Big Data

  1. Shopper & Customer

Americans are cutting back and trading down for Thanksgiving

Seventy percent of consumers plan to reduce their purchases, trade down to a cheaper brand or both to make their Thanksgiving meals, according to an Ipsos survey. “Inflation is sort of a fancy term for people having to pay more for the same amount of stuff and I think that’s the reality that consumers are […]
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  1. Holiday & Events

One-third of customers ‘will spend less this Christmas’

Efforts to predict the likely pattern of Christmas spending increased this week, with three different surveys suggesting consumers plan to spend less on food and other products. Despite this, the latest NielsenIQ consumer insights study said more than 60% of UK consumers are Christmas enthusiasts and will not change their Christmas plans despite economic challenges. […]
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  1. Holiday & Events

Many Meals May Require Mini Pies This Thanksgiving and Krispy Kreme Has Them

Millennials are inviting friends into their home for Thanksgiving Dinner this year, with any luck you will be one of the friends.  In fact, Millennials will have an average of 9.8 people at the table this year, compared to the total average of 7.4, according to IRI’s findings. Some will have company for several days […]
3 min read
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  1. Media & Marketing

Lori Stillman, VP Research, National Association of Convenience Stores

We are excited to release two bonus episodes recorded live at the MarketDial podcast studio  at the National Association of Convenience Stores (NACS) conference in Las Vegas. Our first special guest is Lori Stillman, Vice President, Research for NACS, who helps us understand some of the fun facts and figures about the industry, before we […]
2 min read
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  1. Technology & Innovation

AI Expert Simplifies How to Use it to Extract Value From Big Data

What is big data? How does data help produce artificial intelligence (AI)? How can retailers utilize data and AI best to positively impact their business? Asha Saxena, CEO and founder of Women Leaders in Data and AI, delivered a keynote presentation during Total Retail Tech earlier this year in Nashville. In this video clip from her session, Saxena discusses […]
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  1. Shopper & Customer

How to Solve Retailers’ Top Customer Engagement Challenges

Savvy retailers know that fostering deeper customer relationships is the key to sustainable, long-term business success. To build these relationships, brands need to take a comprehensive, thoughtful approach to creating their customer engagement strategy. It’s the art and science of growing brand loyalty by providing the best in user experience across all relevant channels. Customer […]
3 min read
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  1. International

RetailNext Acquires UK Counting and Footfall Solutions Specialist from Ipsos

RetailNext, the leading analytics solution for brick-and-mortar retailers, today announced the acquisition of Retail Performance, the UK-based people-counting and footfall solutions from Ipsos, one of the world leaders in Market Research. The deal strategically positions RetailNext for further rapid growth in the UK and European retail intelligence space, and coincides with the company’s opening of […]
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  1. Shopper & Customer

Audience profiling: The ultimate guide

Sure, you’ve probably heard of audience profiling. But how much do you really know about what it is, how it works, and how it can benefit your overall marketing strategy? In this blog we’ll take a whistle-stop tour through the key points of this important topic, covering the following… What is audience profiling?  Why is […]
7 min read
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  1. Media & Marketing

Mici Italian House Guest Dinner Solutions

  Do you have family coming for the holidays?  This year Millennials will have an average of 9.8 people at the table this year, compared to the total average of 7.4, according to IRI’s findings. Between family and Friendsgiving Millennials will be looking for meal solutions according to Steven Johnson Grocerant Guru® at Tacoma, WA […]
2 min read
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  1. Corporate Strategy

Bed Bath & Beyond Continues to Rebuild C-Suite with Marketing Chief Appointment

Bed Bath & Beyond has appointed Bart Sichel as EVP, Chief Marketing and Customer Officer as the troubled retailer rebuilds its executive leadership following a number of departures in 2022, including former SVP of Marketing James Reath. Sichel will report to BB&B President and CEO Sue Gove, who recently secured the leadership role permanently following […]
2 min read
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  1. Shopper & Customer

Restaurants Lose Edge on Innovation

  Restaurants that are just trying to survive, are finding that is not enough in a world that is evolving so fast your 12 percent pay raise will not keep up with the rising price of food.   According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated, “Millennials and Gen Z […]
4 min read
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  1. Data & Insights

Take the Guesswork Out of Insights With Winter ’23 CRM Analytics Release

With our CRM Analytics Winter ’23 release, you can tap into insights faster and make real-time predictions with external Snowflake data. This release will help you get the most from Einstein Discovery models and make analytics easier to access. Let’s look at some of the exciting features in this release: With Live Prediction with Snowflake, […]
5 min read
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  1. Shopper & Customer

What Should You Be Doing With Your Shopper Data?

Behind every customer experience is a story. Every single product bought has reasoning and meaning behind it that, as a brand or retailer, isn’t always easy to understand at a surface-level. This is where shopper data comes in. These insights help you understand what shoppers are thinking and feeling while moving through the aisles. What […]
5 min read
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  1. Technology & Innovation

Do businesses still need newsletters for marketing?

Successful sales rely heavily on marketing. Although sales and marketing often operate independently, a closer working relationship can boost revenue and profits. For the sales team, it aids in lead generation, qualification, and ongoing communication with prospects throughout the sales process. Newsletter products, such as Ongage and Hubspot have proven to be effective marketing tools, […]
3 min read
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  1. Media & Marketing

Google Targets Holiday Bargain Hunters with New Search Tools

Among Americans planning to shop for the holidays, 43% are looking for deals and sales more than last year, according to a new Ipsos study commissioned by Google. To serve those holiday bargain hunters, Google has made several upgrades to its search experience designed to make it easier for shoppers to find deals and compare […]
2 min read
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  1. Media & Marketing

Tractor Supply’s Remarkable “Life Out Here” Growth Story with CEO Hal Lawton

Our guest this week is Hal Lawton, the President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past few years.   We explore Hal’s diverse journey from McKinsey, to Home Depot, to eBay, to Macy’s and on to Tennesee-based Tractor Supply […]
3 min read
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  1. Shopper & Customer

Why Experience is Key to Brand Loyalty

Digital interactions are increasing year after year, and a company’s ability to interact with customers quickly, and in a way that satisfies their needs, will make or break the brand experience. To deliver VIP e-commerce experiences at scale — especially during the busy Black Friday/Cyber Monday season — brands need a customer experience strategy driven […]
2 min read
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  1. Shopper & Customer

Are Restaurants Prices Turning Consumers to the Frozen Food Court

Consumers are walking the aisle of the grocery store looking for a meal that is less expensive than eating out.  Delivery charges, price increases, slow service, inconsistent quality are but some of the comments gather in Foodservice Solutions®latest round of grocerant scorecards, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Struggling […]
4 min read
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  1. Department: Nonfood

Perfetti Van Melle launches household name brands in new formats

Leading confectionery company Perfetti Van Melle is introducing new formats for two of its most popular brands. Mentos, one of the top global candy brands and Smint, the number one sugar free mint, according to recent IRI data, are both expanding their product ranges to include these hyper-portable formats. Research also shows that Mentos is […]
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  1. Data & Insights

Retailers Are Bringing Digital Precision to Their Physical Stores Via Smart Camera Technology

The internet provides retailers endless amounts of precise, real-time information and insights into the shopper’s journey. What are they searching for? What are they clicking on? At what point do they fall out of the sales pipeline? In a brick-and-mortar store, however, shopping data is mostly limited to the day’s receipts. Where online stores use […]
3 min read
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  1. Media & Marketing

TV may be Old School but it Works for DTC Brands Transitioning into Retail

Only a few short years ago, all you heard from marketers was how linear TV was dead. How TV was too old-school and no one watches. Certainly not often enough within the most desired Gen Z and millennial demographics, who were all about ‘cutting the cord.’ While that may be true for younger demographics, there […]
5 min read
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  1. Retailer Media

Big. Gulp. 7-Eleven Launches Retail Media Network

C-store behemoth 7-Eleven has joined the lengthening list of retailers starting up a retail media network, with the likely impact being that it will be able to siphon off ad dollars from suppliers. The name:  Gulp. The Path to Purchase Institute (P2PI) quotes Ben Tienor, director of brand and customer insights at 7-Eleven,  as saying […]
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  1. Shopper & Customer

Inflation Isn’t Going Away, but You Can Still Keep Your Wireless and Telecom Customers Happy

With all the wireless and telecom options out there, communications service providers know that staying competitive means giving customers a reason to stay loyal. Throw inflationary price hikes into the mix, and that makes customer retention even more critical. Yes, inflation is still having an impact on the communications industry, and those price increases could […]
4 min read
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  1. Technology & Innovation

Top 100 Retail Technology Influencers List interview: Celia Van Wickel

As part of a series of interviews with those who made it on to the RTIH Top 100 Retail Technology Influencers List, we discuss the likes of rapid delivery services, the metaverse, drones, micro-fulfilment, and autonomous solutions with Celia Van Wickel, Global Director and Head of Omnichannel Analytics at Mars Wrigley Confectionery. RTIH: What does […]
5 min read
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  1. Channel: Grocery

Albertsons Reports Strong Q2 Results

Albertsons said yesterday that Q2 net sales reached $17.9 billion, up from $16.5 billion during the same period a year earlier – driven by a 7.4 percent increase in same-store sales, which in turn was driven by high food price inflation. Q2 digital sales were up 36 percent. Net income for the period was $342.7 […]
2 min read
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  1. Data & Insights

How to conduct a market survey that works

Knowing your audience is the backbone to business success. And to know your audience, you need to do some all important market research. But what’s the best way to go about doing that? Easy answer? Use GWI, of course…  Or, you could conduct a good ol fashioned, market research survey.  What’s a market research survey? […]
6 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Department: Consumer Durables
  3. Department: Nonfood
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

Retail Media is Here in a Big Way: Should Search be Worried?

By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. Department: Nonfood
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Agencies & Vendors
  9. Data & Insights
  10. Technology & Innovation
  11. Holiday & Events

U.S. SMI Core Release Note – October 2022

SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
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  1. Trends & External Forces
  2. Channel: Grocery
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Trends & External Forces
  7. Associates & Employees
  8. Merchandising

Kroger Health Center marks first anniversary

CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
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  1. Channel: Dollar/Value
  2. Corporate Strategy
  3. Corporate Finance
  4. Corporate Purpose
  5. ESG
  6. Media & Marketing
  7. Shopper & Customer
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar Tree sales up 8.1% in third quarter

CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]
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