COVID19

Articles about the impact Covid19 has had on the retail industry.

  1. Technology & Innovation

Prime Markets becomes first retailer in Saudi Arabia to bring Tally inventory robot to stores

Simbe reports a partnership with Universal Cold Store (Prime Markets), a grocery retail chain in Saudi Arabia, involving the introduction of its autonomous robot, Tally. In a first for the region, the aim here is to enhance inventory management, improve pricing accuracy, and elevate the customer experience across select Prime Markets locations. Tally autonomously roams […]
2 min read
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  1. Data & Insights

Is Your Store Giving Customers a Reason to Visit?

Is your store still just a place to buy things, or have you transformed it into an experience your customers can’t resist? This week we are exploring innovative approaches to driving foot traffic and boosting sales in today’s challenging retail environment. From creating immersive in-store experiences that shoppers can’t get online to creative team contests […]
4 min read
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  1. Technology & Innovation

You Don’t Have Customers, you Have Fans, so Put on a Show

There’s a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The Sphere in Las Vegas reimagined concertgoing, giving music lovers 360 degrees of eye-popping real-time visuals synced to music; Meow Wolf has reimagined museum visits; and Hollywood is taking its first stab at immersing fans in their favorite […]
4 min read
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  1. Technology & Innovation

Co-op and Uber Eats shake hands on new three-year rapid grocery deliveries partnership renewal

Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership. The tie up, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300. The retailer will now extend its work with Uber Direct – Uber’s white label last mile delivery […]
3 min read
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  1. Technology & Innovation

British online department store Debenhams unveils DebenhamsPay+ BNPL option for customers

Debenhams is launching a buy now pay later option. Fast fashion firm boohoo acquired the name and website operations of Debenhams from administrators after the debt laden retailer, which had 123 stores and 12,000 staff, collapsed in 2020. It has since rebranded to Debenhams Group, a move that follows a huge fall from grace on […]
2 min read
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  1. Department: HBC

Rare Beauty’s chief marketer on winning Gen Z through community-oriented marketing

This audio is auto-generated. Please let us know if you have feedback. AUSTIN, TEXAS — It wasn’t until nearly five years after it launched that Rare Beauty, the beauty and cosmetics line founded by Selena Gomez, ran a major ad campaign. When the effort debuted last fall, the celebrity-led upstart was by then estimated to be […]
4 min read
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  1. Media & Marketing

In the battle of Saks vs. customers, vendors and Dallas — Nordstrom wins

​[[{“value”:” This audio is auto-generated. Please let us know if you have feedback. For the last several months Saks Global has vexed customers, suppliers and the city of Dallas, if not the whole state of Texas. Saks executives appear to be at war with civic leaders in Dallas who scrambled to solve a lease issue […]
6 min read
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  1. Technology & Innovation

Fashion rules as Vinted CEO Adam Jay once again bags top spot in RTS Retail Disruptors Report

Adam Jay, CEO at controversial fashion resale platform Vinted, has once again taken top spot in the Retail Disruptors & Innovators report, released today by Retail Technology Show. This is an annual report championing progressive individuals from across the sector, who are driving seismic change across the retail landscape.  Jay holds on to his number […]
3 min read
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  1. Technology & Innovation

Fast, cheap, but devoid of heart: here’s why Temu and Shein are laggards in UK fashion scene

“Temu and Shein have no heart” So said The Sole Supplier Founder, George Sullivan, at a press panel event for Retail Technology Show 2025 in London this week. In a LinkedIn post, he said: “Yes, they appeal to the consumer chasing low prices, but the brands actually dominating the UK fashion scene are doing something […]
2 min read
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  1. Technology & Innovation

Okay, I’m Starting to Think AI Can Do My Job After All

We’re publishing today’s story in partnership with Boston Globe Ideas, We’re publishing today’s story in partnership with Boston Globe Ideas, I’ve had a gnawing feeling lately about AI. Although the prophecies that chatbots would take our jobs have so far been false, the underlying technology’s evolution is making me believe it may soon automate much […]
6 min read
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  1. Channel: Ecommerce & Digital

Customers fume as Ocado once again cancels grocery delivery orders due to operation issues

Ocado is experiencing operation issues this morning, resulting in a large number of customers having their orders cancelled. This follows on from issues at Christmas when long booked orders were binned due to major warehouse woes. Customers have taken to social media to hit out at the online retailer, with one fuming on X: “Abysmal […]
3 min read
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  1. Data & Insights

Retail Strategies for Uncertain Times: Motivation & Personalization

Consumer confidence has plummeted to its lowest level since 2022, with the steepest monthly decline in nearly four years, while inflation expectations have simultaneously surged to 6%. Despite these challenges, stores are finding opportunities through strategic staff motivation techniques and personalized customer experiences that are proving essential for connecting with younger consumers. Today’s Rundown JUST […]
3 min read
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  1. Data & Insights

Shocking abuse of shopworkers in Wales highlighted in survey

Retail trade union Usdaw released statistics this week from its annual survey showing that abuse and threats against shopworkers continue to grow, with violence remaining at double pre-pandemic levels. The union’s survey of 540 Welsh retail staff found that in the last twelve months (national… This story continues at Shocking abuse of shopworkers in Wales […]
< 1 min read
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  1. Associates & Employees

Crime continues to have a heavy impact on shop workers, Usdaw survey finds

Retail trade union Usdaw has today (5 March) launched statistics from their annual survey of nearly 10,000 retail staff showing that abuse and threats against continue to grow, with violence remaining at double pre-pandemic levels. The increases in incidents come during an epidemic of retail… This story continues at Crime continues to have a heavy […]
< 1 min read
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  1. Technology & Innovation

Retail technology veteran and former Ulta Beauty CIO Diane Randolph connects with WorkJam

WorkJam, a digital frontline workplace, has announced the appointment of Diane Randolph, the former Chief Information Officer (CIO) at Ulta Beauty, to the company’s board of directors. Randolph held the CIO role from 2014 to 2020. During her tenure, she played a pivotal role in Ulta’s rapid growth and digital transformation, leading major advancements in […]
3 min read
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  1. CPG: Food

Customer First Decisions with Kellanova CCO Carrie Sander

In this episode, the CPG guys speak with Carrie Sander, Chief Customer Officer at Kellanova, formerly the snacks division of The Kellogg Company. Find Carrie on LinkedIn at: http://linkedin.com/in/carrie-sander-b634b04 Find Kellanova on LinkedIn at: https://www.linkedin.com/company/kellanova/ Find Kellanova online at: https://www.kellanova.com/us/en/home.html Carrie answers these questions: You’ve spent almost the entirety of your professional career with the […]
2 min read
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  1. Technology & Innovation

Shopping Malls are Making a Comeback — What it Means for Product Manufacturers

Shopping malls were once viewed as relics of the past—casualties of the eCommerce boom and shifting consumer habits. But, against the odds, malls are thriving again. What was once considered outdated is making a strong comeback in communities across the country. For product manufacturers, this revival is not just a phenomenon worth watching; it’s an […]
5 min read
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  1. Technology & Innovation

Retail Technology Show announces 2025 Innovation Award shortlist including Pricer and Akeneo

Retail Technology Show (RTS) has announced the shortlist for its 2025 Innovation Awards, which champions the progressive technologies powering retail transformation. Every year, the awards highlight the best examples of game-changing solutions from across the RTS exhibition floor. They are judged by a panel made up of the RTS advisory board, as well as industry […]
4 min read
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  1. Technology & Innovation

E-commerce delivery platform startup Relay raises $35 million in Series A round headed up by Plural

Relay, which was founded in 2022 and focuses on the backbone of e-commerce delivery for retailers, has announced a $35 million Series A round led by Plural. The round also includes continued participation from its seed investors, Project A and Prologis Ventures, the VC arm of logistics real estate firm Prologis. The new capital will […]
3 min read
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  1. Technology & Innovation

DHL stumps up £230 million as new e-commerce hub formally opens today in Coventry

Logistics giant DHL has invested £230 million in a new e-commerce hub in Coventry which it says will create up to 600 local jobs. Business Minister Justin Madders will today formally open the hub which covers 25,000 m² of space and can handle up to a million parcels a day. During his visit, the Minister […]
3 min read
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  1. Technology & Innovation

Asos bolsters its retail tech function with appointment of Przemek Czarnecki as EVP Technology

Asos has announced the appointment of Przemek Czarnecki, who joined as EVP Technology in February, taking over from Interim EVP Technology, Hugh Williams. Przemek brings 30 years of experience in digital engineering and engineering management, with a focus on digital technology and e-commerce. He has worked across Europe and the US, most recently as VP, […]
3 min read
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  1. Agencies & Vendors

RangeMe’s ‘Warm Handoff’ Helps i-XTECH Enter New Retail Channels

For many brands trying to expand distribution into new retail channels, traditional methods of prospecting and outreach can be ineffective, if not outright frustrating. Trying to locate buyers via online searches, then making endless calls and sending cold emails results in a lot of time wasted and no solid leads.  This was certainly the case […]
5 min read
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  1. Technology & Innovation

Winning the Hidden Battle: How Gaming Companies can Turn Fraud Prevention into Profit

Video games introduce players to exciting worlds composed of stunning visuals, captivating storylines and multiplayer experiences. Strategy, action and community merge together on screen as players drive, fly, fight and compete toward the end of their mission. Behind the scenes, though, sits another game of sorts, one that is of vital importance for publishers, marketplaces […]
4 min read
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  1. Technology & Innovation

Navigating the Evolving Landscape of Home Furnishings Supply Chains

Government policies significantly impact supply chain dynamics — evolving trade regulations, stricter environmental standards, updated labor laws and increasing technological investments reshape how home furnishings products are designed, manufactured and delivered. These changes influence material sourcing, production methods and distribution channels. Understanding these policies is essential for home furnishings businesses to maintain a competitive edge […]
3 min read
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  1. Trends & External Forces

2024 Fitness spending fell on weak at-home sales

Consumers spent 0.2% less at fitness brands in 2024 vs 2023 according to Earnest credit card data (see data in Dash). It was the first year since the pandemic that consumers’ fitness spending shrank, including Workout Classes, Gyms, and Home Fitness. However, the actual picture of consumer fitness and wellness spending is more nuanced. Gyms […]
2 min read
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Editor’s Choice

  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]
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  1. Channel: Grocery
  2. Department & Category
  3. Department: Food
  4. Department: HBC
  5. Acquisitions, Divestitures & Mergers
  6. Corporate Strategy
  7. Corporate Finance
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Agencies & Vendors
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Associates & Employees
  16. Operations & Supply Chain
  17. Owned Brands (Private Label)
  18. Stores & Formats

Kroger Announces Resignation of CEO Rodney McMullen

The Kroger Co. (NYSE: KR) today announced that Chairman and Chief Executive Officer Rodney McMullen has resigned from the Company following a Board investigation of his personal conduct that, while unrelated to the business, was inconsistent with Kroger's Policy on Business Ethics.
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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer

Valentine’s Day flower sales could shift to FTD, other brands in 2025

1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
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