Shopper & Customer Restaurant Discontinuity Driven by Grocerant Growth Once again, Foodservice Solutions® Grocerant Guru® Steven Johnson predicts that 2022 will be a record year of chain restaurant discontinuity. Specifically, with more chain restaurant closing stores and fewer total chain restaurants open entering 2023. Regular readers of this blog know that back in the day (2005) the team at Foodservice Solutions® released a White Paper Restaurant Consumer Discontinuity; we […] Grocerant Guru May 27, 2022May 27, 2022 3 min read ConsumersDept. GroceryRestaurantsData & InsightsDept. Fresh PreparedDept. FreshMarketing: SocialDept. DeliDept. PerimeterShoppersDeliveryBrick and MortarPredictions and ForecastsStore LocationMeta (Facebook)Trends: TechTwitter 0 Saving Bookmark this article Bookmarked
Technology & Innovation RTIH lays out this week’s coolest retail technology plays RTIH Editor, Scott Thompson, brings you his top ‘future of retail systems’ deployments from the past week, including drone deliveries, Bitcoin rewards, smart shopping carts, and autonomous convenience stores. Pinterest and Samsung Pinterest has teamed with Samsung to launch of the first ever ‘flippable’ Pin on its platform. The aim is to show people just […] Retail Technology Innovation Hub May 27, 2022May 27, 2022 3 min read Technology & InnovationMarketing: SocialShoppersMetaverseTrends: TechDeliveryDept. HBCCVSInternational - UKWalmartCryptoTwitterPredictions and ForecastsQ CommerceStore LocationInternational - North AmericaPartnershipsPop UpsConsumersTech: CashierlessOmnichannelBrick and MortarPricing & PromotionsStrategyDept. ApparelTrends: RetailPhilanthropyDept. GroceryDept. Natural / OrganicESG and CSRHealth & WellnessOperations & Supply Chainsocial commerceNFT 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Dollar General post strong sales gains in first quarter GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […] MMR May 26, 2022May 26, 2022 3 min read Dollar GeneralOperations & Supply ChainShoppersResults & InvestmentEconomyExecutivesMarketing: In StoreTechnology & InnovationPredictions and ForecastsStore LocationSustainabilityDept. ApparelBrick and Mortar 0 Saving Bookmark this article Bookmarked 5
Data & Insights CVS to launch virtual primary care solution WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […] MMR May 26, 2022May 26, 2022 3 min read CVSHealth & WellnessData & InsightsConsumersPredictions and ForecastsDept. HBCStrategyPricing & PromotionsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Trends & External Forces 5 Ways Brands Can Stay Competitive In A Recession Economic volatility and uncertainty have become the order of the day. Some forecasters are using the “R” word (recession). Business is always difficult. In good times firms scramble to add capacity and meet demand while fending off the competition that is inevitably attracted to a robust and growing market. In bad times firms struggle to […] Branding Strategy May 26, 2022May 26, 2022 3 min read EconomyShoppersStrategyMarketing: BrandPredictions and ForecastsResults & InvestmentMarketing: In StoreTechnology & InnovationMarketing: SocialSustainabilityCompetitionOperations & Supply ChainConsulting 0 Saving Bookmark this article Bookmarked
Technology & Innovation NRA: This Year’s Highlights, Trends and Must-See Booths of 2022 Take a quick dive into the happenings and surprises from this year’s biggest restaurant event! By Brittany Maroney, Director of Marketing Communications, PAR Punchh The National Restaurant Association Show was back, and in a big way! The halls of McCormick Place Convention Center in Chicago were packed with tens of thousands of eager food-loving fans, […] Partech May 26, 2022May 26, 2022 3 min read Technology & InnovationConsumersRestaurantsDept. GroceryMarketing: Loyalty & SubscriptionTech: RoboticsShoppersSustainabilityPackagingOmnichannelCOVID19Trends: Food and BeverageHealth & WellnessPricing & PromotionsData & InsightsDeliveryDept. PetPartnershipsOperations & Supply ChainPredictions and ForecastsVendors 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit What Is Trailblazer Connect? A Pathway to New Careers in the Salesforce Ecosystem Learning for learning’s sake is great, but we all know that a huge benefit to all that learning you’re doing is being able to translate it into a fulfilling, high-paying career. Our mission at Salesforce is to give everyone an equal chance at landing a top job. With Trailhead, Salesforce’s free online learning platform, countless […] Salesforce May 26, 2022May 26, 2022 5 min read PartnershipsAssociatesMarketing: SocialConsultingPredictions and ForecastsData & InsightsShoppersInclusivityMetaversePricing & PromotionsCOVID19 0 Saving Bookmark this article Bookmarked
Technology & Innovation Developing a Perfect Store Strategy in 2022 In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […] Dor Sela May 26, 2022May 26, 2022 2 min read Technology & InnovationMerchandisingData & InsightsAssociatesStrategyShoppersCustomer ExperienceMarketing: In StoreOperations & Supply ChainBrick and MortarAI / MLTech: IoTMarketing: Direct & PersonalizationPartnershipsPredictions and ForecastsTech: AI 0 Saving Bookmark this article Bookmarked
Channel: Delivery Zapp launches London-based ultra-fast delivery Period Store On-demand delivery big hitter Zapp has announced a new Period Store, selling the likes of organic tampons and pads, menstrual cups and liners, along with treats like a hot water bottle, magnesium products and chocolate to boost oxytocin and relieve menstrual strain. This will launch in London on Saturday for National Period Hygiene Day. For […] Retail Technology Innovation Hub May 26, 2022May 26, 2022 < 1 min read Q CommerceInternational - UKDeliveryHealth & WellnessDept. Natural / OrganicResults & InvestmentStart UpsPredictions and ForecastsPhilanthropyMarketing: PrintData & Insights 0 Saving Bookmark this article Bookmarked
Trends & External Forces Kohl’s expects lower bids as inflation weighs on consumer purchasing activity Kohl’s is anticipating that initial bids received from prospective buyers may be revised downward based on slowing sales in the face of inflation. The retailer last week cut its full-year earnings forecast coming off a disappointing first quarter. RetailWire May 26, 2022May 26, 2022 < 1 min read EconomyConsumersResults & InvestmentPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Trends & External Forces Macy’s raises annual forecast after strong quarter Macy’s raised its annual sales and earnings forecast after a strong start to 2022. “While macroeconomic pressures on consumer spending increased during the quarter, our customers continued to shop,” Macy’s CEO Jeff Genette said. “We saw a notable shift back to occasion-based apparel and in-store shopping, as well as continued strength in sales of luxury […] RetailWire May 26, 2022May 26, 2022 < 1 min read Predictions and ForecastsResults & InvestmentMarketing: In StoreExecutivesDept. ApparelConsumers 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Dollar Tree’s Q1 earnings beat expectations CHESAPEAKE, Va.— Dollar Tree reported a 43.2% increase in net income, to $536.4 million for the first quarter ended April 30. Diluted earnings per share for the quarter increased 48.1% to a first-quarter company record $2.37, compared to $1.60 in the prior year’s quarter, the company said Thursday. Consolidated net sales increased 6.5% to $6.90 […] MMR May 26, 2022May 26, 2022 2 min read Results & InvestmentDollar TreeOperations & Supply ChainAssociatesBrick and MortarFamily DollarData & InsightsShoppersTechnology & InnovationExecutivesMerchandisingMarketing: SocialPredictions and ForecastsCustomer Experience 0 Saving Bookmark this article Bookmarked
Technology & Innovation Retail Technology Show 2023 expands Retail Technology Show, the flagship show for retail that brings together future-forward innovators and Europe’s most forward-thinking retailers, has promised an even ‘bigger and better’ show in 2023, as it announces it has expanded its show floor for next year’s expo. Attracting over 6,850 senior retail professionals during the two-day event, held at London Olympia […] Modern Retail May 26, 2022May 26, 2022 < 1 min read Technology & InnovationPredictions and ForecastsInternational - UKFlagship Stores 0 Saving Bookmark this article Bookmarked
Trends & External Forces Macy’s stock surges as company raises 2022 profit outlook despite uncertain retail landscape Macy’s reaffirmed its fiscal 2022 sales outlook and raised its profit guidance, expecting stronger credit card revenue for the remainder of the year. CNBC May 26, 2022May 26, 2022 < 1 min read Trends: RetailPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Trends & External Forces Improving the insurance agent experience through digital transformation Find out how an insurtech improved the agent experience by modernizing sales compensation management and speeding commissions. The post Improving the insurance agent experience through digital transformation appeared first on The Future of Customer Engagement and Experience. Future of Commerce May 26, 2022May 26, 2022 < 1 min read Predictions and ForecastsShoppers 0 Saving Bookmark this article Bookmarked
Stores & Formats Parliamentary group told of crucial role of shops for local communities Parliament yesterday discussed the vital role of local shop workers in an all-party meeting on the future of retail employment. The All-Party Parliamentary Group (APPG) on the Future of Retail heard evidence from several industry bodies, including the Association of Convenience Stores (ACS), the Retail Trust and shopworkers’ union Usdaw. The aim of the session […] Talking Retail May 26, 2022May 26, 2022 < 1 min read AssociatesTrends: RetailPredictions and ForecastsBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Opens First Bricks-and-Mortar Clothing Store dot.LA reports that Amazon has opened its first clothing store – Amazon Style, located in the The Americana at Brand mall in Glendale, California, about 10 miles north of downtown Los Angeles. Here’s how the story describes the store: “The floor is massive – laying out original products from Amazon’s own apparel lines alongside name […] MorningNewsBeat May 26, 2022May 26, 2022 4 min read AmazonDept. ApparelTechnology & InnovationBrick and MortarOperations & Supply ChainPepsiCoPredictions and ForecastsPop UpsTrends: ShoppingShoppersPricing & PromotionsCOVID19Marketing: PrintMarketing: In StoreExecutivesAssociatesWalmart 0 Saving Bookmark this article Bookmarked 5
Technology & Innovation How Web3 Can Live Up to Its Truly Decentralized Ambitions This Time Around Web 3.0 – the decentralized internet – promises a future free of intermediaries and centralized authorities. NASDAQ May 26, 2022May 26, 2022 < 1 min read CryptoPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer Is Your Brand Meaningfully Different? As marketing professionals, we’d like to share a quick lesson in one of the fundamentals of marketing having to do with relevance, what we call being “meaningfully different.” Marketers know it’s not enough to be merely relevant to be worthy of a customer’s admiration and loyalty. Something must be relevantly different to attain this status. […] Branding Strategy May 25, 2022May 25, 2022 4 min read ConsumersMarketing: BrandStrategyData & InsightsPredictions and ForecastsDeliveryShoppersMarketing: SocialTechnology & InnovationCompetitionGoogleDept. NonfoodSustainabilityResults & InvestmentMarketing: Loyalty & SubscriptionDept. ApparelAssociatesDept. PetESG and CSRDept. FuelConsultingThick DataAmazon 0 Saving Bookmark this article Bookmarked 5
Department & Category Above Food debuts gluten-free ingredient center Will serve as ‘the heart’ of the company’s future product innovations. Food Business News May 25, 2022May 25, 2022 < 1 min read Dept. GroceryPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Technology & Innovation What Should Retail Look Like in the Metaverse While unusual to many consumers, the Metaverse Fashion Week, known as Decentraland, offered a glimpse into the future. For retail, the metaverse presents the optimal middle ground between the ease and convenience of online shopping and the immersive and tangible enjoyment of physical shopping. The metaverse can be seen as a third layer, a new market or […] Erica Moreti May 25, 2022May 25, 2022 3 min read MetaverseTrends: TechEconomyStrategyConsumersDept. ApparelTechnology & InnovationShoppersData & InsightsBrick and MortarOmnichannelConsultingESG and CSRPhilanthropyPredictions and ForecastsDept. FreshCryptoMarketing: Social 0 Saving Bookmark this article Bookmarked
Data & Insights Overcoming D-to-C Obstacles for Success Direct-to-consumer (D-to-C) strategies are very effective across different brands and companies. And yet, to find long-term success, these stakeholders must be aware of the many obstacles and how to overcome them. What is D-to-C? In this rapidly evolving market where e-commerce has significantly changed consumer buying habits, many have turned to D-to-C strategies. Instead of […] Jay Sackos May 25, 2022May 25, 2022 3 min read ShoppersMarketing: SocialConsumersDeliveryCompetitionMetaverseTechnology & InnovationOperations & Supply ChainESG and CSRCOVID19Marketing: UGCPartnershipsTech: AR and VRMeta (Facebook)TikTokPredictions and ForecastsBig LotsTargetCostcoTrends: TechMarketing: TradeConsultingData & InsightsTwitterHealth & WellnessMarketing: Direct & PersonalizationDept. ApparelDept. NonfoodMarketing: Loyalty & SubscriptionAmazon 0 Saving Bookmark this article Bookmarked
Shopper & Customer E-Grocery Consumer: Price Sensitivity & Future Usage Outlook; Live Shopping How do consumers view e-grocery platform pricing compared to in-store? In our latest study tracking 1800 online grocery shoppers it was clear that the online grocery players fall into 3 tiers in terms of consumer price perception. First, is Walmart.com which is by far perceived as being most fair / cheapest as the vast majority of […] Cleveland Research Company May 25, 2022May 25, 2022 3 min read ConsumersDeliveryInstacartTechnology & InnovationShoppersPredictions and ForecastsMarketing: In StoreTargetCOVID19Marketing: SocialPartnershipsESG and CSRStrategyDept. FreshMeta (Facebook)KrogerWalmartAmazon 0 Saving Bookmark this article Bookmarked 4
Partnerships & Alt Profit Nordstrom Launches Partnerships with Allbirds and ASOS as the Retailer Continues its Evolution Nordstrom is expanding its business through new partnerships with other retailers and streamlining its styling services. The retailer will now offer Allbirds shoes as part of its sustainability push and sell ASOS products in a new immersive experience aimed at young shoppers. It will also eliminate the Trunk Club brand along, which featured the at-home […] Retail TouchPoints May 25, 2022May 25, 2022 3 min read PartnershipsShoppersSustainabilityDept. ApparelMerchandisingBrick and MortarMarketing: Direct & PersonalizationReturnsAcquisitionStore LocationExecutivesBOPISMarketing: In StoreHealth & WellnessTrends: Food and BeveragePepsiCoPredictions and ForecastsResults & InvestmentMarketing: Print 0 Saving Bookmark this article Bookmarked
Stores & Formats Kohl’s to Launch 100 Small Format Stores in Untapped Markets In a bid to get closer to customers and enter new neighborhoods, Kohl’s said Wednesday (May 25) that it was launching a sweeping store investment program that will see the addition of 100 new small-format locations over the next four years. The announcement coincides with the retailer’s Investor Day meetings and marks the latest effort […] Pymnts.com May 25, 2022May 25, 2022 3 min read Brick and MortarShoppersReturnsResults & InvestmentTargetMarketing: In StoreMarketing: SocialPartnershipsPredictions and ForecastsOperations & Supply ChainGovernmentExecutivesStrategyPricing & PromotionsAmazon 0 Saving Bookmark this article Bookmarked 3
Trends & External Forces On Several Fronts, Measured Economic Confidence In a number of unrelated stories this morning, there seems to be a consensus that while inflation will be a continuing problem, the economy is in generally good shape, with some level of confidence that there will not be a recession anytime soon. From CNBC: “U.S. consumers are ‘in good shape’ and will keep spending […] MorningNewsBeat May 25, 2022May 25, 2022 2 min read EconomyConsumersExecutivesBest BuyPredictions and ForecastsDept. NonfoodDept. Consumer ElectronicsCOVID19StrategyTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Trends & External Forces Dick’s Sporting Goods shares sink after retailer cuts outlook for the year, joining broader retail trend Dick’s cut its financial forecast for the fiscal year, as it contends with high inflation and supply chain problems. CNBC May 25, 2022May 25, 2022 < 1 min read Trends: RetailDept. Sporting goodsDept. NonfoodTrends: FinanceResults & InvestmentPredictions and ForecastsOperations & Supply ChainEconomy 0 Saving Bookmark this article Bookmarked
Shopper & Customer Customer service priorities: Break down silos, drive growth Delivering the stellar service that protects a brand, increases customer lifetime value, and supports new business models requires a new approach. The post Customer service priorities: Break down silos, drive growth appeared first on The Future of Customer Engagement and Experience. Future of Commerce May 25, 2022May 25, 2022 < 1 min read ShoppersPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Ralph Lauren expects sales and margins to improve The luxury consumers who purchase Ralph Lauren are not expected to let inflation slow them down. That’s why the brand forecast higher sales and margins for the year. RetailWire May 25, 2022May 25, 2022 < 1 min read Dept. ApparelConsumersPredictions and ForecastsEconomy 0 Saving Bookmark this article Bookmarked
Channel: Drug Walgreens Advertising Group with Walgreens’ Katie Vogt & Criteo’s Erin Lastra The CPG Guys, Sri & PVSB, are joined in this episode by: Katie Vogt, Director of Media Planning & Execution at Walgreens Advertising Group Erin Dye Lastra, Sr Director of Business Development at Criteo This episode is sponsored by Criteo, a global technology company that powers the world’s marketers and media owners with trusted and […] The CPG Guys May 25, 2022May 25, 2022 2 min read WalgreensMarketing: Retail MediaMarketing: SocialPartnershipsPodcastsTechnology & InnovationStrategyPredictions and ForecastsData & Insights 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Channel: Dollar/Value Corporate Strategy Corporate Finance Department: Consumer Durables Media & Marketing Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Stores & Formats Dollar General post strong sales gains in first quarter GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […] Written by MMR May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Data & Insights Corporate Strategy Department: HBC Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Merchandising CVS to launch virtual primary care solution WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […] Written by MMR May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Retailer Media Corporate Strategy Media & Marketing Retailer Media Data & Insights 22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. Written by Bobsled Marketing May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Corporate Finance Retail Earnings Confuse Rather than Clarify Earnings, and retail earnings in particular, are not as straightforward as they sometimes seem. Written by NASDAQ May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked
Technology & Innovation Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Associates & Employees Merchandising Operations & Supply Chain Stores & Formats Developing a Perfect Store Strategy in 2022 In 2022, the perfect store is rooted in constant evolution — a system that maybe isn’t perfect in every moment, but is agile always, malleable when needed, and capable of critical self-reflection. These innate characteristics of the modern perfect store are supported by, and in return support, the adoption of a few important technologies and […] Written by Dor Sela May 26, 2022May 26, 2022 Saving Bookmark this article Bookmarked