Channel: Restaurants

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  1. Department & Category

The Frozen Food Court Continues Courting Restaurant Customers

  At the intersection of branded food sales and consumer demand grocerant niche Ready-2-Eat and Heat-N-Eat food continues to resonate with consumers.  While new avenues of distribution continue to open-up driving customer trial, the frozen food court is increasingly playing a larger and larger role for many families according to Steven Johnson, Grocerant Guru® at […]
4 min read
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  1. Channel: Convenience

Wendy’s Breakfast More Talk than Chalk

Chalk one up for the home team is an old adage we have all heard.  Touting the success of a new limited time offer or menu item is not the same as touting the success of an entire daypart; according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Marketing messaging, total unit […]
3 min read
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  1. CPG & FMCG

CPG & Retail Mobile Loyalty Platforms with Fetch Rewards’ Wes Schroll

The CPG Guys, Sri & PVSB, are joined in this episode by Wes Schroll, co-founder & CEO of Fetch Rewards, a mobile shopping platform that rewards shoppers for buying the brands they love.  Follow Wes on LinkedIn at: https://www.linkedin.com/in/wes-schroll-98164418/Follow Fetch Rewards online at: http://fetchrewards.comDownload the Fetch Rewards app for iOS: https://apps.apple.com/us/app/fetch-rewards-for-receipts/id1182474649Download the Fetch rewards app […]
2 min read
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  1. Technology & Innovation

Circle K to Deploy 700+ Bitcoin ATMs at Locations Across the U.S.

Circle K is rolling out a network of bitcoin ATMs at 700 of its locations across the U.S. and Canada in an exclusive partnership with Bitcoin Depot. Bitcoin ATMs have already been installed at Circle K stores in 30 states. Bitcoin Depot ATMs are kiosks that enable users to exchange cash for immediate access to […]
2 min read
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  1. Channel: Convenience

White Castle 100 Years of Customer Relevance

  How long has your company been in business? I bet for most of you it has not been 100 years?  You don’t have to be the largest company in your niche to be successful, but you do have to stay relevant according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  Too […]
4 min read
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  1. Channel: Restaurants

Chipotle’s digital sales rose 10.5% during Q2

Chipotle increased revenue by 38.7% year-over-year, comp sales by 31.2% and digital sales by 10.5% in Q2 2021, according to the company’s Tuesday earnings release. Digital sales generated $916.5 million for the chain during the quarter. The company’s returns should continue to improve as it accelerates its Chipotlane model, CEO Brian Niccol said in the press release. The company plans […]
3 min read
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  1. Media & Marketing

Starbucks Summer Game goes live for Rewards members

Starbucks has launched its annual Summer Game for Starbucks Rewards members. Starting today and running through to 22nd August, the aforementioned people can play for the chance to win more than 2.2 million prizes, ranging from coupons for free iced beverages to exclusive summer merchandise. It’s also possible to enter a sweepstakes to win new […]
2 min read
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  1. Channel: Restaurants

Chipotle Earnings: 6 Metrics You Must See

Shares of fast-casual burrito chain Chipotle Mexican Grill (NYSE: CMG) jumped during after-market hours on Tuesday, rising more than 4%. The stock’s big gain followed the company’s strong second-quarter results, which featured soaring sales and a bullish outlook from management.
< 1 min read
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  1. Channel: Restaurants

Popeyes Poppable Popular Chicken Nuggets

  Say What?  Poppable chicken nuggets at Popeyes?  That’s right, Popeyes have been about sharing chicken ever since they began in 1972.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated “hand held food for immediate consumption that can be shared is the perfect addition to the Popeyes menu to edify […]
3 min read
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  1. Channel: Restaurants

Dunkin’ Team Building Drives Sales

  Driving top line sales and bottom-line profits today requires that you have enough trained employees that show up for work every day according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  The simple fact is that all of complaining about paying foodservice workers $15 an hour has reinforced that thinking in […]
4 min read
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  1. Channel: Restaurants

Cheaper leases have restaurants and retailers taking new spaces in Manhattan

Restaurant chains signed 23 new lease deals in Manhattan during the second quarter and retailers agreed on 10 others as lower rents are being offered by landlords trying to attract commercial tenants following the damage done to their businesses last year by the novel coronavirus pandemic. “Restaurants are busy right now. Super busy. And so […]
< 1 min read
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  1. Shopper & Customer

Post-Pandemic In-Store Shopping: Consumers Reconsider The Value Of The Store

When the COVID-19 pandemic forced stores to close, online commerce pulled ahead at the fastest rate since 2002. By May 2020, more than six in 10 US online adults reported making an online transaction, such as purchasing groceries or ordering restaurant delivery, for the first time. As retailers reopen their brick-and-mortar spaces, consumers have even […]
< 1 min read
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  1. Shopper & Customer

Brands Matter too Digital Native Generations

  How much would you pay to get a new customer for life?  That is the question foodservice retailers should be asking themselves according to Steven Johnson, Grocerant Guru®at Tacoma, WA based Foodservice Solutions®. Johnsonbelieves that the cost of a lifetime customer and cost of customer acquisition need to be top of mind for every […]
4 min read
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  1. Channel: Restaurants

Restaurant shuts down for an employee ‘day of kindness’

Owners of the Apt Cape Cod farm-to-table restaurant have seen rude customers reduce some employees to tears. In one recent incident, a man lit into one young employee for not taking a breakfast takeout order before the restaurant opened. Brandi Felt Castellano and co-owner and spouse Regina Felt Castellano made the decision to close the […]
< 1 min read
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  1. Associates & Employees

Workers at BK sign off as they quit en masse

Workers at a Burger King in Lincoln, NE, climbed a ladder in front of the restaurant to change the message on its sign. The new message read: “We all quit” adding “Sorry for the inconvenience.” Nine of the 11 workers at the location walked out together in protest over their treatment by management. A corporate […]
< 1 min read
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  1. Shopper & Customer

The Architecture of Social Retailing

It’s no surprise that the pandemic accelerated the decline of brick-and-mortar retail stores in favor of the convenience of online shopping. Amazon and other online retailers are essentially logistics companies that have become today’s consumer interface to deliver goods to your front door within hours. Convenient? Yes. Memorable? Not exactly. Will you remember the brand […]
5 min read
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  1. Associates & Employees

McD’s boosting wages and offering new bennies to recruit workers

McDonald’s franchisees, with backing from the brand, are looking to recruit new employees by offering higher wages, better training, paid time off, tuition assistance and emergency child care benefits. The restaurant chain, like others in the foodservice sector, has been finding it difficult to attract and retain workers as many who previously worked in the […]
< 1 min read
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  1. Technology & Innovation

5 Ways NFTs are Creating a New ‘Metaverse’ for Digital Engagement & Commerce

No “hot” tech trend is safe from scrutiny — and NFTs are no exception. Although NFTs, or non-fungible tokens, have garnered a lot of buzz in cryptocurrency circles, executives in potentially impacted industries — namely retail and digital media — have questioned their staying power. But that hasn’t stopped digitally driven brands, such as e.l.f. […]
5 min read
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Daily QuickWit (7/22) – Top Retail News of the Day

Here’s what was interesting in Retail today: Coca-Cola spurs 42% revenue growth (now $10.1B) after returning to pre-pandemic marketing spend (which doubled YOY). They invested in innovation, quality, and targeted allocation with their increased spend and beat earnings and revenue expectations in Q2. Target, Bed Bath and Beyond Open Doors To Third-Party Boutiques. The Store-within-a-store […]
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  1. RetailWIt QuickWit

Daily QuickWit (7/20) – Top Retail News of the Day

Here’s what the RetailWit crew is reading today: Salesforce projects retailers will pay extra for goods in the second half—to the tune of $223B (+62%) YOY. It’s expected to come from a staggering increase in logistics (+$163B), suppliers (+$12B), and wage expenses (+$48B). Uber partners with Albertsons to expand grocery delivery. It is their biggest […]
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