Thick Data

  1. Data & Insights

National Insurance increase will force retailers to raise prices, survey shows

A survey of CFOs (chief financial officers) at 52 leading retailers has revealed significant concern about trading conditions over the next 12 months. Sentiment languished at a concerning -57 with 70% of respondents “pessimistic” or “very pessimistic” about trading conditions over the coming 12 months,… This story continues at National Insurance increase will force retailers […]
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  1. Technology & Innovation

Many UK retail CFOs pessimistic about trading conditions for 2025 as budget adds £7bn to bills

A British Retail Consortium survey of CFOs (Chief Financial Officers) at 52 UK retailers reveals significant concern about trading conditions over the next 12 months. Sentiment languished at -57 with 70% of respondents “pessimistic” or “very pessimistic” about trading conditions over the coming 12 months, while just 13% said they were “optimistic” or very “optimistic” […]
3 min read
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  1. Data & Insights

SPAR survey finds in-store AI benefits shoppers and retailers 

A survey conducted by SPAR Group has revealed that the integration of AI in retail environments benefits both consumers and retailers. The post SPAR survey finds in-store AI benefits shoppers and retailers  appeared first on Retail Insight Network.
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  1. Media & Marketing

When Marketing Technologies Disappoint

CMO Survey Results According to the latest figures published by The CMO Survey, marketers are increasingly dissatisfied with the technologies they use. Despite increased usage, the results do not seem to be up to par.   The post When Marketing Technologies Disappoint appeared first on The CMO Survey.
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  1. Trends & External Forces

The Future of Brick-and-Mortar Stores in 2025

The traditional retail landscape is evolving at an unprecedented pace. With the rise of e-commerce giants, brick-and-mortar stores are redefining their roles in the retail ecosystem. By 2025, the future of physical retail will hinge on its ability to blend with digital innovations while retaining its unique strengths. This blog will explore how brick-and-mortar stores […]
4 min read
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  1. Operations & Supply Chain

Preparing for the Post-Holiday Return Surge

During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales. This holiday season, consumers who frequently make returns may be in for a surprise. Many retailers are reportedly implementing new return policies to mitigate the […]
3 min read
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  1. Data & Insights

Retail Media 2024 recap with Andrew Lipsman – Media, Ads + Commerce

The CPGGUYS are joined in this episode by industry analyst Andrew Lipsman. With a decade plus of observing and analyzing the omnichannel market and retail transformation, he is arguably one of the most revered analysts of our time. We have a deep dialogue on the year that passed us by and who the retail media […]
2 min read
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  1. Channel: Ecommerce & Digital

Ho, Ho, Holiday Returns

Over the last decade, “Free Returns” became the new “Free Shipping,” going from differentiator (for pioneers like Zappos) to table stakes (for everyone else). But the tide is turning. According to logistics provider goTRG, 49% of US retailers now think of Returns as a severe problem, especially during the holiday season. In just the last […]
4 min read
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  1. Technology & Innovation

How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life,” according to McKinsey. Digital twins are often linked to a data source; in some cases, that means […]
5 min read
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  1. Holiday & Events

One in 10 Brits will spend over £1,000 this festive period, research finds

More than one in 10 UK adults will spend over £1,000 this Christmas in a festive boost to businesses, new research from commercial insurer NFU Mutual has found. The survey shows an expected average spend of £473 on food and gifts, with 13% of those… This story continues at One in 10 Brits will spend […]
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  1. Data & Insights

Executive Pulse Survey: 2025 Outlook

Context & Methodology In November 2024, SPINS fielded a brief survey to C-Suite executives across the Natural Products Ecosystem. The survey aimed to assess areas of interest, investment, and organizational readiness for 2025, and beyond.  In advance of the event, SPINS fielded a brief survey (to both attendees and others in the SPINS network) to assess […]
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  1. Data & Insights

Volumatic highlights new survey findings on the importance of payment choice and cash

Cash handling experts, Volumatic, are drawing attention to key findings from a recent survey conducted by payments platform Paysafe. The survey, titled Inside the Wallet: How Consumers are spending and saving in 2024 survey, reveals the ongoing importance of payment choice and secure transactions in… This story continues at Volumatic highlights new survey findings on […]
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  1. Data & Insights

15 AI market research tools for smarter consumer insights and data analysis

Unless you’ve been stranded on a desert island for the last few years you’re probably aware that AI market research tools are transforming the way businesses uncover and interpret consumer behavior. The ability to streamline complex processes, analyze vast datasets, and deliver actionable insights in real time mean these tools are the smart way to […]
11 min read
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  1. Shopper & Customer

The AI Ad Gap: Why Young Consumers Aren’t Yet Buying Into Gen AI Ads

The mixed reaction to the recent wave of AI ads raises a fundamental question: Are consumers ready for ads created with generative (gen) AI? A new survey from the IAB reveals that, in these early days of the technology, Gen Z and Millennial consumers are much less enthusiastic about them than industry executives think they […]
7 min read
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  1. Data & Insights

Debit card payments rise but so does use of cash, BRC survey shows

The British Retail Consortium (BRC) has published its BRC Payments Survey, showing a rise in the use of cash for the second year in a row to 19.9% of transactions in 2023 (from 18.8% in 2022). Debit cards, however, remained far and away the most… This story continues at Debit card payments rise but so […]
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  1. Channel: Restaurants

What Restaurants Can Learn About Holiday Sales from Research

  The holiday season offers a golden opportunity for restaurants to capitalize on evolving consumer behavior, particularly during Thanksgiving, where convenience and quality drive demand. Popmenu’s latest survey reveals compelling insights into how consumers are embracing Ready-2-Eat and Heat-n-Eat meal solutions, creating lucrative opportunities for innovative restaurants according to Steven Johnson Grocerant Guru® at Tacoma, […]
3 min read
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  1. Shopper & Customer

8 Reasons to Use Kickstarter to Launch Your Next Product

Launching a product is one of the riskiest parts of running a business. But if you plan to sell products, launching is inevitable. So, you will want to find a way to do that in the least risky, most productive way possible. For a lot of business owners, that means launching a Kickstarter campaign. There […]
7 min read
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  1. Shopper & Customer

Tech’s Run-Up to Black Friday

By Paul Gagnon, Mike Crosby and Ben Arnold We have reached the peak of the holiday shopping season, and before results for Black Friday and Cyber Week are available, we thought it would be important to check in and see how the season is progressing.  So far, seven weeks into the holiday quarter, consumer technology […]
3 min read
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Editor’s Choice

  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
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  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces

2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
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  1. Data & Insights
  2. Technology & Innovation

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Holiday & Events
  10. Merchandising
  11. Operations & Supply Chain
  12. Stores & Formats

Some retailers would benefit from a TikTok ban in 2025

TikTok Shop took the market by storm in just two years. The social media platform sold more merchandise than Sephora [LVMUY] in late 2024 according to Earnest credit card data. TikTok Shop also handily outperformed during the 2024 holiday season. But a potential ban could result in brands losing access to a vital marketing and […]
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