International – North America

  1. Media & Marketing

Learning to Surf a Post-SVB, Increasingly Volatile World

“You can’t stop the waves, but you can learn to surf.” – Jon Kabat-Zinn In the wake of the Silicon Valley Bank crisis, we go guest free to dive into a concept that Steve shares in his book and in many of his keynotes. It’s called VUCA, and it stand for Volatility, Uncertainty, Complexity, and […]
2 min read
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  1. Associates & Employees

Dollar General Commits $100M to Increasing Employee Hours as Labor Competition Continues

Dollar General will invest nearly $100 million to increase labor hours for its more than 170,000 store employees in 2023 to enable “consistent store standards while further enhancing the associate and customer experience,” said CEO Jeffrey Owen on the company’s fiscal year 2022 earnings call. The move comes as retailers continue to struggle to attract […]
2 min read
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  1. International

Inside H&M’s Strategy to Become a More Sustainable Organization

As Total Retail reported last week, H&M launched a resale program in collaboration with thredUP. “H&M Pre-Loved” offers shoppers an easy way to find secondhand pieces for their wardrobes. The new shop also continues the retailer’s sustainability mission of establishing circular business models for itself and customers. To learn more about its new resale program, Total Retail connected with Abigail […]
3 min read
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  1. Corporate Strategy

Glossier Bolsters C-Suite with New Creative, Marketing and Commercial Officers

Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer.  Suter joined Glossier in 2018 and has been behind much of Glossier’s […]
2 min read
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  1. Media & Marketing

Serve Up Convenience with Wallet-based Payment and Loyalty in One

[[“value”:” Share: The world is digitally transforming, and the pandemic has only accelerated the pace of that transformation. Customer expectations are skyrocketing, and they are demanding frictionless and seamless interactions with brands. Loyalty programs are no exception. While most businesses have launched loyalty programs to drive retention and growth, many struggle to deliver the results […]
2 min read
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  1. Channel: Convenience

7-Eleven Launches 7Charge, New EV Charging Network

Dallas Innovates reports that “7-Eleven today announced the rollout of 7Charge, which has begun delivering ‘a convenient and reliable fast-charging experience’ at several 7-Eleven stores locations in Texas, Florida, Colorado, and California—including at least two locations in Dallas and Fort Worth.” According to the story, “7-Eleven says it intends to build ‘one of the largest and most […]
< 1 min read
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  1. Department & Category

US favourite snack launches in UK

A favourite snack brand in the US, Chipoys crunchy rolled tortilla chips, have made their way across the Pond Authentically produced in Mexico, the bagged snacks provide consumers with the big, bold flavours that are in such high demand and will appeal to consumers looking for something new in the crisps, snacks and nuts category. […]
< 1 min read
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  1. Channel: Drug

Andre Persaud leaves Rite Aid

CAMP HILL, Pa. — Andre Persaud, chief retail officer at Rite Aid, has left the company. Bill Miller, senior vice president of central retail operations, will serve as acting head of retail operations. Chief pharmacy officer Karen Staniforth will oversee store pharmacy operations. The company provided no details on Persaud’s departure, saying, “We appreciate his […]
< 1 min read
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  1. Corporate Strategy

Silicon Valley Bank Collapse Hits Some Ecommerce Retailers, but Full Effect Remains to be Seen

The collapse of Silicon Valley Bank (SVB) is sending shockwaves through ecommerce, and some retailers are expecting significant setbacks from the loss of its services. The Department of the Treasury, Federal Reserve and FDIC have promised in a joint statement that all depositors will have access to their money as of March 13 through a […]
2 min read
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  1. Channel: Restaurants

Independent restaurants can Extend the Halo of ‘Better-4-You’ with Free Software

  Building your brand can be a great benefit today when you are targeting both Millennials and Gen Z consumers.  Digital natives have never had to adopt technology, they grew up with it.  Hand Held mobile marketing is simply they way they think, relate, and find relevance. Steven Johnson Grocerant Guru® at Tacoma, WA based […]
3 min read
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  1. Channel: Grocery

BONUS EPISODE: Suzanne Long, Chief Sustainability and Transformation Officer, Albertsons, Previews Her World Retail Congress Keynote

Welcome to a bonus episode of the Remarkable Retail podcast, presented by MarketDial. Steve and I are excited to take the podcast to the World Retail Congress at the Hotel Arts in Barcelona, April 25th – 27th. Steve will also be joining an amazing roster of speakers to present his take on why organizations need […]
3 min read
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  1. Technology & Innovation

Human-like robot successfully completes retail tasks in the first-ever trial

A Sanctuary AI robot has successfully completed 110 retail-related tasks in the first ever deployment of its kind at a Mark’s retail store in Langley, BC, Canada during a week-long… The post Human-like robot successfully completes retail tasks in the first-ever trial appeared first on Latest Retail Technology News From Across The Globe – Charged.
< 1 min read
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  1. Channel: Mass

Walmart Plans $1.5 Billion Investment in Mexico and Central America for 2023

Walmex, Walmart’s Mexico and Central America business, is planning to spend nearly $1.5 billion in the region in 2023. The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Walmex plans […]
2 min read
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  1. Channel: Mass

Walmart Plans $1.5 Billion Investment in Mexico and Central America for 2023

Walmex, Walmart’s Mexico and Central America business, is planning to spend nearly $1.5 billion in the region in 2023. The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Walmex plans […]
2 min read
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  1. Media & Marketing

Dot Com Bomb: The Sequel? with Special Guest Daniel McCarthy

This week we take on the question of whether we are on the cusp of a retail disruptor apocalypse, with the help of return guest Daniel McCarthy, Assistant Professor of Marketing at Emory University’s Goizueta School of Business and leading expert on customer-based corporate valuation. Before Dan joins us we briefly review the similarities between […]
3 min read
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  1. Operations & Supply Chain

Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website, in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. The ecommerce site closed on March 2, and the company expects to wind down […]
2 min read
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  1. Shopper & Customer

Enabling Real-Time Communication With SMS

With increasing emphasis on omnichannel strategy when engaging customers, real-time communication becomes essential as more and more consumers prefer brands to communicate with them via SMS. Consider the following data: 8 percent of Americans opt for SMS as their preferred communication channel to receive transactional updates; and 3 percent of American consumers wish to receive […]
2 min read
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  1. Channel: Dollar/Value

Dollar Tree closes 2022 with momentum

CHESAPEAKE, Va. – Dollar Tree Inc. today announced plans to accelerate its capital-spending plans following a strong financial performance the second half of the fiscal year ended January 28. “We are committed to driving further store productivity as we focus on developing our people, tools and technology to fuel our accelerated growth, while simplifying our […]
2 min read
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  1. Retail Ecosystem

The Brave New World of Retail Real Estate with the ICSC’s Tom McGee

This week we do a deep dive into the rapidly changing world of retail real estate with Tom McGee, the CEO of the ICSC, the industry’s biggest trade association. In a wide ranging conversation we get Tom’s view of how the industry continues to evolve from legacy concepts to marketplaces, what the pandemic did to […]
3 min read
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  1. Department: Food

Forget About Bird Flu.  The Super Pigs Are Coming.  Chaos Predicted.

From Fast Company: “Hordes of Canadian wild beasts dubbed ‘super pigs,’ which have been running amok in the frigid north, are now about to set foot in the United States. “Their arrival could wreak havoc on the ecological balance by menacing our native flora and fauna, wildlife, crops, livestock, pets, cities, and water quality, animal […]
2 min read
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  1. Retail Ecosystem

Prof G Markets: Home Depot and the Housing Crisis, Stellantis Beats Tesla, and the Lithium Market

This week on Prof G Markets, Scott breaks down why Home Depot’s disappointing earnings are indicative of healthy market trends. He also takes a look at promising earnings from Stellantis, the second largest EV seller in Europe behind Volkswagen and ahead of Tesla. Finally, Scott explains why companies and resources are nationalized, and discusses what […]
< 1 min read
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  1. Shopper & Customer

Loblaw expects profit growth to outpace sales in 2023

Loblaw expects its profits to grow more quickly this year than sales as Canadian consumers continue to deal with rising costs. The company, which owns its namesake grocery business and Shoppers Drug Mart, reported a gross margin of 30.6 percent in the latest quarter, down from 30.9 percent a year ago and up from 29.78 […]
< 1 min read
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  1. Associates & Employees

The Home Depot to Invest $1B to Raise Hourly Employee Wages

The Home Depot on Tuesday said it will spend an additional $1 billion to give its hourly employees a raise, as retailers and restaurants compete for workers, reports CNBC. The home improvement retailer announced the wage investment as it reported fourth-quarter earnings. It didn’t disclose the new average wage for employees, but said every market’s starting wage is […]
< 1 min read
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  1. Channel: Mass

Walmart Shutters Ecommerce-Only Stores Following Strategic Review

Walmart will shutter two ecommerce-only stores and five full-service locations following a thorough review process that determined the stores did not meet the retail giant’s financial expectations, according to information shared with Retail TouchPoints by a Walmart spokesperson. The decision was made based on multiple factors, including historic and current financial performance, and is line […]
< 1 min read
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  1. Shopper & Customer

Success at the Shelf in the U.K.: Advice from a Buyer to Brands

If you are considering entering the U.K. market, there are several things you should know about doing business with retailers there. Recently, RangeMe published a blog post on understanding the British consumer, focusing on overarching trends across the country’s retail landscape. In this post, We’ll get a buyer’s in-the-trenches perspective on some important items for […]
7 min read
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Trending Topics

Editor’s Choice

  1. Channel: Mass
  2. International
  3. Shopper & Customer
  4. Technology & Innovation

Tesco infuriates shoppers as it slashes Clubcard points value

Supermarket giant Tesco came under fire following the announcement that it will be reducing the value of Clubcard reward vouchers from June 2023. The reduction will come into force after… The post Tesco infuriates shoppers as it slashes Clubcard points value appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation
  2. Corporate Strategy
  3. Corporate Finance
  4. Partnerships & Alt Profit
  5. Media & Marketing
  6. Agencies & Vendors
  7. Data & Insights
  8. International
  9. Shopper & Customer
  10. Technology & Innovation

aisle 3 exits the CSS business and uses proceeds to support growth in sneaker category

AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […]
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  1. Partnerships & Alt Profit
  2. Partnerships & Alt Profit
  3. Shopper & Customer
  4. Technology & Innovation

Kroger lands deal for self-driving truck deliveries

Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
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  1. CPG: Food
  2. Channel: Grocery
  3. Department & Category
  4. Department: Beverage
  5. Department: Food
  6. Corporate Strategy
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Merchandising
  11. Owned Brands (Private Label)

Albertsons Redesigns and Expands Open Nature Own Label Line

Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […]
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