Restaurants

  1. Technology & Innovation
The modern retail business owner knows these facts: their customers expect an experience that’s efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of […]
  1. Channel: Restaurants
  Starbucks, the world’s largest coffee chain, has recently announced a new loyalty partnership with Bank of America, one of the leading financial institutions in the U.S. The partnership aims to offer millions of Bank of America cardholders and Starbucks Rewards members the opportunity to earn more benefits by linking their accounts. This is an […]
  1. Trends & External Forces
Our guest this week is Beth Ann Kaminkow, Global CEO, VMLY&R who joins us to talk about the ever changing landscape of retail and consumer branding, customer engagement, and loyalty. In particular with dip into what defines high performance retail and the emerging world of “creative commerce.”  We also get a sneak preview of her […]
  1. Shopper & Customer
  Boston Market, formerly known as Boston Chicken, began serving its homestyle meals of spit-roasted rotisserie chickens, made-from-scratch cornbread, and creamy mac and cheese in 1985. As it grew in popularity, it had about 1,200 locations at one time, according to Restaurant Business.  Today there are just over 300 locations in the United States and Puerto […]
  1. Channel: Restaurants
  Getting things right takes hard work and continue refinement and retooling according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Success does leave clues and understanding the right clues to success is one of the first steps. First let’s look at the old formula for the price, value, service success was: Price + Quality […]
  1. Channel: Restaurants
Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for […]
  1. Corporate Strategy
  Regular readers of this blog know that the restaurant industry is facing a labor crisis, as many operators struggle to find and retain qualified staff. Some may be tempted to hire experienced executives from other restaurants, hoping to benefit from their expertise and connections. According to Steven Johnson Grocerant Guru® at Tacoma, WA based […]
  1. Associates & Employees
The New York Times reports this morning that “in the latest sign of a growing backlash within corporate America” against the authority exercised by the National Labor Relations Board (NLRB), Amazon is arguing that the 88-year-old federal agency is unconstitutional. The position, taken in a legal filing made yesterday, echoes a similar position taken in […]
  1. Channel: Restaurants
  Eating out can be a convenient and enjoyable way to spend time with your family, but it can also be expensive. On the other hand, cooking at home can be cheaper, but it can also be time-consuming and stressful. Is there a way to balance both options and save money while still enjoying quality […]
  1. Media & Marketing
Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their most loyal customers. The millions of BoA cardholders and Starbucks Rewards members in the U.S. can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already […]
  1. Technology & Innovation
Through my years in the fintech and restaurant tech industries, I’ve witnessed firsthand the transformative impact of technology on the retail and food service industries. Today, as we navigate a landscape marked by rising labor costs and personnel shortages, the adoption of self-service technology isn’t just an option, it’s becoming a necessity. The Changing Face […]
  1. Media & Marketing
The Stanley X Starbucks Valentine’s Day Quencher H2.0 Tumbler is the latest example of a viral retail phenomenon. The 40-ounce tumbler joins the likes of the Cabbage Patch Doll, Tickle Me Elmo and Furbies, which all generated long lines — even stampedes — of consumers clamoring to get their hands on these coveted goods. And […]
  1. Shopper & Customer
  The consumer is dynamic not static, and Dunkin’, founded in 1950, is the largest coffee and donuts brand in the United States, with more than 13,200 restaurants in nearly 40 global markets is more customer relevant today than ever according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   Dunkin’s Customer-focused […]
  1. Data & Insights
We just launched the YipitData Consumer Spend Index (YCSI),  a measure of overall and category-level non-seasonally adjusted US retail sales as observed in a large transaction panel.  In January, YCSI showed consumer spending Y/Y growth (ex-gas stations) decelerated slightly from December. Y/Y growth in core retail sales was relatively stable over this period. YCSI saw […]
  1. Department & Category
  Casey’s General Stores has long been a staple in the hearts of communities across its 16-state footprint. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Caseys operates at the intersection of a convenience store retailer and pizza chain.  Casey’s plays a vital role in providing essential goods and services to its […]
  1. Shopper & Customer
The retail industry, particularly e-commerce, is expansive, constantly evolving, and dynamic. The primary challenge for retailers lies in retaining existing customers amidst competition and the rising cost of acquiring new customers. The 2023 State of Customer Messaging Report highlights the significance of customer retention, with 95 percent of professionals emphasizing its importance. Effective customer retention […]
  1. Stores & Formats
WASHINGTON – Retail sales started strong in 2024, according to figures released Monday by the National Retail Federation. Sales in January nearly matched December’s holiday spending and rose significantly year over year, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions. “January sales continued the strong performance of retail sales in December, which is […]
  1. Shopper & Customer
  Time and time again the winners in garnering new customers are those that utilize the best information at that information was intended to be use according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® Ori Bauer is the CEO of Dynamic Yield, a Mastercard company is responsible for driving the next […]
  1. CPG: Food
From USA Today: A nationwide recall of products containing cheese with a risk for listeria contamination continues to grow larger with salad kits and taco kits sold at stores including Albertsons, Costco, Walmart, and WinCo being removed from shelves. “Rizo-López Foods of Modesto, California, on Feb. 5 recalled dozens of dairy products including Queso Fresco and Cotija Cheese, because […]
  1. Associates & Employees
The Los Angeles Times has a story about “the California Fast Food Workers Union,” describing it as “the state’s newest labor organization.” The Times writes that “The union is a unique effort that will pave the way for more than half a million workers at fast-food chains across the state to bargain as a single […]
  1. Channel: Restaurants
  Popeyes Chicken, the classic fast-food chain that has been serving spicy, New Orleans style chicken since 1972, has recently experienced a surge of popularity among younger generations. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that customer focused relevant messaging including a Super Bowl ad will drive continued engagement.    So, […]
  1. Channel: Restaurants
  Regular readers of this blog know that Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has been proving industry leading insights at the intersection of cooking from home and eating out since 1991.  You also know that McDonald’s is one of the most popular fast-food chains in the world, serving millions of […]
  1. Channel: Grocery
Ahold Delhaize USA yesterday announced “a new agreement with local commerce platform DoorDash to make an additional on-demand grocery delivery marketplace available to customers at each of its local omnichannel brands – Food Lion, Hannaford, Giant Food, The GIANT Company and Stop & Shop. Delivery from DoorDash is expected to be available to customers of […]
  1. Shopper & Customer
Many retail businesses are charting their courses for 2024, exploring inventive avenues to enhance their services and elevate the overall customer experience. Keeping up with the latest trends in the retail landscape will be crucial to their success. And to my mind, three particular trends are poised to shape the retail narrative in 2024: automation, […]
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Editor’s Choice

  1. Department: Food
  2. Holiday & Events
  3. Operations & Supply Chain
When Valentine’s Day approaches, the world’s craving for fresh roses reaches its peak. Swissport, a leader in the global logistics arena, orchestrates the movement of over 9,000 tons of these love tokens through its acclaimed Flower Corridor, spanning from the Kenyan highlands to Europe.
  1. Channel: Mass
  2. Partnerships & Alt Profit
  3. Data & Insights
Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. The Sky Bridges Standalone walled gardens are transforming into an interconnected network of fortresses. It’s not that walled gardens are opening up, exactly, but individual platforms are now actively partnering to allow one-to-one user targeting and other use cases among themselves – but […]
  1. Channel: Grocery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Department & Category
  5. Corporate Strategy
  6. Corporate Finance
  7. Media & Marketing
  8. International
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Operations & Supply Chain
  14. Owned Brands (Private Label)
  15. Stores & Formats
ZAANDAM, The Netherlands — Ahold Delhaize reported solid results for its fourth quarter and 2023 fiscal year, with full-year sales and earnings per share in line with expectations. Fourth quarter net sales were €23.0 billion ($24.65 billion), up 1.9% at constant exchange rates and down 1.4% at actual exchange rates. Comparable sales, excluding gas, increased […]
  1. Trends & External Forces
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Mass
  5. Channel: Specialty & Other
  6. Corporate Strategy
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Data & Insights
  11. Shopper & Customer
  12. Trends & External Forces
  13. Merchandising
  14. Stores & Formats
The Wall Street Journal reports that “Walmart is shopping in the TV aisle to help grow its advertising business.  The retail giant is in talks to buy smart television-manufacturer Vizio for more than $2 billion, according to people familiar with the situation. The move would give Walmart more places where it can sell ads and pitch […]
  1. Data & Insights
  2. Department & Category
  3. Department: Consumer Durables
  4. Department: HBC
  5. Department: Nonfood
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Merchandising
We just launched the YipitData Consumer Spend Index (YCSI),  a measure of overall and category-level non-seasonally adjusted US retail sales as observed in a large transaction panel.  In January, YCSI showed consumer spending Y/Y growth (ex-gas stations) decelerated slightly from December. Y/Y growth in core retail sales was relatively stable over this period. YCSI saw […]

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