Shopper & Customer Juul2 wins the Vaping and Heated Tobacco Products category at Product of the Year awards Juul Labs’ new Juul2 system has been awarded Product of the Year 2023 in the Vaping and Heated Tobacco Products category, following an independent nationwide survey of 8,000 adult consumers. Juul2 was launched in April 2022 following a successful pilot launch on brand’s website. The rechargeable pod-based system was updated from previous versions with new […] Talking Retail January 27, 2023January 27, 2023 < 1 min read ConsumersThick Data 0 Saving Bookmark this article Bookmarked
Channel: Mass New-Seller Savings Gives Sellers a Boost To Grow at Walmart The start of the year is always an exciting time. It’s a time for reflection, setting goals, pushing boundaries and trying new things. This year, sellers can win big with us as Walmart Marketplace continues to grow and deliver a top-quality product selection and a world-class shopping experience.Our New Year’s resolution is simple: To be […] Walmart News January 27, 2023January 27, 2023 3 min read WalmartShoppersOperations & Supply ChainDept. NonfoodReturnsWalmart ConnectDeliveryMarketing: Retail MediaMarketing: In StoreCompetitionResults & InvestmentData VisualizationMerchandisingPartnershipsThick Data 0 Saving Bookmark this article Bookmarked
Shopper & Customer Shreddies The Honey One awarded best new cereal at Product of the Year awards Shreddies The Honey One has been named Product of the Year 2023 in the cereal category. The winner was chosen by 8,000 UK consumers who voted in a survey as part of the annual Product of the Year Awards initiative. Shreddies The Honey One is made with 100% whole grain and real honey, is free […] Talking Retail January 26, 2023January 26, 2023 < 1 min read ConsumersThick DataInternational - UK 0 Saving Bookmark this article Bookmarked
Data & Insights 7 benefits of combining social and survey data Big news, people: GWI has partnered with Audiense, the leading audience intelligence solution. “So what?” we hear you ask. Well, insights drawn from different sources – in this case GWI’s survey data and Audiense’s social data – paint a more detailed and reliable picture of what audiences think, feel and do. Or to put it […] GWI (Global Web Index) January 26, 2023January 26, 2023 4 min read Data & InsightsESG and CSRThick DataMarketing: SocialPartnershipsTechnology & InnovationConsumersDept. BeverageMarketing: In StoreShoppersTargetGovernmentHealth & WellnessUnileverOperations & Supply ChainPredictions and ForecastsStrategyTwitterMarketing: BroadcastAgencies 0 Saving Bookmark this article Bookmarked
Shopper & Customer To Experience the Future of Retail, You’ll Want to Go to the Store Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […] Retail TouchPoints January 25, 2023January 25, 2023 4 min read ShoppersConsumersMarketing: In StoreSustainabilityMarketing: Loyalty & SubscriptionBrick and MortarStore LocationDept. HBCMarketing: UGCDept. NonfoodThick DataESG and CSRDeliveryTrends: RetailPredictions and ForecastsTechnology & InnovationMarketing: SocialDept. ApparelRestaurantsStrategyFlagship StoresDept. AppliancesHealth & WellnessHoliday & EventsMarketing: Direct & PersonalizationMeta (Facebook)ShopifyStore FormatDept. Sporting goodsAssociates 0 Saving Bookmark this article Bookmarked 5
Shopper & Customer NRF: Consumers to spend more for Valentine’s Day WASHINGTON – Consumers are expected to spend $25.9 billion on Valentine’s Day this year, up from $23.9 billion in 2022 and one of the highest spending years on record, according to the annual survey released Wednesday by the National Retail Federation and Prosper Insights & Analytics. “Valentine’s Day is a special occasion to shop for […] MMR January 25, 2023January 25, 2023 2 min read ConsumersDept. NonfoodBrick and MortarExecutivesData & InsightsStrategyThick DataDept. ApparelHoliday & EventsMarketing: In StoreMarketing: TradeAssociates 0 Saving Bookmark this article Bookmarked
CPG: Food Strong consumer interest seen in Mondelez snacking survey Annual study shows snacking on the rise globally. Food Business News January 25, 2023January 25, 2023 < 1 min read Thick DataMondelezConsumers 0 Saving Bookmark this article Bookmarked
Technology & Innovation Market Research for Small Businesses Market research is an essential tool for businesses of any size or industry to understand their target audience, identify customer needs and preferences, and gather information about their competitors. In a nutshell, market research helps businesses grow and succeed. This is a primary goal for small businesses, making market research integral to small businesses making […] GeoPoll January 25, 2023January 25, 2023 3 min read Technology & InnovationData & InsightsShoppersThick DataTargetMarketing: UGCGovernmentCompetitionESG and CSRDept. NonfoodConsumersPredictions and ForecastsResults & InvestmentStore LocationStrategySustainabilityMarketing: SocialAssociates 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain How Sellers Can Avoid the Holiday Hangover: 4 Steps to Minimize Excess Inventory 2022 was a tough year for retailers and e-commerce sellers. With supply chain snarls around the globe, they’ve struggled to get the products they need. Now that those snarls are easing and products are flowing, sellers face diminishing consumer demand, which poses the threat of inventory sitting around unsold. In a survey of retail executives […] Min Yang January 24, 2023January 24, 2023 3 min read Operations & Supply ChainShoppersHoliday & EventsESG and CSRMarketing: Loyalty & SubscriptionMarketing: SocialConsultingResults & InvestmentThick DataTechnology & InnovationStrategyPartnershipsDeliveryEconomyExecutivesDept. ApparelConsumersAcquisition 0 Saving Bookmark this article Bookmarked
Technology & Innovation Culture wars claim M&Ms, new AI problems for CNET and more Plus: How luxury developers are courting influencers without spending a dime. Anthropomorphic M&Ms have been one of the weirdest flashpoints of the culture wars. But indeed, that’s what’s happened, with the female (do candies actually have genders?) sweets in particular drawing ire over their choice of footwear from conservative commentators. Now, M&Ms says it is […] PR Daily January 24, 2023January 25, 2023 4 min read Technology & InnovationMarketing: SocialESG and CSRData & InsightsTwitterHoliday & EventsStrategyInclusivityThick DataHealth & WellnessDept. Natural / OrganicDept. BeverageTikTokExecutivesMarketing: In StoreDept. ApparelMeta (Facebook)Pricing & PromotionsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities The NRF Big Show, held in NYC Jan. 15-17, did more than bring together 35,000 attendees and more than 1,000 exhibitors. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Here’s our take on just a few of the key […] Retail TouchPoints January 24, 2023January 24, 2023 5 min read ConsumersAssociatesShoppersTechnology & InnovationExecutivesMarketing: Retail MediaData & InsightsInternationalDept. NonfoodEconomyCustomer ExperienceResults & InvestmentSustainabilityRecommerceLowesTargetReturnsPepsiCoMetaverseWhole FoodsDept. HBCDept. GroceryCompetitionInclusivityDept. BeverageStrategyPredictions and ForecastsBrick and MortarBigCommerceAlbertsons / SafewayMarketing: Loyalty & SubscriptionMarketing: SocialOperations & Supply ChainMerchandisingCOVID19Store LocationThick DataTrends: TechBig DataBOPISAmazonDept. BakeryDept. ApparelAI / ML 0 Saving Bookmark this article Bookmarked
Technology & Innovation Great Ways AI Can Positively Influence Your Retail Business Artificial intelligence has made huge strides in the last decade, transforming almost every aspect of life. One area where artificial intelligence has helped add real value is the way businesses operate. However, many business people are still skeptical about the role of AI in business, thus losing out on a resource that could make a […] Retail Minded January 24, 2023January 24, 2023 3 min read Technology & InnovationShoppersLegal & CriminalOperations & Supply ChainAI / MLTargetData & InsightsChatGPTTech: AIMarketing: Direct & PersonalizationGoogleDept. Adult BevMarketing: VoiceResults & InvestmentMarketing: In StoreSustainabilityDept. NonfoodThick Data 0 Saving Bookmark this article Bookmarked
Media & Marketing 12 Principles For Building Successful Brands Based on events of 2022, here are twelve do’s and don’ts to keep in mind as you build your brand in 2023. Do’s 1. Do Know The Business In Which You Do Business Please be specific. For example, you are not in the restaurant business; you are not in the fast food business; you are […] Branding Strategy January 20, 2023January 20, 2023 5 min read Marketing: BrandStrategyShoppersData & InsightsOwned Brands (Private Label)Technology & InnovationPredictions and ForecastsDept. ApparelHealth & WellnessWeatherSustainabilityCVSConsumersMondelezUnileverTwitterThick DataResults & InvestmentRestaurantsPricing & PromotionsKraftHeinzMarketing: TradeMarketing: SocialESG and CSRDept. HBCCOVID19Holiday & EventsDept. GroceryDept. NonfoodDept. PharmacyAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation 3 Ways Banks Can Bridge The Growing Customer Expectation Gap Financial constraints like inflation costs and rising interest rates are hitting many consumers hard. This instability, paired with changing customer expectations from banks, means you must focus more on personalizing your customer service engagements and offering more proactive advice. Doing so can help bridge a growing customer expectation gap, while helping your bank run more […] Salesforce January 20, 2023January 20, 2023 5 min read Technology & InnovationShoppersIndustry Conferences and EventsResults & InvestmentData & InsightsThick DataMarketing: Direct & PersonalizationExecutivesConsumersPredictions and ForecastsMarketing: Loyalty & SubscriptionMarketing: In StoreCOVID19VendorsMarketing: SocialMarketing: VoicePartnershipsEconomyAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Top 5 E-Commerce Trends for 2023 — According to the Experts Facing an economic downturn and reduced spending, 2022 was arguably one of the toughest year’s retail has ever faced. As the cost-of-living crisis continues, thoughts are now turning to what 2023 will have in store and how e-commerce merchants will respond to the challenges ahead. We spoke to a range of industry experts to get […] Mark Hook January 19, 2023January 19, 2023 4 min read ShoppersSustainabilityConsumersOperations & Supply ChainStreamingMarketing: Loyalty & SubscriptionPredictions and ForecastsEconomyDept. ApparelOmnichannelAssociatesESG and CSRMetaverseBrick and MortarMarketing: Digital MediaStore LocationPricing & PromotionsMarketing: Direct & PersonalizationDept. HBCMarketing: TradeMarketing: Socialsocial commerceMarketing: UGCPodcastsCryptoStrategyThick DataMeta (Facebook)Trends: TechConsultingDept. NonfoodAmazon 0 Saving Bookmark this article Bookmarked
Associates & Employees Zoned out: What workers really do in virtual meetings A survey of American workers shows they’re highly distracted during online meetings. The list of things they do might surprise you. Future of Commerce January 18, 2023January 18, 2023 < 1 min read AssociatesThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights Food recycling firm says retailers could save £7,000 per year On average, food retailers in the UK are spending £50,862 every year on sending their food waste to landfill, but recycling food waste could save them £7,000 per year, according to new research from Keenan Recycling. On top of this, the survey also found that 37% of food retailers in the UK either aren’t aware […] Talking Retail January 18, 2023January 18, 2023 < 1 min read SustainabilityDept. GroceryInternational - UKTechnology & InnovationThick Data 0 Saving Bookmark this article Bookmarked
Technology & Innovation Prioritize CX With No-Code Automated Software Testing In today’s retail environment, few things kill a sale and the customer experience (CX) more than software glitches and 404 error pages. Consumers expect seamless, personalized, on-demand digital solutions. In fact, 86 percent of customers say they would leave a brand after as few as two poor experiences, according to one 2022 study. The pressure […] Sune Engsig January 18, 2023January 18, 2023 3 min read Technology & InnovationCustomer ExperienceShoppersConsumersExecutivesConsultingInternational - UKInsight ProvidersOperations & Supply ChainMarketing: SocialData VisualizationData & InsightsMeta (Facebook)ESG and CSRThick DataMarketing: Direct & PersonalizationResults & InvestmentSustainabilityTwitterUnilever 0 Saving Bookmark this article Bookmarked
Technology & Innovation Top 5 POS Features for Table Service Brands [[“value”:” Share: In recent years, point-of-sale systems have quickly become one of the most important and high-tech solutions a restaurant brand can utilize as its purpose has had to adapt to the constant changes in customer demand. In the past, POS solutions were designed to function as a limited-use cash register and accomplish two goals: […] Partech January 18, 2023January 18, 2023 4 min read Technology & InnovationData & InsightsOperations & Supply ChainShoppersConsumersRestaurantsDeliveryLegal & CriminalAssociatesDept. NonfoodVendorsThick DataSustainabilityResults & InvestmentDept. Grocery 0 Saving Bookmark this article Bookmarked
Trends & External Forces Tuesday Eye-Opener: The Non-Compete Clause As “Abusive Mechanism” by Kevin Coupe I’ve been interested to read a couple of pieces lately regarding an issue about which I reported less than two weeks ago – a move by the Federal Trade Commission (FTC) to ban non-compete agreements between companies and individuals. The key arguments against non-competes are two – one is that they depress […] MorningNewsBeat January 18, 2023January 18, 2023 3 min read AssociatesGovernmentEconomyTechnology & InnovationExecutivesConsumersCompetitionMeta (Facebook)StreamingStart UpsResults & InvestmentThick DataLegal & CriminalJohnson & JohnsonHealth & WellnessDept. HBCDept. NonfoodGoogle 0 Saving Bookmark this article Bookmarked
Department & Category Your Views: Fees, Allowances & Fines (Oh, My!) Responding to last week’s In Conversation piece with David Friedler, president and managing partner of Simpactful, about the current state of vendor fees and deductions, one MNB reader wrote: Congratulations for having this conversation about vendor fees and deductions. Over the years, I felt that you were ALWAYS siding with the trade because you never […] MorningNewsBeat January 18, 2023January 18, 2023 6 min read Dept. GroceryWhole FoodsBrick and MortarWeatherDept. Adult BevAmazonDept. FreshMarketing: In StoreMarketing: Loyalty & SubscriptionConsumersShoppersHome DepotThick DataPredictions and ForecastsPartnershipsOperations & Supply ChainResults & InvestmentDept. Natural / OrganicMerchandisingExecutivesDept. NonfoodDept. BeverageCOVID19AssociatesESG and CSR 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF backs act to fight retail crime WASHINGTON — The National Retail Federation (NRF) has applauded the inclusion of the “Integrity, Notification, and Fairness in Online Retail Marketplaces (INFORM) for Consumers Act” in year-end congressional omnibus legislation. “On behalf of the retail industry, we are extremely pleased negotiators included the INFORM Consumers Act in the omnibus package,” NRF senior vice president of […] MMR January 18, 2023January 18, 2023 < 1 min read ConsumersGovernmentThick DataLegal & CriminalInclusivityExecutives 0 Saving Bookmark this article Bookmarked
Retail Operations Amazon tops ranking for customer experience US ecommerce giant Amazon has topped a survey which asked shoppers about their spending habits from Retail Week. Both UK grocers Tesco and Asda both followed with Aldi bringing up… The post Amazon tops ranking for customer experience appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail January 17, 2023January 17, 2023 < 1 min read Customer ExperienceAmazonShoppersInternational - UKTescoTechnology & InnovationThick DataAldi 0 Saving Bookmark this article Bookmarked
Technology & Innovation 4 Key Trends and Technology Impacting Grocery Retail Last year took grocery retailers for a wild ride as the industry worked to please shoppers amid turbulent times. The pandemic refused to go away. Inflation was higher than it has been in 40-plus years. Supply chain snarls continued. So, too, did the labor shortage. All these factors and more took a toll on the […] Mikko Kärkkäinen January 17, 2023January 17, 2023 3 min read Technology & InnovationConsumersEconomyAssociatesOperations & Supply ChainShoppersCustomer ExperienceThick DataBrick and MortarPredictions and ForecastsData & InsightsCOVID19DeliveryOmnichannelConsultingHoliday & EventsExecutivesMarketing: In StoreMerchandisingStrategyTech: AIDept. GroceryAI / ML 0 Saving Bookmark this article Bookmarked
Shopper & Customer Are Restaurants Loss of Year over Year Customers Counts Caused by Negative Experiences? If a restaurants front door is ‘glass’ and has finger prints all over the glass my 91-year-old mother (still driving) will not enter. She says if the restaurant is that dirty outside how clean could the kitchen be? Could you be driving away your own customers? Steven Johnson our own Grocerant Guru® has a […] Grocerant Guru January 16, 2023January 16, 2023 3 min read ConsumersShoppersData & InsightsRestaurantsDept. GroceryThick DataMarketing: SocialMarketing: UGCCustomer ExperienceESG and CSRAssociatesDeliveryStore LocationBrick and MortarMarketing: In Store 0 Saving Bookmark this article Bookmarked
Technology & Innovation Majority of consumers say retail technology will improve overall shopping experience 90% of consumers believe technology will significantly improve the overall shopping experience, according to research released by Shekel Scales at NRF 2023. While nearly 60% of the 573 respondents cited technology that speeds and simplifies the self-checkout process, more than 30% expressed a desire for offerings that help them get in and out of the […] Retail Technology Innovation Hub January 15, 2023January 15, 2023 2 min read Technology & InnovationConsumersTech: CashierlessDept. FreshTrends: TechThick DataDept. PerimeterShoppersCustomer ExperienceExecutivesResults & InvestmentBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation 2023 will be a chaotic year for martech, yet the start of a massive wave of growth I’m going to start the year with a controversial prediction: we are at the beginning of a massive wave of growth in martech. The next 7 years of expansion in our industry and profession will dwarf the past 7 years. I assume that’s a controversial claim because most people think this is going to be […] chiefmartec January 15, 2023January 23, 2023 9 min read Technology & InnovationMarketing: SocialCryptoPredictions and ForecastsTech: AR and VRCustomer ExperienceEconomyTrends: TechShoppersESG and CSRData & InsightsDept. NonfoodMeta (Facebook)MetaverseSustainabilityResults & InvestmentGovernmentAmazonDept. FreshOperations & Supply ChainConsumersData VisualizationThick DataDept. Toys & GamesDept. PerimeterTwitterblockchainTikTokStrategyNFTAI / ML 0 Saving Bookmark this article Bookmarked
Data & Insights Change Ahead on Main Street: Survey Gives Small Businesses Insight Into What’s to Come There’s no doubt small businesses are a large part of the American economic fabric. In fact, the U.S. Small Business Administration Office reported 32.5 million small businesses in 2021, comprising 99.9 percent of companies nationwide and employing 61.2 million people. This year, Cox Business released results of its 2022 consumer sentiment survey, focused on uncovering […] Mollie Andrews January 14, 2023January 14, 2023 < 1 min read Thick DataEconomyDept. NonfoodConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer Here’s How Automation Drives Growth for Media and Entertainment Companies John Kucera, senior vice president for product management at Salesforce, co-authored this article with Christopher Dean. To watch a video version of this content, click here. Automation is a huge buzzword in the media and entertainment industry these days, for good reason: media and entertainment companies use it to fuel growth while keeping customers happy. […] Salesforce January 13, 2023January 13, 2023 4 min read ShoppersData & InsightsMarketing: Direct & PersonalizationTechnology & InnovationConsumersThick DataCustomer ExperienceStreamingMarketing: Digital MediaExecutivesConsultingResults & InvestmentStrategyDept. FuelAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Survey: The Cost Of Lines A new survey suggests that more than half of respondents said that in the past 12 months, they’ve actually walked out of stores where they intended to purchase items because the lines were too long. Of those, the survey says, “84 percent said they have done so at least twice in the last year […] MorningNewsBeat January 13, 2023January 13, 2023 2 min read Technology & InnovationTech: CashierlessThick DataBrick and MortarAssociatesAmazonShoppersStrategyConsumersSustainabilityMarketing: In StoreExecutivesCOVID19 0 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Corporate Strategy Corporate Finance ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Trends & External Forces Holiday & Events Operations & Supply Chain Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023 In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […] Written by Kelly Pedersen January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Data & Insights Department: Consumer Durables ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain Stores & Formats Retail Traffic Trends #112: Consumer Habits 2023 While some trends come and go, there were a few trends that have stayed with consumers throughout the year. As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate. This week we look at trends to increase foot traffic and customer loyalty. […] Written by Doorcounts January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural Channel: Grocery - Natural Data & Insights Technology & Innovation Stores & Formats Just Walk Out gives Whole Foods stores an edge, data shows The two stores in the chain outfitted with Amazon’s checkout-free technology did better in some ways than nearby locations without the automated system during the second half of 2022, Placer.ai found. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Channel: Grocery Department: Food Shopper & Customer Trends & External Forces ShopRite adds online filters to help shoppers choose products and recipes The improvements are intended to help shoppers find products and recipes that meet specific criteria, such as dairy-free, vegan, vegetarian and gluten-free. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation Department: Nonfood Data & Insights Technology & Innovation 7 online grocery trends for retailers to watch Online grocery shopping is here to stay. Top online grocery trends include AI tools, drone delivery, data security, and ready-made meals. Written by Future of Commerce January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked