Associates

Articles on associates and employees in the retail industry.

  1. Technology & Innovation
Apple has announced that it will not be rolling out some of its new AI features in the European Union this year due to concerns over the bloc’s stringent technology regulations. This decision follows the recent unveiling of Apple Intelligence, a major upgrade integrating generative AI into its products.
  1. Data & Insights
AI is revolutionizing retail, delivering substantial returns, enhancing customer personalization, optimizing supply chain management, and streamlining operations. Join us as we highlight real-life examples and best practices from industry leaders who are leveraging AI to transform their businesses and stay ahead of the competition. Today’s Rundown State of the Consumer 2024: What’s now and what’s […]
  1. Technology & Innovation
“Virtual reality is a medium for the extension of body and mind… constructed by the senses and only exists in the minds of users.” You may be thinking this sounds revolutionary, right? But it was actually published all the way back in 1993 by Frank Biocca and Mark Levy. The point we’re making is, like […]
  1. Stores & Formats
Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in […]
  1. Technology & Innovation
MINNEAPOLIS — Target has announced plans to roll out Store Companion, a new generative artificial intelligence (GenAI) tool. The chatbot, designed by Target, will be available for team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team […]
  1. Technology & Innovation
Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic  Maryam (Mary) Ghahremani, CEO of Bambuser.     Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping […]
  1. Department & Category
ARLINGTON, Texas — The next milestone in the development of a vibrant community dedicated to nonfoods products within FMI – The Food Industry Association will be reached in September, when the group’s first business conference devoted to such categories is convened here. Held in conjunction with FMI’s Annual Business Conference (ABC), the nonfoods event will […]
  1. Stores & Formats
PHILADELPHIA — Rite Aid plans to close 12 more Michigan stores, according to published reports citing a court filing earlier this week as the company seeks to exit federal bankruptcy protection. The document, filed Monday in U.S. Bankruptcy Court in New Jersey, did not indicate when the stores would be shuttered or what would happen […]
  1. Channel: Ecommerce & Digital
CINCINNATI — Kroger Co. posted first-quarter earnings that topped expectations. The retailer reported its first quarter 2024 results, reaffirmed its guidance for the rest of the fiscal year and told investors that its “Leading with Fresh and Accelerating with Digital” strategy continues to position Kroger for long-term sustainable growth. “Kroger is off to a solid […]
  1. Channel: Grocery
The Kroger Co. (NYSE: KR) today reported its first quarter 2024 results, reaffirmed guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth.
  1. Data & Insights
From Humble Beginnings to Grocerant Guru’s Dream: A Look Back Ever since the convenience store (c-store) industry’s inception, it’s battled the stereotype of peddling just “gas station food.” But according to Steven Johnson, the Tacoma, WA-based Grocerant Guru®, a new era is upon us, and ARKO Corp. is at the forefront. The Rise of the […]
  1. Shopper & Customer
The retail industry has seen a major shift towards automation in recent years. Many retailers are now using chatbots, interactive voice response (IVR) systems, and other forms of automated customer service. While automation has some clear benefits, it also comes with some downsides. In this article, we’ll look at the key advantages and disadvantages of […]
  1. Associates & Employees
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million-member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the […]
  1. Department & Category
  Prepare for an enlightening journey into the world of convenience store leadership, led by none other than Casey’s General Stores. This Midwestern titan has been subtly transforming the grocerant landscape over the past seven years, and their recent financial triumphs are a testament to their innovative approach. According to Steven Johnson Grocerant Guru® at Tacoma, […]
  1. Trends & External Forces
Alex Norris, the current shadow minister for policing, believes a standalone offence for attacks on retail workers is still just around the corner. The creation of such an offence was thwarted at the last minute when parliament was dissolved ahead of the forthcoming general election.… This story continues at Shadow minister for policing promises retail […]
  1. Associates & Employees
The Labour party has pledged to roll out 350 banking hubs over the next five years if they are successful at the ballot boxes next month. The party said the proposal would “breathe new life back into Britain’s high streets”. Banking hubs allow staff from… This story continues at Fintech CEO calls for more access […]
  1. Channel: Drug
DEERFIELD, Ill. — Walgreens Boots Alliance is working to reenergize the front end at its nearly 9,000 retail pharmacies in the United States and Puerto Rico as it expeditiously responds to consumers’ changing needs and bolsters its competitiveness. The process of revitalizing the front end began with a reassessment of the merchandise mix and an […]
  1. Channel: Mass
FAYETTEVILLE, Ark. — Complacency is the enemy of excellence. Doug McMillon delivered that message to a gathering of some 14,000 colleagues that marked the culmination of Walmart’s annual Associates Week. Recalling his 40-year career with the retailer, McMillon, who has served as president and chief executive officer for the past decade, said, “I have seen […]
  1. Department & Category
  In recent decades, the landscape of the American household has undergone significant transformation. With the rise of one and two-person households, dining habits have shifted dramatically. This evolution has led to a notable increase in the adoption of fast-food restaurant meals for dinner. From the perspective of the Grocerant Guru, this trend can be […]
  1. Technology & Innovation
“What we’re seeing is marketers placing what I like to refer to as ‘no regret bets.’ They’re identifying areas where productivity can be raised and making the investments to use AI to drive productivity gains.” — Mike Monroe, Managing Director, Deloitte Digital It’s safe to say we’re living in the era of artificial intelligence (AI). […]
  1. Stores & Formats
Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. In fact, HOKA parent company Deckers revealed in its Q4 and results for fiscal 2024, which ended March 31, 2024, that the brand’s net sales for the quarter increased 34% year over year, while its full fiscal year net […]
  1. Media & Marketing
  In an era where digital convenience is king, new insights suggest that customers who dine in at restaurants tend to be happier than those who order online. This revelation, backed by Steven Johnson, the Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, is based on data from Merchant Centric.  Merchant Centric’s proprietary data has given […]
  1. Data & Insights
Image by David Rojkowski using Leica iPhone de Lux. The most important expiration dates are not those on food, subscriptions, insurance policies or medicine. These dates are known. Its the expiration dates that are unknown that matter the most. Image by Selmo Kim Career Expiration. ‘Every career has a midnight hour. The smart people leave […]
  1. Associates & Employees
By: Matt Mueller In today’s retail landscape, high employee turnover and low engagement are critical challenges affecting both sales and customer experiences. Managing retail teams myself on the front lines, I was focused on hiring people who could just fog a mirror so I didn’t have to work double shifts and close the store alone. When […]
  1. Technology & Innovation
The scene at Apple’s WWDC this week was, in a way, emblematic of the times. The tech giant’s AI announcements were massively hyped ahead of the show. The products themselves were interesting, but not the “next iPhone” some expected. Still, the market loved it, adding hundreds of billions to Apple’s market cap in just a […]
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Editor’s Choice

  1. Technology & Innovation
  2. Department & Category
  3. Department: Beverage
  4. Department: Consumer Durables
  5. Department: Food
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats
MINNEAPOLIS — Target has announced plans to roll out Store Companion, a new generative artificial intelligence (GenAI) tool. The chatbot, designed by Target, will be available for team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team […]
  1. Channel: Mass
  2. CPG: Food & Bev
  3. Channel: Mass
  4. Department & Category
  5. Department: Consumer Durables
  6. Department: Food
  7. Department: Nonfood
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Data & Insights
  12. International
  13. Shopper & Customer
  14. Technology & Innovation
  15. Trends & External Forces
  16. Operations & Supply Chain
  17. Stores & Formats
Walmart is partnering with Agritask, a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers. The real-time monitoring will help drive rapid response […]
  1. Data & Insights
  2. Department & Category
  3. Corporate Finance
  4. ESG
  5. Partnerships & Alt Profit
  6. Data & Insights
  7. International
  8. Shopper & Customer
  9. Trends & External Forces
  10. Holiday & Events
  11. Operations & Supply Chain
Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY.  While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning […]
  1. Channel: Grocery
  2. CPG & FMCG
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Channel: Mass
  6. Department & Category
  7. Department: Food
  8. Department: HBC
  9. Acquisitions, Divestitures & Mergers
  10. Corporate Strategy
  11. Corporate Finance
  12. ESG
  13. Partnerships & Alt Profit
  14. Media & Marketing
  15. Retailer Media
  16. Data & Insights
  17. Shopper & Customer
  18. Trends & External Forces
  19. Retail Operations
  20. Associates & Employees
  21. Holiday & Events
  22. Merchandising
  23. Operations & Supply Chain
  24. Owned Brands (Private Label)
  25. Stores & Formats
The Kroger Co. (NYSE: KR) today reported its first quarter 2024 results, reaffirmed guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth.

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