ESG

Articles on ESG (Environmental, Social Governance) and CSR (Corporate Social Responsibility)

  1. ESG

United Airlines Service with Grocerant Niche Success

  How is it that United Airlines understands that consumers want grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food and so many legacy grocery stores stutter at discussing the idea?  Restaurants have had great success selling grocerant niche meals and meal components for takeout and delivery.   According to Steven Johnson Grocerant Guru®at Tacoma, WA based […]
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  1. ESG

“You Should Smile More” Part I with the Band of Sisters Cie Nicholson & Lori Tauber Marcus

Cie Nicholson & Lori Tauber Marcus, members of The Band of Sisters, join The CPG Guys in this podcast episode to discuss their new book “You Should Smile More: How to Dismantle Gender Bias in the Workplace.” The authors are part of a collective of former PepsiCo female executives that also includes Dawn Hudson, Mitzi […]
2 min read
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  1. ESG

Coca-Cola kickstarts Christmas with karaoke takeover of London’s Piccadilly Circus

On Thursday evening, one of London’s most famous landmarks lit up in Coca-Cola red as thousands came together for a festive sing-along. Following the first ever live karaoke experience on the Piccadilly Lights in 2019, Coca-Cola returned this year to lead people in Christmas carols and, of course, the Holidays Are Coming song from the […]
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  1. ESG

Retail Media is Here in a Big Way: Should Search be Worried?

By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
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  1. ESG

Ex-Deliveroo exec launches rival sustainable quick commerce platform Bodo

Ex-Deliveroo executive Jack Green and former Cloudkitchen executive Brandon Neman have launched a sustainable quick commerce platform to rival the sector’s incumbents, Bodo. Nearly half of consumers (46%) abandon their… The post Ex-Deliveroo exec launches rival sustainable quick commerce platform Bodo appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. ESG

Want to Create Better Experiences for Customers? Embrace These Technologies

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors […]
4 min read
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  1. ESG

Currys invests in robotic suits to help deliver for Black Friday and holiday season

UK tech retailer, Currys, says it has invested over £250,000 in a fleet of robotic exoskeleton suits to help colleagues from logistics partner, GXO, work safely and efficiently through the festive period. The suits, which are being used at Currys’ facility in Newark, will help people carry out their physical day to day tasks, with […]
2 min read
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  1. ESG

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
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  1. ESG

Dollar Tree sales up 8.1% in third quarter

CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]
2 min read
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  1. ESG

Advertising effectiveness: everything you need to know

With more consumers taking control and opting out of advertising they don’t want to see, brands need to know how to make sure their marketing strategy hits the mark, with the perfect mix of reach and relevance. Despite it being easier for brands to pre-test ideas before launching a full-blown ad campaign, this only tells […]
5 min read
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  1. ESG

7 Best Types of Videos for Increased ECommerce Conversions

Ecommerce platforms have flourished massively over the past few years, making it easier for people to sell and shop virtually. Amidst the fierce competition in e-commerce markets, many brands use videos to spearhead their marketing strategy. A video is an all-in-one channel that can cover and pinpoint all the vital points of a brand or […]
4 min read
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  1. ESG

How Customer Data Can Take Your Retail Business To The Next Level

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. By understanding this data, you can gain insights into your customer’s needs and preferences, which can, in turn, help you to improve the shopping experience and boost sales.  In addition, analyzing […]
3 min read
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  1. ESG

Worth Watching:  Holiday Hartbeat

Walmart-owned Sam’s Club is out with a new holiday ad featuring – and produced by – comedian Kevin Hart.  Framed as a movie trailer, “Merry Like This” can be seen across social media platforms, on traditional media, as well as in movie theaters … You can watch it here. The post Worth Watching:  Holiday Hartbeat […]
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  1. ESG

Your Views:  Heart & Head

Got the following email yesterday from MNB reader Lori Buss Stillman: I loved your commentary on Titan Casket and the service they provide. It’s a smart glimpse into a market sector most consumers are uneducated about, and only engage with at a time when it is difficult to separate heart and head. When my Dad […]
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  1. ESG

From Immersive Commerce to Walmart and Targets Q3 Earnings, Here Are This Month’s Insights From Our Top Retail Influencers

On November 18th, RETHINK Retail hosted their November Small Groups Mixer, a monthly virtual event catered to all of 2022’s Top Retail Influencers (TRI). This month attendees discussed a range of topics including Immersive Commerce, Technology Innovation in Retail Leadership, Restaurant Transformation, and Automation, and Takeaways from Walmart and Target’s Q3 Earnings Report. Here, we’ll […]
4 min read
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  1. ESG

Angry Customer Rants on Twitter for Common Post-purchase Issues

Delivery issues are inevitable and particularly more frequent during the holiday season. But we can’t blame the shipping carriers for it. This is because the huge incoming volume of shipments really puts a strain on their capacity to deliver orders properly.  However, that doesn’t mean we let them get away with delivery issues because an […]
7 min read
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  1. ESG

Comms pros’ predictions for 2023: Media and social media

We asked a variety of comms pros what they thought 2023 would look like in terms of social media and traditional media. This is what they said. The story of the media in 2022 was, unfortunately, much as it has been for the last decade or more. Layoffs, attrition and the collapse of both new […]
5 min read
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  1. ESG

Hybrid Customers Hold Key To Success In 2023 For Embattled Retailers

The global retail industry has grown accustomed to disruption in recent years. Over the past decade, it has witnessed seismic structural shifts as the sector transformed for the digital era. Fast forward to 2022 and the pandemic in particular upended and reinvented shopping habits, thrusting billions of consumers into a more digital world, creating an […]
3 min read
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  1. ESG

Worth Reading: The Netherlands’ Food Tech Advantage

The Washington Post has a fascinating story about how The Netherlands “has used advances in vertical farming, seed technology and robotics to become a global model” for how to become a major food exporter fighting way above its weight class. An excerpt: “The rallying cry in the Netherlands started two decades ago, as concern mounted […]
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  1. ESG

Your Views:  Stack & Rank

The other day we took note of an Associated Press report that “a coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.” The argument, as advanced by Edgar Dworsky, a consumer advocate and former assistant attorney general […]
7 min read
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  1. ESG

How Consumers Are Tackling the 2022 Holiday Shopping Season

Consumers and retailers alike are prepping for the holiday season. And this holiday season, retailers need to stay nimble and adjust to shoppers’ evolving preferences, especially as concerns around inflation continue. Whether it’s hunting more for deals, doing more of their shopping from the convenience of their phone, or focusing on gifts for themselves, consumers’ […]
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  1. ESG

Inflation is Changing the Way Consumers Spend Money — Here’s How Retailers Can Cope

With prolonged inflation, hiked interest rates, and an economic downturn, it’s no wonder consumers are feeling an increased amount of stress when making purchases or buying services. And with the holiday season upon us, many are rethinking their spending habits even more than they already were. In fact, 60 percent of consumers say their priorities keep changing […]
3 min read
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  1. ESG

Securing Retail Facings for Your Products as Competition for Space Heats Up

A couple of years ago, retail store shelves were mostly empty. Today, as manufacturers, we face a much different problem: shelf space for household consumables is shrinking. To make their brick-and-mortar locations more appealing, retail outlets continue to expand the footprint of prepared foods, fresh offerings, and other ancillary offerings designed to deliver convenience, value […]
4 min read
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  1. ESG

Brands As Business Models

As a professor of business and management consultant I find myself in a variety of organizations. One of the questions I often ask both senior managers and line personnel is how their organization makes money. Another way to ask the question is to ask for a description of the firm’s business model. In many organizations […]
4 min read
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  1. ESG

2023 Marketing Trends: A spotlight on inflation

Where are we headed? What do we need to get there? Marketers are asking themselves critical questions like these in response to a myriad of ongoing social and economic situations. Consumers are grappling with the new, post-pandemic world which includes an environment of economic uncertainty. The supply chain and inflationary issues that stemmed from the […]
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  1. ESG

Retailers Focus On Customer Experience With Store Remodelling

At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores forced to close, the popularity of e-commerce accelerated and many retailers wondered if in-store shopping would ever return. So far, such fears are proving unfounded – in the U.S., foot traffic has continued to rise, […]
4 min read
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  1. ESG

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience […]
5 min read
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  1. ESG

Retail Media is Here in a Big Way: Should Search be Worried?

By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
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  1. ESG

U.S. SMI Core Release Note – October 2022

SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
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  1. ESG

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
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