Trends & External Forces

Articles on retail trends and external forces impacting retail (from weather to COVID to governmental regulations)

  1. Trends & External Forces

Bed Bath & Beyond Promotes Two Executives to Top Finance Positions

One day after announcing the departure of CEO Mark Tritton, Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Both appointments are effective immediately. Crossen, who has been with the retailer since 2001, will lead the […]
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  1. Trends & External Forces

The business case for marketing balance

In late May, the U.S. military airlifted 70,000 pounds of baby formula from Europe to the U.S. to help with the national shortage.  It was another troubling development in what has become a national supply-chain crisis that’s still affecting everything from cars to semiconductors to lumber. And that’s a problem for marketers focused on lower-funnel […]
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  1. Trends & External Forces

Instagram rolls out an account deletion option on iOS to comply with Apple’s new policy

You can now delete your Instagram directly from the mobile app. The Meta-owned social media app has now rolled out a new option that lets you opt to delete or deactivate your Instagram account on iOS in order to comply with Apple’s updated App Store Review Guidelines that now mandate all apps that offer account […]
3 min read
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  1. Trends & External Forces

Raining Tacos from the Heavens

How the new Taco Bell Defy in Brooklyn Park, Minnesota is defying the odds and changing the way drive-thrus operate By Brandon Solnit – PAR Technology Drive-thru services account for a large portion of fast-food restaurant operations. With 42% of all restaurants operating drive-thrus, it has become an operational necessity. From line-busting to pulling cars, […]
4 min read
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  1. Trends & External Forces

Contactless Payments are Here to Stay with PARPay

Payment services are evolving and PARPay is here to help your restaurant adapt to the forever-changing times By Brandon Solnit – PAR Technology As the pandemic slowly starts to subside and life inches back to normal, the restaurant industry has seen a major change in the way customers make purchases. One thing Covid-19 brought to […]
3 min read
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  1. Trends & External Forces

8 weird consumer spending trends

The rising cost of living is wreaking havoc with consumer spending. And as food, transport, and energy prices continue to rocket, consumers aren’t the only ones cutting back. Tesla recently announced mass layoffs, while buy-now-pay-later giant Klarna has cut 10% of its staff. We see a clear consumer dilemma in our Zeitgeist data – between […]
3 min read
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  1. Trends & External Forces

Today in Data: Declining Consumer Confidence

Today in data, continued inflation and fears of a recession have contributed to a drop in the Consumer Confidence Index. Data $267.2B: Orders last month for manufactured durable goods, a sign that consumers were still spending despite inflation 98.7: The Consumer Confidence Index, down from 103.2 last month, and the lowest level since February 2021 43.2: Decline in […]
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  1. Trends & External Forces

Bed Bath & Beyond Inc. appoints new Chief Accounting Officer and Head of Treasury

UNION, N.J., June 30, 2022 /PRNewswire/ — Bed Bath & Beyond Inc. (Nasdaq: BBBY) today announced that it has named Laura Crossen as Senior Vice President of Finance and Chief Accounting Officer, and Susie A. Kim as Senior Vice President of Treasury and Investor Relations, effective…
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  1. Trends & External Forces

Mania and Smoke Signals in the Markets — with Richard Kramer

Richard Kramer, the founder of Arete, an independent equity research firm, joins Scott to discuss how to think about and assess value in companies. We also hear Richards’s thoughts on the tech space, including why he’s more bullish on YouTube than TikTok.  Scott opens with his thoughts on the economic consequences the United States will […]
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  1. Trends & External Forces

Mania and Smoke Signals in the Markets — with Richard Kramer

Richard Kramer, the founder of Arete, an independent equity research firm, joins Scott to discuss how to think about and assess value in companies. We also hear Richards’s thoughts on the tech space, including why he’s more bullish on YouTube than TikTok.  Scott opens with his thoughts on the economic consequences the United States will […]
< 1 min read
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  1. Trends & External Forces

Restaurant and Convenience Stores Consumers Visits Declining

  The consumer is telling us the cost of everything can’t keep going up.  Consumers are cutting back on visits to their favorite restaurants and convenience store.  If you are a retailer that means less money, in the till, less profit in the back at the end of the month.  The questions Steven Johnson, Grocerant […]
4 min read
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  1. Trends & External Forces

Interview: Jan Heijblom, Sales Manager – GreyOrange

On June 8 and 9, 2022, Deliver Event took place in Amsterdam. This event gave us the opportunity to meet and exchange with logistics solutions from all over the world. In this context, I had the opportunity to exchange with Jan Heijblom, Sales Manager at GreyOrange. Jan and I were able to discuss various topics, […]
3 min read
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  1. Trends & External Forces

Amazon Prime Video’s Watch Party feature is now available on smart TVs and streaming devices

Amazon Prime Video’s Watch Party feature, which lets you watch a movie or a TV show together with your friends remotely, is now available on smart TVs, streaming devices like Roku, and gaming consoles like Xbox or PlayStation. Before this expansion, the feature was available on desktops, Fire TV devices, and on the Prime Video […]
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  1. Trends & External Forces

Black Swan analyzes social media to predict which products will be successful

Consumer packaged goods companies — think PepsiCo or Nabisco — face steep challenges from the rising cost of living and distribution. As inflation continues unabated, consumers’ disposable income isn’t going as far as it used to while products are becoming more expensive to ship. The pressure is on businesses to place their bets on the […]
3 min read
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  1. Trends & External Forces

NFT giant OpenSea reports major email data breach

OpenSea, the popular NFT marketplace that hit a colossal $13 billion valuation in January, is warning users of email phishing after a data breach. A staff at Customer.io, an email vendor contracted by OpenSea, misused their employee access to download and share email addresses of OpenSea’s users and newsletter subscribers with an unauthorized external party, […]
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  1. Trends & External Forces

Creating A Purpose-Infused Culture

During the final years of his life, Steve Jobs became concerned with how to perpetuate his legacy and knowledge base inside the company. Interestingly, he didn’t place much emphasis on defining a formal company purpose. Although he cared deeply that employees lived the company’s mission (he would often challenge leaders by asking them, “Is this […]
3 min read
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  1. Trends & External Forces

Fast Food Market to record USD 87.27 Bn growth | APAC to occupy 45% market share | Technavio

NEW YORK, June 29, 2022 /PRNewswire/ — The “Fast Food Market by Product and Geography – Forecast and Analysis 2021-2025” report by Technavio identifies APAC as the key market and 45% of the overall market growth is expected to originate from this region. According to the report, the…
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  1. Trends & External Forces

Research suggests store layout changes could tackle obesity

Research conducted by GS1 UK has found that removing products high in fat, sugar or salt (HFSS) from prime locations in-store may have a far greater impact on the nation’s health than raising prices. As the cost-of-living crisis continues to derail plans for tackling obesity, the omission of proposed HFSS taxes in the government’s response […]
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  1. Trends & External Forces

Editor’s comment: A great British fudge

Who would have thought that a row over boozy parties held in Downing Street during lockdown would have a material impact on the future of independent convenience stores? Bizarre, yes, but that does appear to be what happened last month after the government announced that some of the planned rules on restricting the sale of […]
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  1. Trends & External Forces

Viewpoint: Reach out to others

Among all the headlines we are seeing at the moment, one that is constant is the cost-of-living crisis. Sadly, it will only get worse and will hit us all in many ways for the foreseeable future. As I have said previously, convenience loves uncertainty and consumers will naturally shop little and often, which works well […]
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  1. Trends & External Forces

4 Creative Ways Retailers Are Using Gift Cards to Drive Sales

With supply chain issues stressing physical inventory and inflation running high, consumers are turning to gift cards to fill the gap and stretch their spending power. According to a recent consumer survey from Fiserv, 58 percent of consumers said gift card promotions are motivating them to buy more gift cards during this inflation period. This […]
2 min read
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  1. Trends & External Forces

Bed Bath & Beyond CEO Mark Tritton Out as Sales Slow

Mark Tritton, who took over as CEO of Bed Bath & Beyond in late 2019 to lead a transformation amid declining store traffic, resigned from his position on Wednesday. Bed Bath & Beyond Board Director Sue Gove, who is taking over as interim CEO, said in a news release that the leadership change occurred because […]
2 min read
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  1. Trends & External Forces

How to Attract Gen Z Customers and Employees Alike

Generation Z, or those born from 1997-2012, will be America’s largest generation by 2034, topping out at about 80 million. The oldest adult Gen Zers are already establishing potentially long-lasting earning and spending patterns, while the younger members of this demographic are still learning their first lessons about spending, saving and employer relations. To understand […]
3 min read
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  1. Trends & External Forces

3 Strategies to Tackle the Current Economic Environment

According to the U.S. Bureau of Labor Statistics, in March 2022, the Consumer Price Index rose 8.5 percent over the previous year — the largest increase in over 40 years. This jump has hit consumers’ wallets hard. What’s more, research from The Conference Board shows that consumer confidence is down again after rebounding from COVID-driven […]
3 min read
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  1. Trends & External Forces

2022 RTIH retail technology awards – Omnichannel initiative of the year category

After launching in 2019 and delivering hugely successful follow up events in 2020 and 2021, the RTIH Innovation Awards return in 2022, featuring PMC as Headline Sponsor. The fourth edition of the awards is now open for entries, and includes a new category: Omnichannel retail initiative of the year. This award will go to a […]
4 min read
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  1. Trends & External Forces

Get hype for the first images from NASA’s James Webb Space Telescope

Very soon, humanity will get to view the deepest images of the universe that have ever been captured. In two weeks, the $10 billion James Webb Space Telescope (JWST) — NASA’s super expensive, super powerful deep space optical imager — will release its first full-color images, and agency officials today suggested that they could just […]
2 min read
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  1. Trends & External Forces

Today in Data: Declining Consumer Confidence

Today in data, continued inflation and fears of a recession have contributed to a drop in the Consumer Confidence Index. Data $267.2B: Orders last month for manufactured durable goods, a sign that consumers were still spending despite inflation 98.7: The Consumer Confidence Index, down from 103.2 last month, and the lowest level since February 2021 43.2: Decline in […]
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  1. Trends & External Forces

Q&A with Caper’s Co-Founder: AI and Contact-Free Checkout at Fenway Park

This spring, we announced that iconic Fenway Park now offers Caper Counter’s AI-powered, contact-free checkout for fans in partnership with Aramark Sports + Entertainment. With the introduction of Caper Counter, baseball fans, concertgoers and more can now seamlessly access their favorite beverages and snacks – by simply placing items on the Counter where they are […]
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