Amazon

Articles about Amazon.

  1. Retailer Media

The Digital Metrics That Matter for Commerce Success Today DSI

“Not all sales are created equal. We’re kind of starting a new startup cycle. At the same time, I don’t want to say ending the old cycle, but you’re slowing down the traditional cycle. We have to invest ahead of the curve, or we won’t be around to use what we already have.” — Chris […]
9 min read
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  1. Technology & Innovation

How to Win in Retail: Less Science, More Art

By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented reality, once a novelty, have become commonplace digital merchandising and selling tools. E-commerce, which in 2003 amounted to a rounding error on most retailers’ profit and loss statements, has […]
7 min read
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  1. Channel: Delivery

Uber Eats to accept SNAP benefits in 2024

    [[“value”:” Uber Eats said it would begin accepting Supplemental Nutrition Assistance Program (SNAP) benefits for groceries beginning next year, following the nationwide rollout of SNAP acceptance at Instacart. “We know that online food delivery can have a meaningful impact in reducing barriers to fresh groceries, especially for the most vulnerable – including people […]
2 min read
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  1. Trends & External Forces

Your Views:  Wisdom From Frankie Five Angels

Earlier this week I did a FaceTime in which I expressed a certain amazement with stories about how many men spent a lot of time on a regular basis thinking about the ancient Roman empire.  I mentioned that I’m not one of those men – I maybe think about it when watching “Gladiator” and “A […]
6 min read
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  1. Media & Marketing

OffBeat:  Tucci Magic

I’ve been fascinated this week to see how Stanley Tucci has launched a new collection of cookware in partnership with Williams-Sonoma. To be clear, I’m a fan of all things Tucci.  Not just because we grew up in the same part of the world – in Westchester County, New York.  (Though I’m about six years […]
2 min read
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  1. Department: Nonfood

Staples Adds Uber Eats Delivery Option for School and Office Supplies

Staples has partnered with Uber Eats to make school and office supplies available for scheduled or on-demand delivery from its stores across the country. Members of the Uber One loyalty program will benefit from $0 delivery fees and up to 10% off Staples orders of $15 or more at selected stores. “Back to school and […]
< 1 min read
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  1. Trends & External Forces

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s […]
4 min read
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  1. Retail Ecosystem

The Innovation Conversation:  In Search Of Actionable Data @ GroceryShop 2023

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […]
< 1 min read
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  1. Trends & External Forces

Three Amazon Execs Added To FTC Lawsuit Over Prime Subscriptions

Bloomberg reports that “three Amazon executives were accused by the U.S. Federal Trade Commission of participating in an alleged plan to make it difficult for customers to cancel subscriptions to the company’s Prime membership service. “Senior Vice Presidents Neil Lindsay and Russell Grandinetti, along with Vice President Jamil Ghani, were added as defendants Wednesday in […]
2 min read
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  1. Data & Insights

Why Retailers Should Reassess Their Data Tracking Strategies Ahead of the Holidays

With online shopping maintaining its edge over the in-store experience post-pandemic, brands are already focusing on their e-commerce advertising strategies ahead of the holidays — from social media integration to maximizing their use of consumer data. According to a recent survey, a staggering 66 percent of e-commerce decision makers said they were prioritizing collecting first-party customer data in […]
3 min read
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  1. Holiday & Events

Amazon, Target ramp up holiday hiring

    [[“value”:” Amazon and Target have released their holiday hiring plans for the season, reports the Associated Press. Amazon plans to hire 250,000 workers for the holidays and Target plans to add nearly 100,000 workers for the season. Amazon said that it is looking to hire both full- and part-time workers at a 67% […]
< 1 min read
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  1. Channel: Delivery

Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
2 min read
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  1. Technology & Innovation

Starring Asda, Walmart, and Decathlon: RTIH’s biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including autonomous stores, virtual commerce, Just Walk Out tech meets RFID, and phone shops reinvented. 1. Pixevia works with […]
5 min read
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  1. Channel: Mass

Walmart Adds Subscription Service for Everyday Essentials

Walmart is continuing its encroachment onto Amazon’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. But Walmart took the moment to also remind customers of other capabilities enabled in the Walmart app that they won’t find on Amazon (without using those words of course), […]
3 min read
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  1. Channel: Delivery

Uber Eats To Accept Food Stamps, Healthcare Benefits

The Verge reports that Uber Eats “will start accepting food stamps and healthcare benefits as payment for grocery delivery orders.” Starting in 2024, the story says, “Anyone with a valid Electronic Benefits Transfer (EBT) card, which disburses funds for the Supplemental Nutrition Assistance Program (SNAP, or food stamps), will be eligible to use their funds […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon Bringing Generative AI To Alexa Platform

From Axios: “Amazon held its annual fall event to show off the company’s latest smart speakers, displays and tablets. But the company’s plans to bolster its voice assistant Alexa using generative AI was arguably the biggest news of the day. “Why it matters: The popularity of Alexa helps boost the company’s hardware strategy and e-commerce […]
< 1 min read
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  1. Channel: Mass

Walmart Adds Subscription Service for Everyday Essentials

Walmart is continuing its encroachment onto Amazon’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. But Walmart took the moment to also remind customers of other capabilities enabled in the Walmart app that they won’t find on Amazon (without using those words of course), […]
3 min read
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  1. Operations & Supply Chain

How Ben Bridge Uses Subscription Diamond Inventory Tech to Propel Growth

Engagement ring spending in the United States rose 9.2 percent in 2022 year-over-year, according to the latest data from The Wedding Report, and another 2 million-plus weddings are likely for 2023. As a result, there are going to be lots of young couples walking into jewelry stores with that gleam in their eyes, ready to […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon Announces Oct. 10-11 as Next Prime Sale

Amazon.com announced on Monday that its next Prime Day sale will be held Oct. 10-11, promising deals as often as every five minutes during the 48-hour event. This is the second Prime Day event the online retail giant has held this year. During the July Prime Day event, the top-selling deal categories included home, fashion and […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon Brings its Newest Series Gen V to Life with Shoppable Virtual Experience

Amazon has launched a new virtual experience where fans can shop for products from Prime Video series and movies, beginning with the upcoming series Gen V, a spinoff of The Boys that will debut on Sept. 29. A shoppable dorm room. (Photo courtesy Amazon) Customers can immerse themselves in the world of Gen V with […]
2 min read
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  1. Trends & External Forces

Prime Members Could Get New Healthcare Benefits

Business Insider reports that Amazon is considering internal proposals that would integrate its One Medical healthcare services into Prime membership, offering discounted prices that would simultaneously add value to Prime while expanding the One Medical customer base.  Also consideration is creating a new subscription track for One Medical. According to the story, “Internally, the new […]
2 min read
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  1. Associates & Employees

Amazon To Hire 250,000 Season Employees This Holiday Season

Amazon said yesterday that it plans to hire 250,000 full-time and part-time employees in a variety of roles during the upcoming holiday season.  John Felton, Amazon’s senior vice president of Worldwide Operations, said in a prepared statement that “whether someone is looking for a short-term way to make extra money, or is hoping to take […]
< 1 min read
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  1. Retail Ecosystem

Airbnb CEO Brian Chesky on why he’s deep in the product details

Hi Everyone, Hope your week is going well. I am writing with a short newsletter today to share that I just sat down with Airbnb CEO Brian Chesky and published the interview on the Big Technology Podcast feed this morning.  We talked about so much, including cleaning fees, building product, the difference between Amazon and […]
2 min read
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  1. Holiday & Events

Amazon to hire 250,000 people for the holidays

​[[“value”:” Dive Brief That amounts to 100,000 more seasonal employees than the e-commerce giant planned to bring on last holiday season. Published Sept. 20, 2023 An Amazon worker handling boxes. This year, the company said it wants to hire 30,000 seasonal workers in California alone. Courtesy of Amazon “]] 
< 1 min read
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  1. Technology & Innovation

Bridging Online and Offline Retail in the ‘Phygital’ Era Via Mobile Phones

Physical and digital retail have largely remained separate, with purchases made either offline or online. But consumer behaviors are changing; we scan QR codes in physical stores to make payments or learn more about a certain product; we use mobile apps to redeem offline discounts on our frequent purchases. And now, brands are increasingly embracing […]
3 min read
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  1. Media & Marketing

Decathlon brings in technology veteran Jimena Almendares as new Chief Digital Officer

Decathlon has announced the appointment of Jimena Almendares as its new Chief Digital Officer. Decathlon says that the appointment is in line with the retailer transforming its digital offering and putting technology at the heart of all business operations. The aim is for each and every customer to enjoy an excellent digital experience when shopping […]
2 min read
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  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
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  5. Department: HBC
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  7. Partnerships & Alt Profit
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  16. Operations & Supply Chain
  17. Stores & Formats

Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Operations & Supply Chain
  15. Stores & Formats

Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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