1. Trends & External Forces
“Ecommerce is not dead.” — Russ Dieringer, Founder and CEO, Stratably Ecommerce experienced a massive boom during the pandemic, but as stores reopened and life returned to normal, the prevailing wisdom within the retail industry was that ecommerce wouldn’t continue to be a major growth engine for brands. That notion was way off base, according […]
  1. Channel: Delivery
Instacart has entered a strategic partnership with Uber Technologies to bring restaurant deliveries to its shoppers. During the coming weeks, Instacart app users will be able to order from hundreds of thousands of restaurants via Uber Eats. The experience will be featured in a new “Restaurants” tab within the Instacart app, and members of the […]
  1. Partnerships & Alt Profit
Nearly 1,000 Rite Aid stores will now offer alcohol delivery via the retailer’s expanded partnership with Uber Eats. Customers of legal drinking age can get delivery from select stores in California, Idaho, Michigan, New York, Ohio, Oregon, Virginia and Washington. “Our collaboration and trusted partnership with Uber Eats underscores our commitment to meeting the evolving […]
  1. Channel: Ecommerce & Digital
Following a pilot in three U.S. cities, Amazon is making its grocery delivery subscription available to all Prime members in the U.S. For $9.99 a month, Prime members will now have access to unlimited grocery delivery on orders over $35 from Amazon Fresh, Whole Foods Market and a variety of local grocery and specialty retailers, […]
  1. Department & Category
Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household name. But his daughter, Somia Farid Silber, who’s now the company’s President, isn’t coasting on the company’s past success — she’s too busy thinking about […]
  1. Technology & Innovation
Uber Eats has expanded its partnership with Waymo — the autonomous vehicle division of Google parent company Alphabet — adding driverless food deliveries in the Phoenix-area cities of Tempe, Mesa and Chandler, Ariz. The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts. Customers […]
  1. Channel: Delivery
The Vitamin Shoppe has launched a new partnership with Uber Eats to expand its same-day delivery capabilities. Consumers will be able to order from approximately 700 Vitamin Shoppe and Super Supplements locations across the U.S. using the Uber Eats app. The health and wellness retailer already has inventory available on DoorDash and Instacart. Uber Eats customers will be able to add their Healthy Awards […]
  1. Media & Marketing
PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards, along with personalized offers, special benefits for members using services like grooming and Doggie Day Camp and additional rewards for charitable donations. The retailer already has more than 67 million Rewards members who will be automatically enrolled in the enhanced program. Key […]
  1. Shopper & Customer
  Food retailers striving for a consistent brand message too edify their relationship with the consumers can find that empowering consumers to utilize their digital platform for online ordering is more effective than in person experience according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.    That said, it doesn’t matter if […]
  1. Partnerships & Alt Profit
Co-op reports that it is now offering the same member price benefits online for its member-owners as it does in-store. Member prices are across more than 300 key lines and everyday essentials, with branded and own-branded items including: Co-op 800g loaf (£0.76p); whole cucumber (£0.80p) ; six salad tomatoes (£0.85p); six medium free-range eggs (£1.40); […]
  1. Shopper & Customer
After a trial period across One Stop stores last year, the convenience retailer has officially selected Snappy Shopper as one of its home delivery partners. With over 1,000 convenience stores nationwide, One Stop will initially introduce Snappy Shopper’s quick commerce services to 250 of these locations, starting from June.   Mike Callachan, CEO at Snappy […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Boots UK and Ireland, Retail Technology Show 2024, Co-op, Uber Direct, N Brown, Google Cloud, and REWE Group. […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we close on 15,000 followers, these are the articles that are currently on their radars, including Klarna, Boots, Matalan, InPost UK, Aldi, Jisp, EE, Co-op, TalkShopLIve, Superdrug, and Gophr. Amazon Just Walk Out […]
  1. Channel: Delivery
Instacart has laid off 250 employees in a move to “reshape” the newly public company, as it looks to “focus on our most promising initiatives and execute more efficiently to a flatter organization,” said CEO Fidji Simo on a call detailing the grocery tech company’s Q4 and full year 2023 results. Simo also shared that […]
  1. Channel: Delivery
Getir, a Turkish ultrafast grocery delivery firm, reports massive demand during a delivery riders strike in London and Brighton. Deliveroo drivers went on strike last night demanding higher pay, with thousands estimated to be taking part in the walkout, and support also coming from Just Eat and Uber Eats couriers. Getir said in a statement […]
  1. Department: Food
  Regular readers of this blog know that legacy grocery stores have lost market share to non-traditional formats including restaurants, convenience stores, dollar stores and fresh food delivery services that provide grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   One bright spot […]
  1. Data & Insights
With over 40,000 people, 6,200 brands, 100 countries represented, and over 1,000 exhibitors, retail’s Big Show lived up to its name this year and artificial intelligence was the headlining topic. However, while AI dominated the content sessions at NRF, the real conversations were happening in the breakout rooms and on the expo floor, and attendees […]
  1. Channel: Ecommerce & Digital
The Atlantic has a piece by Michael Graff, who writes about how he worked as a pizza delivery driver a quarter-century ago while in college, and how that experience seems to compare with that of current DoorDash and Uber Eats drivers. An excerpt: “Today, drivers deliver not just pizza but basically anything you want. Such […]
  1. Department & Category
  Driving top-line sales and bottom-line profits is important for anyone in business today.  However, with competition increasing and electric vehicles garnering share of market convenience stores must now focus more on foodservice as a way to increase customer frequency than gasoline. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “Grocerant […]
  1. Department: Food
  Regular readers of this blog know that Winsight grocery magazine is being rolled into Supermarket News.  Last week Russell Redman wrote another very good article for about grocery stores that are offering mix and match bundled grocerant niche Ready-2-Eat and Heat-N-Eat meal deals that save the consumer both time and money.  According to Steven […]
  1. Holiday & Events
Michaels and PetSmart might not seem like the most logical marketing partners (although cats do love to play with yarn), but they are nevertheless teaming up for a limited-time holiday cross-promotion. Michaels’ email subscribers have received a 20% off PetSmart coupon (good through Dec. 10 and only in the U.S.), while members of the PetSmart […]
  1. Channel: Ecommerce & Digital
Discount home goods retailer Big Lots has partnered with Uber Eats to offer delivery services from its more than 1,200 stores across the country in time for the holiday season. Uber Eats users will gain access to exclusive Big Lots brands like Broyhill home décor items as well as other brands and private label products, […]

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Editor’s Choice

  1. Technology & Innovation
  2. Department: Consumer Durables
  3. Department: Nonfood
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  7. Partnerships & Alt Profit
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TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Trends & External Forces
  2. Agencies & Vendors
  3. Shopper & Customer
  4. Trends & External Forces
Consumer Price Index inflation slowed to 2.3% in April, down from 3.2% in March, albeit higher than expected, according to the Office for National Statistics. It’s the lowest level since the summer of 2021, versus 3.2% in March. The news follows yesterday’s announcement from Kantar… This story continues at Industry reacts to CPI inflation dipping […]
  1. Channel: Mass
  2. Department: Consumer Durables
  3. Department: HBC
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Shopper & Customer
  8. Merchandising
  9. Operations & Supply Chain
MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Partnerships & Alt Profit
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Home Improvement
  5. Department & Category
  6. Department: Food
  7. Department: Nonfood
  8. Corporate Strategy
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  10. Media & Marketing
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Merchandising
Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for […]
  1. Department: Food
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Department & Category
  5. Department: Food
  6. Corporate Strategy
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  8. Shopper & Customer
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  11. Holiday & Events
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  13. Operations & Supply Chain
  14. Stores & Formats
BENTONVILLE, Ark. — Walmart recently opened two new Neighborhood Markets, one in Florida and one in Georgia, that offer expanded assortments and more space for pickup and delivery. The new stores, one in the Dune Lakes area of Santa Rosa Beach, Florida, and the other in the Vine City neighborhood of Atlanta, feature updated layouts […]


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