Dept. Appliances

  1. Channel: Mass
Tough quarter for Target, which reported a $1 billion Q1 profit yesterday … a big number, but one that was about half that reported during the same period a year ago.  Q1 revenue was up four percent, to $24.8 billion, same-store sales were up 3.3 percent, and digital sales were up 3.2 percent, but profit […]
  1. Retail Ecosystem
While we had the chance to be at home more over the past few years, you may have spruced up a home office or replaced a couch. However, once the new item was in your home, you may have had some buyer’s remorse or the item didn’t live up to its website photo. In any […]
  1. Stores & Formats
Over the next year, Best Buy will double the number of outlet stores it has to 32 — starting with new outlets in Chicago, Houston, Phoenix, and Manassas, Virginia — and add an outlet deals section to its website for the first time, the company announced earlier this week. Best Buy has operated outlet stores since […]
  1. Trends & External Forces
Interesting piece from the Wall Street Journal about how the current economic moment – higher inflation than at any time in recent decades, a slowdown in consumer spending, and a stock market roiled by economic and geopolitical uncertainty – is creating job insecurity for a number of retail CFOs. Companies like Walmart, Lowe’s, and Wayfair […]
  1. Data & Insights
As consumer demand for sustainability and minimalism continues to grow, secondhand products are back in vogue. The market is expected to grow 11X faster than the retail clothing sector and may reach $77 billion by 2025.  Indeed, with 16-18% of Americans shopping at thrift stores in a year, the secondhand market is gaining a lot […]
  1. Media & Marketing
  Regular readers of this blog have heard the old adage “the bigger they are the harder they fall”.  In this case of Lawrence R. (Larry) Johnston, Former Chairman & CEO of Albertsons Inc., has acquired a major stake in the “Peach Cobbler FactoryFranchise Company LLC” one of America’s fastest growing dessert franchises. Johnston is […]
  1. Shopper & Customer
When consumers are making a decision on a specific product to buy, like a baby stroller, smartphone or insurance, for example, they undergo a complex journey — searching websites for information, gathering opinions on user forums and opinion sites, and scrolling through social media for experiences others have had with a brand. In today’s increasingly competitive […]
  1. Department & Category
A recent United Nations report predicts the earth will be unlivable within the decade if we aren’t able to limit global warming to 2 degrees Celsius. While this news might induce anxiety for us, ordinary citizens, it inspires climate action for a select few. These people have decided to help stem the tide of the […]
  1. Shopper & Customer
March 2022 marked the highest inflation rate seen in the United States since 1981, and consumers are feeling the pinch. Sixty-one percent of the U.S. adult population — 154 million people — bought little more than their daily essentials that month, including food, healthcare products and little else. These so-called “stick to the essentials” consumers […]
  1. Shopper & Customer
Best Buy’s new Standalong Haul-Away service will come to customers’ homes and take away unwanted tech equipment and appliances for a $200 fee. There are a set of rules and restrictions on the number and type of items the service will accept. Members of Best Buy’s Totaltech program will receive a 20 percent discount on […]
  1. Technology & Innovation
Retail has significantly changed in recent years. Consumers were already moving away from in-person retailing before the pandemic hit, and it’s a shift that has picked up considerably since then. For those remaining brick-and-mortar stores, technical advances have been employed to keep customers happy — and keep them coming back. Many of the biggest trends […]
  1. Media & Marketing
The CPG Guys, PVSB and Sri are joined in this episode by Mir Zaman, VP of Commercial Operations at Spectrum Brands, a leading supplier of residential locksets, residential builders’ hardware, plumbing, shaving and grooming products, personal care products, small household appliances, specialty pet supplies, lawn and garden and home pest controlproducts, and personal insect repellents. […]
  1. Shopper & Customer
Sixty-two percent of consumers have purchased durable goods in the past 12 months, according to “The Lease-To-Own Secret,” a PYMNTS and Katapult collaboration based on a survey of 2,688 U.S. consumers. Get the report: The Lease-To-Own Secret Durable goods are typically defined as consumer goods that do not wear out quickly and are used for […]
  1. Shopper & Customer
Click-and-collect fulfillment and contactless payment have led the expansion of contactless retail. However, new variations on “contactless,” including automatic replenishment and other forms of engagement streamlining and purchasing, are growing. These options give consumers safe and convenient ways to shop and receive products while providing retailers new ways to develop brand loyalty, increase share of […]
  1. Corporate Finance
Having reliable transportation is at the top of any gig worker’s list, but in Latin America, that’s not always easy to secure. Chile-based Migrante is working to change that. Initially starting in Venezuela, now with $30 million in Series A funding and $80 million in a debt facility, it is moving into both Colombia and […]
  1. Shopper & Customer
PORT WASHINGTON, N.Y. – U.S. consumers have started to spend on in-person experiences again, but the pull-back on general merchandise retail spending that is expected to coincide with it has not played out. At least, not yet. Experiential spending reached 91% of 2019 levels, as of the end of 2021, but general merchandise retail spending […]
  1. Shopper & Customer
Whether you sell online, from a physical store, or both, there are probably people communicating with your customers on your brand’s behalf who are not on your payroll. It could be a delivery partner, a warranty or call center, an app that provides automated shipping updates, or a partner that provides online chat services. Each […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail systems’ deployments from the past week, including sustainable online deliveries, shoppable recipes, automated warehouses, and virtual beer in the metaverse. Doodles and Shopify just creating the future of commerce with @doodles #DoodlesSXSW — Shopify (@Shopify) March 12, 2022 Skechers USA Skechers has announced […]
  1. Trends & External Forces
PORT WASHINGTON, N.Y. – It’s not all that shocking to note that over the course of the pandemic consumers focused more intensely on health and wellness. However, what is surprising is the fact that nearly two years after the pandemic hit the U.S. retail sales of products in health and wellness categories continue to match […]
  1. Channel: Ecommerce & Digital
Nearly 60% of all online retail purchases in the U.S. were done on Amazon last year, new PYMNTS data show, reflecting the company’s tightening grip on eCommerce sales and a continuation of the stair step market share advance it has made over the past twenty years. In fact, the new findings defy the logic that […]
  1. Data & Insights
Whenever brands begin selling in a new category on Amazon – whether it’s their first category or just an expansion of existing business – a common question is the level of competition in that category. With new entrants, advertising is a must to jump start sales velocity, but the level of existing competition can help […]
  1. Channel: Delivery
Today, Instacart and Lowe’s announced a new partnership to offer same-day delivery of home improvement essentials in as fast as one hour. Customers can now access a wide selection of over 20,000 Lowe’s items, including tools, small home appliances, building supplies, light fixtures, home hardware, garden, outdoor essentials and more, delivered same-day. We’re currently piloting […]
  1. Corporate Finance
Share sell-offs continued today in the wake of public companies’ earnings reports, proving especially significant amongst firms that benefited from the pandemic. While new and established public companies in market categories like software, fintech, gaming and social media witnessed significant declines in recent weeks amidst rising interest rates, growth-oriented e-commerce companies like Jumia are not […]
  1. Channel: Ecommerce & Digital
Large appliances top the revenue list for Amazon sellers, according to new data from Amazon FBA business acquirer Thrasio. The research revealed that Amazon sellers in the large appliances category… The post Large appliances is Amazon’s most lucrative category appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Shopper & Customer
Some scenarios can make it difficult to deliver exceptional customer satisfaction. If a customer lacks internet access, or if they accidentally order the wrong item, this often prompts frustration, panic, and a call to customer support. Leaders must ensure that service agents can provide the same level of service and personalization as customers receive from […]
  1. Department: Nonfood
UK-based pureplay AO says that it has recycled over five million household appliances since it first opened its AO Recycling facility five years ago. Based in Telford, this focuses on large appliances, including fridges, washing machines, tumble driers, cookers and dishwashers. We’re loving your entries to our Oldest Appliance competition! It ends on Wednesday so […]
  1. Shopper & Customer
I did a FaceTime video yesterday in which I suggested that retailers ought to embrace the popularity of air fryers by setting up special sections with foods that can be cooked in the devices. Not everyone agreed. One MNB reader wrote: While I do agree with you that this is a great idea, the timing […]
  1. Corporate Strategy
Ahold Delhaize-owned, Carlisle, Pennsylvania-based The Giant Company yesterday announced “the launch of Ship2MeT by GIANT and Ship2MeT by MARTIN’S, giving customers access to an expanded assortment beyond traditional grocery categories and all delivered directly to one’s home … Ship2Me complements the online grocery services offered through GIANT Direct and MARTIN’S Direct. In addition to ordering […]
  1. Stores & Formats
The Wall Street Journal reports on how Bed Bath & Beyond, in changing its inventory strategy in a way that edited selection, ended up leaving “customers with fewer choices when seeking substitutes for out-of-stock items … Swapping out national labels for new private-label brands – aimed at boosting profits and sales – can be disruptive […]
  1. Stores & Formats
Lowe’s will open Petco shops inside select stores in Texas, North Carolina and South Carolina as part of a pilot program. The addition of pet merchandise is part of Lowe’s strategy to become a one-stop shop for everything homeowners may need, from kitchen appliances to throw pillows. Lowe’s and Petco see the shops as a […]

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Editor’s Choice

  1. Channel: Delivery
  2. Channel: Delivery
  3. Department & Category
  4. Channel: Ecommerce & Digital
  5. Acquisitions, Divestitures & Mergers
  6. Corporate Strategy
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Department: Food
  10. Data & Insights
  11. International
  12. Shopper & Customer
  13. Technology & Innovation
  14. Trends & External Forces
  15. Merchandising
  16. Operations & Supply Chain
  17. Stores & Formats
Instant grocery startups sprang up and grew like weeds during COVID-19, fueled by consumers opting to practice social distancing and ready to order their food and sundries at the tap of an app, and VCs seeing an gap in the delivery market that had yet to be definitively filled. Now, perhaps inevitably, comes the consolidation.
  1. Shopper & Customer
  2. Agencies & Vendors
  3. International
  4. Shopper & Customer
  5. Associates & Employees
A consumer confidence monitor that has been running since 1974 recorded its lowest-ever score this month. The well-established GfK index was down to -40 for May, meaning consumers are less confident now than at any time for nearly half a century. Joe Staton, client strategy director at GfK, said: “This comes as UK unemployment hits […]
  1. Department & Category
  2. Channel: Ecommerce & Digital
  3. Channel: Restaurants
  4. Department: Food
  5. Media & Marketing
  6. Data & Insights
  7. International
  8. Shopper & Customer
  9. Trends & External Forces
Giving credit where credit is due.  The grocerant niche filled with Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top-line sales and bottom-line profits in every channel of retail foodservice.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® the recent insights by the NPD group show just have important the […]