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  1. Technology & Innovation
When we talk about industrial robot manufacturers, we often think of massive machines working in factories. But there’s a new wave of innovation coming from companies like MiR, which design and manufacture autonomous mobile robots (AMRs). These mobile robots are not just for heavy-duty industrial work; they’re making waves in retail too, especially in supply chain […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
  1. Corporate Purpose
Currys reports that three employees have been recognised in this year’s Role Models for Inclusion in Hospitality, Travel, Leisure and Retail index, produced by WiHTL & Diversity in Retail, in partnership with the MBS Group. Kirsty Littlemore, Nigel Paterson and Zoë Martin-Pearce were named as role models for their outstanding contributions to inclusion and diversity in […]
  1. Technology & Innovation
Don’t miss your chance to enter (free of charge) the leading awards event for the retail tech space. Deadline for 2024 RTIH Innovation Awards entries is late October with our 2024 winners being announced at an awards ceremony in Central London on Thursday, 21st November. The awards celebrate global tech innovation in a fast moving […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Polytag, Marks and Spencer, Retail Insight, The Home Depot, Hugo Boss, Zippin, and OneStock. 1. Polytag announces single-use […]
  1. Department: Food
At the intersection of ‘better for you food’ and fresh prepared food, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe CVS Pharmacy can find incremental customer relevance. One trend that’s impossible to ignore is the rise of ready-to-eat and heat-n-eat fresh prepared foods. This “grocerant” niche is rapidly growing, and it’s time […]
  1. Technology & Innovation
StrongPoint reports that Belgian retailer Collect&Go, Colruyt Group’s online shopping service, is trialling its grocery lockers for e-commerce orders.  The lockers will be installed at a number of Colruyt Group locations, providing customers with a way to collect their online groceries. “We are thrilled to partner with Collect&Go, Colruyt Group’s online shopping service, and have […]
  1. Technology & Innovation
UK-based Dormole, whose brands include Toolbank, Forgefix and Faithfull Tools, has appointed Steven King as Group IT Director. He joins from Seasalt where he held the role of Director of Technology. His CV also includes stints at Kurt Geiger (as Head of Technology) and Travis Perkins (as IT Development Manager). In a LinkedIn post, King […]
  1. Technology & Innovation
Zippin and Aramark UK have partnered with LEGOLAND Windsor Resort to launch Europe’s first checkout-free store in a theme park. The store, which recently opened for the 2024 season, lets resort guests grab items without having to join a queue. DUPLO Coffee Co, located in DUPLO Valley, sells a variety of sandwiches, snacks, coffee, and […]
  1. Department & Category
  Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, has been observing the evolution of the food industry for years. One of the most exciting developments in recent times is the rise of technology-driven concepts like Speedy Eats, a trailblazer in the quick-service food industry. This innovative company is setting a new […]
  1. Technology & Innovation
London-based startup Haz, an AI social commerce app that connects friends through the things they own, has landed $1.4 million in pre-seed funding led by Speedinvest with participation from the scout programmes of A16Z (co-founder Reface, Dima Shvets), Atomico (Sameer Singh), Concept Ventures (Oliver Kicks), and individuals from Lapse, Lendable, Lottie & Ecoigo. The cash […]
  1. Technology & Innovation
Modern technology and reading apps are shaping modern literacy. We can now say goodbye to one-size-fits-all reading solutions. This article uncovers the tailored experiences and barrier-breaking capabilities that digital reading platforms provide, welcoming a diverse array of readers into a new era of literacy. Key takeaways ●      Digital reading tools have revolutionised literacy by offering […]
  1. Shopper & Customer
  The way we eat is changing. While traditional restaurants still hold a place in our hearts (and stomachs), a new trend is emerging: the grocerant aka retailers that sell fresh prepared meals and meal components for takeout and delivery. Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® continues to see wider […]
  1. Technology & Innovation
AI retail technology company, Pixevia, has raised €1.5 million in new funding. This saw new investors Coinvest Capital, Omni Commerce Ventures and Rita Sakus join primary investor Iron Wolf Capital in the round. Other prominent existing backers Open Circle Capital, Vladas Lašas, and Renaldas Zioma made significant contributions. The cash will be directed towards planned […]
  1. Technology & Innovation
Check out the articles on this here website that caught your fancy last week, including Dunnes Stores, Tesco Ireland, Aldi Ireland, Kwayga, Ordergroove, Heineken, Blue Yonder, Wolt, Sainsbury’s, Microsoft, and the 2014 RTIH Innovation Awards. Sainsbury’s and Microsoft connect as grocery giant looks to boost customer and colleague experience with artificial intelligence Sainsbury’s and Microsoft […]
  1. Department & Category
  In just another example of how Kroger still can’t quite figure out grocerant niche ready-2-eat and heat-N-eat fresh prepared food. Steven Johnson Grocerant Guru® at Tacoma, WA. based Foodservice Solutions® believes the line between customer relevance and price for a meal fresh prepared, flavorful, and fast meal is very close to $5 once again […]
  1. Technology & Innovation
Fortnum & Mason has selected RELEX Solutions for forecasting and replenishment capabilities. By replacing its existing legacy system with RELEX, the retailer’s goals for the project align with its strategic objectives to reduce waste and ensure world class customer satisfaction. RELEX partner Demandtex will support the project with implementation and consulting services.  As well as […]
  1. Technology & Innovation
As well as increasing overall visitor head count by +28% year-on-year, Retail Technology Show (RTS) reports that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Last month, RTS delivered its biggest ever showcase, with almost 400 tech exhibitors on the show floor and […]
  1. Media & Marketing
  Once again, the Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has his view on the value that speed of service has in the minds-eye of the consumer. While self-serve kiosks have become increasingly common, mobile and online ordering platforms offer a range of advantages that make them the preferred choice for […]
  1. Technology & Innovation
A.J., it’s a pleasure to have you with us. Before we dive into our discussion on SGE and Custobots, could you share a bit about your journey as the VP of Consulting Services at Botify? I’d be happy to, thanks for having me! I joined Botify about a year ago to lead the rollout of […]
  1. Technology & Innovation
Check out the articles on this here website that caught your fancy last week, including the latest issue of RTIH magazine, Currys, Walmart, Roblox, Shein, Forever 21, Rimi Baltic Group, adidas, Tesco, and Pets at Home. Focus on influencers and retail technology innovation: sixth edition of RTIH magazine now available in digital format We’re pleased […]
  1. Shopper & Customer
  Today, food digital gift cards are gaining popularity among Gen Z and Millennials, and there are several reasons why they matter to these younger consumers according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Remember differentiation does not mean different. It means familiar but with a relevant focused twist.  Let’s take a look at some […]
  1. Trends & External Forces
The Taylor Swift Effect isn’t just a pop culture headline, it’s also big business, and online retailers are well positioned to take advantage, says Shopify President Harley Finkelstein. In a LinkedIn post, he flagged up the example of creator and entrepreneur Cassey Ho, founder of Blogilates. With the release of Swift’s latest album, The Tortured […]
  1. Department: Food
  Steven Johnson is the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  He has been closely monitoring the trends in the convenience store industry, restaurant industry, grocery service Deli’s and more with a particular interest in Ready-2-Eat and Heat-N-Eat fresh prepared food. Food marketing messaging with relevance matters and Wesco is finding success with […]
  1. Media & Marketing
Scott shares his thoughts on why Tesla’s stock surged, despite worse than expected first quarter earnings. He then reflects on how a ban on noncompete agreements will be beneficial for workers. Finally, Scott and Ed discuss the benefits and drawbacks of 24/7 trading at the New York Stock Exchange.  Order “The Algebra of Wealth,” out […]
  1. Channel: Ecommerce & Digital
At AWS re:Invent 2023, we previewed Amazon Q Business, a generative artificial intelligence (generative AI)–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. With Amazon Q Business, you can deploy a secure, private, generative AI assistant that empowers your organization’s users […]
  1. Technology & Innovation
  In today’s fast-paced world, where “What’s for dinner?” often starts with a phone swipe, technology undeniably impacts dining decisions. But a recent study by the Culinary Visions Panel’s Mindful Dining Initiative reveals a surprising truth: young adults (Gen Z and Millennials) crave both convenience and human connection when dining out. Key Takeaways: ·         Technology […]
  1. Channel: Mass
Walmart is now able to sell physical goods directly to users inside Roblox. From today, Walmart Discovered users will be able to have real-life items shipped directly to their doorsteps. They will be greeted with a new storefront showcasing virtual twins of select items sold at physical Walmart stores. The feature will be gated specifically […]
  1. Data & Insights
In the age-old art of marketing, digital terrain is forging a new method for brands to interact with consumers. As we look forward to 2024, the engagement of consumers in the digital sphere, specifically in marketing, cannot be missed. The importance of this interaction in the marketing activities’ revitalization and engagement cannot be overemphasized. Marketers […]

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  1. Technology & Innovation
  2. Department: Consumer Durables
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TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Trends & External Forces
  2. Agencies & Vendors
  3. Shopper & Customer
  4. Trends & External Forces
Consumer Price Index inflation slowed to 2.3% in April, down from 3.2% in March, albeit higher than expected, according to the Office for National Statistics. It’s the lowest level since the summer of 2021, versus 3.2% in March. The news follows yesterday’s announcement from Kantar… This story continues at Industry reacts to CPI inflation dipping […]
  1. Channel: Mass
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  3. Department: HBC
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MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Partnerships & Alt Profit
  2. Channel: Delivery
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Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at for […]
  1. Department: Food
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  14. Stores & Formats
BENTONVILLE, Ark. — Walmart recently opened two new Neighborhood Markets, one in Florida and one in Georgia, that offer expanded assortments and more space for pickup and delivery. The new stores, one in the Dune Lakes area of Santa Rosa Beach, Florida, and the other in the Vine City neighborhood of Atlanta, feature updated layouts […]


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