Department: Consumer Durables Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds on returned items across its brands. A phased rollout of the service will start with Reebok, Champion, Vince Camuto and Juicy, to be followed by additional Authentic brands including DC Shoes, Roxy, RVCA and Volcom. Reshop debuted […] Retail TouchPoints May 23, 2025May 23, 2025 2 min read Technology & InnovationAIMarketing: Social MediaReturnsMerchandisingTrends: FinanceShoppersPredictions and ForecastsOperations & Supply ChainMarketing: Direct & PersonalizationLegal & CriminalExecutivesDept. ApparelBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer The next generation of checkout: Why retailers must evolve [[{“value”:” The retail landscape has entered a pivotal era where seamless, flexible checkout experiences aren’t just appreciated by customers; they’re expected. As digital behaviors accelerate and competition intensifies, merchants must rethink how they engage consumers at the most critical moment of the shopping journey: the checkout. Recent findings from Cash App Afterpay’s Why Credit Cards […] RetailDive May 19, 2025May 19, 2025 3 min read ConsumersTrends: FinanceBNPLShoppersResults & InvestmentEconomyDept. NonfoodTechnology & InnovationOmnichannelCompetitionMarketing: In StorePredictions and ForecastsESG and CSRMarketing: ShopperMarketing: Loyalty & SubscriptionMarketing: Direct & PersonalizationTrends: Retail 0 Saving Bookmark this article Bookmarked
Channel: Delivery Exclusive: Inside Grubhub’s First Year in Commerce Media and a Peek at What’s in Store Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub Ads, developed in partnership with Koddi. Grubhub was inspired by the meteoric rise of retail media, which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies […] Retail TouchPoints April 24, 2025April 24, 2025 7 min read Food DeliveryGrubhubRestaurantsAcquisitionTargetDept. GroceryDeliveryPredictions and ForecastsShoppersMergersConsumersData & InsightsInstacartReturnsDept. NonfoodMarketing: Retail MediaMarketing: Social MediaMarketing: In StoreBlueApronDept. BeverageMarketing: Digital MediaExecutivesTechnology & InnovationSponsoredStore LocationDept. Fresh PreparedTrends: FinanceTrends: Food and BeverageEconomyAgenciesAssociatesBNPLDept. DeliBrick and MortarTrends: Retail 0 Saving Bookmark this article Bookmarked
Data & Insights 1Q25 Financial Services PM Chartbook Access the 1Q25 Financial Services PM Chartbook A concise yet comprehensive resource featuring over 20+ slides of charts, tables, and insights on key trends and performance drivers across our Financial Services tickers. This streamlined resource provides a quick, high-level read while capturing the essential data and bigger-picture insights you need. Inside the Chartbook: BNPL: US […] 0 Author Missing April 11, 2025April 11, 2025 < 1 min read Data & InsightsResults & InvestmentCryptoTrends: FinanceBNPLRestaurantsConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights What’s Working in Retail Now: AI Shopping, Small Store Wins & Team Motivation What a month it’s been in our world! I’m excited to share some insights that caught my eye recently – from Wayfair betting big on AI with their new “Muse” tool (making inspirational room scenes instantly shoppable), to some encouraging news for smaller retailers who are proving that size doesn’t always dictate success in […] Trakwell.ai (formerly Doorcounts) April 3, 2025April 3, 2025 4 min read Data & InsightsTechnology & InnovationAIDeliveryShoppersDept. NonfoodOperations & Supply ChainCompetitionResults & InvestmentAssociatesPartnershipsDept. Toys & GamesGovernmentLegal & CriminalCustomer ExperiencePredictions and ForecastsReturnsStore LocationMars Inc.RecommerceMarketing: Direct & PersonalizationDept. HBCStrategyTrends: FinanceMarketing: Loyalty & SubscriptionEconomyBNPLConsumersWalmart 0 Saving Bookmark this article Bookmarked
Trends & External Forces BNPL Fintech Affirm and JPMorgan Chase Will Offer Loan Services to Merchants JPMorgan merchants will be able to offer customers an Affirm loan for purchases. RetailWire March 26, 2025March 26, 2025 < 1 min read Trends: FinanceTechnology & InnovationBNPL 0 Saving Bookmark this article Bookmarked
Channel: Mass Klarna to displace Affirm as Walmart BNPL provider [[{“value”:” The Swedish buy now, pay later business partnered with a Walmart-backed fintech to offer loans at the retail giant via a digital payments app. Published March 19, 2025 A Walmart storefront. Walmart first partnered with Affirm in 2019. Kaarin Vembar/Retail Dive “}]] RetailDive March 19, 2025March 19, 2025 < 1 min read WalmartTrends: FinanceBNPLMarketing: Social MediaTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Technology & Innovation British online department store Debenhams unveils DebenhamsPay+ BNPL option for customers Debenhams is launching a buy now pay later option. Fast fashion firm boohoo acquired the name and website operations of Debenhams from administrators after the debt laden retailer, which had 123 stores and 12,000 staff, collapsed in 2020. It has since rebranded to Debenhams Group, a move that follows a huge fall from grace on […] Retail Technology Innovation Hub March 18, 2025March 18, 2025 2 min read Technology & InnovationData & InsightsInternational - UKBNPLMarketing: Social MediaTrends: FinanceOperations & Supply ChainDept. ApparelOmnichannelBrick and MortarCompetitionTescoTech: CashierlessExecutivesTrends: TechInclusivityMarketing: Loyalty & SubscriptionTwitterDept. HBCDeliveryCOVID19Associates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Walmart and Klarna To Offer BNPL Service for Purchases BNPL fintech Klarna will offer short-term loans for Walmart purchases. RetailWire March 17, 2025March 17, 2025 < 1 min read Trends: FinanceWalmartBNPLTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Start Ups Klarna, nearing IPO, plucks lucrative Walmart fintech partnership from rival Affirm The deal with Walmart heightens the rivalry between Affirm and Klarna, two of the world’s biggest BNPL players, just as Klarna is set to go public. CNBC March 17, 2025March 17, 2025 < 1 min read WalmartTrends: FinanceTechnology & InnovationStart UpsResults & InvestmentBNPL 0 Saving Bookmark this article Bookmarked
Holiday & Events Gen Z used BNPL more than credit cards over holidays, survey shows It was the first J.D. Power survey to show that buy now, pay later overtook credit card use among that demographic. RetailDive March 5, 2025March 5, 2025 < 1 min read Thick DataConsumersTrends: FinanceHoliday & EventsBNPL 0 Saving Bookmark this article Bookmarked
Trends & External Forces Why More Shoppers Will Rely On Credit Cards And BNPL This Holiday Season Inflation and rewards programs are driving Americans to rely on credit cards and BNPL for holiday shopping, with debt likely lasting into 2025. Joan Verdon - Forbes December 9, 2024December 9, 2024 < 1 min read Trends: FinanceHoliday & EventsBNPLShoppersPredictions and ForecastsEconomy 0 Saving Bookmark this article Bookmarked
Corporate Finance Gen Z Is Swimming in Debt, But Not Pressing Pause on BNPL Holiday Shopping Gen Z isn’t slowing down on their BNPL holiday shopping. RetailWire November 28, 2024November 28, 2024 < 1 min read Trends: FinanceHoliday & EventsConsumersBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and […] Retail TouchPoints November 28, 2024November 28, 2024 4 min read ConsumersTechnology & InnovationHoliday & EventsAIShoppersOmnichannelData & InsightsMarketing: In StoreBNPLTrends: FinanceConsultingTrends: ShoppingCOVID19StrategyPredictions and ForecastsMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionMarketing: Social MediaLegal & CriminalBOPISPricing & PromotionsMarketing: ShopperBrick and MortarStore LocationOperations & Supply ChainDeliveryExecutivesMobile commerceMarketing: Trade 0 Saving Bookmark this article Bookmarked
Technology & Innovation Pulling Back the Covers on Casper Sleep with Joe Megibow, CEO Joining us for another interview recorded live in the Bambuser remote podcast studio at Shoptalk Fall event is Joe Megibow, Casper Sleep’s CEO. Joe is a veteran of both more traditional companies as well as disruptor brands, and he helps us understand the evolution of digitally-native brands, the trials and tribulations of trying to reinvent […] Remarkable Retail Podcast November 19, 2024November 19, 2024 2 min read Technology & InnovationAIPodcastsMarketing: Social MediaExecutivesInternational - North AmericaResults & InvestmentAmazonDept. GroceryPartnershipsIndustry Conferences and EventsStrategyShopifyPredictions and ForecastsMeta (Facebook)MergersTikTokStreamingDept. NonfoodTrends: FinanceWalmartBNPLBrick and MortarData & InsightsESG and CSRGoogleHome DepotMarketing: Broadcast7-Eleven & Speedway 0 Saving Bookmark this article Bookmarked
Shopper & Customer Can Brands Compete Through the Payment Experience? The payment experience has always been considered a “necessary evil” for ecommerce sites. There’s information merchants need to accept, validate and fulfill online orders. But now, technology is turning the payment experience into an opportunity for differentiation. During this week’s Retail Remix, two executives embedded in this exciting new world of payment share their thoughts […] Retail Remix Podcast November 11, 2024November 11, 2024 < 1 min read BigCommerceTechnology & InnovationConsumersTrends: FinanceBNPLCustomer ExperienceShoppersPodcastsExecutivesDept. Nonfood 0 Saving Bookmark this article Bookmarked
Corporate Finance 67% of parents will use BNPL to finance the holidays Parents are using pay later plans to justify large purchases and better manage their finances, according to a new survey. RetailDive November 8, 2024November 8, 2024 < 1 min read Results & InvestmentTrends: FinanceHoliday & EventsBNPLThick Data 0 Saving Bookmark this article Bookmarked
Corporate Finance BNPL Service Company Affirm Expanding Into the UK After conquering the U.S. market, Affirm is bringing buy now, pay later service to the U.K. RetailWire November 4, 2024November 4, 2024 < 1 min read Trends: FinanceInternational - UKBNPL 0 Saving Bookmark this article Bookmarked
Holiday & Events In time for the holidays, Affirm updates its app Consumers made more purchases via BNPL platforms last holiday season. With the lingering impact of inflation, shoppers may do the same this year. RetailDive November 1, 2024November 1, 2024 < 1 min read Holiday & EventsConsumersTrends: FinanceShoppersEconomyBNPL 0 Saving Bookmark this article Bookmarked
Channel: Delivery Grubhub Joins the Commerce Media Club Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation, advanced targeting and granular performance reporting, including key performance metrics such as share of voice, time live and return on ad spend broken out by […] Retail TouchPoints October 24, 2024October 24, 2024 2 min read Food DeliveryGrubhubPartnershipsInstacartHealth & WellnessMarketing: Social MediaSustainabilityTargetConsumersDeliveryMarketing: Retail MediaShoppersPredictions and ForecastsDept. GroceryMarketing: In StoreTrends: FinanceData & InsightsDept. NonfoodBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer What to know about holiday consumers this year [[“value”:” This audio is auto-generated. Please let us know if you have feedback. All year, consumers seem to have been on their last nerve as inflation shrank their pocketbooks. Yet month after month, they spent more than many analysts expected them to, including on discretionary goods. Now comes retail’s annual invitation to discretionary spending, the […] RetailDive October 15, 2024October 15, 2024 4 min read ConsumersHoliday & EventsEconomyGovernmentAssociatesThick DataAmazonStore LocationDept. NonfoodData & InsightsTechnology & InnovationCompetitionShoppersConsultingDept. FuelCOVID19BNPLPartnershipsMarketing: TradeExecutivesHealth & WellnessResults & InvestmentStrategyTrends: Finance 0 Saving Bookmark this article Bookmarked
Shopper & Customer Gaining a Holiday Edge with Digital Revolving Credit The world is certainly embracing digital transactions. Recent statistics show that 2.71 billion people have been shopping online globally as of 2024 — nearly one-third of the world’s population. What’s more, that number is expected to climb to 2.77 billion people in 2025, and the global ecommerce market is predicted to exceed $6.3 trillion in […] Retail TouchPoints October 14, 2024October 14, 2024 3 min read ShoppersTrends: FinanceBNPLHoliday & EventsConsumersPredictions and ForecastsTechnology & InnovationExecutivesEconomyMarketing: Social MediaDept. HBCStrategyMarketing: Loyalty & SubscriptionDept. NonfoodColgate-PalmoliveMarketing: TradePartnershipsResults & Investment 0 Saving Bookmark this article Bookmarked
Shopper & Customer 4 retailer must-haves for a successful 2024 holiday season [[{“value”:” This year’s peak season is shaping up to be one of a kind. From the election to inflation, a number of distinctive factors are coming together to create a never-before-seen retail environment. And with a shorter window between Thanksgiving and Christmas this year, consumers may feel an additional squeeze when it comes to finding […] RetailDive October 7, 2024October 7, 2024 3 min read ConsumersHoliday & EventsTrends: FinanceBNPLShoppersConsultingData & InsightsPricing & PromotionsMarketing: Loyalty & SubscriptionMarketing: UGCEconomyCompetitionThick DataTechnology & InnovationSustainabilityCOVID19ExecutivesStrategyMarketing: TradePredictions and ForecastsGovernment 0 Saving Bookmark this article Bookmarked
Media & Marketing How United Airlines’ Media Network Helped Univision Engage with Spanish-Speaking Travelers The rise of retail media has inspired not just retailers but a whole raft of other businesses to launch their own media networks, drawing on their connections with consumers and commerce systems to introduce a new revenue stream. Among the entrants to the broader world of “commerce media” are ride-sharing services Uber and Lyft; BNPL […] Retail TouchPoints October 1, 2024October 1, 2024 4 min read PartnershipsSustainabilityConsumersData & InsightsPredictions and ForecastsTargetMarketing: Loyalty & SubscriptionHealth & WellnessMarketing: Social MediaInstacartStreamingMarketing: Retail MediaPricing & PromotionsMarketing: Direct & PersonalizationTechnology & InnovationShoppersExecutivesOwned Brands (Private Label)Marketing: In StoreMarketing: Digital MediaDeliveryTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Holiday & Events Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (covering the period from Nov. 1 to Dec. 31), representing 8.4% growth year-over-year. Shopping on mobile devices also is expected to hit a new milestone, growing 12.8% YoY to contribute a record $128.1 billion, which would represent a 53.2% share of online spend this season […] Retail TouchPoints September 26, 2024September 26, 2024 4 min read Holiday & EventsTechnology & InnovationConsumersData & InsightsTrends: FinanceBNPLMarketing: Social MediaPredictions and ForecastsPricing & PromotionsMarketing: TradeShoppersAmazonESG and CSREconomyStore LocationDept. NonfoodAssociatesThick DataPartnershipsDept. Sporting goods 0 Saving Bookmark this article Bookmarked
Shopper & Customer 5 ways Buy Now, Pay Later can boost your business Buy Now, Pay Later (BNPL) has moved from a novel option to a must-have for retailers that aim to meet the demands of modern consumers. RetailDive September 9, 2024September 9, 2024 < 1 min read ConsumersTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index, which analyzes data from more than 1.5 billion global consumers on retail sites. While holiday sales grew 3% […] Retail TouchPoints August 31, 2024August 31, 2024 4 min read ConsumersHoliday & EventsShoppersAcquisitionPredictions and ForecastsBOPISMarketing: Social MediaData & InsightsAssociatesEconomyMarketing: TradeAmazonTikTokThick DataPricing & PromotionsDeliveryOperations & Supply ChainReturnsMarketing: In StoreStrategyStore LocationBig DataBNPLColgate-PalmoliveMarketing: Loyalty & SubscriptionTrends: Finance 0 Saving Bookmark this article Bookmarked
Media & Marketing New innovative online payment methods to consider right now Technology today has advanced more than the average person can imagine. It has evolved virtually all aspects of human living, and the financial institution has been one of the most beneficial. The financial system today has seen improved payment methods introduced to the end user, unlike the previous ones that were easily prone to frauds. […] Retail Technology Innovation Hub August 20, 2024August 20, 2024 4 min read Data & InsightsGoogleTechnology & InnovationResults & InvestmentLegal & CriminalCOVID19Marketing: Social MediaTrends: FinanceESG and CSRMarketing: BroadcastBrick and MortarMarketing: ShopperPartnershipsSponsoredTargetBNPL 0 Saving Bookmark this article Bookmarked
Technology & Innovation Klarna extends buy now, pay later services to Adobe Commerce merchants [[{“value”:” Dive Brief Though BNPL transactions are on the rise, they especially appeal to cash-strapped customers, research suggests. Published July 8, 2024 By Tatiana Walk-Morris Klarna and Adobe Commerce are partnering to let merchants offer buy now, pay later services. Courtesy of Klarna “}]] RetailDive July 8, 2024July 8, 2024 < 1 min read Technology & InnovationTrends: FinancePartnershipsBNPL 0 Saving Bookmark this article Bookmarked
Technology & Innovation Apple to drop its BNPL option in US The tech giant said it will discontinue its buy now, pay later service and shift to offering consumers alternative payment options. MarketingDive June 20, 2024June 20, 2024 < 1 min read Trends: FinanceBNPLConsumersTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Trends & External Forces Media & Marketing Data & Insights Technology & Innovation Trends & External Forces Charted: How Do U.S. Universities Make Their Money? See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […] Written by Visual Capitalist May 11, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Corporate Strategy Media & Marketing Data & Insights Technology & Innovation Week in Review: Instacart CEO heads to OpenAI Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […] Written by TechCrunch May 11, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Ecommerce & Digital Channel: Mass Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance Corporate Purpose Media & Marketing Data & Insights International Technology & Innovation Trends & External Forces Retail Operations Associates & Employees Operations & Supply Chain Stores & Formats What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications? Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […] Written by Retail Technology Innovation Hub May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Grocery Channel: Mass Department & Category Department: Nonfood Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Merchandising Operations & Supply Chain Stores & Formats Personalized Disruption: Grocery’s Secret to Breaking Old Habits There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […] Written by Retail TouchPoints May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain State of the Consumer Report [Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […] Written by Yipitdata May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked