Merchandising

Articles about retail merchandising.

  1. Merchandising

Winning in Social Commerce with Gildan’s Jason O’Toole & Katie Tripodi

The CPG Guys are joined in this episode by Jason O’Toole, Head of Connected Commerce & Media, and Katie Tripodi, Director of US Digital Merchandising and eCommerce Expansion at Gildan, a leading manufacturer of everyday basic apparel. The Company’s product offering includes activewear, underwear, socks, and intimates sold to a broad range of customers, including […]
2 min read
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  1. Merchandising

From Points to Precision: Why AI-Powered Loyalty Is Rewiring the Grocerant Economy in 2026

  The loyalty landscape in foodservice and convenience retail is undergoing a structural reset—and the data is no longer subtle. According to the 2026 Paytronix Loyalty Report, operators that once relied on static, points-based systems are now pivoting toward AI-driven personalization fueled by first-party data. The result? A measurable lift in visit frequency, ticket size, […]
5 min read
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  1. Merchandising

Emerging Brands Can Win Shelf Space Without Sacrificing Margins – Here’s How

For many small manufacturers, shelf space is treated as the ultimate objective. Placement becomes the milestone. Distribution becomes an achievement. Yet too often, the cost of that placement is not fully understood until long after the contracts are signed and the invoices begin to arrive. Winning shelf space should never mean surrendering sustainability. National retail […]
3 min read
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  1. Merchandising

Drive-Thru Under Pressure: Why Fast Food’s Core Profit Engine Is Stalling

  The drive-thru remains the dominant revenue engine for quick-service restaurants (QSRs), generating 60%–75% of total sales at many brands. Yet today, operators are confronting a convergence of pressures: elevated labor costs, persistent food inflation, declining traffic, and slower service times according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® this is […]
5 min read
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  1. Merchandising

Fire, Flavor, and Frequency: Why Tucson’s Tito & Pep Is Goldmine in Disguise

  A Modern Desert Dining Experience From the vantage point of the Grocerant Guru®, what’s happening inside Tito & Pep isn’t just “fine dining”—it’s a case study in how experience-driven foodservice is outpacing traditional retail food models. Set in Midtown Tucson, the restaurant delivers a chic mid-century modern aesthetic paired with an intimate yet energetic […]
3 min read
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  1. Merchandising

Kohl’s and Tween Apparel Trends: The Growing Role of Private Label Brands

Download our latest report to better understand where market share is shifting, how private label brands are scaling, and where shoppers are spending across the girls’ apparel market. The girls’ apparel market is evolving as younger shoppers shift toward value oriented, assortment driven, and trend responsive products across retailers. As competition intensifies, changes in market […]
< 1 min read
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  1. Merchandising

Ocado ramps up quick commerce push as it starts rolling out same day delivery slots in UK

Ocado is launching same day delivery slots in select UK areas. In an email to customers, the online grocery retailer said: “You can now order with your morning cuppa and we’ll deliver before dinner.” It added: “It’s perfect for when you’ve run out of milk. Oh, and you forgot to get the tinned tomatoes for […]
3 min read
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  1. Merchandising

Reoccurring Customer Visits Drive Incremental Revenue Faster

  The growth algorithm across all sectors of food retail—restaurants, convenience stores, and grocery service delis—has converged on one immutable truth according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®:  frequency of visits is the most reliable driver of incremental revenue and long-term profitability. What was once a convenience-store insight is now […]
5 min read
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  1. Merchandising

The Real Cost Of Shipment Damage: How One Crushed Box Can Impact Your Business

If a crushed box arrives on a customer’s doorstep, your first instinct will likely be to calculate the cost of sending a replacement. But this number is just one fraction of the entire ordeal. Shipment damage sets off a chain reaction of costs that reverberate through operations, customer relationships, and your overall brand reputation. The […]
3 min read
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  1. Merchandising

Fed and Bestway team up for exclusive voucher promotion

The Fed has joined forces with wholesaler Bestway for a promotion that it said will save its members hundreds of pounds while unlocking strong margin opportunities. The Bestway Voucher Book, which contains 40 deals and offers across a range of leading products and Bestway own… This story continues at Fed and Bestway team up for […]
< 1 min read
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  1. Merchandising

Two Examples Of Effective Customer Communications

As frequently mentioned here on MNB, I have a weakness for effective customer communications – I love it when retailers go beyond the simple communication of prices and product. Last week there were two great examples of this, from two of my favorite retailers. First up, on social media Jennifer Mayne, e-commerce director at Dorothy […]
2 min read
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  1. Merchandising

Guest Column:  Thom Blischok on “Retail Restructured”

Content Guy’s Note:  I don’t run a lot of guest columns on MNB, but when I read this LinkedIn posting from Thom Blischok, of The Dialogic Group, I decided that it was exactly the kind of piece that should be featured here – it focuses on how three major retailers are engaging in fundamental rethinking […]
3 min read
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  1. Merchandising

Grocers’ Biggest Strategic Misfire: Chasing Shelf Rent While Consumers Chase Dinner Tonight

  The data is not ambiguous—it is directional and disruptive. According to FMI – The Food Industry Association, the percentage of consumers replacing restaurant meals with deli-prepared foods jumped from 12% in 2017 to 28% in 2025. At the same time, 53% of consumers are assembling hybrid meals, blending prepared foods with items already at […]
5 min read
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  1. Merchandising

Why Wellness is Becoming a Winning Retail Strategy    

Four major retailers are betting big on wellness this year: Ulta, Target, Amazon and Boots have all made significant forays into wellness in 2026. These moves align closely with signals we’ve identified across consumer behavior, category convergence and wellness-led spending.   Consumers are dedicating more of their time, energy and dollars to their own wellness routines. Mintel has been tracking this shift for several years, identifying wellness as one of the most durable, cross-category […]
4 min read
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  1. Merchandising

Beer, Basket Building: How 7-Eleven and Budweiser Turn a Holiday into High-Margin Momentum

  Let’s get straight to it: beer isn’t just a beverage—it’s a traffic driver, a margin enhancer, and when merchandised correctly, a meal solution multiplier according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest limited-time promotion from 7-Eleven proves exactly that, leveraging National Beer Day (April 7) as a strategic […]
4 min read
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  1. Merchandising

Easter Joy Is Not Optional — It’s Profitable (Especially with Adults)

  Easter is no longer a kids-only holiday—it’s a full-scale adult participation event, and more importantly, a high-margin, multi-day consumption cycle that food retailers and foodservice operators can no longer afford to misunderstand according to Steven Johnson Grocerant Guru® at Tacoma, WA Based Foodservice Solutions®. What began as “Adultoween” has now evolved into a broader […]
4 min read
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  1. Merchandising

London based omnichannel fashion retailer AllSaints taps Impact Analytics AI powered solutions

AllSaints has selected Impact Analytics as a partner as it looks to modernise and scale its buying and merchandising operations, moving away from a legacy environment heavily reliant on spreadsheets, manual workflows, and fragmented decision-making. By adopting AI native planning tools, it says it is aiming to streamline processes, improve forecast accuracy, and enable teams […]
2 min read
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  1. Merchandising

Intuit Mailchimp’s Sarah Logan: retailers need clarity, not more campaigns, to drive profitable growth

By Sarah Logan, Head of Agency Partnerships, EMEA, Intuit Mailchimp Despite having more ways of reaching consumers than ever before, retail marketers are finding it harder to convert customers. However, it’s not due to the lack of campaigns, but the lack of clarity: With so many touchpoints at play, it’s difficult to clearly see which […]
4 min read
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  1. Merchandising

Why Retail Is Not Just Another Sales Channel (And Why Brands Fail When They Treat It That Way)

For years, commerce has been dominated by digital-first thinking. The rise of direct-to-consumer (DTC) brands promised higher margins, owned customer data, and complete control over brand storytelling. But today, that narrative is shifting. Customer acquisition costs are rising, online competition is intensifying, and many digital-native brands are hitting a growth ceiling. As a result, brick-and-mortar […]
4 min read
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  1. Merchandising

The shelf-edge command centre: Why ESEL strategy matters | Viewpoint: Ed Betts

Electronic shelf-edge labels (ESEL) are having their infrastructure moment. Most retailers still frame them as operational tools: they cut labour, reduce pricing errors, and eliminate the regular chore of relabelling. These are real benefits, but they tell only half the story. As retailers develop more… This story continues at The shelf-edge command centre: Why ESEL […]
< 1 min read
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  1. Merchandising

AI becomes central to M&S technology transformation: these are the biggest retail stories from March

March is done and dusted, April is up and running, so let’s kick back and reflect on another eventful month for the retail technology space. Here’s your briefing on the most important stories from March, including VenHub Global, RTS 2026, Zalando, Nomagic, Co-op, VoCoVo, StrongPoint, Iceland Foods, AiFi, Boxbar Tech, Groupe Dynamite, and Manhattan Associates. […]
7 min read
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  1. Merchandising

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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