Restaurants

  1. Channel: Ecommerce & Digital

Amazon, Starbucks Accused In Suit Of Customer Data Misuse

The Seattle Times reports that Amazon and Starbucks have been accused in a lawsuit filed in New York City of “collecting customers’ personal information without first notifying them.” The proposed class action suit hinges on a New York City law, the Biometric Identifier Information Law, “which requires businesses to tell customers if they are collecting […]
3 min read
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  1. Department: Food

Food Retailers with YoY Customer Counts Down, Sales Slipping, and Rent Sky Rocketing Need to Evolve

  Here is some of what the team at Tacoma, WA based Foodservice Solutions® has heard from clients, at the National Restaurant Show, or read printed in other recent articles. The simple fact is that rent for food retailers including restaurants, C-Stores, Deli’s etc. are continuing to increase.  In many spots around the country, they […]
5 min read
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  1. Department: Beverage

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
4 min read
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  1. Trends & External Forces

Your Views:  Business.  Not Personal.

Yesterday we took note of a Boston Globe story about how youth organizers with the Hyde Square Task Force in Jamaica Plain, Massachusetts, did significant market research and figured out that a grocery cart of items at their local Stop & Shop cost $34 more than the same products at the chain’s store in suburban […]
12 min read
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  1. International

4CAST Investment Group including Ben Stokes, Stuart Broad and Jofra Archer backs Sixes Social Cricket

Ahead of its US expansion, immersive cricket experience Sixes Social Cricket has secured an undisclosed investment from 4CAST Investment Group, which includes the likes of Ben Stokes, Stuart Broad, Jofra Archer, KL Rahul and Jason Roy. Created by the founders of Scottish restaurant and butcher Mac & Wild, Calum Mackinnon and Andy Waugh, Sixes opened […]
2 min read
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  1. Department: Food

Inflation, Recession, & The Bifurcated Consumer

The Los Angeles Times has an excellent story about how Southern Californians are strategizing to save money at the grocery store. First, some context for their decision-making: “The U.S. is not in a recession, but the psychological weight of that possibility — combined with the effects of still-high inflation — have consumers bracing for the […]
2 min read
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  1. Shopper & Customer

With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great unsubscribe” and even “subscription apocalypse” being bandied about. Some stats support the gloomy outlook: according to Kearney, 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year […]
7 min read
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  1. Media & Marketing

5 Omnichannel Marketing Trends for DTC Brands

Omnichannel marketing typically involves using a combination of digital and physical channels, such as websites, social media, email, SMS, mobile apps, in-store experiences, and customer service interactions. By leveraging data and technology, brands can track customer behavior across channels, and then use this information to create more personalized and relevant experiences. Omnichannel marketing can help […]
2 min read
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  1. Corporate Purpose

H&M Commits to ‘Inclusion and Diversity by Design’ With Extended Size Assortment

In episode 404 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Donna Dozier Gordon, head of inclusion and diversity for region Americas at H&M, a global fashion brand offering the latest styles and inspiration for all. During the wide-ranging interview, Dozier Gordon discusses her role at H&M (1:40), the retailer’s expansion of its extended size assortment […]
2 min read
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  1. Media & Marketing

Renew Re-Fresh Re-Focus on Summer Wendy’s

  In a new partnership Wendy’s wants to re-fresh its messaging, re-focus on summer, and renew its goal to garner a larger share of this target market Gen Z and Millennials to drive new electricity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. In case you had not head, Wendy’s has […]
3 min read
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  1. Shopper & Customer

Cost of Food Forcing Consumers to Switch Brands

With inflation rising at 4.9% which is less than a year ago, all the while, food prices still rose 7.7% between April 2022 and April 2023 consumers don’t like it and are migrating to other food brands or restaurants and that shift aka trial 61.3 percent of time leads to customer migration according to Steven […]
3 min read
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  1. Channel: Grocery

Wegmans To Close Natick, Massachusetts, Store

Wegmans said yesterday that it will close one of its six Massachusetts stores, located in the Natick Mall, about 20 miles west of Boston. The company said that “the Natick store opened in 2018 and was Wegmans’ first multi-level store within a major mall. At 134,000 square feet, it is one of the company’s largest […]
4 min read
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  1. Technology & Innovation

Labor Saving Technology Self-Checkout Is for Everyone

  When your competitors evolve and you don’t more often than not that spells trouble.  Here is why, consumers over acknowledge that they like change that is slow. What they do like even more than change is ‘discovery’ according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Johnson went on to say, […]
6 min read
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  1. Channel: Restaurants

Chick-fil-A’s ‘Culture of Belonging’ Hit For Being Too Woke

Add Chick-fil-A to the list of companies being drawn into the nation’s culture wars. The New York Times reports today – not coincidentally, the beginning of Pride Month – that “Chick-fil-A drew fierce criticism this week from conservatives calling out the fast-food chain for its diversity, equity and inclusion policy and questioning the hiring of […]
3 min read
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  1. Data & Insights

A Different Angle On The Mean (?) Streets of American’s Cities

We’ve spent a lot of time here on MNB talking about America’s troubled cities, and the impact that urban issues – especially vandalism and theft – are having on retailers. But in the last couple of days, there have been a number of stories examining the issue from a different point of view. •  The […]
4 min read
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  1. Channel: Restaurants

What’s more Important Food or Technology for Restaurants Today

  At the intersection of meals, menu’s, food sold, and food marketing restaurants are increasingly being pressured by customers to eliminate all pain points that may slow down service or hamper ordering the family’s meal. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “if your restaurant looks more like yesterday than […]
3 min read
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  1. CPG: Beverage

Amazon’s Cashierless Checkout Tech Makes Inroads at Events Venues

Amazon is continuing to expand the reach of its Just Walk Out (JWO) cashierless checkout tech with a particular focus on events-based venues. Two Six Flags theme parks will feature new cashierless stores where fans can buy park essentials without waiting in line, and at the Coors Field stadium in Colorado, fans can now purchase […]
3 min read
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  1. Media & Marketing

Sponsored Content: an ultimate guide with Examples

Content is “soldier”! There is a famous quote we have all heard: “Content is king” written by Bill Gates. But it is not always true. In the fierce competition of the digital era, companies are fighting to get more visibility, brand authenticity, and market share using “content”. It is a battlefield in which the contents […]
9 min read
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  1. Department & Category

Should a Restaurant Evolve into a Grocerant

  Regular readers of this blog know that as restaurants continue to evolve in foodservice the most likely space and best fit just might be the Grocerant Niche. That space is wide open it is not dominated by Restaurants, Convenience Stores, Grocery Stores, Drug Stores, or Dollar stores according to Tacoma, WA based Foodservice Solutions® […]
4 min read
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  1. Department & Category

Grocerant Guru’s 10 2023 Tools for your Food Marketing Tool Kit

  The value of a product or brand at times diminishes in consumer relevance. The vernacular of the consumer is ever evolving and the vernacular of your brand must as well. Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® understands that the consumer is dynamic not static. Here are 10 clues to keep […]
3 min read
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  1. Media & Marketing

Unleash the power of your marketing with Native Advertising

In today’s digital landscape, where traditional advertising methods often struggle to capture and retain audience attention, native advertising has emerged as a powerful strategy for brands to connect with consumers more seamlessly and engagingly. In this blog article, we’ll explore the world of native advertising, its benefits, types, examples, and some considerations you should be […]
8 min read
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  1. Department & Category

All Food Retailers Need to Remember Earth Day is More than just One Day a Year

  Time and time again restaurants, convenience stores, service delis, and all fresh food retailers need to remember that consumers continue to have a growing top-of-mind awareness of all things sustainable.  Within the grocerant niche the ‘halo’ of better-for-you is a driving factor in the path to purchase according to Steven Johnson Grocerant Guru® at […]
2 min read
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  1. Department: Food

Restaurants, C-Stores, Deli’s It’s Not too late to start with Online Ordering

  When you think about selling a meal or meal component, have you continued to say no way, not at all, or I tried it and it did not work for me? Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® wants you to rethink your position. Ask yourself why us and why now? […]
3 min read
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Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats

Target Leapfrogs Walmart For Upscale Grocery Approach

Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
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  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
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  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)

Walmart Upgrades Its Digital Ad Network

From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
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  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats

H-E-B expands its discount format

Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
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  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain

Giant Eagle launches in-house retail media network Leap

The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]
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