Articles on ESG (Environmental, Social Governance) and CSR (Corporate Social Responsibility)

  1. Department & Category
You already own a profitable retail store, so is there a point in adding liquor to your shelves? The answer to that question depends on the size of your storefront, funding, and several other factors. To help you make a decision, weigh the following pros, cons, and key considerations. What You Should Consider Before Stocking […]
  1. Partnerships & Alt Profit
A 45-year-old family-owned luxury business might not be the kind of company one expects to be at the cutting edge of digital commerce, but thanks to President Ken Natori, the company’s second-generation leader, Natori is just that. The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end […]
  1. Technology & Innovation
Ulta Beauty is the latest retailer to launch a retail media network, aiming to tap into the growing pool of ad dollars flowing into closed-loop systems as marketers look beyond search engines and social media in preparation for a cookie-less future. Ulta’s new offering, which the retailer first announced in late 2021, is called UB […]
  1. Channel: Marketplace
The earth is changing, and so is the way consumers shop. With 77% of Americans concerned about the environmental impact of products they buy, retailers are revamping their business models to improve both the planet and their balance sheets. For years, the fashion industry has faced backlash for its climate-harming practices. Consider these facts: one new garment takes 77 […]
  1. Channel: Ecommerce & Digital
Business Insider has a story this morning about the degree to which inflation is affecting Amazon’s retail business. “The uncertainty over rising costs and consumer prices shows that even Amazon, a $1.1 trillion company obsessed with meticulous attention to detail, can be roiled by the rising inflation around the world — adding an unwelcome jolt […]
  1. Department: HBC
Today’s guest post comes from Jane Barlow, Chief Clinical Officer, and Susan Raiola, President of Real Endpoints. Jane and Susan discuss the mechanism and benefits of warranties in the realm of value-based contracts. To learn more about payer-pharma warranty contracts and whether these agreements can solve issues that limit the utility of more traditional value-based […]
  1. Media & Marketing
Retail technology company, eyezon partners with Promart and Innovasport. eyezon, the on-demand human centric social shopping platform that connects, in real time, e-commerce shoppers with retail sales agents, friends, family and even product and category experts, via live streaming sessions, has expanded into Latin America. Its inaugural business wins include Peruvian based home center company, […]
  1. Channel: Delivery
Instant grocery startups sprang up and grew like weeds during COVID-19, fueled by consumers opting to practice social distancing and ready to order their food and sundries at the tap of an app, and VCs seeing an gap in the delivery market that had yet to be definitively filled. Now, perhaps inevitably, comes the consolidation.
  1. Corporate Strategy
The need for more corporate responsibility has evolved for today’s corporations and the next generation of business leaders in the form of environmental, social and governance (ESG). Investors, activists and regulators are now requiring proactive, community-structured commitment and accountability that’s designed to step above shareholder returns. Today’s global capital markets aren’t interested in more marketing […]
  1. Corporate Strategy
In this episode of Retail Right Now, Total Retail’s Joe Keenan and Marie Albiges discuss an article recently published by Total Retail titled, “Social Commerce is Having More Than a Moment,” authored by Stevie Morris, vice president of content and social marketing strategy at Razorfish. With more than $958 billion spent in 2021, it’s clear […]
  1. Media & Marketing
Gluten-free bakery brand Mrs Crimble’s has started a marketing campaign on TikTok. The brand is using the social media platform for an interactive rap challenge designed to entice a new generation to buy its cakes. The promotion uses social influencers to create rap verses on how they enjoy the cakes, while challenging other TikTok users […]
  1. Channel: Ecommerce & Digital
Through its Earth Month partnership with Trust for Public Land (TPL), Macy’s raised $1.5 million, and now the retailer has increased its sustainability initiatives by partnering with nonprofit organizations Better Cotton and HERProject. During the month of April, Macy’s encouraged customers to round up their purchases and donate their change — up to $.99 — […]
  1. Media & Marketing
Connected TV Makes Up Largest Ad Spend Amongst Digital Video Advertising NEW YORK — May 2, 2022 —Digital video advertising spend surged 49% in 2021 and is expected to increase an additional 26% to $49.2B in 2022 according to IAB’s “2021 Video Ad Spend and 2022 Outlook” report. Released at the 2022 IAB NewFronts, in […]
  1. Corporate Strategy
  Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food will drive top-line growth and bottom-line profits in 2022 according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Stop by and visit us at the 2022 National Restaurant Show. Today, the need for branded, craveable fresh food is preferred 8.6 to 1 over […]
  1. Trends & External Forces
The pandemic has significantly changed consumer behavior and preferences, pushing banks to upgrade their processes to meet these shifting demands. Schalk Nolte, CEO at authentication firm Entersekt, told PYMNTS in an interview that pre- and post-pandemic, there has been a distinct shift towards consumers transacting online more often, requiring banks to ensure they take care […]
  1. Media & Marketing
E-commerce accelerated through the pandemic, and consumers are increasingly expecting to purchase products on platforms they already use. The established digital commerce leaders, such as Google Shopping,, and Etsy, have seen substantial usage increases since the onset of the pandemic, which is emblematic of the broader digital storefront trend. Historically, retailers have had a […]
  1. Shopper & Customer
The shopper should set the agenda for your brand — always. Those brands that fall out of touch with consumer tastes become disconnected from those with the sole power to keep you profitable and relevant. This is why Raydiant produced the State of Consumer Behavior 2022 report. By serving up actionable insights into what the […]
  1. Media & Marketing
Twitter is debuting a new subscriber-only element to let creators build their in-app communities with Super Follows Spaces, Social Media Today reported Tuesday (May 17). The feature will be available to Super Follows creators, and the report noted that this will let creators offer “an extra layer of conversation,” engaging with them through live audio. […]
  1. Media & Marketing
The billionaire’s plans are on hold, but you should still reconsider your relationship with the platform. The warning was blunt: “Once the deal closes, we don’t know what direction this company will go in.” That’s what Twitter CEO Parag Agrawal told his employees recently, referring to the pending takeover of Twitter by billionaire flamethrower Elon […]
  1. Shopper & Customer
As a cloud of uncertainty hangs over housing prices and rising interest rates are taking a bite out of buying power, the case for staying in place is as strong as it’s been in years. It’s a scenario that is not only prompting consumers to make the most of the space they already have but one […]
  1. Channel: Mass
BENTONVILLE, Ark., May 18, 2022 — Today, Walmart announced the arrival of Walmart+ Weekend, an online savings event exclusively for Walmart+ members that stretches over three days. The fun begins on at 12 p.m. PT/3 p.m. ET on Thursday, June 2, with the deals ending at 4 p.m. PT/7 p.m. ET on Sunday, June […]
  1. Shopper & Customer
In an era of turbulence, it’s essential to make your business as sturdy as possible. If you’re in the retail industry, you know how tough things can be. In fact, during the first half of 2017, several significant retailers were forced to go out of business due to poor planning owing to economic inflation. With […]
  1. Department & Category
CINCINNATI — Kroger continues to deliver on its Zero Hunger | Zero Waste commitment, the centerpiece of the company’s environmental, social, and governance (ESG) strategy. The Kroger Co. Zero Hunger | Zero Waste Foundation — in collaboration with the Foundation for Food & Agricultural Research (FFAR) — has launched the Food Waste Challenge, to develop […]
  1. Channel: Delivery
With Sponsored Product Now Available in Canada, CPG Brands Are Leveraging Instacart to Drive Growth Across North America We’re proud to announce the expansion of Instacart Ads in Canada. Today, CPG brands and media agencies with a presence in Canada can tap into Instacart Ads capabilities to engage with Canadian consumers as they search and […]
  1. Retail Operations
Social commerce uses human interaction and relationships to drive product discovery, purchase consideration, and sales. In the realm of social commerce, the use of social media, influencers, and any digital platform where people interact with each other become a critical component to eCommerce brands’ success. In fact, MikMak’s Shopping Index found that 53 percent of […]
  1. Media & Marketing
Many social media platforms have undergone impressive growth the past few years, as the pandemic drove people indoors, in front of screens and searching for connection.  To address this need, many brands are spending big on social media, turning to influencers to make more personal (and profitable) connections with consumers. In fact, global marketers are […]
  1. Media & Marketing
In a world where marketers are tasked with engaging consumers across a growing abundance of channels and platforms, it can be challenging to establish relationships that feel genuine and personal. And while brand building remains global marketers’ top objective, mass reach channels may not always fit the bill. With a focus on brand building, marketers […]

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  1. Channel: Delivery
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Instant grocery startups sprang up and grew like weeds during COVID-19, fueled by consumers opting to practice social distancing and ready to order their food and sundries at the tap of an app, and VCs seeing an gap in the delivery market that had yet to be definitively filled. Now, perhaps inevitably, comes the consolidation.
  1. Shopper & Customer
  2. Agencies & Vendors
  3. International
  4. Shopper & Customer
  5. Associates & Employees
A consumer confidence monitor that has been running since 1974 recorded its lowest-ever score this month. The well-established GfK index was down to -40 for May, meaning consumers are less confident now than at any time for nearly half a century. Joe Staton, client strategy director at GfK, said: “This comes as UK unemployment hits […]
  1. Department & Category
  2. Channel: Ecommerce & Digital
  3. Channel: Restaurants
  4. Department: Food
  5. Media & Marketing
  6. Data & Insights
  7. International
  8. Shopper & Customer
  9. Trends & External Forces
Giving credit where credit is due.  The grocerant niche filled with Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top-line sales and bottom-line profits in every channel of retail foodservice.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® the recent insights by the NPD group show just have important the […]