Data & Insights CVS to launch virtual primary care solution WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […] MMR May 26, 2022May 26, 2022 3 min read CVSHealth & WellnessData & InsightsConsumersPredictions and ForecastsDept. HBCStrategyPricing & PromotionsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Technology & Innovation Developing a Perfect Store Strategy in 2022 In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […] Dor Sela May 26, 2022May 26, 2022 2 min read Technology & InnovationMerchandisingData & InsightsAssociatesStrategyShoppersCustomer ExperienceMarketing: In StoreOperations & Supply ChainBrick and MortarAI / MLTech: IoTMarketing: Direct & PersonalizationPartnershipsPredictions and ForecastsTech: AI 0 Saving Bookmark this article Bookmarked
Shopper & Customer Today in Data: As Stores Reopen, Customers Seek Personalized eCommerce Today in data, as retailers report higher in-store sales, consumers say they prefer tailored online shopping experiences. Data $1.05B: First quarter sales by Urban Outfitters, which reports a dip in eCommerce shopping and a rise in in-store traffic 9%: Drop in eCommerce sales from 2021 reported by Dick’s Sporting Goods as customers returned to the […] Pymnts.com May 26, 2022May 26, 2022 < 1 min read Data & InsightsBrick and MortarMarketing: Direct & PersonalizationConsumersStore LocationMarketing: In StoreShoppersDept. Sporting goodsDept. Nonfood 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Opens its First Physical High-Tech Apparel Store Amazon.com opened its first brick-and-mortal apparel store on Wednesday, leveraging technology to set itself apart as it tries to grow its physical presence. Called Amazon Style, the new store, located in California, features machine learning technology to help customers find clothes and personalize recommendations as well as interactive dressing rooms. The store stocks men’s and […] Marie Albiges May 25, 2022May 25, 2022 < 1 min read AmazonDept. ApparelTechnology & InnovationBrick and MortarConsumersPop UpsPepsiCoMarketing: Direct & PersonalizationAI / ML 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Nordstrom Shuts Down Trunk Club Shopping Service Nordstrom announced yesterday via email to members of its Trunk Club shopping service that it is closing the service down, effective the end of the month. On its website and in an email, the retailer said: “As a valued Nordstrom Trunk Club customer, we thank you and appreciate your loyalty. “While we will no longer […] MorningNewsBeat May 25, 2022May 25, 2022 2 min read Dept. ApparelShoppersBrick and MortarMarketing: Loyalty & SubscriptionTechnology & InnovationResults & InvestmentMarketing: Direct & PersonalizationExecutivesEconomyAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights Overcoming D-to-C Obstacles for Success Direct-to-consumer (D-to-C) strategies are very effective across different brands and companies. And yet, to find long-term success, these stakeholders must be aware of the many obstacles and how to overcome them. What is D-to-C? In this rapidly evolving market where e-commerce has significantly changed consumer buying habits, many have turned to D-to-C strategies. Instead of […] Jay Sackos May 25, 2022May 25, 2022 3 min read ShoppersMarketing: SocialConsumersDeliveryCompetitionMetaverseTechnology & InnovationOperations & Supply ChainESG and CSRCOVID19Marketing: UGCPartnershipsTech: AR and VRMeta (Facebook)TikTokPredictions and ForecastsBig LotsTargetCostcoTrends: TechMarketing: TradeConsultingData & InsightsTwitterHealth & WellnessMarketing: Direct & PersonalizationDept. ApparelDept. NonfoodMarketing: Loyalty & SubscriptionAmazon 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Nordstrom Launches Partnerships with Allbirds and ASOS as the Retailer Continues its Evolution Nordstrom is expanding its business through new partnerships with other retailers and streamlining its styling services. The retailer will now offer Allbirds shoes as part of its sustainability push and sell ASOS products in a new immersive experience aimed at young shoppers. It will also eliminate the Trunk Club brand along, which featured the at-home […] Retail TouchPoints May 25, 2022May 25, 2022 3 min read PartnershipsShoppersSustainabilityDept. ApparelMerchandisingBrick and MortarMarketing: Direct & PersonalizationReturnsAcquisitionStore LocationExecutivesBOPISMarketing: In StoreHealth & WellnessTrends: Food and BeveragePepsiCoPredictions and ForecastsResults & InvestmentMarketing: Print 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon opens its first clothing store Amazon Style, Amazon.com’s first clothing store, has opened at the Americana at Brand shopping center outside of Los Angeles. The 30,000-square-foot store features technology intended to make the shopping experience more convenient and personalized. “Gone are the days where I have to get dressed, go out on the floor and see if that size I […] RetailWire May 25, 2022May 25, 2022 < 1 min read AmazonDept. ApparelTechnology & InnovationMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Shopper & Customer If your Restaurant, C-store or Deli is not Showroom or Salesroom You’re in Trouble There is no doubt that consumers are evolving with technology so fast many retailers feel that they can’t keep up, it cost too much to keep up, or that they should not try to keep up. The team at Foodservice Solutions® believes that it’s not the technology that’s the problem. The problem is how […] Grocerant Guru May 25, 2022May 25, 2022 4 min read Dept. GroceryConsumersShoppersGoogleRestaurantsData & InsightsDept. Fresh PreparedDept. DeliDept. PerimeterTechnology & InnovationBrick and MortarDept. FreshPlatedDeliveryPartnershipsFood DeliveryPricing & PromotionsAmazonMarketing: In StoreBest BuyTargetMarketing: Direct & PersonalizationMarketing: SocialOperations & Supply ChainMeta (Facebook)Marketing: TradeBankruptcyWarby Parker 0 Saving Bookmark this article Bookmarked
Shopper & Customer Overcoming the Problem of Online Product Search Are you ready to hear an uncomfortable truth? Today’s e-commerce search mechanisms are still firmly based on technical concepts developed over 20 years ago. They often leave consumers frustrated and unengaged, resulting in churn or missed sales opportunities. Facets and search bars are static mechanisms that reflect a technical search engine perspective. Recent personalization technology […] Twan Vollebregt May 24, 2022May 24, 2022 3 min read ConsumersTechnology & InnovationData & InsightsMarketing: Direct & PersonalizationAI / MLShoppersMarketing: Loyalty & SubscriptionExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer Enhancing the Last Mile for Retail Customer Satisfaction Buying goods online is now easier than ever before — but customers expect a smooth shopping experience at every step. The e-commerce industry is growing at a rate of about 20 percent per year. In fact, it’s estimated that this year alone, it will account for $1.0 trillion in the United States. But how often […] Jack Underwood May 24, 2022May 24, 2022 3 min read ShoppersTechnology & InnovationDeliveryStrategyMarketing: Direct & PersonalizationEconomyDept. NonfoodCustomer ExperienceCustomer ExperienceConsumersMarketing: Loyalty & SubscriptionStore LocationCOVID19Dept. FuelExecutivesOperations & Supply ChainBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation Five retail technology questions for Liam Patterson, CEO, Bidnamic RTIH asks major players in the retail technology space for their thoughts on the sector, and throws in a random question to keep them on their toes. This time around, our five questions go to Liam Patterson, Co-Founder and CEO at Bidnamic (pictured above on the left). RTIH: Looking at the hottest retail technologies right […] Retail Technology Innovation Hub May 24, 2022May 24, 2022 2 min read Technology & InnovationMarketing: SocialTwitterDeliveryExecutivesResults & InvestmentAI / MLMetaverseStore LocationDept. NonfoodTrends: TechQ CommerceMarketing: Direct & PersonalizationAmazonOperations & Supply ChainStart UpsShopifyTech: RoboticsPredictions and ForecastsNFTblockchainMarketing: In StoreBrick and MortarGoogleESG and CSREconomyData & InsightsInternational - UK 0 Saving Bookmark this article Bookmarked
Data & Insights Make your marketing strategy stand out with psychographics If there’s one rule that proves the importance of psychographic research, it’s this: Individuals who fall into the same demographic or behavioral group don’t always fall into the same psychographic group. And when the aim of marketers is to fully understand who their audience is and what drives them, using demographics and behaviors alone for […] GWI (Global Web Index) May 24, 2022May 24, 2022 6 min read Data & InsightsConsumersTechnology & InnovationStrategyTargetMarketing: SocialThick DataPredictions and ForecastsESG and CSRShoppersMarketing: Direct & PersonalizationData VisualizationAgenciesPhilanthropyReturnsDept. NonfoodTikTok 0 Saving Bookmark this article Bookmarked 5
Channel: Restaurants NRA 2022 – The trends driving the restaurant industry’s recovery It comes down to pivoting, preparation, plant proteins, personalization and predictions. Food Business News May 24, 2022May 24, 2022 < 1 min read RestaurantsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Shopper & Customer Revolutionary Retail: Personalizing Retail In this episode of Revolutionary Retail, we are joined by Susan Walsh, GM and CTO, US Retail and Consumer Goods at Microsoft, Melissa Minkow, Director of Retail Strategy at CI&T, and Jeff Roster, Podcaster and Advisory Council Member at GMU Center for Retail Transformation, as we explore the evolution of the customer shopping journey and […] Rethink Retail May 24, 2022May 24, 2022 < 1 min read ExecutivesShoppersData & InsightsStrategyMarketing: Loyalty & SubscriptionMarketing: Direct & PersonalizationConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights 7 Reasons Why Marketing Emails Fail A high-performing email marketing program requires nonstop management. Many factors can cause poor performance. Here are seven of the most common. The post 7 Reasons Why Marketing Emails Fail appeared first on Practical Ecommerce. Practical Ecommerce May 24, 2022May 24, 2022 < 1 min read Data & InsightsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Media & Marketing Restaurant, Deli, C-store Food Marketers Need to Hook them Before they Look-Up Consumers are dynamic not static and today that means smartphones are fast becoming the food marketing platform of choice according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. In a battle for share of stomach C-stores, restaurants, bodegas, and grocery store delis all need a fresh focus on smartphones. Art Sebastian, […] Grocerant Guru May 23, 2022May 23, 2022 5 min read Data & InsightsTechnology & InnovationDept. GroceryShoppersConsumersCasey's General StoresMarketing: Loyalty & SubscriptionBrick and MortarRestaurantsMarketing: OOHDept. DeliDept. Fresh PreparedMarketing: Direct & PersonalizationDept. FuelStrategyMarketing: SocialMarketing: In StoreMarketing: TradePricing & PromotionsDept. BeverageDept. FreshCustomer ExperienceDept. PerimeterExecutivesMarketing: MobileMerchandisingTech: AIAI / ML 0 Saving Bookmark this article Bookmarked
Technology & Innovation Veeve and Albertsons Cos. partner on AI-powered carts SEATTLE — Albertsons Cos. is working with Veeve Inc. on a test of the tech startup’s smart shopping carts at a few dozen stores across the country later this year. Consumers at the stores will be able to use the smart carts to skip the checkout line for a faster, more convenient and contactless shopping […] MMR May 20, 2022May 20, 2022 2 min read Technology & InnovationAlbertsons / SafewayPartnershipsConsumersMarketing: Loyalty & SubscriptionShoppersBrick and MortarMarketing: In StoreDept. FreshDept. PerimeterMarketing: Direct & PersonalizationMarketing: SocialTech: CashierlessExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer How Reseller Abuse is Harming Retail — and What to Do About it Digital technologies have spurred the rise of resellers — individuals and organizations that look for opportunities and use bots to purchase goods instantly and at scale. Resellers may purchase discontinued or discounted merchandise, but often target the hottest items that consumers are waiting to purchase. And they’re dominating the fashion, technology, events and travel industries, […] Oksana Balytsky May 19, 2022May 19, 2022 4 min read ConsumersTechnology & InnovationShoppersReturnsLegal & CriminalDept. NonfoodOperations & Supply ChainTargetResults & InvestmentPricing & PromotionsBrick and MortarMarketing: Direct & PersonalizationData & InsightsOmnichannelPackagingAI / MLBOPISMarketing: In StoreCOVID19AmazonDept. ApparelMerchandisingDeliveryOwned Brands (Private Label)StrategyTech: AI 0 Saving Bookmark this article Bookmarked
Retailer Media Ulta Beauty to Debut New Retail Media Network Ulta Beauty is joining several major retail chains by introducing a new retail media network. Known as UB Media, the network allows brands to send targeted ads on Ulta Beauty’s app, website and other digital channels, such as email. It also lets marketers use Ulta Beauty’s shopper data to better place ads across the web. […] Joe Keenan May 19, 2022May 19, 2022 < 1 min read Marketing: Retail MediaDept. HBCData & InsightsTargetShoppersMarketing: Loyalty & SubscriptionPredictions and ForecastsHome DepotMarketing: Direct & PersonalizationWalmartTechnology & InnovationPartnershipsAmazon 0 Saving Bookmark this article Bookmarked
Corporate Finance Turn Onboarding Into a Data-Collecting Adventure Through Automation First impressions matter. A poor onboarding process can set the wrong tone – for wealth managers trying to grow their assets under management (AUM) — and for clients who entrust their assets to someone new. Leaders in digital transformation at wealth management firms are seizing on this fact, with nearly half saying their biggest tech investment […] Salesforce May 19, 2022May 19, 2022 4 min read Results & InvestmentData & InsightsTechnology & InnovationMarketing: Direct & PersonalizationConsultingAssociatesShoppersCompetitionDept. NonfoodHealth & WellnessPredictions and ForecastsThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights See How Predictive Analytics Can Give Your Insurance Agency an Edge Predictive analytics — everyone in the insurance world is talking about it. But what is it, and how can predictive analytics help you grow your brokerage client list? Here’s a quick definition: predictive analytics takes scattered pieces of data from across your systems, organizing them to assess what has happened in the past. Then, using […] Salesforce May 19, 2022May 19, 2022 4 min read Data & InsightsTechnology & InnovationShoppersMarketing: Direct & PersonalizationResults & InvestmentVendorsAssociatesAI / MLPredictions and ForecastsTech: AIThick DataTargetCustomer ExperienceCustomer ExperienceConsultingTrends: TechDept. FuelDept. NonfoodExecutivesMarketing: In Store 0 Saving Bookmark this article Bookmarked
Media & Marketing 4 Ecommerce Best Practices for Personalization | Salsify When it comes to ecommerce success, a recent Forbes piece puts it simply: Personalize or perish. Professional services company Accenture backs up this declaration, reporting that 83% of global consumers are willing to share their data to get personalized experiences. Salsify May 19, 2022May 19, 2022 < 1 min read Marketing: Direct & PersonalizationConsultingConsumersThick DataMarketing: SocialDept. BeverageData & Insights 0 Saving Bookmark this article Bookmarked
Trends & External Forces Cookieless tracking: How marketers can navigate a privacy-first web Learn about cookieless tracking, the benefits, and how marketers can leverage first-party data to deliver highly personalized experiences. The post Cookieless tracking: How marketers can navigate a privacy-first web appeared first on The Future of Customer Engagement and Experience. Future of Commerce May 19, 2022May 19, 2022 < 1 min read Predictions and ForecastsShoppersMarketing: Direct & PersonalizationData & Insights 0 Saving Bookmark this article Bookmarked
Technology & Innovation You May Not Think You Need a UX Designer — Here’s Why You Do After hiring boomed in the first quarter, companies are now assessing their talent needs. One field that is expected to continue growing faster than average in the next decade includes the user experience (UX) designer. Could hiring for this role support your business? A UX hire can help avoid design debt, strengthen customer relationships, and […] Salesforce May 19, 2022May 19, 2022 4 min read Technology & InnovationPartnershipsAssociatesData & InsightsConsultingShoppersMarketing: Direct & PersonalizationResults & InvestmentTargetMarketing: Loyalty & SubscriptionMarketing: SocialHealth & WellnessExecutivesPredictions and ForecastsSustainabilityMarketing: OOH 0 Saving Bookmark this article Bookmarked
Shopper & Customer Order Services and Customer Order Visibility from Blue Yonder In business, the only constant is change. To adapt to changing dynamics, businesses need the right technologies to highlight actionable insights and provide customers with the personalized experiences they expect. Blue Yonder’s Order Services provides fulfillment transparency to businesses and their customers by managing orders across geographies, brands, and channels. Their centralized service manages and […] Gina Montemurro May 19, 2022May 19, 2022 < 1 min read ShoppersMarketing: Direct & PersonalizationData & Insights 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inventory Availability and Omni-Channel Fulfillment Consumers today expect personalized experiences that deliver the right product, through the right channel, with convenience and speed at the heart of the engagement. Blue Yonder has reimagined personalized consumer experiences by enabling retailers to bring fulfillment transparency directly to consumers. With Blue Yonder’s unified inventory availability and omni-channel fulfillment intelligence capabilities, retailers can present […] Gina Montemurro May 19, 2022May 19, 2022 < 1 min read ConsumersOperations & Supply ChainMarketing: Direct & PersonalizationStore Location 0 Saving Bookmark this article Bookmarked
Data & Insights How to Build a First-Party Data Strategy in a Post-GDPR World Retailers use and reliance on third-party data is changing due to rules on data collection established by privacy regulations such as GDPR and CCPA. In the coming years, all of the biggest web browsers, from Google Chrome to Safari, will prohibit the use of third-party cookies. This means retailers will have to solely rely on […] Gracie Renbarger May 18, 2022May 18, 2022 3 min read Data & InsightsShoppersStrategyMarketing: Loyalty & SubscriptionConsumersMarketing: UGCGooglePop UpsMarketing: Direct & PersonalizationResults & InvestmentExecutivesDept. NonfoodStore Location 0 Saving Bookmark this article Bookmarked
Media & Marketing Industry CRM: A Cocreation Opportunity For Vendors And Their Partners More and more enterprises are opting for industry CRM solutions over its horizontal counterpart. These new solutions offer a vehicle for closer, more intentional relationships with the vendor’s partners. This blog explores the top four benefits, as heard from the CRM vendors we spoke with. Forrester May 18, 2022May 18, 2022 < 1 min read Marketing: Direct & PersonalizationPartnershipsVendors 0 Saving Bookmark this article Bookmarked
Shopper & Customer Why Your Retail Business Needs Credit Report Services In an era of turbulence, it’s essential to make your business as sturdy as possible. If you’re in the retail industry, you know how tough things can be. In fact, during the first half of 2017, several significant retailers were forced to go out of business due to poor planning owing to economic inflation. With […] Retail Minded May 18, 2022May 18, 2022 7 min read ShoppersResults & InvestmentLegal & CriminalCompetitionData & InsightsHealth & WellnessPredictions and ForecastsCustomer ExperienceEconomyReturnsOperations & Supply ChainCustomer ExperienceSustainabilityTechnology & InnovationVendorsMarketing: Direct & PersonalizationConsumersMarketing: SocialStrategyESG and CSRMarketing: Loyalty & SubscriptionDeliveryBankruptcy 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Channel: Dollar/Value Corporate Strategy Corporate Finance Department: Consumer Durables Media & Marketing Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Stores & Formats Dollar General post strong sales gains in first quarter GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […] Written by MMR May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Data & Insights Corporate Strategy Department: HBC Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Merchandising CVS to launch virtual primary care solution WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […] Written by MMR May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Retailer Media Corporate Strategy Media & Marketing Retailer Media Data & Insights 22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. Written by Bobsled Marketing May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Corporate Finance Retail Earnings Confuse Rather than Clarify Earnings, and retail earnings in particular, are not as straightforward as they sometimes seem. Written by NASDAQ May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Technology & Innovation Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Associates & Employees Merchandising Operations & Supply Chain Stores & Formats Developing a Perfect Store Strategy in 2022 In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […] Written by Dor Sela May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked