Articles about shoppers and their changing shopping behavior.

  1. Partnerships & Alt Profit
PRINCETON JUNCTION, N.J. – Market Performance Group (MPG) has acquired The Creative Partners Group (The CPG). The deal will further expand MPG’s best-in-class omnichannel strategy and services capabilities at Target Corp. and throughout the retail marketplace, the company said. Marc Greenberger   Described as a one-stop retail powerhouse, The CPG is one of the country’s […]
  1. Merchandising
KP Snacks has launched brand new, limited edition Christmas packaging for its premium snack brand Tyrrells. Rolling out from October, the festive packaging will feature across sharing bags of the top 5 Tyrrells flavours: Lightly Sea Salted, Mature Cheddar & Chive, Sea Salt & Cider Vinegar, Sweet Chilli & Red Pepper and Veg Crisps with Sea Salt. Designed to engage shoppers, […]
  1. Media & Marketing
The pressure of inflation on name brands is starting to show. Prices slashed. Pack sizes reduced. Budgets cut. Innovation postponed. Advertising on hold. All of which ignores the one sure and proven way to win during downturns. Don’t cheapen the brand. Making sure a brand fits a budget is true during good times, too. So, […]
  1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, deployments and pilots from September, including Walmart, Amazon’s Just Walk Out technology, Kwik Trip, Marks & Spencer, Currys, Boots, Lowe’s, Ikea, and Aldi. Lowe’s is tapping NVIDIA Omniverse Enterprise to create interactive store digital twins in Mill Creek, Wash,. and Charlotte, N.C. “We are always looking […]
  1. Corporate Strategy
Apple CEO Tim Cook says that his company seeks employees that distinguish themselves through collaboration, creativity, curiosity and expertise. He said that it is Apple’s responsibility to put its employees into jobs that help them fulfill a noble purpose. “People have to work for a reason bigger than themselves,” he said. “So you want to […]
  1. Retail Ecosystem
  Groceryshop 2022 took place September 19 – 22 and welcomed its largest ever audience of brand leaders, excited to be back in person and ready to learn from and alongside one another.  The MikMak team welcomed customers and industry friends at our booth with swag bags full of products and case studies from our […]
  1. Shopper & Customer
The power of audience profiling lies in the ability to target your ideal customers by understanding exactly what makes them tick. Without it, you’re reducing your chances of landing effective marketing campaigns. But the problem is, attributing audience profiling directly to revenue results is a challenge all marketers face. How can you tell if it’s […]
  1. Shopper & Customer
It’s no longer breaking news that customers want multiple ways to shop. Whether it’s through online ordering with curbside pickup or purchasing directly from a retailer, meeting the omnichannel demands of the modern consumer requires brands to support several buying options in the most useful, convenient, and accurate way.  In other words, we want our […]
  1. Data & Insights
Data gathering and analysis play a significant role in modern business. As big data and cloud technologies continue to grow, so does the importance of data. Companies are turning towards centralized data storage and collection.  Making the most of all the data that enters a business is crucial. In other words, modern companies need to […]
  1. Shopper & Customer
With customer acquisition costs (CACs) increasing, brands are investing more than ever into marketing and advertising to get shoppers into stores and clicking on “buy” buttons. Yet this focus on the top of the funnel means brands are neglecting some of the most crucial moments in the customer journey. Specifically, those that happen post-purchase, when […]
  1. Media & Marketing
With the global economic downturn, inflation, ongoing supply chain challenges, and uncertainty due to the Ukraine war, this year’s holiday shopping season promises to be very challenging. Will people be in the mood to spend despite the gloom? Or will they rein in their enthusiasm and save for the year ahead? With these issues in […]
  1. Corporate Finance
Calling the pandemic and its aftermath a black-swan event at global scale is an understatement. Besides being a personal tragedy and suffering for millions, it dislocated the world order along several vectors, some irretrievably. As we put it behind us, it opens vast opportunities for the bold and decisive. One of the winners, if such […]
  1. Data & Insights
Few words have been used and overused more than “data.” What emerged from a series of zeros and ones has evolved into a critical pillar of every business. Data drives all aspects of a company, from research, buying behaviors, stock/inventory levels, assortment plan, replenishment, website design, store merchandising, staffing and finance to product lifecycle and […]
  1. Media & Marketing
Furniture and homewares retailer has launched its first Idea Ads with Paid Partnership campaign on Pinterest, making it the first brand to do so in the UK. To support its Never Ordinary campaign, the company’s collaboration with two creators on the platform (Kerry Lockwood and Little Big Bell) aims to inspire Pinners to style […]
  1. Channel: Ecommerce & Digital
TechCrunch reports that Amazon is innovating in the “affordable shopping” space, launching a consumer hub called Amazon Access, designed to allow shoppers “to explore the programs, discounts and features” that will help them find more economical options. According to the story, “The new Amazon Access hub gives customers access to information on options like payment […]
  1. Technology & Innovation
Walmart and the National Entertainment Collectibles Association (NECA) have partnered to launch AutoT, a digital collectible platform featuring limited-edition figures and collectibles. The collection, which will be available both at and in stores, will feature exclusive figures and rare chase variants signed by stars and creators. Each series in the AutoT line is based […]
  1. Shopper & Customer
American consumers believe that food inflation is 5.1 percent higher than it is in reality, according to new research from dunnhumby. “Consumers are responding by changing their shopping behavior, and perhaps most troublingly, nearly a third are cutting back or completing eliminating some meals,” said Grant Steadman, president for North America at dunnhumby. “Retailers and […]
  1. Trends & External Forces
Retailers are doubling down on technology and redesigned stores that fuse digital and in-store experiences. Here’s an overview of World Retail Trends and phygital developments witnessed by Mood Media, global specialist in customer experience at the point of sale. Keep reading to see some of the most exciting World Retail Trends from September.  Subscription model […]
  1. Shopper & Customer
The world of retail is moving faster than a new PlayStation console on launch day. Luckily, we’ve got bags of consumer insight at the ready to help you work out what’s next for the industry. Big questions are swirling around the future retail trends of 2023: What are people spending more on?  Which generations are […]
  1. Shopper & Customer
Retail vacancies in the United States dropped to 6.1% in the second quarter, a 15-year low, as Americans continued to resume in-store shopping. Asking rents for shopping center spaces during the quarter were 16% higher than five years ago, The Wall Street Journal (WSJ) reported Tuesday (Oct. 4), citing figures from commercial real estate broker […]
  1. CPG: Food
Mars Wrigley has pulled out all the stops with its chocolate selection this Christmas. From fulfilling those all-important rituals that drive shopper motivations during the season, such as gifting; snacking and grazing; and special moments together, Mars Wrigley said it has something for everyone, with new products, returning festive-favourites plus a full range from its […]
  1. Media & Marketing
  School is well underway in most of the USA and teachers are scrambling to lean every student’s name, create good weekly lesson plans, and enjoin students with the love of learning.  The team at Tacoma, WA based Foodservice Solutions® encourages everyone to help Subwayby submitting a nomination for a Subway catered teachers lunch at […]
  1. Media & Marketing
Ann Taylor and LOFT have launched StyleRewards, a revamped multi-tender loyalty program that lets shoppers earn benefits across Ann Taylor, LOFT, Ann Taylor Factory and LOFT Outlet. The program has a tiered structure and was designed to emphasize a customer-first loyalty approach. Members earn two points per dollar spent on qualifying purchases across all the […]
  1. Technology & Innovation
In a recent conversation with my retired cousin, I noticed she still referred to tech companies as “dot-coms.” It’s a common perception, but the industry has moved beyond websites to apps, devices, the cloud, and more. The umbrella term has moved to “tech,” short for technology. She hasn’t used “dot-com” since.  While my cousin quickly […]
  1. Data & Insights
Ganderlytics, a proprietary analytics platform developed by Gander, empowers retailers to access and probe their data on all aspects of wastage at store, area, or head office level. The platform provides a comprehensive insight into ‘reduced to clear’ stock, wastage, store compliance, redistribution, and customer engagement. Gander has partnered with many retailers and said it […]
  1. Shopper & Customer
In episode 369 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rui Carlos Da Silva Araujo, senior vice president and managing director for LATAM at Levi Strauss & Co., one of the world’s largest brand-name apparel companies and a global leader in jeanswear. Araujo discusses why Levi Strauss & Co. is investing in Latin America (0:54), […]

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  1. Shopper & Customer
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  6. Technology & Innovation
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Retail vacancies in the United States dropped to 6.1% in the second quarter, a 15-year low, as Americans continued to resume in-store shopping. Asking rents for shopping center spaces during the quarter were 16% higher than five years ago, The Wall Street Journal (WSJ) reported Tuesday (Oct. 4), citing figures from commercial real estate broker […]
  1. CPG: Food
  2. Department: Food
  3. ESG
  4. Merchandising
Nestlé Confectionery has announced sustainable packaging innovations for two of its best-loved brands – Quality Street and KitKat. In a category first, Quality Street will move to recyclable paper packaging for its twist-wrapped sweets. By replacing the double layer of foil and cellulose with a paper wrap, Quality Street will remove more than two billion […]
  1. Retail Ecosystem
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery - Natural
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  22. Stores & Formats
The RETHINK team visited Las Vegas from September 19-22 for Groceryshop 2022. While there, we had the opportunity to speak with many of our Top Retail Influencers and learn about their event experience. #TRI2022 members- Ricardo Belmar, Michael LeBlanc, Jeff Roster, Melissa Minkow, Bryan Gildenberg, Andrea Leigh, and Stewart Samuel- all shared their thoughts on […]