Associates

Articles on associates and employees in the retail industry.

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  1. Trends & External Forces
You could say it was the sweet sound of success when the Retail Business Services communications team was recognized for outstanding communications during the COVID-19 pandemic at the 2021 Bell Ringer Awards. Hosted and organized by the New England Publicity Club – an organization that celebrates Public Relations (PR) professionals and helps them grow their […]
  1. Trends & External Forces
Plan to remove web-tracking technology from Chrome has faced pressure from competition regulators, privacy zealots and the digital-media industry
  1. Channel: Mass
Target Corporation today unveiled Target Forward, the retailer’s new sustainability strategy that puts its business to use to positively impact both people and the planet. Building on its legacy of corporate responsibility and sustainable practices, Target Forward marks a new era in sustainability for the company, as the retailer aims to co-create an equitable and […]
  1. Corporate Purpose
In 1902, Reverend Edgar Helms began collecting used goods that were being discarded in wealthy Boston neighborhoods and redistributing them to people in need. Helms quickly realized that by employing those same people to repair and resell the products, he could give them something much more valuable than a handout — he could give them […]
  1. Operations & Supply Chain
Earlier this year, the National Retail Federation (NRF) released its 2021 retail sales forecast. NRF expects retail sales to rise between 6.5 percent and 8.2 percent over 2020, which equates to a $4.33 trillion uptick. This prediction hinges on the success of COVID-19 vaccinations and the re-opening of the economy, but should it play out, would […]
  1. Channel: Mass
Target has laid out a new, wide-reaching sustainability strategy called Target Forward, featuring hard targets around eliminating waste and promoting circular product cycles, as well as inclusion and equity. Target Forward is the result of nearly two years of gathering input across all areas of the business, researching the latest insights and collaboration with key […]
  1. Channel: Mass
MINNEAPOLIS — Target Corp. on Tuesday unveiled Target Forward, the company’s new sustainability strategy that puts its business to use to positively impact both people and the planet. Building on the retailer’s legacy of corporate responsibility and sustainable practices, the company said Target Forward marks a new era in sustainability the company, as the retailer […]
  1. Media & Marketing
Prime Day 2021 kicked off yesterday, with Amazon CEO Dave Clark taking to Twitter to label it his “happy place” and a “great day for customers”. You can probably guess what comes next… If only Amazon’s employees could give such positive feedback, the Twitterverse shot back. At my happy place…thanks to everyone who is making […]
  1. Partnerships & Alt Profit
Over the course of four decades of working with clients and customers all over the world, their needs regardless of industry, size, or the country they operate in, almost always distill down to eight key expectations from their service providers. Four of these expectations are focused on outputs and outcomes and four of them focus […]
  1. Channel: Ecommerce & Digital
Every single person can be a leader. Leader is not a title that is bestowed but a role that is lived. Leader does not mean boss. One can be a leader with zero minions or reporting staff. People are assigned to bosses. They follow leaders. The six traits of leaders. Everyone can learn and build […]
  1. Channel: Grocery
Albertsons Companies has appointed former PepsiCo executive Jennifer Saenz as EVP, Chief Merchandising Officer. In her new role Saenz will be responsible for all areas of merchandising within the company, including owned brands, as well as strengthening the company’s relationships with its brand partners. She will join the company on July 12, 2021, reporting to […]
  1. Technology & Innovation
If leaving the office was hard to do, returning will be fraught with more difficulty. Just like a champagne cork once removed expands and does not fit, it will be hard to put work back in the office. Both, the decisions on what a “return to the office” means and how the decisions are made […]
  1. Associates & Employees
June 17, 2021 By Lisa Woods, Vice President, Physical & Emotional Well-being There are few moments in life that are as special or extraordinary as welcoming a child into your family. At Walmart, we celebrate thousands of these moments each year as our associates across the U.S. grow their families.Today, I’m excited to share that […]
  1. Shopper & Customer
Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the Connecting The Dots: Driving Change Through Innovation webinar, hosted by NetElixir. Jerry Wind, Professor at the Wharton School at the University of Pennsylvania, laid out three steps retailers should follow to focus their efforts as they develop […]
  1. Shopper & Customer
  KIZER & BENDER’s 360 Degree Pass-By exercise To keep things in balance we recommend that you do our 360 Degree Pass-By each morning before you unlock the doors for business. This exercise should take about five minutes to complete. The first few times you won’t notice much, but the more you do it the more […]
  1. Channel: Ecommerce & Digital
  Amazon is looking to expand within the U.S. pharmacy and virtual care markets. Our research indicates the company’s current priority within that space is to have their digital capabilities fully vetted prior to partnering/buying brick and mortar assets. We believe a central part of Amazon’s pharmacy strategy is Amazon Care, with the most attractive […]
  1. Channel: Delivery
  Instacart has emerged from 2020 as one of the top priority online grocery accounts for branded manufacturers. Our research suggests 1Q sales growth with Instacart was very strong, while 2Q sales growth has decelerated significantly due to much tougher comparisons. Recent sales trends appear largely in-line with plan, and average volumes on Instacart appear […]
  1. Associates & Employees
From iconic retail magnate Harry Gordon Selfridge coining the phrase “The customer is always right” way back in 1909, to scripted phone surveys in the 1980s and ’90s, to the rise of powerful CRM software – the importance of the customer experience has remained a bedrock principle in business, even as the tools we use […]
  1. Associates & Employees
“And that’s the way it is.” With that line, night after night for nearly 20 years, Walter Cronkite signed off his evening newscast. Americans tuned in to watch the iconic CBS News anchor, named the most trusted man in America, to deliver the day’s happenings. Though not a business leader, Cronkite still served viewers with […]
  1. Channel: Grocery
Late last week The Kroger Co. reported its first-quarter 2021 results and updated investors on how Leading with Fresh and Accelerating with Digital initiatives are positioning Kroger for long-term sustainable growth. “Kroger is even better positioned to connect with our customers than we were prior to the pandemic as a result of our relentless focus […]
  1. Channel: Grocery
Yesterday I did a FaceTime commentary about how Victoria’s Secret, which is being spun off from L Brands later this year, is getting a new board of directors.  It is made up of seven women and one man (who may be there for diversity’s sake).  I argued that this is may be an example of […]
  1. Channel: Ecommerce & Digital
  At the intersection of yesterday’s grocery shopping, a time consuming chore, and grocerant niche fresh prepared food, Amazon Fresh pays employees well and is a step by step guide to the future of grocery shopping according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. There is however a problem.  The Amazon […]
  1. Channel: Grocery
The Kroger Co. today reported its first quarter 2021 results and will update investors on how Leading with Fresh and Accelerating with Digital initiatives are positioning Kroger for long-term sustainable growth.
  1. Owned Brands (Private Label)
Nominations for the 2021 Top Women in Store Brands are now open. It’s year nine of the awards program – established by  Women Impacting Storebrand Excellence (WISE), a nonprofit professional development organization, and trade magazine Store Brands. The deadline to enter is Friday, July 23, and all that is required is filling completing the nomination […]

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  1. Trends & External Forces
Retail recovery is proceeding at different rates in various parts of the US. In May 2021, we adjusted our retail recovery heat map model to include the following factors: Economic sentiment — based on household expected loss of income in the next four weeks Change in cases — 14-day percentage change in cases Saturation of […]

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