Technology & Innovation Hightouch bags $80m Series C at $1.2bn valuation as it brings AI decisioning to retail marketers Hightouch, a composable CDP and AI decisioning platform, has raised an $80 million Series C investment round at a valuation of $1.2 billion. This was led by Sapphire Ventures, with participation from NVC, Amplify Ventures, ICONIQ Growth, and Bain Capital Ventures. Sapphire Ventures Partner Rajeev Dham will join the Hightouch board. The investment will help […] Retail Technology Innovation Hub February 18, 2025February 18, 2025 3 min read Technology & InnovationAIData & InsightsShoppersStart UpsMarketing: Social MediaCustomer ExperienceInternational - UKOmnichannelResults & InvestmentExecutivesOperations & Supply ChainConsumersTwitterTrends: TechDept. NonfoodStreamingMarketing: BroadcastMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionMarketing: TradeAssociatesPricing & PromotionsWeather 0 Saving Bookmark this article Bookmarked
Shopper & Customer Retail Sales Dip Nearly 1% in January, Weather and Consumer Pessimism Blamed With retail sales dipping by 0.9% in January, American consumers may be clutching their wallets and purses tighter as of late. RetailWire February 16, 2025February 16, 2025 < 1 min read ConsumersWeather 0 Saving Bookmark this article Bookmarked
Trends & External Forces Food prices expected to remain volatile, says supply chain specialist Food prices are expected to remain volatile through 2025, says Inverto, the procurement and supply chain management subsidiary of Boston Consulting Group. Inverto says that the long-term trend towards more extreme weather events will continue to hit regional crop yields causing sudden price spikes. A… This story continues at Food prices expected to remain volatile, […] Talking Retail February 12, 2025February 12, 2025 < 1 min read Dept. GroceryOperations & Supply ChainEconomyWeatherConsulting 0 Saving Bookmark this article Bookmarked
Trends & External Forces Retail sales weather stormy January UK total retail sales increased by 2.6% year on year in January, against a growth of 1.2% in January 2024, according to the BRC-KMPG Retail Sales Monitor. This was above the 3-month average growth of 1.1% and above the 12-month average growth of 0.8%. Food… This story continues at Retail sales weather stormy January Or […] Talking Retail February 11, 2025February 11, 2025 < 1 min read WeatherInternational - UKDept. Grocery 0 Saving Bookmark this article Bookmarked
CPG: Food Dairy Queen Brought Back a Mint OREO Blizzard That Rivals Wendy’s Girl Scout Thin Mint Frosty Dairy Queen is remixing a fan-favorite Blizzard. RetailWire February 11, 2025February 11, 2025 < 1 min read RestaurantsWeatherDept. RefrigeratedDept. FreshDept. DairyMondelez 0 Saving Bookmark this article Bookmarked
Technology & Innovation A quick look at how gardening technology is revolutionising horticulture Tech innovations have made our lives easier in every way over recent years. From smart home technology to the tech tools we need to do our jobs better, there’s no end to the possibilities the latest developments provide. More recently, tech has also started to make its way into the natural world, and many of […] Retail Technology Innovation Hub February 5, 2025February 5, 2025 4 min read Technology & InnovationAIData & InsightsDept. NonfoodTech: RoboticsMarketing: Social MediaStrategyWeatherAmazonDept. Natural / OrganicMarketing: VoiceTwitter 0 Saving Bookmark this article Bookmarked
Media & Marketing The LA Fires: How multiplatform local media became a lifeline Extreme weather events, such as the devastating fires in Los Angeles in January 2025, are becoming an increasingly frequent part of daily life, as explored in Nielsen’s recent climate change report. These events not only disrupt communities, but also highlight the critical role of trusted local media. Los Angeles’ local television stations, their digital platforms, […] Nielsen February 5, 2025February 5, 2025 3 min read Marketing: BroadcastBig DataInsight ProvidersData & InsightsMarketing: Social MediaWeatherThick DataConsumersStreamingMarketing: Digital MediaStrategyHoliday & EventsESG and CSR 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Reinvented: Harnessing the Power of AI and ML in Promotions In today’s cut-throat retail landscape, promotions, which account for 10 percent to 45 percent of total revenue, are a double-edged sword. On the one hand, they can potentially boost sales and significantly improve brand visibility. On the other hand, poorly executed promotions can lead to decreased margins, customer frustration, and even brand dilution. Traditional retail […] Majaz Mohammed February 4, 2025February 4, 2025 3 min read AITechnology & InnovationMarketing: TradeData & InsightsPredictions and ForecastsShoppersMerchandisingVendorsStrategyPricing & PromotionsTrends: RetailWeatherData VisualizationConsultingMarketing: Direct & PersonalizationDept. NonfoodGovernmentOperations & Supply ChainResults & InvestmentStore LocationHoliday & Events 0 Saving Bookmark this article Bookmarked
Data & Insights Operational Disruptions: The Hidden Costs Of Retail Crime Retail crime isn’t just about stolen goods — it’s a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. […] Retail Minded January 31, 2025January 31, 2025 3 min read Data & InsightsDept. NonfoodAssociatesLegal & CriminalShoppersCustomer ExperienceOperations & Supply ChainSustainabilityWeatherGovernmentBrick and MortarResults & InvestmentStrategyMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Wingstop Supports California Wildfire Victims in Partnership With the American Red Cross Wingstop is allowing customers to round up their purchases as Red Cross donations. RetailWire January 27, 2025January 27, 2025 < 1 min read RestaurantsWeatherPartnerships 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Fine Dining and Special Occasion Restaurants: Resilient Refuges in a Shifting Landscape In the evolving foodservice landscape, fine dining and special occasion restaurants have remained resilient bastions of culinary tradition, offering luxury and lasting memories enjoyed by many including Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. As full-service “sit-down” restaurants have struggled to regain their footing post-pandemic, these high-end and celebratory eateries have […] Grocerant Guru January 26, 2025January 26, 2025 4 min read RestaurantsData & InsightsDept. GroceryMarketing: Social MediaDeliveryConsumersPredictions and ForecastsCOVID19EconomyESG and CSRWeatherTechnology & InnovationCompetitionTargetMeta (Facebook)TwitterDept. BeverageDept. Adult BevPlatedDept. Fresh 0 Saving Bookmark this article Bookmarked
Stores & Formats Storm Éowyn: Sainsbury’s shuts convenience stores Sainsbury’s is among those retailers closing their stores in Scotland and Northern Ireland today because of the bad weather. The group confirmed that its convenience stores were included among the temporary closures. Sainsbury’s said: “To ensure the safety of customers and colleagues following severe weather… This story continues at Storm Éowyn: Sainsbury’s shuts convenience stores […] Talking Retail January 24, 2025January 24, 2025 < 1 min read Brick and MortarWeatherPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
CPG: Food Dairy Queen Brings Back the Red Velvet Cake Blizzard in Time for Valentine’s Day Dairy Queen has more sweet treats for its patrons. RetailWire January 22, 2025January 22, 2025 < 1 min read RestaurantsDept. RefrigeratedDept. FreshDept. DairyWeatherDept. Bakery 0 Saving Bookmark this article Bookmarked
Agencies & Vendors How RangeMe Leveled the Playing Field for This Startup Bandage Brand The bandage category is not an easy one to break into. Scan the first aid aisle of any store and you’ll see a wall of products that are primarily from a couple of national brands or else are the retailer’s private label products. Beginning in March, however, you’ll find colorful and playfully-designed boxes of bandages […] RangeMe January 17, 2025January 17, 2025 6 min read VendorsDept. PetPackagingDept. NonfoodMerchandisingBrick and MortarOperations & Supply ChainDept. HBCDeliveryESG and CSRMarketing: Social MediaWeatherAssociatesOwned Brands (Private Label)PhilanthropyShoppersStrategyHealth & WellnessAmazon 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Wings and Rings Branded Partnerships Drive Sales From a historical grocerant perspective, branded partnerships have long been a cornerstone for driving consumer interest and boosting sales in the foodservice industry. By combining iconic flavors, recognizable brands, and promotional synergies, successful partnerships have created memorable dining experiences that resonate with customers and spur repeat visits according to Steven Johnson Grocerant Guru® at […] Grocerant Guru January 17, 2025January 17, 2025 4 min read PartnershipsDept. GroceryData & InsightsDept. Adult BevDept. BeverageDept. DairyShoppersMarketing: TradeUnileverConsumersRestaurantsTechnology & InnovationESG and CSRStrategyWeatherDept. Fresh PreparedDept. OTCMarketing: Loyalty & SubscriptionPepsiCoPredictions and ForecastsPricing & PromotionsMarketing: Social MediaCoca Cola 0 Saving Bookmark this article Bookmarked
Trends & External Forces Three Nisa retailers donate £1,000 each to support flood-hit communities Three Nisa retailers have joined forces to bring relief to their local communities in the aftermath of severe flooding over the New Year period. Each retailer has donated £1,000 through Making a Difference Locally’s (MADL) ‘A Moment in Time’ initiative, ensuring a total of £3,000… This story continues at Three Nisa retailers donate £1,000 each […] Talking Retail January 15, 2025January 15, 2025 < 1 min read WeatherPhilanthropyPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Channel: Mass How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App The customer-facing mobile app for Dick’s Sporting Goods has traveled a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dick’s name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from […] Retail TouchPoints January 12, 2025January 12, 2025 3 min read Technology & InnovationAIStore LocationDept. NonfoodShoppersDept. Sporting goodsBrick and MortarDept. ApparelPredictions and ForecastsMarketing: Direct & PersonalizationWeatherMarketing: Social MediaMarketing: In StoreMerchandisingOperations & Supply ChainLegal & CriminalExecutivesPricing & PromotionsTargetDeliveryData & Insights 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Can Restaurant Gift Cards Save January Sales? After the holiday hustle fades and credit card bills arrive, January has historically been a brutal month for restaurants. In the past seven years, restaurant operators across fast food, casual dining, and full-service sectors have felt the squeeze as consumers cut back on spending post-holiday splurges. Steven Johnson Grocerant Guru® at Tacoma, WA based […] Grocerant Guru December 20, 2024December 20, 2024 5 min read RestaurantsConsumersData & InsightsHoliday & EventsDept. GroceryEconomyMarketing: TradeShoppersCOVID19Pricing & PromotionsStore LocationMarketing: In StoreWeatherMarketing: Loyalty & SubscriptionDept. FreshDept. NonfoodDept. BeverageGovernmentMarketing: Social MediaMars Inc.PartnershipsPepsiCoESG and CSRAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Brits defy weather to support independent shops on Small Business Saturday Despite stormy weather conditions hitting the UK last weekend, the nation’s support for small businesses remains strong, according to new research. The study by American Express to mark this year’s Small Business Saturday (7 December) shows that even faced with the force of Storm Darragh, over 10… This story continues at Brits defy weather to support independent […] Talking Retail December 12, 2024December 12, 2024 < 1 min read WeatherInternational - UKTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Stores & Formats November 2024 US Consumer Spending: restaurants surge, apparel falls Access chart in Dash. The Earnest Analytics Spend Index powered by Vela Gamma transaction data fell 0.3 YoY in November, with a deceleration in credit card spending more than offsetting an acceleration in debit card after steep acceleration in October. Results from major merchant category codes (MCC) in descending order of total sales: Grocery Stores, […] Earnest Research December 11, 2024December 11, 2024 2 min read Brick and MortarData & InsightsDept. ApparelRestaurantsConsumersShoppersDept. GroceryHoliday & EventsDept. NonfoodData VisualizationAmazonWalmartTargetDept. AppliancesMarketing: PrintDept. FuelWeatherColgate-PalmoliveCostcoRegional GroceryMarketing: Direct & PersonalizationDept. FreshPublixKroger 0 Saving Bookmark this article Bookmarked
Technology & Innovation From stress to success: How AI Agents redefined holiday customer support in 2024 [[“value”:” Every year, Emily dives headfirst into holiday shopping because that’s her love language. She loves buying presents for her loved ones during the holidays. She’s thrilled by the discounts and overwhelmed by the flood of packages that arrive over the following days. Yet, an issue arises without fail—missing items, delayed shipments, or incorrect charges. […] RetailDive December 9, 2024December 9, 2024 3 min read Technology & InnovationAIShoppersHoliday & EventsCustomer ExperiencePredictions and ForecastsDeliveryDept. NonfoodExecutivesMarketing: Direct & PersonalizationMarketing: TradeOperations & Supply ChainPricing & PromotionsWeather 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Restaurants: Can You Pay the Rent? The restaurant industry has long been a barometer for economic trends, with its performance reflecting shifts in consumer behavior, cost structures, and labor availability, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Today, the question looms larger than ever: Can restaurants pay the rent? The answer hinges on a […] Grocerant Guru December 8, 2024December 8, 2024 4 min read RestaurantsAssociatesData & InsightsDept. GroceryConsumersPackagingTechnology & InnovationCOVID19EconomyPredictions and ForecastsSustainabilityDeliveryWeatherMarketing: Social MediaOperations & Supply ChainShoppers 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon says these areas of Washington, DC, are too dangerous for Prime delivery [[{“value”:” Dive Brief: Since mid-2022, Amazon has allegedly violated a Washington, D.C., consumer protection law by withholding benefits from Prime members in two zip codes, according to a civil lawsuit, citing “undisclosed internal policies,” that was filed Wednesday by the district’s attorney general. Noting that Prime members pay $139 per year or $14.99 per month, the […] RetailDive December 4, 2024December 4, 2024 3 min read AmazonDeliveryConsumersLegal & CriminalShoppersOperations & Supply ChainDept. NonfoodPress ReleaseWeatherAssociatesPartnershipsData & Insights 0 Saving Bookmark this article Bookmarked
Department: Food Critical Questions for Managing Grocery Retail Supply Chain Disruptions By Jonna Parker, Team Lead, Fresh Foods Group As the pandemic faded into the rearview mirror and U.S. consumers grappled with two years of historic inflation, 2024 was to be the year grocery retailers and manufacturers got back to normal. But the summer and early fall brought disruptive events in the form of headline-dominating food […] Circana December 4, 2024December 4, 2024 4 min read ConsumersData & InsightsInsight ProvidersDept. FreshDept. DeliDept. Fresh PreparedOperations & Supply ChainDept. GroceryAssociatesEconomyWeatherMarketing: Social MediaShoppersBig DataDept. NonfoodPricing & PromotionsCOVID19Dept. PaperDeliveryMerchandising 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF: Thanksgiving Weekend Shoppers Decline YoY About 197 million Americans shopped over the five days from Thanksgiving through Cyber Monday this year, data from the National Retail Federation (NRF) showed on Tuesday. The number of shoppers exceeded the retail trade association’s forecast of 183.4 million, but was still lower than the 200 million shoppers in 2023. During the long weekend, consumers […] Joe Keenan December 4, 2024December 4, 2024 2 min read Holiday & EventsConsumersShoppersData & InsightsDept. NonfoodMarketing: In StoreWeatherDeliveryDept. ApparelDept. Toys & GamesOperations & Supply ChainPredictions and ForecastsStore LocationBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation Martech for 2025: A brand-new, 108-page report on AI use cases, stack foundations, and market structure Happy holiday season, ye merry marketing maestros! Here’s a marvelous way to get prepped and psyched for the New Year that’s right around the corner. Frans Riemersma and I just released our latest report, Martech for 2025. It’s 108 pages of our latest research and analysis of what’s actually happening with marketing technology in the […] chiefmartec December 3, 2024December 3, 2024 6 min read Technology & InnovationAIPredictions and ForecastsDept. NonfoodData & InsightsMarketing: Social MediaOperations & Supply ChainChatGPTData VisualizationGoogleExecutivesMarketing: In StoreInsight ProvidersBig DataMarketing: Direct & PersonalizationResults & InvestmentHoliday & EventsShopifyShoppersSustainabilityWeather 0 Saving Bookmark this article Bookmarked
Trends & External Forces Burlington Plans 100 Net-New Store Openings by Early 2025 Burlington Stores plans to open 101 net-new stores during its current fiscal year, which ends Feb. 1, 2025. The value-priced retailer, which currently operates 1,103 stores in 46 states, Washington, D.C. and Puerto Rico, had a strong Q3: total sales grew 11% compared to the same period the previous year, although comparable store sales only […] Retail TouchPoints December 3, 2024December 3, 2024 < 1 min read Predictions and ForecastsBrick and MortarWeatherMarketing: Social MediaExecutivesDept. OTC 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Abercrombie & Fitch Co. taps new CFO as sales surge 14% The Abercrombie and Hollister brands both saw strong double-digit growth in the third quarter, despite weather disruptions. RetailDive November 27, 2024November 27, 2024 < 1 min read Dept. ApparelExecutivesWeather 0 Saving Bookmark this article Bookmarked
International Nordstrom nervous about the holidays despite healthy Q3 [[{“value”:” This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Nordstrom on Tuesday said that Q3 net sales rose 4.6% year over year to $3.3 billion, with total comps up 4%. E-commerce rose 6.4%. By banner, Nordstrom net sales rose 1.3%, comps rose 4% and gross merchandise value rose 2.4%. […] RetailDive November 27, 2024November 27, 2024 2 min read ExecutivesHoliday & EventsHealth & WellnessOperations & Supply ChainResults & InvestmentShoppersWeatherDept. NonfoodMerchandisingDept. ApparelPredictions and ForecastsPress ReleaseStore LocationInternational - North AmericaBrick and Mortar 0 Saving Bookmark this article Bookmarked
Trends & External Forces Dick’s continues to dodge the rest of retail’s problems as comps jump 4% Warm weather and price-conscious shoppers didn’t meaningfully dent the retailer’s performance — and tariffs won’t either, executives said. RetailDive November 26, 2024November 26, 2024 < 1 min read WeatherShoppersGovernmentExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Valentine’s Day flower sales could shift to FTD, other brands in 2025 1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […] Written by Earnest Research February 11, 2025February 11, 2025 Saving Bookmark this article Bookmarked
Holiday & Events Holiday & Events Shoppers believe best holiday deals are after holidays A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […] Written by Retail Customer Experience January 17, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Trends & External Forces Data & Insights Technology & Innovation Trends & External Forces 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […] Written by IAB January 16, 2025January 17, 2025 Saving Bookmark this article Bookmarked
Uncategorized A major shift in North American grocery retail Spending is migrating away from traditional supermarkets and hypermarkets to channels that better align with busy lifestyles. The post A major shift in North American grocery retail appeared first on Retail Insight Network. Written by Retail Insights Network January 14, 2025January 14, 2025 Saving Bookmark this article Bookmarked
Data & Insights Technology & Innovation AI at the retail edge: What’s possible now There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […] Written by RetailDive January 13, 2025January 13, 2025 Saving Bookmark this article Bookmarked