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  1. Shopper & Customer
  Consumers are dynamic not static according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, the question becomes just why are consumers in 2024 time-starved? Ok, let’s see a few reasons: ·         Busy Lives: The juggle of work, family, and personal commitments continue to be a major time drain. ·         Economic Factors: With […]
  1. Technology & Innovation
Sainsbury’s has today been hit by an IT meltdown following an ‘error with an overnight software update’ that has prevented the grocery retailer from being able to fulfil online orders and accept contactless payments in stores. “We’re experiencing technical issues affecting some stores, our Groceries Online service and our ability to contact customers. Unfortunately, we will […]
  1. Media & Marketing
  Five Iron Golf, the nation’s leading indoor golf and entertainment space that is consumer focused, interactive, participatory and selling both food and beverage recently announced a partnership with Rehab Monster proving you don’t have to have 100 plus locations to garner marketing partnerships that drive new electricity. Now according to Steven Johnson Grocerant Guru® […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Jisp, Walmart, Global Fashion Agenda, PDS Ventures, Pinterest, the Retail Trust, and The Very Group. Jisp In a review of its Scan & Save app’s performance through February, Jisp says it found that the total […]
  1. Media & Marketing
The US House of Representatives this week passed a bill that could see TikTok banned in America. It would give the social media giant’s Chinese parent company, ByteDance, six months to sell its controlling stake or the app would be blocked in the US. The bill passed overwhelmingly in a bipartisan vote, and now needs […]
  1. Media & Marketing
Building strength through synergy is the same as putting in the reps at the gym. Do you go for runs? Lift weights? Do CrossFit? Or go boxing? We all know a workout is essential for achieving peak physical fitness, that’s why even the doctor tells you to be active. This translates perfectly to business development […]
  1. Technology & Innovation
Retail Technology Show reports that Nick Wheeler, Founder, Chairman and Owner of Charles Tyrwhitt, will be one of its 2024 headline speakers as part of its conference programme.  The event takes place at London Olympia on 24th and 25th April. Wheeler will deliver a keynote session on the Headline Stage on day two, which will […]
  1. Media & Marketing
  Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Boots UK and Ireland, Retail Technology Show 2024, Co-op, Uber Direct, N Brown, Google Cloud, and REWE Group. […]
  1. Channel: Convenience
  If you love music by now you know what a great line-up of events Live Nation has in 2024.  You might already have some tickets.  If not don’t worry 7-Eleven jut might be the one company that can get you tickets to one of your favorite Live Nation events according to Steven Johnson Grocerant […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we close on 15,000 followers, these are the articles that are currently on their radars, including Klarna, Boots, Matalan, InPost UK, Aldi, Jisp, EE, Co-op, TalkShopLIve, Superdrug, and Gophr. Amazon Just Walk Out […]
  1. Media & Marketing
From the Washington Post: “A pressing economic issue is hitting close to home for a certain googly-eyed Muppet with a big appetite: Cookie Monster says his favorite snack is shrinking — and he’s not happy about it. “‘Me hate shrinkflation! Me cookies are getting smaller,’ the moppy-haired ‘Sesame Street’ character asserted on social media Monday, […]
  1. Technology & Innovation
Internet of Things specialist, Wiliot, has been recognised as a Visionary in the Gartner Magic Quadrant for Indoor Location Services. This is the first time that it has been included in a Gartner Magic Quadrant report, and it comes on the heels of its recognition in eight Gartner Hype Cycle reports. In 2022, Wiliot was […]
  1. Department & Category
When you open your 20,000th store you are executing relevant brand messaging and at Dollar General were talking more and more about a lot of food according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Steve Deckard, Dollar General’s executive vice president of store operations and development, stated, “Today marks an incredible […]
  1. Technology & Innovation
“When I get customer interaction I want it to count. Technology can help with that.” So said Naomi Simcock, Operations Director at John Lewis, in a Q&A conference session with consultant, Andrew Busby, at Smart Retail Tech Expo on 27th February at ExCel in London. “I’ve got a huge supply chain and other fixed costs, […]
  1. Shopper & Customer
  Retail food sales success can be found at the intersection of growing your share of stomach and your share of wallet according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated these two metrics play a crucial role in understanding consumer behavior and competitive dynamic driving success today within the […]
  1. Technology & Innovation
“Retailers need to use AI more,” said Harmony Murphy, Retail Head of Advertising at Google UK&I, in an exclusive chat with RTIH after her opening Smart Retail Tech Expo keynote speech today at London ExCel, which discussed the transformative potential of artificial intelligence in the retail industry.  “Generative AI has democratised access and made the […]
  1. Media & Marketing
February is longer than usual this year, which means that you’ll have extra time to leap into our monthly curated selection of noteworthy news. In this issue: An update on the retail pharmacy shakeout Arguing for high drug prices A leading researcher provides a 340B reality check Physicians don’t want pharmacists getting uppity Plus, Dave […]
  1. Channel: Ecommerce & Digital
  On average, grocery shoppers buy approximately 260 different items at the grocery store throughout the year, with just over 100 of them food items. It’s interesting to note that grocery store typically stock, a much larger variety of products, with an average of 35,829 items.  According to Steven Johnson grocery stores understand just how […]
  1. Technology & Innovation
Joybird, a unit of La-Z-Boy and furniture manufacturer and retailer, has announced the full integration of 3D Cloud by Marxent’s 3D Cloud Room Scanner technology into its online 3D Space Planner tool. Joybird is the first furniture retailer to offer this integrated 3D floor plan creation experience to customers. The 3D Cloud Room Scanner technology […]
  1. Media & Marketing
Laying claim to being the first European national stadium to use frictionless technology, Wembley Stadium and Delaware North are introducing Bar Tap at the Carabao Cup final this weekend. The Delaware North team oversaw the project from conception to implementation, with the aim of promising a seamless experience for shoppers. Upon entry, customers tap their […]
  1. Channel: Restaurants
  Crowdfunding is a way of raising money from a large number of people who each contribute a small amount, usually through an online platform. Crowdfunding can be used for various purposes, such as launching a new product, supporting a social cause, or expanding a business. We asked our Grocerant Guru®, Steven Johnson of Tacoma, […]
  1. Channel: Marketplace
American singer, songwriter and businesswoman Beyoncé’s new haircare brand, Cécred, has gone live on Shopify. After teasing her fans (aka the BeyHive) about the venture last May, Beyoncé recently took to social media to announce her first ever beauty brand. Captioning a post on Instagram with “hair is sacred”, an accompanying video interspersed archive footage […]
  1. Channel: Restaurants
  Getting things right takes hard work and continue refinement and retooling according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Success does leave clues and understanding the right clues to success is one of the first steps. First let’s look at the old formula for the price, value, service success was: Price + Quality […]
  1. Technology & Innovation
Glenn Faulkner has taken on the role of Hardware Product Manager at checkout-free stores firm AiFi. Faulkner joined the company in 2020, as Technical Program Manager, and was most recently Solutions Architect. Prior to AiFi, he was Client Delivery Analyst at Bossa Nova Robotics. His CV also includes stints as E-commerce Manager at J E […]
  1. Corporate Strategy
  Regular readers of this blog know that the restaurant industry is facing a labor crisis, as many operators struggle to find and retain qualified staff. Some may be tempted to hire experienced executives from other restaurants, hoping to benefit from their expertise and connections. According to Steven Johnson Grocerant Guru® at Tacoma, WA based […]
  1. Channel: Restaurants
  Eating out can be a convenient and enjoyable way to spend time with your family, but it can also be expensive. On the other hand, cooking at home can be cheaper, but it can also be time-consuming and stressful. Is there a way to balance both options and save money while still enjoying quality […]
  1. Media & Marketing
Trustly, which operates in the payment solutions space, has made two appointments to its leadership team as it eyes further expansion in Europe. Annika Poutiainen will be joining as Chief Legal Officer, while Georg Kaltenbrunner will start in March as Group Chief Risk & Compliance Officer. According to a press release: “Both roles will be […]
  1. Channel: Ecommerce & Digital
European e-commerce grocery delivery firm Rohlik Group reports that it is investing in AutoStore automation technology in the Austrian market. In a LinkedIn post, Tomáš Čupr, Group CEO at Rohlik Group, said: “We’re thrilled to announce a major leap forward in our journey towards innovation and efficiency: our latest investment in automation technology in Vienna […]
  1. Technology & Innovation
Navigating the dynamic retail tech landscape, from AI to robotics, offers promise and challenges. Retailers chase efficiency, personalised experiences, and profitability but grapple with implementation challenges. A disparity is emerging between larger retailers with resources to invest and smaller players, posing a formidable competitive gap. That’s the view of Toby Pickard, Retail Futures Senior Partner […]
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  13. Merchandising
  Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Agencies & Vendors
  5. Data & Insights
  6. Trends & External Forces
Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […]
  1. Trends & External Forces
  2. CPG: Food
  3. Channel: Ecommerce & Digital
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Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.

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