Channel: Ecommerce & Digital Boston Engineer Tests Pure-Play Curbside Pickup Store in Boston The Boston Globe writes about Addie’s, a new independent pickup-only grocery store that has opened in Norwood, Massachusetts, about 20 miles south of Boston. It is, the Globe writes, “the brainchild of Jim McQuade, an aerospace engineer by training, who says he became ‘obsessed’ with the online grocery concept more than a decade ago, after […] MorningNewsBeat January 27, 2023January 27, 2023 2 min read BOPISBrick and MortarTechnology & InnovationCompetitionResults & InvestmentPredictions and ForecastsDept. PerimeterDept. GroceryDept. FreshDept. DairyCOVID19Associates 0 Saving Bookmark this article Bookmarked
Trends & External Forces CVS Health launches Community Equity Alliance WOONSOCKET, R.I. —CVS Health announced a new initiative that will address barriers to care in underserved communities across the country. The CVS Health Community Equity Alliance is being established to expand the community health worker workforce, enhance connections between health care institutions and communities and address disparities in heart health and mental health outcomes. The Alliance […] MMR January 27, 2023January 27, 2023 3 min read Health & WellnessCVSAssociatesDept. HBCPartnershipsStrategyESG and CSRTechnology & InnovationOmnichannelData & InsightsDept. NonfoodExecutivesInclusivityMarketing: SocialGoogle 0 Saving Bookmark this article Bookmarked
Channel: Drug CVS, Walmart to cut pharmacy hours amid labor concerns NEW YORK — CVS Health and Walmart said they will be reducing pharmacy hours to address the ongoing pharmacist shortage, The Wall Street Journal reported Friday. CVS plans to cut or shift operating hours at about two-thirds of its 9,000-strong U.S. network in March, while Walmart intends to close most of its nearly 4,600 stores two […] MMR January 27, 2023January 27, 2023 < 1 min read Dept. PharmacyCVSAssociatesWalmartBrick and MortarWalgreensStrategyHealth & WellnessEconomy 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Chipotle seeks to hire 15,000 restaurant workers ahead of busy spring months [[ Getty Images Chipotle Mexican Grill is seeking to hire 15,000 restaurant workers ahead of its busiest time of the year, which runs from March to May. In recent months, restaurants have found it easier to attract and retain workers, a reversal after the labor crunch that ensued after pandemic lockdowns. However, the sector has […] CNBC January 27, 2023January 27, 2023 < 1 min read RestaurantsAssociatesTechnology & InnovationCOVID19EconomyHealth & WellnessConsumersMeta (Facebook)Dept. HBCData & InsightsPricing & PromotionsResults & InvestmentTargetInternational - North AmericaAmazon 0 Saving Bookmark this article Bookmarked
Trends & External Forces Walmart-owned Sam’s Club plans to open about 30 new stores over next five years [[ Getty Images Walmart-owned Sam’s Club on Thursday said it will open more than 30 new stores in the U.S., marking its most aggressive expansion in years. The warehouse club’s next store is expected to open in Florida in 2024. Sam’s Club also plans to open five fulfillment and distribution centers this year, with the […] CNBC January 27, 2023January 27, 2023 4 min read Brick and MortarWalmartCostcoData & InsightsOperations & Supply ChainEconomyCOVID19Dept. FuelAssociatesDept. GrocerySams ClubShoppersBOPISBed Bath & BeyondBJ’s Wholesale ClubDept. BeverageDept. PetPackagingDept. NonfoodCompetitionDeliveryDept. Fresh PreparedDept. FreshTechnology & InnovationExecutivesOwned Brands (Private Label)Predictions and ForecastsDept. Paper 0 Saving Bookmark this article Bookmarked
Associates & Employees Dollar General worker safety fines top $15 million since 2017, Labor Department says [[ Bloomberg ]] CNBC January 27, 2023January 27, 2023 < 1 min read Dollar GeneralAssociates 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Hasbro warns of weak holiday quarter results, cuts 15% of its workforce [[ Getty Images Hasbro said Thursday it would eliminate around 1,000 employee positions and warned of weak holiday-quarter results. Shares of the toy maker fell more than 6% in extended trading. “Despite strong growth in Wizards of the Coast and Digital Gaming, Hasbro Pulse, and our licensing business, our Consumer Products business underperformed in the […] CNBC January 27, 2023January 27, 2023 2 min read Dept. Toys & GamesHoliday & EventsConsumersAssociatesResults & InvestmentSustainabilityStrategyPredictions and ForecastsOperations & Supply ChainExecutivesEconomyData & InsightsCOVID19 0 Saving Bookmark this article Bookmarked
Corporate Finance NRF 2023: Top Retail Influencers’ Key Takeaways The RETHINK Retail team ventured to NYC from January 14-17th for NRF 2023: Retail’s Big Show. While there, we had the opportunity to speak with attendees from our Top Retail Influencer community and learn about their event experience. #TRI members- April Sabral, Andrew Smith, Carl Boutet, Alberto Serrentino, Charles Haseman, Christine Russo, Guy Courtin, and […] Rethink Retail January 27, 2023January 27, 2023 5 min read Technology & InnovationMarketing: SocialData & InsightsOperations & Supply ChainShoppersPredictions and ForecastsExecutivesData VisualizationOmnichannelBrick and MortarCustomer ExperienceReturnsAssociatesTrends: RetailSustainabilityResults & InvestmentIndustry Conferences and EventsMerchandisingInsight ProvidersConsultingDept. ApparelVendorsMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Trends & External Forces Retailers use layoffs as a hedge against potential downturn Saks Off Fifth laid off an unspecified number of workers on Tuesday. Saks.com cut about 100 workers from its payroll. Stitch Fix, Wayfair and others have also cut job cuts the start of 2023 as they attempt to operate profitably. “Retailers are really being cognizant of capital preservation,” said Catherine Lepard, who leads the global […] RetailWire January 27, 2023January 27, 2023 < 1 min read AssociatesEconomyResults & Investment 0 Saving Bookmark this article Bookmarked
Associates & Employees Gymshark lays off 65 US employees The U.K.-based athletics brand joins a growing list of direct-to-consumer companies announcing layoffs as the year starts. RetailDive January 27, 2023January 27, 2023 < 1 min read AssociatesConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer How to Get Discovered by U.K. Retailers: Understanding British Consumers Before you launch your brand in the United Kingdom, it’s important to know what’s going on in today’s U.K. retail market as it may differ from the markets your brand currently has a presence in. Whether the British market is familiar territory or completely new, here’s a deep dive into understanding the U.K.’s marketplace, retailers, […] RangeMe January 26, 2023January 26, 2023 4 min read ConsumersSustainabilityVendorsInternational - UKPackagingGovernmentTescoHealth & WellnessEconomyShoppersInclusivityDept. GroceryData & InsightsDept. BeveragePredictions and ForecastsOmnichannelMarketing: SocialDept. PetOperations & Supply ChainDept. NonfoodDept. Adult BevResults & InvestmentESG and CSRDept. HBCAldiMarketing: In StoreTargetMarketing: Loyalty & SubscriptionTechnology & InnovationAssociatesHoliday & EventsDept. FuelOwned Brands (Private Label)social commerceTrends: Food and BeverageTrends: RetailBrick and MortarInsight Providers 0 Saving Bookmark this article Bookmarked
Shopper & Customer How to Start a Retail Business Starting a business can be one of the most rewarding experiences of someone’s life, and the satisfaction that comes with owning a successful business can be life-changing. It isn’t all easy, but seeing your labor bear fruit can be worth the effort. Starting a retail business, in particular, is one of the most popular small […] RangeMe January 26, 2023January 26, 2023 8 min read ShoppersVendorsResults & InvestmentStrategyCompetitionTargetStore LocationDept. HBCMarketing: BrandOperations & Supply ChainDept. ApparelAssociatesTechnology & InnovationConsumersCustomer ExperienceLegal & CriminalDept. NonfoodDept. FreshPredictions and ForecastsExecutivesESG and CSRMarketing: SocialDept. Toys & GamesStart UpsPartnershipsData & InsightsBrick and MortarGovernment 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Foot Locker Cuts Corporate Staff, Closing Sidestep Banner Foot Locker is making cuts to its staff and store fleet as it looks to trim costs under new leadership. The footwear retailer on Thursday announced that it would eliminate an undisclosed number of “corporate and support roles,” which the company expects to account for about $18 million in cost savings on an annualized basis starting […] Joe Keenan January 26, 2023January 26, 2023 < 1 min read Dept. ApparelAssociatesBrick and MortarMarketing: Loyalty & SubscriptionOmnichannelEconomyExecutivesMerchandisingStrategyGovernmentTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer Your Views: Spotlight We had a story the other day about a poll suggesting that while ;people were cutting back on day to day expenses, they still want to indulge in occasional luxuries, which prompted MNB reader Rich Heiland to write: I used to use a statistic about Millennials in one of my presentations about finding and attracting […] MorningNewsBeat January 26, 2023January 26, 2023 4 min read ConsumersDept. BeverageDeliveryTechnology & InnovationResults & InvestmentHoliday & EventsGovernmentExecutivesDept. NonfoodDept. ApparelData & InsightsCOVID19Associates 0 Saving Bookmark this article Bookmarked
Associates & Employees Walmart raises its minimum wage for hourly workers Walmart is increasing its minimum hourly wage next month from $12 to $14. The pay raise brings Walmart closer to the minimum hourly wages paid by Amazon.com and Target, which pay $15. RetailWire January 26, 2023January 26, 2023 < 1 min read AssociatesWalmartTargetAmazon 0 Saving Bookmark this article Bookmarked
Corporate Strategy The Athlete’s Foot builds out its marketing team The company promoted two executives and added two new positions including a social media coordinator and a marketing coordinator. RetailDive January 26, 2023January 26, 2023 < 1 min read Marketing: SocialExecutivesESG and CSRAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Tech layoffs? Great companies are actively hiring marketing technology talent In my previous post, I boldly predicted that we’re on the verge of a whole series of martech innovations: AI, composability, AR/VR, even, yes, “Web3”. While I agree with the pessimists that 2023 will be a challenging year for a lot of martech vendors, I believe this is more of a business cycle bump in […] chiefmartec January 26, 2023January 26, 2023 4 min read Technology & InnovationOperations & Supply ChainAssociatesGoogleConsultingPredictions and ForecastsCompetitionTech: AR and VRMarketing: SocialMarketing: Direct & PersonalizationDept. Adult BevCryptoVendors 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart boosts wages, benefits as job market remains tight New wage floor of $14-$19 and an average hourly rate of $17.50 for nation’s largest private employer Supermarket News January 25, 2023January 25, 2023 < 1 min read WalmartAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer 3 Ways Retailers Can Unlock New Levels of Customer Engagement in 2023 The beginning of the year is a time of great momentum and in the ever-evolving retail industry, you must always be prepared for what’s coming down the pipeline. In the past few years, I’ve seen a significant shift in retailers using technology to create more meaningful and personalized engagement strategies to inspire consumers to take […] Catherine Tabor January 25, 2023January 25, 2023 3 min read ShoppersTechnology & InnovationData & InsightsPartnershipsMarketing: Direct & PersonalizationConsumersMarketing: Loyalty & SubscriptionCustomer ExperienceAssociatesEconomyCompetitionExecutivesDept. NonfoodStrategy 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Home Depot’s VP of Technology: ‘Success is Removing Friction From the Customer’s Interconnected Journey’ The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer […] Kristina Stidham January 25, 2023January 26, 2023 < 1 min read Technology & InnovationHome DepotShoppersDept. NonfoodCustomer ExperienceAssociatesTrends: TechMarketing: SocialBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer To Experience the Future of Retail, You’ll Want to Go to the Store Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […] Retail TouchPoints January 25, 2023January 25, 2023 4 min read ShoppersConsumersMarketing: In StoreSustainabilityMarketing: Loyalty & SubscriptionBrick and MortarStore LocationDept. HBCMarketing: UGCDept. NonfoodThick DataESG and CSRDeliveryTrends: RetailPredictions and ForecastsTechnology & InnovationMarketing: SocialDept. ApparelRestaurantsStrategyFlagship StoresDept. AppliancesHealth & WellnessHoliday & EventsMarketing: Direct & PersonalizationMeta (Facebook)ShopifyStore FormatDept. Sporting goodsAssociates 0 Saving Bookmark this article Bookmarked 5
Associates & Employees Walmart Raises Wages For All Hourly US Employees Walmart said yesterday that it is raising wages for all hourly workers in the US, a reflection of a continuing reality for retailers – front line staff shortages that are having an operational impact. In a memo to all US employees, John Furner, president and CEO, Walmart U.S., announced four ways in which he said […] MorningNewsBeat January 25, 2023January 25, 2023 3 min read AssociatesWalmartEconomyTechnology & InnovationData & InsightsBrick and MortarConsumersDept. NonfoodExecutivesGoogleOperations & Supply ChainDept. ApparelAmazon 0 Saving Bookmark this article Bookmarked
Trends & External Forces Sainsbury’s launches healthy food overnight drive-through aimed at shift workers Sainsbury’s has launched a temporary overnight drive-through that will provide free hot and healthy meals from its new Flourish health range. Running for three nights only from… View Article The Retail Bulletin January 25, 2023January 25, 2023 < 1 min read Health & WellnessDept. GroceryAssociatesDept. Beverage 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF: Consumers to spend more for Valentine’s Day WASHINGTON – Consumers are expected to spend $25.9 billion on Valentine’s Day this year, up from $23.9 billion in 2022 and one of the highest spending years on record, according to the annual survey released Wednesday by the National Retail Federation and Prosper Insights & Analytics. “Valentine’s Day is a special occasion to shop for […] MMR January 25, 2023January 25, 2023 2 min read ConsumersDept. NonfoodBrick and MortarExecutivesData & InsightsStrategyThick DataDept. ApparelHoliday & EventsMarketing: In StoreMarketing: TradeAssociates 0 Saving Bookmark this article Bookmarked
Associates & Employees Walmart hourly employees to receive pay raises The company says the change will bring average hourly pay to $17.50 for about 340,000 workers. Grocery Dive January 25, 2023January 25, 2023 < 1 min read AssociatesWalmart 0 Saving Bookmark this article Bookmarked
Shopper & Customer Tipping fatigue may be setting in Some consumers are tired of tipping wait staff, particularly for pickup and drive-thru orders, and question why their employers are not paying higher wages. Tips at full-service restaurants grew by 25.3 percent year-over-year in the third quarter of 2022 and 16.7 percent at quick or counter-service restaurants, according to Square. RetailWire January 25, 2023January 25, 2023 < 1 min read RestaurantsConsumersBOPISAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Inflation is cooling, but prices on many items are going to stay high for months Inflation may be cooling. But, for most Americans, the price of a cup of coffee or a bag of groceries hasn’t budged. In the months ahead, the big question is whether consumers will start to feel relief, too. Over the past few months, many of the key factors that fueled a four-decade high in inflation […] CNBC January 25, 2023January 25, 2023 6 min read EconomyConsumersData & InsightsAssociatesOperations & Supply ChainExecutivesDept. BeverageCOVID19RestaurantsShoppersOwned Brands (Private Label)PackagingHoliday & EventsKrogerPricing & PromotionsMarketing: TradeDept. GroceryData VisualizationDept. FreshResults & InvestmentDept. PerimeterInternationalProcter & GambleDept. NonfoodDept. BakeryBrick and MortarStrategyDeliveryDept. DairyDept. ApparelDept. BabyDept. LaundryPredictions and ForecastsDept. Sporting goodsDept. OTCDept. Appliances 0 Saving Bookmark this article Bookmarked
Associates & Employees Continuing to Strengthen Our Jobs and Invest in Our People Editor’s note: John Furner, president and CEO, Walmart U.S., sent the following note to all U.S. associates. Learn more about opportunity at Walmart here. Continuing to Strengthen Our Jobs and Invest in Our People To: Walmart U.S.-based associates From: John Furner, president and CEO, Walmart U.S. associates At Walmart, we know our people make the difference. […] Walmart News January 25, 2023January 25, 2023 2 min read AssociatesWalmartShoppersExecutivesTechnology & InnovationOperations & Supply ChainDept. NonfoodBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation 2023 PR Predictions We don’t exactly have a crystal ball to look into the future of PR, but we can make educated guesses based on our experiences and analysis. Here is our 2023 PR trends forecast: AFFILIATE MARKETING The gift guide climate really evolved this year with affiliate links and/or major online retailer availability becoming a requirement for […] Retail Bound January 25, 2023January 25, 2023 6 min read MetaverseMarketing: SocialPredictions and ForecastsTrends: TechEconomyAssociatesConsumersDept. ApparelTech: AR and VRCryptoNFTESG and CSRInternationalPartnershipsTargetShoppersPodcastsGoogleInclusivityTikTokMarketing: In StoreMarketing: UGCMeta (Facebook)Acquisition 0 Saving Bookmark this article Bookmarked
Technology & Innovation Market Research for Small Businesses Market research is an essential tool for businesses of any size or industry to understand their target audience, identify customer needs and preferences, and gather information about their competitors. In a nutshell, market research helps businesses grow and succeed. This is a primary goal for small businesses, making market research integral to small businesses making […] GeoPoll January 25, 2023January 25, 2023 3 min read Technology & InnovationData & InsightsShoppersThick DataTargetMarketing: UGCGovernmentCompetitionESG and CSRDept. NonfoodConsumersPredictions and ForecastsResults & InvestmentStore LocationStrategySustainabilityMarketing: SocialAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Corporate Strategy Corporate Finance ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Trends & External Forces Holiday & Events Operations & Supply Chain Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023 In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […] Written by Kelly Pedersen January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Data & Insights Department: Consumer Durables ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain Stores & Formats Retail Traffic Trends #112: Consumer Habits 2023 While some trends come and go, there were a few trends that have stayed with consumers throughout the year. As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate. This week we look at trends to increase foot traffic and customer loyalty. […] Written by Doorcounts January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural Channel: Grocery - Natural Data & Insights Technology & Innovation Stores & Formats Just Walk Out gives Whole Foods stores an edge, data shows The two stores in the chain outfitted with Amazon’s checkout-free technology did better in some ways than nearby locations without the automated system during the second half of 2022, Placer.ai found. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Channel: Grocery Department: Food Shopper & Customer Trends & External Forces ShopRite adds online filters to help shoppers choose products and recipes The improvements are intended to help shoppers find products and recipes that meet specific criteria, such as dairy-free, vegan, vegetarian and gluten-free. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation Department: Nonfood Data & Insights Technology & Innovation 7 online grocery trends for retailers to watch Online grocery shopping is here to stay. Top online grocery trends include AI tools, drone delivery, data security, and ready-made meals. Written by Future of Commerce January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked