Thick Data

  1. Data & Insights

What troubles shoppers when searching online

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. All areas of a product’s description have the power to turn a viewer into a shopper. This includes, but is not limited to, product photos, videos, product descriptions, size and dimensions, reviews and color. “In this new world that we live in, […]
2 min read
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  1. Channel: Mass

Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households

Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day […]
2 min read
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  1. Trends & External Forces

Survey of UK independent retailers shows crime increase in last six months

Independent retailers across the UK continue to face stubborn levels of retail crime and alarmingly more retailers are choosing not to report theft incidents to police, according to the latest survey conducted by the British Independent Retailers Association (Bira). The bi-annual survey, conducted every six months… This story continues at Survey of UK independent retailers shows […]
< 1 min read
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  1. Data & Insights

2025: The Year the AI Hype Drives Measurable, High Returns in Retail

2024 was the ultimate retail rollercoaster — and not the fun kind you find at a theme park. With rising and falling inflation, jobless claims and consumer sentiment, retailers had a lot to toss and turn about last year. As we venture further into 2025, all eyes are on retailers. Will they adapt to shifting […]
3 min read
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  1. Shopper & Customer

Costco Destination Dinning

  Costco has long been recognized as a destination for consumers seeking Ready-to-Eat (RTE) and Heat-and-Eat fresh prepared foods. This strategic focus has significantly enhanced customer satisfaction and loyalty, positioning Costco as a leader in the grocerant niche—a sector characterized by the fusion of grocery and restaurant-quality offerings. Steven Johnson, Grocerant Guru® at Tacoma, WA-based […]
4 min read
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  1. Data & Insights

Marketers Claim a Broader Role and Increased Influence Amid Pressures

Share Post Share Email The 34th edition of The CMO Survey reveals a complex landscape for marketing leaders: While their organizational influence grows and AI adoption accelerates, they face increasing pressure to demonstrate ROI amid slowing budget growth and performance metrics. Based on insights from 281 marketing leaders (99% at VP-level or higher) at for-profit […]
4 min read
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  1. Technology & Innovation

Everything you could want to know about AI, martech stacks, and the 2025 marketing technology landscape

Sorry I’ve been a bit quiet this past month. I’ve been heads down on research for our State of Martech 2025 report that we’ll be releasing on #MartechDay — May 6 — along with the 2025 marketing technology landscape. And the 2025 Stackie Awards. And a series of zero-fluff interviews with six industry leaders who are […]
4 min read
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  1. Data & Insights

Independent retailers warn of job cuts as rising business costs loom

Independent retailers are warning of job losses and cuts to staff hours because of rising business costs triggered by the double whammy of increases to national insurance contributions (NICs) and the minimum wage. A survey by the Federation of Independent Retailers (the Fed), which represents… This story continues at Independent retailers warn of job cuts […]
< 1 min read
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  1. Data & Insights

The New Playbook for Patient Support Programs: Flexibility, Focus, and Forward-Thinking

Today’s guest post comes from Josh Marsh, Vice President and General Manager, Sonexus™ Access and Patient Support at Cardinal Health. Josh discusses how patient support programs are evolving, including the shift toward outsourcing individualized hub functions. He lists five characteristics pharmaceutical companies should look for when evaluating outsourced support for long-term program success. To learn […]
2 min read
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  1. Media & Marketing

Radio: Gateway to Black audience engagement

The digital space is a dynamic area for Black audiences, who are increasingly engaging across a multitude of platforms. Streaming services and social media headline how the community consumes content. However, amidst this digital proliferation, radio maintains a remarkable strong hold reaching almost 90% of Black listeners.1 In essence, radio’s ability to reach Black audiences […]
4 min read
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  1. Shopper & Customer

More consumers seeking alternatives to chocolate eggs at Easter, survey shows

According to product intelligence platform Vypr, a significant 39% of consumers are cutting back on chocolate eggs this year, while 24% plan less than £5 in on Easter gifts. While health concerns have led 29% of consumers to scale back their Easter egg purchases, sustainability… This story continues at More consumers seeking alternatives to chocolate […]
< 1 min read
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  1. International

A third of UK vapers willing to buy illegal vapes, report finds

With the disposable vapes ban set to come into force on the 1 June this year, a new report reveals Brits’ willingness to purchase illegal vapes. Illegal vapes are on the rise in the UK, with Trading Standards announcing a 59% increase in seizures between… This story continues at A third of UK vapers willing […]
< 1 min read
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  1. Shopper & Customer

Tariffs trigger ‘horrific’ plunge in consumer sentiment

​[[{“value”:” This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Consumer sentiment plunged more than forecast this month and expectations for long-term inflation soared at the fastest pace since 1993 as tariffs and other Trump administration policies stirred anxiety about a resurgence in price pressures, according to a consumer survey […]
3 min read
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  1. Data & Insights

The Playlist That Sells: Music Strategy, AI Trust & Team Games

Ever noticed how the right song can put you in the mood to shop? You’re not imagining it! This week, we’re unpacking research showing how strategic in-store music can boost your sales by a whopping 37% and keep customers browsing longer. We’ll also dive into why shoppers are still giving AI shopping assistants the side-eye […]
4 min read
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  1. Data & Insights

One in four UK shoppers witness theft, survey shows

Nearly a quarter of the UK population (24%) have witnessed shoplifting taking place while at a shop in the last 12 months, according to the latest BRC-Opinium survey data. The data also shows 23% of customers have witnessed the physical or verbal abuse of shop… This story continues at One in four UK shoppers witness […]
< 1 min read
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  1. Shopper & Customer

Digital Product Passports: How Retailers Can Turn Compliance to Consumer-focused Value

With the introduction of the new EU sustainability legislation on Digital Product Passports (DPPs) underway, understanding and prioritising the consumer’s point of view is essential for fashion retailers. What is a Digital Product Passport? In July 2024, the Ecodesign for Sustainable Products Regulation (ESPR) became law in Europe, mandating the implementation of Digital Product Passports […]
7 min read
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  1. Channel: Delivery

FreshDirect Taps Uber Eats to Expand Grocery Delivery Reach

FreshDirect is partnering with Uber Eats to expand its delivery reach in New York City. This is the online grocer’s first entry into on-demand delivery via a third-party app. FreshDirect works directly with local farmers, fishermen, growers, distillers and food manufacturers to streamline the supply chain, ensuring products reach customers faster — up to seven […]
2 min read
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  1. Data & Insights

Luxury shoppers embrace AI, but remain wary of sharing personal information

​[[{“value”:” Dive Brief Two-thirds of luxury fashion customers use AI when they browse online but are cautious about the details they provide, according to a Saks Global survey. Published March 6, 2025 Luxury shoppers are likely to engage with personalization activities online, a Saks Global survey found. grinvalds via Getty Images “}]] 
< 1 min read
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  1. Data & Insights

Shocking abuse of shopworkers in Wales highlighted in survey

Retail trade union Usdaw released statistics this week from its annual survey showing that abuse and threats against shopworkers continue to grow, with violence remaining at double pre-pandemic levels. The union’s survey of 540 Welsh retail staff found that in the last twelve months (national… This story continues at Shocking abuse of shopworkers in Wales […]
< 1 min read
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  1. Data & Insights

Dedicated Python developers vs. freelancers: which one should you hire?

Python powered development is highly in demand, as it’s among the top three most used programming languages, supporting many tech endeavours like web applications, AI solutions, data science, automation tools, and more. Many startups adopt Python for their software development needs, making the employment of the right developer a core decision. One often faced dilemma […]
4 min read
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  1. Associates & Employees

Crime continues to have a heavy impact on shop workers, Usdaw survey finds

Retail trade union Usdaw has today (5 March) launched statistics from their annual survey of nearly 10,000 retail staff showing that abuse and threats against continue to grow, with violence remaining at double pre-pandemic levels. The increases in incidents come during an epidemic of retail… This story continues at Crime continues to have a heavy […]
< 1 min read
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  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]
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