Associates

Articles on associates and employees in the retail industry.

  1. Channel: Mass
Walmart Inc., Sam’s Club, and the Walmart Foundation are working to support tornado-impacted communities in Illinois, Kentucky, and Missouri by committing $750,000 to support relief efforts across the impacted areas. Per AccuWeather, the tornado that struck St. Louis on May 16, 2025, was an EF-3, with winds up to 152 mph. It barreled through the […]
  1. Channel: Mass
Walmart will lay off approximately 1,500 U.S. corporate workers, according to the Wall Street Journal. The retail giant has “identified opportunities to remove layers and complexity, speed up decision-making and help associates innovate rapidly,” according to an internal memo sent to Walmart office-based associates on May 21 and provided by the retailer to Retail TouchPoints. […]
  1. Channel: Mass
Target Corp. yesterday reported that its Q1 sales were $23.8 billion, 2.8 percent lower than $24.5 billion generated during the same period in 2024. The company said that “comparable sales decreased 3.8 percent in the first quarter, reflecting a comparable store sales decline of 5.7 percent and comparable digital sales growth of 4.7 percent.” The […]
  1. Technology & Innovation
Source: NtelCare (EZ Newswire) FORT WORTH, TX — NtelCare, an AI-first platform redefining senior care, is proud to announce a new partnership with Vayyar, a global leader in 4D radar technology. This collaboration delivers a comprehensive and proactive solution for fall detection and bed exit alerts—ushering in a new era of safety, dignity, and predictive […]
  1. Technology & Innovation
The promise of artificial intelligence in retail is no longer theoretical — it’s rapidly becoming a competitive necessity. Gartner predicts key enterprise computer vision markets will pass $386 billion by 2031, with retail among the sectors offering the fastest revenue growth opportunities. But there’s a critical challenge that rarely makes headlines: How do you effectively deploy and […]
  1. Trends & External Forces
Residents of Austin, Texas, will see Tesla’s robotaxis driving the streets late next month. To start with, about 10 automated vehicles will launch into service. If everything goes well, thousands more will follow. “It’s prudent for us to start with a small number, confirm that things are going well and then scale it up,” Tesla […]
  1. Data & Insights
White Castle has partnered with Heelys to launch a limited-edition collection of White Castle-branded Heelys shoes. The original wheeled sneaker’s collaboration with the legendary fast-food restaurant is currently available on Heelys’ website. These new, branded shoes are named “White Castle Slider Riders.” Heelys are versatile sneakers designed with a hidden twist: removable wheels in the heels. With […]
  1. Data & Insights
In this week’s blog, we explored how invisible barriers can silently limit your growth through something called “learned helplessness”. Today, we’re examining real-world examples of retailers who’ve broken free from these mental constraints—from Barnes & Noble’s remarkable turnaround to lesser-known success stories where small mindset shifts led to massive results. Our newly released guidebook, “Breaking the […]
  1. Channel: Home Improvement
​[[{“value”:” Dive Brief The home improvement retailer saw comparable sales slide during Q1, partially due to unfavorable weather in the first half of the quarter. Published May 21, 2025 Two Lowe’s employees loading lumber into a truck. Courtesy of Lowe’s “}]] 
  1. Shopper & Customer
Despite a dip in sales and diluted earnings per share (EPS) exhibited during its most recent Q1 2025 earnings results, shared via a May 21 press release, home improvement and hardware retailer Lowe’s maintained its full-year guidance — and beat at least one Wall Street expectation. Sales ticked downward in the first quarter of this […]
  1. Technology & Innovation
US retailer Harmons Grocery has deployed autonomous Tally robots from Simbe to scan inventory and verify prices in stores. These are currently in use at five locations in Utah, with the aim of better supporting store teams and improving shelf accuracy. The roll-out comes as Simbe announces advancements to Simbe Vision, its AI powered computer […]
  1. Data & Insights
As a child growing up in Sacramento, California in the 60’s, I was mesmerized by the animals at the zoo. But one image stands out decades later: a full-grown elephant, standing calmly among the crowds, “secured” by nothing more than a thin rope tied to her leg and anchored to a small stake in the […]
  1. Trends & External Forces
There continues to be reaction to President Trump’s insistence that Walmart should not raise its prices to compensate for the costs of tariffs and that instead should simply eat the extra costs because it made so much money last year. Here’s what was said: I commented on this story yesterday, writing, in part: Have I […]
  1. Trends & External Forces
Costco is following the tradition of closing all stores for major holidays, and the same will be true this month. According to Men’s Journal, the warehouse club will close all its locations on May 26, 2025, the last Monday in May. This day is traditionally honored as Memorial Day in the United States, which “honors […]
  1. Channel: Drug
Rite Aid filed for bankruptcy for a second time earlier this month. Despite the store’s promise to remain open despite the filing, the retailer has announced that it will be closing all locations remaining in its inventory. Here’s a full list of affected locations. A Full List of Closing Rite Aid Locations According to Newsweek, […]
  1. Data & Insights
Dr. Adam J. Fein, president of Drug Channels Institute (DCI) and the author of Drug Channels, invites you to join him for DCI’s new live video webinar: What’s Next for Retail Pharmacy: Data, Debate, and Disruption This event will be broadcast live on: Friday, June 20, 2025 12:00 p.m. to 1:30 p.m. ET Dr. Fein […]
  1. Department: Consumer Durables
Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell, who is stepping down from the post and the company’s board. Heaf brings two decades of experience, most recently as Chief Strategy and Transformation Officer at Nike and featuring stints at Burberry and BBC Worldwide. No specific […]
  1. Shopper & Customer
Dave & Buster’s has announced a new Summer Season Pass, giving customers a new way to play and save money. According to a press release, this exciting upgrade includes unlimited video gameplay, daily deals on food and drinks, access to exclusive new games, and the chance to score awesome prizes. It’s everything customers need for […]
  1. Data & Insights
​[[{“value”:” The big dogs of retail media would like more money from CPG marketers, please.   Take Walmart, for instance. In April, Adweek reported that the retail giant is asking some brands “to increase their annual retail media spend by approximately 25% compared with the year before.” This is not exactly surprising. As part of their […]
  1. Channel: Grocery
There has been a voluntary recall on selected chicken wraps sold by Market 32 and Price Chopper Supermarkets. Per Price Chopper, the manufacturer is recalling these products due to possible Listeria contamination. The impacted products were produced by Rachael’s Food Corporation and include: Chicken Caesar, UPC 4173500762 Buffalo Chicken, UPC 4173500763 Chicken Bacon Ranch UPC […]
  1. Trends & External Forces
Heidi Montag is lending her voice and visibility to a bold new campaign from Ryde:, the global wellness brand that is officially launching in the U.S. market with a mission to simplify personal wellbeing. The campaign, titled “Wellbeing Made Easier,” challenges the increasingly complex and often unrealistic standards perpetuated by the modern wellness industry. Ryde: […]
  1. Channel: Drug
Defunct pharmacy chain Rite Aid is offloading assets, including over 1,000 stores. Seeing an opportunity, several other retailers, including longtime rivals, are lining up to buy them. So far, CVS Pharmacy is taking the lion’s share. The top drugstore chain in the country wants 625 Rite Aid pharmacies across 15 states as well as 64 […]
  1. Data & Insights
I’ve been reflecting on something Dee Hock, my business hero, once wrote that keeps coming back to me: “Simple, clear purpose and principles give rise to complex, intelligent behavior. Complex rules and regulations give rise to simple, stupid behavior.” It is from his book “Birth of the Chaordic Age.” The title combines “chaos” and “order” […]
  1. Data & Insights
Over the past week, a slew of headlines claimed Klarna’s aggressive push to automate customer service with generative AI had failed. The Swedish fintech company last year said it automated the equivalent of 700 customer service jobs with AI. And after it announced a new plan to hire human agents, the conventional wisdom was that […]
  1. Shopper & Customer
Consumer Reports this week published the results of a new investigation, arguing that Kroger shoppers “have been unknowingly paying full price at checkout for scores of items – from meat and vegetables to juice, rice, and alcohol – that have been advertised as discounted or on sale.” CR said that it “began checking grocery prices […]

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  1. Trends & External Forces
  2. Media & Marketing
  3. Data & Insights
  4. Technology & Innovation
  5. Trends & External Forces
See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Corporate Strategy
  4. Media & Marketing
  5. Data & Insights
  6. Technology & Innovation
Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Corporate Finance
  7. Corporate Purpose
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats
Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Grocery
  4. Channel: Mass
  5. Department & Category
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
  1. Shopper & Customer
  2. Department: Nonfood
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Holiday & Events
  9. Operations & Supply Chain
[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]

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