ESG

Articles on ESG (Environmental, Social Governance) and CSR (Corporate Social Responsibility)

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Amazon CEO Kevin Jassy said yesterday that the company will lay off 9,000 more employees, on top of the 18,000 layoffs already announced and implemented. The new layoffs will affect than 3 percent of Amazon’s corporate work force. The parts of the company that will be hardest hit, Jassy said, are Amazon Web Services (AWS), […]
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CHICAGO – Consumer demand is declining across nearly every segment of the U.S. discretionary general merchandise and consumer packaged goods (CPG) industry, even as elevated prices recede from peak levels. Don Unser and Marshal Cohen of Circana (formerly IRI and The NPD Group) look below the surface of current retail performance in this $2.9 trillion […]
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Understanding what customers want is key to driving top-line growth and bottom-line profits according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Serving restaurant quality fresh food fast has served Rutter’s well. Rutter’scontinues to listen to consumers, and has heard the cries for fresher faster, so they have elected to add more […]
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Created in 1960 by Jerome McCarthy, the marketing mix gives concrete form to the marketing actions that can play a major role in satisfying the target audience in a given market. Indeed, your marketing and sales strategy must be based on clear objectives and positioning to enable you to envisage concrete actions to become a […]
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“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. The “new omnichannel” that retailers now aspire to includes not just stores and websites but also social media, search engines and perhaps […]
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There is another piece of news coming out of Silicon Valley aside from the banking debacle. And, that is Meta’s “year of efficiency” planning. Apparently, Meta’s leader, Mark Zuckerberg, has just discovered the benefits of financial discipline and operational excellence. In his recent memo to Meta employees, Mr. Zuckerberg indicated that this year will require […]
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As part of Central Co-op’s purpose of creating a sustainable Society for all, the Society marked Neurodiversity Week by announcing a trial of Quiet Hours in four of its major stores: These Quiet Hours will run every Monday between 10am and 11am, starting this month at; Boley Park, Lichfield, Staffordshire, Burton Road, Littleover, Derbyshire, Quorn, […]
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The business world is constantly evolving, and new ideas are constantly appearing. In 2023, it can be difficult to stand out from the crowd, but with a bit of creativity and vision, anyone can come up with an innovative business startup idea that will have the potential for success.  However, you must remember that a […]
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  Social commerce is growing quickly, and it could funnel cash to eCommerce brands that use the right strategy. According to a Statista report, sales via social media platforms are forecast to streak to $2.9 trillion by 2026.
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Them, a news site that defines itself as serving and reporting on the  LGBTQ+ community, has story saying that “in the face of increasingly draconian anti-trans legislation, some unlikely (or extremely likely, depending on how you see it) allies have emerged.” One of them is the convenience store chain Kum & Go, which “tweeted its […]
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The New York Times has a really good piece of journalism that looks at how homelessness, and the crime that often accompanies it, is overwhelming much of urban America, focusing on a small, family-owned sandwich shop in downtown Phoenix. The Times recounts how Joe Faillace, the owner of Old Station Subs, “looked out the window […]
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  It is at the intersection of hand held marketing, mobile devise ordering, and payments that time starved consumers of all ages have become familiar with, accepting, and adopting digital restaurant and foodservice payments. If you are not looking a customer ahead, you are losing ground. According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
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Retail TouchPoints has been studying and reporting on the evolution of resale for years. Over this time, we’ve seen consumer behaviors shift and demand accelerate, which means retailers have had to rethink the way they research and source “pre-loved” goods. How do they find the right wholesale partners? What are the risks they face while […]
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“It’s important to think about this [a tech stack] as something that’s designed, orchestrated, measured, and improved over time, and being in pursuit of solving specific problems in specific ways, rather than a collection of one-off choices.” — Matt Powell, Chief Technology Officer, FTD To succeed on digital and physical shelves, brands need enabling technology. […]
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I grew up with a self-employed retail family. Our “family trips” to other cities always involved going to a trade show or to see a new vendor. As a child, I felt slighted and disappointed that these “family trips” were really focused on work. However, as I got older and began working in my family’s […]
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As Total Retail reported last week, H&M launched a resale program in collaboration with thredUP. “H&M Pre-Loved” offers shoppers an easy way to find secondhand pieces for their wardrobes. The new shop also continues the retailer’s sustainability mission of establishing circular business models for itself and customers. To learn more about its new resale program, Total Retail connected with Abigail […]
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In this time of countless choices and cutthroat competition in the market, customer loyalty might feel fleeting and temporary for some businesses. However, brand loyalty is when customers keep on buying products from a brand again and again despite the presence of competitors offering similar products or services. Customers associate positive sentiments towards some brands […]
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REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris Speyer has been named SVP and Chief Merchandising Officer, and Isabelle Portilla has been promoted to VP, Co-op Brands, effective immediately. Musni, most recently VP for Field People Experience and Recruiting at Chipotle, […]
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Get to know RETHINK Retail’s Top Retail Influencers through the “Meet the TRI” Q&A series! Dive in to learn about a member of the thought leader community and follow their work and insights across our content and their social channels. Hi, I’m Andrew Neelon, Founder & CEO, 1REC. Connect with me on LinkedIn! “Tell us […]
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The U.S. Federal Trade Commission asked Facebook, Instagram, Pinterest, Snap, TikTok, Twitch, Twitter and YouTube to provide details on how they screen for misleading ads run on their social media sites. “Social media has been a gold mine for scammers who tout sham products and other scams that have cost consumers enormously in recent years,” […]
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Direct response and other small advertisers are running more ads on Twitter as many large marketers have ended or cut back advertising on the social media site since Elon Musk acquired it. “It’s almost like watching [HSN], but on a Twitter feed,” said Nii Ahene, chief strategy officer at Tinuiti. “‘$9 for this oven mitt […]
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BENTONVILLE, Ark., March 17, 2023 — Walmart Inc. (NYSE: WMT) today announced that its Annual Shareholders’ Meeting will be held on Wednesday, May 31, 2023. The meeting will be held in a virtual-only format and will begin at 10:30 a.m. CDT. While shareholders will be able to attend the meeting online through a live audio […]
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Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer.  Suter joined Glossier in 2018 and has been behind much of Glossier’s […]
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An ecommerce payment solutions provider Klarna has partnered with the sustainability tech platform Clarity AI to launch ‘conscious badges’ awarded to tech brands. Up to five badges can be given… The post Klarna rolls out ‘conscious badges’ to recognise sustainable tech brands appeared first on Latest Retail Technology News From Across The Globe – Charged.
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A ban on the sale of single-use vapes is being called for by Glasgow City Council amid growing health and environmental concerns. The city’s trading standards officers have seized more than 13,000 illicit vapes in the last three months. Glasgow’s Environment and Liveable Neighbourhoods Committee is writing to the Scottish government to back calls for […]
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2023 will continue to come with challenges for the retail industry. One that remains front and center  is recruiting and retaining customer facing employees. While 223,000 jobs were added in the U.S. in December, the retail industry continues to struggle. In our most recent research report, The Future of Retail Customer Service, the #1 barrier […]
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Dallas Innovates reports that “7-Eleven today announced the rollout of 7Charge, which has begun delivering ‘a convenient and reliable fast-charging experience’ at several 7-Eleven stores locations in Texas, Florida, Colorado, and California—including at least two locations in Dallas and Fort Worth.” According to the story, “7-Eleven says it intends to build ‘one of the largest and most […]
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The Conference Board is out with a new report that it says “reveals the most important motivators for Gen Z workers. They place the biggest premium on five critical values in the workplace: adequate compensation, control, safety and wellness, growth, and purpose … While these objectives are important to all generations of employees, for Gen Zers, […]
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Porter’s 5 forces model is a tool that is widely taught in business schools and various training centres. Among other things, this tool makes it possible to analyse the competition in a market. Porter’s forces refer to the following elements The intensity of competition, The bargaining power of customers, The bargaining power of suppliers, The […]

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Supermarket giant Tesco came under fire following the announcement that it will be reducing the value of Clubcard reward vouchers from June 2023. The reduction will come into force after… The post Tesco infuriates shoppers as it slashes Clubcard points value appeared first on Latest Retail Technology News From Across The Globe – Charged.
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AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […]
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Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
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Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […]

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