Shoppers

Articles about shoppers and their changing shopping behavior.

  1. Shopper & Customer
Robinsons has introduced new 750ml price-marked packs plus 33% extra free for shoppers. On-shelf from mid-April, the packs will be available exclusively in the wholesale, convenience and impulse channel, in both Orange and Apple & Blackcurrant single concentrate flavours  for£1.59. Robinsons new price-marked packs offer… This story continues at Robinsons invites shoppers to ‘get more […]
  1. Channel: Ecommerce & Digital
Ocado Group reports that CEO Tim Steiner will temporarily lead Ocado Solutions, the companyโ€™s technology sub-unit. The move comes as current boss, John Martin, steps down after 18 months in the role, having taken over in 2023 from Luke Jensen. James Matthews, the current CEO at Ocado Technology, will also become Deputy CEO of the […]
  1. Data & Insights
โ€‹[[โ€œvalueโ€:โ€ This audio is auto-generated. Please let us know if you have feedback. All areas of a productโ€™s description have the power to turn a viewer into a shopper. This includes, but is not limited to, product photos, videos, product descriptions, size and dimensions, reviews and color. “In this new world that we live in, […]
  1. Technology & Innovation
Spur, which provides e-commerce retailers and travel booking platforms with AI powered quality testing that emulates real consumer shopping behaviour, has secured $4.5 million from investors including First Round, Pear VC, Neo, Conviction, Liquid2Ventures, and Predictive Venture Partners. This takes the total raised to date to $4.625 million. Other notable angel investors in the round […]
  1. Channel: Mass
Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day […]
  1. Data & Insights
Today’s guest post comes from William Grambley, Chief Product Officer at AssistRx. โ€ฏ William discusses four specific uses cases for how AI can create efficiencies and improve patient support programs for both healthcare providers and patients. He provides three considerations that life sciences organizations should evaluate when adopting AI in their patient support programs. โ€ฏ To […]
  1. Department & Category
  The foodservice landscape is shifting, and convenience stores (C-stores) are rapidly transforming from quick fuel stops into legitimate food destinations. They’re capturing a growing share of consumer dollars, satisfying cravings for variety, value, and ease—at a pace legacy chain restaurants simply can’t match. According to the National Association of Convenience Stores (NACS), foodservice accounted […]
  1. Shopper & Customer
by Michael Sansolo We’ve talked a lot here on MNB recently about the importance of communication to shoppers especially in volatile times. As KC pointed out this week, Stew Leonard’s did a masterful job of helping shoppers both understand the potential impact of sweeping tariffs and see how the company will be handling them. It’s […]
  1. Operations & Supply Chain
After a couple of seasons on CNN, actor-writer Stanley Tucci is bringing his acclaimed travel series to the National Geographic channel, which can be found on Disney+. Renamed โ€œTucci In Italy,โ€ the five-part series โ€œfollows Tucci across Italy’s stunning landscapes as he explores the deep connections between food, culture and history. More than a travelogue, […]
  1. Department: Food
MNB reader Bob Wheatley weighed in on a piece I wrote about the importance of supermarkets actually emphasizing food: Was in an exploratory meeting at one time with the newly appointed CEO of a higher quality grocery chain, talking about strategies to build their brand and business. We were of like minds about the mindset […]
  1. Shopper & Customer
In an era when consumers value a true hospitality experience — beyond just the menu or guest room — more than ever, owners and designers are rethinking traditional hospitality design. The boundaries between dining, staying and shopping are dissolving, giving rise to a new approach that allows customers to savor their experiences and hold on […]
  1. Data & Insights
Success in digital advertising doesn’t happen overnight. Instead, it’s the result of thoughtful planning and strategic creativity. With 87% of shoppers saying social media influences their purchase decisions, it’s more important than ever to ensure your campaigns are hitting the mark. Rather than reactively thinking of creative shifts as last-minute adjustments, it’s never too late […]
  1. Trends & External Forces
โ€‹[[{โ€œvalueโ€:โ€ Dive Brief With the pandemic-era crafting boom over, the chain is working to take advantage of market share opportunities. Published April 16, 2025 A Michaels storefront. Since going private in 2021, the company has worked to improve its customer experience and debuted MakerPlace by Michaels, an online marketplace. The image by Rowanswiki is licensed […]
  1. Technology & Innovation
Rob Barnes has left grocery giant Asda where, for the past 15 months, he held the position of Chief Information Officer. In a LinkedIn post, Barnes, who joined Asda from Marks and Spencer, said: “Thanks for your messages this week folks! As some of you have seen, Iโ€™ve taken the decision to leave Asda. Itโ€™s […]
  1. Stores & Formats
Customization, personalization and localization are key elements of the new Lids store format, which the retailer rolled out to 20 stores in 16 states this month. The stores’ redesigned customization hubs feature interactive “Build-A-Cap” kiosks and a new hat-curving machine, allowing customers to stitch, patch and curve their hats to match their personal style. Additionally, […]
  1. Department: Beverage
On Monday in this space, we offered yet another excellent example of how Stew Leonardโ€™s effectively communicated with customers about the tariffs and economic volatility that are affecting prices โ€“ something that MNB believes is more important than ever at this point in time. Well, hereโ€™s another example, submitted by an MNB reader.  The retailer […]
  1. Trends & External Forces
In today’s fast-moving pharmaceutical marketplace, insight is everything. Whether youโ€™re building trust with customers, launching new products, or guiding internal teams, understanding the economic forces that shape drug distribution, reimbursement, and pricing is essential. At Drug Channels Institute (DCI), we know how critical this knowledge is—and how hard it can be to find credible, up-to-date […]
  1. Trends & External Forces
In the fast-paced world of product startups, securing the right funding can often mean the difference between success and stagnation. Enter equity crowdfunding—a game-changing solution for many entrepreneurs. Imagine raising the capital you need while simultaneously building a community of brand advocates. This dynamic approach not only democratizes fundraising but also offers a unique blend […]
  1. Trends & External Forces
Foot Locker has selected the Ometria customer data platform (CDP) as the retailer seeks to deepen relationships with customers by delivering more personalized experiences at scale, fueled by the data Foot Locker collects via its customer loyalty program and other sources. “We are thrilled to work with Ometria as our CDP to unify our customer […]
  1. Technology & Innovation
VusionGroup has announced a new roll-out with Dr. Max, a pharmacy chain, to deploy its solutions throughout stores across Europe. Dr. Max says it has made the move to digitalise its locations and create a connected store experience for both associates and customers. โ€œVusionGroupโ€™s innovative solutions help us simplify and modernise how our pharmacies operate […]
  1. Data & Insights
Smalls Sliders has adopted Bikky’s customer data and analytics platform as it scales across the USA. “They’re getting a platform that will help them level up how they serve their guests while continuing scaling across the country,” says Abhinav Kapur, Founder at Bikky. “Theyโ€™re seeing this first hand, using the platform to coach franchisees on […]
  1. Shopper & Customer
Often in this space, attention has been paid to how Stew Leonardโ€™s effectively communicates with customers โ€“ something that MNB would argue is more important than ever at the moment as tariffs and economic volatility threaten price stability at the nationโ€™s food stores. Over the weekend, Stew Leonardโ€™s once again raised the bar on how […]
  1. Channel: Club
From Fast Company: โ€œFor years, Target wore the halo among big-box retail brands: It may not have been the cheapest, but Tar-zhay offered solid value, often through collaborations with top designers, while enjoying a forward-looking and enlightened reputation. But it’s become increasingly clear that for many shoppers, the halo has been passed โ€“ to Costco. […]

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Editorโ€™s Choice

  1. Operations & Supply Chain
  2. International
  3. Technology & Innovation
  4. Trends & External Forces
  5. Operations & Supply Chain
What happened in retail in Q1? (A lot!) What’s up: ๐Ÿ”บ Tariffs ๐Ÿ”บ Supply chain shifts ๐Ÿ”บ AI adoption ๐Ÿ”บ Value-oriented retailers’ store counts What’s down ๐Ÿ”ป Retailers with declining relevance ๐Ÿ”ป The status quo and certainty ๐Ÿ”ป DEI programs
  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats
Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]

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