Trends & External Forces The Friday Checkout: Could tariffs give grocers the chance to be heroes? As the threat of price hikes looms over shoppers and retailers, some chains are taking matters into their own hands. Grocery Dive April 18, 2025April 18, 2025 < 1 min read GovernmentShoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer Robinsons invites shoppers to ‘get more for less’ Robinsons has introduced new 750ml price-marked packs plus 33% extra free for shoppers. On-shelf from mid-April, the packs will be available exclusively in the wholesale, convenience and impulse channel, in both Orange and Apple & Blackcurrant single concentrate flavours for£1.59. Robinsons new price-marked packs offer… This story continues at Robinsons invites shoppers to ‘get more […] Talking Retail April 18, 2025April 18, 2025 < 1 min read ShoppersMerchandisingInternational - UK 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Ocado CEO Tim Steiner slips into hot seat at online retailerโs technology division Ocado Solutions Ocado Group reports that CEO Tim Steiner will temporarily lead Ocado Solutions, the companyโs technology sub-unit. The move comes as current boss, John Martin, steps down after 18 months in the role, having taken over in 2023 from Luke Jensen. James Matthews, the current CEO at Ocado Technology, will also become Deputy CEO of the […] Retail Technology Innovation Hub April 18, 2025April 18, 2025 4 min read OcadoTechnology & InnovationExecutivesKrogerData & InsightsOperations & Supply ChainInternational - UKAmazonTech: RoboticsTech: CashierlessMarketing: In StoreShoppersTescoMergersOmnichannelPredictions and ForecastsRegional GroceryStore LocationStrategyMarketing: Social MediaCOVID19Trends: TechMarketing: Loyalty & SubscriptionInclusivityAssociatesBrick and MortarDeliveryWalmartAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Shopper & Customer Rent the Runway rethinks customer service approach Shifting to more proactive service, the team now spends 14% of its time calling customers to build loyalty, according to CEO Jennifer Hyman. RetailDive April 18, 2025April 18, 2025 < 1 min read ShoppersMarketing: Loyalty & SubscriptionExecutives 0 Saving Bookmark this article Bookmarked
Stores & Formats Lids leans in to customization with refreshed store concept The stores are focused on localization and include “Build-A-Cap” kiosks where shoppers can create unique designs that match their style. RetailDive April 18, 2025April 18, 2025 < 1 min read ShoppersBrick and Mortar 0 Saving Bookmark this article Bookmarked
Data & Insights What troubles shoppers when searching online โ[[โvalueโ:โ This audio is auto-generated. Please let us know if you have feedback. All areas of a productโs description have the power to turn a viewer into a shopper. This includes, but is not limited to, product photos, videos, product descriptions, size and dimensions, reviews and color. “In this new world that we live in, […] RetailDive April 17, 2025April 17, 2025 2 min read Technology & InnovationAIShoppersConsumersMarketing: UGCThick DataData & InsightsGoogleMarketing: Direct & PersonalizationCustomer ExperienceReturnsExecutivesDept. NonfoodAmazonDept. Natural / OrganicDept. FreshMarketing: In StoreChatGPT 0 Saving Bookmark this article Bookmarked
Technology & Innovation Spur raises $4.5 million from various investors to build out agentic AI solution for online retailers Spur, which provides e-commerce retailers and travel booking platforms with AI powered quality testing that emulates real consumer shopping behaviour, has secured $4.5 million from investors including First Round, Pear VC, Neo, Conviction, Liquid2Ventures, and Predictive Venture Partners. This takes the total raised to date to $4.625 million. Other notable angel investors in the round […] Retail Technology Innovation Hub April 17, 2025April 17, 2025 3 min read Technology & InnovationAIShoppersExecutivesData & InsightsInternational - UKOmnichannelMarketing: Social MediaDept. NonfoodConsumersAssociatesChatGPTTwitterMeta (Facebook)Operations & Supply ChainResults & InvestmentStore LocationTrends: Tech 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day […] Retail TouchPoints April 17, 2025April 17, 2025 2 min read WalmartDeliveryTechnology & InnovationData & InsightsDept. NonfoodConsumersShoppersBrick and MortarMergersBOPISTech: RoboticsMarketing: Social MediaOmnichannelOperations & Supply ChainPredictions and ForecastsDept. PharmacyStore LocationThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights The AI Advantage: When and Where to Apply It in Your Patient Support Program Today’s guest post comes from William Grambley, Chief Product Officer at AssistRx. โฏ William discusses four specific uses cases for how AI can create efficiencies and improve patient support programs for both healthcare providers and patients. He provides three considerations that life sciences organizations should evaluate when adopting AI in their patient support programs. โฏ To […] Drug Channels April 17, 2025April 17, 2025 2 min read Technology & InnovationAIData & InsightsMarketing: In StoreMarketing: Social MediaShoppersMeta (Facebook)Health & WellnessBrokers 0 Saving Bookmark this article Bookmarked
Department & Category The Rise of the Grocerant: How Convenience Stores Are Outsmarting Legacy Chain Restaurants Where Have Fast-Food Diners Gone? Not home—but to the neighborhood convenience store. The foodservice landscape is shifting, and convenience stores (C-stores) are rapidly transforming from quick fuel stops into legitimate food destinations. They’re capturing a growing share of consumer dollars, satisfying cravings for variety, value, and ease—at a pace legacy chain restaurants simply can’t match. According to the National Association of Convenience Stores (NACS), foodservice accounted […] Grocerant Guru April 17, 2025April 17, 2025 4 min read RestaurantsDept. GroceryBrick and MortarData & InsightsDept. BeverageTechnology & InnovationConsumersAIShoppersWaWaDept. FuelMarketing: In StorePredictions and ForecastsDeliveryMarketing: Direct & PersonalizationHealth & WellnessOmnichannelMerchandisingCustomer ExperienceStore LocationMarketing: Loyalty & SubscriptionTrends: Food and BeverageStore FormatTrends: TechQ CommerceDept. FreshEconomyPricing & Promotions 0 Saving Bookmark this article Bookmarked
Shopper & Customer Sansolo Speaks: Communicate, Communicate, Communicate by Michael Sansolo We’ve talked a lot here on MNB recently about the importance of communication to shoppers especially in volatile times. As KC pointed out this week, Stew Leonard’s did a masterful job of helping shoppers both understand the potential impact of sweeping tariffs and see how the company will be handling them. It’s […] MorningNewsBeat April 17, 2025April 17, 2025 3 min read ShoppersKrogerAmazonDept. RefrigeratedGovernmentInternationalDept. DairyOperations & Supply ChainAssociatesDept. GroceryDept. FuelDept. FreshBrick and MortarMerchandising 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Stanley Tucci Returns To Italy After a couple of seasons on CNN, actor-writer Stanley Tucci is bringing his acclaimed travel series to the National Geographic channel, which can be found on Disney+. Renamed โTucci In Italy,โ the five-part series โfollows Tucci across Italy’s stunning landscapes as he explores the deep connections between food, culture and history. More than a travelogue, […] MorningNewsBeat April 17, 2025April 17, 2025 < 1 min read ReturnsDept. GroceryStreamingMarketing: Social MediaShoppersTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Department: Food Your Views: “Differentiated in a Sea of Retail Sameness” MNB reader Bob Wheatley weighed in on a piece I wrote about the importance of supermarkets actually emphasizing food: Was in an exploratory meeting at one time with the newly appointed CEO of a higher quality grocery chain, talking about strategies to build their brand and business. We were of like minds about the mindset […] MorningNewsBeat April 17, 2025April 17, 2025 5 min read Dept. GroceryDept. FreshResults & InvestmentDept. DeliDept. Fresh PreparedConsumersShoppersDept. NonfoodMarketing: In StoreGovernmentNestleMarketing: Social MediaMarketing: BroadcastDept. BakeryExecutivesESG and CSRDept. PerimeterTechnology & InnovationOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Shopper & Customer Taking Home a Piece of Hospitality: Designing Merchandise Opportunities for Hospitality Spaces In an era when consumers value a true hospitality experience — beyond just the menu or guest room — more than ever, owners and designers are rethinking traditional hospitality design. The boundaries between dining, staying and shopping are dissolving, giving rise to a new approach that allows customers to savor their experiences and hold on […] Retail TouchPoints April 17, 2025April 17, 2025 4 min read ConsumersShoppersRestaurantsDept. BeverageStrategyPackagingPredictions and ForecastsDept. Adult BevMarketing: Social MediaHealth & WellnessMerchandisingTrends: ConsumerStore LocationUnileverDept. Natural / OrganicDept. ApparelAssociates 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value What Is the Dollar General Penny List? Here’s What Every Shopper Needs To Know Retailer Dollar General has a secret Penny List and there are deals aplenty all for one cent. RetailWire April 17, 2025April 17, 2025 < 1 min read Dollar GeneralShoppers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Temu and SHEIN Tell Customers To Shop Now To Avoid Price Hikes Next Week Starting April 25, Temu and SHEIN shoppers will see higher prices due to tariffs. RetailWire April 17, 2025April 17, 2025 < 1 min read ShoppersGovernment 0 Saving Bookmark this article Bookmarked
Data & Insights Want to Drive Success in 2025? You Need to Diversify Your Social Campaign Creatives Success in digital advertising doesn’t happen overnight. Instead, it’s the result of thoughtful planning and strategic creativity. With 87% of shoppers saying social media influences their purchase decisions, it’s more important than ever to ensure your campaigns are hitting the mark. Rather than reactively thinking of creative shifts as last-minute adjustments, it’s never too late […] Retail TouchPoints April 17, 2025April 17, 2025 3 min read Technology & InnovationAIESG and CSRData & InsightsDept. FreshMarketing: Social MediaDept. PerimeterMeta (Facebook)ConsumersAcquisitionPricing & PromotionsOmnichannelDept. ApparelPartnershipsDept. NonfoodDept. HBCMarketing: TradeShoppersStrategyDept. Natural / Organic 0 Saving Bookmark this article Bookmarked
Shopper & Customer Proposed SNAP cuts could pressure low-income shoppers — and retailers that serve them Potential changes to the federal food assistance program could impact millions of U.S. shoppers, retailers and food and beverage companies. CNBC April 16, 2025April 16, 2025 < 1 min read ShoppersDept. GroceryDept. Beverage 0 Saving Bookmark this article Bookmarked
Shopper & Customer How retailers are connecting with younger shoppers From Sephora embracing its status as a Gen Alpha “playground” to Coach’s Gen Z-focused store concept, retailers are leaning in. RetailDive April 16, 2025April 16, 2025 < 1 min read ShoppersConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Michaels ups balloons, party supplies as Party City, Joann disappear โ[[{โvalueโ:โ Dive Brief With the pandemic-era crafting boom over, the chain is working to take advantage of market share opportunities. Published April 16, 2025 A Michaels storefront. Since going private in 2021, the company has worked to improve its customer experience and debuted MakerPlace by Michaels, an online marketplace. The image by Rowanswiki is licensed […] RetailDive April 16, 2025April 16, 2025 < 1 min read DeliveryMarketing: Social MediaCustomer ExperienceShoppersMarketing: In StoreCOVID19 0 Saving Bookmark this article Bookmarked
Technology & Innovation Rob Barnes departs Asda and CIO role after driving technology change across the business Rob Barnes has left grocery giant Asda where, for the past 15 months, he held the position of Chief Information Officer. In a LinkedIn post, Barnes, who joined Asda from Marks and Spencer, said: “Thanks for your messages this week folks! As some of you have seen, Iโve taken the decision to leave Asda. Itโs […] Retail Technology Innovation Hub April 16, 2025April 16, 2025 5 min read Technology & InnovationAIData & InsightsShoppersMarketing: Social MediaCustomer ExperienceDept. NonfoodESG and CSROmnichannelExecutivesInternational - UKOperations & Supply ChainBrick and MortarPredictions and ForecastsWalmartDeliveryMarketing: Loyalty & SubscriptionMarketing: In StoreMarketing: TradePricing & PromotionsStrategySustainabilityTargetTech: CashierlessTikTokTwitterTrends: TechVendorsGovernmentAssociatesCoca ColaConsumersDept. ApparelDept. BeverageStore Location 0 Saving Bookmark this article Bookmarked
Stores & Formats Lids Rolls Out New Format Featuring ‘Build-A-Cap’ Kiosks to First 20 Stores Customization, personalization and localization are key elements of the new Lids store format, which the retailer rolled out to 20 stores in 16 states this month. The stores’ redesigned customization hubs feature interactive “Build-A-Cap” kiosks and a new hat-curving machine, allowing customers to stitch, patch and curve their hats to match their personal style. Additionally, […] Retail TouchPoints April 16, 2025April 16, 2025 2 min read Brick and MortarMarketing: In StoreShoppersMerchandisingDept. ApparelMarketing: Social MediaStore FormatMarketing: Direct & PersonalizationGovernmentAssociates 0 Saving Bookmark this article Bookmarked
Department: Beverage Hart & Soul: Another Example Of How To Talk To Shoppers On Monday in this space, we offered yet another excellent example of how Stew Leonardโs effectively communicated with customers about the tariffs and economic volatility that are affecting prices โ something that MNB believes is more important than ever at this point in time. Well, hereโs another example, submitted by an MNB reader. The retailer […] MorningNewsBeat April 16, 2025April 16, 2025 3 min read Dept. BeverageDept. Adult BevGovernmentShoppersEconomyAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Master the Hidden Economics of Pharmaceuticals—In Under an Hour—with DCIโs New eLearning Modules In today’s fast-moving pharmaceutical marketplace, insight is everything. Whether youโre building trust with customers, launching new products, or guiding internal teams, understanding the economic forces that shape drug distribution, reimbursement, and pricing is essential. At Drug Channels Institute (DCI), we know how critical this knowledge is—and how hard it can be to find credible, up-to-date […] Drug Channels April 15, 2025April 15, 2025 4 min read EconomyData & InsightsDept. PharmacyResults & InvestmentOperations & Supply ChainMarketing: Social MediaStrategyShoppersMeta (Facebook)Deep DivesBrokers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Why Equity Crowdfunding Could Propel Your Product Startup to New Heights In the fast-paced world of product startups, securing the right funding can often mean the difference between success and stagnation. Enter equity crowdfunding—a game-changing solution for many entrepreneurs. Imagine raising the capital you need while simultaneously building a community of brand advocates. This dynamic approach not only democratizes fundraising but also offers a unique blend […] Retail Bound April 15, 2025April 15, 2025 5 min read PepsiCoResults & InvestmentPricing & PromotionsLegal & CriminalPredictions and ForecastsTargetTechnology & InnovationStrategyShoppersData & InsightsCompetitionMarketing: Direct & PersonalizationMarketing: Social MediaStore LocationESG and CSRMarketing: Loyalty & SubscriptionPartnershipsInternational - North AmericaGovernmentMarketing: In Store 0 Saving Bookmark this article Bookmarked
Trends & External Forces Foot Locker Adds New Customer Data Platform to Enhance Personalization Foot Locker has selected the Ometria customer data platform (CDP) as the retailer seeks to deepen relationships with customers by delivering more personalized experiences at scale, fueled by the data Foot Locker collects via its customer loyalty program and other sources. “We are thrilled to work with Ometria as our CDP to unify our customer […] Retail TouchPoints April 15, 2025April 15, 2025 < 1 min read Data & InsightsShoppersMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionPredictions and ForecastsMarketing: Social MediaOmnichannel 0 Saving Bookmark this article Bookmarked
Technology & Innovation Pharmacy chain Dr. Max teams with VusionGroup for store digitalisation push across Europe VusionGroup has announced a new roll-out with Dr. Max, a pharmacy chain, to deploy its solutions throughout stores across Europe. Dr. Max says it has made the move to digitalise its locations and create a connected store experience for both associates and customers. โVusionGroupโs innovative solutions help us simplify and modernise how our pharmacies operate […] Retail Technology Innovation Hub April 15, 2025April 15, 2025 3 min read Technology & InnovationDept. PharmacyData & InsightsBrick and MortarMarketing: Social MediaShoppersTescoTech: CashierlessOmnichannelAssociatesDept. NonfoodInclusivityDept. GroceryDept. FreshInternational - UKCOVID19TwitterMerchandisingMarketing: In StoreOperations & Supply ChainPackagingPredictions and ForecastsTargetMarketing: Loyalty & SubscriptionTrends: TechDelivery 0 Saving Bookmark this article Bookmarked
Data & Insights Fast food firm Smalls Sliders taps Bikky customer data and analytics platform to support growth plans Smalls Sliders has adopted Bikky’s customer data and analytics platform as it scales across the USA. “They’re getting a platform that will help them level up how they serve their guests while continuing scaling across the country,” says Abhinav Kapur, Founder at Bikky. “Theyโre seeing this first hand, using the platform to coach franchisees on […] Retail Technology Innovation Hub April 14, 2025April 14, 2025 3 min read Data & InsightsTechnology & InnovationShoppersDept. GroceryMarketing: Social MediaStore LocationConsumersTescoTech: CashierlessOmnichannelBrick and MortarTrends: TechRestaurantsOperations & Supply ChainInternational - UKTwitterMarketing: Loyalty & SubscriptionMarketing: In StoreInclusivityExecutivesDeliveryCOVID19Associates 0 Saving Bookmark this article Bookmarked
Shopper & Customer How To Talk To Shoppers About Tariffs Often in this space, attention has been paid to how Stew Leonardโs effectively communicates with customers โ something that MNB would argue is more important than ever at the moment as tariffs and economic volatility threaten price stability at the nationโs food stores. Over the weekend, Stew Leonardโs once again raised the bar on how […] MorningNewsBeat April 14, 2025April 14, 2025 3 min read ShoppersGovernmentCompetitionInternational - North AmericaStrategyConsumersCOVID19Dept. Adult BevDept. BeverageDept. GroceryEconomyOperations & Supply ChainOwned Brands (Private Label)Brick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Club Costco Beating Target At Value/Values Game. From Fast Company: โFor years, Target wore the halo among big-box retail brands: It may not have been the cheapest, but Tar-zhay offered solid value, often through collaborations with top designers, while enjoying a forward-looking and enlightened reputation. But it’s become increasingly clear that for many shoppers, the halo has been passed โ to Costco. […] MorningNewsBeat April 14, 2025April 14, 2025 2 min read CostcoTargetInclusivityGovernmentConsumersShoppersDept. Fresh 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Channel: Mass Data & Insights Technology & Innovation Walmart will use geospatial tech to power delivery The data-science capability redefines the retailer’s delivery maps to expand the channel’s reach and accessibility. Written by Grocery Dive April 17, 2025April 18, 2025 Saving Bookmark this article Bookmarked
Data & Insights Retailer Media Agencies & Vendors Data & Insights Technology & Innovation Why Kroger’s former chief data officer is starting an AI-focused firm Todd James recently left the grocer’s 84.51° data analysis unit to start a firm that helps companies solve common problems related to artificial intelligence. Written by Grocery Dive April 17, 2025April 18, 2025 Saving Bookmark this article Bookmarked
Operations & Supply Chain International Technology & Innovation Trends & External Forces Operations & Supply Chain Q1 2025 Top Retail Trends What happened in retail in Q1? (A lot!) What’s up: ๐บ Tariffs ๐บ Supply chain shifts ๐บ AI adoption ๐บ Value-oriented retailers’ store counts What’s down ๐ป Retailers with declining relevance ๐ป The status quo and certainty ๐ป DEI programs Written by Lisa Goller March 24, 2025March 24, 2025 Saving Bookmark this article Bookmarked
Channel: Drug Department: HBC Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance Media & Marketing Retailer Media Retail Ecosystem Shopper & Customer Trends & External Forces Retail Operations Associates & Employees Stores & Formats Walgreens Agrees to $10B Sycamore Partners Acquisition Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […] Written by Retail TouchPoints March 7, 2025March 7, 2025 Saving Bookmark this article Bookmarked
Channel: Grocery Corporate Strategy Kroger CEO Rodney McMullen resigns after ethics review His departure follows a company board investigation into conduct “unrelated to the business,” the grocer said. Written by Grocery Dive March 3, 2025March 3, 2025 Saving Bookmark this article Bookmarked