ChatGPT

  1. Channel: Ecommerce & Digital

Amazon Bringing Generative AI To Alexa Platform

From Axios: “Amazon held its annual fall event to show off the company’s latest smart speakers, displays and tablets. But the company’s plans to bolster its voice assistant Alexa using generative AI was arguably the biggest news of the day. “Why it matters: The popularity of Alexa helps boost the company’s hardware strategy and e-commerce […]
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  1. Data & Insights

Amazon Offers AI Tool To Marketplace Sellers

CNBC reports that Amazon now has “an artificial intelligence tool for sellers that helps them generate copy for their product pages. “The tool prompts sellers to enter a few keywords or sentences describing their product. It then spits out a range of content a seller can use to build their listing, such as product titles, […]
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  1. Data & Insights

Rethinking the Relationship Between Browser Extensions and E-Commerce

In the past few years, browser extensions have transformed the online shopping experience. These online shopping aids offer great value and convenience, allowing savvy consumers to find the best bargains, block ads, and rapidly access product information. Despite their growing popularity, some browser extensions are still met with lukewarm responses from e-commerce professionals, who fear […]
4 min read
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  1. Media & Marketing

Building A Successful Event Brand

Do people line up for LEGO events for blocks? Would a ‘World Origami Championship’ be aired on Paperview? I’ll speak to that below, and as a spectator and ‘puntestant’ (my stage name is Kenny Dewitt – ‘Can-He-Do-It’) I can tell you Punderdome is amazing and a shining example of a successful event brand. Since 2011 […]
6 min read
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  1. Technology & Innovation

An AI Masterclass on Big Technology Podcast

I entered this summer with some major unanswered questions about AI. I wanted to know where AI research labs would aim next, how Big Tech incumbents would respond, and what types of AI startups would break through. So I asked some of the world’s leading AI experts. In there consecutive weeks, while this newsletter took […]
4 min read
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  1. Data & Insights

How Will Generative AI Disrupt Retail Marketing?

As generative artificial intelligence tools like ChatGPT rapidly evolve, companies across the spectrum are adapting as they try to capitalize on the technology’s potential. This potential ranges from disruptions to marketing efforts, search and consumer behavior to the impacts on workforces, workflows and more. Brand marketers for retailers have been especially focused on following the […]
4 min read
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  1. Data & Insights

Generative AI Adoption

I love the analogy of ChatGPT that Hubspot CTO Dharmesh Shah shared at the start of the year: “Netscape was to the Internet what ChatGPT is to Artificial Intelligence. “The Internet existed before Netscape. But the browser helped millions of mere mortals connect the dots on what could be done, and dream of what could […]
2 min read
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  1. Shopper & Customer

Survey Says: ‘Easy’ Product Search Isn’t Good Enough

If you asked nearly 500 online shoppers how they would classify their experience finding products on their favorite retail website and nearly three in four said it was “easy,” you’d think that most websites were doing a pretty good job, right? Think again. While 70 percent of those shoppers characterized searching for products online as […]
3 min read
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  1. Technology & Innovation

Including Sereact and Bureau: five retail technology funding rounds you need to know about

RTIH rounds up five retail systems ventures who have recently secured significant investments in their businesses, including Kavida.ai, Serve Robotics, and Clean Food Group. 1. Kavida.ai London-based supply chain startup, Kavida.ai, has secured a £900k investment to enhance its platform with artificial intelligence tool ChatGPT. The company, which was founded in 2020, works with manufacturers and […]
4 min read
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  1. Shopper & Customer

Overcoming the challenges of media planning with GWI

Struggling to ace your media planning? You’re not alone. The challenges can seem endless and the days can seem long – especially when you aren’t seeing results. But don’t feel down. You’re not doing it wrong. You’re just not doing it with GWI.  If the media planning process was easy, every brand would be a […]
6 min read
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  1. Technology & Innovation

NRF Forms Digital Risk Group to Help ‘Shape the Public Debate on Technology Issues’

The National Retail Federation has launched a new Center for Digital Risk & Innovation, aimed at engagement and advocacy on technology issues that have significant implications for the retail industry. The initial areas of focus for the Center will include cybersecurity, digital fraud prevention and artificial intelligence and machine learning. NRF’s VP of Retail Technology and […]
2 min read
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  1. Trends & External Forces

Your Views:  Pride & Excellence

Got several emails about yesterday’s FaceTime video with Terrence Boyd, the kind of Instacart shopper who would make any employer proud. MNB reader Karen Labenz wrote: Terrence from Instacart made me smile!  Pride in your work and delivering excellence every day never goes out of style.  Well done! MNB reader Thomas Parkinson wrote: Your video […]
6 min read
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  1. Data & Insights

ChatGPT and AI Coming to a Retailer Near You!

Artificial intelligence (AI), ChatGPT, and large language models have transcended their portrayal in popular culture, like The Big Bang Theory and Black Mirror, and are now making tangible impacts on our everyday lives. From generating term papers and lines of code to that memo to our boss asking for a raise, to proofreading this article, […]
4 min read
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  1. Technology & Innovation

AI is Bringing Conversation Back to Commerce

Even in its earliest form, commerce has always been centered around conversation. The evolution to e-commerce seemed to de-center that conversational element, though. Without a person to speak with, conversation was relegated to a single place within the online shopping experience: the search bar. As the only direct insight into what consumers really want, the […]
3 min read
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  1. Data & Insights

A Company of One.

It is projected that in 2027, 86.5 million people will be freelancing in the United States making 50.1 percent of the population. A combination of five forces is driving this re-configuring of the workforce: Aging: In the United States 10,000 people turn 65 every day and many of this group continue to work because they […]
7 min read
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  1. Technology & Innovation

Inside Amazon’s Low Key Plan To Dominate AI

In conversation with Matt Wood (right) this week at Amazon’s AWS Summit. Amazon’s absence from this year’s generative AI bonanza has been a bit puzzling. The company invented Alexa, intuiting people’s interest in speaking with computers, yet when OpenAI released ChatGPT it seemed to cede the territory. But rather than sitting out the game, Amazon […]
5 min read
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  1. Technology & Innovation

How Chatbots Change The Drive-Through Experience

The Wall Street Journal writes this week about how chatbots power by artificial intelligence are poised to charge the fast food drive-through experience. A Journal reporter decided to visit a Hardee’s on Kent Island in Maryland, and after doing so, drove away “confident we’ll all be talking to burger bots soon.” This technology, “unlike a […]
2 min read
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  1. Retailer Media

We asked ChatGPT: What is the best retail media strategy for grocers?

See what Google Bard had to say. With more and more grocers launching more robust retail media strategies, Supermarket News asked Google Bard what strategy is the best strategy. Here is what it said. The best retail media strategy for grocers will vary depending on the specific retailer, but there are some general principles that […]
2 min read
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  1. Associates & Employees

The Fastest Growing and Declining Industries in the U.S. (2021-2031P)

Click to view this graphic in a higher-resolution. U.S. Employment Trends by Industry (2021–2031) The labor force is always shifting, responding to technological or societal changes. For that reason, keeping an eye on the fastest growing industries can help workers and businesses stay on top of the crucial trends driving employment. Today, we look through […]
4 min read
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  1. Data & Insights

How AI Can Transform CX in Retail

There’s a lot of pressure on artificial intelligence to be the savior of Silicon Valley. According to Forbes, 64 percent of businesses expect AI to increase productivity, and 25 percent are adopting it to accommodate labor shortages. Simply put, everyone from big tech to small startups is banking on AI to help them build and scale. […]
3 min read
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  1. Technology & Innovation

White House Gets ‘Responsible AI’ Commitments from Amazon, Google, Meta and More

Some of the biggest names in AI — including Amazon, Google, Meta, Microsoft and OpenAI — have voluntarily agreed to a set of commitments developed by the White House to ensure the “safe, secure and transparent” development of AI technologies. This includes the development of watermarking technology for AI-generated content, research and reporting on the […]
2 min read
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  1. Media & Marketing

Brands on Threads

Meta debuted their own version of Twitter a couple weeks ago called Threads.  The launch created a fire drill for many a marketing team, deciding whether to jump in and if so, in what way. Part of the alarm was caused by the record user growth of the app.  At 100 million users in five […]
3 min read
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  1. Data & Insights

Generative AI: The Conversational Revolution is Reshaping E-Commerce

Generative artificial intelligence isn’t a trend, but rather a profound global paradigm shift in the conversational universe. The more than 100 million Open AI users signifies a record-breaking adoption rate in the tech industry. AI experts agree that while this isn’t a technological revolution in its own right, it’s definitely an adoption one. For the […]
3 min read
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  1. Data & Insights

How Generative AI Can Create More Value for Retailers

Most business leaders now understand that the new class of generative artificial intelligence tools will have an impact on their business. But not everyone has internalized the underlying financial reason why the competitive landscape will rapidly change around them, which is this: there’s no longer a need for the trade-off between quality, cost and speed. […]
3 min read
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  1. Trends & External Forces

Prof G Markets: Inflation’s Descent, Sam Altman’s SPAC, and Private Equity’s Latest Target

This week on Prof G Markets, Scott breaks down what the latest inflation data means for the American economy. He then shares his thoughts on OpenAI CEO Sam Altman taking a nuclear power company public via SPAC. Finally, he explains why private equity firms are circling mom-and-pop businesses. Learn more about your ad choices. Visit […]
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  1. Data & Insights

Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare.  […]
4 min read
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  1. Data & Insights

Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare.  […]
4 min read
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Editor’s Choice

  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
  4. Department: Beverage
  5. Department: HBC
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Retail Ecosystem
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Retail Operations
  16. Operations & Supply Chain
  17. Stores & Formats

Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Operations & Supply Chain
  15. Stores & Formats

Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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