Metaverse

  1. Technology & Innovation

Virgin Media O2 opens doors to new 1,900 sqft experiential store located at Liverpool ONE shopping centre

Virgin Media O2 has today opened a new store in Liverpool that focuses on mobile, broadband and connected technology.   Located on the upper level at Liverpool ONE and spanning over 1,900 sqft, the space has been designed to showcase the very best of Virgin Media O2’s products and services in an engaging, hands-on environment while […]
3 min read
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  1. Trends & External Forces

Marketing To “The Need To Participate And Not Just Consume”

Esquire had an excellent story the other day about what it said was “the real reason Gen Z years for vinyl” even though they are of a generation that always has had easy access to inexpensive (or even free) streaming music … a digital world with a never-ending glut of media—an abyss of content that […]
4 min read
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  1. Shopper & Customer

From Pikachu to Fajitas: What Pokémon Teaches Food Brands About Staying Relevant

  In a world where consumer attention is fragmented across screens, platforms, and experiences, relevance is the ultimate currency. Few brands have mastered long-term relevance like Pokémon. What began as a simple handheld video game has evolved into a multi-generational, multi-platform ecosystem that continues to engage billions of consumers globally. For foodservice professionals—and increasingly, for […]
5 min read
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  1. Data & Insights

What’s Really Happening in Your Store

Everyone wants a crystal ball right now. The headlines say spending is up. Traffic looks steady. On paper, retail seems fine. But what’s actually driving performance is harder to see—and that’s where the best operators are separating themselves. This week’s blog is about that idea: not predicting the future, but seeing what’s already happening more […]
3 min read
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  1. Technology & Innovation

Checkout free stores demonstrate good technology but bad value equation as Amazon and Aldi exit UK

In September of last year, we reported that Amazon was binning its ambitious Amazon Fresh experiment in the UK, just four years after the US online giant launched its first grocery store in London. It has shuttered its 19 Fresh stores, with plans to convert five of these into Whole Foods Market locations. The first […]
3 min read
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  1. Media & Marketing

Society 2, Social Media 0, As Two Juries Cast Their Votes

It has been a bad couple of days for social media companies. Yesterday, a jury in Los Angeles found that “the social media company Meta and the video streaming service YouTube harmed a young user with design features that were addictive and led to her mental health distress,” according to the New York Times.  “Meta […]
4 min read
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  1. Technology & Innovation

Inaugural ETIH EdTech Innovation Awards invites submissions for campus retail technology category

There are now just three days left to enter our sister title ETIH’s inaugural Innovation Awards 2026, with submissions continuing to come in at pace from across the global EdTech sector. As a new programme, this year marks the first opportunity for organisations to be part of what is set to become a key moment […]
2 min read
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  1. Technology & Innovation

Anthropic Takes The Pentagon To Court This Week. Here’s What Could Happen.

On Tuesday, a federal judge in California will hear Anthropic’s argument to freeze the supply-chain risk designation the government slapped on it after it refused to grant the Pentagon the right to use its Claude models for domestic surveillance or autonomous warfare. The hearing is a key next step in Anthropic’s parallel lawsuits against the […]
7 min read
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  1. Technology & Innovation

Retail Technology Show: Roblox tops TikTok as biggest commerce channel for Gen Z shoppers

Roblox is the fastest growing Gen Z commerce channel, with order volume growth outstripping that of TikTok, according to research from Retail Technology Show 2026. Its study of 1,000 shoppers revealed that on average Gen Z made 20 purchases on Roblox in the last 12 months, rising +54% year-on-year.  This outgrew TikTok, which experienced a […]
3 min read
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  1. Technology & Innovation

Pat McGrath Labs secures $30M financing

​[[{“value”:” Dive Brief The fresh capital comes from an existing lender. Meanwhile, founder Patricia McGrath will become chief creative officer as part of a Chapter 11 restructuring deal. Published Feb. 17, 2026 Pat McGrath Labs teamed up with Google in 2023 to host an augmented reality pop-up experience in New York City. Courtesy of Pat […]
< 1 min read
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  1. Data & Insights

AI-Led Legacy Modernization for Retail and CPG: Transforming Applications and Data into an Intelligent Enterprise

It will not be too off the mark to say that retail and CPG organizations find themselves at a crossroads and a critical inflection point in decision-making for future growth. While the fundamentals of success, such as extreme customer-centricity, financial rigor and operational excellence through data-driven decisions remain firmly vital, there are some additional developments […]
5 min read
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  1. Technology & Innovation

AI and the Age of Individual Empowerment

Artificial intelligence adoption is starting to split into two trajectories. Enterprises eager to implement the technology are straining to do so effectively. Their large-scale, ambitious pilots have struggled to get past entrenched organizational habits, new security considerations, and the technology’s limits. Individuals, meanwhile, are gaining access to a new set of powerful tools, like Claude […]
4 min read
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  1. Media & Marketing

Pat McGrath Labs seeks a buyer

​[[{“value”:” Dive Brief Bids are due to Hilco Global by Jan. 26, with a public auction for the beauty brand’s assets to be held on Jan. 27. Published Jan. 5, 2026 By Tatiana Walk-Morris Pat McGrath Labs teamed up with Google in 2023 to host an augmented reality pop-up experience in New York City. Courtesy of […]
< 1 min read
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  1. Technology & Innovation

Mobile Augmented Reality Is No Longer Optional: Why Full-Service Restaurants Must Upgrade or Be Left Behind

  Four years ago, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated that meal kits were training wheels for Millennials. That insight proved prescient. Meal kits did not simply create incremental revenue; they retrained consumer behavior around control, customization, transparency, and participation in the meal occasion. Fast forward to 2025, and the […]
4 min read
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  1. Merchandising

How to Prepare for a Retail Buyer Meeting and Ace Your Presentation

If you want to get your product on retail shelves, meeting with a retail buyer is one of the most critical steps in the process. However, success doesn’t just come from having a great product — it comes from being prepared, professional, and persuasive. Retail buyers are busy professionals who evaluate hundreds of products every […]
4 min read
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  1. Channel: Delivery

Study:  How “Dynamic Pricing” May Be Driving Up Grocery Costs

The New York Times this morning has a piece about how a recent, limited study suggested the degree to which pricing on Instacart can be dynamic – some would say unacceptable fluid – which is “a trend economists say could be pushing up some prices.” Here’s the context for the piece: “On a Thursday in […]
5 min read
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  1. Technology & Innovation

The Stampede to Value, Macy’s Turnaround Traction, and Moody’s Chief Economist Mark Zandi on the K-Shaped Economy

We welcome Moody’s Mark Zandi, Moody’s Chief Economist and one of the most influential and trusted macroeconomic voices shaping markets, policy, and business strategy worldwide. Zandi begins by explaining how today’s consumer landscape is defined by a widening K-shaped economy—an income and wealth split decades in the making and now intensified by rising asset values and […]
3 min read
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  1. Technology & Innovation

The AI Device Wars Just Kicked Off In A Big Way

In a vacuum, the latest Apple executive departures were of little note. Apple user interface design leader Alan Dye and a deputy decamped for Meta this week, and longtime Apple watchers greeted the moves warmly. Dye, the guy behind Apple’s controversial ‘Liquid Glass’ operating system, was reportedly better at corporate politics than design, and his […]
5 min read
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  1. Technology & Innovation

Playing the legacy blame game: RTIH presents this week’s biggest retail technology stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail tech space. Here’s your briefing on the most important stories from the past few days, including Asda, Snapchat, Dior, Scandit, TikTok Shop, Voyado, foodora, Starship Technologies, Wing, and Walmart. 1. Asda puts blame on […]
7 min read
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  1. Technology & Innovation

Your Ultimate Guide to Making the Most of CES 2026

The Consumer Electronics Show (CES) is one of the most influential technology events in the world—where innovators, product manufacturers, retailers, and tech enthusiasts gather to experience the future. CES 2026 is expected to be bigger and more transformative than ever, showcasing the cutting-edge technologies that will shape the next decade. Whether you’re preparing to exhibit, […]
3 min read
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  1. Technology & Innovation

The Future of Product Launches in Retail (2026–2030): Trends, Predictions & the Rise of AI-Powered Retail

Product launches have always been essential in retail. They help brands stand out, attract new customers, and stay ahead of competitors. But the next five years will bring dramatic change. New technologies—especially artificial intelligence—will completely transform how brands introduce new products. If you’re planning to launch a product between now and 2030, here are the […]
3 min read
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  1. Department: Nonfood

Decades of Marketing

I originally drew a version of this cartoon before the AI boom. ChatGPT launched three years ago this week, and completely changed the trajectory of the decade. (The original panel I drew for the 2020s involved the metaverse, which already seems so dated.) It’s a good reminder things are always in flux in marketing. And […]
3 min read
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  1. Technology & Innovation

Raising Cane’s taps Emperia technology for Halloween themed virtual restaurant experience

Raising Cane’s is inviting customers to step inside a haunted version of its restaurants in partnership with Emperia. It has created its first ever haunted restaurant Halloween virtual experience, an interactive, limited time digital adventure anchored around a collectible Cane’s glow in the dark cup. Designed to bridge the real life experience with the digital […]
2 min read
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  1. Technology & Innovation

Building Iconic Brands in the Age of Influencers with Georgia-Pacific’s Laura Knebusch

The CPG Guys are joined in this episode by Laura Knebusch, SVP CPG Marketing & CX at Geaorgia-Pacific, the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers and building products.  Follow Laura on LinkedIn at: https://www.linkedin.com/in/laura-knebusch-8887033/Follow Georgia-Pacific on LinkedIn at: https://www.linkedin.com/company/georgia-pacific-llc/Follow Georgia-Pacific online at: https://www.gp.com/ […]
2 min read
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  1. Trends & External Forces

iDen2 and Bhutan NDI Announce Strategic Partnership to Launch Phenix, a Revolutionary End-to-End Digital Identity Solution

Source: iDen2 (EZ Newswire) SAN FRANCISCO, CA — iDen2, a leading digital identity platform provider, and Bhutan NDI, the organization behind Bhutan’s successful national digital identity deployment, today announced a strategic partnership to launch Phenix, an end-to-end digital identity solution that meets all industry standards and future regulatory requirements. The partnership combines innovative technology with […]
4 min read
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  1. Shopper & Customer

From Decline to Revival: The New Era of Brick-and-Mortar Retail

In a world increasingly dominated by e-commerce giants like Amazon, many are left pondering whether brick-and-mortar retail is a relic of the past. Product startups, in particular, are questioning the viability of physical stores as they strategize their market entry. This blog post explores whether traditional retail is truly dead or if there’s still room […]
4 min read
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  1. Technology & Innovation

Verizon Hosts Back-to-School Tech Workshops at 10,000 Stores

As the back-to-school season ramps up, Verizon is turning more than 10,000 stores into interactive tech workshops for families during Verizon Family Weekend, Aug. 9 and 10. This two-day activation marks the start of a month-long initiative focused on digital wellness, hands-on learning and smart tech solutions for students, parents and educators. Verizon experts will be onsite to […]
2 min read
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  1. Technology & Innovation

Latvian biometric startup Handwave announces $4.2 million seed funding round led by Practica Capital

Handwave, a biometric startup founded in Latvia, has raised $4.2 million in seed funding to launch its palm-based payment and identity platform in Europe and the US. The round includes backing from regional investors, led by Practica Capital, with support from FirstPick, Outlast Fund and Inovo.vc, and will fund product development, regulatory certifications, and live […]
3 min read
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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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