Shopper & Customer Top Marks: How Retailers Can Stay One Step Ahead of Savvy Back-to-School Shoppers For many retailers, the back-to-school season is one of the biggest events of the year — and 2023 is looking to be no exception. According to the National Retail Federation (NRF), total expected spending will be $890 per U.S. household for back-to-school shopping in 2023, for a total of $41.5 billion. Back to college looks to […] Ana Wright September 4, 2023September 4, 2023 4 min read ShoppersHoliday & EventsData & InsightsOperations & Supply ChainConsumersDept. NonfoodBOPISMarketing: TradeDept. ApparelCompetitionPricing & PromotionsGoogleAssociatesMarketing: In StoreTechnology & InnovationBrick and MortarDeliveryOwned Brands (Private Label)BNPLMarketing: Direct & PersonalizationTrends: FinanceThick DataStrategyStore LocationPredictions and ForecastsMarketing: UGCMarketing: Social MediaMarketing: Loyalty & SubscriptionEconomyESG and CSR 0 Saving Bookmark this article Bookmarked
Data & Insights 6 Consumer Trends Shaping 2023 Holiday Shopping Upcoming days to look forward to – Halloween, Thanksgiving, Black Friday, Cyber Monday, Christmas, Boxing day and New Year’s – which only means one thing for the e-commerce stores. THE BUSIEST SHOPPING SEASON OF THE YEAR. 59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more […] Latest Shipment August 31, 2023August 31, 2023 5 min read Data & InsightsConsumersDeliveryHoliday & EventsShoppersTrends: ConsumerMarketing: Social MediaESG and CSRStrategyEconomyDept. NonfoodCustomer ExperienceTrends: FinanceTikTokBNPLAmazonThick Datasocial commerceData VisualizationPricing & PromotionsMeta (Facebook)Predictions and ForecastsSustainabilityCompetitionOperations & Supply ChainMarketing: Loyalty & SubscriptionBrick and MortarTargetTechnology & InnovationConsultingShopifyMetaverseMarketing: UGCMarketing: TradeTrends: Retail 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon expands BNPL offering to other retailers’ sites [[“value”:”Tens of thousands of retailers with the Amazon Pay checkout option can now offer buy now, pay later financing to shoppers.”]] RetailDive August 18, 2023August 18, 2023 < 1 min read AmazonTrends: FinanceBNPLShoppers 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Pay Adds BNPL Option for Prime Visa and Amazon Visa Cardholders Prime Visa and Amazon Visa cardmembers can now make equal monthly payments for items they purchase on tens of thousands of participating online retail sites when they use Amazon Pay. Consumers will be able to split payments across six or 12 months at 0% APR on purchases of $50 or more. Eligible Prime Visa and […] Retail TouchPoints August 15, 2023August 15, 2023 < 1 min read AmazonTrends: FinanceBNPLMarketing: Social MediaConsumersAcquisitionPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer A cross-border spotlight: How to market to the Canadian Gen Z audience It’s not an easy time for anyone to be navigating the world right now – what with economic, social and environmental headlines constantly reminding us of the instability of things. It’s even more difficult for Gen Zs; individuals who have experienced setbacks and missed out on milestones thanks to the pandemic but still need to […] Mintel July 27, 2023July 27, 2023 4 min read ConsumersTechnology & InnovationAIInternational - North AmericaDept. NonfoodPredictions and ForecastsESG and CSRResults & InvestmentHealth & WellnessMarketing: Direct & PersonalizationData & InsightsMarketing: Social MediaEconomySustainabilityTrends: FinanceTikTokDept. ApparelBNPLCOVID19Dept. GroceryShoppersPodcastsOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Trends & External Forces Fraud is Taking a Financial Toll on the Retail Industry The retail industry is impacted by fraud every day — and oftentimes every hour — as incidents continue to run rampant. Bad actors infiltrate both small and large businesses regularly, resulting in billions of dollars in losses for retailers each year. In fact, fraud cost Americans nearly $8.8 billion in 2022, with 2.4 million consumers […] Blair Cohen July 20, 2023July 20, 2023 3 min read Legal & CriminalConsumersTechnology & InnovationResults & InvestmentAIShoppersData & InsightsTrends: FinanceBNPLReturnsDept. NonfoodCustomer ExperienceMarketing: Social MediaOperations & Supply ChainCOVID19SustainabilityGovernment 0 Saving Bookmark this article Bookmarked
Retail Operations Sweaty Betty deploys NewStore mobile first omnichannel platform in UK and Ireland stores Sweaty Betty has rolled out NewStore’s mPOS solution in 73 stores across the UK and Ireland. By replacing its legacy PoS with this tech, the London-based brand now runs its retail operations entirely on iPhone, laying the groundwork for its omnichannel transformation. “Sweaty Betty has quickly grown from a small London boutique to an international […] Retail Technology Innovation Hub July 19, 2023July 19, 2023 2 min read OmnichannelTechnology & InnovationShoppersAssociatesMarketing: Social MediaInternational - UKTwitterBrick and MortarDept. NonfoodStrategyOperations & Supply ChainInternationalCustomer ExperienceExecutivesTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Sees Record-Setting Prime Day Sales The Seattle Times reports that “Amazon marked its largest sales day ever Tuesday, the start of a two-day Prime Day sales event that saw shoppers spend billions to buy more than 375 million items, the tech and e-commerce giant said Thursday after the sale ended. “Prime Day spending in the U.S. clocked in at $12.7 […] MorningNewsBeat July 14, 2023July 14, 2023 2 min read AmazonHoliday & EventsData & InsightsTechnology & InnovationDept. NonfoodShoppersInsight ProvidersBNPLConsumersCOVID19Trends: FinanceMarketing: Loyalty & SubscriptionStore LocationDelivery 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Prime Day 2023 Marks Biggest Day of Sales in Amazon History July 11, 2023, the first day of Amazon’s annual Prime Day sale, was not just the largest single sales day in Amazon’s history, it was also the biggest day for ecommerce sales thus far this year, according to Adobe. Data from Adobe Analytics showed that U.S. consumers spent a total of $12.7 billion over the two-day event, up […] Retail TouchPoints July 14, 2023July 14, 2023 2 min read AmazonHoliday & EventsTechnology & InnovationData & InsightsConsumersTrends: FinanceBNPLMarketing: TradeMarketing: BroadcastMarketing: Social MediaEconomySustainabilityShoppersPricing & PromotionsMarketing: VoiceAssociatesMarketing: Loyalty & SubscriptionExecutivesDept. ApparelBrick and MortarDept. HBC 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Prime Day 2023 Marks Biggest Day of Sales in Amazon History July 11, 2023, the first day of Amazon’s annual Prime Day sale, was not just the largest single sales day in Amazon’s history, it was also the biggest day for ecommerce sales thus far this year, according to Adobe. Data from Adobe Analytics showed that U.S. consumers spent a total of $12.7 billion over the two-day event, up […] Retail TouchPoints July 14, 2023July 17, 2023 2 min read AmazonHoliday & EventsTechnology & InnovationData & InsightsConsumersTrends: FinanceBNPLMarketing: TradeMarketing: BroadcastMarketing: Social MediaEconomySustainabilityShoppersPricing & PromotionsMarketing: VoiceAssociatesMarketing: Loyalty & SubscriptionExecutivesDept. ApparelBrick and MortarDept. HBC 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #131: The Next Big Hurdle The accessibility of AI tools like ChatGPT has empowered individuals worldwide, revealing the remarkable capabilities of these tools. From answering questions and crafting poetry to generating texts in the styles of renowned authors and facilitating translation, the possibilities seem endless. This week we look at how new technologies have the potential to have unique use-cases […] Doorcounts June 27, 2023July 11, 2023 2 min read Data & InsightsAITechnology & InnovationDeliveryStore LocationConsumersChatGPTBrick and MortarDept. NonfoodShoppersGhost KitchenResults & InvestmentRestaurantsTrends: FinanceTech: AR and VRBNPLPredictions and ForecastsMetaverseMarketing: Loyalty & SubscriptionInternational - North AmericaWeather 0 Saving Bookmark this article Bookmarked
International UK mobile network giant EE seeks to reinvent retail with new Studio store launch at Westfield London EE is this week opening a new flagship store, The EE Studio, located in Westfield London, White City. Focused on connectivity and technology solutions, the 4,230-square-foot location will also serve as a hub for the local community to work, learn and play. The launch forms part of EE’s new strategy, which, the company says, “seeks […] Retail Technology Innovation Hub June 15, 2023June 15, 2023 2 min read International - UKTechnology & InnovationShoppersMarketing: Social MediaConsumersDept. NonfoodTwitterMarketing: In StorePredictions and ForecastsStrategyPartnershipsStore LocationBrick and MortarDept. AppliancesTrends: FinanceFlagship StoresDept. Toys & GamesPricing & PromotionsBNPL 0 Saving Bookmark this article Bookmarked
Trends & External Forces Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big […] Retail TouchPoints June 7, 2023June 8, 2023 4 min read ConsumersHealth & WellnessBrick and MortarEconomyCOVID19Marketing: Social MediaSustainabilityResults & InvestmentShoppersESG and CSRTechnology & InnovationThick DataData VisualizationBNPLTrends: FinanceInternationalReturnsDept. BeverageOmnichannelAssociatesDeliveryDept. ApparelDept. GroceryOperations & Supply ChainInclusivity 0 Saving Bookmark this article Bookmarked 5
Shopper & Customer What Consumer Spending is Signaling to Retailers How consumers spend their money through the holidays can often be a bellwether for trends in the months and years to come. With that in mind, the SpendTrend team at Fiserv took a deep dive into consumer spending patterns from Q4 of 2022. It found that increases in credit usage, contactless payments, and omnichannel interactions […] Dan Parzych May 19, 2023May 19, 2023 3 min read ConsumersTechnology & InnovationShoppersOmnichannelPredictions and ForecastsData & InsightsMarketing: Social MediaThick DataPackagingInternationalTrends: FinanceStore LocationResults & InvestmentPricing & PromotionsMarketing: TradeBNPLCOVID19Marketing: In StoreBrick and MortarHoliday & EventsDept. NonfoodDept. Sporting goodsESG and CSRExecutivesUnileverAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Klarna and Block hit out at ‘outdated’ BNPL regulation The UKs plan to regulate the buy now, pay later (BNPL) industry is “outdated” and will only lead to worse consumer outcomes, according to two execs at Klarna and Block.… The post Klarna and Block hit out at ‘outdated’ BNPL regulation appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail April 29, 2023April 29, 2023 < 1 min read Trends: FinanceBNPLGovernmentInternational - UKTechnology & InnovationExecutivesConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces How retailers can weather an economic storm with bespoke BNPL options Providing customers with an easier way to afford larger purchases, and making upgrades and different feature configurations available, helps retailers remain competitive. RetailDive April 11, 2023April 11, 2023 < 1 min read WeatherTrends: FinanceEconomyBNPL 0 Saving Bookmark this article Bookmarked
Trends & External Forces Rite Aid, Swarovski and Others Add BNPL Options as Adoption Grows Rite Aid has partnered with Afterpay to offer buy now, pay later (BNPL) services for its customers at more than 2,000 locations. The pharmacy joins other recent Afterpay partners, including Boden, Fresh, Lulu and Georgia, Quince, Swarovski and Wolverine Worldwide in launching or expanding payment over time choices. “Expanding our partnership with Afterpay allows more […] Retail TouchPoints April 6, 2023April 6, 2023 < 1 min read Trends: FinanceBNPLRite AidPartnershipsHealth & WellnessTechnology & InnovationResults & InvestmentExecutivesDept. PharmacyDept. Fresh 0 Saving Bookmark this article Bookmarked
Channel: Mass The Weekly Closeout: Apple introduces a pay later option and Walmart gives early access to Oreos An initial version of a BNPL service was introduced by Apple, while Walmart+ members get first dibs on the cookie brand’s new Blackout Cake flavor. RetailDive March 31, 2023March 31, 2023 < 1 min read WalmartTrends: FinanceMarketing: Loyalty & SubscriptionDept. BakeryBNPL 0 Saving Bookmark this article Bookmarked
Corporate Finance Apple Pay Later Could Upend BNPL Space Apple Pay Later is poised to capture serious market share in the buy now, pay later space. Merchants could benefit. The post Apple Pay Later Could Upend BNPL Space appeared first on Practical Ecommerce. Practical Ecommerce March 30, 2023March 30, 2023 < 1 min read Trends: FinanceBNPLData & InsightsResults & Investment 0 Saving Bookmark this article Bookmarked
Trends & External Forces Apple Launches Long-Awaited BNPL Offering Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet […] Retail TouchPoints March 29, 2023March 30, 2023 3 min read Trends: FinanceBNPLConsumersTechnology & InnovationResults & InvestmentGovernmentData & InsightsDept. NonfoodTargetMarketing: Social MediaHealth & WellnessEconomyCOVID19 0 Saving Bookmark this article Bookmarked
Shopper & Customer Buy Now, Pay Later: What Is It & How Does It Work Picture this: a shopper is doing some browsing online and adds something a little pricey to their cart. It’s an item that they’d really like to have, but it’s not quite a necessity. They get this close to completing their purchase, but there’s something stopping them—it’s just too big of an expense right now. This […] Wiser Retail Strategies March 28, 2023March 28, 2023 5 min read ShoppersTrends: FinanceBNPLMarketing: Social MediaConsumersPredictions and ForecastsESG and CSREconomyDept. Apparel 0 Saving Bookmark this article Bookmarked
Shopper & Customer The Rise of The Digital Gift: How Retailers Can Adapt to a New Future The past few years have thrust digital shopping into the spotlight and it’s a trend that’s here to stay. The 2022 holiday season was no different, as shoppers continued to purchase online goods and gift cards for their loved ones, providing valuable insights on the emerging ways consumers are approaching gifting across channels. Retailers looking […] Tiffany Wong March 2, 2023March 2, 2023 3 min read ConsumersHoliday & EventsShoppersTrends: FinanceBNPLPredictions and ForecastsResults & InvestmentDept. BakeryMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionTechnology & InnovationReturnsMarketing: In StoreOmnichannelThick DataData & Insights 0 Saving Bookmark this article Bookmarked
International Buy now, pay later, but at what consequence? Buy now pay later (BNPL) services have grown in popularity since they were first introduced in 2016, with almost 4 in 10 Brits having utilised them as a means of cutting immediate purchase costs. In fact, these services have embedded themselves in consumer consciousness so much so that 9.5 million shoppers would avoid buying from retailers that […] Modern Retail February 24, 2023February 24, 2023 < 1 min read International - UKTrends: FinanceBNPLShoppersConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights How Rainbow Shops is Improving its Online CX David Cost has a voracious appetite for innovative technology that turns online shopping into a sublime event. The vice president of e-commerce and marketing for fast-fashion retailer Rainbow Shops pays close attention to traditional e-commerce metrics. However, his guiding benchmark is singular — experience. Sure, the portion of site visitors who end up buying something is important […] Mike Cassidy February 22, 2023February 22, 2023 4 min read Data & InsightsCustomer ExperienceShoppersTechnology & InnovationShopifyLegal & CriminalConsumersAmazonReturnsResults & InvestmentMarketing: Social MediaMarketing: TradePredictions and ForecastsMeta (Facebook)MerchandisingDeliveryAssociatesDept. NonfoodDept. ApparelBNPLGoogleBrick and MortarTrends: Finance 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #114: How Gamification Can Help Retailers Boost Sales Over the last year or two, we have seen gamification and digital assets such as NFT’s skyrocket in growth. Now, the retail industry is using gamification and digital trends to help build customer loyalty and increase the customer experience. This week we talk about how brick-and-mortar stores are using touches of digital to […] Doorcounts February 18, 2023February 18, 2023 2 min read Data & InsightsDeliveryStore LocationNFTShoppersCryptoMetaverseOperations & Supply ChainCustomer ExperienceBrick and MortarInternational - UKTrends: TechMarketing: Direct & PersonalizationInternationalCompetitionWeatherMarketing: Loyalty & SubscriptionPredictions and ForecastsResults & InvestmentTechnology & InnovationWalmartMarketing: In StoreBNPLTrends: FinanceStreamingBed Bath & Beyond 0 Saving Bookmark this article Bookmarked
Shopper & Customer 5 Secrets to Keeping Customers Loyal Amidst Economic Uncertainty Whether it’s the loss of third-party tracking or a new Google algorithm update, marketers always have a new challenge to face. Today, that challenge is inflation. An overwhelming majority (85 percent) of consumers say inflation has caused them to change their shopping habits, with 79 percent seeking out discounts and 77 percent reducing their shopping. […] Randi Mohr February 16, 2023February 16, 2023 4 min read ShoppersConsumersMarketing: Loyalty & SubscriptionCustomer ExperienceHoliday & EventsEconomyMarketing: TradePricing & PromotionsDeliveryReturnsConsultingBOPISData & InsightsStrategyWalmartMarketing: UGCTechnology & InnovationDept. NonfoodAmazonWeatherMarketing: Social MediaTikTokThick DataOperations & Supply ChainDept. HBCMarketing: In StoreInsight ProvidersBNPLTrends: FinancePredictions and ForecastsPartnershipsGoogle 0 Saving Bookmark this article Bookmarked
Trends & External Forces Government announces long-awaited crackdown on BNPL firms The UK Government has released draft legislation to clamp down on the booming buy now pay later (BNPL) sector, in an effort to protect consumers from potential harm. The draft… The post Government announces long-awaited crackdown on BNPL firms appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail February 15, 2023February 15, 2023 < 1 min read GovernmentTrends: FinanceBNPLInternational - UKTechnology & InnovationConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Frasers Group: Why is the retailer investing in BNPL? Last week, Frasers Group revealed its plans to launch its own buy now pay later (BNPL) scheme, which could allow shoppers to borrow up to 2,000 pounds when spending with… The post Frasers Group: Why is the retailer investing in BNPL? appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail February 10, 2023February 10, 2023 < 1 min read Trends: FinanceBNPLInternational - UKTechnology & InnovationShoppers 0 Saving Bookmark this article Bookmarked
Trends & External Forces BNPL is picking up more momentum BNPL is picking up more momentum, making regulation even more urgent. Set against uncertain economic times and consumer belt-tightening, it is no surprise that Buy Now Pay Later (BNPL) adoption is expanding steadily, with forecasts suggesting as much as 18% growth between now and 2028. Consumers like the flexibility of BNPL, allowing them to purchase […] Modern Retail February 10, 2023February 10, 2023 < 1 min read Trends: FinanceBNPLConsumersInternational - UKPredictions and ForecastsGovernmentEconomy 0 Saving Bookmark this article Bookmarked
Corporate Finance Frasers Group launches BNPL financial solution Frasers Group has launched buy now, pay later (BNPL) product through its new “Frasers Plus” scheme. Shoppers are able to divide their purchases into three, interest-free instalments paid over the… The post Frasers Group launches BNPL financial solution appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail January 30, 2023January 30, 2023 < 1 min read Trends: FinanceBNPLResults & InvestmentInternational - UKTechnology & InnovationShoppers 0 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Mass Department: Adult Beverage Department: Beverage Department: HBC ESG Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Retail Ecosystem Data & Insights Shopper & Customer Trends & External Forces Retail Operations Operations & Supply Chain Stores & Formats Hy-Vee launches RedMedia omnichannel retail media network Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Channel: Grocery Channel: Grocery - Natural Department: Food Acquisitions, Divestitures & Mergers Corporate Finance Partnerships & Alt Profit Shopper & Customer Start Ups Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Stores & Formats Instacart stock languishes after IPO Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Retailer Media Retail Media Metrics #30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […] Written by Lisa Goller September 21, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer CPG companies aim to make recycling simpler for consumers Dispelling consumer confusion around plastics recycling, investing in local programs and embracing molecular technologies are some of the current steps the Consumer Brands Association and its members are taking to create a sustainably packaged future. Written by Supermarket Perimeter September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked
Holiday & Events Trends & External Forces Holiday & Events The big chill: Holiday retail sales 2023 expected to slow Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […] Written by Future of Commerce September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked