easier said than done. Ongoing economic turmoil and supply chain pressures continue to force brands big and small to focus on the here and now, often leaving little room […] Jamie Saucedo August 16, 2023August 16, 2023 4 min read Data & InsightsOperations & Supply ChainPredictions and ForecastsReturnsConsumersHoliday & EventsShoppersSustainabilityDeliveryPackagingStrategyEconomyWeatherTechnology & InnovationResults & InvestmentRestaurantsMarketing: TradeExecutivesMarketing: Loyalty & SubscriptionDept. PerimeterDept. Natural / OrganicDept. FreshESG and CSRBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Grocery Your Views: History Matters Got the following email responding to my FaceTime video about the importance of understanding and communicating history from MNB reader Gary Harris: My, my, how very timely. I just turned 70 at the end of June, and that meant, for me at least, it was time to retire after 44 years with Wegmans. Interestingly enough, […] MorningNewsBeat August 15, 2023August 15, 2023 3 min read Brick and MortarWegmansRegional GroceryWalmartWeatherWalgreensLegal & CriminalTechnology & InnovationTargetDept. Adult BevMarketing: BroadcastESG and CSRDept. BeverageStreaming 0 Saving Bookmark this article Bookmarked
Channel: Grocery Growth in online sales boosts Ahold Delhaize in Q2 ZAANDAM, the Netherlands — Ahold Delhaize reported sales of €22.1 billion ($24.3 billion) for its fiscal second quarter, up 4.3% at constant exchange rates and up 2.9% at actual exchange rates, the company said Wednesday. U.S. net sales were €13.6 billion ($14.9 billion), an increase of 2.7% at constant exchange rates and up 0.3% at […] MMR August 9, 2023August 10, 2023 3 min read Ahold DelhaizeRegional GroceryDept. GroceryWeatherBrick and MortarResults & InvestmentDept. FuelEconomyPredictions and ForecastsOmnichannelSustainabilityMarketing: Loyalty & SubscriptionExecutivesDeliveryPartnerships 0 Saving Bookmark this article Bookmarked
Shopper & Customer How High Prices and Economic Uncertainty Have Impacted Consumer Behavior Consumer shopping behavior is changing. Because of an uncertain economic environment and record-high prices, today’s consumers are changing where they shop, when they shop, and how they shop to save money. They’re more reliant on existing tactics like loyalty programs and expanding the set of technological tools they use such as digital coupons, cashback rewards […] Michelle Wood August 4, 2023August 4, 2023 3 min read ConsumersPricing & PromotionsMarketing: TradeEconomyWeatherShoppersThick DataTechnology & InnovationDept. NonfoodMarketing: Loyalty & SubscriptionTrends: ConsumerData & InsightsSustainabilityPartnershipsPredictions and ForecastsMarketing: In StoreOwned Brands (Private Label) 0 Saving Bookmark this article Bookmarked
Technology & Innovation 3 possible scenarios for the future of martech in the Age of AI For years, people have been prognosticating the collapse of the martech landscape. That all these thousands of different martech apps are going to be winnowed down to a handful of winners. For the past 12 years, those predictions have been consistently proven wrong, year after year after year. (The myths of martech are nothing if […] chiefmartec July 31, 2023July 31, 2023 6 min read Technology & InnovationAIPredictions and ForecastsData VisualizationOperations & Supply ChainDept. FreshResults & InvestmentVendorsData & InsightsGoogleDept. NonfoodHealth & WellnessDept. Toys & GamesTrends: MarketingMeta (Facebook)AmazonConsumersGeneral BusinessExecutivesMarketing: Social MediaDept. BeverageDept. Adult BevWeather 0 Saving Bookmark this article Bookmarked
Media & Marketing Creating a Killer Press Kit for Your Brand In today’s fast-paced digital era, where information spreads like wildfire, having a well-crafted press kit is essential for business. A press kit acts as a powerful communication tool that allows you to present your brand, story, or event in a professional and compelling manner to journalists, collaborators, and other influencers. While a press kit is […] RangeMe July 29, 2023July 29, 2023 3 min read Press ReleaseVendorsMarketing: Social MediaWeatherTargetPricing & Promotions 0 Saving Bookmark this article Bookmarked
Data & Insights Inside Century 21’s Dramatic (Re)-Entrance into NYC Retail Retail TouchPoints July 27, 2023July 27, 2023 8 min read Data & InsightsDept. ApparelBankruptcyCOVID19Brick and MortarShoppersFlagship StoresMerchandisingConsumersOperations & Supply ChainResults & InvestmentMarketing: Social MediaStore LocationWeatherDept. BeverageAssociatesExecutivesMarketing: BrandPartnershipsTech: CashierlessDeliveryAmazon 0 Saving Bookmark this article Bookmarked
Technology & Innovation Not All Retail AI Tools Are Created Equal: How Intelligent Automation Can Push Retailers Past the Competition As the retail market gets more competitive, retailers are looking to new technologies — like artificial intelligence — to help grow their businesses. The global AI market size in retail is expected to expand at a compound annual growth rate (CAGR) exceeding 23.9 percent from 2022 to 2030. AI-driven tools such as automated inventory-taking and smart […] Michael Spataro July 26, 2023July 26, 2023 2 min read Technology & InnovationAIAssociatesShoppersCompetitionDept. NonfoodOperations & Supply ChainCustomer ExperienceWeatherData & InsightsExecutivesLegal & CriminalMarketing: Loyalty & SubscriptionMarketing: Social MediaPredictions and ForecastsStrategyTech: CashierlessHoliday & Events 0 Saving Bookmark this article Bookmarked
Trends & External Forces Gatorade teams with Meta, The Weather Channel for summer PSA Weather-triggered paid support is part of the sport drink brand’s “Don’t Go Missing” campaign, which urges athletes to stay hydrated for key moments. MarketingDive July 25, 2023July 25, 2023 < 1 min read WeatherPepsiCoMeta (Facebook)Dept. Beverage 0 Saving Bookmark this article Bookmarked
Department & Category Food sales improve faster than overall retail in June Food store sales rose by 0.7% in June, according to the Office for National Statistics (ONS). The rise more than reverses a fall in May and means food sales improved faster than overall retail sales, which were also up, but only by 0.4%. Analysts said the weather was an important factor in the brighter figures. […] Talking Retail July 21, 2023July 24, 2023 < 1 min read Dept. GroceryWeatherDept. Nonfood 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers FTC, DOJ Release New Draft Guidelines For Mergers From the New York Times: “The Biden administration’s top antitrust officials unveiled tougher guidelines against tech mergers on Wednesday, signaling their deepening scrutiny of the industry despite recent court losses in their attempts to block tech deal-making. “Lina Khan, the chair of the Federal Trade Commission, and Jonathan Kanter, the top antitrust official at the […] MorningNewsBeat July 19, 2023July 19, 2023 < 1 min read MergersGovernmentTechnology & InnovationLegal & CriminalPredictions and ForecastsMeta (Facebook)AcquisitionWeatherAmazonGoogleMarketing: UGCMetaverseTech: AR and VR 0 Saving Bookmark this article Bookmarked
Data & Insights Generative AI for Personalized Service and a Competitive Edge in Ecommerce Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. […] Retail TouchPoints July 16, 2023July 16, 2023 4 min read AITechnology & InnovationShoppersOperations & Supply ChainChatGPTMarketing: Direct & PersonalizationCustomer ExperienceData & InsightsConsumersMarketing: VoiceMarketing: Social MediaOmnichannelPredictions and ForecastsDept. Natural / OrganicDept. NonfoodDeliveryWeatherMarketing: In StoreGoogleSustainabilityStrategyResults & InvestmentDept. ApparelMerchandisingMarketing: Loyalty & SubscriptionHoliday & Events 0 Saving Bookmark this article Bookmarked
Data & Insights Generative AI for Personalized Service and a Competitive Edge in Ecommerce Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. […] Retail TouchPoints July 16, 2023July 17, 2023 4 min read AITechnology & InnovationShoppersOperations & Supply ChainChatGPTMarketing: Direct & PersonalizationCustomer ExperienceData & InsightsConsumersMarketing: VoiceMarketing: Social MediaOmnichannelPredictions and ForecastsDept. Natural / OrganicDept. NonfoodDeliveryWeatherMarketing: In StoreGoogleSustainabilityStrategyResults & InvestmentDept. ApparelMerchandisingMarketing: Loyalty & SubscriptionHoliday & Events 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: Who Do You Antitrust? We took note the other day of a Bloomberg story about how on Prime Day Amazon was “dangling an ‘invite-only’ promotion designed to give customers a better shot at snagging the bargains they want. Shoppers request an invite for discounted items they see on the site — 32% off an Acer Swift X laptop, for […] MorningNewsBeat July 14, 2023July 14, 2023 5 min read ShoppersGovernmentAmazonLegal & CriminalAlbertsons / SafewayDept. FreshWeatherMergersKrogerEconomyAcquisitionCompetitionConsumersDept. DairyStreamingMarketing: In StoreWalmartDept. RefrigeratedDept. PerimeterHoliday & EventsMarketing: Digital MediaMarketing: PrintDept. NonfoodMarketing: TradeBrick and MortarPricing & PromotionsSustainabilityTechnology & InnovationDept. OTCDept. Toys & GamesDept. GroceryDept. BabyData & InsightsDept. Center StoreMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Mass Department: Adult Beverage Department: Beverage Department: HBC ESG Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Retail Ecosystem Data & Insights Shopper & Customer Trends & External Forces Retail Operations Operations & Supply Chain Stores & Formats Hy-Vee launches RedMedia omnichannel retail media network Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Channel: Grocery Channel: Grocery - Natural Department: Food Acquisitions, Divestitures & Mergers Corporate Finance Partnerships & Alt Profit Shopper & Customer Start Ups Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Stores & Formats Instacart stock languishes after IPO Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Retailer Media Retail Media Metrics #30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […] Written by Lisa Goller September 21, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer CPG companies aim to make recycling simpler for consumers Dispelling consumer confusion around plastics recycling, investing in local programs and embracing molecular technologies are some of the current steps the Consumer Brands Association and its members are taking to create a sustainably packaged future. Written by Supermarket Perimeter September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked
Holiday & Events Trends & External Forces Holiday & Events The big chill: Holiday retail sales 2023 expected to slow Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […] Written by Future of Commerce September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked