Associates

Articles on associates and employees in the retail industry.

  1. Channel: Ecommerce & Digital

Boston Engineer Tests Pure-Play Curbside Pickup Store in Boston

The Boston Globe writes about Addie’s, a new independent pickup-only grocery store that has opened in Norwood, Massachusetts, about 20 miles south of Boston. It is, the Globe writes, “the brainchild of Jim McQuade, an aerospace engineer by training, who says he became ‘obsessed’ with the online grocery concept more than a decade ago, after […]
2 min read
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  1. Trends & External Forces

CVS Health launches Community Equity Alliance

WOONSOCKET, R.I. —CVS Health announced a new initiative that will address barriers to care in underserved communities across the country. The CVS Health Community Equity Alliance is being established to expand the community health worker workforce, enhance connections between health care institutions and communities and address disparities in heart health and mental health outcomes. The Alliance […]
3 min read
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  1. Channel: Drug

CVS, Walmart to cut pharmacy hours amid labor concerns

NEW YORK — CVS Health and Walmart said they will be reducing pharmacy hours to address the ongoing pharmacist shortage, The Wall Street Journal reported Friday. CVS plans to cut or shift operating hours at about two-thirds of its 9,000-strong U.S. network in March, while Walmart intends to close most of its nearly 4,600 stores two […]
< 1 min read
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  1. Channel: Restaurants

Chipotle seeks to hire 15,000 restaurant workers ahead of busy spring months

[[ Getty Images Chipotle Mexican Grill is seeking to hire 15,000 restaurant workers ahead of its busiest time of the year, which runs from March to May. In recent months, restaurants have found it easier to attract and retain workers, a reversal after the labor crunch that ensued after pandemic lockdowns. However, the sector has […]
< 1 min read
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  1. Trends & External Forces

Walmart-owned Sam’s Club plans to open about 30 new stores over next five years

[[ Getty Images Walmart-owned Sam’s Club on Thursday said it will open more than 30 new stores in the U.S., marking its most aggressive expansion in years. The warehouse club’s next store is expected to open in Florida in 2024. Sam’s Club also plans to open five fulfillment and distribution centers this year, with the […]
4 min read
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  1. Department: Consumer Durables

Hasbro warns of weak holiday quarter results, cuts 15% of its workforce

[[ Getty Images Hasbro said Thursday it would eliminate around 1,000 employee positions and warned of weak holiday-quarter results. Shares of the toy maker fell more than 6% in extended trading. “Despite strong growth in Wizards of the Coast and Digital Gaming, Hasbro Pulse, and our licensing business, our Consumer Products business underperformed in the […]
2 min read
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  1. Corporate Finance

NRF 2023: Top Retail Influencers’ Key Takeaways

The RETHINK Retail team ventured to NYC from January 14-17th for NRF 2023: Retail’s Big Show. While there, we had the opportunity to speak with attendees from our Top Retail Influencer community and learn about their event experience. #TRI members- April Sabral, Andrew Smith, Carl Boutet, Alberto Serrentino, Charles Haseman, Christine Russo, Guy Courtin, and […]
5 min read
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  1. Trends & External Forces

Retailers use layoffs as a hedge against potential downturn

Saks Off Fifth laid off an unspecified number of workers on Tuesday. Saks.com cut about 100 workers from its payroll. Stitch Fix, Wayfair and others have also cut job cuts the start of 2023 as they attempt to operate profitably. “Retailers are really being cognizant of capital preservation,” said Catherine Lepard, who leads the global […]
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  1. Shopper & Customer

How to Get Discovered by U.K. Retailers: Understanding British Consumers

Before you launch your brand in the United Kingdom, it’s important to know what’s going on in today’s U.K. retail market as it may differ from the markets your brand currently has a presence in. Whether the British market is familiar territory or completely new, here’s a deep dive into understanding the U.K.’s marketplace, retailers, […]
4 min read
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  1. Shopper & Customer

How to Start a Retail Business

Starting a business can be one of the most rewarding experiences of someone’s life, and the satisfaction that comes with owning a successful business can be life-changing. It isn’t all easy, but seeing your labor bear fruit can be worth the effort. Starting a retail business, in particular, is one of the most popular small […]
8 min read
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  1. Department: Consumer Durables

Foot Locker Cuts Corporate Staff, Closing Sidestep Banner

Foot Locker is making cuts to its staff and store fleet as it looks to trim costs under new leadership. The footwear retailer on Thursday announced that it would eliminate an undisclosed number of “corporate and support roles,” which the company expects to account for about $18 million in cost savings on an annualized basis starting […]
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  1. Shopper & Customer

Your Views:  Spotlight

We had a story the other day about a poll suggesting that while ;people were cutting back on day to day expenses, they still want to indulge in occasional luxuries, which prompted MNB reader Rich Heiland to write: I used to use a statistic about Millennials in one of my presentations about finding and attracting […]
4 min read
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  1. Technology & Innovation

Tech layoffs? Great companies are actively hiring marketing technology talent

In my previous post, I boldly predicted that we’re on the verge of a whole series of martech innovations: AI, composability, AR/VR, even, yes, “Web3”. While I agree with the pessimists that 2023 will be a challenging year for a lot of martech vendors, I believe this is more of a business cycle bump in […]
4 min read
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  1. Shopper & Customer

3 Ways Retailers Can Unlock New Levels of Customer Engagement in 2023

The beginning of the year is a time of great momentum and in the ever-evolving retail industry, you must always be prepared for what’s coming down the pipeline. In the past few years, I’ve seen a significant shift in retailers using technology to create more meaningful and personalized engagement strategies to inspire consumers to take […]
3 min read
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  1. Technology & Innovation

The Home Depot’s VP of Technology: ‘Success is Removing Friction From the Customer’s Interconnected Journey’

The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer […]
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  1. Shopper & Customer

To Experience the Future of Retail, You’ll Want to Go to the Store

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […]
4 min read
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  1. Associates & Employees

Walmart Raises Wages For All Hourly US Employees

Walmart said yesterday that it is raising wages for all hourly workers in the US, a reflection of a continuing reality for retailers – front line staff shortages that are having an operational impact. In a memo to all US employees, John Furner, president and CEO, Walmart U.S., announced four ways in which he said […]
3 min read
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  1. Shopper & Customer

NRF: Consumers to spend more for Valentine’s Day

WASHINGTON – Consumers are expected to spend $25.9 billion on Valentine’s Day this year, up from $23.9 billion in 2022 and one of the highest spending years on record, according to the annual survey released Wednesday by the National Retail Federation and Prosper Insights & Analytics. “Valentine’s Day is a special occasion to shop for […]
2 min read
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  1. Shopper & Customer

Tipping fatigue may be setting in

Some consumers are tired of tipping wait staff, particularly for pickup and drive-thru orders, and question why their employers are not paying higher wages. Tips at full-service restaurants grew by 25.3 percent year-over-year in the third quarter of 2022 and 16.7 percent at quick or counter-service restaurants, according to Square.
< 1 min read
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  1. Trends & External Forces

Inflation is cooling, but prices on many items are going to stay high for months

Inflation may be cooling. But, for most Americans, the price of a cup of coffee or a bag of groceries hasn’t budged. In the months ahead, the big question is whether consumers will start to feel relief, too. Over the past few months, many of the key factors that fueled a four-decade high in inflation […]
6 min read
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  1. Associates & Employees

Continuing to Strengthen Our Jobs and Invest in Our People

Editor’s note: John Furner, president and CEO, Walmart U.S., sent the following note to all U.S. associates. Learn more about opportunity at Walmart here. Continuing to Strengthen Our Jobs and Invest in Our People To: Walmart U.S.-based associates From: John Furner, president and CEO, Walmart U.S. associates At Walmart, we know our people make the difference. […]
2 min read
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  1. Technology & Innovation

2023 PR Predictions

We don’t exactly have a crystal ball to look into the future of PR, but we can make educated guesses based on our experiences and analysis. Here is our 2023 PR trends forecast:  AFFILIATE MARKETING The gift guide climate really evolved this year with affiliate links and/or major online retailer availability becoming a requirement for […]
6 min read
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  1. Technology & Innovation

Market Research for Small Businesses

Market research is an essential tool for businesses of any size or industry to understand their target audience, identify customer needs and preferences, and gather information about their competitors. In a nutshell, market research helps businesses grow and succeed. This is a primary goal for small businesses, making market research integral to small businesses making […]
3 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Department: Nonfood
  3. Corporate Strategy
  4. Corporate Finance
  5. ESG
  6. Media & Marketing
  7. Agencies & Vendors
  8. Data & Insights
  9. Shopper & Customer
  10. Trends & External Forces
  11. Holiday & Events
  12. Operations & Supply Chain

Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023

In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  1. Data & Insights
  2. Department: Consumer Durables
  3. ESG
  4. Media & Marketing
  5. Data & Insights
  6. Shopper & Customer
  7. Technology & Innovation
  8. Trends & External Forces
  9. Holiday & Events
  10. Operations & Supply Chain
  11. Stores & Formats

Retail Traffic Trends #112: Consumer Habits 2023

While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]
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