Shopper & Customer Consumers Do Not Want to Cook Dinner Time and time again regular readers of this blog have heard Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® explain how and why consumers do not want to invest the time to cook a meal from scratch. Rather consumer like to buy grocerant niche Ready-2-Eat or Heat-N-Eat meals or meal components. Yes, […] Grocerant Guru July 4, 2022July 4, 2022 3 min read ConsumersDept. GroceryBig DataMarketing: SocialData & InsightsRestaurantsMeta (Facebook)Thick DataDept. FreshConsultingTwitterInsight ProvidersBrick and MortarStrategyCOVID19Dept. DeliESG and CSR 0 Saving Bookmark this article Bookmarked
Media & Marketing 2022 Mid-Year Retrospective with Sri & PVSB In this episode, Sri & PVSB engage in some rank punditry as they explore the state of the CPG/Retail industry half way into 2022. Topics they cover: State of omnichannel – ecommerce or store – who is winning? Implosion of immediate delivery vertical The emergence of live streaming & video Influence of digital content on […] The CPG Guys July 2, 2022July 2, 2022 < 1 min read PodcastsMarketing: Retail MediaCryptoStreamingDeliveryMarketing: Digital MediaOmnichannelCoca ColaRestaurantsOperations & Supply ChainMarketing: Loyalty & SubscriptionNFTTechnology & InnovationMarketing: In StoreKellogg'sData & InsightsCOVID19Big Data 0 Saving Bookmark this article Bookmarked
Shopper & Customer A Friction-Free Retail Experience: Fact or Fantasy? The disruption and shifting demands of the past 24 months have elevated retail’s focus on the “consumer experience,” as e-commerce transformed the way retailers do business and forced large-scale technology adoption and innovation. But while it may seem like the shift to experience-focused retail delivery happened overnight, these changes were already underway, even before the […] Sunder Pillai July 1, 2022July 1, 2022 3 min read ConsumersShoppersTechnology & InnovationBOPISCustomer ExperienceCustomer ExperienceCOVID19Brick and MortarAssociatesOperations & Supply ChainStrategyDeliveryEconomyMetaverseOmnichannelDept. ApparelTrends: Tech 0 Saving Bookmark this article Bookmarked
Trends & External Forces Cybercriminals and the Fraud Threat of Buy Now, Pay Later The second half of 2021 saw 35.5 billion online transactions processed with a global growth in volume of 44 percent year-over-year (YoY), according to a recent LexisNexis® Risk Solutions study. The study illustrated that accelerated digitalization, fueled by the pandemic, continues across a multitude of different demographics and geographies. This change in consumer mentality and […] Maanas Godugunur July 1, 2022July 1, 2022 3 min read ConsumersLegal & CriminalTrends: FinanceBNPLShoppersCOVID19GovernmentResults & InvestmentPredictions and ForecastsCustomer ExperienceCustomer ExperienceESG and CSRProcter & GambleData & InsightsMarketing: In StoreTargetTechnology & InnovationBig DataAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights The 2022 Back to School Survey: 1,400 Moms Talk BTS Shopping What do you get when you combine one of the largest shopping events of the year with historic levels of inflation, stock shortages, and labor issues? We’ll tell you exactly what you get… You get the 2022–23 Back to School (BTS) shopping season. As noted in Field Agent’s Back to School Success Kit: How Brands […] Field Agent July 1, 2022July 1, 2022 2 min read Thick DataHoliday & EventsShoppersMarketing: SocialEconomyConsumersTechnology & InnovationStrategyMarketing: In StoreExecutivesDept. FuelCOVID19Associates 0 Saving Bookmark this article Bookmarked 5
Trends & External Forces Boots benefits from strong post pandemic bounce back and transformation success Boots has posted strong growth in its third quarter with Boots UK comparable retail sales up 24% as the company reaped the benefits of its ongoing… View Article The Retail Bulletin July 1, 2022July 1, 2022 < 1 min read Procter & GambleCOVID19International - UKDept. HBCHealth & Wellness 0 Saving Bookmark this article Bookmarked
Department: Nonfood Household Income Distribution in the U.S. Visualized as 100 Homes Household Income Distribution in the U.S. Visualized as 100 Homes Income inequality and wealth disparity have been frequent topics of conversation, even before the pandemic upended the economy. Now, rising inflation and interest rates, and a possible recession on the horizon are bringing these societal divides into sharp focus. In the above visualization, U.S. households […] Visual Capitalist July 1, 2022July 1, 2022 3 min read Dept. NonfoodEconomyConsumersOperations & Supply ChainCOVID19Dept. BeverageResults & InvestmentData & InsightsBig DataPredictions and ForecastsProcter & GambleDept. GroceryAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Ikea’s Wim Blaauw talks major digital transformation push Ikea is currently undergoing the biggest digital transformation in its almost 80-year history. “We are realistic. We know that the first thing that springs to mind are “big blue boxes” when people think of us, and not technology or digital innovation,” says co-Chief Digital Officer Wim Blaauw. “When I joined the digital organisation two years […] Retail Technology Innovation Hub July 1, 2022July 1, 2022 2 min read Technology & InnovationShoppersInternational - UKCOVID19SustainabilityPredictions and ForecastsOperations & Supply ChainMarketing: In StoreInclusivityExecutivesData & InsightsBig DataAI / ML 0 Saving Bookmark this article Bookmarked
Technology & Innovation Robotic palletizers, depalletizers enhance worker safety, increase efficiency As the pandemic has had unforeseen impacts on beverage manufacturing, experts note that advanced palletizing systems have helped warehouse operations increase efficiencies while bringing returns on investment. Bevindustry.com Commentary July 1, 2022July 1, 2022 < 1 min read Technology & InnovationTech: RoboticsOperations & Supply ChainReturnsDept. BeverageResults & InvestmentCOVID19 0 Saving Bookmark this article Bookmarked
Shopper & Customer It’s Time We Make E-Commerce More Human The pandemic sucks. Bold statement. I know, I know. Our relationship with COVID-19 feels like the most toxic relationship you could imagine. Once we think we’re close to done with cancellations, quarantines and masks, one of those pesky little variants pops up and forces itself back into our lives. We grab our belongings (I imagine […] Zach Holmquist June 30, 2022June 30, 2022 4 min read ShoppersConsumersCOVID19Dept. NonfoodPredictions and ForecastsTechnology & InnovationAssociatesMarketing: SocialData & InsightsCustomer ExperienceConsultingCustomer ExperienceProcter & GambleBig DataTrends: ConsumerAmazonDept. Toys & GamesHoliday & EventsMarketing: MobileOperations & Supply ChainShopifyTech: AIThick DataTikTokAI / ML 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Tackling the Disruptions and Scarcity of the Supply Chain We’ve all noticed many of the things we buy are in short supply. From our favorite foods to furniture, items that once seemed to be in abundance on store shelves or online are out of stock and often come with lengthy waitlists. Pandemic-induced supply chain plagues — like chip shortages, labor shortages, and backlogged cargo […] Gabe Grifoni June 30, 2022June 30, 2022 3 min read Operations & Supply ChainDept. NonfoodTechnology & InnovationAssociatesCOVID19StrategyPredictions and ForecastsVendorsConsumersData & InsightsDept. GroceryEconomyMarketing: In StoreSustainabilityExecutives 0 Saving Bookmark this article Bookmarked
Media & Marketing Retail workers want better options to manage availability, holiday and pay Retail employees are seeking better workplace technology solutions to manage their availability, holiday and pay, according to research by Fourth. The company’s new whitepaper is built on two surveys. One was of 502 retail workers in the UK, and the second was of 251 HR, digital transformation, IT, finance and operations decision makers at senior […] Retail Technology Innovation Hub June 30, 2022June 30, 2022 4 min read Technology & InnovationMarketing: SocialTwitterAssociatesTrends: TechHoliday & EventsInternational - UKBig DataData & InsightsCOVID19Results & InvestmentOmnichannelOperations & Supply ChainTrends: RetailStrategyBrick and MortarConsumersMeta (Facebook)RestaurantsPredictions and ForecastsInternationalPartnershipsDept. Nonfood 0 Saving Bookmark this article Bookmarked
Shopper & Customer The Next Generation of Mobile Apps Key features your mobile app must have to create the ideal customer experience By Brandon Solnit – PAR Technology As we move into a post-pandemic world, restaurants have needed to adjust and adapt their services for their guests. In the eyes of the customer, mobile ordering apps have become a hot commodity in the restaurant […] Partech June 30, 2022June 30, 2022 4 min read ShoppersMarketing: Loyalty & SubscriptionBOPISRestaurantsTechnology & InnovationCOVID19DeliveryConsumersCustomer ExperienceCustomer ExperienceDept. Toys & GamesDept. NonfoodData & InsightsMarketing: Direct & PersonalizationStore LocationProcter & GamblePricing & PromotionsPartnershipsPredictions and ForecastsPhilanthropyBig DataMarketing: In StoreGoogleAutonomous VehiclesDept. GroceryThick DataConsultingAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Firework prices have doubled since pandemic began There was a shortage of fireworks in 2020 and 2021. Supply shortages are no longer a problem, but consumers will be shelling out way more to get less this Independence Day. “I would say from 2019 till ‘22, items’ [costs] have at least doubled,” said Bruce Zoldan, president and CEO of Phantom Fireworks. RetailWire June 30, 2022June 30, 2022 < 1 min read COVID19ConsumersHoliday & EventsExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights State of the Home Goods Industry Growth of home goods industry is starting to slow The home category won big during the pandemic, with both multi-category generalists and home-focused retailers reporting record sales. This continued into 2021. Looking at the top 30 pure-play furniture retailers, YipitData found consistent year-over-year GMV growth. However, in both March and April 2022, year-over-year GMV had […] Yipitdata June 30, 2022June 30, 2022 2 min read Data & InsightsBig DataConsumersDept. NonfoodData VisualizationCOVID19 0 Saving Bookmark this article Bookmarked
Data & Insights Preparing For a Tough Economy? Your Whole Workforce Needs Data Skills Business leaders have been on a wild ride since early 2020, and now economists predict a challenging road ahead. It’s never been more important to empower every worker with the data they need to understand, analyze, and make decisions. Why? Data-literate workforces create data-driven companies with higher revenue, better customer service, best-in-class efficiency, and better […] Salesforce June 30, 2022June 30, 2022 4 min read Data & InsightsBig DataData VisualizationAssociatesInsight ProvidersEconomyShoppersTechnology & InnovationCustomer ExperiencePredictions and ForecastsStreamingDept. NonfoodCustomer ExperienceOperations & Supply ChainCOVID19Procter & GambleAI / MLMarketing: In StoreMarketing: BroadcastThick DataConsultingESG and CSRMarketing: Direct & PersonalizationStrategySustainability 0 Saving Bookmark this article Bookmarked
Trends & External Forces WBA tops Q3 sales and earnings forecasts DEERFIELD, Ill. — Walgreens Boots Alliance posted third quarter sales and earnings that beat Wall Street’s projections. The company’s adjusted earnings per share of 96 cents topped analysts’ forecast of 92 cents, while its revenue of $32.6 billion exceeded the predicted $32.06 billion. WBA said it was maintaining its full year adjusted EPS guidance of […] MMR June 30, 2022June 30, 2022 5 min read WalgreensCOVID19Results & InvestmentHealth & WellnessPredictions and ForecastsInternationalDept. PharmacyInternational - UKPartnershipsProcter & GambleGovernmentDept. OTCDept. HBCConsumersAssociatesExecutivesEconomyStore LocationTargetMarketing: Social 0 Saving Bookmark this article Bookmarked
Trends & External Forces NRF: Economy slowing but recession is unlikely in near term WASHINGTON – The U.S. economy’s rate of growth is slowing, but consumers remain financially healthy and the nation is unlikely to enter into a recession during the remainder of 2022, National Retail Federation chief economist Jack Kleinhenz said Thursday. “I am not betting on an official recession in the near term, but the most recent […] MMR June 30, 2022June 30, 2022 3 min read EconomyConsumersAssociatesDept. NonfoodRestaurantsPredictions and ForecastsCOVID19Data & InsightsBig DataOperations & Supply ChainStore LocationShoppersDept. FuelMarketing: SocialGoogleExecutivesThick DataTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Data & Insights Revolutionary Retail: Supply Chain & Inventory Management In this episode of Revolutionary Retail, our panelists explore the impact COVID-19 had on the labor market and supply chain, emerging retail technology, and the importance of implementing this new technology to improve customer experience. Panelists: Susan Walsh, GM and CTO, US Retail and Consumer Goods at Microsoft Cathy Hotka, Retail Insider at Cathy Hotka […] Rethink Retail June 30, 2022June 30, 2022 < 1 min read Operations & Supply ChainBig DataData & InsightsTechnology & InnovationAssociatesCOVID19Customer ExperienceCustomer ExperienceConsumersExecutivesShoppers 0 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural Incoming Whole Foods CEO Says Prices Will Be Major Focus From the Wall Street Journal, an interview with incoming Whole Foods CEO Jason Buechel in which he says that “price investments are resonating with Whole Foods customers, he said, particularly as inflation is changing the way people shop. “As prices increase, the grocer is working with suppliers and deciding how much to pass on and […] MorningNewsBeat June 30, 2022June 30, 2022 2 min read Whole FoodsDept. GroceryExecutivesAmazonSustainabilityEconomyTechnology & InnovationOperations & Supply ChainCOVID19 0 Saving Bookmark this article Bookmarked
Data & Insights The business case for marketing balance In late May, the U.S. military airlifted 70,000 pounds of baby formula from Europe to the U.S. to help with the national shortage. It was another troubling development in what has become a national supply-chain crisis that’s still affecting everything from cars to semiconductors to lumber. And that’s a problem for marketers focused on lower-funnel […] Nielsen June 30, 2022June 30, 2022 2 min read Big DataInsight ProvidersData & InsightsConsumersCompetitionOperations & Supply ChainCOVID19Dept. NonfoodShoppersStrategyAcquisitionTechnology & InnovationEconomyHealth & WellnessMerchandisingPredictions and ForecastsPricing & PromotionsProcter & GambleTarget 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Raining Tacos from the Heavens How the new Taco Bell Defy in Brooklyn Park, Minnesota is defying the odds and changing the way drive-thrus operate By Brandon Solnit – PAR Technology Drive-thru services account for a large portion of fast-food restaurant operations. With 42% of all restaurants operating drive-thrus, it has become an operational necessity. From line-busting to pulling cars, […] Partech June 30, 2022June 30, 2022 4 min read RestaurantsConsumersShoppersDept. GroceryTechnology & InnovationDeliveryAssociatesMarketing: Loyalty & SubscriptionPredictions and ForecastsOperations & Supply ChainProcter & GamblePricing & PromotionsMarketing: Direct & PersonalizationDept. ApparelCOVID19Partnerships 0 Saving Bookmark this article Bookmarked
Technology & Innovation Contactless Payments are Here to Stay with PARPay Payment services are evolving and PARPay is here to help your restaurant adapt to the forever-changing times By Brandon Solnit – PAR Technology As the pandemic slowly starts to subside and life inches back to normal, the restaurant industry has seen a major change in the way customers make purchases. One thing Covid-19 brought to […] Partech June 30, 2022June 30, 2022 3 min read Technology & InnovationRestaurantsShoppersConsumersCOVID19Data & InsightsBig DataMarketing: Loyalty & SubscriptionDept. GroceryDept. NonfoodSustainabilityLegal & CriminalMarketing: Direct & PersonalizationHealth & WellnessMarketing: BrandOperations & Supply ChainPartnershipsPredictions and ForecastsPricing & PromotionsProcter & GambleGoogleAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer 8 weird consumer spending trends The rising cost of living is wreaking havoc with consumer spending. And as food, transport, and energy prices continue to rocket, consumers aren’t the only ones cutting back. Tesla recently announced mass layoffs, while buy-now-pay-later giant Klarna has cut 10% of its staff. We see a clear consumer dilemma in our Zeitgeist data – between […] GWI (Global Web Index) June 30, 2022June 30, 2022 3 min read ConsumersHealth & WellnessSustainabilityMarketing: SocialCOVID19International - UKData & InsightsDept. GroceryBig DataBrick and MortarEconomyProcter & GambleESG and CSRShoppersResults & InvestmentDept. NonfoodPackagingOwned Brands (Private Label)Holiday & EventsDept. Adult BevDept. ApparelAssociates 0 Saving Bookmark this article Bookmarked
Channel: Drug Walgreens beats sales expectations as retail growth helps offset steep drop in Covid vaccines The drugstore reiterated its forecast for the year, after seeing online purchases jump and retail sales bounce back in the quarter. CNBC June 30, 2022June 30, 2022 < 1 min read WalgreensCOVID19Predictions and ForecastsProcter & Gamble 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Interview: Jan Heijblom, Sales Manager – GreyOrange On June 8 and 9, 2022, Deliver Event took place in Amsterdam. This event gave us the opportunity to meet and exchange with logistics solutions from all over the world. In this context, I had the opportunity to exchange with Jan Heijblom, Sales Manager at GreyOrange. Jan and I were able to discuss various topics, […] Ecommerce Nation June 30, 2022June 30, 2022 3 min read Operations & Supply ChainTechnology & InnovationTech: RoboticsDeliveryData & InsightsCOVID19Big DataMeta (Facebook)Marketing: SocialDept. HBCBrick and MortarAssociates 0 Saving Bookmark this article Bookmarked
Media & Marketing Amazon Prime Video’s Watch Party feature is now available on smart TVs and streaming devices Amazon Prime Video’s Watch Party feature, which lets you watch a movie or a TV show together with your friends remotely, is now available on smart TVs, streaming devices like Roku, and gaming consoles like Xbox or PlayStation. Before this expansion, the feature was available on desktops, Fire TV devices, and on the Prime Video […] TechCrunch June 30, 2022June 30, 2022 < 1 min read StreamingAmazonMarketing: BroadcastMarketing: Loyalty & SubscriptionMarketing: Digital MediaESG and CSRCOVID19Marketing: SocialTwitterUnilever 0 Saving Bookmark this article Bookmarked
Technology & Innovation Black Swan analyzes social media to predict which products will be successful Consumer packaged goods companies — think PepsiCo or Nabisco — face steep challenges from the rising cost of living and distribution. As inflation continues unabated, consumers’ disposable income isn’t going as far as it used to while products are becoming more expensive to ship. The pressure is on businesses to place their bets on the […] TechCrunch June 30, 2022June 30, 2022 3 min read Technology & InnovationConsumersData & InsightsPepsiCoBig DataESG and CSRMarketing: SocialShoppersDept. BeverageInternational - UKDept. Adult BevPredictions and ForecastsDept. GrocerySustainabilityOperations & Supply ChainStrategyResults & InvestmentProcter & GamblePartnershipsMarketing: In StoreMeta (Facebook)Marketing: UGCAssociatesEconomyDept. NonfoodCOVID19Thick DataAI / ML 0 Saving Bookmark this article Bookmarked
Corporate Strategy Bed Bath & Beyond CEO Mark Tritton Out as Sales Slow Mark Tritton, who took over as CEO of Bed Bath & Beyond in late 2019 to lead a transformation amid declining store traffic, resigned from his position on Wednesday. Bed Bath & Beyond Board Director Sue Gove, who is taking over as interim CEO, said in a news release that the leadership change occurred because […] Marie Albiges June 29, 2022June 29, 2022 2 min read Bed Bath & BeyondExecutivesCOVID19Owned Brands (Private Label)StrategyDept. HBCDept. NonfoodDivestituresStore LocationTargetBrick and MortarHealth & WellnessMerchandisingOperations & Supply ChainTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer How to Attract Gen Z Customers and Employees Alike Generation Z, or those born from 1997-2012, will be America’s largest generation by 2034, topping out at about 80 million. The oldest adult Gen Zers are already establishing potentially long-lasting earning and spending patterns, while the younger members of this demographic are still learning their first lessons about spending, saving and employer relations. To understand […] David Wilkinson June 29, 2022June 29, 2022 3 min read ConsumersAssociatesCOVID19ESG and CSRMarketing: SocialInclusivityEconomyPredictions and ForecastsDept. NonfoodResults & InvestmentShoppersThick DataConsultingTechnology & InnovationMarketing: In StoreMarketing: Loyalty & SubscriptionMeta (Facebook)Operations & Supply ChainPricing & PromotionsProcter & GambleTikTok 0 Saving Bookmark this article Bookmarked
Channel: Restaurants CPG: NonFood Channel: Restaurants Department & Category Department: Consumer Durables Department: HBC ESG Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Trends & External Forces How the KFC Crocs shoe became the hottest item at Fashion Week The KFC x Crocs Clogs sold out quickly after New York Fashion Week influencer event, winning KFC an award in the ‘Events: New Product or Service Launch’ category of Ragan’s 2021 Media Relations Awards. After grabbing attention with its Extra Crispy Sunscreen, fried chicken-scented scratch ‘n’ sniff Valentine’s Day cards, and an 11 Herbs & […] Written by PR Daily July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Data & Insights Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Associates & Employees Holiday & Events The 2022 Back to School Survey: 1,400 Moms Talk BTS Shopping What do you get when you combine one of the largest shopping events of the year with historic levels of inflation, stock shortages, and labor issues? We’ll tell you exactly what you get… You get the 2022–23 Back to School (BTS) shopping season. As noted in Field Agent’s Back to School Success Kit: How Brands […] Written by Field Agent July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer Trends & External Forces Consumers rank planetary health over population health Issues related to transparency and building consumer trust have led Innova Market Insights’ trend reports for several years. Now those trends are zeroing in on sustainability with a shift in key consumer concerns about the environment. Written by Food Business News July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Corporate Finance Department: HBC Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance ESG Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Operations & Supply Chain Kohl’s Ends Sales Talks With FRG, Citing Uncertain Retail and Financial Environment Kohl’s is off the sales block following the end of talks with Franchise Group (FRG), which has been the highest bidder for the company since the retailer began seeking a buyer in January 2022. When exclusive acquisition negotiations began in early June, FRG proposed $60 per share for Kohl’s, a valuation of $8 billion, eventually […] Written by Retail TouchPoints July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked
Associates & Employees Department: Foodservice Underground Donut Tour Launches in Dublin Today, the Underground Donut Tour, the World's Best Donut Tour, is launching their first tour within the European Union, specifically, in Dublin, Ireland. The Underground Donut Tour has been running for 7 years across the US and the UK, including Chicago, Philadelphia, New York City, Portland, Seattle, Boston, Nashville, New Orleans, London and now adding Dublin to our roster. Hosting thousands of guests from around the world and showcasing the best doughnuts each city has to offer. Written by PR Newswire July 1, 2022July 1, 2022 Saving Bookmark this article Bookmarked