1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, deployments and pilots from September, including Walmart, Amazon’s Just Walk Out technology, Kwik Trip, Marks & Spencer, Currys, Boots, Lowe’s, Ikea, and Aldi. Lowe’s is tapping NVIDIA Omniverse Enterprise to create interactive store digital twins in Mill Creek, Wash,. and Charlotte, N.C. “We are always looking […]
  1. Channel: Drug
The Wall Street Journal reports that Walgreens is using robotics to help compensate for staffing shortages in its retail pharmacies, “setting up a network of automated, centralized drug-filling centers that could fill a city block. Rows of yellow robotic arms bend and rotate as they sort and bottle multicolored pills, sending them down conveyor belts. […]
  1. Channel: Mass
  Walmart is targeting the next generation of consumers with interactive participatory marketing that it hopes to edify its relationship with a new generation of consumers according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   In what it hopes is branding coup, Walmart recently debuted 2 digital play experiences that tie […]
  1. Associates & Employees
Starbucks workers who voted to be represented by Workers United say they fear reprisals from the company, claiming that it has fired more than 100 employees who participated in organizing the workplace. Starbucks was recently ordered by a court to reinstate seven workers. Management maintains that it has done nothing wrong.
  1. Technology & Innovation
Amid evolving consumer preferences and a myriad of business challenges across food retail, organizations have turned to digital transformation as a source of support for their physical supply chain and stores. Among the most prevalent innovative adoptions is the applied use of Internet of Things (IoT) technology. However, as economic volatility has increased and consumer […]
  1. Department: Food
Beyond Meat, the plant protein, traditional meat alternative brand, has a value equation problem. A value equation is the internal mind-set that customers have when assessing the worth of a brand. A value equation is a mental perception that assesses value prior to a purchase. A customer-perceived value equation is what you get for what […]
  1. Department: Food
As one of the founders of Max Brenner, the highly popular chocolate brand and restaurant chain, Oded Brenner was considered the world’s real-life Willy Wonka.  Now, after a brief hiatus, he’s embracing his inner “business artist” and building a new brand: Blue Stripes. While both businesses are connected by a core ingredient, the cacao fruit, Blue […]
  1. Shopper & Customer
  Success does leave clues and if you want too garner the attention of Gen Z consumers you had better start thinking like a QSR according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated “David Portalatin and his team at NPD left plenty of success clues on how to garner […]
  1. Shopper & Customer
  Recent Grocerant Scorecards reveal that 34.7% of customers at your restaurant are first time visitors.  If you want to garner new customer you must extend a branded invitation with customer relevance according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. A new report from Intouch Insight Ltd. found that convenience does […]
  1. Media & Marketing
Hudson, which has more than 1,000 stores in airports, commuter hubs, landmarks, and tourist destinations across North America, has secured two new locations at Los Angeles International Airport (LAX) Terminal 3. As part of a 10-year agreement with Unibail-Rodamco-Westfield (URW), Hudson will open Hudson Nonstop and Evolve by Hudson stores in Delta Air Lines’ concourse. […]
  1. Data & Insights
As inflation hikes up the prices of raw food ingredients for restaurants, eating out is getting more expensive for consumers. Menu pricing across the restaurant industry has been accelerating rapidly since last year. Coffee has seen the most significant growth with >12% increase in July 2022 YoY. This increase is just ahead of pizza, up […]
  1. Channel & Retailers
Toronto-based Longo’s announced that its Liberty Village store now is hosting a Kitchen Hub ghost kitchen – the first to open inside a grocery store in the city, and the beginning of what the two companies call “a longer term partnership.” According to the announcement, Kitchen Hub “has four new kitchens at Longo’s Liberty Village. […]
  1. Department & Category
Chipotle Mexican Grill has agreed to test “Chippy,” a robotic kitchen assistant, in one of its restaurants in California. The pilot is expected to yield feedback from employees and customers that will help determine how to scale the technology at the chain’s restaurants.
  1. Media & Marketing
  Edifying its relationship with consumers, Panera Bread announced updates to its industry-leading MyPanera Loyalty Program, giving more choices to guests when redeeming loyalty rewards. Interactive and participatory Panera’s reward program will reap long term benefits from these new inclusive changes according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   So, starting October […]
  1. Shopper & Customer
As food and beverage businesses announce their participation in the White House Conference on Hunger, Nutrition, and Health Wednesday (Sept. 28), many are using the opportunity to unveil not only environmental, social, and corporate governance (ESG) initiatives, as one might expect, but also features to drive customer acquisition and loyalty with nutrition-minded shoppers. These efforts […]
  1. Associates & Employees
Starbucks said it would like to begin contract negotiations with Workers United next month. The union represents workers at 238 stores that have voted to unionize. Union members are skeptical of Starbucks’ intentions, claiming that they have reached out to the company since May with no response.
  1. CPG: Food
  Retail foodservice is evolving faster than most legacy restaurants can understand or keep up with according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. New grocerant niche Ready-2-Eat and Heat-N-Eat fresher and faster food platforms are garnering customer attention and migration. Have you heard of PizzaForno? It is one of North […]
  1. Trends & External Forces
From Bloomberg: “Just a few years ago, with a blockbuster initial public offering from Beyond Meat Inc. and the unveiling of an Impossible Whopper at Burger King locations nationwide, plant-based meats were ascendant. “Now, after once enjoying double-digit growth, sales in the plant-based meat category are not just flat but declining, according to data from Information Resources Inc.” There […]
  1. Shopper & Customer
As food prices rise, many consumers are eating at home more often, offering premium consumer packaged goods (CPG) brands the chance to attract new customers. Even as many shoppers trade down, opting for less expensive grocery products, premium CPG brands somewhat counterintuitively have a unique opportunity to woo cost-conscious consumers. Daniel Doll, CEO of direct-to-consumer […]
  1. Department & Category
  Once again White Castle is at the forefront extending its brand invitation according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. White Castle Bites are the latest innovation in the grocery freezer aisle. Inspired by the iconic flavor of White Castle Sliders, the new bite-sized snacks are made with 100 percent real […]
  1. Department & Category
Food prices have jumped 11.4 percent over the past year with grocery up 13.5 percent and restaurants up eight percent. Consumers are switching to store brands, clipping coupons and otherwise looking for deals to stretch their food dollars further.
  1. Channel: Restaurants
Access chart in Earnest Dash. Growth indexed to January 2020. Jersey Mike’s Subs sales more than doubled from January 2020 to August 2022 according to Earnest credit and debit card data. That made the chain the fastest growing major sandwich brand in the US and the fastest growing major QSR chain compared to pre-pandemic levels, […]

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  1. Shopper & Customer
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  5. Shopper & Customer
  6. Technology & Innovation
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  8. Stores & Formats
Retail vacancies in the United States dropped to 6.1% in the second quarter, a 15-year low, as Americans continued to resume in-store shopping. Asking rents for shopping center spaces during the quarter were 16% higher than five years ago, The Wall Street Journal (WSJ) reported Tuesday (Oct. 4), citing figures from commercial real estate broker […]
  1. CPG: Food
  2. Department: Food
  3. ESG
  4. Merchandising
Nestlé Confectionery has announced sustainable packaging innovations for two of its best-loved brands – Quality Street and KitKat. In a category first, Quality Street will move to recyclable paper packaging for its twist-wrapped sweets. By replacing the double layer of foil and cellulose with a paper wrap, Quality Street will remove more than two billion […]
  1. Retail Ecosystem
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery - Natural
  5. Department & Category
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The RETHINK team visited Las Vegas from September 19-22 for Groceryshop 2022. While there, we had the opportunity to speak with many of our Top Retail Influencers and learn about their event experience. #TRI2022 members- Ricardo Belmar, Michael LeBlanc, Jeff Roster, Melissa Minkow, Bryan Gildenberg, Andrea Leigh, and Stewart Samuel- all shared their thoughts on […]