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  1. Data & Insights
Abracadabra! Small pharmacies have ghosted Medicare Part D’s preferred networks—no farewell party, no breakup text, just a quiet exit. A few months ago , DCI highlighted how the largest pharmacy chains are participating as preferred cost sharing pharmacies in the 2025 stand-alone prescription drug plan (PDP) networks. Today, we update our exclusive analysis of how […]
  1. Channel: Convenience
  Wawa’s $5 Big Breakfast Deal Redefines Value, Speed & Convenience Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® knows a winning foodservice formula when he sees one, and Wawa’s latest move is set to shake up the breakfast game. From February 17 through March 24, Wawa is rolling out its unbeatable $5 […]
  1. Department & Category
  RaceTrac Inc. continues to expand its foodservice menu, but rather than leveraging its platform to propel the industry forward with fresh, consumer-relevant food trends, the retailer remains anchored in legacy offerings that reflect consumer familiarity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest example? Taco Pizza—a fusion of […]
  1. Technology & Innovation
We’re joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF “Big Show” talk. We discuss how physical retail must dramatically evolve in an ever more digital world, the “Bonfire Effect,” his […]
  1. Channel: Restaurants
  The restaurant industry is set to maintain its upward trajectory, outpacing other food retail sectors and solidifying its role as a dominant force in the U.S. economy. After surpassing $1 trillion in sales for the first time in 2024, the National Restaurant Association projects an even stronger 2025, with sales expected to hit $1.5 […]
  1. Acquisitions, Divestitures & Mergers
Steve Madden has entered a definitive agreement to purchase UK-based Kurt Geiger footwear and accessories brand for £289 million ($364.1 million) in cash from a group led by private equity firm Cinven. Kurt Geiger is on an expansion path in North America; the company opened its fourth U.S. store last month, with another five in […]
  1. Department & Category
  Interactive, participatory fresh food experiences—particularly those featuring hand-held food for immediate consumption—continue to captivate consumers across all demographics, especially Millennials seeking discovery. According to Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, brands that fuse dining with immersive entertainment are driving innovation and securing long-term consumer engagement. Topgolf is a prime example of […]
  1. Corporate Strategy
Today’s guest post comes from Angie Franks, CEO at Kalderos Angie describes the compliance challenges that stakeholders face in managing the complex interactions of the 340B Drug Pricing Program, the Medicaid Drug Rebate Program, and IRA’s Maximum Fair Price and inflation rebate provisions. She explains how clean, comprehensive claims data can resolve these issues. To learn […]
  1. Data & Insights
Valentine’s Day is almost here! So, it’s time for our romantic review of plan sponsors’ sweetheart: the accumulators and maximizers that divert manufacturers’ copay support payments away from patients—and toward plans and PBMs. As of late 2024, more than 40% of commercially insured lives were in plans that utilize a copay accumulator or a maximizer. […]
  1. Media & Marketing
Follow Prof G Markets: Apple Podcasts Spotify  Scott and Ed open the show by discussing Disney, Novo Nordisk and Uber’s earnings. Then they break down Spotify’s results and discuss Chappell Roan’s Grammy speech criticizing the music industry. Scott outlines how she could drive real impact in the industry, while Ed explains why he doesn’t think […]
  1. Technology & Innovation
Joining us for an insightful and fast-paced discussion of what’s new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF. We leverage their deep expertise to get their perspectives on a wide-range of the industry’s most important topics, including the potential […]
  1. Data & Insights
America’s tech giants could reportedly spend more than $320 billion on artificial intelligence (AI) this year. AI investments by the four biggest tech firms — Amazon, Google, Meta and Microsoft — jumped 63% last year, and will jump again for 2025, the Financial Times (FT) reported Friday (Feb. 7). However, the report added, investors are […]
  1. Shopper & Customer
  In today’s hyper-competitive restaurant landscape, operational efficiency and customer satisfaction walk hand-in-hand. Yet, labor costs—a significant part of operating expenses—sit at the heart of every restaurant’s service and pricing strategy according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. At the intersection of service quality and price sensitivity, restaurants either win […]
  1. Holiday & Events
For brands, the Super Bowl has become more than just an annual sporting event — the Big Game is now a big moment for brands to make a splash and connect with consumers. A game-day ad is the traditional method, but increasingly, brands are thinking outside the 30-second ad spot with activations that lean into […]
  1. Department: HBC
Today’s guest post comes from Richard Faris, Chief Strategy & Growth Officer at PANTHERx Rare Pharmacy. Richard outlines the key factors for commercialization success when a manufacturer launches treatments for rare and orphan diseases. He explains the key considerations for choosing a specialty pharmacy network design, selecting the right pharmacy partners, and establishing patient services […]
  1. Department & Category
  When it comes to football’s biggest night of the year, there’s one thing every fan can rally behind—delicious food shared with family and friends. The Super Bowl isn’t just a game; it’s a celebration, a tradition, and an all-out feast! Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® wants you to enjoy […]
  1. Media & Marketing
Sugro UK, KP Snacks and b2b.store have worked together to complete “the first pre-sell campaign of its kind” using a wholesaler’s WhatsApp channel. Using functionality in b2b.store’s ProConnect Platform, Sugro UK trialled the new functionality with one of the key group members, R&I Jones. The… This story continues at Sugro UK and KP Snacks combine […]
  1. Data & Insights
ICYMI, the largest three pharmaceutical wholesalers—Cardinal Health, Cencora, and McKesson—are using vertical integration to build significant market positions in businesses beyond drug distribution. In the video clip below, I review the vertical integration status of the largest three pharmaceutical wholesalers, illustrated in the chart below. [Click to Enlarge] I also: Explain how wholesalers have strengthened […]
  1. Channel: Mass
Target announced that it’s rolling back diversity, equity and inclusion programs — including some that aim to make its workforce and merchandise better reflect its customers. In a memo sent to its employees, the Minneapolis-based retailer said it will end its three-year DEI goals, stop reports to external diversity-focused groups like the Human Rights Campaign’s […]
  1. Media & Marketing
Scott and Ed open the show by discussing the White House’s employee buyout, Starbucks’ fourth quarter earnings, and the beta launch of T-Mobile’s exclusive Starlink deal. Then they break down Meta, Microsoft, and Tesla’s earnings, and examine why big tech has yet to adjust its spending plans in response to the DeepSeek drawdown. 
  1. Technology & Innovation
Joining us to discuss his brilliant new book Rethinking Work: Seismic Changes in the Where, When & Why, is author, speaker, and trusted advisor Rishad Tobaccowala. Rishad returns to the pod to share important themes in how work is changing in profound ways and what leaders need to do to respond to emerging and powerful new […]
  1. Data & Insights
  From its foundation in 1975 as a casual dining spot that catered to flavor-driven, value-conscious customers, Chili’s Grill & Bar has maintained its focus on delivering Ready-2-Eat and Heat-n-Eat fresh food options according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The brand, long admired for innovation and customer relevance, has […]
  1. Shopper & Customer
  In periods of economic uncertainty, consumers traditionally tighten their belts, seeking affordable solutions for everyday needs according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Dollar General, long recognized as a discount retail powerhouse, is emerging as a key player in the grocery and food retailing sector—a remarkable evolution that has […]
  1. Data & Insights
Today’s guest post comes from Chris Apolito, Chief Strategy Officer, and Karina Castagna, Senior Vice President, Commercial Strategy at Mercalis. Chris and Karina describe four ways that artificial intelligence (AI) can improve patient access, affordability, and adherence. To learn more, join Mercalis for a complimentary webinar on March 13, 2025: Modernizing Patient Support: Harnessing Advanced […]
  1. Technology & Innovation
AiAdvertising, Inc., an industry leader in AI-powered digital advertising solutions, announced the launch of the TADA, the next generation version of its Campaign Performance Platform (CPP), featuring a proprietary platform that speeds up workflows and provides a single console that unites audience targeting, creative production, media buying and performance. The newly released TADA platform includes […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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