1. Channel: Restaurants
Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that, it’s clear that White Castle’s strategic focus on consumer interactive participatory marketing is what sets them apart in the fast-food marketplace. Their latest campaign for the summer season exemplifies this approach, showcasing how they engage with customers in a dynamic and personalized […]
  1. Shopper & Customer
  The success of the grocerant niche is based in large part on convenience, time, and the ‘halo’ of better for you according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who believe that the Smoothie Keg just might be the right product at the right time to drive incremental top line […]
  1. Shopper & Customer
The retail industry has seen a major shift towards automation in recent years. Many retailers are now using chatbots, interactive voice response (IVR) systems, and other forms of automated customer service. While automation has some clear benefits, it also comes with some downsides. In this article, we’ll look at the key advantages and disadvantages of […]
  1. Data & Insights
WASHINGTON — Retail sales grew again in May according to new data released by the U.S. Census Bureau. “May’s retail sales give us a snapshot of a reasonably healthy consumer even though spending growth is fluctuating somewhat,” National Retail Federation chief economist Jack Kleinhenz said. “These numbers indicate that the economy continues to expand at […]
  1. Associates & Employees
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million-member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the […]
  1. Media & Marketing
TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has  created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a […]
  1. Trends & External Forces
WASHINGTON — Retail sales in May rebounded from a tepid April, according to the latest CNBC/NRF Retail Monitor, released June 10 by the National Retail Federation. Total retail sales, excluding automobiles and gasoline, increased 1.3% seasonally adjusted from April and were up 3% unadjusted year over year, according to the report. May’s month-over-month increase was […]
  1. Department & Category
  In recent decades, the landscape of the American household has undergone significant transformation. With the rise of one and two-person households, dining habits have shifted dramatically. This evolution has led to a notable increase in the adoption of fast-food restaurant meals for dinner. From the perspective of the Grocerant Guru, this trend can be […]
  1. Channel: Restaurants
Starbucks has announced a special treat for Father’s Day on Sunday, June 16. This year in 2024, Starbucks Rewards members can enjoy a buy-one-get-one-free promotional offer on all handcrafted drinks. The promotion, which runs from noon until 6 p.m., allows customers to treat their fathers or father figures to a favorite beverage. To claim this […]
  1. Media & Marketing
  In an era where digital convenience is king, new insights suggest that customers who dine in at restaurants tend to be happier than those who order online. This revelation, backed by Steven Johnson, the Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, is based on data from Merchant Centric.  Merchant Centric’s proprietary data has given […]
  1. Channel: Delivery
The CPG Guys are joined in this episode by Brittain Ladd, an independent supply chain consultant working with the world’s largest brands and retailers. He is very popular for his M&A predictions and ability to accurately stay connected with modern trends. Follow Brittain Ladd on LinkedIn at: Brittain answers these questions: 1. Your career […]
  1. Department & Category
  The food sector is witnessing a significant shift as Millennials continue their exploration for fresh food options in the grocerant niche. This journey of discovery, trial, and migration is challenging the traditional paradigms of legacy chain restaurants. Steven Johnson, the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, has been at the forefront of […]
  1. Associates & Employees
By: Matt Mueller In today’s retail landscape, high employee turnover and low engagement are critical challenges affecting both sales and customer experiences. Managing retail teams myself on the front lines, I was focused on hiring people who could just fog a mirror so I didn’t have to work double shifts and close the store alone. When […]
  1. Associates & Employees
The recently decided Starbucks v. McKinney case, which tested the National Labor Relations Board’s authority to demand that workers fired for union organizing be reinstated, went in the retailer’s favor in a near-unanimous U.S. Supreme Court decision. A group of Starbucks workers labeling themselves the “Memphis Seven” had invited a TV news crew into a […]
  1. Channel: Restaurants
  At the intersection of yesterday and tomorrow hot dog sales are making noise, garnering new consumers, and driving change in fresh food landscape. That said, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® asks. Is there a beef between Wienerschnitzel and Portillo’s or should there be:   1.       Menu Variety and Pricing: […]
  1. Channel: Restaurants
  In 2019, Chipotle Mexican Grill took a unique and proactive approach to brand elevation by participating in the Scripps National Spelling Bee with its own version: the Chipotle Bee, For Real. This initiative was a testament to the power of innovative branding in driving future growth and creating a new energy within a brand.  […]

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MINNEAPOLIS — Target has announced plans to roll out Store Companion, a new generative artificial intelligence (GenAI) tool. The chatbot, designed by Target, will be available for team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team […]
  1. Channel: Mass
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Walmart is partnering with Agritask, a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers. The real-time monitoring will help drive rapid response […]
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Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY.  While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning […]
  1. Channel: Grocery
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The Kroger Co. (NYSE: KR) today reported its first quarter 2024 results, reaffirmed guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth.


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