International – North America

  1. Department: Nonfood

Staples Adds Uber Eats Delivery Option for School and Office Supplies

Staples has partnered with Uber Eats to make school and office supplies available for scheduled or on-demand delivery from its stores across the country. Members of the Uber One loyalty program will benefit from $0 delivery fees and up to 10% off Staples orders of $15 or more at selected stores. “Back to school and […]
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  1. Technology & Innovation

Starring Asda, Walmart, and Decathlon: RTIH’s biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including autonomous stores, virtual commerce, Just Walk Out tech meets RFID, and phone shops reinvented. 1. Pixevia works with […]
5 min read
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  1. Operations & Supply Chain

How Ben Bridge Uses Subscription Diamond Inventory Tech to Propel Growth

Engagement ring spending in the United States rose 9.2 percent in 2022 year-over-year, according to the latest data from The Wedding Report, and another 2 million-plus weddings are likely for 2023. As a result, there are going to be lots of young couples walking into jewelry stores with that gleam in their eyes, ready to […]
2 min read
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  1. Channel: Grocery

Kroger remodels Houston store with Hispanic focus

    [[“value”:” Kroger has revamped a Signature store in Houston to include several features geared toward the area’s majority Hispanic population, according to reporting from the Houston Chronicle. In addition to bilingual signage, the newly remodeled store also includes some unique product offerings, including the chain’s first-ever assortment of fresh, store-made ceviche. The ceviche […]
2 min read
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  1. Department & Category

How Occasion Segmentation Powers Growth

Market segmentation is fundamental to marketing. Segmentation is evergreen when it comes to building and managing brands. J.M. Smucker, purveyor of jams, jellies, Jif peanut butter, Folgers coffee, Uncrustables, Carnation evaporated milk and pet food items including Milk Bone dog biscuits and Meow Mix, has just purchase Hostess brand snack foods. Hostess makes Twinkies, Ding […]
5 min read
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  1. Media & Marketing

Decathlon brings in technology veteran Jimena Almendares as new Chief Digital Officer

Decathlon has announced the appointment of Jimena Almendares as its new Chief Digital Officer. Decathlon says that the appointment is in line with the retailer transforming its digital offering and putting technology at the heart of all business operations. The aim is for each and every customer to enjoy an excellent digital experience when shopping […]
2 min read
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  1. Media & Marketing

Life Time Delivers Omnichannel Personalization to its Fitness Community

In episode 418 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lyndsie Adams, former vice president of CRM and loyalty marketing, and James Nelson, director of marketing analytics at Life Time, a chain of athletic clubs in the United States and Canada. Listen in as Adams and Nelson discuss what omnichannel personalization looks like at […]
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  1. Channel: Grocery

Kroger, Albertsons make deal with C&amp;S Wholesale Grocers — officially selling off 413 stores

    [[“value”:” In a deal which could end up being the foundation for their $24.6 billion merger deal, Kroger and Albertsons Cos. have sold 413 stores to C&S Wholesale Grocers. The sale also includes eight distribution centers and five private label brands. Related: Will the Kroger, Albertsons merger create pharmacy deserts? The two […]
2 min read
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  1. Stores & Formats

Couche-Tard to expand rollout of Circle K loyalty program

    [[“value”:” Couche-Tard is rolling out its Circle K loyalty program, the Innercircle platform, across various U.S. markets after going live with the initiative across 430 stores in Florida. The Innercircle is a free membership program that offers Circle K loyalty customers rewards on fuel and food, as well as personalized offers. Related: […]
2 min read
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  1. Merchandising

Toys ‘R’ Us Canada Opens 10 New Stores Including 2 Standalone Babies ‘R’ Us Locations

Toys ‘R’ Us Canada is in the process of opening 10 new locations across the country in time for the 2023 holiday season, including two standalone Babies ‘R’ Us stores in Edmonton, Alberta. Seven of the stores already have opened, with the remainder scheduled to debut in October. Both brands will be hosting opening celebrations […]
2 min read
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  1. Media & Marketing

Bunding Hand-Held Foods Drives Restaurant Sales Growth

  Do you know who is your customer and where are they shopping today.  That said, don’t stop where will they be shopping next week, next month, next year.  What channels of distribution are your entrees, sides, or deserts selling? Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that if you are […]
4 min read
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  1. Media & Marketing

Who’s on Threads, and why?

The launch of Meta’s new app Threads is a unique moment in the history of social media. Most social networks start from scratch, and their culture evolves over time under the influence of early adopters and users. Threads is different. Helped by an easy integration with Instagram users’ pre-existing social graphs, it had tens of […]
5 min read
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  1. Technology & Innovation

Featuring PMC, Attensi, and Mercaux: RTIH’s biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Asda, Penny Black, Marie Curie, AiFi, JUXTA, and Pocket Planet. PMC announced as headline sponsor of the 2023 RTIH Innovation Awards, winners to […]
8 min read
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  1. Channel: Mass

Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores

Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform 2. Open that platform to third-party sellers 3. Sell those sellers access to logistics and fulfillment services, many of which were already built for its own first-party retail business 4. Sell those sellers advertising opportunities so they […]
6 min read
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  1. Shopper & Customer

Pumpkin Spice Becomes Pumpkin on Ice: The Impact of Climate Change on Seasonal Joy

It’s that time of year when the desire for a fall favorite overpowers physical seasonal shifts. That’s right, pumpkin spice is back before the first fall leaf has even hit the ground. Traditionally associated with cozy warmth, pumpkin spice is notably being delivered on ice this year. Climate change and its coinciding weather patterns are […]
4 min read
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  1. Media & Marketing

Retail’s Escalating Commitment to a Failing Course of Action

The retail graveyard is already filled with brands that failed to transform for the new age of retail and many household names (JC Penney, Gap, Macy’s, and more) are edging ever closer to the precipice. Despite the profound shifts in retail during the past decades, these iconic brands continue to fall prey to “The Innovator’s […]
2 min read
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  1. Technology & Innovation

Lab grown diamonds are forever: check out last week’s most read RTIH retail technology articles

These are the RTIH articles that caught your fancy last week, including Temu, Marks and Spencer, Aldi UK, New Look, EE, and Amazon Fresh. Consumption nation: Here’s what American retailers can learn from booming Chinese shopping app Temu US retailers beware. Riding high with Temu, the Chinese are coming and they’re coming to win. That’s […]
5 min read
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  1. International

Trademarking Guidelines & Best Practices For Private Label Sellers

Private label sellers are making their mark in the ever-expanding world of commerce across Canada and the rest of the world. They bring unique products to the market, build brand identities, and create loyal customer bases. But amidst the hustle and bustle of entrepreneurship, most private label sellers often overlook the role of trademarking in […]
3 min read
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  1. Channel: Delivery

Instacart, Klaviyo Move Closer to IPO Filings

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange Commission (SEC) but not providing information on how many shares the company plans to sell or at what price. Instacart had confidentially filed for an IPO in May 2022 but had not pursued it further until now. […]
2 min read
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  1. Technology & Innovation

The impact of payment methods on casino growth

Payment methods with fast transactions are in high demand in the casino space. Everyone wants an app that can process deposits instantly. And when they need to withdraw their winnings, they expect their banking partners to facilitate quick withdrawals. Surprisingly, wire transfers are still a popular payment option in the casino sector despite processing payments […]
4 min read
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  1. Data & Insights

Early back to school spending favors fast fashion, discount retailers

Download full report: Analyzing Back To School Spending Using Earnest Transaction Data Contact Sales for more details. Back to school spending for states in which class is already back in session* fell YoY across most major retail categories in the four weeks ending August 16, 2023. Interestingly, Electronics (i.e. Computers & Tablets and General Electronics) […]
2 min read
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  1. Channel: Grocery

Seven State Treasurers Write FTC To Oppose Kroger-Albertsons Deal

It was just about a week ago that the secretaries of state from seven states – Arizona, Colorado, Maine, Minnesota, New Mexico, Rhode Island and Vermont – have written to Federal Trade Commission (FTC) Chair Lina Khan, calling for regulators to block Kroger’s proposed $24.6 billion acquisition of Albertsons. Now, seven state treasurers – from […]
2 min read
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  1. Channel: Dollar/Value

Dollar Tree Pays $1.35 Million OSHA Fine to Settle Safety Complaints

Dollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family Dollar chain, also has agreed to remediation of issues including blocked exits, access to fire […]
2 min read
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  1. Shopper & Customer

Retail’s Future is Phygital

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be here to stay. Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Consumers expect a seamless interaction with a brand when and where they want it. Retailers […]
3 min read
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  1. Technology & Innovation

Q2 Results Roundup: Walmart and TJX Shine, Target and Home Depot Stumble

The nation’s two biggest big-box retailers, Walmart and Target, reported markedly different results for their second quarters. For the three-month period ending July 28, 2023, Walmart’s net sales increased 5.4% over the same period last year, reaching $110.9 billion. Total revenue also grew, up 5.7% over last year’s Q2 to $161.6 billion, helped by a […]
3 min read
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  1. International

Reebok opens its first full-line store in Mexico

​[[“value”:” The brand is attempting a comeback since Adidas sold it at a major loss to Authentic Brands Group two years ago. Published Aug. 21, 2023 A pair of Reeboks. The brand reached number one in the 1980s but has steadily relinquished market share. Courtesy of Authentic Brands “]] 
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Editor’s Choice

  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
  4. Department: Beverage
  5. Department: HBC
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Retail Ecosystem
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Retail Operations
  16. Operations & Supply Chain
  17. Stores & Formats

Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
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  14. Operations & Supply Chain
  15. Stores & Formats

Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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