Articles on associates and employees in the retail industry.

  1. Technology & Innovation
The modern retail business owner knows these facts: their customers expect an experience that’s efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of […]
  1. Trends & External Forces
Launching a new product in retail can be an exciting but nerve-wracking experience. You have put in countless hours of hard work and dedication to create something unique and valuable, and now it’s time to introduce it to the market. One crucial aspect that can make or break your product launch is pricing. Setting the […]
  1. Technology & Innovation
It’s no surprise that AI is reshaping the way businesses operate even at this very second. But does that mean for you to also hop on the bandwagon and implement it just because your competitors are? Well, the answer could be a yes or a no, depending on the type of business operation you seek […]
  1. Corporate Strategy
Beyond, Inc. — parent company of Bed Bath & Beyond and — has appointed new CEOs for both brands, and also named Camping World CEO and TV personality Marcus Lemonis as Executive Chairman of its board of directors. The appointments follow the abrupt departure of former Beyond CEO Jonathan Johnson in November 2023. Johnson […]
  1. CPG: Adult Beverage
In Fort Worth, Texas, workers at the Molson Coors brewery have commenced a strike. These employees, represented by Teamsters Local 997, began picketing outside the brewery over the weekend. The bone of contention? A new three-year contract for the 420 workers involved in the production, packaging, and warehousing of the company’s beverages.
  1. Trends & External Forces
Xpeng, a electric vehicle (EV) manufacturer, is gearing up for a significant expansion. The company’s CEO, He Xiaopeng, revealed plans to hire 4,000 new employees and invest heavily in artificial intelligence (AI) technology. In a letter addressed to the company’s staff, Xiaopeng highlighted the fierce competition in the EV industry, likening it to a potential […]
  1. Technology & Innovation
Strap in for a glimpse into the not-too-distant future where our retail escapades are getting an android-assisted upgrade! From precision shelf stocking to whizzing through checkouts, let’s wheel through six ways in which robots are already revolutionizing the entire shopping experience. Stockroom Sorting Shenanigans There’s now a wide variety of different types of robots for […]
  1. Operations & Supply Chain
It’s the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the […]
  1. Trends & External Forces
A concerning trend has emerged in the evolving retail landscape over the past few years: the spike in retail theft. As examples, Los Angeles and Dallas experienced staggering increases of 109 percent and 73 percent, respectively, in shoplifting incidents from H1 2022 to H2 2023. As the problem intensifies, communities are left grappling with the […]
  1. Media & Marketing
The European Union (EU) has taken action, officially launching an investigation into TikTok’s operations. This probe aims to scrutinize whether the social media giant is adequately safeguarding minors on its platform and assess other potential violations of the EU’s Digital Services Act.
  1. Technology & Innovation
Last year was an uncertain one.  Though many of the economic indicators were excellent, including the low unemployment numbers and strong GDP growth, there was a lot of uncertainty in the market throughout the year.   In the martech ecosystem, publishers continued to feel the pains after the COVID-19 bump. Still, I believe that had […]
  1. Shopper & Customer
  Boston Market, formerly known as Boston Chicken, began serving its homestyle meals of spit-roasted rotisserie chickens, made-from-scratch cornbread, and creamy mac and cheese in 1985. As it grew in popularity, it had about 1,200 locations at one time, according to Restaurant Business.  Today there are just over 300 locations in the United States and Puerto […]
  1. Data & Insights
Earlier this month: “Meta Platforms Inc. tripled its profit and posted sharply higher revenue in the final quarter of 2023, boosted by a rebound in digital advertising as well cost cutting and layoffs in what CEO Mark Zuckerberg called the “year of efficiency.”” Meta increased revenue by over 25 percent from year ago with nearly […]
  1. Technology & Innovation
An Amazon Just Walk Out technology powered store has opened at Lesley University in the US. Lesley University is a private university in Cambridge, Massachusetts. Its students can now experience a frictionless shopping experience on campus, with the likes of snacks and drinks available to buy. In a LinkedIn post, Brisbane Vaillancourt, Regional Vice President […]
  1. Channel: Restaurants
  Getting things right takes hard work and continue refinement and retooling according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Success does leave clues and understanding the right clues to success is one of the first steps. First let’s look at the old formula for the price, value, service success was: Price + Quality […]
  1. Department: Consumer Durables
With an eye on its goal of becoming the leading family footwear retailer in the U.S., Shoe Carnival has acquired the 53-year-old Rogan’s Shoes for $45 million in cash. The addition of Rogan’s 28 stores throughout the Midwest makes Shoe Carnival the market leader in Wisconsin and establishes a store base for the company in […]
  1. Shopper & Customer
J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. A major reason for these high levels of engagement: J.Jill obsessively […]
  1. Channel: Restaurants
Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for […]
  1. Corporate Strategy
  Regular readers of this blog know that the restaurant industry is facing a labor crisis, as many operators struggle to find and retain qualified staff. Some may be tempted to hire experienced executives from other restaurants, hoping to benefit from their expertise and connections. According to Steven Johnson Grocerant Guru® at Tacoma, WA based […]
  1. Associates & Employees
The New York Times reports this morning that “in the latest sign of a growing backlash within corporate America” against the authority exercised by the National Labor Relations Board (NLRB), Amazon is arguing that the 88-year-old federal agency is unconstitutional. The position, taken in a legal filing made yesterday, echoes a similar position taken in […]
  1. Trends & External Forces
FMI-The Food Industry Association is out with its new “Food Industry Contributions to Health and Well-Being 2024” report, noting that “as Americans’ interest in nutrition and healthy eating has increased in recent years, companies across the food industry have implemented numerous initiatives to support consumers’ health needs and priorities.” Some findings from the report: •  […]
  1. Trends & External Forces
•  From the Associated Press: “Fewer Americans filed for jobless claims last week as the labor market continues to show resilience in the face of elevated interest rates intended to cool economic growth in the United States. “Applications for unemployment benefits fell by 8,000 to 212,000 for the week ending Feb. 10, the Labor Department […]
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Editor’s Choice

  1. Department: Food
  2. Holiday & Events
  3. Operations & Supply Chain
When Valentine’s Day approaches, the world’s craving for fresh roses reaches its peak. Swissport, a leader in the global logistics arena, orchestrates the movement of over 9,000 tons of these love tokens through its acclaimed Flower Corridor, spanning from the Kenyan highlands to Europe.
  1. Channel: Mass
  2. Partnerships & Alt Profit
  3. Data & Insights
Here’s today’s news round-up… Want it by email? Sign up here. The Sky Bridges Standalone walled gardens are transforming into an interconnected network of fortresses. It’s not that walled gardens are opening up, exactly, but individual platforms are now actively partnering to allow one-to-one user targeting and other use cases among themselves – but […]
  1. Channel: Grocery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Department & Category
  5. Corporate Strategy
  6. Corporate Finance
  7. Media & Marketing
  8. International
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Operations & Supply Chain
  14. Owned Brands (Private Label)
  15. Stores & Formats
ZAANDAM, The Netherlands — Ahold Delhaize reported solid results for its fourth quarter and 2023 fiscal year, with full-year sales and earnings per share in line with expectations. Fourth quarter net sales were €23.0 billion ($24.65 billion), up 1.9% at constant exchange rates and down 1.4% at actual exchange rates. Comparable sales, excluding gas, increased […]
  1. Trends & External Forces
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Mass
  5. Channel: Specialty & Other
  6. Corporate Strategy
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Data & Insights
  11. Shopper & Customer
  12. Trends & External Forces
  13. Merchandising
  14. Stores & Formats
The Wall Street Journal reports that “Walmart is shopping in the TV aisle to help grow its advertising business.  The retail giant is in talks to buy smart television-manufacturer Vizio for more than $2 billion, according to people familiar with the situation. The move would give Walmart more places where it can sell ads and pitch […]
  1. Data & Insights
  2. Department & Category
  3. Department: Consumer Durables
  4. Department: HBC
  5. Department: Nonfood
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Merchandising
We just launched the YipitData Consumer Spend Index (YCSI),  a measure of overall and category-level non-seasonally adjusted US retail sales as observed in a large transaction panel.  In January, YCSI showed consumer spending Y/Y growth (ex-gas stations) decelerated slightly from December. Y/Y growth in core retail sales was relatively stable over this period. YCSI saw […]