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  1. Technology & Innovation

Hightouch bags $80m Series C at $1.2bn valuation as it brings AI decisioning to retail marketers

Hightouch, a composable CDP and AI decisioning platform, has raised an $80 million Series C investment round at a valuation of $1.2 billion. This was led by Sapphire Ventures, with participation from NVC, Amplify Ventures, ICONIQ Growth, and Bain Capital Ventures. Sapphire Ventures Partner Rajeev Dham will join the Hightouch board. The investment will help […]
3 min read
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  1. Channel: Convenience

Hey Starbucks, Bet You Can’t Beat This!

  Wawa’s $5 Big Breakfast Deal Redefines Value, Speed & Convenience Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® knows a winning foodservice formula when he sees one, and Wawa’s latest move is set to shake up the breakfast game. From February 17 through March 24, Wawa is rolling out its unbeatable $5 […]
3 min read
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  1. Department & Category

RaceTrac Foodservice at the Intersection of Yesterday and Today

  RaceTrac Inc. continues to expand its foodservice menu, but rather than leveraging its platform to propel the industry forward with fresh, consumer-relevant food trends, the retailer remains anchored in legacy offerings that reflect consumer familiarity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest example? Taco Pizza—a fusion of […]
3 min read
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  1. Technology & Innovation

Retail technology tie up as Pricer and Focal Systems announce in-store digitalisation strategic collaboration

Pricer and Focal Systems have annnounced a partnership focused on accelerating the digitisation and optimisation of physical retail stores.   This brings together Pricer’s dynamic pricing and shelf-edge communication expertise with 2024 RTIH Innovation Awards winner Focal Systems’ computer vision and product availability solutions. By integrating Focal Systems’ AI powered shelf vision cameras with Pricer’s […]
2 min read
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  1. Technology & Innovation

London calling as Landsec extends its long-term Piccadilly Lights partnership with Ocean Outdoor

Landsec has extended its partnership with Ocean Outdoor which manages the digital out of home (DOOH) contract for Piccadilly Lights in London. Under the terms of the agreement, Ocean will continue to manage content for the advertising DOOH screen well into the next decade, and work with Landsec on The Venue which sits beneath the […]
3 min read
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  1. Channel: Restaurants

Restaurants Will Outshine Retail Food Competitors in 2025

  The restaurant industry is set to maintain its upward trajectory, outpacing other food retail sectors and solidifying its role as a dominant force in the U.S. economy. After surpassing $1 trillion in sales for the first time in 2024, the National Restaurant Association projects an even stronger 2025, with sales expected to hit $1.5 […]
4 min read
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  1. Department & Category

Topgolf: Interactive, Participatory, and Fresh Fun

  Interactive, participatory fresh food experiences—particularly those featuring hand-held food for immediate consumption—continue to captivate consumers across all demographics, especially Millennials seeking discovery. According to Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, brands that fuse dining with immersive entertainment are driving innovation and securing long-term consumer engagement. Topgolf is a prime example of […]
4 min read
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  1. Technology & Innovation

A new home for bigger and better things: Boxbar Tech makes investment in British manufacturing

Boxbar Tech, a startup specialising in automated self-serve drinks solutions for events and venues, has announced plans for a new manufacturing facility and office space in the UK. In a LinkedIn post, it said: “A new home for bigger and better things. Last week, we took a major step forward, signing the lease for our […]
2 min read
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  1. Technology & Innovation

D2C e-commerce startup MarketLeap snags $8.3 million Series A funding round led by Smedvig Ventures

MarketLeap, an AI driven platform that aims to simplify and scale D2C e-commerce, has announced an $8.3 million Series A funding round led by Smedvig Ventures, with participation from Expon Capital, Motier Ventures and business angels including former executives from Amazon, SoftBank, and Unilever.  The capital injection will allow the company to accelerate platform development […]
4 min read
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  1. Media & Marketing

Prof G Markets: Spotify’s First Year of Profitability + Is Google Losing its Edge?

Follow Prof G Markets: Apple Podcasts Spotify  Scott and Ed open the show by discussing Disney, Novo Nordisk and Uber’s earnings. Then they break down Spotify’s results and discuss Chappell Roan’s Grammy speech criticizing the music industry. Scott outlines how she could drive real impact in the industry, while Ed explains why he doesn’t think […]
< 1 min read
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  1. Technology & Innovation

Shopify powered Yeezy e-commerce website taken down after Kanye West brand sells swastika t-shirt

Kanye West’s Yeezy online store has been taken down by Shopify following the sale of swastika t-shirts. The musician and entrepreneur reportedly splashed out $2 million on a single advert which aired during the Super Bowl at the weekend, directing people to his website where the t-shirts were being sold. “So what’s up, guys? I […]
3 min read
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  1. Technology & Innovation

Laura Mercier Apple Vision Pro app allows users to shop products in immersive NYC and Paris boutiques

Laura Mercier has launched a luxury beauty shopping app for Apple Vision Pro, created in partnership with Obsess which was recently acquired by Infinite Reality. This allows Apple Vision Pro users to shop and explore products by category, and also features shoppable videos and interactive, ultra-high definition 3D unboxing experiences. Inside the app, shoppers can […]
2 min read
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  1. Technology & Innovation

Celtic & Co. taps Refined Networks e-commerce platform to launch with Nordstrom and Macy’s

British heritage fashion brand Celtic & Co. has been selected by two US online retailers to launch its SS25 collection.  Working in collaboration with e-commerce platform Refined Networks, its womenswear will be live online with Nordstrom and Macy’s by the end of February.  Zoe Bray, Managing Director at Celtic & Co., says: “We’re very excited […]
2 min read
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  1. Shopper & Customer

Restaurant Labor Costs at the Intersection of Service and Price

  In today’s hyper-competitive restaurant landscape, operational efficiency and customer satisfaction walk hand-in-hand. Yet, labor costs—a significant part of operating expenses—sit at the heart of every restaurant’s service and pricing strategy according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. At the intersection of service quality and price sensitivity, restaurants either win […]
4 min read
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  1. Technology & Innovation

Ikea lands 3,700+ applications for new Oxford Street London store roles as it preps Spring opening

Ikea says that it has received 3,730 applications in just six days for its new Oxford Street, London store. Interest in the 150 available positions marks the largest ever response the home furnishing retailer has seen in the UK. It provides the independently set Real Living Wage of £13.85 per hour alongside benefits including flexible […]
3 min read
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  1. Technology & Innovation

Gamers can now get Xbox consoles repaired at Currys, making it the first authorised service provider in UK&I

Currys and Microsoft report that, from today in the UK and Ireland, players can have their Xbox consoles repaired at Currys, including all Xbox Series X|S console options. The retailer lays claim to being the first ever Xbox Authorised Service Provider (ASP) in the UK and Ireland. This follows on from a Surface partnership which […]
2 min read
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  1. Technology & Innovation

Frasers Group Chief Customer Officer David Clark joins AI specialist Selectika as strategic advisor

Selectika, an AI driven personalisation platform for fashion and e-commerce, reports that David Clark, Chief Customer Officer at Sports Direct owner Frasers Group, has joined the company as a strategic advisor. He comments: “I am thrilled to be joining Selectika at such a pivotal time. The company is at the forefront of AI powered personalisation, and […]
3 min read
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  1. Technology & Innovation

A quick look at how gardening technology is revolutionising horticulture

Tech innovations have made our lives easier in every way over recent years. From smart home technology to the tech tools we need to do our jobs better, there’s no end to the possibilities the latest developments provide. More recently, tech has also started to make its way into the natural world, and many of […]
4 min read
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  1. Technology & Innovation

Qsic names in-store retail media veteran Marc Walkin as firm’s new Vice President of Marketing

Qsic, an in-store audio platform tapping GenAI audio and data intelligence, reports that Marc Walkin has joined the company as its new Vice President of Marketing. “As retailers look to turn on new revenue streams, in-store retail media is emerging as the next major growth area, presenting a massive opportunity for audio as an advertising […]
2 min read
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  1. Technology & Innovation

Here’s why Currys’ work on TikTok is one of the biggest social media success stories of recent times

Currys recently hit 200,000 followers on TikTok, leading Niall McGarry, Founder at Fabric Social, to flag up “the work between our two teams that has been widely regarded as the biggest social media success story of recent times”. In a LinkedIn post, he said: “This is a true best in class example of a heritage […]
2 min read
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  1. Media & Marketing

Prof G Markets: Meta & Microsoft Brush Off DeepSeek + Starbucks Stages a Comeback

Scott and Ed open the show by discussing the White House’s employee buyout, Starbucks’ fourth quarter earnings, and the beta launch of T-Mobile’s exclusive Starlink deal. Then they break down Meta, Microsoft, and Tesla’s earnings, and examine why big tech has yet to adjust its spending plans in response to the DeepSeek drawdown. 
< 1 min read
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  1. Technology & Innovation

Charlotte Baldwin departs Costa Coffee to take on Chief Information Officer position at Burberry

Burberry has announced the appointment of Charlotte Baldwin as Chief Information Officer. Baldwin, who will join from Costa Coffee (where she holds the role of Global Chief Digital & Information Officer) at the end of March, will be responsible for leading its global technology team. She will be part the executive committee and will report to Burberry Chief Executive Officer Joshua […]
2 min read
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  1. Technology & Innovation

All American eyes on the Trump administration: our most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including Cart.com, Primark, Amazon, Ikea, Reckon.ai, Hugo Boss, Qsic, Outdoor and Cycle Concepts partners, and Pricer. Cart.com research finds retailers prepping 2025 investments in CX, AI, machine learning and data analytics Unified commerce solutions provider, Cart.com, has released survey findings among […]
5 min read
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  1. Data & Insights

Chili’s Comeback: A Return to Its Roots and Core Culture

  From its foundation in 1975 as a casual dining spot that catered to flavor-driven, value-conscious customers, Chili’s Grill & Bar has maintained its focus on delivering Ready-2-Eat and Heat-n-Eat fresh food options according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The brand, long admired for innovation and customer relevance, has […]
4 min read
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  1. Technology & Innovation

Including Wolt, Currys, and Simbe: our biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we get ready to cross the 20,000 followers mark, these are the articles that are currently on their radars, including Joybird, 3D Cloud, Retail247, Snappy Shopper, Reckon.ai, Ikea, NewStore, Zelt, Outdoor and Cycle […]
6 min read
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  1. Shopper & Customer

Dollar General Food Focused Forward

  In periods of economic uncertainty, consumers traditionally tighten their belts, seeking affordable solutions for everyday needs according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Dollar General, long recognized as a discount retail powerhouse, is emerging as a key player in the grocery and food retailing sector—a remarkable evolution that has […]
4 min read
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  1. Data & Insights

How to get valuable insights from your meetings (without wasting time)

Meetings can either be a goldmine of valuable insights or a complete waste of time. If you’ve ever walked away from a meeting thinking, What did we actually achieve?, you’re not alone. The problem isn’t meetings themselves – it’s how they’re run, documented, and followed up on. With a few smart strategies, you can make […]
4 min read
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  1. Channel: Ecommerce & Digital

DeepSeek-R1 models now available on AWS

During this past AWS re:Invent, Amazon CEO Andy Jassy shared valuable lessons learned from Amazon’s own experience developing nearly 1,000 generative AI applications across the company. Drawing from this extensive scale of AI deployment, Jassy offered three key observations that have shaped Amazon’s approach to enterprise AI implementation. First is that as you get to […]
8 min read
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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer

Valentine’s Day flower sales could shift to FTD, other brands in 2025

1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
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  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
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  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces

2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
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  1. Data & Insights
  2. Technology & Innovation

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
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