COVID19

Articles about the impact Covid19 has had on the retail industry.

  1. Department: Food

Ethical Sourcing Storytelling: Why it’s Important for Retailers and Brands

Fair Trade month is observed in October to raise awareness about fair trade practices and products. It’s a time to celebrate ethical and sustainable shopping and support products that prioritize fair wages, safe working conditions, and environmental responsibility. When products are sold as Fair Trade Certified, a fraction of the sale returns to the producer […]
4 min read
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  1. Retailer Media

The Digital Metrics That Matter for Commerce Success Today DSI

“Not all sales are created equal. We’re kind of starting a new startup cycle. At the same time, I don’t want to say ending the old cycle, but you’re slowing down the traditional cycle. We have to invest ahead of the curve, or we won’t be around to use what we already have.” — Chris […]
9 min read
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  1. Technology & Innovation

How to Win in Retail: Less Science, More Art

By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented reality, once a novelty, have become commonplace digital merchandising and selling tools. E-commerce, which in 2003 amounted to a rounding error on most retailers’ profit and loss statements, has […]
7 min read
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  1. Trends & External Forces

Your Views:  Wisdom From Frankie Five Angels

Earlier this week I did a FaceTime in which I expressed a certain amazement with stories about how many men spent a lot of time on a regular basis thinking about the ancient Roman empire.  I mentioned that I’m not one of those men – I maybe think about it when watching “Gladiator” and “A […]
6 min read
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  1. Trends & External Forces

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s […]
4 min read
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  1. Data & Insights

Why Retailers Should Reassess Their Data Tracking Strategies Ahead of the Holidays

With online shopping maintaining its edge over the in-store experience post-pandemic, brands are already focusing on their e-commerce advertising strategies ahead of the holidays — from social media integration to maximizing their use of consumer data. According to a recent survey, a staggering 66 percent of e-commerce decision makers said they were prioritizing collecting first-party customer data in […]
3 min read
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  1. Holiday & Events

Halloween spending to reach $12.2B this year: NRF

​[[“value”:” Dive Brief Consumers once again plan to spend a record amount on Halloween as participation in the holiday is projected to surpass pre-pandemic levels. Published Sept. 21, 2023 A display of pumpkins. Fifty-three percent of people recently surveyed plan to decorate their homes or yards for Halloween. olcayduzgun via Getty Images “]] 
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  1. Channel: Delivery

Uber Eats To Accept Food Stamps, Healthcare Benefits

The Verge reports that Uber Eats “will start accepting food stamps and healthcare benefits as payment for grocery delivery orders.” Starting in 2024, the story says, “Anyone with a valid Electronic Benefits Transfer (EBT) card, which disburses funds for the Supplemental Nutrition Assistance Program (SNAP, or food stamps), will be eligible to use their funds […]
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  1. Channel: Grocery

UFCW cites ‘echoes of Haggen’ in proposed C&S deal

The United Food and Commercial Workers union on Wednesday expressed deep concerns about the proposed acquisition of 413 Kroger- and Albertsons-owned stores by C&S Wholesale Grocers. “It looks like Haggen 2.0,” said Kim Cordova, president of UFCW Local 7 in Colorado and Wyoming, referring to Haggen’s 2015 implosion after acquiring 146 Safeway and Albertsons stores […]
4 min read
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  1. Channel: Delivery

Instacart Shares Up 12 Percent In First Day of Trading

•  From the Wall Street Journal: “Instacart’s shares jumped in their trading debut, another promising sign for a reawakening IPO market. “Shares of the grocery-delivery company finished their first day of trading at $33.70 on Tuesday on the Nasdaq exchange under the ticker CART, up 12% from the IPO price of $30 a share. “Instacart’s […]
2 min read
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  1. Shopper & Customer

Study:  Uptick In Online Grocery Shopping, Plus High Satisfaction Levels

Acosta Group is out with its annual online grocery shopping study, concluding that there has been “a slight uptick in online grocery shopping over last year, with 55% of grocery shoppers buying groceries online at least some of the time. This upward trend is driven by more consumers who are shopping online regularly but still […]
2 min read
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  1. Channel: Delivery

Zapp agrees rapid delivery tie up with at home, self-diagnostic tests provider Newfoundland

Newfoundland, a provider of at home, self-diagnostic tests in the UK, and rapid delivery firm, Zapp, have announced a new partnership in London. Customers can now quickly test for various illnesses and diseases, while also knowing that Zapp has them covered with various personal health and hygiene products, over-the-counter medicines, and everyday essentials. Co-founder of […]
2 min read
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  1. Media & Marketing

From followership to friendship: strategies for creating connection on TikTok

In the ‘Insight to Impact with Mintel Consulting’ series, thought leaders on our Marketing Intelligence team expand on research and insights identified in Mintel Comperemedia research. Today’s article is inspired by Compremedia’s Winning Strategies: Key Brand Opportunities on TikTok, and explores platform content recommendations for CPG, beauty and retail brands.  There is no denying the […]
5 min read
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  1. Corporate Finance

Soft Surroundings Files for Bankruptcy, Partially Acquired by Coldwater Creek

Women’s apparel retailer Soft Surroundings last week filed for Chapter 11 bankruptcy and announced plans to close all 44 of its stores. The company’s remaining assets have been acquired by Coldwater Creek under the ownership of Newtimes Group, which plans to continue to sell Soft Surroundings’ apparel and accessories online and via catalogs. Soft Surroundings has secured $18 million […]
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  1. Channel: Delivery

Instacart shares rise 12.7% in NASDAQ debut

    [[“value”:” Newly issued shares of grocery-delivery specialist Instacart rose 12.7% in their debut on the NASDAQ exchange on Tuesday, closing at $33.80. The initial public offering of 22 million shares was priced on Monday at $30 per share, but the stock (listed as CART) hit the market around midday at $42 per share […]
2 min read
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  1. Channel: Delivery

Instacart’s Long-Awaited IPO Values Company at $10 Billion

Instacart has made its initial public offering (IPO), pricing its stock at $30 per share and valuing the grocery delivery and technology company at approximately $10 billion. Instacart, which will trade on the NASDAQ under the symbol “CART,” sold 22 million shares in the IPO, with 14.1 million coming from the company and 7.9 million […]
2 min read
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  1. Channel: Delivery

Instacart’s Long-Awaited IPO Values Company at $10 Billion

Instacart has made its initial public offering (IPO), pricing its stock at $30 per share and valuing the grocery delivery and technology company at approximately $10 billion. Instacart, which will trade on the NASDAQ under the symbol “CART,” sold 22 million shares in the IPO, with 14.1 million coming from the company and 7.9 million […]
2 min read
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  1. Technology & Innovation

The Very Group extends Kyndryl tie up as online retailer focuses on retail technology transformation

The Very Group has been working with Kyndryl to migrate applications to the public cloud. And the online retailer is now extending the agreement and moving over more applications. Kyndryl will combine The Very Group’s core service management toolset with cloud native tooling and the implementation of Kyndryl Bridge and AIOps, enabling greater links between […]
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  1. Shopper & Customer

Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs. This […]
4 min read
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  1. Channel: Dollar/Value

Your Views:  Higher Purposes

I did a FaceTime the other day about how employee disengagement actually can be an infection that can ravage an organization.  One MNB reader responded: Businesses that are grounded in higher purpose, mission, values and beliefs offer their customers an opportunity to be part of something greater than themselves. In tandem, these organizations culturally are […]
4 min read
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  1. Shopper & Customer

Consumers Crave Technology for Consumables

  It is at the intersection of time starved digital native consumers and food sales that there is a battler for share of stomach between Grocery Stores, Restaurants, and Convenience Stores all seeking the best technology to edify their brand with targeted customers Gen Z and Millennials according to Steven Johnson Grocerant Guru® at Tacoma, […]
3 min read
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  1. Trends & External Forces

CDC Says Pretty Much Everybody should Get New Covid Booster Vaccine

The Centers for Disease Control and Prevention (CDC) is recommending that everyone over the age of six months should get the updated Covid-19 vaccine this fall. The recommendation came just hours after a CDC advisory committee voted in favor of these guidelines, and just days after the Food and Drug Administration (FDA) approved the vaccine […]
2 min read
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  1. Holiday & Events

Holiday retail sales forecasted to increase up to 4.6%

    [[“value”:” TOP TAKEAWAYS Retail holiday sales are forecasted to increase between 3.5% to 4.6% in 2023 In 2022, holiday sales grew by 7.6% in the same period Ecommerce holiday sales are projected to grow between 10.3% to 12.8% Holiday retail sales are predicted to increase between 3.5% to 4.6% in 2023, according to […]
2 min read
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  1. Channel: Mass

Northwest Arkansas, Sittin’ On Top Of The World

Axios has a story about how Northwest Arkansas – not that long ago known as the birthplace and headquarters of Walmart – has evolved into “the 15th-fastest-growing area in the U.S. and is on pace to hit nearly 1 million residents by 2045,” more than double its size today. The story notes that Bentonville “boasts […]
2 min read
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  1. Channel: Grocery

Your Views:  Multiplier Effects

On the subject of treating employees in a way that keeps them engaged, one MNB reader wrote: I have a nephew with limited cognitive skills but is a loyal bagger at a Michigan Kroger. On his fifth year of service he received a package containing Thank You cards from store management and fellow workers as […]
9 min read
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  1. Media & Marketing

What Meal too Eat at What Time Only the Customers Know

  The customer is dynamic not static and it is the customer who decides what to eat and when to eat it.  Once again it still does not look as if work from home is going to go away any time soon.  With many companies wanting all workers back at least a couple days a […]
3 min read
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  1. Shopper & Customer

Reiser’s Pieces: Why Accelerating Your Dollar Strategy Now Makes Sense

“A few years back, when I was with Dollar General in the Chief Merchant seat, Fortune saw us as “a crafty mix of 7-Eleven-like convenience and Walmart-like low prices.” Yeah, but…that description doesn’t begin to do justice to the strong value-and-convenience proposition of the value channel – a proposition that’s put Dollar General and Dollar […]
3 min read
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Editor’s Choice

  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
  4. Department: Beverage
  5. Department: HBC
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Retail Ecosystem
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Retail Operations
  16. Operations & Supply Chain
  17. Stores & Formats

Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Operations & Supply Chain
  15. Stores & Formats

Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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