ESG and CSR

Articles on ESG (Environmental, Social Governance) and CSR (Corporate Social Responsibility)

  1. Shopper & Customer
  In today’s foodservice economy, consumer behavior is undergoing a structural shift. Traffic is no longer dictated solely by proximity or price—it is increasingly driven by flavor discovery, cultural relevance, and occasion-based meal bundling. At the center of that migration is Jollibee, a brand that has translated Filipino flavor profiles into a scalable, high-frequency, takeout-driven […]
  1. Department & Category
  At a time when traditional meal occasions continue to fragment, Bojangles is leaning into one of the most durable macro shifts in foodservice: the rise of snacking as a primary consumption behavior across all generations. With the launch of Bo’s Chicken Rippers, the brand is not simply introducing a limited-time offer—it is recalibrating its […]
  1. Department: Food
We had a story the other day about how Target plans to adjust its approach to grocery by focusing more on specialized products, and moving away from the something-for-everyone strategy. I was, to say the least, dubious. In wrote, ion part: The thing is, it isn’t easier to be an effective specialty food retailer.  It’s […]
  1. Department: Food
When I met Nat Harrington, Founder of RangeMe Starter Subscriber Nat’s Nuts, he was at ECRM’s Convenience Session taking meetings with buyers from the largest convenience store chains in the country, including 7-Eleven, bp and Casey’s. He was ready to take the leap to large accounts, as his products are already on the shelves at […]
  1. Retail Ecosystem
Most emerging brands believe a myth that holds them back for years: “I can’t get into major retail stores because I don’t know the right people.” While having a Rolodex full of contacts helps, it is not the only way to get your product on shelves. Retail buyers are not gatekeepers hiding behind an iron […]
  1. Data & Insights
This week Steve Dennis and Michael LeBlanc bring listeners a high-energy live episode from Shoptalk Las Vegas — Part 1 of the inaugural Retail Rumble. The episode opens with the week’s most important retail news. Levi Strauss delivers strong revenue growth driven by its expanding direct-to-consumer business, underscoring how its pivot away from wholesale dependency […]
  1. Trends & External Forces
Clearspring, the organic and plant-based foods company has launched the largest advertising campaign in its 33-year history. Set to run across billboards, Tube advertising, and outdoor posters in London, Bristol, Brighton, and Birmingham, alongside extensive digital and social media advertising, the campaign will reach millions of consumers and deliver well over 60 million impressions.… This story continues at Clearspring launches new ad campaign  Or just read more coverage […]
  1. Technology & Innovation
Content Guy’s Note:  A recent and continuing theme there on MNB has been a slow but growing backlash against technology in a number of forms – social media, screens that dominate and addict young people, facial recognition technology, and myriad other examples.  My position is that businesses of all kinds – especially retailers, which are […]
  1. Data & Insights
After Anthropic’s introduction of Mythos — the mega-model it said is too dangerous to release to the public — OpenAI is poised for AI’s next big moment with “Spud.” “Spud” is a massive new base model that OpenAI President Greg Brockman recently told us is “a new pre-train” that can understand instructions and context better. […]
  1. Media & Marketing
If you still think Snapchat is just for teenagers, you may be missing one of the most underappreciated growth channels in digital advertising. In this episode of Retail Remix, host Nicole Silberstein speaks with Sidharth Malhotra, Global VP of SMB at Snap, about why Snapchat is becoming an increasingly important platform for small- and mid-sized […]
  1. Trends & External Forces
Politico has a piece about a new poll suggesting that there is broadening support among Americans for “restrictions on ultraprocessed foods, pesticides, seed oils, and junk food advertising, among other things.”  In fact, more Republicans, despite being members of a political party traditionally seen as being pro-business, than Democrats support such regulation. The reason? According […]
  1. Data & Insights
  The restaurant industry is moving beyond transactions and into interactive, participatory food experiences, and Kura Sushi USA is demonstrating how that shift can drive measurable financial performance. This is not simply about sushi. It is about behavioral economics, menu engineering, and consumer engagement strategies that increase frequency, check average, and throughput simultaneously.   The […]
  1. Media & Marketing
The CPG Guys are joined in this episode by Jason O’Toole, Head of Connected Commerce & Media, and Katie Tripodi, Director of US Digital Merchandising and eCommerce Expansion at Gildan, a leading manufacturer of everyday basic apparel. The Company’s product offering includes activewear, underwear, socks, and intimates sold to a broad range of customers, including […]
  1. Channel: Dollar/Value
Lidl GB has announced that it will be opening more than 50 new stores in the next 12 months as part of a £600 million investment in its British infrastructure. Upcoming store openings include key sites such as Abbots Langley near Watford, Warrington in Cheshire, and Thornbury in Gloucestershire which are all set to open […]
  1. Media & Marketing
Every day, 9,500 people in the U.S. alone are diagnosed with skin cancer. Meanwhile, global spending on aesthetic procedures continues to surge as social media amplifies appearance consciousness. This dual demand — medical necessity meeting cosmetic desire — is powering one of healthcare’s most dynamic equipment markets.
  1. Shopper & Customer
This week on The Remarkable Retail Podcast, Steve Dennis and Michael LeBlanc break down the forces reshaping retail before sitting down live at Shoptalk in Las Vegas with Matt Baer, CEO of Stitch Fix. The episode opens with a wide-ranging look at the macro pressures bearing down on the industry—geopolitical conflict, rising tariffs, and supply […]
  1. Department: Food
If a crushed box arrives on a customer’s doorstep, your first instinct will likely be to calculate the cost of sending a replacement. But this number is just one fraction of the entire ordeal. Shipment damage sets off a chain reaction of costs that reverberate through operations, customer relationships, and your overall brand reputation. The […]
  1. Trends & External Forces
As frequently mentioned here on MNB, I have a weakness for effective customer communications – I love it when retailers go beyond the simple communication of prices and product. Last week there were two great examples of this, from two of my favorite retailers. First up, on social media Jennifer Mayne, e-commerce director at Dorothy […]
  1. Shopper & Customer
  In foodservice, trends rarely disappear. They cycle, evolve, and return with sharper relevance. In 2026, one of the most telling examples is the resurgence of traditional cooking fats such as butter, lard, and beef tallow. This shift is not driven by nostalgia alone. It is supported by clear, data-backed consumer demand, particularly among younger […]
  1. Shopper & Customer
  The data is not ambiguous—it is directional and disruptive. According to FMI – The Food Industry Association, the percentage of consumers replacing restaurant meals with deli-prepared foods jumped from 12% in 2017 to 28% in 2025. At the same time, 53% of consumers are assembling hybrid meals, blending prepared foods with items already at […]
  1. Data & Insights
There’s a lot happening in retail right now—but most of it isn’t showing up where people are looking. The headlines say spending is up. Traffic looks steady. On paper, things seem fine. But underneath, behavior is shifting. What customers do, when they buy, and why they convert is changing in ways most retailers can’t see. […]

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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats
Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]

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