ChatGPT

  1. Technology & Innovation

Can AI’s Sameness Problem Be Solved? This Founder Thinks So.

AI generated content tends to look, sound, and feel the same. OpenAI’s Sora videos blend into each other. ChatGPT writes with a characteristic style. Music generators like Suno generate what always feels like the same song, even across genres. This sameness problem for AI may be the single most significant issue holding the technology back […]
4 min read
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  1. Technology & Innovation

We’re Asking the Wrong Question About the AI Bubble

By Doug Stephens There’s been intense speculation about whether we’re on the verge of the AI bubble bursting. And while that’s not the most important question, let’s address it by looking at what typically drives market bubbles. Whether it’s the stock market crash of 1929, the dot-com collapse of the early 2000s, or the subprime […]
3 min read
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  1. Data & Insights

Search is Changing Again: What Retailers Need to Know About GEO

When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found businesses. The companies that cracked the early code of Search Engine Optimization (SEO) grew fast. Today, we are experiencing another major shift in how people discover and evaluate brands, this time powered by generative AI. Shoppers are […]
4 min read
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  1. Data & Insights

Are You Singing the Walkaway Blues?

 There’s a sad song too many high-ticket retailers sing every time it gets busy.   Ever heard it?  It’s about the $180 million walk-away problem mattress and furniture stores experience every day.  It reminds me of this Irish ballad, or maybe one of those sad country tunes, or a blues song?  I can’t remember it for […]
2 min read
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  1. Data & Insights

Listen Now: How Visa is Preparing for the Agentic Commerce Era

Payment infrastructure is without a doubt one of the most crucial and complex elements of retailing, and that complexity is only ramping up as AI agents enter the mix. For retailers this might be headache-inducing, but for Rob Cameron, Global Head of Acceptance Solutions at Visa, it’s invigorating. “It’s a super-exciting time in commerce for […]
2 min read
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  1. Data & Insights

SAP’s Muhammad Alam: Here’s How You Can Actually Get ROI From AI

This article is presented in partnership with SAP In the early days of generative AI, some leading tech thinkers believed you’d one day simply dump all your data into LLMs and query it in natural language. Now, three years after ChatGPT’s debut, a more grounded view of the technology is taking shape. Rather than operating […]
19 min read
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  1. Channel: Mass

The EU’s ESPR, Working Plan Update, and Ensuring the U.S. Retail Industry is Ready

Sustainability is becoming a global pressure across industries — an issue we must tackle head-on if we’re to protect the future of this planet. To put the scale of this issue into context, business activities in the EU generate an approximate 166 million tonnes of waste a year. These staggering numbers underscore the urgent need […]
5 min read
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  1. Technology & Innovation

Blank Canvas Strategy Revealed! Plus News from Dick’s Sporting Goods, Amazon, Hermes, and More

The News Rundown Steve leads off with the latest tariff turmoil, as trade negotiations between the U.S. and Canada stall amid the Trump administration’s response to an ad created and paid for by the Ontario government running in U.S. media whose key auto  sector is endangered by Trump trade policies. They also explore luxury corporate […]
3 min read
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  1. Data & Insights

Your Mental Health Shouldn’t Be on Your Permanent Record: Blob Launches AI Companion Built for True Privacy as AI Data Mining Explodes

NEW YORK, NY — Between government shutdowns, AI job displacement fears, and daily political whiplash, Americans are turning to AI to process their anxiety and confusion. But there’s a hidden cost: those vulnerable conversations are creating permanent records that could be used against you in background checks, custody battles, or security clearances. Today, Everle launches […]
2 min read
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  1. Technology & Innovation

Google Research Head Yossi Matias: AI Will Lead To More Researchers, Not Fewer

<img src="https://substackcdn.com/image/fetch/%24s_!lMMX!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F09024682-8092-47bd-a252-7a82d14f6543_2298x1272.png" width="1456" height="806" data-attrs='"src":"https://substack-post-media.s3.amazonaws.com/public/images/09024682-8092-47bd-a252-7a82d14f6543_2298x1272.png","srcNoWatermark":null,"fullscreen":null,"imageSize":null,"height":806,"width":1456,"resizeWidth":null,"bytes":4589877,"alt":null,"title":null,"type":"image/png","href":null,"belowTheFold":false,"topImage":true,"internalRedirect":"https://www.bigtechnology.com/i/177031502?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F09024682-8092-47bd-a252-7a82d14f6543_2298x1272.png","isProcessing":false,"align":null,"offset":false Meta is cutting 600 AI jobs after hiring spree [New York Times] Brian Chesky says ChatGPT’s tools aren’t ready yet for an Airbnb integration [Bloomberg] OpenAI’s new Atlas browser is actually good at some things [Ars Technica] This Week On Big Technology Podcast: The Reality of Building Alexa Plus and […]
< 1 min read
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  1. Data & Insights

Listen Now: AI Answer Engines and the New Rules of Ecommerce 

AI will drive $260 billion in global online sales and $1.6 trillion in in-store sales this holiday season, according to Salesforce. Not entirely surprising given that 62% of consumers say they now trust AI to guide their brand decisions, on par with traditional search. But as consumers rapidly test out and become regular users of these new tools, brands […]
2 min read
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  1. Data & Insights

Gen Z, millennials drive adoption of AI for holiday shopping

​[[{“value”:” Dive Brief Those groups are harnessing artificial intelligence for gift ideas and to compare prices this season, a new survey states. Published Oct. 21, 2025 By Tatiana Walk-Morris Gen Z shoppers that use AI for holiday shopping are mostly going to use ChatGPT, per an Epsilon Pulse report. Getty Images “}]] 
< 1 min read
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  1. Technology & Innovation

Walmart’s OpenAI Leap, Artizia’s Remarkable Rise, and Michael’s CEO David Boone on Bold Retail Reinvention

On the latest episode of the Remarkable Retail Podcast co-hosts Steve Dennis and Michael LeBlanc deliver another fast-moving episode at the intersection of strategy, leadership, and retail reinvention. The episode opens with Steve leading the weekly news rundown, spotlighting Walmart’s groundbreaking partnership with OpenAI’s ChatGPT — a move that could redefine how shoppers discover products and transact.  They then turn […]
3 min read
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  1. Data & Insights

AI Answer Engines and the New Rules of Ecommerce

This episode is brought to you by Commerce. AI is rewriting the rules of online shopping — and it’s happening faster than anyone expected. In this episode of Retail Remix, host Nicole Silberstein chats with Travis Hess, CEO of the newly rebranded Commerce, about how conversational AI and “answer engines” like ChatGPT, Perplexity and Google’s […]
< 1 min read
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  1. Technology & Innovation

The Innovation Conversation: ChatGPT, Walmart, Amazon & You

Last week, Walmart announced a new partnership with OpenAI that will allow customers and members to shop Walmart through ChatGPT using its Instant Checkout functionality.  Walmart referred to this as “ushering in the next generation of retail by combining its huge assortment, everyday low prices and delivery speed with the power of AI.” Today, KC […]
< 1 min read
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  1. Technology & Innovation

Here’s why everyone in retail should take notice of Walmart’s OpenAI e-commerce tie up

Last week, Walmart announced a new partnership with OpenAI that will start with allowing customers and members to soon shop with the US retail giant through ChatGPT using Instant Checkout. “For many years now, e-commerce shopping experiences have consisted of a search bar and a long list of item responses. That is about to change. […]
2 min read
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  1. Technology & Innovation

Why Nvidia Is Building Its Own LLMs

Nvidia’s VP of generative AI software for enterprise Kari Briski has a presentation prep strategy that only seems possible in 2025. When she’s getting ready to speak publicly, Briski will upload her notes to her AI voice clone, listen to it deliver her talk in her own voice, and experience the presentation as an audience […]
4 min read
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  1. Data & Insights

As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s been a growing sense that’s it’s only a matter of time before the whole shopping journey — from initial query to purchase — will happen in these platforms. That time has come, with Shopify, Etsy, Salesforce and […]
6 min read
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  1. Data & Insights

AI’s Sameness Problem

OpenAI’s video generation app Sora sits atop the App Store charts, but I anticipate it’ll fall off soon. Creating Sora videos is a genuine but momentary thrill. You can put yourself and your friends in hilarious, scary, or fantastical scenarios, and add Jake Paul or Mark Cuban when appropriate. But after a while, all Sora […]
3 min read
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  1. Technology & Innovation

Walmart, OpenAI Team Up To Enable Shopping Via ChatGPT

If Walmart’s dominance of the retail economy wasn’t daunting enough to this point, there was this story: Walmart announced this week “a new partnership with OpenAI that will start with allowing customers and members to soon shop Walmart through ChatGPT using Instant Checkout. Whether planning meals, restocking household essentials, or finding something new, customers can […]
2 min read
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  1. Technology & Innovation

Government Shutdown Retail Math, Zombie Retailers Come Back from the Dead, and the Future of Agentic Commerce (feat. Scot Wingo)

The Weekly News Rundown The episode opens with a fast-moving retail update. New DataWeave analytics reveal that Nike has raised prices significantly — by 17 percent for footwear and 14 percent for apparel — as tariff cost mounts, potentially disrupting their turnaround plans. Steve and Michael then examine the continuing U.S. government shutdown and its […]
3 min read
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  1. Channel: Restaurants

Bot or Not

Recently I was nearly defeated by a restaurant mobile website. I somehow managed to fail a THIRD visual CAPTCHA puzzle asking me to identify something in a blurry image grid before I could order a burrito. The next day, I chuckled at a news story describing a ChatGPT Agent that casually and successfully passed CAPTCHA […]
4 min read
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  1. Data & Insights

AI Didn’t Invent Lazy – It Just Gave It a Turbo Button

There’s a new word making the rounds in corporate America: “workslop.”  It’s what happens when Bob from accounting discovers ChatGPT and suddenly becomes Shakespeare… if Shakespeare wrote like a robot having an existential crisis while reading a thesaurus.  Stanford researchers just discovered that 40% of office workers are receiving AI-generated garbage that takes two hours […]
4 min read
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  1. Data & Insights

Is AI In A Bubble?  Does It Matter?

CNBC had a story the other day about how Amazon founder and chairman Jeff Bezos, appearing onstage at Italian Tech Week in Turin, Italy, said that “artificial intelligence is currently in an ‘industrial bubble’ but the technology is ‘real’ and will bring big benefits to society.” What does that mean exactly? According to the story, […]
3 min read
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  1. Technology & Innovation

Will AI Slop Kill The Creator Economy?

The debut of Meta’s Vibes and OpenAI’s Sora 2 has seemingly put a new type of worker in AI’s path of destruction: Professional online creators. The new AI video feeds are fun, bizarre, uncanny, and suddenly very popular. Above all, they are social. They are meant to spark conversation, shares, likes, and engagement. And instead […]
5 min read
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Walmart adding RFID tech to fresh categories

​Dive Brief The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management. Published Oct. 23, 2025 Workers can better track inventory and determine when to rotate or mark down products with RFID technology, according to Walmart. Courtesy of Walmart
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‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

At Dollar Tree’s investor day this month, the discount retailer gave a peek into how it’s catching up with the times — and AI is playing a key role. If one thing is certain, CEO Mike Creedon told investors, it’s that Dollar Tree must evolve. “And we are, from a single price point model to […]
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New Amazon smart delivery glasses help drivers navigate routes and complete deliveries

Amazon has unveiled new smart glasses designed to assist drivers in navigating their routes and completing deliveries. The AI powered technology provides hands free navigation, package scanning, and hazard detection directly in drivers’ field of view, eliminating the need to look down at their smartphones while making deliveries. The glasses feature computer vision technology that […]
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