Thick Data

  1. Department: Nonfood

How Bark is Creating Products and Experiences that Pups (and Pup Parents) Love

Americans spent $136.8 billion on their pets in 2022, up from $123.6 billion in 2021, according to the American Pet Products Association. Half of these pet-owning households are run by millennials and Gen Zers, who don’t just look at their pets as “furry friends” but as their children. Bark is one company that is laser-focused […]
5 min read
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  1. Data & Insights

Last Week’s Retail Performance Highlights

Last week, foot traffic in the furniture industry was 48% higher on the West Coast compared to the east, and 33% higher than the industry average. In this week’s newsletter, we’ll dive into the latest trends and insights from the furniture and mattress industry’s performance last week. Discover how these trends will impact the industry […]
2 min read
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  1. Media & Marketing

2024 Annual Marketing Report

2024 Annual Marketing Report Maximizing ROI in a fragmented world Discover how global marketers are allocating budgets, measuring success and what these trends mean for your own impact planning. Download the report 2024 Annual Marketing Report Maximizing ROI in a fragmented world Discover how global marketers are allocating budgets, measuring success and what these trends […]
2 min read
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  1. Shopper & Customer

Mother’s Day spending expected to hit $33.5 billion

WASHINGTON – Mother’s Day spending is expected to reach $33.5 billion this year, according to the annual consumer survey by the National Retail Federation and Prosper Insights & Analytics. The figure is the second highest in the history of the survey, following last year’s record $35.7 billion. “Mother’s Day is a time to celebrate the […]
2 min read
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  1. Technology & Innovation

Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The 32nd edition of The CMO Survey examines reoccurring questions related to marketing spending and performance, marketing leadership, and marketing jobs. In addition, managing marketing technology, generative AI, growth, and sustainability are special topics covered in this edition. Here are top takeaways, based on a sample of 292 marketing leaders at for-profit U.S. companies, 94% […]
4 min read
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  1. Corporate Strategy

Planning For Brand Expansion

The growth of any brand will plateau if it is successful with its initial product range in its region of origin. Further growth must come from expanding the product range, extending geographically, or both. Before scaling your brand, the business fundamentals need to be in place. Investors seem keen to fund technology-based brands even if […]
3 min read
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  1. Trends & External Forces

Retail NI launches action plan to tackle crime

Following a survey of its members, Retail NI launched a comprehensive action plan to tackle crime against its members at the NI Assembly. The justice minister Naomi Long and deputy chief constable Chris Todd were keynote speakers at the event. The report entitled ‘Working Together’ includes… This story continues at Retail NI launches action plan to […]
< 1 min read
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  1. Acquisitions, Divestitures & Mergers

The Video Advertising Playbook: Driving New Customers on Social

Social media is no longer just a place to connect with friends; it has transformed into a powerful engine for businesses to acquire new customers. A recent survey revealed that a staggering 97 percent of marketers are leveraging social media to reach their target audiences. And the numbers don’t lie — brands that embrace social […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Why It’s Time for Brands To Rethink Their Amazon Growth Strategy DSI

“We cannot expect Amazon to develop or innovate in our category because that is not necessarily their desire.” — Martin Heubel, Founder of Consulterce As more brands search for ways to boost their profit margins both holistically and on specific retail channels, Amazon is undergoing its own transformation that could make it even harder for brands to be […]
9 min read
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  1. Technology & Innovation

What Emerging Retail Trends Savvy Retailers Should Monitor

In an era defined by rapid transformation and technological innovation, the retail sector finds itself at the forefront of adaptation and change. Staying ahead of emerging trends is about setting the pace and leveraging new opportunities to outstrip competitors. For savvy retailers, this means continuously monitoring developments across multiple fronts, from experiential shopping to advanced […]
3 min read
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  1. Channel: Mass

Wrangler, M&S, Anthropologie and More Mark Earth Day with New Sustainability Initiatives

Brands have been touting their green credentials and launching new initiatives all month in the leadup to Earth Day, and those efforts have peaked now that that April 22 has arrived. Among the brands that saved their announcements for the day itself are Kering, Marks & Spencer, Wrangler, Asics and Anthropologie, all of which showcased […]
6 min read
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  1. Data & Insights

Just Released: Q1 Home Furnishing Benchmark

Exciting news – our Q1 Home Furnishing Benchmark Report is now available! In this week’s newsletter, we’ll dive into the latest trends and insights from the furniture and mattress industry’s performance at the beginning of the year. Join us as we uncover what these trends signify for the months ahead and how they might shape […]
2 min read
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  1. Department: Consumer Durables

Corporate Social Responsibility: What Retailers Need to Know

Corporate social responsibility (CSR), once a differentiator for brands, is now the norm. Today’s consumers expect those they do business with, including retailers, will have positive impacts on the world. In fact, Gen Z consumers are three times as likely to say that the “purpose of business is to serve communities and society” rather than […]
3 min read
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  1. Trends & External Forces

Huge number of smokers buying illegal tobacco will rise even higher with generational ban, says TMA

Between October to December 2023, the Tobacco Manufacturers’ Association (TMA) commissioned a nationwide poll of 12,000 smokers on their attitudes, awareness and understanding of illegal tobacco. This is the ninth year that this survey has been carried out and trends are presented where possible. This… This story continues at Huge number of smokers buying illegal […]
< 1 min read
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  1. Technology & Innovation

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo, taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, […]
5 min read
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  1. Media & Marketing

Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Kevin Tulip, President of Primark U.S., will be one of several C-level leaders speaking in the C-Suite Corner, where they’ll delve into the macro […]
5 min read
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  1. Department: Nonfood

CNBC/NRF: Retail sales grew at a steady pace in March

WASHINGTON – Retail sales grew at a steady pace in March, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation. “As inflation for goods levels off, March’s data demonstrates steady spending by value-focused consumers who continue to benefit from a strong labor market and real wage gains,” […]
2 min read
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  1. Data & Insights

Retails Newfound Sense of Optimism

 New technologies such as AI are providing a newfound sense of optimism for the industry as a whole. Despite the fact that generative AI has only been universally available since November 2022, a recent survey on retail leaders found that 81% of respondents already have a dedicated AI budget, with an average of 50% assigned […]
2 min read
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  1. Associates & Employees

Crime impact findings underline need for greater protection for retailers and staff

The devastating impact of retail crime on the mental health of shopkeepers and their staff, revealed last week in an exclusive survey by Independent Retail News, underlines the need for more police resources and greater legal protection for shopworkers, say trade bodies and unions. Commenting… This story continues at Crime impact findings underline need for […]
< 1 min read
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  1. Technology & Innovation

Social Media, In-Car, And Gaming Commerce

Recently, there has been a noticeable change in consumer behavior driven by evolving expectations, shifting retail channel preferences, and varying brand shopping habits. From this disruption, three noteworthy emerging trends have surfaced: social media commerce, in-car commerce, and gaming commerce. This week, we dive into how these trends are reshaping the shopping experience for consumers […]
2 min read
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  1. Data & Insights

Rising Above: Overcoming Retail Challenges with Creativity

Throughout the years, the retail industry has faced numerous threats, ranging from IoT bot attacks to incidents of shoplifting and even promotional strategies that deter customers. To overcome these complex challenges, retailers need to stay alert, flexible, and use creative approaches to manage risks and maintain success in a competitive market. This week we dive […]
2 min read
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  1. Shopper & Customer

CVS Health Identifies Closed-Loop Feedback as its Customer-Centricity Unlock

Today’s consumers are asked to rate their experiences multiple times per day. You can hit a smiley face if the airport bathroom is clean and, if not, a frowny face. You’re encouraged to rate the service you received after ordering a product online, getting your car repaired or having your hair styled. At my local […]
6 min read
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  1. Data & Insights

2024 Retail Technology Report: We Need Your Insights

Total Retail values your insights as a retail executive. As such, we request your participation in a brief survey (less than 10 minutes to complete) about your organization’s technology usage and needs, both current and future. All survey data will be reported on anonymously. The survey data collected will serve as the foundation for the […]
< 1 min read
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  1. Trends & External Forces

Don’t forget the victim Editor’s comment

Skyrocketing levels of retail crime have been well documented over the past few months, with the ACS Crime Report, for example, recording a five-fold increase in shop theft and a near doubling of violent incidents against retailers and their staff. The annual crime survey from… This story continues at Don’t forget the victim Editor’s comment […]
< 1 min read
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  1. Shopper & Customer

Sephora, Dove top CPG 2024’s Most Innovative Brands List

NEW YORK – CPG brands outpaced technology nearly 2:1 in the 2024 Most Innovative Brands survey conducted by Brand Keys Inc. (www.brandkeys.com), the New York-based brand loyalty and engagement research firm. “For the first time consumers acknowledged more CPG than Tech brands,” noted Robert Passikoff, brand keys founder and president. “And, for the first time, […]
3 min read
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  1. Channel: Mass
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Media & Marketing
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Merchandising
  10. Operations & Supply Chain

Target’s April 2024 Circle Sale was its largest by sales lift

Track General Merchandise spending free Access chart in Dash. Target’s April Circle Sale generated 7% more sales than the weekly average in the previous 4 weeks according to Earnest credit card data. This represents a 2 point acceleration in the Circle Sale’s contribution to Target’s topline compared to Target’s October sale. Target Circle is a […]
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  1. Department: Consumer Durables
  2. Media & Marketing
  3. Data & Insights
  4. Shopper & Customer
  5. Trends & External Forces
  6. Stores & Formats

TikTok Shop customers spend more at lower ticket apparel retailers

Download full TikTok Shop report Access TikTok and Panel data in Dash. TikTok Shop customers spent 26% of their apparel wallet on Off-Price Department Stores and 11% on Fast Fashion in the 12-months ended February 2024, compared to 24% and 7% for the average shopper. Conversely, TikTok Shop users spent less than their peers at […]
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  1. Trends & External Forces
  2. Corporate Finance
  3. Corporate Purpose
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Technology & Innovation
  8. Trends & External Forces
  9. Associates & Employees

Where Does One U.S. Tax Dollar Go?

See this visualization first on the Voronoi app. Where Does One U.S. Tax Dollar Go? This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Come tax season, a common refrain is: “what do my taxes even […]
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