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  1. Channel: Restaurants
So, how is your branding extending your brand invitation this fall? How involved are you within your local community?  If you are a restaurant owner today it has never been more important to be involved within you community including staying in touch with your local elected officials according to Steven Johnson Grocerant Guru® at Tacoma, […]
  1. Shopper & Customer
PORT WASHINGTON, N.Y. — A majority of U.S. consumers planned to spend the same amount as last year on this year’s holiday shopping. Those who planned to spend less than last year outnumbered those who planned to spend more, according to a survey from The NPD Group, citing a consumer survey conducted last month. “The […]
  1. Shopper & Customer
 A whopping 81% of consumers plan to maintain or increase their digital usage, even as COVID-19 restrictions lift, according to a survey from FullStory. Is your business prepared to deliver an easy, friction-free experience?   During this episode of Retail Remix, Kirsten Newbold-Knipp, CMO of FullStory, and Elizabeth Simmer, Head of Onboarding & Professional Services, sit […]
  1. Department & Category
ARLINGTON, Va. – The Food Industry Association (FMI) is out with a report that examines how traditional grocery business cycles are being upended by pandemic-fueled changes in consumer behaviors. “The Food Industry Speaks 2021” tells the story of the food retail industry’s resilience and transformation in 2020, and identifies how the landscape continues to shift, […]
  1. Channel: Mass
NEW YORK – One year since the launch of Walmart+, the retailer’s membership program is growing faster than expected and has reached an “inflection” point, with an estimated 32 million U.S. subscribers, according to a note out this week from Krisztina Katai, an equity research analyst at Deutsche Bank. Katai cites results from a consumer […]
  1. Agencies & Vendors
Here’s how PR leaders can work to keep crucial team members engaged and ready for the next challenge. As of June, 11.5 million Americans quit their jobs earlier this year. And, buckle up employers: a recent Microsoft survey suggests that employees will continue to stream out the door in record numbers. Agencies are feeling the […]
  1. Shopper & Customer
We’ve all heard the phrase ‘time is money’ but in the world we live in, it’s not time that converts to dollars, it’s attention. Consumers are overloaded with screens, content and information, making their attention a scarce commodity. How can brands get and hold their attention, particularly on mobile, with a mobile app experience that […]
  1. Channel: Grocery
Kroger yesterday announced the launch of what it calling Kroger Delivery Now, a collaboration with delivery company Instacart that it says will allow it to deliver online orders in 30 minutes. I commented, in part: MNB readers won’t be surprised to learn that I worry about the fact that Kroger is handing Instacart yet another […]
  1. Channel: Drug
PHILADELPHIA — Rite Aid has announced its corporate workplace of the future – a remote-first work approach for corporate associates, supported by a network of collaboration centers throughout the company’s geographic footprint. The reimagined workplace model focuses on flexibility for associates, while also creating an official headquarters space in Philadelphia designed specifically for in-person collaboration and […]
  1. Data & Insights
The great retail migration is coming. Customers are just as eager as retailers are to get back to shopping at brick-and-mortar stores. With 71% of shoppers already shopping in-store at least once a week, customers are starting to get their toes wet before fully diving into in-person shopping. This week we take a look at predictions […]
  1. Data & Insights
Small and medium businesses (SMBs) have always inspired me, and never more so than now, 18 months into this pandemic. Though they’ve faced major upheaval, many have made changes to navigate back to stability — and even prosperity. Their hard work, creativity, and innovation is a wonder. That’s why I’m especially proud to launch our […]
  1. Channel: Grocery
  What is it that prevents restaurants from understanding that the grocery sector under the tutelage and with the assistance of the FMI Foundation once again leverages September to target restaurant customers into grocery stores and away from them?  Who, knows an outsider might just think it is a combination of tunnel vision and sector […]
  1. Channel: Ecommerce & Digital
Amazon – Product Leader, Private Brands DESCRIPTION We are looking for an entrepreneurial leader that is passionate about products and brands. This leader should be customer-obsessed and growth-minded. This Sr. Product Manager role will own the development and launch of our Seasonal Product strategy across our Grocery Private Brands. In this role, you will be […]
  1. Channel: Ecommerce & Digital
The most important component of long-term sustainable advantage for any firm –regardless of its size–is its ability to attract, retain, inspire, and grow talent. Talent is the sustainable advantage. It is talent and only talent that creates and/or preserves every other form of sustainable advantage whether it be innovation, new ideas or superior service. If […]
  1. Department: Beverage
Soft drinks shopping patterns in convenience are beginning to switch back towards pre-pandemic norms as people return to the office and kids go back to school, says one of the UK’s leading suppliers. A survey of 2,000 convenience shoppers carried out by Britvic – which looks after brands including Pepsi, Robinsons and Tango – found […]
  1. Trends & External Forces
ARLINGTON, Va. — The Biden administration’s announcement of vaccine mandates for businesses raises serious questions for retailers and supplier companies, two trade associations said on Friday. “The announcement yesterday by President Biden of an employer mandate on vaccinations and testing for employees, including fines and penalties for businesses that fail to comply, raises a tremendous […]
  1. Shopper & Customer
In Salesforce’s recent consumer goods report, business leaders indicated that managing trade spend had become one of the top three priorities for consumer goods (CG) companies over the course of 2020. Many CG companies continued to invest heavily in trade spend, regardless of performance. Now, given the increase in spending, the changes in consumer shopping […]
  1. Corporate Strategy
So I’m new to GWI, but I’m pretty damn blown away.  When I took on my new role as Chief Product Officer at GWI, a few things stood out – the culture of innovation, the growth mindset, the biggest clients in the world, the unique value that our growing range of products offers to anyone […]
  1. Trends & External Forces
Almost three-quarters (73%) of Brits are worried about visiting shops where there are no Covid-19 measures in place, research has revealed. A survey of 5,000 UK adults by facilities management company Mitie found two-thirds (67%) would look more favourably on businesses if they can show they are taking the virus seriously and are Covid-secure. More […]
  1. Data & Insights
Today the trade association Private Label Manufacturers Association released a study about Supplemental Nutrition Assistance Program (SNAP) recipients’ food shopping attitudes and behaviors. The survey included traditional private label questions focused on asking consumers if private labels are “as good, the same as, or better than” on value and quality as well as “Store brand […]
  1. Technology & Innovation
Sindhya Valloppillil Contributor Share on Twitter Sindhya Valloppillil is the founder and CEO of Skin Dossier, a venture partner at Next Gen Ventures, a freelance writer and formerly a beauty industry executive and marketing professor. More posts by this contributor It may not be as glamorous as D2C, but beauty tech is big money We […]

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  1. Channel: Grocery
Digital efforts pay off as grocer retains consumers within its ecosystem As consumer behavior shifts with each COVID wave, The Kroger Co. is seeing its digital efforts pay off as the grocer retains shoppers within its ecosystem. Rodney McMullen, chairman and CEO of Kroger, expressed excitement for the future of grocery e-commerce at the Groceryshop trade show in […]
  1. WitsNotes
Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]

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