Pricing & Promotions

  1. Stores & Formats

Nisa offers stores help to promote products via social media

Nisa’s independent retailers are receiving a helping hand to spread the word to shoppers about the range of Co-op own label products available in their stores. To support retailers with their continued commitment to the Co-op range, a bank of new digital assets has been created and made available for use on social channels during […]
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  1. Media & Marketing

XY Retail secures seed round from Monta Vista Capital

PoS and omnichannel commerce solution startup XY Retail has closed a $4 million seed round led by Monta Vista Capital with participation from Stage 1 Ventures. The cash will be used to accelerate the company’s global roll-out of its XY platform to luxury brands. The aim is to help them digitise their enterprises and manage […]
2 min read
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  1. Trends & External Forces

Your Views:  Hypotheses & Illuminations

We had a story the other day about how Starbucks is going to test three different formats in Seattle, prompting MNB reader Gwen Morrison to write: New store concepts usually test features that can be migrated or scaled across the majority of  formats. A retro “past” Starbucks might make sense as a one-off in their […]
4 min read
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  1. Data & Insights

The business case for marketing balance

In late May, the U.S. military airlifted 70,000 pounds of baby formula from Europe to the U.S. to help with the national shortage.  It was another troubling development in what has become a national supply-chain crisis that’s still affecting everything from cars to semiconductors to lumber. And that’s a problem for marketers focused on lower-funnel […]
2 min read
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  1. Media & Marketing

Instagram rolls out an account deletion option on iOS to comply with Apple’s new policy

You can now delete your Instagram directly from the mobile app. The Meta-owned social media app has now rolled out a new option that lets you opt to delete or deactivate your Instagram account on iOS in order to comply with Apple’s updated App Store Review Guidelines that now mandate all apps that offer account […]
3 min read
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  1. Channel: Restaurants

Raining Tacos from the Heavens

How the new Taco Bell Defy in Brooklyn Park, Minnesota is defying the odds and changing the way drive-thrus operate By Brandon Solnit – PAR Technology Drive-thru services account for a large portion of fast-food restaurant operations. With 42% of all restaurants operating drive-thrus, it has become an operational necessity. From line-busting to pulling cars, […]
4 min read
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  1. Technology & Innovation

Contactless Payments are Here to Stay with PARPay

Payment services are evolving and PARPay is here to help your restaurant adapt to the forever-changing times By Brandon Solnit – PAR Technology As the pandemic slowly starts to subside and life inches back to normal, the restaurant industry has seen a major change in the way customers make purchases. One thing Covid-19 brought to […]
3 min read
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  1. Shopper & Customer

4 Creative Ways Retailers Are Using Gift Cards to Drive Sales

With supply chain issues stressing physical inventory and inflation running high, consumers are turning to gift cards to fill the gap and stretch their spending power. According to a recent consumer survey from Fiserv, 58 percent of consumers said gift card promotions are motivating them to buy more gift cards during this inflation period. This […]
2 min read
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  1. Shopper & Customer

How to Attract Gen Z Customers and Employees Alike

Generation Z, or those born from 1997-2012, will be America’s largest generation by 2034, topping out at about 80 million. The oldest adult Gen Zers are already establishing potentially long-lasting earning and spending patterns, while the younger members of this demographic are still learning their first lessons about spending, saving and employer relations. To understand […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon Prime Members To Get 20% Discounts At Fresh Stores

Amazon said yesterday that it plans to drive sales at its Amazon Fresh bricks-and-mortar stores by offering Amazon Prime members a 20 percent discount on select items. “We’re excited to launch the new Prime member savings benefit at Amazon Fresh stores today, offering 20% off everyday essentials across aisles,” Jeff Helbling, vice president of Amazon […]
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  1. Channel: Delivery

Q&A with Caper’s Co-Founder: AI and Contact-Free Checkout at Fenway Park

This spring, we announced that iconic Fenway Park now offers Caper Counter’s AI-powered, contact-free checkout for fans in partnership with Aramark Sports + Entertainment. With the introduction of Caper Counter, baseball fans, concertgoers and more can now seamlessly access their favorite beverages and snacks – by simply placing items on the Counter where they are […]
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  1. Channel: Delivery

How General Mills Improved ROAS with Optimized Bidding by Almost 50%

GMI reported a nearly 50% increase in ROAS after switching their campaigns to optimized bidding Over the last year, some advertising platforms have lost the ability to connect ads exposure to actual purchases. Instacart Ads, on the other hand, is able to effectively combat these challenges because our platform offers closed-loop measurement and experimentation. These […]
2 min read
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  1. Technology & Innovation

Want To Be More Efficient and Productive? Automate More of Your Business

Imagine how much more productive and efficient you could be if you could take all of the repetitive, routine, manual work out of your day. Imagine if that kind of work were simply done for you, freeing you up for the value-added work that drives success for you, your business, and your customers. A growing […]
5 min read
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  1. Department: Beverage

Costa serves up an ace offer

To celebrate Wimbledon, Costa Coffee has announced two new offers for on-the-go consumers. From 2 July, caffeine fans will be able to claim a free bottled Frappé or select flavours from the brand’s coffee in a can range to enjoy whilst watching the tennis When they buy any drink from a Costa Express machine in […]
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  1. Merchandising

Report:  Coupons Less Available, Less Used

The New York Times this morning reports that even in a time of inflation, when people are trying to figure out ways to make their money go farther, coupons are not the tool they used to be. They are, in fact, getting “harder to come by. In 2021, Kantar Media estimates, 168 billion circulated, across […]
2 min read
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  1. Media & Marketing

Drug Channels News Roundup, June 2022: Drug Spending in 2021, PBM Exclusions, Employers vs. Rebates, GoodRx Questions, and More Prior Authorization Humor

I can’t recall any period in my life when our country has been so divided and polarized. Through the Drug Channels Institute, I strive to provide you with fact-based and balanced coverage—along with links to source materials so you can make up your own mind. So before you launch your July 4 festivities and/or a […]
2 min read
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  1. Channel: Delivery

Deliveroo teams with Criteo for new advertising platform

Deliveroo has announced the launch of a new advertising platform, Deliveroo Media and E-commerce. The rapid delivery firm is working on this offering with Criteo who are supplying the advertising technology and media sales services.  From this month, brands will be able to advertise to Deliveroo customers with relevant offers across its app, on the […]
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  1. Media & Marketing

Gen Z Forcing Food Marketers to Shift Spending

  Consumers are dynamic not static.  In 2022 there is no doubt that food marketers that want to reach their primary and secondary target customers are forced to shift how and where they spend their marketing dollars in order to garner the best results according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice […]
4 min read
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  1. Trends & External Forces

FTC Lawsuit Against Walmart is Unfounded and Ignores the Billions Walmart has Saved Customers

A narrowly divided Federal Trade Commission (“FTC”) has filed a misguided lawsuit against Walmart regarding money transfer services that the Company offers to consumers. Here’s what you need to know about the lawsuit: Since Walmart began offering our customers flat, low fee money transfer services at our stores, the company has saved consumers—particularly the unbanked […]
11 min read
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  1. Shopper & Customer

Starting A Retail Business? Here Are 7 Things To Attract and Retain Customers

If you are starting a retail business, attracting and retaining customers should be one of your top priorities. There are several things you can do to achieve this, including offering great customer service, providing a unique experience, and stocking high-quality products. Keep in mind that it takes time and effort to create a loyal customer […]
3 min read
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  1. Operations & Supply Chain

The Secret to Supply Chain Success? Headless Order Management

As a retailer you could argue that success is ultimately defined by your ability to get desired goods into your customers’ hands in a timely fashion. But how can you satisfy your customers in the face of supply chain disruption? How can you ensure that you’re managing your inventory efficiently and cost effectively? According to […]
2 min read
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  1. Shopper & Customer

H-E-B tops dunnhumby online grocery ranking

CHICAGO – H-E-B narrowly edged out Amazon and Amazon Fresh to qualify as the nation’s top-ranked eCommerce grocery retailer, according to the inaugural dunnhumby eCommerce Retailer Preference Index (RPI). In a comprehensive, nationwide study that examines the emerging $100 billion U.S. eCommerce grocery market, H-E-B narrowly edged out second-placed Amazon and third-placed Amazon Fresh in […]
4 min read
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  1. Channel: Grocery

Gerrity’s Supermarkets Joins Wakefern Cooperative

Wakefern Food Corp. announced yesterday that 10-store, Pennsylvania-based Gerrity’s Supermarkets, founded as a small meat market in 1895, is the 48th member to join its cooperative. According to the announcement, “The Fasula family operates supermarkets in Pennsylvania under the Gerrity’s Supermarkets banner. Upon their conversion, the stores will be rebranded as Gerrity’s The Fresh Grocer, […]
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  1. Channel: Mass

Walmart Focuses On Augmented Shopping Realities

Walmart has announced “augmented reality (AR) features on the Walmart app designed to making shopping easier.” According to a blog posting by Brock McKeel, Senior Vice President, Site Experience, Walmart eCommerce, and Cheryl Ainoa, Senior Vice President, New Businesses & Emerging Tech, Walmart Global Tech, the first feature “allows customers to view furniture and home décor […]
2 min read
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  1. Channel: Drug

Walmart, CVS, Rite Aid Forced To Limit Sales of Plan B Morning After Pills

The Wall Street Journal reports this morning that “some of the nation’s biggest retailers are rationing over-the-counter emergency contraceptive pills as demand spikes following the Supreme Court ruling overturning a constitutional right to abortion. “CVS Health Corp., Walmart Inc. and Rite Aid Corp. were limiting purchases of the pills, which were in short supply or […]
2 min read
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  1. Technology & Innovation

Is the Metaverse Just Play-Doh for Food Retailers

Where are you selling food today?  Just this month retailer after retailer seems to be experimenting with a new format, platform, delivery type, or menu item that ‘travels well’, according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. These days, even the most regional restaurant chains are investing in new store prototypes […]
6 min read
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  1. Media & Marketing

Social media: complete guide for your E-commerce store

Every year, consumers present new buying habits, particularly influenced by the surrounding social and technological norms. In particular, social media has been a major contributor to the change in consumer habits. For a company, it is impossible to ignore a presence on social media. These platforms are vital for businesses, regardless of their size.  Indeed, […]
16 min read
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  1. Shopper & Customer
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  3. Department: Adult Beverage
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8 weird consumer spending trends

The rising cost of living is wreaking havoc with consumer spending. And as food, transport, and energy prices continue to rocket, consumers aren’t the only ones cutting back. Tesla recently announced mass layoffs, while buy-now-pay-later giant Klarna has cut 10% of its staff. We see a clear consumer dilemma in our Zeitgeist data – between […]
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  1. Shopper & Customer
  2. Data & Insights
  3. Shopper & Customer
  4. Trends & External Forces
  5. Associates & Employees

Today in Data: Declining Consumer Confidence

Today in data, continued inflation and fears of a recession have contributed to a drop in the Consumer Confidence Index. Data $267.2B: Orders last month for manufactured durable goods, a sign that consumers were still spending despite inflation 98.7: The Consumer Confidence Index, down from 103.2 last month, and the lowest level since February 2021 43.2: Decline in […]
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