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  1. Department: Food
  Regular readers of this blog know that Winsight grocery magazine is being rolled into Supermarket News.  Last week Russell Redman wrote another very good article for about grocery stores that are offering mix and match bundled grocerant niche Ready-2-Eat and Heat-N-Eat meal deals that save the consumer both time and money.  According to Steven […]
  1. Channel: Restaurants
  It looks as if this is going to be one of the best holiday seasons for the restaurant sector, and that is simply good news according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Yes, consumers are choosing restaurants this holiday season, according to a new National Restaurant Association survey showing two-thirds (63 […]
  1. Technology & Innovation
Google really didn’t have to exaggerate. When the company introduced Gemini this week — its stunning new AI model that beat OpenAI on multiple benchmarks and understands both text and images — it delivered a product that lived up to months of hype. Yet, as the company showed it to the world, it embellished. In […]
  1. CPG: Food
  Customer frequency matters. When you are a restaurant, looking at your concept, trying to drive top-line sales and bottom-line profits, start with the menu. That according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. That said, leveraging the menu to increase customer frequency without operational disruption is an art and Happy […]
  1. Technology & Innovation
Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […]
  1. Technology & Innovation
Currys has unveiled the first suite of products available via its retail media network, Currys Connected Media. This allows partnered brands to understand, reach and engage millions of customers online and in-store. Brands such as Samsung, Acer and Hisense are harnessing the offering, which is built on solutions from partners including Circana, Epsilon and Criteo. […]
  1. Technology & Innovation
Confer With, a 1:2:1 video commerce platform built for retail and e-commerce firms seeking to scale personal shopping, emerged victorious this week as the Overall Winner at the 2023 RTIH Innovation Awards. After a rigorous judging process and amidst strong competition across various categories, Confer With received praise not only for its individual contributions but […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Amazon, Pinterest, Aldi, Walmart, HMV, New Look, TrusTrace, One Water, Polytag, BERSHKA, and 3DLOOK. Amazon Amazon has opened a Second Chance Store in London, giving festive shoppers the chance to buy quality returned products in-person, […]
  1. Media & Marketing
Today’s guest post comes from Josh Bliss, Head of Pharma Solutions at SingleCare. Josh outlines manufacturers’ challenge when educating and informing patients about patient support programs. He then describes the SingleCare prescription discount card and Pharma Solutions, which provides manufacturers with a platform to reach patients. Click here to learn how manufacturers can advertise patient […]
  1. Technology & Innovation
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including TrusTrace, New Look, Square, Fossil Group, NewStore, InPost, and the 2023 RTIH Innovation Awards. 5…This week, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud […]
  1. Technology & Innovation
Registration for Retail Technology Show 2024 is now open. Having increased senior retail visitor numbers by 45% year-on-year in 2023 with almost 10,000 industry decision makers attending RTS last year, the organisers are promising a “bigger, better and bolder” show at London’s Olympia on 24th-25th April 2024. With over 85% of its 2024 floor space […]
  1. Media & Marketing
I hope everyone enjoyed the Thanksgiving holiday. Now that you’ve stretched your stomach, it’s time to stretch your mind with some food for thought. In this issue: A reality check on Express Scripts’ purported “cost-based” pharmacy network Mark Cuban explains how and why the PBM market will change Why two drug prices are better than […]
  1. Department: Food
  Grocerant Niche Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top-line sales and bottom-line profits.  The fact is cooking and cleaning the kitchen are not high on most peoples to do list according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Here are some 2023 numbers from our team: Recent […]
  1. Holiday & Events
Visits to UK retail stores and shopping centres on Black Friday decreased by -3.1% this Black Friday, 24th November, compared to 2022, as shoppers shifted Black Friday spend to earlier discounting events as well as taking advantage of the extended deals and promotions being offered by retailers, according to research from Sensormatic Solutions. The company’s data […]
  1. Shopper & Customer
Inflation has been a persistent challenge for retailers this year by creating cautious consumers. For weeks ahead of Black Friday, retailers have been encouraging consumers to spend on what is typically considered the busiest and most important day of the year for the industry. “Retailers are seeing customers across the spectrum become more choiceful and […]
  1. Media & Marketing
HMV’s flagship store has been reopened by ska/pop legends Madness on Oxford Street following a four year hiatus. The retailer closed its main London branch in 2019 after going into administration. It was then taken over by Sunrise Records. The store at 363 Oxford Street opened its doors to the public on Friday. It had […]
  1. Media & Marketing
One thing brands and retailers can count on this holiday season is that shoppers are being more frugal when it comes to buying gifts. A recent survey of more than 2,000 consumers revealed that over half won’t be able to buy as many gifts as last season, with more than one-quarter of the respondents claiming […]
  1. Channel: Restaurants
How are you going to garner new customers while edifying the old and most loyal customers?  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® a customer focused partnership just might be the answer to drive incremental brand relevance. Have you heard that Arby’s is partnering with Paramount+ to celebrate the release […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Tesco, B&M, TPP Retail, SeeChange Technologies, Coalescent Mobile Robotics, German Doner Kebab, and the 2023 RTIH Innovation Awards. B&M rolls out TPP Retail […]
  1. Partnerships & Alt Profit
Sam Altman is back. Improbably and dramatically, the ex-OpenAI CEO returned as CEO late Tuesday. Altman’s counter-coup swept out three board members who sparked his firing and included an agreement to investigate what went down this past weekend. The new board — which now includes Larry Summers and Bret Taylor — will expand to up to […]
  1. Channel: Restaurants
  It’s that time of year where Holiday meals are simply family fun time according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Here is the classic White Castle Stuffing Recipe that the team to Foodservice Solutions® knows you will enjoy. It’s WCS season! That’s “White Castle Stuffing” season for those not […]
  1. Media & Marketing
The New York Times reports that there continues to be an advertiser rebellion at X, the social media site formerly known as Twitter, after Elon Musk’s endorsement of an antisemitic conspiracy theory. According to the Times, “The entertainment company Warner Bros. Discovery and Sony have joined other prominent brands in halting their spending on X. […]
  1. Channel: Restaurants
  If you were ever wondering what brand relevance looked like after over a hundred Yes, (102) years of messaging looked like just keep reading.  White Castle after over 102 years has brand electricity once again this year.  How can that be?  Simple branded gift giving!  According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
  1. Trends & External Forces
  Regular readers of this blog know that old adage; if the shoe fits ware it, well apparently so does the marketing team at McDonald’s. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe relevant brands look for ways to bring comfort and convenience to their customers.  There is no doubt that McDonald’s […]
  1. Technology & Innovation
OpenAI fired CEO Sam Altman today in one of the most astonishing removals of a tech leader in decades. The OpenAI board said Altman “was not consistently candid in his communications with the board, hindering its ability to exercise its responsibilities.”  It replaced him with CTO Mira Murati. This story is moving fast. OpenAI co-founder […]
  1. Shopper & Customer
Yes, success does leave clues and if you want to garner the attention of Gen Z consumers you had better start thinking like a QSR according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated “David Portalatin and his team at NPD left plenty of success clues on how to garner […]
  1. Channel: Restaurants
Last.app, a business operating system for restaurants, has secured a €5 million funding round led by Nauta Capital with participation from existing investors, All Iron and Bynd. Last.app’s model as a restaurant’s operating system is designed to integrate with any type of software and hardware and offers a range of native modules, such as PoS […]
  1. Channel: Mass
Got the following note from MNB reader Terry Marshall about my commentary and follow-up emails about Target’s store issues: Just wanted to say that with all the comments on Target in the “Your Views” section,  I hope someone in senior Target leadership reads it. Reading is one thing.  (I’m think that is likely.). But paying […]
  1. Corporate Purpose
Visitors to Trafford’s White City Retail Park are now able to charge their electric vehicles while they shop thanks to the installation of five new ultra-rapid chargers.  All Be.EV members will also have exclusive access, free of charge, at this location for a week, from Tuesday 14th until Tuesday 21st November. The project marks the […]
  1. Shopper & Customer
  Food industry insights are an important way for restaurants, service delis, and convenience stores to focus on the consumer with a greater degree of relevance.  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® insist that ‘outside eyes drive inside profits.  While Foodservice Solutions® team conducts it own proprietary grocerant niche research. It […]
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
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  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
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  11. Technology & Innovation
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  13. Stores & Formats
The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]

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