Trends & External Forces CEO Survey: Economy Remains Solid A Business Roundtable survey of more than 100 US CEOs concludes that “the breakneck pace of corporate hiring may slow in coming months, but the overall economy remains solid,” Axios reports. According to the story, “The view from the corporate suite is of an economy that can come off its inflationary hot boil — without […] MorningNewsBeat June 7, 2023June 7, 2023 2 min read EconomyExecutivesThick DataConsumersData & InsightsResults & InvestmentAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: Business. Not Personal. Yesterday we took note of a Boston Globe story about how youth organizers with the Hyde Square Task Force in Jamaica Plain, Massachusetts, did significant market research and figured out that a grocery cart of items at their local Stop & Shop cost $34 more than the same products at the chain’s store in suburban […] MorningNewsBeat June 7, 2023June 7, 2023 12 min read EconomyAhold DelhaizeDept. FuelBrick and MortarWegmansShoppersAmazonStore LocationThick DataDollar GeneralDept. GroceryLegal & CriminalDept. BeverageTechnology & InnovationConsumersSustainabilityCOVID19Customer ExperienceAssociatesCompetitionWalmartHoliday & EventsMarketing: UGCDept. FreshMarketing: VoiceOwned Brands (Private Label)Albertsons / SafewayPredictions and ForecastsRestaurantsStrategyCPG: Adult BeverageDept. Adult BevOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Trends & External Forces Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big […] Retail TouchPoints June 7, 2023June 8, 2023 4 min read ConsumersHealth & WellnessBrick and MortarEconomyCOVID19Marketing: SocialSustainabilityResults & InvestmentShoppersESG and CSRTechnology & InnovationThick DataData VisualizationBNPLTrends: FinanceInternationalReturnsDept. BeverageOmnichannelAssociatesDeliveryDept. ApparelDept. GroceryOperations & Supply ChainInclusivity 0 Saving Bookmark this article Bookmarked 5
Department & Category Spring and Summer Snacks take Center Stage How do you keep the kids happy when school get out? Fill the house with more snacks. The average household with a teenager out of school will spend $ 300 more a month on food. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® a mix of full flavored hot and […] Grocerant Guru June 7, 2023June 7, 2023 3 min read Dept. GroceryConsumersData & InsightsGoogleMarketing: BroadcastDept. FreshMarketing: Retail Media84.51Insight ProvidersShoppersDept. NonfoodDept. OTCThick DataPepsiCoBig DataAgenciesPartnershipsMarketing: SocialMarketing: Direct & PersonalizationDept. DairyDept. Perimeter 0 Saving Bookmark this article Bookmarked
Department: Food Inflation, Recession, & The Bifurcated Consumer The Los Angeles Times has an excellent story about how Southern Californians are strategizing to save money at the grocery store. First, some context for their decision-making: “The U.S. is not in a recession, but the psychological weight of that possibility — combined with the effects of still-high inflation — have consumers bracing for the […] MorningNewsBeat June 6, 2023June 6, 2023 2 min read ConsumersEconomyRestaurantsData & InsightsThick DataShoppersCOVID19Owned Brands (Private Label)Dept. Toys & GamesDept. GroceryTrends: RetailPredictions and ForecastsDept. FreshDept. PetDept. NonfoodDept. RefrigeratedDept. DairyUnilever 0 Saving Bookmark this article Bookmarked
Trends & External Forces NRF foresees soft landing for economy WASHINGTON – Consumer spending provides reason for optimism about the economy, according to the National Retail Federation’s chief economist, who expects a soft landing from the period of high inflation that has prevailed for the past few years. “Today’s economy is a lot like looking into a kaleidoscope, with the view changing and the data […] MMR June 6, 2023June 6, 2023 2 min read EconomyConsumersData & InsightsThick DataKraftHeinz 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF Survey: Consumers Believe Retail Crime is Increasing More than half (53 percent) of consumers believe retail crimes such as shoplifting and looting stores have increased in their community since the onset of the pandemic, according to a recent survey released by the National Retail Federation (NRF). The survey, in which the NRF asked consumers a series of questions relating to crime, retail […] Melissa Campanelli June 6, 2023June 6, 2023 2 min read ConsumersThick DataLegal & CriminalBrick and MortarResults & InvestmentOperations & Supply ChainDept. NonfoodCOVID19Agencies 0 Saving Bookmark this article Bookmarked
Media & Marketing The Hollow Value Of A Five-Star Rating The Wall Street Journal this morning has a piece about the “confusion over what constitutes 5-star behavior for certain services, combined with the guilt of potentially hurting someone’s livelihood, has people defaulting to perfect scores. Ratings padding is particularly rampant for services involving personal interactions. “Just like the children in the fictional Lake Wobegon, everyone […] MorningNewsBeat June 5, 2023June 5, 2023 2 min read Marketing: UGCShoppersThick DataCustomer ExperienceMarketing: Loyalty & SubscriptionEconomy 0 Saving Bookmark this article Bookmarked
Channel: Drug CVS Pharmacy launches home vitamin dispensing system WOONSOCKET, R.I. — CVS Pharmacy announced the launch of its CVS Health QuickServe Vitamin Dispensing System, an easy-to-assemble vitamin dispenser that holds a 30-day supply of select CVS Health vitamins and supplements. Its sleek countertop design promotes “vitaminimalism” — the simplification of vitamin and supplement routines, eliminating the clutter of pill bottles and keeping vitamins and supplements front and […] MMR June 5, 2023June 5, 2023 2 min read CVSConsumersDept. PharmacyHealth & WellnessThick DataTechnology & InnovationExecutivesDept. HBC 0 Saving Bookmark this article Bookmarked
Shopper & Customer The Rise of the Marketplace Business Model “Marketplace” is a bit of a buzzword in the e-commerce space at the moment, and it’s not hard to see why. One-third of all U.S. business now flows through e-commerce, and 63 percent of that is through marketplaces. Marketplaces aren’t necessarily replacing traditional commerce channels like brick-and-mortar stores, or even websites. Instead, they’ve expanded how retailers connect […] David Rich June 1, 2023June 2, 2023 3 min read ShoppersConsumersOmnichannelData & InsightsAcquisitionOperations & Supply ChainStrategyAmazonInsight ProvidersThick DataTechnology & InnovationTargetCOVID19ExecutivesDept. FreshDept. PerimeterBrick and MortarWalmart 0 Saving Bookmark this article Bookmarked
Shopper & Customer 3 Strategies for Retailers to Stay Competitive in the Face of Inflation Consumers and businesses are both being impacted by ongoing inflation. Retailers must change their tactics in the current economic environment. They must understand the trends that have developed as a result of this inflationary environment in order to respond. In this post, I’ll look at three tactics retailers may use to weather the current economic […] Michelle Wood June 1, 2023June 2, 2023 3 min read ConsumersMarketing: Loyalty & SubscriptionEconomyShoppersMarketing: TradeBrick and MortarPricing & PromotionsWeatherSustainabilityConsultingMarketing: In StoreBOPISTargetOperations & Supply ChainCustomer ExperienceDeliveryData & InsightsReturnsStrategyThick DataDept. GroceryDept. Nonfood 0 Saving Bookmark this article Bookmarked
Shopper & Customer What is market intelligence and how is it used? If market intelligence feels like one of those buzzwords you should know the ins and outs of but don’t, you’ve come to the right place. In this blog, we’ll run you through a definition of market intelligence, why it’s important, what it’s used for, and an example of how it helped a brand develop a […] GWI (Global Web Index) June 1, 2023June 1, 2023 4 min read ConsumersData & InsightsTechnology & InnovationTargetDept. BeverageMarketing: SocialShoppersExecutivesTikTokInternationalStrategyThick DataPredictions and ForecastsHealth & WellnessPartnerships 0 Saving Bookmark this article Bookmarked
Corporate Purpose Most Americans say companies should publicly support LGBTQ+ community, new GLAAD survey finds The study comes as retailers like Target, Kohl’s and PetSmart have come under attack for their annual LGBTQ Pride merchandise displays and ad campaigns. CNBC June 1, 2023June 1, 2023 < 1 min read InclusivityThick DataTarget 0 Saving Bookmark this article Bookmarked
CPG: Food Cheerios claims lofty spot in brand trust survey Beats out Kellogg’s and Campbell’s, according to Morning Consult. Food Business News May 31, 2023May 31, 2023 < 1 min read Thick DataGeneral MillsKellogg's 0 Saving Bookmark this article Bookmarked
Media & Marketing The Future of Retail: Rethinking Digital Signage to Improve the In-Store Experience Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Others might have just stopped in out of happenstance, […] Retail TouchPoints May 31, 2023May 31, 2023 4 min read Marketing: OOHTechnology & InnovationConsumersMarketing: SocialBrick and MortarShoppersMarketing: In StorePredictions and ForecastsTrends: RetailSustainabilityCustomer ExperiencePricing & PromotionsDept. NonfoodThick DataStrategyDept. ApparelPartnershipsMerchandisingHoliday & EventsDept. FreshData & InsightsUnilever 0 Saving Bookmark this article Bookmarked
Department & Category Should a Restaurant Evolve into a Grocerant Regular readers of this blog know that as restaurants continue to evolve in foodservice the most likely space and best fit just might be the Grocerant Niche. That space is wide open it is not dominated by Restaurants, Convenience Stores, Grocery Stores, Drug Stores, or Dollar stores according to Tacoma, WA based Foodservice Solutions® […] Grocerant Guru May 30, 2023May 30, 2023 4 min read Dept. GroceryConsumersRestaurantsData & InsightsDept. PerimeterBrick and MortarDept. FreshDept. Fresh PreparedDept. BakeryPredictions and ForecastsShoppersAhold DelhaizeDept. BeverageThick DataMarketing: In StoreTrends: Food and BeverageAmazonKrogerDept. PaperDept. DeliMerchandising 0 Saving Bookmark this article Bookmarked
Data & Insights ChatGPT is Now Guiding Consumer Decisions; What Does it Mean for Brands? Among the hallmarks of direct-to-consumer (DTC) e-commerce is the ability to learn, directly from the consumer, what helped guide their purchase decision. Over the years, such insights have given DTC brands the jump on many up-and-coming marketing channels, including podcasts, Snapchat, TikTok … and at this moment, ChatGPT. Within the past few months, consumer responses […] Matt Bahr May 30, 2023May 30, 2023 3 min read AITechnology & InnovationConsumersChatGPTMarketing: SocialMarketing: VoiceData & InsightsDept. NonfoodThick DataMarketing: UGCShoppersSustainabilityShopifyTech: AIStrategyAssociatesPodcastsHealth & WellnessGoogleTikTokDept. Natural / OrganicExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer If You Want to Succeed in High-Heat Retail, Bake Fairness into the Experience There have never been more barriers to the things we enjoy in life. Everything from limited edition sneakers to international stadium tour tickets have become seemingly unattainable. Consumers are often met with an unfair experience, failing websites, bots eating up stock. But with 73% of consumers saying that “a good experience is key in influencing […] Retail TouchPoints May 30, 2023May 30, 2023 3 min read ShoppersConsumersTechnology & InnovationCustomer ExperienceMarketing: Loyalty & SubscriptionConsultingData & InsightsDept. ApparelInternationalPartnershipsExecutivesThick DataPricing & PromotionsGoogleMetaverseMarketing: SocialMarketing: In StoreESG and CSRUnilever 0 Saving Bookmark this article Bookmarked
Department & Category All Food Retailers Need to Remember Earth Day is More than just One Day a Year Time and time again restaurants, convenience stores, service delis, and all fresh food retailers need to remember that consumers continue to have a growing top-of-mind awareness of all things sustainable. Within the grocerant niche the ‘halo’ of better-for-you is a driving factor in the path to purchase according to Steven Johnson Grocerant Guru® at […] Grocerant Guru May 30, 2023May 30, 2023 2 min read Dept. GroceryConsumersSustainabilityMarketing: SocialThick DataHoliday & EventsESG and CSREconomyTwitterDept. FreshMeta (Facebook)Data & InsightsGovernmentMarketing: ShopperPartnershipsRestaurantsTechnology & InnovationBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department & Category A day in the life of a money-saving mum in 2023 Most of the UK experienced an unusual feeling this week: warm sunshine. Less welcome, sadly, was the news that food prices were still stubbornly, and for too many people, debilitatingly high. With food inflation at 19.1%, close to a record high, it is only right that Mintel focuses attention on those consumers who are struggling […] Mintel May 30, 2023May 30, 2023 2 min read Dept. GroceryConsumersInternational - UKData & InsightsPhilanthropyEconomyPackagingThick DataDept. BakeryDept. DairyDept. NonfoodExecutivesPartnershipsTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer One in five Brits prioritising festivals over holidays this summer, eBay Ads research finds With Glastonbury 2023 fast approaching, 20% of Brits plan to prioritise festivals over holidays this summer, according to research from eBay Ads. The findings, based on a survey of 1,000 UK consumers, reveal that 28% expect this festival season to be the biggest following the pandemic, with a further 22% saying this is the most […] Retail Technology Innovation Hub May 30, 2023May 30, 2023 2 min read ConsumersInternational - UKTechnology & InnovationDept. ApparelHoliday & EventsCOVID19Marketing: SocialSustainabilityTwitterResults & InvestmentStrategyData & InsightsThick DataAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights 2023 Corporate Reputation Rankings The Axios Harris Poll 100 is a trusted ranking of the reputations of the companies most on the minds of Americans using a framework Harris has used since 1999. Download the 25th Annual Reputation Quotient Study report to view the full rankings and gain additional insights about performance year over year. The Harris Poll May 25, 2023May 25, 2023 2 min read Thick DataMarketing: UGCMarketing: Retail MediaInclusivityDept. FreshData & InsightsAgencies 0 Saving Bookmark this article Bookmarked 5
Shopper & Customer Grocery shoppers expand perception of value ARLINGTON, Va. — Grocery shoppers are considering a wider range of factors beyond just price when they evaluate whether the items they buy offer “good value,” according to a recent survey conducted by FMI – The Food Industry Association. The survey, part of FMI’s U.S. Grocery Shopping Trends 2023 series, sheds light on the evolving […] MMR May 25, 2023May 25, 2023 2 min read ShoppersConsumersThick DataBrick and MortarDept. GrocerySustainabilityMarketing: In StoreEconomyData & InsightsExecutivesPredictions and ForecastsTrends: Shopping 0 Saving Bookmark this article Bookmarked
Trends & External Forces Albertsons survey: Americans prioritizing wellness BOISE, Idaho — Most consumers intend to improve some aspect of their physical health in 2023, according to a recent survey conducted by Albertsons Cos. But half say they are not sure that they’re making healthy choices while grocery shopping. The survey of 1,000 adults in the U.S. was conducted in March to help the […] MMR May 24, 2023May 24, 2023 2 min read Health & WellnessAlbertsons / SafewayThick DataConsumersShoppersDept. PharmacyExecutivesTechnology & InnovationMarketing: Direct & PersonalizationDept. GroceryCOVID19 0 Saving Bookmark this article Bookmarked
Associates & Employees Survey: What Workers Really Care About A new Washington Post-Ipsos poll is out, looking at worker attitudes and finding that “about 8 in 10 workers are satisfied with their jobs, even as over 6 in 10 say work is stressful.” And, “While desire to work from home is a priority for some workers, pay, having a good boss or manager and […] MorningNewsBeat May 24, 2023May 24, 2023 3 min read AssociatesThick DataConsumersMarketing: SocialHealth & WellnessInsight ProvidersDept. NonfoodCOVID19Big Data 0 Saving Bookmark this article Bookmarked
Merchandising Best Practices for Retail-Ready Packaging Retail ready packaging is an essential part of your product release. It improves visibility online and on store shelves and boosts appeal to consumers by engaging them with products before they buy them. Statistics show packaging design influences consumers’ decisions. Ipsos says two thirds of survey respondents perceive products packaged in cardboard or paper as being high […] Retail Bound May 23, 2023May 24, 2023 5 min read PackagingConsumersCompetitionStrategyMarketing: BrandInsight ProvidersData & InsightsBig DataAssociatesTechnology & InnovationSustainabilityMarketing: Loyalty & SubscriptionBrick and MortarThick DataDept. PerimeterShoppersOperations & Supply ChainDeliveryDept. FreshWalmart 0 Saving Bookmark this article Bookmarked
Associates & Employees Hybrid work is here to stay — but are your employees?: 2023 Workplace Experience Trends & Insight Report A new report from Appspace delves into how to navigate employee experience and satisfaction in a hybrid world based on a survey of more than 800 employees. No matter where employees sit, many of the challenges remain the same: struggles with finding the right technology and crafting the right messages for audiences with differing needs. […] PR Daily May 23, 2023May 24, 2023 < 1 min read AssociatesDept. NonfoodTechnology & InnovationThick Data 0 Saving Bookmark this article Bookmarked
Channel: Convenience Wawa Mix and Match Meal Bundling Drives Sales Regular readers of this blog know that Wawa is a fast casual convenience store aka restaurant chain that sells gasoline. Wawa’s customer loyalty was built on Milk, Coffee, and their famous Hoagie according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Mix and match meal bunding is the foundation of success […] Grocerant Guru May 23, 2023May 23, 2023 3 min read WaWaDept. GroceryShoppersRestaurantsData & InsightsMarketing: SocialPartnershipsDept. BeverageTwitterMeta (Facebook)ConsultingPricing & PromotionsMarketing: Loyalty & SubscriptionESG and CSRStrategyDept. FuelDept. FreshDept. DairyThick DataAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer What Retailers Need to Know About How Today’s Shoppers Are Using Reviews In today’s competitive, increasingly omnichannel marketplace, retail leaders know great customer experiences (CX) are key to revenue growth, customer retention and long-term brand success. Investments in CX and building genuine customer relationships pay off by driving customer loyalty. In fact, Kroger shared that its loyal shoppers spend 10 times more than occasional shoppers. To see […] Cynthia Sener May 23, 2023May 23, 2023 3 min read Technology & InnovationAIConsumersShoppersMarketing: UGCCustomer ExperienceThick DataMarketing: Loyalty & SubscriptionData & InsightsDept. NonfoodStore LocationMarketing: SocialMetaverseOmnichannelTikTokKrogerChatGPTAmazonEconomyESG and CSRMarketing: In StoreTrends: TechOwned Brands (Private Label)Pricing & PromotionsTech: AIGoogle 0 Saving Bookmark this article Bookmarked
Data & Insights The Daily Scoop: What’s next for brands after Montana bans TikTok Plus: More news you can use today. A controversial ban on TikTok in Montana means that come January, this social media platform will be no more in the Treasure State, CNN reported. Montana Gov. Greg Gianforte signed the ban this week, calling it a way to “protect Montanans’ personal and private data from the Chinese Communist Party,” he […] PR Daily May 23, 2023May 23, 2023 3 min read Data & InsightsMarketing: SocialTikTokTechnology & InnovationAIGovernmentTargetESG and CSRMeta (Facebook)Thick DataBrick and MortarLegal & CriminalStrategyDept. GroceryExecutivesAssociatesTwitter 0 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Grocery - Natural Channel: Mass Channel: Specialty & Other Department & Category Department: Consumer Durables Department: Nonfood Corporate Strategy Media & Marketing Shopper & Customer Trends & External Forces Merchandising Stores & Formats Target Leapfrogs Walmart For Upscale Grocery Approach Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […] Written by MorningNewsBeat June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Department: Beverage CPG: Adult Beverage CPG: Beverage CPG: Food CPG: Food & Bev CPG: HBC Channel: Ecommerce & Digital Channel: Restaurants Department & Category Department: Adult Beverage Department: Beverage Department: Food Department: HBC Department: Nonfood Corporate Strategy Corporate Finance Corporate Purpose ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Operations & Supply Chain Circana reveals 2022 New Product Pacesetters CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […] Written by MMR June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Mass Acquisitions, Divestitures & Mergers Media & Marketing Retailer Media Shopper & Customer Trends & External Forces Owned Brands (Private Label) Walmart Upgrades Its Digital Ad Network From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […] Written by MorningNewsBeat June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery Trends & External Forces Stores & Formats H-E-B expands its discount format Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Retailer Media ESG Media & Marketing Retailer Media Shopper & Customer Operations & Supply Chain Giant Eagle launches in-house retail media network Leap The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked