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  1. Technology & Innovation

Tesco F&F online – the good, the bad, and the glitchy: our most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including Marks and Spencer, PoundFun, H&M Group, Centra, Carrefour Belgium, StrongPoint, THG Ingenuity, Asda, LIveRamp, and Amazon. Marks and Spencer lacked business continuity plan amid ongoing cyber attack chaos, M&S insider claims An M&S insider has talked to Sky News about […]
7 min read
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  1. Technology & Innovation

What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications?

Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
3 min read
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  1. Technology & Innovation

How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots

The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As luxury has scaled, it’s lost that intimacy, shifting from serving that personal desire to simply moving what’s available. Given that only 20%-25% of customers enter […]
4 min read
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  1. Data & Insights

ShopAi claims world first integrated AI video conferencing platform with real-time translation and intelligence

ShopAi has announced the launch of its video conferencing system, integrating real-time multilingual translation, dual AI assistance, and dynamic data visualisation, all within its web-based SAAS platform. This builds on its conversational AI platform. “Business has always been global, but effective communication hasn’t,” says Ilann Hepworth, CEO at ShopAi and former Jisp Managing Director. “Our […]
3 min read
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  1. Data & Insights

White Castle Rolls Back Slider Prices to 2012 in Bold Value Play

White Castle has rolled back the cost of its sliders to 2012 prices in an unprecedented, budget-busting move to drive store traffic and build customer trust. According to a company press release, a pack of six sliders will cost just $4. This means each slider is priced at 67 cents, less than the menu listing […]
2 min read
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  1. Media & Marketing

Pinterest Enhances and Refines Visual Search Tools

Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for women’s fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality […]
2 min read
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  1. Technology & Innovation

ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no […]
4 min read
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  1. Stores & Formats

Rite Aid blames latest bankruptcy on retail operations

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. For its 2023 bankruptcy, which ended last fall, Rite Aid blamed macroeconomic factors and business challenges arising from the pandemic. For its 2025 bankruptcy, which commenced Monday, the drugstore chain says its front-of-store retail operations are largely at fault. In a letter […]
4 min read
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  1. Trends & External Forces

Sansolo Speaks:  Keep The Change

By Michael Sansolo A while back, small sign in a quick serve restaurant caught my eye. It read, “If you fear change, leave it here.”  It was, of course, a tip jar. Both creative and insightful I thought, and an enterprising way to get some gratuities.  Which has to be a challenge these days, when […]
2 min read
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  1. Channel: Delivery

Wednesday Eye-Openers

With brief, occasional, italicized and sometimes gratuitous commentary… •  DoorDash To Acquire Deliveroo From the New York Times: “DoorDash announced two deals worth billions of dollars on Tuesday, saying it has agreed to acquire Deliveroo, the British food delivery company, and SevenRooms, a platform used by hotels and restaurants to manage reservations and marketing. “The […]
5 min read
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  1. Channel: Grocery

Your Views:  “Fear Is The Path To The Dark Side” – Yoda

On Monday, in my FaceTime commentary, I noted that in a Town Hall presentation at the WAFC convention, Albertsons never really addressed the new realities facing the company in the wake of the collapse of its proposed acquisition by Kroger.  I also was expecting some explanation to vendors of the company’s strong line against absorbing […]
4 min read
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  1. Channel: Ecommerce & Digital

Pricing and The Four Ps of Marketing

“Price” is only one of the classic Four Ps of Marketing (the other three are “Product”, “Placement”, and “Promotion”). But it’s sure getting most of the focus right now, as businesses figure out how to brace for tariff impact. Some brands like Black & Decker have already started raising pricing. Others like P&G and Hasbro […]
4 min read
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  1. Shopper & Customer

Is Going to the Grocery Store to Cook and Do Dishes Still Relevant?

  In an era when delivery apps, prepared meals, and rapid grocery innovation dominate, it’s fair to ask: Is going to the grocery store to cook at home — and doing all the dishes — still relevant? According ti Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® the answer is complex but […]
4 min read
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  1. Data & Insights

Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’

Payment providers are banking on the fact that millions of people will soon rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping — and they want in on the action.  While the idea of AI handling these kinds of complicated tasks autonomously might sound like […]
4 min read
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  1. Channel: Ecommerce & Digital

Amazon Invests $4 Billion to Expand Rural Delivery Network

Amazon will invest $4 billion to enhance rural delivery capabilities, a move that will expand the number of rural delivery stations to 200 and create an estimated 100,000 new jobs. When the expansion is complete, Amazon will be able to deliver 1 billion additional packages annually to customers living in 13,000 zip codes spanning 1.2 […]
2 min read
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  1. Media & Marketing

Robinson-Patman Compliance in the Age of Shoppable Media

The CPG Guys are joined in this episode by Brandon Nutter, co Founder and CTO of Ampd, which connects Google Ads directly to the world’s largest marketplaces like Amazon and turn incremental revenue all the way up, and Steve Pet, Antitrust Associate at Gibson, Dunn & Crutcher LLP. Find Brandon Nutter on LinkedIn at: https://www.linkedin.com/in/brandonnutter/ […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon.com Announces First Quarter Results

SEATTLE–(BUSINESS WIRE)–Amazon.com, Inc. (NASDAQ: AMZN) today announced financial results for its first quarter ended March 31, 2025. Net sales increased 9% to $155.7 billion in the first quarter, compared with $143.3 billion in first quarter 2024. Excluding the $1.4 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased […]
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  1. Data & Insights

Precision Pays: The Hidden Fortune in Exact Numbers

Ever played horseshoes? Getting “close” scores points. But in retail? Not so much. This week, we’re diving into the real costs of the “close enough” mindset that’s quietly eating away at profits across our industry. I stumbled across some jaw-dropping numbers about inventory accuracy (or lack thereof) that made me wonder how many of us […]
4 min read
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  1. Media & Marketing

Elevate Your Startup’s Success with Customer Reviews

In the bustling digital marketplace, customer reviews have become a powerful asset for product startups. Building a reputation from the ground up is no small feat, especially when the competition is just a click away. For startups looking to make their mark on retailer websites, soliciting online customer reviews can be the key to unlocking […]
4 min read
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  1. Trends & External Forces
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  4. Technology & Innovation
  5. Trends & External Forces

Charted: How Do U.S. Universities Make Their Money?

See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Corporate Strategy
  4. Media & Marketing
  5. Data & Insights
  6. Technology & Innovation

Week in Review: Instacart CEO heads to OpenAI

Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
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  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Corporate Finance
  7. Corporate Purpose
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications?

Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Grocery
  4. Channel: Mass
  5. Department & Category
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats

Personalized Disruption: Grocery’s Secret to Breaking Old Habits

There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
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  1. Shopper & Customer
  2. Department: Nonfood
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Holiday & Events
  9. Operations & Supply Chain

State of the Consumer Report

[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]
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