International – UK

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  1. Channel: Mass

Tesco customers fume as IT system outage hits website and app

Tesco’s website and app have been offline for a number of hours due to a major system outage. Twelve hours ago, the grocery giant posted on Twitter: “We’re experiencing an issue with our website and app and are working hard to get things back up and running. We apologise for any inconvenience.” We’re experiencing an […]
2 min read
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  1. Department: Beverage

The on-demand wine merchant taking on the grocery delivery giants

Rapid grocery delivery has been one of the pandemic’s biggest winners, with the industry growing exponentially over the last 18 months and brands including Getir, Weezy and Gorillas all taking… The post The on-demand wine merchant taking on the grocery delivery giants appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation

Crackdown on BNPL looms as consultation is launched

Buy now pay later (BNPL) borrowing can be like slipping into quicksand, a charity has warned, as the Treasury launched a consultation into bringing the sector under regulation. Products allow… The post Crackdown on BNPL looms as consultation is launched appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Channel: Mass

Walmart customers can now purchase Bitcoin at ATM machines

Walmart has announced that its customers will now be able to purchase Bitcoin at several of its stores in the US. The cryptocurrency will be able to be bought at… The post Walmart customers can now purchase Bitcoin at ATM machines appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation

Amazon opens robotics manufacturing facility in the US

Amazon has opened a first of its kind robotics manufacturing facility in Westborough, Massachusetts.  The new facility will expand Amazon robotics manufacturing capability in the US and create more than… The post Amazon opens robotics manufacturing facility in the US appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation

Sephora unveils AI system to improve operations

Sephora has unveiled its new partnership with Relex Solution artificial intelligence (AI).  The global beauty giant will employ the Relex solution to improve its demand forecasting and automated replenishment.  The… The post Sephora unveils AI system to improve operations appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Channel: Mass

Tesco tests GetGo tech to see if it can best Amazon’s Just Walk Out

Tesco launched its first checkout-free store in Central London using the chain’s GetGo technology. The retailer is deploying the tech at a 2,000-square-foot Tesco Express convenience store. Customers choose items they wish to purchase and check out using the company’s mobile app. Tesco has not indicated whether it plans to expand the tech’s test beyond […]
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  1. Channel: Delivery

Gopuff launches bricks-and-mortar locations in New York City

Gopuff has expanded its offering of digital-first bricks-and-mortar retail stores after debuting in New York City with over a dozen locations. The modified dark stores, which can be found in… The post Gopuff launches bricks-and-mortar locations in New York City appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Channel: Apparel

Nike faces $70m lawsuit from construction firms over claims it hasn’t paid them

Nike is facing a number of lawsuits totalling over $70 million from construction firms which claim they have not been paid for completing the company’s campus extension. The expansion involved… The post Nike faces $70m lawsuit from construction firms over claims it hasn’t paid them appeared first on Latest Retail Technology News From Across The […]
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  1. Holiday & Events

Sales need a pre-Christmas boost says retailers’ consortium

The British Retail Consortium (BRC) has said that sales need to bounce back quickly in the run up to Christmas. After the latest sales figures from the Office of National Statistics showed a 0.2% fall in sales month on month and flat growth over the last year, Helen Dickinson, chief executive of the BRC, said:  […]
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  1. Channel: Ecommerce & Digital

Viral TikTok video shows how much data Amazon keeps on its users

Amazon users are able to request all the data that the ecommerce giant has collected on them and delete it after a TikTok went viral of user showing how much… The post Viral TikTok video shows how much data Amazon keeps on its users appeared first on Latest Retail Technology News From Across The Globe […]
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  1. Technology & Innovation

UK government ditches proposed tax on Big Tech

The UK government has ditched its proposed tax on Big Tech after global reforms were agreed. The tax, which was supposed to be generated through the likes of Facebook, Amazon… The post UK government ditches proposed tax on Big Tech appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Stores & Formats

UK forecourt stores are bastions of local communities, says ACS report

UK forecourts now provide more than 88,000 secure jobs, according to the latest sector report from the Association of Convenience Stores (ACS). The report adds that the country’s 7,395 forecourts play a key role in local communities, not just in providing essential services, but also social support. More than three quarters (76%) of independent forecourts […]
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  1. Data & Insights

European Banks Still Struggle To Balance App Functionality with User Experience

Mobile apps have become the channel of choice for millions of Europeans. Forrester’s data shows that some 40% of French, 54% of Italian, and 54% of UK online adults have done their banking on a smartphone in the past month. We have been evaluating mobile banking apps for over a decade through our Digital Experience […]
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  1. Channel: Mass

The six biggest retail tech news stories of the week

It’s Friday, the week is nearly done, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Tesco, Gorillas and Walmart. 1. Tesco opens Trigo powered GetGo checkout-free store Tesco has launched its first high street […]
3 min read
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  1. Trends & External Forces

BNPL subject to government regulation by the end of October, insiders warn

The Buy Now Pay Later (BNPL) market will be subject to government regulation by the end of October, according to industry insiders.  BNPL products have grown increasingly popular in the… The post BNPL subject to government regulation by the end of October, insiders warn appeared first on Latest Retail Technology News From Across The Globe […]
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  1. Shopper & Customer

How to Sell to Retailers In the U.K.

British consumers have global tastes – and the COVID-19 crisis appears to have further whetted their appetites for international products. The influential British magazine Retail Week has identified the desire for more adventurous flavours in food and drink as a critical trend for U.K. retail in 2021, enabling consumers unable to travel internationally to taste […]
4 min read
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  1. Partnerships & Alt Profit

Clearpay partners with leading fashion brands

Clearpay has announced partnerships with fashion and beauty brands Sweaty Betty, Feelunique and Ghost.   Additional new retailers also include Mainline Menswear, Hawes & Curtis and DIY brand FFX.  In joining… The post Clearpay partners with leading fashion brands appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Trends & External Forces

How To Navigate The “Turnover Tsunami”

Excellent piece in Fast Company that reflects on the “great resignation” – or, to use another term, “turnover tsunami” – that in August led to 4.3 million people voluntarily resigning from their jobs. It gets worse, the story says:  “Workhuman’s research surveyed employees in the U.S., UK, Ireland, and Canada and found that nearly 40% […]
3 min read
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  1. Trends & External Forces

Why are trust and ethical practices in retail security such an important issue?

Morphean’s VP of Sales and Marketing, Martyn Ryder, considers the importance of ethics and trusted partnerships when securing high streets across Europe. The gradual easing of Covid-related restrictions and re-opening of businesses across the UK and Europe can only be good news for the retail industry. Following an extended period of such uncertainty and the […]
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  1. Merchandising

Flux powers instant cashback for customers with Flux Offers

Digital receipts start-up Flux introduces Flux Offers, a rewards feature that allows retailers to provide instant cashback to UK shoppers, with cashback credited to a customer’s bank account moments after purchasing  Flux Offers gives businesses more opportunities to drive growth, allowing retailers total control over their cashback offers, including promoting specific products or product ranges […]
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  1. Technology & Innovation

Retailers brace for fraud spike during peak shopping season

Half of UK retailers anticipate a spike in fraud attacks on their businesses in the Q4 shopping period, according to research commissioned by Adyen. The research is part of a report on the state of the UK retail sector, titled The Expectation Gap, which is available to download here. It was conducted by Censuswide and Opinium, who polled […]
2 min read
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  1. Technology & Innovation

Alibaba Group unveils new AI meeting assistant Tingwu

The Alibaba Group has announced the launch of an AI-powered meeting assistant, Tingwu. Tingwu operates by converting the content of spoken meetings into written minutes in real time, with up… The post Alibaba Group unveils new AI meeting assistant Tingwu appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Data & Insights

Amazon gives third-party sellers access to more consumer data

Amazon has announced it is giving the third-party sellers that sell on its platform access to more consumer data so they know which products will be popular. The Product Opportunity Explorer ” helps take the guesswork out of identifying which products to launch by providing sellers with rich insights into what customers are searching for, […]
2 min read
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  1. International

Spar own-label extension taps into frozen trend

Spar is expanding its frozen own-label range in line with the category’s year-on-year sales. The five new products will launch on 25 October and include Spar Potato Wedges (750g; £1), Spar Curly Fries (700g; £1.50), Spar Corn on the Cob (600g; £1.35), Spar Raspberries (400g; £2) and Spar Blueberries (400g; £2). Dave Wright, Spar UK […]
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  1. Channel: Mass

Amazon is expected to make $393bn more than Walmart this year

Amazon is forecasted to make $393.8 billion more than US rival Walmart this year, according to figures from Jungle Scout. The ecommerce giant is expected to make $468.8 billion in… The post Amazon is expected to make $393bn more than Walmart this year appeared first on Latest Retail Technology News From Across The Globe – […]
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  1. Media & Marketing

Facebook launches digital currency wallet

Facebook has finally announced the launch of its digital currency wallet, Novi, after months of speculation surrounding its debut. The social media giant has chosen to use the Paxos Dollar Stablecoin after its own cryptocurrency, Diem, failed to impress investors. Facebook’s head of Novi wallet David Marcus announced in a blog post that the company […]
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  1. Technology & Innovation

Clinique launches limited edition NFT for rewards members

Clinique has launched its first limited edition non-fungible token (NFT), modernising its consumer experience and establishing a presence in the metaverse.  The NFT, MetaOptimist, is a unique digital representation of… The post Clinique launches limited edition NFT for rewards members appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Data & Insights

DPD unveils Wayve partnership to launch fleet data collection pilot

DPD has partnered with autonomous urban mobility company Wayve to launch a fleet data collection pilot.  The partnership aims to  explore how innovations in computer vision and machine learning can… The post DPD unveils Wayve partnership to launch fleet data collection pilot appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. RetailWit QuickWit

Daily QuickWit (10/21) – Top Retail News of the Day

Kroger launches private targeted marketing platform. Big news coming from 84.51 / KPM. The platform allows clients to use their demand-side platform (DSP) of choice. Data is money, and Kroger has blown open the doors for extending first-party data beyond their walled garden—while maintaining (shopper) privacy and control.  Amazon gives third-party sellers access to more […]
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  1. Channel: Grocery

Kroger Debuts Private Programmatic Advertising Marketplace

Solution enables brands to target relevant shoppers, optimize performance against actual retail sales The Kroger Co.’s retail media business, Kroger Precision Marketing (KPM) powered by 84.51°, has rolled out a new private programmatic advertising marketplace. The Kroger Private Marketplace enables agencies and brands to target consumers by applying Kroger audience data to programmatic campaigns on […]
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  1. RetailWit QuickWit

Daily QuickWit (10/19) – Top Retail News of the Day

Albertsons posts Q2 earnings beat. ID sales +1.5% (2 year stacked: 15.3%); digital sales +5% (2 year stacked: +248%). They announced a strong quarterly dividend of 20% and raised FY2021 outlook.  Gross profit margin decreased 28.6% (fuel, inflation, supply chain costs). Albertsons spoke to their transformation strategy and, specifically, called out modernizing their technical infrastructure […]
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