Predictions and Forecasts

Gazing into the crystal ball and predicting what the future will hold.

  1. Channel: Mass

Dick’s Sporting Goods to Close all but 3 Moosejaw Stores

Dick’s Sporting Goods, which acquired Moosejaw from Walmart in February 2023 for an undisclosed amount, plans to close all but three of the 14 stores in the outdoor retailer chain, according to multiple media reports. In recent months Dick’s has been putting more energy into formats such as its House of Sport and Public Lands […]
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  1. Media & Marketing

Amazon Converts Prime Video To Ad-Supported Offering

Amazon plans to start running commercials on Prime Video starting early next year, essentially converting a subscriber-supported service to an ad-supported platform. There will be an option for users who don’t want ads.  They will be able to pay $2.99 a month – or almost $36 a year on top of the $139 annual Prime […]
4 min read
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  1. Channel: Drug

CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying…
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  1. Operations & Supply Chain

Retailers, the Clock is Ticking: Optimize Your Supply Chains for the Holiday Shopping Onslaught Now

The retail landscape is swiftly gearing up for its busiest time of year, punctuated by Black Friday and Cyber Monday (BFCM). New research paints a picture of an industry feeling the pressure, grappling with economic hurdles, data inconsistencies, and rising costs. Amidst global supply chain disruptions, fluctuating consumer demands and spending, the urgency for brands […]
4 min read
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  1. Data & Insights

3 Ways Business Intelligence Can Transform Retail Delivery Fleet Management

In today’s landscape, retailers already know how valuable data can be. Many are compiling ever-increasing amounts of data that reveal precious insights into customer shopping habits. In fact, 62 percent of retailers report gaining a competitive advantage due to data analytics, according to IBM. But what might be less obvious is how data can overhaul […]
2 min read
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  1. Data & Insights

The Mobile Way: Activating Messaging Channels for Better CX 

April marked 50 years since the first mobile phone call. Since then, mobile devices have matured to become the remote control for our lives, our primary point of digital interaction. Most desktop activity has moved to mobile, providing consumers the ability to instantaneously search the web, shop for goods and services, track online orders, find […]
3 min read
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  1. Channel: Grocery

Kroger breaks ground on first Marketplace store

    [[“value”:” Kroger has started construction on its first Marketplace store in Plano, Texas, which will replace a smaller Kroger store nearby, reports local news outlet The Dallas Morning News. Kroger’s first Marketplace store is the largest format at 124,000 square — 55,000 square feet bigger than the existing store. The store location is […]
2 min read
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  1. Trends & External Forces

7 cool natural products we saw at EXPO East

    [[“value”:” Trends in keto, ayurvedic meals, mushrooms, and many, many non-alcoholic beverages The 38th annual natural products EXPO East show took place Sept. 20-23 at the Pennsylvania Convention Center in Philadelphia, Pa. It’s also actually the final year for the show, but look out next year for a totally new iteration of the […]
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  1. Technology & Innovation

Shein Designer Incubator Program Showcases Sustainable Fashions

Shein has handpicked six U.S.-based designers to develop the first apparel collections for the EvoluSHEIN by Design program, which aims to accelerate the use of preferred materials and scale responsible manufacturing processes. Designers were selected based on their passion and their adherence to EvoluSHEIN by Design standards. Garments must consist of at least 30% preferred […]
2 min read
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  1. Partnerships & Alt Profit

Yodel agrees online deliveries partnership with location technology firm what3words

UK parcel carrier Yodel has announced a strategic partnership with location technology company, what3words. This will see what3words integrate its system into the Yodel customer app, enabling customers to specify their online delivery address, addressing the challenges associated with ambiguous or hard to find locations. The former has divided the entire world into a grid […]
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  1. Technology & Innovation

Shein Designer Incubator Program Showcases Sustainable Fashions

Shein has handpicked six U.S.-based designers to develop the first apparel collections for the EvoluSHEIN by Design program, which aims to accelerate the use of preferred materials and scale responsible manufacturing processes. Designers were selected based on their passion and their adherence to EvoluSHEIN by Design standards. Garments must consist of at least 30% preferred […]
2 min read
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  1. Channel: Grocery

In Washington State, Intensive Scrutiny Of Kroger-Albertsons Deal

The Seattle Times has a piece about the proposed $24.6 billion acquisition of Albertsons by Kroger, and the companies’ saying that they will sell 413 stores, including 104 in Washington State, to C&S Wholesale Grocers in order to get Federal Trade Commission (FTC) approvals. While Kroger has pledged that it will not close any stores […]
2 min read
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  1. Technology & Innovation

Dissolving martech? Tech stack aggregation brings more power to marketing, more control to IT

Was it John Lennon who wrote, “Imagine there’s no martech, I wonder if you can?” I may be misremembering that lyric. But it’s what came to mind when I saw the above chart. It’s from a new Gartner report, 4 Actions to Improve Martech ROI, and it reveals a pretty dramatic shift in ownership of […]
6 min read
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  1. Channel: Ecommerce & Digital

Amazon Invests $4 Billion in AI Company Anthropic

Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early […]
2 min read
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  1. Retailer Media

The Digital Metrics That Matter for Commerce Success Today DSI

“Not all sales are created equal. We’re kind of starting a new startup cycle. At the same time, I don’t want to say ending the old cycle, but you’re slowing down the traditional cycle. We have to invest ahead of the curve, or we won’t be around to use what we already have.” — Chris […]
9 min read
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  1. Technology & Innovation

How to Win in Retail: Less Science, More Art

By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented reality, once a novelty, have become commonplace digital merchandising and selling tools. E-commerce, which in 2003 amounted to a rounding error on most retailers’ profit and loss statements, has […]
7 min read
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  1. Trends & External Forces

Four ways technology impacts healthcare

Technological advancements over the years can be described as mind blowing and have impacted many aspects of life. Healthcare is no exception to this incredible journey; it goes beyond fancy gadgets to how technology improves healthcare for patients or medical professionals. Unsurprisingly, UK research has suggested that groundbreaking healthcare tech could transform medical procedures and […]
3 min read
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  1. Data & Insights

FreshTake will Extend and Expand Mitchell Grocery

  Interactive and participatory a new foodservice concept, FreshTake, will feature several foodservice concepts, extensive seating, and multiple entertainment options to entice consumers to stay longer, come back more frequently, and spend more according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Here is a little background, Jackson Mitchell, is a fourth-generation […]
3 min read
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  1. Channel: Ecommerce & Digital

Engaging Consumers through Last Mile Delivery with Shipt’s Katie Stratton

The CPG Guys are joined by Katie Stratton, Chief Growth Officer at Shipt which provides personal shopping and delivery and is available to 80% of households in more than 5,000 U.S. cities. Follow Katie Stratton on LinkedIn at: https://www.linkedin.com/in/katieserkinstrattonFollow Shipt on LinkedIn at: https://www.linkedin.com/company/shipt/Follow Shipt online at: http://shipt.com  Katie answers the following questions: Can you […]
2 min read
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  1. Channel: Delivery

Uber Eats to accept SNAP benefits in 2024

    [[“value”:” Uber Eats said it would begin accepting Supplemental Nutrition Assistance Program (SNAP) benefits for groceries beginning next year, following the nationwide rollout of SNAP acceptance at Instacart. “We know that online food delivery can have a meaningful impact in reducing barriers to fresh groceries, especially for the most vulnerable – including people […]
2 min read
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  1. Trends & External Forces

Big Box Medicine: How Retail Brands Are Thinking About the Future of Healthcare

Retailers are increasingly eyeing the healthcare industry, seeking opportunities to expand into the nearly $4 trillion health sector. This encompasses a range of initiatives, from retail health clinics to wearable medical devices, aiming to enhance access to healthcare services, especially in the home setting. However, the shift toward providing healthcare services also brings heightened responsibility,…
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  1. Data & Insights

Webinar: Cracking the code of brand success in emerging media channels

Webinar Sep 21, 2023 Cracking the code of brand success in emerging media channels Watch the webinar Are you ready to decode the secrets behind building powerful brands in today’s ever-evolving media landscape? Tune in to this insightful webinar as we delve into our “Secrets of Success: Building Brands with Emerging Media” report. In this […]
2 min read
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  1. Retail Operations

Aptos GM: “Omnichannel focus has turned toward practicality, profitability”

Zaki Hassan, General Manager for EMEA & APAC at retail technology solutions provider Aptos. Credit: Aptos. Retail technology solutions provider Aptos has suggested that companies are taking a cautious approach to investing in their omnichannel operations in the current economic landscape. The firm, which is a supplier to upwards of 500 retail brands around the […]
4 min read
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  1. Channel: Convenience

Casey’s General Store Technology Solutions Make Us Better

  Casey’s General Stores continues looking a customer ahead entering into new technology partnerships that will reduce ‘pain-points’ for both customers and employees according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Casey’s is upgrading its foodservice program with two new technology solutions that will streamline operations and while adding convenience to the ordering […]
3 min read
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  1. Trends & External Forces

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s […]
4 min read
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  1. Retail Ecosystem

The Innovation Conversation:  In Search Of Actionable Data @ GroceryShop 2023

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […]
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  1. Shopper & Customer

Operation Omnichannel: A Seamless and Cohesive Shopping Experience

With the popularity of online shopping, it’s critical for retail brands to have a strong online presence and make their products easily accessible. However, many consumers still prefer an in-store shopping experience. A dual approach capturing all retail channels allows brands to reach the widest possible audience of consumers. For retail brands, the concept of […]
3 min read
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  1. Shopper & Customer

’Tis the Season to Bust 3 Customer Experience Myths

The holidays are filled with myths, misconceptions and half-truths. We’ve all heard them: “Santa is real,” “I love this heinous sweater,” or “I’m not sure where that last cookie went.” When it comes to the retail industry, myths about customer experience (CX) are some of the most pervasive. During the holiday season, it’s critical for […]
3 min read
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  1. Department: Consumer Durables
  2. Department: Consumer Durables
  3. Corporate Strategy

Lego Abandons One of Its Projects To Make Oil-Free Bricks -FT

Danish toymaker Lego has reportedly abandoned a prominent initiative to eliminate oil-based plastics from its bricks. This decision comes after the company discovered that the new material, recycled polyethylene terephthalate (RPET), would result in higher carbon emissions. Lego’s CEO, Niels Christiansen, mentioned that extensive testing revealed it was challenging to find a material that met…
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  1. Channel: Drug
  2. Shopper & Customer
  3. Trends & External Forces
  4. Stores & Formats

CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying…
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  1. Channel: Ecommerce & Digital
  2. Corporate Strategy
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces

Amazon Invests $4 Billion in AI Company Anthropic

Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early […]
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  1. Channel: Marketplace
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Retailer Media

Shopify Audiences Adds Criteo, Its First Open Web Ads Partner

Shopify Audiences debuted last year with only Google and Meta. In January, Pinterest was added to the mix. Now TikTok, Snap and, notably, Criteo will be able to plug into The post Shopify Audiences Adds Criteo, Its First Open Web Ads Partner appeared first on AdExchanger.
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