COVID19

Articles about the impact Covid19 has had on the retail industry.

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  1. Channel: Grocery

Grocery market heading back to normality, data shows

Supermarket sales fell by 1.6% during the 12 weeks to 13 June 2021, new research reveals. The latest take-home grocery figures from Kantar show that while the number of grocery trips remains lower than in pre-Covid times, since last year there has been a 13.1% increase in the number of shopping visits made each month […]
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  1. Channel: Ecommerce & Digital

Worth Reading: Even As Pandemic Recedes, Grocery Sales Grow

Bloomberg writes that “grocery sales accelerated in late May and early June,” confounding analysts ” who expected robust grocery-store sales to diminish as the year progressed and as vaccinated Americans returned to offices, restaurants and travel. It can’t be explained by inflation, because grocers are also returning to their normal practice of discounting, which partially […]
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  1. Data & Insights

Health and Wellness Market Growth Drivers to Watch: Shoppers Prioritize Dietary Needs and Sustainability Concerns

Concerned Shoppers Are Taking Control During the lockdown months, many shoppers had limited options when it came to their health routines. Some gyms and fitness classes were closed, while plenty of people didn’t feel comfortable returning to in-person workouts anyway. Between those restrictions, a desire to stay healthy (and out of the doctor’s office), and […]
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  1. Channel: Mass

Walmart’s AI is getting smarter about grocery delivery

It’s no surprise that the coronavirus pandemic has changed the way we shop, especially when it comes to groceries. Grocery delivery apps experienced a record number of downloads in March 2020, and by the following month, Walmart Grocery (which is now integrated into the Walmart app) surpassed Amazon as the No. 1 shopping app on […]
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  1. Shopper & Customer

Success Criteria of Marketing Measurement for the Modern Digital Marketer

Measurement has long been a critical aspect of efficient marketing practices. That said, marketing technology hasn’t always been as rich in its capabilities as it is today. But as martech has improved over the years, engagement with media has grown increasingly more fragmented, elevating the challenges marketers have in proving the returns on their investments […]
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  1. Trends & External Forces

Cannes LIONS Live 2021: Post COVID World: The Next Phase with Brands and Esports

Few industries were prepared for the massive disruption that the COVID-19 pandemic caused throughout 2020, and even fewer were able to find a way to grow. The video game industry, however, did just that, with 82% of global consumers reporting that they played video games and watched game content during the height of the COVID-19 […]
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  1. Channel: Drug

Amazon, CVS, Macy’s, Target Add BNPL Option

Retailers including Amazon, CVS, Dell, Kroger, Macy’s, Nike, Nordstrom, Sephora, Target, Victoria’s Secret and Walgreens have added buy now, pay later capabilities from AfterPay via the payment provider’s app. Select customers can shop at these and other merchants by choosing a brand in the Afterpay Shop Directory and then paying for their purchase in installments. […]
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  1. Channel: Ecommerce & Digital

Prime Day 2021: Luggage and Home Improvement Soar During an Overall Modest Event

Prime Day 2021 sales grew relatively modestly compared to last year’s Prime Day, up 6.1% to $11 billion across both days according to data from Adobe Analytics. Overall ecommerce spending fell 1% compared to Prime Day 2020, according to data from Salesforce. However, third-party Amazon sellers and certain retail categories achieved their own success stories, […]
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  1. Trends & External Forces

RBS Communications Earns Bell Ringer Award

You could say it was the sweet sound of success when the Retail Business Services communications team was recognized for outstanding communications during the COVID-19 pandemic at the 2021 Bell Ringer Awards. Hosted and organized by the New England Publicity Club – an organization that celebrates Public Relations (PR) professionals and helps them grow their […]
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  1. Trends & External Forces

What Retailers can Learn from Theme Parks in the Wake of COVID-19

The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase in online sales in Q3 2020 compared to the same time in 2019. This shift has naturally led to conversations among retailers, real estate developers and property landlords about where brick-and-mortar retail fits this “next normal” of […]
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  1. Shopper & Customer

Consumers expect seamless experiences post-pandemic, but new data privacy laws present a challenge

John Tyreman, director of marketing at Silverback Strategies, shares insight on consumer behavior during the pandemic and how some of this behavior is likely to stick post-pandemic as restrictions ease and the economy returns to normal. One thing is clear: consumers experienced a new level of convenience that they would like to see continue.
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  1. Media & Marketing

How to Track and Manage Digital Shelf Reviews

How to Track and Manage Digital Shelf Reviews Amid the pandemic, more and more people turn to online shopping as a way to get their wants and needs in the safety of their home. Not only is online shopping a form of retail therapy, but it has now become more popular when shopping for essentials […]
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  1. Media & Marketing

The state of the on-demand delivery space: a year on from global lockdowns

By Sacha Michaud, Co-Founder, Glovo It has been more than a year since Italy announced the first of Europe’s coronavirus lockdowns. Across the continent countries began to follow suit, slamming the shutters down on public life in an effort to curb the spread of coronavirus. Slowly and then all at once the world changed.  The […]
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  1. Stores & Formats

New Norms/New Pathways to Purchase

As Stores Reopen: 5 Points of Consideration Sometimes out of crisis, there arises opportunity. COVID-19 forced a shutdown for most retailers across the nation. Now, as many brick-and-mortar stores plan their reopenings, they’re realizing just how much of a whole The post New Norms/New Pathways to Purchase appeared first on Medallion Retail.
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  1. Partnerships & Alt Profit

Nordstrom Opens 21 Store-in-a-Store INDOCHINO Experiences as it Grows Brand Partnerships

Nordstrom will open 21 INDOCHINO store-in-a-store shops across the U.S. by early July 2021, expanding INDOCHINO’s physical presence to nearly every major market in the country. The locations will offer personalized fitting and suiting services for shirts, chinos and outerwear. The experience of shopping at the store-in-a-store will closely mirror the experience of INDOCHINO’s 50 […]
2 min read
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  1. Trends & External Forces

Forrester’s US Retail Recovery Heat Map, June 2021 — Expected Income Loss Still High In Some Metros

Retail recovery is proceeding at different rates in various parts of the US. In May 2021, we adjusted our retail recovery heat map model to include the following factors: Economic sentiment — based on household expected loss of income in the next four weeks Change in cases — 14-day percentage change in cases Saturation of […]
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  1. CPG & FMCG

Grocery Retail Loyalty with TCC’s Simon Hay

The CPG Guys, Sri & PVSB, are joined in this episode by Simon Hay, CEO of TCC Global, an international marketing company that specialises in creating loyalty platforms and campaigns that change the way shoppers think, act and fee Follow Simon Hay on LinkedIn at: http://linkedin.com/in/simonhay999 Follow TCC Global online at: http://www.tccglobal.com Simon answers these […]
2 min read
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  1. Channel: Ecommerce & Digital

Pickup & Home Delivery: Marketing Opportunities in the Bag

The coronavirus pandemic has had a substantial effect on retail. But it’s also provided retailers with unconventional marketing opportunities. Consider that delivery and pickup options have grown as consumers have sought safer and more convenient methods of collecting their purchases. The post Pickup & Home Delivery: Marketing Opportunities in the Bag appeared first on Medallion […]
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  1. Corporate Purpose

How Resale, Sustainability and its 3,300 Stores Support Goodwill’s Key Mission — Jobs

In 1902, Reverend Edgar Helms began collecting used goods that were being discarded in wealthy Boston neighborhoods and redistributing them to people in need. Helms quickly realized that by employing those same people to repair and resell the products, he could give them something much more valuable than a handout — he could give them […]
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  1. Trends & External Forces

Home Fitness Finds New Purpose for Pop-Up

When the coronavirus forced nonessential businesses to shut down in March, gyms and fitness centers were among the retail casualties. And it was kind of remarkable how quickly consumers adapted to a Netflix-and-swill lifestyle. But the warmer weather has meant The post Home Fitness Finds New Purpose for Pop-Up appeared first on Medallion Retail.
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  1. Technology & Innovation

The New AI Frontier in Retail: Data-Scarce Demand Forecasting

As Accenture notes, the retail industry is quickly reaching the peak of the AI hype curve, as 86% of retailers are experimenting with it to forge new paths to growth. We are now seeing the boldest of retailers tackle a new frontier when it comes to AI adoption: data-scarce demand forecasting. Forecasting in situations with […]
5 min read
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  1. Channel: Ecommerce & Digital

Online restaurant ordering nearly triples in 2020

According to a recent report from Paytronix, customers who place online orders at restaurants spend 10% more when asking for delivery versus pickup. Called “Order & Delivery Report: 2021,” the report looks at 2020 and how the COVID 19 pandemic influenced online ordering. The report found that 65% of customers who ordered online in 2020 […]
3 min read
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  1. Trends & External Forces

Forrester’s US Retail Recovery Heat Map, June 2021 — Expected Income Loss Still High In Some Metros

Retail recovery is proceeding at different rates in various parts of the US. In May 2021, we adjusted our retail recovery heat map model to include the following factors: Economic sentiment — based on household expected loss of income in the next four weeks Change in cases — 14-day percentage change in cases Saturation of […]
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