COVID19

Articles about the impact Covid19 has had on the retail industry.

  1. Shopper & Customer

Consumers Spend a Record $5.29B Online on Thanksgiving Day

Consumers spent a record $5.29 billion on Thanksgiving Day, per Adobe Analytics data, up 2.9 percent year-over-year (YoY). Shoppers were enticed by big discounts in categories like toys and electronics, and took to their smartphones during holiday meals. Mobile shopping drove 55 percent of online sales (up 8.3 percent YoY), an all-time record for Thanksgiving Day since 2012. In the […]
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  1. Stores & Formats

Foot Traffic Slow to Build on Black Friday

Shoppers were expected to turn out in record numbers to shop for Black Friday deals, particularly as concerns of COVID-19 have subsided. However, with inclement weather in parts of the country, thin crowds were seen outside stores on what has historically been the busiest shopping day of the year. At Times Square in New York […]
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  1. Data & Insights

2022 Holiday Shopping Off to Slow Start

Sign up for free to explore holiday consumer spending data in Earnest Dash. Powered by Earnest’s Vela spend dataset. Key takeaways: Consumers spending slowed since September across most major categories Online share of sales remains elevated vs pre-pandemic, in-line with 2021 levels Nike, Lululemon, Ulta, Shein, The RealReal, and Walmart are outperforming in the early […]
3 min read
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  1. Department: Food

Sprouts Farmers Market Learning to Drove Profits with A Grocerant Niche Focus

  The age-old question; What’s for Dinner, is at the intersection of saving time and inflation weights heavily on consumer minds today. At Sprouts they are just beginning to see how important that intersection can be to their top and bottom-line according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   The […]
3 min read
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  1. Channel: Ecommerce & Digital

AP: Amazon Ordered to End Retaliation Against Organizing Employees in Mixed Ruling

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the National Labor Relations Board (NLRB) brought against Amazon in March 2022 seeking the reinstatement of an employee who was involved in organizing a warehouse on […]
2 min read
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  1. Department & Category

Sansolo Speaks:  The Secret Ingredient

by Michael Sansolo It’s an oldie but a goodie: The single best thing to put into a pie isn’t apple, cherry or pecans. It’s your teeth. But there may be an even more important ingredient in any pie and it’s a reason why especially in the holiday season people connect food with memories and family […]
3 min read
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  1. Technology & Innovation

From Immersive Commerce to Walmart and Targets Q3 Earnings, Here Are This Month’s Insights From Our Top Retail Influencers

On November 18th, RETHINK Retail hosted their November Small Groups Mixer, a monthly virtual event catered to all of 2022’s Top Retail Influencers (TRI). This month attendees discussed a range of topics including Immersive Commerce, Technology Innovation in Retail Leadership, Restaurant Transformation, and Automation, and Takeaways from Walmart and Target’s Q3 Earnings Report. Here, we’ll […]
4 min read
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  1. Retail Operations

Building Omnichannel Digital Prowess with Church & Dwight’s Surabhi Pokhriyal

The CPG Guys, PVSB and Sri are joined in this episode by Surabhi Pokhriyal Chief Digitl Growth Officer of Church & Dwight, a world leader in household and personal care products. Their global brands include ARM &HAMMER®, Batiste™, OxiClean™, Trojan™, XTRA™, Nair™, First Response™, Spinbrush™, Orajel™, vitafusion™,Li’l Critters™, Water Pik®, FLAWLESS®, Zicam® and TheraBreath®. Follow […]
2 min read
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  1. Shopper & Customer

Hybrid Customers Hold Key To Success In 2023 For Embattled Retailers

The global retail industry has grown accustomed to disruption in recent years. Over the past decade, it has witnessed seismic structural shifts as the sector transformed for the digital era. Fast forward to 2022 and the pandemic in particular upended and reinvented shopping habits, thrusting billions of consumers into a more digital world, creating an […]
3 min read
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  1. Shopper & Customer

When Will US Consumers Run Out Of Pandemic Savings?

From the Wall Street Journal: “It is the $1.7 trillion question for the U.S. economy: How long can the savings consumers built up during the pandemic keep their spending going? “The answer: about nine to 12 more months. “Consumers built up unprecedented savings buffers during the Covid-19 pandemic, thanks to government stimulus and fewer opportunities […]
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  1. Channel: Home Improvement

Your Views:  Stack & Rank

The other day we took note of an Associated Press report that “a coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.” The argument, as advanced by Edgar Dworsky, a consumer advocate and former assistant attorney general […]
7 min read
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  1. Shopper & Customer

Securing Retail Facings for Your Products as Competition for Space Heats Up

A couple of years ago, retail store shelves were mostly empty. Today, as manufacturers, we face a much different problem: shelf space for household consumables is shrinking. To make their brick-and-mortar locations more appealing, retail outlets continue to expand the footprint of prepared foods, fresh offerings, and other ancillary offerings designed to deliver convenience, value […]
4 min read
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  1. Associates & Employees

Judge Orders Amazon to Stop Retaliating Against Union Organizers

A federal judge has ordered Amazon.com to stop retaliating against employees engaged in workplace activism, issuing a mixed ruling that also hands a loss to the federal labor agency that sued the company earlier this year. The ruling came in a court case brought by the National Labor Relations Board, which sued Amazon in March seeking the […]
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  1. Trends & External Forces

2023 Marketing Trends: A spotlight on inflation

Where are we headed? What do we need to get there? Marketers are asking themselves critical questions like these in response to a myriad of ongoing social and economic situations. Consumers are grappling with the new, post-pandemic world which includes an environment of economic uncertainty. The supply chain and inflationary issues that stemmed from the […]
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  1. Shopper & Customer

Retailers Focus On Customer Experience With Store Remodelling

At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores forced to close, the popularity of e-commerce accelerated and many retailers wondered if in-store shopping would ever return. So far, such fears are proving unfounded – in the U.S., foot traffic has continued to rise, […]
4 min read
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  1. Trends & External Forces

Pegus leaves Walmart for Morgan Health

BENTONVILLE, Ark. – Dr. Cheryl Pegus, who led Walmart’s health and wellness business, has left the retailer to become a managing director of Morgan Health, a JP Morgan Chase unit investing in innovators in the sector. Cheryl Pegus   As executive vice president for health and wellness at Walmart, Pegus launched programs designed to raise […]
3 min read
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  1. Shopper & Customer

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience […]
5 min read
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  1. Operations & Supply Chain

The New Supply Chain Issue: Too Much Stuff

Axios reports that “the supply-chain woes that thwarted holiday shoppers last year are mostly resolved … Now Walmart, Target, Kohl’s and other major chains report surging inventory levels. People have stopped shopping for stay-at-home items like pajamas and electronics. “The glut has led to huge markdowns and sales, including rare discounts at Target and ‘aggressive’ […]
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  1. Holiday & Events

Grocerant Niche is Now Center Stage in Consumer’s Minds

  Consumers continue seeking meal solutions particularly those solutions that save time, save on planning a meal, save them from cooking, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated, “Grocery store deli departments have become innovative in what meals and meal component they are offering and how they are […]
6 min read
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  1. Trends & External Forces

‘Rogue’ shop owner took £50,000 Covid loan after his shop had closed down

The owner of a London convenience store has been disqualified as a director for 11 years for abusing the Covid loan scheme. David Ocaya Okot, 40, was the sole director of B&S News, a newsagent and convenience store in Lewisham, south-east London. Okot bought the store in 2014 and ran it until 2020 when increased […]
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  1. Shopper & Customer

Unlock Loyalty Throughout The Customer Lifecycle

Loyalty marketers, the scope of your job just expanded. And before you panic, it’s a good thing. Loyalty marketers have conventionally focused their efforts on customers post-purchase: increasing customer retention, enrichment, and advocacy. But brands and customers alike have faced unprecedented challenges over the last few years, including a pandemic, supply chain issues, and social […]
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  1. Channel: Ecommerce & Digital

Amazon Layoffs To Continue Into 2023

In a memo to employees posted yesterday, Amazon CEO Andy Jassy said that layoffs that started this week, and that could number as many as 10,000, are going to continue into the new year. Here’s what Jassy wrote: (Note:  The “Beth” that he refers to is Beth Galetti, Amazon’s SVP, People eXperience and Technology.) “Two […]
3 min read
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  1. Technology & Innovation

Why Silicon Valley Didn’t Anticipate The Covid Comedown

One by one, the tech CEOs apologized. They had failed to anticipate people’s behavior would return to normal once Covid restrictions lifted. So their projections for growth — in streaming, ecommerce, and the like — were way off. With expenses mounting and growth stagnating, they’d need to cut costs dramatically. Mass layoffs were coming. “This did […]
4 min read
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  1. Holiday & Events

NRF: 166.3 Million People Expected to Shop on Thanksgiving Weekend, Setting New Record

An estimated 166.3 million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking […]
2 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Department: Consumer Durables
  3. Department: Nonfood
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

Retail Media is Here in a Big Way: Should Search be Worried?

By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. Department: Nonfood
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Agencies & Vendors
  9. Data & Insights
  10. Technology & Innovation
  11. Holiday & Events

U.S. SMI Core Release Note – October 2022

SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
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  1. Trends & External Forces
  2. Channel: Grocery
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Trends & External Forces
  7. Associates & Employees
  8. Merchandising

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
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  1. Channel: Dollar/Value
  2. Corporate Strategy
  3. Corporate Finance
  4. Corporate Purpose
  5. ESG
  6. Media & Marketing
  7. Shopper & Customer
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar Tree sales up 8.1% in third quarter

CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]
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