Restaurants

  1. Shopper & Customer

The Next Big Thing in Retail Foodservice: Where Consumers Are Heading

  Retail foodservice is undergoing a seismic shift, driven by changing consumer preferences, technological advancements, and the desire for convenience without compromising quality according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. As the industry evolves, certain sectors are emerging as the frontrunners, attracting consumers in droves and setting the stage for […]
4 min read
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  1. Stores & Formats

Legacy Grocery Store Market Share Capitulation a Continuing Trend

  It’s clear that legacy grocery stores, once the dominant force in food retail, are now navigating a challenging landscape marked by significant market share capitulation according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. This shift has been driven by three prominent trends: the encroachment of dollar stores, drug stores, and […]
5 min read
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  1. Shopper & Customer

Foodservice Retail Discontinuity Continues Driven by Gen Z and Millennial Adoption

  Notice was first given in 1991 when Foodservice Solutions®, Grocerant Guru® Steven Johnson, warned foodservice industry professionals about the shifting consumer mindset at COEX. Then, in 1996, Johnson coined the term “grocerants” in an Op-Ed article published in both FoodService Director and Nation’s Restaurant News. Fast forward to today, and the foodservice industry is […]
3 min read
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  1. Department: Beverage

A Round With … Samuel Adams’ Megan Parisi

Beverage options abound in downtown Boston: properly poured Guinness at an Irish pub, wine at an Italian restaurant in the North End, a large iced regular at one of several (several!) Dunkin’ locations. But there’s only one place you can find a pint of pineapple basil ale, and that’s Boston Beer’s Samuel Adams Boston Taproom, […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon Fresh: The Copycat Grocer Abandoning Innovation for Imitation

  From the outset, Amazon has been synonymous with innovation. The company disrupted the entire retail landscape with its commitment to price competitiveness, customer-centric operations, and an unmatched logistical network. Now then according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes, in a perplexing pivot, Amazon Fresh has devolved into a […]
4 min read
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  1. Corporate Strategy

Is Your Vision Guiding Or Misguiding Your Strategy?

Here’s one of the most popular and least effective management methods: a strategy template that starts with a company’s Vision and Mission and cascades down to Strategies and Objectives. This strategy template has many problems, such as not mentioning customers’ priorities or your competitive strengths (these should be foundational!). It often produces vague, generic results […]
2 min read
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  1. Partnerships & Alt Profit

When Food Marketing Partnerships Go Wrong: 7 Key Mistakes and 7 Ways to Prevent Them

  Consumers are dynamic not static according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® thus, partnerships between brands and other entities, such as sports teams or entertainment franchises, can be a powerful way to boost visibility, connect with consumers, and drive sales. However, when these partnerships go wrong, the fallout can […]
4 min read
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  1. Channel: Restaurants

Einstein Bros. Bagels Unveils New Fall Flavor Combo

Einstein Bros. Bagels is introducing a new seasonal offering, the “Fall Flavor Fling” Combo, starting today. The limited-time promotion features the Maplehouse Breakfast Sandwich, accompanied by a Twice-Baked Hash Brown and a Classic Cold Brew Coffee, all for $9.99.
< 1 min read
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  1. CPG: Food

Old El Paso launches new ‘Street Vibes’ campaign

Old El Paso’s new ‘Turn It Up’ campaign is backed by over £1.1m investment in an attempt to reach a younger audience. The campaign hinges on the idea that the buzz and vibrancy of Mexican street food restaurants offer a feast for the senses, that… This story continues at Old El Paso launches new ‘Street […]
< 1 min read
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  1. Channel: Restaurants

Kids Eat Free Promotions Are Back – Here’s Why Your Restaurant Should Jump on Board

  At Tacoma, WA based Foodservice Solutions®, our Grocerant Guru® Steven Johnson says, “Success leaves clues,” and one of the biggest clues in the restaurant industry is that focusing on families and kids works. One of the most reliable traffic drivers for restaurants has always been the “Kids Eat Free” promotion. While it was once […]
4 min read
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  1. CPG: HBC

Customer Journeys to Nowhere

Earlier this year an editorial in the New York Times wondered:  “When did everything become a ‘journey’? Changing our hair, getting divorced, taking spa vacations — they’re not just things we do; they’re ‘journeys.’” And of course, to marketers, there’s the “customer journey.” The customer journey is a handy metaphor to help us consider all […]
3 min read
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  1. Partnerships & Alt Profit

How Food Marketing Partnerships and Sponsorships Drive Restaurant Sales: The Little Caesars Playbook

  With back to school it’s the perfect time to begin comminating fall food marketing programs according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. In 2024 more than in past years, marketing partnerships and sponsorships have become critical tools for driving sales, particularly in takeout, delivery, and meal pick-up options. As […]
4 min read
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  1. Media & Marketing

Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. However, as consumer expectations evolve and technology advances, these programs are undergoing a significant transformation, with brands on the hunt for seamless backend solutions to help them foster lasting connections that transcend the transaction. From […]
5 min read
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  1. Shopper & Customer

Grocerant Niche Adoption Now Driven by Gen Z: Are Legacy Chains Falling Behind?

  Dinner decisions are increasingly dynamic and evolving, driven by shifting consumer behaviors according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Remarkably, by noon, only 25% of consumers know what’s for dinner, and by 4 PM, that figure climbs to just over 50%. This uncertainty presents a significant opportunity for those […]
4 min read
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  1. Channel: Mass
  2. Channel: Mass

Walmart Tops List of Leading US Retailers By 2023 Sales

Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022. Walmart has once again secured the top position in Forrester’s annual ranking of the 67 largest US retailers (ranked by 2023 US net retail sales), with Amazon following closely in second […]
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