Articles about sustainability efforts in retail and CPG.

  1. Department & Category
Last week I referenced a Ted talk by restaurateur Will Guidara, in which he described a customer service epiphany that changed his approach to business and inspired what he calls “unreasonable hospitality.” Which led MNB reader Kiran Smith to write: Thank you so much for sharing this! It was a great reminder that we all […]
  1. Media & Marketing
This year for the first time ever, the viewership share of linear television (i.e. traditional broadcast and cable) has fallen below 50%, according to Neilsen. But it’s not that people aren’t watching TV; it’s just that they are no longer watching it the way they used to: streaming is rapidly taking over and now represents […]
  1. Shopper & Customer
Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico), along with 1,500 store renovations and 85 store relocations. While this would be an ambitious growth plan for any retailer, it actually represents a “modest […]
  1. Corporate Strategy
Current Levi Strauss & Co. President Michelle Gass will succeed CEO Chip Bergh when he retires next year, the company’s board of directors has announced. Gass will formally take the reins on Jan. 29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive […]
  1. Technology & Innovation
In an era where technology is the foundation of business growth, Vodworks emerges as a pivotal player in the realm of software and product engineering services. Specialising in consulting, outsourcing, and augmented team solutions, Vodworks is the strategic partner for businesses seeking to navigate and conquer their most complex technical challenges. This article explores how […]
  1. Channel: Ecommerce & Digital
Both Walmart CEO Doug McMillon and Amazon CEO Andy Jassy appeared on CNBC yesterday, making observations about their businesses and the current consumer environment. McMillon’s comments included: •  “We’re continuing to see traffic growth in store, plus even more transaction growth for pickup, curbside and delivery. As a company our in store business is continuing […]
  1. Shopper & Customer
The third quarter eGrocery Performance Benchmarking report from Brick Meets Click and sponsored by Mercatus is out, showing that “composite-level sales across 25 U.S. grocery banners dropped 13.5% during a 12-week period ending September 20, 2023, versus the same period last year.” Key findings include: •  “The year-over-year sales decline was driven by a higher […]
  1. Shopper & Customer
Picture this: You’re invited to an event hosted by your male friends in their late twenties. It’s not a birthday party or engagement, or even New Years’. No – it’s a glitter-filled Eurovision party. Passing revelers dressed as ABBA and Conchita Wurst, you sip on non-alcoholic beer and cheers to good times. The winner’s announced, […]
  1. Technology & Innovation
On Wednesday, Google finally introduced Gemini, its answer to OpenAI’s GPT-4. Gemini will power Google’s Bard chatbot and become available to software developers building generative AI applications. The model is multimodal — meaning it can read and analyze words, shapes, and sounds — and Google shared several impressive demos with reporters yesterday. In one example, […]
  1. Channel: Ecommerce & Digital
Two stories this morning about how Amazin is changing the ways in which it charges business using its services – changes that are happening as the Federal Trade Commission (FTC) sues the company for violating antitrust laws. •  From GeekWire: “Amazon says it will change the way it charges sellers who use its fulfillment services, […]
  1. Technology & Innovation
Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […]
  1. Trends & External Forces
CVS Health will launch a new model for pharmacy reimbursements designed to bring greater transparency and simplicity to the system. CVS CostVantage, which the company plans to launch in 2025, will define the drug cost and related reimbursement with contracted pharmacy benefit managers (PBMs) and payors, using a transparent formula built on the cost of […]
  1. Trends & External Forces
The Associated Press reports that “most business economists think the U.S. economy could avoid a recession next year, even if the job market ends up weakening under the weight of high interest rates.” The survey, conducted by the National Association for Business Economics, concluded that only 24 percent of respondents “said they see a recession […]
  1. Shopper & Customer
“When we talk about omnichannel native, what we try to think about is a seamless path for the consumer. “ — Stewart Samuel, Director of Retail Futures, IGD The pandemic fundamentally changed how we shop, with many people becoming accustomed to online and omnichannel shopping. Rather than eradicate shoppers’ interest in physical stores, though, this […]
  1. Partnerships & Alt Profit
BOSTON, MA — BuySellAds, a leading digital advertising platform, has been selected as the exclusive partner for Mozilla Developer Network’s (MDN) native advertising program to handle sales and ad serving infrastructure. MDN, a renowned open-source documentation repository for developers, receives over 80 million monthly page views and has been a trusted web development resource since […]
  1. Associates & Employees
Top Companies for Employee Retention in the U.S. and UK Workers weigh various factors when deciding to stay with a company for an extended period. These include a positive work environment, fair compensation, job security, opportunities for professional growth, and resilience against disruptive changes in the economy or technology. So, which companies excel in employee […]
  1. Data & Insights
Last month our Harvest Group Kroger team hosted our annual Kroger Blueprint event in Cincinnati. We created our series of Blueprint events to remove the barrier between retailer strategy and our clients by hearing directly from retailer executives about the strategies for growth in the coming year and how they apply specifically to your business. […]
  1. Associates & Employees
VF Corp., the parent of brands such as Vans, The North Face and Timberland, has laid off approximately 500 corporate employees across the organization. The news comes about one month after the company unveiled its “Project Reinvent” transformation, which was designed to alleviate pressure from an activist investor. “As part of VF’s new Reinvent strategy, […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Amazon, Pinterest, Aldi, Walmart, HMV, New Look, TrusTrace, One Water, Polytag, BERSHKA, and 3DLOOK. Amazon Amazon has opened a Second Chance Store in London, giving festive shoppers the chance to buy quality returned products in-person, […]
  1. Shopper & Customer
The best marketing in the world won’t move the needle if potential customers shy away at the last moment. One way to avoid this is shopper marketing, a group of tried and true techniques designed to make the last mile of the purchase journey so effortless that potential customers become actual customers. In this blog […]
  1. Technology & Innovation
Do you like numbers? Do you like retail systems news? Then this is the article for you. Including TrusTrace, New Look, Square, Fossil Group, NewStore, InPost, and the 2023 RTIH Innovation Awards. 5…This week, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud […]
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats
The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]