Shopper & Customer Check out these three tips for building customer loyalty In this time of countless choices and cutthroat competition in the market, customer loyalty might feel fleeting and temporary for some businesses. However, brand loyalty is when customers keep on buying products from a brand again and again despite the presence of competitors offering similar products or services. Customers associate positive sentiments towards some brands […] Retail Technology Innovation Hub March 20, 2023March 20, 2023 3 min read ShoppersMarketing: Loyalty & SubscriptionMarketing: BrandData & InsightsCompetitionTechnology & InnovationRestaurantsConsultingUnileverCoca ColaMarketing: SocialPredictions and ForecastsESG and CSRAssociates 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Prof G Markets: SVB’s Collapse, the U.S. Banking System, Venture Catastrophists, and What’s Next This week on Prof G Markets, Scott and Ed unpack what happened to Silicon Valley Bank and what its stress test means for the strength of the U.S. banking system. They also discuss how branding has played a role in the chaos, particularly as it relates to the two tiers of venture capitalists that have […] The Prof G Show March 20, 2023March 20, 2023 < 1 min read PodcastsStore LocationMarketing: Brand 0 Saving Bookmark this article Bookmarked
Shopper & Customer Check out these five retail store design tips In today’s digital era, most consumers prefer shopping online, resulting in less retail store foot traffic. However, implementing an effective store design that offers customers better and richer retail experiences can help combat this effect. An excellent retail design combines physical layout, interior décor, and advertising usage within your shop. It can be the difference […] Retail Technology Innovation Hub March 18, 2023March 18, 2023 3 min read ConsumersShoppersData & InsightsStore LocationTechnology & InnovationMarketing: In StoreCustomer ExperienceBrick and MortarTargetMarketing: BrandStrategyPricing & PromotionsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
CPG: Food Kellogg Unveils Names For Two New Companies Kellogg Company yesterday said that when the company splits into two, probably by the end of the year, the North American company will be called the WK Kellogg Co., and the global snacks business will be known as Kellanova. According to the announcement, “Kellanova will be a global snacking powerhouse with a portfolio of iconic, […] MorningNewsBeat March 16, 2023March 16, 2023 2 min read Kellogg'sExecutivesPredictions and ForecastsMarketing: BrandInternationalTechnology & InnovationOperations & Supply ChainStart UpsDept. Grocery 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Price of Eggs Isn’t the Only Thing Grocers Are Managing These Days According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […] Phillip Brown March 16, 2023March 16, 2023 5 min read Technology & InnovationDept. GroceryAIConsumersShoppersDept. DairyDeliveryOperations & Supply ChainCustomer ExperienceDept. FreshSustainabilityEconomyMerchandisingMarketing: In StoreCOVID19Trader JoesDept. BeverageWhole FoodsHealth & WellnessMetaverseOwned Brands (Private Label)Dept. ApparelTargetLidlInternationalCompetitionPackagingData & InsightsWegmansPartnershipsBrick and MortarConsultingWalmartCostcoMarketing: BrandDept. Adult BevDept. Natural / OrganicDept. NonfoodDept. PerimeterDept. BakeryHello FreshKrogerAldiAmazonTrends: TechAutonomous VehiclesAssociatesTrends: ShoppingBOPISHomeChef 0 Saving Bookmark this article Bookmarked
Retailer Media The Value of Retail Media Networks What do Mall of America, Kroger, Sam’s Club, Walmart, CVS, and Best Buy have in common? They’ve all added the fastest-growing ad-supported retail media channel to their marketing toolkit. Retail media networks (RMNs) — retailer-owned digital platforms that sell ad space — are expected to double over the next four years. How fast is the RMN […] Paul Brenner March 16, 2023March 16, 2023 4 min read Marketing: Retail MediaData & InsightsShoppersTechnology & InnovationTargetStrategyPartnershipsMarketing: In StoreResults & InvestmentPredictions and ForecastsMarketing: Loyalty & SubscriptionBrick and MortarMarketing: Direct & PersonalizationReturnsExecutivesCustomer ExperienceMarketing: BroadcastKrogerTrends: MarketingConsultingCVSBest BuyMarketing: ShopperMarketing: TradeMarketing: UGCOperations & Supply ChainStreamingMarketing: BrandThick DataMarketing: OOHWalmartConsumersDept. NonfoodESG and CSRHealth & WellnessBig DataAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights Talk data to me, Hotwire Global: analytics, innovation, and driving audience advocacy. In this series, Talk data to me, we chat with leaders from the world’s biggest brands and agencies about how they’re using insights to drive their business strategies. We caught up with Matt Oakley, global head of data and analytics at Hotwire Global, to get his thoughts on using data to define business strategy, the […] GWI (Global Web Index) March 14, 2023March 14, 2023 4 min read Data & InsightsTechnology & InnovationAIMarketing: SocialStrategyPredictions and ForecastsESG and CSRGoogleBig DataMetaverseCryptoTrends: TechOperations & Supply ChainPartnershipsMarketing: BrandAgencies 0 Saving Bookmark this article Bookmarked
Media & Marketing Baseball is Back Trading Cards are ‘IN” LankyBox Kitchen’s Trading Cards are Fun What is the best food marketing job in the foodservice sector? It has to be a food marketing director at a virtual kitchen. According to Steven Johnson Grocerant Guru®at Tacoma, WA based Foodservice Solutions® who stated, “virtual restaurants, virtual brands start with a blank sheet and are not restricted to a set of self-imposed […] Grocerant Guru March 14, 2023March 14, 2023 3 min read Dept. GroceryMarketing: SocialData & InsightsRestaurantsMeta (Facebook)TwitterDept. DairyPackagingDeliveryGhost KitchenPricing & PromotionsPartnershipsESG and CSRUnileverMarketing: BrandExecutivesDept. FreshConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights For Advertisers, Small Stakes May Win Big Advertising these days is like taking precious marketing dollars into a casino and playing them at tables where the rules are forever changing. Yet ad performance will be measured against historical expectations that are becoming harder to attain. In 2023, advertisers will need to keep most of their budget invested in proven and dependable winners, […] Alex Song March 13, 2023March 13, 2023 3 min read Technology & InnovationAIData & InsightsMarketing: SocialConsumersExecutivesTikTokReturnsMarketing: Retail MediaInstacartTargetMarketing: In StoreGoogleMarketing: BrandWalmartDeliveryAmazonMeta (Facebook)Results & InvestmentStrategyStreamingTech: AIThick Data 0 Saving Bookmark this article Bookmarked
Department: HBC Sustainability is driving the re-emergence of natural, bio-based cosmetics Cost, quality, and branding have traditionally driven most purchasing decisions. But in recent years, a new consideration has entered the mix. A socially conscious generation has motivated change across countless industries, all the way from production to marketing. Sustainability has emerged as a high priority for consumers, stimulating the re-emergence (yes, re-emergence), of natural, bio-based […] BCC Research March 9, 2023March 9, 2023 < 1 min read SustainabilityDept. Natural / OrganicConsumersMarketing: SocialMarketing: BrandDept. HBC 0 Saving Bookmark this article Bookmarked
Department: Food Fresh branding for Robinsons Robinsons is unveiling a rebrand across its range including core squash, Fruit & Barley, Benefits and Minis. A spokesperson for the brand said: “We are championing the ‘real fruit joy’ found in every bottle with a new modern look and feel. “The rebranded packs, rolling out from this month, sport a simplified design which features […] Talking Retail March 9, 2023March 9, 2023 < 1 min read Dept. FreshMarketing: Brand 0 Saving Bookmark this article Bookmarked
International Why A Clean and Tidy Shopfront Is Paramount For Boosting Sales Whether you have recently purchased your first physical site or you feel like your shop has lost its competitive edge, refreshing your shopfront is a great way to get visitors in. Simple measures like rearranging stands, adding new branding and getting creative with your layout are all excellent ways to entice passersby and boost sales! […] Modern Retail March 9, 2023March 9, 2023 < 1 min read International - UKMarketing: Brand 0 Saving Bookmark this article Bookmarked
Media & Marketing Setting the Stage: How Loyalty Amplifiers Help You Acquire and Onboard More Loyalty Program Members Loyalty programs are invaluable tools for retailers, but the fact that most brands offer them also means a program alone may not be enough to differentiate your brand — and competition for new members is fierce. Even more challenging? Keeping those customers engaged in your loyalty program long term. To stand out, your brand needs […] Tyler Haskins March 9, 2023March 9, 2023 3 min read Marketing: Loyalty & SubscriptionData & InsightsShoppersAcquisitionConsumersTargetMarketing: UGCCompetitionExecutivesDept. NonfoodPredictions and ForecastsPricing & PromotionsMarketing: TradeOperations & Supply ChainDept. FuelDept. Toys & GamesMarketing: BrandMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Technology & Innovation Brittany Maroney Earns 2023 Top Women In Restaurant Technology Award [[“value”:” Share: Today, PAR Technology’s Head of Marketing Communications, Brittany Maroney, has received a 2023 Top Women in Restaurant Technology – Innovator award. She accepted the award presented by Hospitality Technology at the 2023 Multi-Unit Restaurant Technology Conference (MURTEC) in Las Vegas. Congratulations Brittany! The Top Women in Restaurant Technology Awards are in their seventh […] Partech March 9, 2023March 9, 2023 2 min read Technology & InnovationRestaurantsData & InsightsShoppersPredictions and ForecastsStrategyCustomer ExperiencePartnershipsOperations & Supply ChainMarketing: BrandDept. NonfoodDelivery 0 Saving Bookmark this article Bookmarked
Shopper & Customer The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth The digital surge during COVID-19 accelerated the introduction of direct-to-consumer CPG brands selling online, but three interlocking trends could hobble their continued growth. One is simple competition: more brands and more products competing for consumer wallet and mind share. The second is inflation, which is causing consumers to adjust their purchasing patterns. In the U.S. […] Retail TouchPoints March 8, 2023March 10, 2023 7 min read Technology & InnovationConsumersAIShoppersOmnichannelHealth & WellnessPartnershipsSustainabilityDept. PetDept. GroceryData & InsightsCompetitionMarketing: SocialDept. HBCCOVID19Marketing: In StoreHoliday & EventsPredictions and ForecastsThick DataPackagingReturnsTikTokDept. Natural / OrganicTrends: MarketingIndustry Conferences and EventsConsultingMarketing: BroadcastInsight ProvidersTrends: RetailDept. NonfoodDept. RefrigeratedEconomyESG and CSRExecutivesBig DataMarketing: BrandMarketing: Direct & PersonalizationTrends: ManufacturerCannabisTrends: Food and BeverageDept. ApparelDept. BabyDept. BakeryDept. BeverageDept. DairyDept. FreshDept. FuelMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Mass How Private Label Brands Create Affordable Joy Recently, Procter & Gamble indicated that it would continue to raise prices even though lack of consumer demand – due to increased prices – was responsible for half of its sales decreases. P&G’s CFO indicated that the packaged goods behemoth’s focus on continuing price hikes would be acceptable to consumers because, after all, people still […] Branding Strategy March 7, 2023March 7, 2023 6 min read Owned Brands (Private Label)TargetConsumersShoppersDept. GroceryMarketing: BrandWalmartStrategyWhole FoodsEconomyResults & InvestmentExecutivesSustainabilityProcter & GambleDept. NonfoodAmazonDept. BeverageInternationalTechnology & InnovationPredictions and ForecastsConsultingUnileverDept. LaundryKrogerMerchandisingBrick and MortarCOVID19Dept. FrozenBankruptcyPublixDept. HBCPricing & PromotionsDept. ApparelESG and CSRThick DataOperations & Supply ChainTrends: Food and BeverageAldi 0 Saving Bookmark this article Bookmarked
Merchandising Toblerone chocolate to cut iconic Matterhorn logo from packaging due to ‘Swissness’ laws Switzerland requires milk-based products promoting themselves as Swiss to be made entirely within the country. Summary: Toblerone chocolate bars will no longer feature Switzerland’s Matterhorn mountain due to Swiss laws on product origins, as the owner Mondelez moves some production to Slovakia later this year. Some packaging will remove the “Swiss chocolate” reference, […] CNBC March 6, 2023March 6, 2023 < 1 min read PackagingMondelezMarketing: BrandGovernmentDept. DairyDept. Beverage 0 Saving Bookmark this article Bookmarked
Media & Marketing Connecting The Sounds Of Brands To Higher Appeal, Recall MediaPost has a story about how PepsiCo “is developing a series of audio logos that the company believes represents its brands. The goal is to improve ad recall — when consumers hear the sounds they can recognize and identify with the brand without seeing a visual or hearing the name of the product.” The idea […] MorningNewsBeat March 6, 2023March 6, 2023 < 1 min read PepsiCoConsumersMarketing: BrandTechnology & InnovationESG and CSR 0 Saving Bookmark this article Bookmarked
Technology & Innovation Microsoft brings an AI-powered Copilot to its business app suite Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for building apps and workflows, and Dynamics 365, the company’s suite of enterprise resource planning (ERP) and customer relationship management (CRM) tools. In an interview with […] TechCrunch March 6, 2023March 6, 2023 5 min read Technology & InnovationAIShoppersChatGPTMarketing: Direct & PersonalizationData & InsightsPartnershipsShopifyOperations & Supply ChainAssociatesWeatherResults & InvestmentDept. NonfoodTargetBig DataDept. FreshMarketing: VoiceMarketing: BrandPredictions and ForecastsStrategyThick DataDept. Perimeter 0 Saving Bookmark this article Bookmarked
Shopper & Customer Shifting Ecommerce and Retail Media Trends — And How Brands Can Prepare for What’s Next DSI “The shopper is starting their shopping journey online on more than 60% of occasions now. Even if they’re not buying the product online, they’re starting the journey there. We have to be thinking digital-first in everything — in the assortment strategy, in the product development cycle, supply chain, media — all of these things.” — […] Digital Shelf Institute March 6, 2023March 6, 2023 9 min read ConsumersMarketing: Retail MediaShoppersMerchandisingTrends: MarketingEconomyDeliveryInstacartOperations & Supply ChainStrategyPredictions and ForecastsMarketing: In StorePodcastsOmnichannelMarketing: SocialData & InsightsBrick and MortarExecutivesESG and CSRCOVID19Dept. Natural / OrganicBOPISVendorsInsight ProvidersMarketing: BrandBig DataMarketing: Loyalty & SubscriptionTechnology & InnovationHealth & WellnessAmazon 0 Saving Bookmark this article Bookmarked
Department: Food Chicken and waffles ice cream is a thing at Baskin-Robbins Baskin-Robbins is selling chicken and waffles ice cream made with buttermilk waffle-flavored ice cream and bits that mimic the taste of chicken and waffles. It doesn’t actually contain chicken. “We pride ourselves on bringing innovative flavors to market, which is why when we saw the growing popularity of chicken & waffles on menus, we knew […] RetailWire March 5, 2023March 5, 2023 < 1 min read Dept. FrozenMarketing: Brand 0 Saving Bookmark this article Bookmarked
Media & Marketing Brand Manager playbook: Achieving success in your brand management career Listen up, brand managers: it’s time to shift your mindset. Many of you may think your role is solely about managing others, but that couldn’t be further from the truth. This is your chance to become a true owner, to take the reins of your career and steer it in the direction you want it […] Beloved Brands March 3, 2023March 3, 2023 < 1 min read Marketing: Brand 0 Saving Bookmark this article Bookmarked
Shopper & Customer Differentiation Lies Beyond The Unique Selling Proposition The concept of the Unique Selling Proposition (USP) has been enshrined in marketing and sales circles for decades. Advanced by advertising executive Rosser Reeves in the late 1940s and 50s and then introduced into the lexicon in his 1961 book Reality in Advertising, he called on brands to extend their product advertising from product features to […] Branding Strategy March 2, 2023March 2, 2023 8 min read Marketing: BrandStrategyConsumersShoppersESG and CSRTechnology & InnovationDept. ApparelExecutivesPhilanthropyAmazonCustomer ExperienceDept. NonfoodMarketing: In StoreDept. HBCResults & InvestmentSustainabilityBrick and MortarThick DataData & InsightsAssociatesDeliveryDept. BeverageDept. Natural / OrganicMerchandisingPartnershipsStart UpsTargetDept. Dairy 0 Saving Bookmark this article Bookmarked
CPG: Adult Beverage Why Leading Brands Embrace Market Segmentation AB InBev is the owner of over 500 drinks brands including national beers (Budweiser, Stella Artois, Corona Extra) canned cocktails, craft beers, energy drinks, etc.. In an interview for The Wall Street Journal’s C-Suite Strategies section, the CMO of AB InBev discussed the changes in the Group’s brand marketing. One significant change is the focus […] Branding Strategy March 2, 2023March 2, 2023 4 min read CPG: Adult BeverageDept. BeverageStrategyMarketing: BrandShoppersDept. Adult BevTechnology & InnovationMarketing: Direct & PersonalizationSustainabilityExecutivesData & InsightsPredictions and ForecastsEconomyMarketing: In StoreOwned Brands (Private Label)Dept. ApparelResults & InvestmentHoliday & EventsRestaurantsMarketing: Broadcast 0 Saving Bookmark this article Bookmarked
Media & Marketing Purpose: No Longer A Brand Differentiator Every required element of a business is a cost of doing business, and thus subject to cost pressures. Organizationally, finance may not be in charge, but finance gets a big say. As purpose has become mainstream, it has also become a cost of doing business—to conform to the specs of partners and suppliers and to […] Branding Strategy February 28, 2023February 28, 2023 2 min read Marketing: BrandStrategyResults & InvestmentPredictions and ForecastsConsumersESG and CSRReturnsPartnershipsInsight ProvidersSustainabilityTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Department: Food 7Up new brand identity 7Up has launched a new brand identity inspired by its “Upliftment” message that aims to better capture the essence of the brand. The fresh visual marks the first major overhaul in over seven years and represents a design that better captures the brand identity. Eric Melis, VP global brand marketing at 7Up, commented: “The design […] Talking Retail February 28, 2023February 28, 2023 < 1 min read PepsiCoMarketing: BrandDept. Fresh 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Why Shifting Return Policies Can Create Shopping Surges Shopping surges over the holiday season brought higher returns volumes, costing retailers significant financial burdens to process unwanted items. Compounding the issue, online shopping has soared in recent years, with return rates hovering between 20 percent to 30 percent. To offset rising costs of reverse management, many retailers are adjusting policies to incentivize in-store returns, […] Fara Alexander February 28, 2023February 28, 2023 3 min read ReturnsShoppersOperations & Supply ChainMarketing: In StoreDeliveryHoliday & EventsAssociatesThick DataBrick and MortarTargetConsumersMarketing: TradePricing & PromotionsDept. NonfoodCustomer ExperienceStore LocationDept. HBCMarketing: BrandGoogleNestleRecommerceResults & InvestmentDept. Toys & GamesAgencies 0 Saving Bookmark this article Bookmarked
Shopper & Customer 7 Keys To Managing Your Value Chain One of the more important strategic choices for a business is how it will organize itself and go about delivering value to its customers. Few firms have the capacity to be fully integrated and take responsibility for creating and delivering the entire product or service they sell. Even if a firm could do so, complete […] Branding Strategy February 28, 2023February 28, 2023 4 min read ShoppersStrategyPartnershipsMarketing: BrandConsumersTechnology & InnovationOperations & Supply ChainResults & InvestmentReturnsCustomer ExperiencePricing & PromotionsMarketing: Loyalty & SubscriptionDept. ApparelMarketing: TradeDeliveryDept. GroceryEconomyAssociates 0 Saving Bookmark this article Bookmarked
Data & Insights 3 Steps to Optimize Your Data-Driven Marketing and Personalization Marketers see the value of data-driven marketing. The first steps towards data-driven marketing are easily made, but the journey towards complete data maturity is way tougher. There are certainly some speed bumps on the road to data-driven marketing success. It is worth it though. A recent study from McKinsey showed that fast-growing companies drive up […] Jordie van Rijn February 28, 2023February 28, 2023 4 min read Data & InsightsShoppersMarketing: Direct & PersonalizationHealth & WellnessConsultingStrategyReturnsTechnology & InnovationMarketing: BrandDept. FreshData Visualization 0 Saving Bookmark this article Bookmarked
Department: Beverage A Game Plan for How To Improve the Customer Shopping Experience DSI “We always start off with ‘What are the points of differentiation and how do we do it?’ Because I think if you don’t have that down, then the customer experience and everything else that follows kind of falls apart.” — Joe Fisch, CEO of Wine Access In business, it pays to pivot. Ecommerce leaders have […] Digital Shelf Institute February 27, 2023February 27, 2023 8 min read Dept. Adult BevDept. BeverageShoppersMerchandisingCustomer ExperienceDeliveryPartnershipsStrategyPodcastsOperations & Supply ChainMarketing: SocialConsumersAcquisitionExecutivesMarketing: BrandMarketing: Loyalty & SubscriptionMeta (Facebook)Predictions and ForecastsStore Location 0 Saving Bookmark this article Bookmarked
Technology & Innovation Corporate Strategy Corporate Finance Partnerships & Alt Profit Media & Marketing Agencies & Vendors Data & Insights International Shopper & Customer Technology & Innovation aisle 3 exits the CSS business and uses proceeds to support growth in sneaker category AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […] Written by Retail Technology Innovation Hub March 17, 2023March 17, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation The Daily QuickWit (3/17): The Top Retail News The top retail news and most read stories in commerce. Written by RetailWit March 17, 2023March 17, 2023 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Partnerships & Alt Profit Shopper & Customer Technology & Innovation Kroger lands deal for self-driving truck deliveries Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […] Written by Supermarket News March 17, 2023March 17, 2023 Saving Bookmark this article Bookmarked
CPG: Food Channel: Grocery Department & Category Department: Beverage Department: Food Corporate Strategy Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Owned Brands (Private Label) Albertsons Redesigns and Expands Open Nature Own Label Line Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […] Written by MorningNewsBeat March 17, 2023March 17, 2023 Saving Bookmark this article Bookmarked
Stores & Formats Corporate Finance Trends & External Forces Associates & Employees Stores & Formats Dollar General investing $100M in its stores, with a focus on boosting labor Dive Brief: Dollar General posted net sales of $10.2 billion during the fourth quarter of 2022, a figure that was up 17.9% compared with the same period in 2021, the discount retail chain reported Thursday. Comparable-store sales rose 5.7% year-over-year in Q4, while operating profit was up 17.1%. CEO Jeff Owen said Dollar General intends to invest about […] Written by Grocery Dive March 17, 2023March 17, 2023 Saving Bookmark this article Bookmarked