Pricing & Promotions

  1. Shopper & Customer

Consumers Spend a Record $5.29B Online on Thanksgiving Day

Consumers spent a record $5.29 billion on Thanksgiving Day, per Adobe Analytics data, up 2.9 percent year-over-year (YoY). Shoppers were enticed by big discounts in categories like toys and electronics, and took to their smartphones during holiday meals. Mobile shopping drove 55 percent of online sales (up 8.3 percent YoY), an all-time record for Thanksgiving Day since 2012. In the […]
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  1. Trends & External Forces

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
2 min read
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  1. Holiday & Events

Retailers go deep, deep, deep with holiday discounts

Chief financial officers in retail are forecasting lower profits as merchants squeeze margins to move excess inventory and entice consumers to increase their discretionary spending in the run-up to Christmas. The average margin on earnings before interest and taxes for retailers in the S&P 500 was 10.7 percent in the third quarter, down from 13.2 […]
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  1. Technology & Innovation

From Immersive Commerce to Walmart and Targets Q3 Earnings, Here Are This Month’s Insights From Our Top Retail Influencers

On November 18th, RETHINK Retail hosted their November Small Groups Mixer, a monthly virtual event catered to all of 2022’s Top Retail Influencers (TRI). This month attendees discussed a range of topics including Immersive Commerce, Technology Innovation in Retail Leadership, Restaurant Transformation, and Automation, and Takeaways from Walmart and Target’s Q3 Earnings Report. Here, we’ll […]
4 min read
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  1. Shopper & Customer

Hybrid Customers Hold Key To Success In 2023 For Embattled Retailers

The global retail industry has grown accustomed to disruption in recent years. Over the past decade, it has witnessed seismic structural shifts as the sector transformed for the digital era. Fast forward to 2022 and the pandemic in particular upended and reinvented shopping habits, thrusting billions of consumers into a more digital world, creating an […]
3 min read
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  1. Channel: Home Improvement

Your Views:  Stack & Rank

The other day we took note of an Associated Press report that “a coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.” The argument, as advanced by Edgar Dworsky, a consumer advocate and former assistant attorney general […]
7 min read
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  1. Trends & External Forces

Black Friday bargain hunters urged to protect online orders as parcel theft rockets

Online shoppers taking advantage of Black Friday discounts are being urged to protect their packages from porch pirates as the first global report on parcel theft reveals that the UK has suffered the biggest increase in the rate of stolen and missing packages – with the cost-of-living crisis expected to make this even worse.  The […]
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  1. Shopper & Customer

Retailers Focus On Customer Experience With Store Remodelling

At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores forced to close, the popularity of e-commerce accelerated and many retailers wondered if in-store shopping would ever return. So far, such fears are proving unfounded – in the U.S., foot traffic has continued to rise, […]
4 min read
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  1. Shopper & Customer

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience […]
5 min read
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  1. Operations & Supply Chain

The New Supply Chain Issue: Too Much Stuff

Axios reports that “the supply-chain woes that thwarted holiday shoppers last year are mostly resolved … Now Walmart, Target, Kohl’s and other major chains report surging inventory levels. People have stopped shopping for stay-at-home items like pajamas and electronics. “The glut has led to huge markdowns and sales, including rare discounts at Target and ‘aggressive’ […]
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  1. Shopper & Customer

How Brands Can Get the Most Out of Their Retail Media Strategies

Retail media networks (RMNs) have been dominating the e-commerce conversation as retailers look for new revenue streams amid increasing margin pressure, inflation and ongoing supply chain challenges. These networks serve as a kind of digital end-cap display for brands, giving them a way to optimally position their products on a website for easy discovery — […]
3 min read
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  1. Channel: Mass

Prof G Markets: Target and Walmart Earnings, Hedge Funds and Pinterest, and Estée Lauder Buys Tom Ford

Description: This week on Prof G Markets, Scott explains why Target and Walmart had such contrasting earnings reports for the third quarter, and offers his insight on Target’s brand strategy. He then shares his thoughts on why hedge funds might be buying up shares of Pinterest, and whether hedge fund disclosures are worth paying attention […]
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  1. Holiday & Events

Four trends signalling a new approach to Black Friday in 2022

Black Friday has long been anticipated as one of the biggest shopping events in the retail calendar, drawing in millions of consumers with promises of low prices and unbeatable offers. However, this year is set to look a little different, with economic and environmental concerns a priority for consumers and brands.    The cost of living […]
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  1. Technology & Innovation

The Counterintuitive Marketing Magic Behind True Classic’s DTC Success

Being a DTC brand is a bit of a slog lately — just ask Peloton, Wayfair or Allbirds. But as these brands and many others look to new channels, such as stores and wholesale, to combat flagging sales and elusive profitability, True Classic is doubling down on digital.  Founded in Los Angeles in 2019, the […]
7 min read
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  1. Data & Insights

Engage Specialists in Their Workflow With GoodRx Provider Mode

Today’s guest post comes from Bansi Nagji, President of Healthcare at GoodRx. Bansi explains how GoodRx Provider Mode delivers a prescription savings flow that offers health care professionals (HCPs) efficient access to the information they need at critical moments of care. Click here to learn how GoodRx Provider Mode can help manufacturers reach and engage […]
2 min read
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  1. Channel: Delivery

Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace, making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Rite Aid items are now available on the Grubhub+ membership program, which offers no-fee deliveries on orders of $12 or more. Additionally, National […]
2 min read
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  1. Shopper & Customer

Consumer Coalition Calls For End To Digital-Only Deals

The Associated Press reports that “a coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.” According to the story, “Edgar Dworsky, a consumer advocate and former assistant attorney general in Massachusetts who runs the website Consumer World,” […]
2 min read
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  1. Channel: Grocery

Your Views:  Self-Interests

MNB reader Janis Raye wanted to weigh in on our self-scanning conversation: Just a comment on self-scanning (which I only do if I have a very small number of groceries). I worked for Citibank way back in the day when ATMs were just being installed. Within the bank, it was acknowledged that they were intended […]
2 min read
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  1. Shopper & Customer

Your First-Party Data Strategy Matters — Especially in a Downturn

When businesses see signs of an economic downturn, the natural reaction is to cut costs and try to do more with less. However, there’s one area where your marketing team shouldn’t look to trim: harnessing the first-party data you collect directly from customers.  This information gained through call center interactions, mobile app behavior, and loyalty […]
4 min read
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  1. Shopper & Customer

Promotions … Don’t Train Your Customers

Who doesn’t like a good money-saving deal? It’s human nature to want to save money. “Free shipping! $10 Off! Gift with order! Save 20%! Buy one get one free!” These are all common offers that motivate customers to purchase. We all know that promotional offers increase the rate of response. How do you keep from […]
3 min read
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  1. Media & Marketing

How I Built My Brand on Instagram and You Can Too

I’m someone who after a night out with friends is likely to fall asleep with my makeup on. And I know I’m not alone. That’s why I wanted to create makeup that acted like skincare and would improve my skin over time. After working to develop samples (and testing them myself by having me and […]
3 min read
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  1. Channel: Ecommerce & Digital

5 Myths About Amazon DSP

Emily Ostrander is a PPC Manager at Bobsled, an Acadia company Recently, I had a confectionary client tell me they didn’t see a point investing in ads through Amazon Demand-side Platform (DSP). The brand thought the Sponsored Display ads they created on Amazon.com were enough for them.  It’s a myth I hear a lot. Amazon […]
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  1. Channel: Ecommerce & Digital

Amazon Confirms Layoffs, Offers Voluntary Buyouts

From the Seattle Times: “Amazon confirmed Wednesday it has begun laying off employees in its devices organization, the start of a string of job cuts that will likely impact around 10,000 workers in devices, retail and human resources … Amazon began making cuts in its devices division Tuesday, after news of the coming layoffs broke […]
4 min read
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  1. Channel: Mass

Target’s Sales Up, Profits Down, Deep Discounts On The Horizon

“Target Corp. said consumers pulled back on their spending in recent weeks, sapping sales and profits in the latest quarter and putting a cloud over its holiday season,” the Wall Street Journal reports. Target said that “total revenue of $26.5 billion grew 3.4 percent compared with last year, reflecting total sales growth of 3.3 percent […]
2 min read
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  1. Trends & External Forces

Retail Sales Up 1.3 Percent in October

The US Commerce Department said yesterday that retail sales rose a seasonally adjusted 1.3 percent in October, which the Wall Street Journal writes is “a sign of economic strength that leaves the Federal Reserve likely to keep raising interest rates as it tries to reduce persistently high inflation.” The Journal goes on:  “Shoppers spent more […]
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  1. Shopper & Customer

5 Keys to Growing From Side Hustle to Top National Retail Leader

Wholesale is a hugely competitive space, with thousands of new and long-established brands constantly vying for partnership and prime placement with top national retailers such as Walmart, CVS and Target. I’m proud to say that the company I founded in 2014, pH-D Feminine Health, now offers products at all these retailers (and many more). However, […]
3 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Department: Consumer Durables
  3. Department: Nonfood
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

Retail Media is Here in a Big Way: Should Search be Worried?

By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. Department: Nonfood
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Agencies & Vendors
  9. Data & Insights
  10. Technology & Innovation
  11. Holiday & Events

U.S. SMI Core Release Note – October 2022

SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
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  1. Trends & External Forces
  2. Channel: Grocery
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Trends & External Forces
  7. Associates & Employees
  8. Merchandising

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
Written by
  1. Channel: Dollar/Value
  2. Corporate Strategy
  3. Corporate Finance
  4. Corporate Purpose
  5. ESG
  6. Media & Marketing
  7. Shopper & Customer
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar Tree sales up 8.1% in third quarter

CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]
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