COVID19

Articles about the impact Covid19 has had on the retail industry.

  1. Channel: Ecommerce & Digital

Amazon Laying Off Another 9,000 Employees, Including Cuts at Twitch

Amazon CEO Kevin Jassy said yesterday that the company will lay off 9,000 more employees, on top of the 18,000 layoffs already announced and implemented. The new layoffs will affect than 3 percent of Amazon’s corporate work force. The parts of the company that will be hardest hit, Jassy said, are Amazon Web Services (AWS), […]
6 min read
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  1. Shopper & Customer

Consumer retail market set for repositioning

CHICAGO – Consumer demand is declining across nearly every segment of the U.S. discretionary general merchandise and consumer packaged goods (CPG) industry, even as elevated prices recede from peak levels. Don Unser and Marshal Cohen of Circana (formerly IRI and The NPD Group) look below the surface of current retail performance in this $2.9 trillion […]
2 min read
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  1. Media & Marketing

Drug Channels News Roundup, March 2023: My $0.02 on Insulin Price Cuts, AbbVie vs. AFPs, Optum Expands, ASAP340B, and Hooray for Pharmacists

Spring is here in sunny downtown Philadelphia, worldwide headquarters of Drug Channels. The vernal equinox has brought us an unexpected bounty of noteworthy news: Thoughts on the recent insulin price cuts by Lilly, Novo, and Sanofi AbbVie gets tougher on alternative funding programs Optum quietly adds a new drug channel role A novel partnership emerges […]
2 min read
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  1. Department: Beverage

Rubicon adds Sparkling Rose flavour

Rubicon, from Barr Soft Drinks, is launching of Rubicon Sparkling Rose Lemonade. Launching exclusively in the convenience channel, Rubicon Sparkling Rose Lemonade will be available in 330ml and 500ml PMPs. Rubicon, which has seen +89% growth in the last two years and added £20m brand value post-covid, attributes its success to offering convenience retailers and […]
< 1 min read
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  1. Trends & External Forces

Worth Reading:  “A Sandwich Shop, a Tent City and an American Crisis”

The New York Times has a really good piece of journalism that looks at how homelessness, and the crime that often accompanies it, is overwhelming much of urban America, focusing on a small, family-owned sandwich shop in downtown Phoenix. The Times recounts how Joe Faillace, the owner of Old Station Subs, “looked out the window […]
2 min read
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  1. Channel: Restaurants

Payment Technology Drives Customer Adoption for Restaurants Big and Small

  It is at the intersection of hand held marketing, mobile devise ordering, and payments that time starved consumers of all ages have become familiar with, accepting, and adopting digital restaurant and foodservice payments. If you are not looking a customer ahead, you are losing ground. According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
5 min read
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  1. Media & Marketing

Serve Up Convenience with Wallet-based Payment and Loyalty in One

[[“value”:” Share: The world is digitally transforming, and the pandemic has only accelerated the pace of that transformation. Customer expectations are skyrocketing, and they are demanding frictionless and seamless interactions with brands. Loyalty programs are no exception. While most businesses have launched loyalty programs to drive retention and growth, many struggle to deliver the results […]
2 min read
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  1. CPG & FMCG

Worth Reading: What Gen Z Workers Want

The Conference Board is out with a new report that it says “reveals the most important motivators for Gen Z workers. They place the biggest premium on five critical values in the workplace: adequate compensation, control, safety and wellness, growth, and purpose … While these objectives are important to all generations of employees, for Gen Zers, […]
< 1 min read
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  1. Department: Beverage

OffBeat:  Addictive Television

I’m not a zombie movie guy.  I liked World War Z, but shows like “The Walking Dead” and Dawn of the Dead just aren’t my thing.  Gore just makes me queasy.  And I have about the same level of enthusiasm for video games.  Again, just not my thing. But “The Last of Us,” on HBO, […]
2 min read
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  1. Channel: Mass

Five Below to Target High Earners With 400 More Five Beyond Stores

Five Below plans to expand its higher-priced Five Beyond concept by converting 400 more store locations, reports PYMNTS. The specialty discount store is looking to appeal to a new demographic of customers with its Five Beyond concept, which sells items priced above $5 but “still below the rest,” according to the company website. The new store prototype is […]
< 1 min read
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  1. Associates & Employees

Thursday Eye-Opener:  What’s Lacking In Gen Z Isn’t Ambition

by Kevin Coupe Good piece in Fast Company that argues that it is an over-generalization to say that Gen Z is made up largely of people who are “quiet quitting” or doing the bare minimum at work, that they are devoid of a work ethic or any sort of ambition. Sure, some of them are […]
2 min read
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  1. Shopper & Customer

How Forever 21 Accelerated its E-Commerce Growth

We’ve all done it: We get to that point of finishing our purchase and we’re presented with the choice of checking out as a guest or creating an account with the retailer. Some part of us knows that we should just create the account — but then we hesitate. The form, the fields, the time, […]
3 min read
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  1. Shopper & Customer

Why Retailers Must Embrace the ‘Phygital’ Experience

The whirlwind of the pandemic and the fluctuating economy over the last few years has left retailers quickly adapting to the new demands of today’s consumers. Now that the dust has settled a bit, retailers continue to look for new ways to provide the best experience for shoppers — both in-store and online. Furthermore, they’re […]
3 min read
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  1. Technology & Innovation

The Price of Eggs Isn’t the Only Thing Grocers Are Managing These Days

According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […]
5 min read
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  1. Trends & External Forces

Major Retailers Are Closing: Why This Is A Turning Point For The High Street

In recent weeks, household brands like New Look, Paperchase and Superdrug have announced closures, whether on specific high streets or altogether. This has been an ongoing trend due to financial problems caused by the Covid-19 pandemic, the cost of living crisis and the upcoming recession.  This will have several long-standing consequences for the high street […]
< 1 min read
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  1. Operations & Supply Chain

5 Opportunities to Help Retailers Build Resilient Supply Chains Throughout 2023

From high inflation to rapidly changing labor needs and hiring challenges, retail manufacturers and logistics providers continue to face multiple supply chain challenges and there’s no determination of when these challenges will subside. However, there are certain opportunities retail manufacturers and logistics providers can take advantage of to start to overcome these challenges and rebuild their […]
4 min read
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  1. Department: HBC

Sephora’s new UK store: three trends to inspire other beauty retailers

Why open a physical store? Sephora’s new store in Westfield White City, which opened on Wednesday 8th March 2023, marks its return to physical retail in the UK after it stopped trading here in 2005. The opening follows the retailer’s takeover of FeelUnique’s website in October 2022. Investing in physical space will help Sephora, a […]
3 min read
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  1. Shopper & Customer

Why does Restaurant Customer Discontinuity Continue to Linger?

Foodservice Solutions® Grocerant Guru® Steven Johnson predicts that 2023 will be a record year of chain restaurant discontinuity.  Specifically, with more chain restaurant closing stores and fewer total chain restaurants open entering 2023. Today many restaurants, c-stores, grocerants, have been “holding on by a thread” according to Johnson, since the COVID-19 pandemic the prepared meal […]
2 min read
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  1. Data & Insights

How Retailers Can Use Video Analytics to Draw Valuable Insights

The retail sector has seen dramatic changes in recent years with the rise of online shopping and an isolating pandemic driving an exodus of customers from long-established shared spaces such as malls and movie theaters. Despite less-than-ideal circumstances, many of these trends have challenged traditional brick-and-mortar retailers to rethink how they do business, and some […]
3 min read
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  1. Technology & Innovation

Drive-Thru Technology is Evolving as We Know It: A Quick Dive into the Current State of Drive-Thru Solutions

[[“value”:” Share: The drive-thru plays a crucial role in QSR operations and has only seemed to grow in popularity in recent years. Throughout the pandemic, drive-thru operations drastically increased in demand as consumers desperately needed an escape from the woes and boredom of quarantine. In fact, the QSR drive-thru was one of the few avenues […]
3 min read
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  1. Trends & External Forces

The Story Behind Allen Edmonds’ 100 Years of Success

In episode 392 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Law, senior vice president and general manager of Allen Edmonds, a U.S.-based handmade luxury men’s footwear heritage brand. Listen in as Law provides an overview of the legacy brand (1:00), his professional background and role at Allen Edmonds (2:35), and the factors he believes […]
< 1 min read
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  1. Trends & External Forces

Tough Cookies

The Washington Post reports that for the third year in a row, the Girl Scouts are facing a problem with their annual cookie season. “Blame the coronavirus pandemic for the wildly vacillating supply and demand over the past two years: a surplus of unsold cookies in 2021 and supply chain issues in 2022,” the Post […]
2 min read
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  1. Shopper & Customer

What Shopper Research Tells Us About Consumers’ Desired Retail Experiences DSI

“A mindset shift needs to desperately happen in terms of looking at the buyer journey as one journey.” — Anne Stephenson, Partner, Explorer Research In the last few years, consumers have kept brands on their toes. Their behavior is constantly changing, and the shopper journey is now characterized by continuous zigging and zagging rather than […]
10 min read
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  1. Shopper & Customer

Growing Business After an Economic Boom

The pandemic years were boom times for numerous sectors of the economy, including home and bedding, furniture, and home workout brands. In a short period of time, Americans spent $118 billion spiffing up their homes (some categories of home goods, such dishwashers, spiked 4000 percent). Home sales also spiked as people sought more space. But […]
4 min read
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  1. Channel: Restaurants

Independent restaurants can Extend the Halo of ‘Better-4-You’ with Free Software

  Building your brand can be a great benefit today when you are targeting both Millennials and Gen Z consumers.  Digital natives have never had to adopt technology, they grew up with it.  Hand Held mobile marketing is simply they way they think, relate, and find relevance. Steven Johnson Grocerant Guru® at Tacoma, WA based […]
3 min read
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  1. Corporate Strategy

WBA details ESG commitments in report

DEERFIELD, Ill. – Walgreens Boots Alliance (WBA) has released its fiscal year 2022 ESG report, detailing the company’s efforts to live up to its stated purpose of creating more joyful lives through better health. WBA yesterday hosted a virtual event, featuring report highlights and discussions with ESG thought leaders. In addition to sharing the company’s […]
2 min read
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Trending Topics

Editor’s Choice

  1. Channel: Mass
  2. International
  3. Shopper & Customer
  4. Technology & Innovation

Tesco infuriates shoppers as it slashes Clubcard points value

Supermarket giant Tesco came under fire following the announcement that it will be reducing the value of Clubcard reward vouchers from June 2023. The reduction will come into force after… The post Tesco infuriates shoppers as it slashes Clubcard points value appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation
  2. Corporate Strategy
  3. Corporate Finance
  4. Partnerships & Alt Profit
  5. Media & Marketing
  6. Agencies & Vendors
  7. Data & Insights
  8. International
  9. Shopper & Customer
  10. Technology & Innovation

aisle 3 exits the CSS business and uses proceeds to support growth in sneaker category

AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […]
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  1. Partnerships & Alt Profit
  2. Partnerships & Alt Profit
  3. Shopper & Customer
  4. Technology & Innovation

Kroger lands deal for self-driving truck deliveries

Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
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  1. CPG: Food
  2. Channel: Grocery
  3. Department & Category
  4. Department: Beverage
  5. Department: Food
  6. Corporate Strategy
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Merchandising
  11. Owned Brands (Private Label)

Albertsons Redesigns and Expands Open Nature Own Label Line

Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […]
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