Ubereats

  1. Stores & Formats

Legacy Grocery Store Market Share Capitulation a Continuing Trend

  It’s clear that legacy grocery stores, once the dominant force in food retail, are now navigating a challenging landscape marked by significant market share capitulation according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. This shift has been driven by three prominent trends: the encroachment of dollar stores, drug stores, and […]
5 min read
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  1. Shopper & Customer

Chicken’s Undercover Growth Leader: Krispy Krunchy Chicken

  In the bustling world of quick-service chicken, a quiet yet powerful player is emerging as a growth leader. While legacy chains scramble to retain market share amidst a highly competitive landscape, Krispy Krunchy Chicken (KKC) is stealthily carving out its niche, capturing the attention of savvy consumers and industry insiders alike. Steven Johnson the […]
4 min read
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  1. Channel: Delivery

Corporate Apology

The recent CrowdStrike debacle gives lessons for all of us in how to (and how not to) communicate in a crisis.  The initial tweeted response from CEO George Kurtz fell flat, as panned by comms expert Davia Temin: “This is a response scrubbed by a legal team with lawsuits in mind. It holds little to […]
3 min read
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  1. Channel: Delivery

Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The arts and crafts retailer has offered same-day delivery via Instacart since April 2021. Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average. The […]
< 1 min read
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  1. Shopper & Customer

How Canadian Foodservice Operators Can Maximize Their Return on Their Digital Investment

Before the pandemic, digital restaurant ordering accounted for about 6% of sales. But that number jumped to 20% in the spring and summer of 2020. Operators who’d held online ordering at arm’s length realized to stay in business, they would need to embrace some combination of online menus, branded apps, or third-party apps like UberEats […]
3 min read
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  1. Trends & External Forces

What Happened to Breakfast Chains and Who’s Best Positioned to Become King of Breakfast

  Ah, breakfast—the most important meal of the day, they say. Yet, for many breakfast chains, it seems to have become a challenging arena to dominate. As the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, I’m here to take you on a journey through the evolution, challenges, and future prospects of breakfast chains. Let’s […]
4 min read
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  1. Technology & Innovation

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery […]
2 min read
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  1. Media & Marketing

Co-op hooks up with Walmart Commerce Technologies to support retailer’s online grocery push

Co-op is gearing up to work with Walmart Commerce Technologies, implementing its online fulfilment technology, Store Assist, to enhance the convenience retailer’s colleague and customer experience and support quick commerce growth ambitions. The Store Assist app allows retailers to manage pickup, third-party marketplace, ship-from-store, and last mile delivery orders all in one place. According to […]
2 min read
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  1. Department & Category

July: The Month No One Wants to Cook

  Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that July is the month that drove him to identify, quantify, and qualify the Grocerant Niche back in the day. July, the heart of summer, is a month that brings a unique set of challenges and preferences to the forefront of culinary […]
4 min read
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  1. Department & Category

The Rise of One and Two-Person Households: A Historical Perspective on Fast Food Dinner Adoption

  In recent decades, the landscape of the American household has undergone significant transformation. With the rise of one and two-person households, dining habits have shifted dramatically. This evolution has led to a notable increase in the adoption of fast-food restaurant meals for dinner. From the perspective of the Grocerant Guru, this trend can be […]
4 min read
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  1. Trends & External Forces

What Brands Should Know About 2024 Ecommerce Growth Drivers DSI

“Ecommerce is not dead.” — Russ Dieringer, Founder and CEO, Stratably Ecommerce experienced a massive boom during the pandemic, but as stores reopened and life returned to normal, the prevailing wisdom within the retail industry was that ecommerce wouldn’t continue to be a major growth engine for brands. That notion was way off base, according […]
8 min read
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  1. Channel: Delivery

Delivery Double-Take: Instacart Adds Restaurant Orders via Uber Eats Partnership

Instacart has entered a strategic partnership with Uber Technologies to bring restaurant deliveries to its shoppers. During the coming weeks, Instacart app users will be able to order from hundreds of thousands of restaurants via Uber Eats. The experience will be featured in a new “Restaurants” tab within the Instacart app, and members of the […]
2 min read
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  1. Partnerships & Alt Profit

Rite Aid Expands Uber Eats Partnership for Alcohol Deliveries in 8 States

Nearly 1,000 Rite Aid stores will now offer alcohol delivery via the retailer’s expanded partnership with Uber Eats. Customers of legal drinking age can get delivery from select stores in California, Idaho, Michigan, New York, Ohio, Oregon, Virginia and Washington. “Our collaboration and trusted partnership with Uber Eats underscores our commitment to meeting the evolving […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon Rolls Out Grocery Delivery Subscription Nationwide

Following a pilot in three U.S. cities, Amazon is making its grocery delivery subscription available to all Prime members in the U.S. For $9.99 a month, Prime members will now have access to unlimited grocery delivery on orders over $35 from Amazon Fresh, Whole Foods Market and a variety of local grocery and specialty retailers, […]
2 min read
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  1. Department & Category

After 25 Years, a Rebrand is Just the Beginning for Edible

Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household name. But his daughter, Somia Farid Silber, who’s now the company’s President, isn’t coasting on the company’s past success — she’s too busy thinking about […]
8 min read
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  1. Technology & Innovation

Uber Eats Debuts Autonomous Food Deliveries in Phoenix Market

Uber Eats has expanded its partnership with Waymo — the autonomous vehicle division of Google parent company Alphabet — adding driverless food deliveries in the Phoenix-area cities of Tempe, Mesa and Chandler, Ariz. The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts. Customers […]
< 1 min read
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  1. Channel: Delivery

The Vitamin Shoppe Expands On-Demand Delivery with Uber Eats Partnership

The Vitamin Shoppe has launched a new partnership with Uber Eats to expand its same-day delivery capabilities. Consumers will be able to order from approximately 700 Vitamin Shoppe and Super Supplements locations across the U.S. using the Uber Eats app. The health and wellness retailer already has inventory available on DoorDash and Instacart. Uber Eats customers will be able to add their Healthy Awards […]
2 min read
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  1. Media & Marketing

PetSmart Upgrades Loyalty Program with Personalization, New Tiers

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards, along with personalized offers, special benefits for members using services like grooming and Doggie Day Camp and additional rewards for charitable donations. The retailer already has more than 67 million Rewards members who will be automatically enrolled in the enhanced program. Key […]
2 min read
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  1. Shopper & Customer

Want Continuity in Brand Messaging Online Ordering is your Best Option

  Food retailers striving for a consistent brand message too edify their relationship with the consumers can find that empowering consumers to utilize their digital platform for online ordering is more effective than in person experience according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.    That said, it doesn’t matter if […]
5 min read
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  1. Partnerships & Alt Profit

Co-op rolls out member prices via its own online shop, matching UK retailer’s in-store offering

Co-op reports that it is now offering the same member price benefits online for its member-owners as it does in-store. Member prices are across more than 300 key lines and everyday essentials, with branded and own-branded items including: Co-op 800g loaf (£0.76p); whole cucumber (£0.80p) ; six salad tomatoes (£0.85p); six medium free-range eggs (£1.40); […]
2 min read
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  1. Shopper & Customer

One Stop selects Snappy Shopper as home delivery partner, introducing services to 250 stores initially

After a trial period across One Stop stores last year, the convenience retailer has officially selected Snappy Shopper as one of its home delivery partners. With over 1,000 convenience stores nationwide, One Stop will initially introduce Snappy Shopper’s quick commerce services to 250 of these locations, starting from June.   Mike Callachan, CEO at Snappy […]
2 min read
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  1. Technology & Innovation

Starring Klarna, EE, Puma, and Matalan: the biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Boots UK and Ireland, Retail Technology Show 2024, Co-op, Uber Direct, N Brown, Google Cloud, and REWE Group. […]
5 min read
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  1. Technology & Innovation

Nick Beighton heads to RTS 2024: check out RTIH’s biggest retail technology articles on LinkedIn this week

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we close on 15,000 followers, these are the articles that are currently on their radars, including Klarna, Boots, Matalan, InPost UK, Aldi, Jisp, EE, Co-op, TalkShopLIve, Superdrug, and Gophr. Amazon Just Walk Out […]
7 min read
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  1. Channel: Delivery

Instacart Lays Off 250 in Move to Streamline and Focus on Growing Retail Media Business

Instacart has laid off 250 employees in a move to “reshape” the newly public company, as it looks to “focus on our most promising initiatives and execute more efficiently to a flatter organization,” said CEO Fidji Simo on a call detailing the grocery tech company’s Q4 and full year 2023 results. Simo also shared that […]
3 min read
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  1. Channel: Delivery

Getir claims spike in London sales as Deliveroo, Just Eat, Uber Eats drivers strike over pay

Getir, a Turkish ultrafast grocery delivery firm, reports massive demand during a delivery riders strike in London and Brighton. Deliveroo drivers went on strike last night demanding higher pay, with thousands estimated to be taking part in the walkout, and support also coming from Just Eat and Uber Eats couriers. Getir said in a statement […]
2 min read
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  1. Department: Food

Can Grocerant Niche Meals and Meal Components Save the Grocery Store

  Regular readers of this blog know that legacy grocery stores have lost market share to non-traditional formats including restaurants, convenience stores, dollar stores and fresh food delivery services that provide grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   One bright spot […]
4 min read
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  1. Data & Insights

Foundational Retail and the Return of the Store Headline NRF Big Show Trends

With over 40,000 people, 6,200 brands, 100 countries represented, and over 1,000 exhibitors, retail’s Big Show lived up to its name this year and artificial intelligence was the headlining topic. However, while AI dominated the content sessions at NRF, the real conversations were happening in the breakout rooms and on the expo floor, and attendees […]
5 min read
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  1. Channel: Mass
  2. Channel: Mass

Walmart Tops List of Leading US Retailers By 2023 Sales

Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022. Walmart has once again secured the top position in Forrester’s annual ranking of the 67 largest US retailers (ranked by 2023 US net retail sales), with Amazon following closely in second […]
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