Data & Insights The Limited Role of AI in Ecommerce In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that succeed that singular moment. Underlying these experiences is the invisible hand of artificial intelligence, steering […] Retail TouchPoints September 21, 2023September 21, 2023 5 min read Technology & InnovationAIShoppersData & InsightsDeliveryMarketing: Direct & PersonalizationPredictions and ForecastsPricing & PromotionsConsumersOperations & Supply ChainMarketing: Social MediaMarketing: TradeMarketing: Loyalty & SubscriptionAcquisitionDept. ApparelExecutivesWeatherOwned Brands (Private Label)StrategyTargetUnilever 0 Saving Bookmark this article Bookmarked
Media & Marketing Why Fear Based Advertising Wins Brands and businesses are talking more than ever about the environment. The percentage of ads tested by Kantar LINK with some sort of social or environmental message (SEM) held steady at 2 percent or less from 2010 to 2019. From 2020 to 2022, it tripled to 6 percent, and is at 5 percent year-to-date. That […] Branding Strategy September 20, 2023September 20, 2023 3 min read Marketing: BrandSustainabilityStrategyTechnology & InnovationInsight ProvidersESG and CSRUnileverHealth & WellnessInclusivityMeta (Facebook)Predictions and ForecastsTargetMarketing: In Store 0 Saving Bookmark this article Bookmarked
Channel: Delivery Instacart Shares Up 12 Percent In First Day of Trading • From the Wall Street Journal: “Instacart’s shares jumped in their trading debut, another promising sign for a reawakening IPO market. “Shares of the grocery-delivery company finished their first day of trading at $33.70 on Tuesday on the Nasdaq exchange under the ticker CART, up 12% from the IPO price of $30 a share. “Instacart’s […] MorningNewsBeat September 20, 2023September 20, 2023 2 min read InstacartDeliveryResults & InvestmentAssociatesStart UpsTechnology & InnovationExecutivesPepsiCoSustainabilityAcquisitionUnileverEconomyWeatherCOVID19Food DeliveryDoorDashBrick and MortarMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Shopper & Customer Study: Uptick In Online Grocery Shopping, Plus High Satisfaction Levels Acosta Group is out with its annual online grocery shopping study, concluding that there has been “a slight uptick in online grocery shopping over last year, with 55% of grocery shoppers buying groceries online at least some of the time. This upward trend is driven by more consumers who are shopping online regularly but still […] MorningNewsBeat September 20, 2023September 20, 2023 2 min read ConsumersShoppersDeliveryMarketing: In StoreVendorsBOPISOmnichannelPredictions and ForecastsIndustry Conferences and EventsInstacartDept. FreshCOVID19UnileverUbereatsPricing & PromotionsMarketing: TradeMarketing: Loyalty & SubscriptionDoorDashDept. RefrigeratedFood DeliveryEconomyExecutivesData & InsightsDept. PerimeterWalmartDept. DairyBig Data 0 Saving Bookmark this article Bookmarked
Department: Food Coming Attraction: Georgia Grocer Hopes To Hit One Long & Straight MNB often focuses on stores that differentiate themselves through unique products and services, offering a value proposition that seems different from those offered by the competition. That seems to be the pitch for FreshTake, a new grocer scheduled to open next summer in Augusta, Georgia, in a former Whole Foods location, which has been getting […] MorningNewsBeat September 20, 2023September 20, 2023 2 min read Dept. FreshDept. BeverageDept. GroceryDept. Adult BevMarketing: In StoreShoppersDept. Fresh PreparedStore LocationCompetitionWhole FoodsDept. PerimeterWegmansRegional GroceryUnileverDept. BakeryPricing & PromotionsInternationalExecutivesBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Delivery Zapp agrees rapid delivery tie up with at home, self-diagnostic tests provider Newfoundland Newfoundland, a provider of at home, self-diagnostic tests in the UK, and rapid delivery firm, Zapp, have announced a new partnership in London. Customers can now quickly test for various illnesses and diseases, while also knowing that Zapp has them covered with various personal health and hygiene products, over-the-counter medicines, and everyday essentials. Co-founder of […] Retail Technology Innovation Hub September 20, 2023September 20, 2023 2 min read Q CommerceDeliveryData & InsightsHealth & WellnessPartnershipsInternational - UKCOVID19UnileverStrategyResults & InvestmentExecutivesConsumers 0 Saving Bookmark this article Bookmarked
Channel: Grocery Worth Reading: Publix’s Uncomplicated Approach To A Complicated World Vox has a really interesting story about Publix Super Markets, a company that has dominated the Florida landscape for decades, and how it tries to being an uncomplicated ethos to an often complicated reality. There are, the story says, “the complications of real life — brushes with politics, labor-related controversies, a small-c conservative approach to […] MorningNewsBeat September 19, 2023September 19, 2023 2 min read Regional GroceryPublixBrick and MortarWegmansGovernmentDeliveryInstacartDept. GroceryDept. Natural / OrganicHealth & WellnessKrogerOperations & Supply ChainPredictions and ForecastsUnileverAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs. This […] Wiser Retail Strategies September 18, 2023September 21, 2023 4 min read Holiday & EventsData & InsightsShoppersMarketing: UGCConsumersTrends: RetailDept. NonfoodMarketing: TradeCOVID19Marketing: Social MediaReturnsWalmartPredictions and ForecastsStrategyCustomer ExperiencePartnershipsBest BuyMarketing: In StorePricing & PromotionsOperations & Supply ChainDeliveryMerchandisingTrends: ShoppingUnileverBrick and MortarAmazon 0 Saving Bookmark this article Bookmarked
Technology & Innovation Survey: US Workers Fear Technology Will Make Them Obsolete Gallup is out with a new survey saying that “22% of US workers worry technology will make job obsolete,” a number that is up seven points in two years. Here’s how Gallup frames the increased concerns: “The recent rise in people’s concern about their job becoming obsolete is owing almost entirely to college-educated workers, among […] MorningNewsBeat September 18, 2023September 18, 2023 2 min read Technology & InnovationAssociatesAIThick DataAmazonPredictions and ForecastsCompetitionUnileverExecutives 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Albertsons Launches “Flash” 30-Minute Pickup/Delivery Service Albertsons yesterday launched a new pickup and delivery service called “Flash,” which it says allows customers “to receive their DriveUp & Go and delivery orders in as little as 30 minutes.” The company said it is now available in more than 2,000 locations. Two elements of the “Flash” program: • “Members of the company’s FreshPass […] MorningNewsBeat September 14, 2023September 14, 2023 < 1 min read DeliveryBOPISRegional GroceryAlbertsons / SafewayUnileverShoppers 0 Saving Bookmark this article Bookmarked
Retailer Media As Advertisers Shift Budgets into Retail Media, IAB Releases Measurement Standards The Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail media, including The Mars Agency, Albertsons Media Collective, Google, Unilever U.S., Criteo, Best Buy Ads, […] Retail TouchPoints September 14, 2023September 14, 2023 3 min read Marketing: Retail MediaData & InsightsStrategyTechnology & InnovationAgenciesStreamingCompetitionMarketing: BroadcastResults & InvestmentMarketing: Social MediaKrogerPartnershipsUnileverTargetShoppersRegional GroceryMarketing: OOHExecutivesMarketing: ShopperWalmartGoogleESG and CSRAlbertsons / SafewayBest BuyMarketing: BrandBrick and Mortar84.51 0 Saving Bookmark this article Bookmarked
Retailer Media As Advertisers Shift Budgets into Retail Media, IAB Releases Measurement Standards The Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail media, including The Mars Agency, Albertsons Media Collective, Google, Unilever U.S., Criteo, Best Buy Ads, […] Retail TouchPoints September 13, 2023September 14, 2023 3 min read Marketing: Retail MediaData & InsightsStrategyTechnology & InnovationAgenciesStreamingCompetitionMarketing: BroadcastResults & InvestmentMarketing: Social MediaKrogerPartnershipsUnileverTargetShoppersRegional GroceryMarketing: OOHExecutivesMarketing: ShopperWalmartGoogleESG and CSRAlbertsons / SafewayBest BuyMarketing: BrandBrick and Mortar84.51 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Exploring how online casinos impact the gambling world Online casinos have risen to prominence in recent years, upsetting the conventional bricks and mortar casino business model. This proliferation provides you with a fresh and practical option to partake in betting on your favourite games. In this article, we will examine the wide ranging effects they have had on the betting industry. So, follow […] Retail Technology Innovation Hub September 11, 2023September 11, 2023 3 min read Dept. Toys & GamesDept. NonfoodESG and CSRResults & InvestmentMarketing: In StoreUnileverMarketing: TradeInternational - UKDept. Fresh 0 Saving Bookmark this article Bookmarked
Media & Marketing Building A Successful Event Brand Do people line up for LEGO events for blocks? Would a ‘World Origami Championship’ be aired on Paperview? I’ll speak to that below, and as a spectator and ‘puntestant’ (my stage name is Kenny Dewitt – ‘Can-He-Do-It’) I can tell you Punderdome is amazing and a shining example of a successful event brand. Since 2011 […] Branding Strategy September 11, 2023September 11, 2023 6 min read Marketing: BrandTechnology & InnovationAIStrategyCompetitionMarketing: In StorePredictions and ForecastsUnileverShoppersDept. Toys & GamesAmazonDeliveryDept. GroceryMarketing: Social MediaMeta (Facebook)Marketing: VoiceMarketing: UGCConsultingMarketing: BroadcastEconomyChatGPTCOVID19Dept. Nonfood 0 Saving Bookmark this article Bookmarked
Department & Category U.S. Food Companies Go Deal Hunting as Pandemic Growth Fades U.S. packaged food companies are gearing up for a wave of acquisitions to restructure their brand portfolios as pandemic-driven growth slows and the impact of price hikes levels off. Last month, Campbell Soup acquired Sovos Brands for $2.7 billion, while Unilever purchased premium frozen yogurt brand Yasso and Mars, the maker of Snickers, acquired Kevin’s… RetailWire September 11, 2023September 11, 2023 < 1 min read Dept. GroceryCOVID19UnileverMars Inc.Dept. Dairy 0 Saving Bookmark this article Bookmarked
Channel: Grocery Kroger Reports Second Quarter 2023 Results and Reaffirms Guidance The Kroger Co. (NYSE: KR) today reported its second quarter 2023 results, reaffirmed 2023 guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth. Kroger September 8, 2023September 8, 2023 8 min read KrogerResults & InvestmentDept. FuelShoppersPredictions and ForecastsEconomyGovernmentSustainabilityHealth & WellnessInclusivityConsumersDept. FreshMergersStrategyRegional GroceryDept. DairyOperations & Supply ChainCOVID19PartnershipsPress ReleasePhilanthropyOwned Brands (Private Label)Dept. PharmacyDept. GroceryExecutivesMarketing: Direct & PersonalizationWeatherReturnsTargetUnileverDeliveryDivestituresData & InsightsDept. PerimeterDept. Natural / OrganicESG and CSRHomeChefVendorsTrends: ConsumerPricing & PromotionsMarketing: Retail MediaMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: A Kick In The Head I commented yesterday in FaceTime about a great piece in Entrepreneur about how employee cynicism and irony get in the way of employee engagement, which, when nurtured, actually can be a tangible business advantage. One MNB reader responded: Engagement Behavior, you are not the only one! Well said and from an HR perspective (and a […] MorningNewsBeat September 8, 2023September 8, 2023 5 min read EconomyAssociatesMarketing: Social MediaAmazonBrick and MortarWalmartOperations & Supply ChainMarketing: In StoreGovernmentShoppersUnileverTwitterCOVID19Regional GroceryPartnershipsDept. FuelDept. GroceryAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Associates & Employees Hiring Expected To Slow; Retail To Take The Brunt Of The Trend New government projections for the coming decade suggest that hiring is likely to slow down, and that retail will be of the segments likely to suffer the most. From Bloomberg: “US employment gains will slow significantly and be more concentrated across few sectors in the decade through 2032 as population growth moderates, fresh government estimates […] MorningNewsBeat September 7, 2023September 7, 2023 2 min read AssociatesEconomyGovernmentESG and CSRMarketing: In StoreDept. HBCDept. FuelDept. FreshOperations & Supply ChainTechnology & InnovationHealth & WellnessUnilever 0 Saving Bookmark this article Bookmarked
Shopper & Customer Pumpkin Spice Becomes Pumpkin on Ice: The Impact of Climate Change on Seasonal Joy It’s that time of year when the desire for a fall favorite overpowers physical seasonal shifts. That’s right, pumpkin spice is back before the first fall leaf has even hit the ground. Traditionally associated with cozy warmth, pumpkin spice is notably being delivered on ice this year. Climate change and its coinciding weather patterns are […] Mintel September 6, 2023September 6, 2023 4 min read ConsumersDept. BeverageWeatherRestaurantsHealth & WellnessUnileverInternational - North AmericaMarketing: Social MediaESG and CSRCOVID19Data & InsightsTargetTwitterMeta (Facebook)DeliveryDept. OTCEconomyTrends: ConsumerTechnology & Innovation 0 Saving Bookmark this article Bookmarked
CPG & FMCG Dove encourages women to embrace armpit confidence for NYFW A Pit Stop activation and #FreethePits social push arrive as the buzzy fashion gathering kicks off under sweltering conditions. MarketingDive September 6, 2023September 6, 2023 < 1 min read UnileverESG and CSRDept. Apparel 0 Saving Bookmark this article Bookmarked
Shopper & Customer Customer Satisfaction Management: The Key to Sustained Brand Leadership Customer satisfaction is not just important—it’s essential. The success of any business largely depends on happy customers. Businesses that prioritize customer satisfaction tend to not only retain their existing customers but also often attract new ones. It is not just about selling a product or service, but about delivering an experience that leaves the customer […] Wiser Retail Strategies September 6, 2023September 7, 2023 5 min read ShoppersReturnsMarketing: Loyalty & SubscriptionCustomer ExperienceStrategyMarketing: UGCPricing & PromotionsThick DataInsight ProvidersPredictions and ForecastsConsumersMarketing: Direct & PersonalizationMarketing: Social MediaTechnology & InnovationSustainabilityData & InsightsMarketing: TradeUnileverESG and CSRMarketing: In StoreBrick and Mortar 0 Saving Bookmark this article Bookmarked
Data & Insights AI powered customer support in rental services: improving user experiences Artificial intelligence is an area of computer science that develops systems and algorithms that enable tasks to be formed without humans. This can include everything from problem solving and decision making to language comprehension and speech recognition. AI is increasingly being integrated into many industries, including the rental industry, and is changing the way that […] Retail Technology Innovation Hub September 4, 2023September 4, 2023 3 min read AITechnology & InnovationShoppersData & InsightsDept. NonfoodLegal & CriminalHoliday & EventsInternational - UKCompetitionResults & InvestmentDept. AppliancesConsumersESG and CSRMarketing: Social MediaSustainabilityTech: RoboticsUnilever 0 Saving Bookmark this article Bookmarked
CPG & FMCG Ranked: Most Popular U.S. Undergraduate Degrees (2011–2021) Ranked: Most Popular U.S. Undergraduate Degrees (2011–2021) In an era of soaring tuition fees and mounting student debt, choosing which undergraduate degree to pursue has become a crucial decision for any aspiring college student. And it always helps to see which way the winds are blowing. This visualization by Kashish Rastogi, based on data from […] Visual Capitalist September 3, 2023September 5, 2023 3 min read UnileverHealth & WellnessTechnology & InnovationData & InsightsPredictions and ForecastsCOVID19Data VisualizationDept. Natural / OrganicESG and CSRGovernmentInclusivityLegal & CriminalPackagingStreamingAgencies 0 Saving Bookmark this article Bookmarked
Media & Marketing A Vacation FaceTime with the Content Guy – “Serendipity Has Limits” Content Guy’s Note: Yes, I know I’m supposed to be on vacation. But while I’m off, I figured I’d file a daily series of FaceTime videos about a variety of off-the-beaten-path subjects that offer relevant business lessons. I don’t want you to forget me, and I don’t want you to think I’ve forgotten you. There […] MorningNewsBeat August 30, 2023August 30, 2023 < 1 min read Marketing: Social MediaUnileverDept. NonfoodAssociatesAmazon 0 Saving Bookmark this article Bookmarked
Channel: Grocery Publix Talks To The Animals: “Stay Out!” Parade reports that Publix Super Markets has started putting up signs in its stores noting its “ban on pets and emotional support animals.” The move – which actually just serves to enforce a policy that has existed for years – is generating some controversy among customers. “While some people agree with the ban,” the story says, […] MorningNewsBeat August 22, 2023August 22, 2023 2 min read Regional GroceryPublixDept. PetESG and CSRBrick and MortarUnileverShoppersMarketing: Social MediaMarketing: In StoreGovernment 0 Saving Bookmark this article Bookmarked
Data & Insights How Pep Boys is Using Customer Data to Optimize Marketing In episode 415 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chris Ebel, former assistant vice president, marketing and CRM at Pep Boys, the leading automotive aftermarket chain in the U.S. Listen in as Ebel discusses his role at the organization (0:40), why it’s critical for retailers to track shoppers’ paths to purchase (1:10), and how […] Joe Keenan August 21, 2023August 21, 2023 < 1 min read Data & InsightsAgenciesShoppersMarketing: Direct & PersonalizationDept. NonfoodPodcastsOmnichannelUnileverStrategyMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain The Pre-Peak Season Warehouse Management Health Check-Up There’s a maintenance strategy for every major purchase you’ve made. You know when your car needs an oil change. You know when the filters on your appliances should be swapped. You know when your pick process needs to be reviewed … you don’t, do you? Do You Have a Warehouse Management Maintenance Schedule Ahead of […] Josh Lett August 18, 2023August 18, 2023 5 min read Operations & Supply ChainAssociatesTechnology & InnovationHealth & WellnessStrategyAmazonPackagingOmnichannelMarketing: Loyalty & SubscriptionExecutivesDept. NonfoodMerchandisingPredictions and ForecastsData & InsightsDeliveryDept. FuelUnileverDept. AppliancesTech: IoTTrends: TechLegal & CriminalAgencies 0 Saving Bookmark this article Bookmarked
CPG & FMCG Degree rides World Cup hype with girls’ soccer program A Change the Field program from the Unilever marketer includes free seminars on how to boost equity in the sport. MarketingDive August 17, 2023August 17, 2023 < 1 min read Unilever 0 Saving Bookmark this article Bookmarked
Merchandising Axe offers ‘Logne Forgiveness in latest affordable luxury push The brand has again teamed with rapper Lil Baby for a TikTok giveaway offering consumers a $150 Cash App refund for their expensive cologne. MarketingDive August 17, 2023August 17, 2023 < 1 min read UnileverPricing & PromotionsConsumersTikTokMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Channel: Mass Who will pay to decarbonize the supply chain? [[“value”:” To decarbonize the world, the world must decarbonize the supply chain, and quickly. Some 75% of all greenhouse gas emissions fall under Scope 3 emissions, which includes the upstream supply chain as well as the end use of a company’s goods and services. To cut those emissions enough to avoid catastrophic climate change will […] RetailDive August 17, 2023August 17, 2023 7 min read SustainabilityOperations & Supply ChainResults & InvestmentExecutivesEconomyTargetWalmartESG and CSRConsumersConsultingData & InsightsDept. ApparelPredictions and ForecastsDept. FuelThick DataTechnology & InnovationDept. FreshUnileverData VisualizationVendorsDept. PerimeterBrick and MortarMarketing: In StoreMarketing: UGCAssociates 0 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Mass Department: Adult Beverage Department: Beverage Department: HBC ESG Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Retail Ecosystem Data & Insights Shopper & Customer Trends & External Forces Retail Operations Operations & Supply Chain Stores & Formats Hy-Vee launches RedMedia omnichannel retail media network Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Channel: Grocery Channel: Grocery - Natural Department: Food Acquisitions, Divestitures & Mergers Corporate Finance Partnerships & Alt Profit Shopper & Customer Start Ups Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Stores & Formats Instacart stock languishes after IPO Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Retailer Media Retail Media Metrics #30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […] Written by Lisa Goller September 21, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer CPG companies aim to make recycling simpler for consumers Dispelling consumer confusion around plastics recycling, investing in local programs and embracing molecular technologies are some of the current steps the Consumer Brands Association and its members are taking to create a sustainably packaged future. Written by Supermarket Perimeter September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked
Holiday & Events Trends & External Forces Holiday & Events The big chill: Holiday retail sales 2023 expected to slow Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […] Written by Future of Commerce September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked