Media & Marketing BONUS EPISODE: NRF “Big Show” Recap We’re just back from New York and the 2023 edition of the National Retail Federation’s Big Show. As we rest our weary legs, we hop back on the mic to share some of our key takeaways gleaned from the Expo floor, the conference stages, conversations in the halls, and at various events we attended. We […] Remarkable Retail Podcast January 27, 2023January 27, 2023 2 min read Marketing: SocialPodcastsShoppersTechnology & InnovationTwitterDept. GroceryInternational - North AmericaAmazonData & InsightsConsultingStrategyExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation Should Your Business Invest in Technology Now? The big takeaway Your customers will respond to offerings that are genuinely useful and helpful to them, even in an economic downturn. The key is investing in innovation that adds value, rather than chasing what’s trendy. Need proof? Beauty giant L’Oreal has invested more in research and development every year, even in tough times. That […] Salesforce January 27, 2023January 27, 2023 5 min read Technology & InnovationShoppersResults & InvestmentDept. HBCExecutivesEconomyStrategyData & InsightsInsight ProvidersMetaverseMarketing: Direct & PersonalizationConsumersMarketing: SocialMerchandisingTargetTech: AR and VR 0 Saving Bookmark this article Bookmarked
Trends & External Forces 5 Winning Ways to Utilize Branding and Outsmart Your Competition in 2023 Brand consistency is one of the top techniques that tends to be overlooked in marketing plans. Yet it’s key in setting your business apart and targeting your desired audience. It’s crucial retail companies are maintaining and developing good customer relationships. To achieve this, the focus has to be on delivering brand consistency and building brand […] Anna Stella January 27, 2023January 27, 2023 < 1 min read CompetitionMarketing: BrandShoppers 0 Saving Bookmark this article Bookmarked
Technology & Innovation How Wayfair is Prioritizing Innovation in its Brick-and-Mortar Strategy Wayfair is prioritizing innovation across its organization, supported by technology providers like Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Kevin O’Riordan, head of physical retail and supply chain engineering at Wayfair, and Fredrik Carlegren, vice president of marketing and communications at Toshiba Global Commerce Solutions. In […] Kristina Stidham January 27, 2023January 27, 2023 < 1 min read Technology & InnovationStrategyCustomer ExperienceShoppersMarketing: SocialVendorsOperations & Supply ChainDept. Nonfood 0 Saving Bookmark this article Bookmarked
Shopper & Customer The Evolution of Medical Benefit Contracting: How Pharma Can Prepare Today’s guest post comes from Saket Patel, Consultant, Advisory Services at MMIT. Saket discusses market access and contracting strategies for medical benefit products when pharmacy benefit biosimilar therapies launch. He then describes how to automate formulary and medical policies to protect manufacturers from overpayment. Click here to learn about MMIT’s Contract Validation solution. Read on […] Drug Channels January 27, 2023January 27, 2023 2 min read Dept. PharmacyData & InsightsMarketing: SocialConsultingShoppersMeta (Facebook)ESG and CSR 0 Saving Bookmark this article Bookmarked
Channel: Mass Meijer Grocery format debuts with two new stores GRAND RAPIDS, Mich. — Supercenter pioneer Meijer opened its first two Meijer Grocery stores in the Detroit metro area on Friday, introducing a more streamlined, food-focused shopping experience to customers in communities where there is no room for a full-sized Meijer store. “As a company, we’ve opened more than 500 supercenters, neighborhood markets and Meijer […] MMR January 27, 2023January 27, 2023 3 min read MeijerBrick and MortarShoppersDept. GroceryStore LocationPhilanthropyDept. FreshExecutivesDept. RefrigeratedDept. PerimeterPartnershipsDept. BakeryDept. HBCDept. Fresh PreparedDept. DeliMarketing: In StoreTech: CashierlessInclusivityHealth & WellnessDept. NonfoodEconomyDept. PharmacyDeliveryTechnology & InnovationBOPIS 0 Saving Bookmark this article Bookmarked
Retail Operations Learning Experience: Arbeiten und Training Hand in Hand Was ist eine Learning Experience? Und was ist ein Lernmanagementsystem? Im FCEE-Blog geht es um digitales „New Learning“ als Teil des täglichen Arbeitsablaufs. Neben der Customer Experience und der Employee Experience gewinnt die Learning Experience zunehmend an Bedeutung. 0 Author Missing January 27, 2023January 27, 2023 < 1 min read Customer ExperienceShoppers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Walmart-owned Sam’s Club plans to open about 30 new stores over next five years [[ Getty Images Walmart-owned Sam’s Club on Thursday said it will open more than 30 new stores in the U.S., marking its most aggressive expansion in years. The warehouse club’s next store is expected to open in Florida in 2024. Sam’s Club also plans to open five fulfillment and distribution centers this year, with the […] CNBC January 27, 2023January 27, 2023 4 min read Brick and MortarWalmartCostcoData & InsightsOperations & Supply ChainEconomyCOVID19Dept. FuelAssociatesDept. GrocerySams ClubShoppersBOPISBed Bath & BeyondBJ’s Wholesale ClubDept. BeverageDept. PetPackagingDept. NonfoodCompetitionDeliveryDept. Fresh PreparedDept. FreshTechnology & InnovationExecutivesOwned Brands (Private Label)Predictions and ForecastsDept. Paper 0 Saving Bookmark this article Bookmarked
Corporate Finance NRF 2023: Top Retail Influencers’ Key Takeaways The RETHINK Retail team ventured to NYC from January 14-17th for NRF 2023: Retail’s Big Show. While there, we had the opportunity to speak with attendees from our Top Retail Influencer community and learn about their event experience. #TRI members- April Sabral, Andrew Smith, Carl Boutet, Alberto Serrentino, Charles Haseman, Christine Russo, Guy Courtin, and […] Rethink Retail January 27, 2023January 27, 2023 5 min read Technology & InnovationMarketing: SocialData & InsightsOperations & Supply ChainShoppersPredictions and ForecastsExecutivesData VisualizationOmnichannelBrick and MortarCustomer ExperienceReturnsAssociatesTrends: RetailSustainabilityResults & InvestmentIndustry Conferences and EventsMerchandisingInsight ProvidersConsultingDept. ApparelVendorsMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Three Use Cases for Amazon Marketing Cloud It seems like everyone is talking about Amazon Marketing Cloud lately. You might be wondering why there is so much excitement for AMC, and how you can actually use Amazon’s newest analytics tool to grow your business. Today, we’ll walk through three categories of use cases that advertisers like yourself can start implementing today. What […] Intentwise January 27, 2023January 27, 2023 4 min read AmazonData & InsightsTechnology & InnovationShoppersTargetMarketing: ShopperStore LocationAcquisitionSustainabilityStrategy 0 Saving Bookmark this article Bookmarked
Trends & External Forces Sweatcoin steps up personalisation with MoEngage Crypto-rewards health & fitness app, Sweatcoin, steps up personalisation with MoEngage. Sweatcoin, the step counting app that pays customers to get active by converting their steps into currency, has partnered with MoEngage, the leading insights-led customer engagement platform, to enhance customer engagement as it fuels the growth of its Movement Economy. Sweatcoin is a new breed of […] Modern Retail January 27, 2023January 27, 2023 < 1 min read ShoppersInternational - UKHealth & WellnessEconomyCryptoData & Insights 0 Saving Bookmark this article Bookmarked
Channel: Mass New-Seller Savings Gives Sellers a Boost To Grow at Walmart The start of the year is always an exciting time. It’s a time for reflection, setting goals, pushing boundaries and trying new things. This year, sellers can win big with us as Walmart Marketplace continues to grow and deliver a top-quality product selection and a world-class shopping experience.Our New Year’s resolution is simple: To be […] Walmart News January 27, 2023January 27, 2023 3 min read WalmartShoppersOperations & Supply ChainDept. NonfoodReturnsWalmart ConnectDeliveryMarketing: Retail MediaMarketing: In StoreCompetitionResults & InvestmentData VisualizationMerchandisingPartnershipsThick Data 0 Saving Bookmark this article Bookmarked
Shopper & Customer How to Get Discovered by U.K. Retailers: Understanding British Consumers Before you launch your brand in the United Kingdom, it’s important to know what’s going on in today’s U.K. retail market as it may differ from the markets your brand currently has a presence in. Whether the British market is familiar territory or completely new, here’s a deep dive into understanding the U.K.’s marketplace, retailers, […] RangeMe January 26, 2023January 26, 2023 4 min read ConsumersSustainabilityVendorsInternational - UKPackagingGovernmentTescoHealth & WellnessEconomyShoppersInclusivityDept. GroceryData & InsightsDept. BeveragePredictions and ForecastsOmnichannelMarketing: SocialDept. PetOperations & Supply ChainDept. NonfoodDept. Adult BevResults & InvestmentESG and CSRDept. HBCAldiMarketing: In StoreTargetMarketing: Loyalty & SubscriptionTechnology & InnovationAssociatesHoliday & EventsDept. FuelOwned Brands (Private Label)social commerceTrends: Food and BeverageTrends: RetailBrick and MortarInsight Providers 0 Saving Bookmark this article Bookmarked
Shopper & Customer How to Start a Retail Business Starting a business can be one of the most rewarding experiences of someone’s life, and the satisfaction that comes with owning a successful business can be life-changing. It isn’t all easy, but seeing your labor bear fruit can be worth the effort. Starting a retail business, in particular, is one of the most popular small […] RangeMe January 26, 2023January 26, 2023 8 min read ShoppersVendorsResults & InvestmentStrategyCompetitionTargetStore LocationDept. HBCMarketing: BrandOperations & Supply ChainDept. ApparelAssociatesTechnology & InnovationConsumersCustomer ExperienceLegal & CriminalDept. NonfoodDept. FreshPredictions and ForecastsExecutivesESG and CSRMarketing: SocialDept. Toys & GamesStart UpsPartnershipsData & InsightsBrick and MortarGovernment 0 Saving Bookmark this article Bookmarked
Department: Nonfood CMA to scrutinise ‘green’ claims in sales of household essentials The CMA will examine the accuracy of ‘green’ claims made about household essentials – such as food, drink, and toiletries – to make sure shoppers are not being misled. The move is an expansion of ongoing work by the Competition and Markets Authority (CMA) into ‘greenwashing’, which seeks to get to the bottom of whether […] Talking Retail January 26, 2023January 26, 2023 < 1 min read Dept. NonfoodCompetitionShoppersDept. GroceryDept. Beverage 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #112: Consumer Habits 2023 While some trends come and go, there were a few trends that have stayed with consumers throughout the year. As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate. This week we look at trends to increase foot traffic and customer loyalty. […] Doorcounts January 26, 2023January 26, 2023 2 min read Data & InsightsTechnology & InnovationConsumersStore LocationDeliveryShoppersPredictions and ForecastsMarketing: In StoreGoogleBrick and MortarReturnsHoliday & EventsTrends: ConsumerSustainabilityDept. ApparelMarketing: TradeChatGPTMarketing: Loyalty & SubscriptionGovernmentCOVID19Trends: Retail 0 Saving Bookmark this article Bookmarked
Media & Marketing FaceTime with the Content Guy: Flat Tire You may remember that earlier this week we had a story about how New Belgium Brewing is reformulating its flagship Fat Tire amber ale to what it is calling a “crisper golden ale” with some of the original’s “flavor threads.” I’m not sure about the new formulation, but I do know this – based on […] MorningNewsBeat January 26, 2023January 26, 2023 < 1 min read Marketing: SocialShoppersFlagship Stores 0 Saving Bookmark this article Bookmarked
Department: Food Sales Up, Volume Down In 2022 Organic Produce Sales “Organic fresh produce sales grew by 3 percent in 2022, while volume declined by –3.7 percent, as total sales topped $9.4 billion for the year,” according to the 2022 Organic Produce Performance Report released today by Organic Produce Network and Category Partners. “Total fresh produce sales gained 7.3 percent in dollars for the year but […] MorningNewsBeat January 26, 2023January 26, 2023 < 1 min read Dept. FreshHealth & WellnessDept. Natural / OrganicDept. PerimeterPartnershipsEconomyConsumersShoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer Sales of herbal immune supplements rise ST. PETERSBURG, Fla. – During the final quarter of 2022, even as the U.S. grappled with a “tripledemic” of flu, RSV and COVID-19, unit sales of vitamins and health supplements declined over the prior year while average unit prices rose, according to shopper intelligence leader Catalina. A clear exception was Herbal Immune Supplements, unit sales of […] MMR January 26, 2023January 26, 2023 2 min read ShoppersDept. OTCData & InsightsMarketing: In StoreAgenciesHealth & WellnessCOVID19ConsumersData VisualizationDept. DairyDept. HBCDept. Natural / OrganicCannabisMarketing: Direct & PersonalizationPricing & PromotionsMarketing: Print 0 Saving Bookmark this article Bookmarked
Shopper & Customer ShopRite adds online filters to help shoppers choose products and recipes The improvements are intended to help shoppers find products and recipes that meet specific criteria, such as dairy-free, vegan, vegetarian and gluten-free. Grocery Dive January 26, 2023January 26, 2023 < 1 min read ShoppersWakefernHealth & WellnessDept. RefrigeratedDept. FreshDept. Dairy 0 Saving Bookmark this article Bookmarked
Data & Insights 7 benefits of combining social and survey data Big news, people: GWI has partnered with Audiense, the leading audience intelligence solution. “So what?” we hear you ask. Well, insights drawn from different sources – in this case GWI’s survey data and Audiense’s social data – paint a more detailed and reliable picture of what audiences think, feel and do. Or to put it […] GWI (Global Web Index) January 26, 2023January 26, 2023 4 min read Data & InsightsESG and CSRThick DataMarketing: SocialPartnershipsTechnology & InnovationConsumersDept. BeverageMarketing: In StoreShoppersTargetGovernmentHealth & WellnessUnileverOperations & Supply ChainPredictions and ForecastsStrategyTwitterMarketing: BroadcastAgencies 0 Saving Bookmark this article Bookmarked
Department: Food The Fresh Market Lowers Customer Acquisition Cost with Technology What is freshness? How do your consumers know that the meal they buy from you is fresh other than searching the package looking for the date made or time cooked? So, we ask. What’s more relevant than livestream meal prep or cooking of dinner? Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, […] Grocerant Guru January 26, 2023January 26, 2023 3 min read Dept. FreshThe Fresh MarketDept. GroceryShoppersMarketing: SocialConsumersData & InsightsAcquisitionMarketing: Retail MediaTechnology & InnovationHoliday & EventsTwitterMeta (Facebook)StrategyPredictions and ForecastsOperations & Supply ChainMerchandisingDept. PerimeterExecutivesMarketing: In StoreESG and CSR 0 Saving Bookmark this article Bookmarked
Shopper & Customer Tops transitions to in-house shoppers for pickup orders Move comes as Instacart scales back its in-store shopper services Supermarket News January 25, 2023January 25, 2023 < 1 min read ShoppersBOPISInstacartMarketing: In StoreDelivery 0 Saving Bookmark this article Bookmarked
Shopper & Customer Successful Norfolk butcher opens Nisa c-store next door A new Nisa Local convenience store has been opened in Stalham, Norfolk by independent retailer James Cawdron. The Cawdrons Nisa Local branch in the town’s high street is next door to Cawdrons Butchers, which the Cawdron family have successfully run for over 50 years. The unit used to be occupied by the Stalham Shopper which […] Talking Retail January 25, 2023January 25, 2023 < 1 min read Shoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer 3 Ways Retailers Can Unlock New Levels of Customer Engagement in 2023 The beginning of the year is a time of great momentum and in the ever-evolving retail industry, you must always be prepared for what’s coming down the pipeline. In the past few years, I’ve seen a significant shift in retailers using technology to create more meaningful and personalized engagement strategies to inspire consumers to take […] Catherine Tabor January 25, 2023January 25, 2023 3 min read ShoppersTechnology & InnovationData & InsightsPartnershipsMarketing: Direct & PersonalizationConsumersMarketing: Loyalty & SubscriptionCustomer ExperienceAssociatesEconomyCompetitionExecutivesDept. NonfoodStrategy 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Home Depot’s VP of Technology: ‘Success is Removing Friction From the Customer’s Interconnected Journey’ The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer […] Kristina Stidham January 25, 2023January 26, 2023 < 1 min read Technology & InnovationHome DepotShoppersDept. NonfoodCustomer ExperienceAssociatesTrends: TechMarketing: SocialBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer To Experience the Future of Retail, You’ll Want to Go to the Store Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […] Retail TouchPoints January 25, 2023January 25, 2023 4 min read ShoppersConsumersMarketing: In StoreSustainabilityMarketing: Loyalty & SubscriptionBrick and MortarStore LocationDept. HBCMarketing: UGCDept. NonfoodThick DataESG and CSRDeliveryTrends: RetailPredictions and ForecastsTechnology & InnovationMarketing: SocialDept. ApparelRestaurantsStrategyFlagship StoresDept. AppliancesHealth & WellnessHoliday & EventsMarketing: Direct & PersonalizationMeta (Facebook)ShopifyStore FormatDept. Sporting goodsAssociates 0 Saving Bookmark this article Bookmarked 5
Technology & Innovation The Innovation Conversation: The Connecting-The-Dots Opportunity The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […] MorningNewsBeat January 25, 2023January 25, 2023 < 1 min read Technology & InnovationConsumersExecutivesMarketing: SocialDeliveryAmazonPodcastsPartnershipsResults & InvestmentDept. FreshShoppersPredictions and ForecastsTrends: Retail 0 Saving Bookmark this article Bookmarked
CPG: Food At The Border, The Yolk Is On The Smugglers National Public Radio reports that “as the price of eggs continues to rise, U.S. Customs and Border Protection officials are reporting a spike in people attempting to bring eggs into the country illegally from Mexico, where prices are lower. “The jump in sightings of the contraband product can be best explained by the high price […] MorningNewsBeat January 25, 2023January 25, 2023 < 1 min read Dept. DairyInternational - North AmericaAmazonShoppersMarketing: Broadcast 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain How Costco Dealt With Inventory Overstocks The Street has a story about how in the summer of 2022, as the consumer spending that typified the pandemic slammed headfirst into inflation and a post-recession mindset, “Walmart and Target both publicly declared that they had warehouses full of the wrong merchandise for the holiday season. “To fix that, both chains heavily discounted certain […] MorningNewsBeat January 25, 2023January 25, 2023 2 min read Operations & Supply ChainCostcoHoliday & EventsWalmartTargetEconomyCOVID19ExecutivesMarketing: TradePricing & PromotionsResults & InvestmentShoppersConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Corporate Strategy Corporate Finance ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Trends & External Forces Holiday & Events Operations & Supply Chain Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023 In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […] Written by Kelly Pedersen January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Data & Insights Department: Consumer Durables ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain Stores & Formats Retail Traffic Trends #112: Consumer Habits 2023 While some trends come and go, there were a few trends that have stayed with consumers throughout the year. As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate. This week we look at trends to increase foot traffic and customer loyalty. […] Written by Doorcounts January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural Channel: Grocery - Natural Data & Insights Technology & Innovation Stores & Formats Just Walk Out gives Whole Foods stores an edge, data shows The two stores in the chain outfitted with Amazon’s checkout-free technology did better in some ways than nearby locations without the automated system during the second half of 2022, Placer.ai found. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Channel: Grocery Department: Food Shopper & Customer Trends & External Forces ShopRite adds online filters to help shoppers choose products and recipes The improvements are intended to help shoppers find products and recipes that meet specific criteria, such as dairy-free, vegan, vegetarian and gluten-free. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation Department: Nonfood Data & Insights Technology & Innovation 7 online grocery trends for retailers to watch Online grocery shopping is here to stay. Top online grocery trends include AI tools, drone delivery, data security, and ready-made meals. Written by Future of Commerce January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked