Legal & Criminal

Articles on illegal activity in the retail industry.

  1. Data & Insights

Unbossing: Reed Hastings from the Mountaintop!

We have entered the age of Debossification. An age where zones of control are being replaced by zones of influence. Where the future does not fit in mindsets of the past. An era of where smart leaders acknowledge that every career has a midnight hour and one should exit at five to 12. It is […]
4 min read
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  1. Trends & External Forces

As Costco Sues Feds For Tariff Refunds, Consumers Sue Costco For Their Piece

The Seattle Times reports that “a proposed class-action lawsuit against Costco is seeking to secure refunds for customers who helped pay tariffs on imported products. “Seven Costco members — including four from Washington — sued the Issaquah-based big-box warehouse club chain Friday in the U.S. District Court of the Western District of Washington. “The lawsuit targets the […]
2 min read
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  1. Technology & Innovation

Convenience retailer Scotmid Co-op announces investment in 4POS assisted checkout solution

Scotmid Co-op is rolling out assisted/hybrid checkout solutions as the convenience retailer looks to improve loss prevention and reduce theft (walk-offs). The £3.5 million investment in its store tech and checkout solutions from 4POS has also reduced checkout friction for customers, with dual screens allowing colleagues to step in and offer assistance to reduce shopper […]
3 min read
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  1. Trends & External Forces

Lost Mary warns of rise in counterfeit vapes

Lost Mary, the leading vape brand, is calling on retailers to remain vigilant against the threat of counterfeit vaping products. The brand says “bad actors” are increasingly turning to counterfeit versions of legitimate products in order to get around tightening regulations. As regulatory changes reshape… This story continues at Lost Mary warns of rise in […]
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  1. Trends & External Forces

The Top Pharmacy Benefit Managers of 2025: Market Share and Key Industry Developments

Three is still the magic number for pharmacy benefit managers (PBMs). For 2025, 80% of all equivalent prescription claims were processed by three companies: the CVS Caremark business of CVS Health, the Express Scripts business of Cigna, and the Optum Rx business of UnitedHealth Group. Express Scripts continued to pull ahead of its peers, while […]
3 min read
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  1. Technology & Innovation

Senator Mark Warner on AI’s Risks: “I Want To Be More Optimistic, But I Am Terrified.”

Senator Mark Warner seemed worried. Sitting in his office in Washington D.C., the three-term legislator from Virginia leaned forward, looked into his computer, and told me he didn’t believe the government, or anybody for that matter, was prepared for what might happen if AI reaches its potential. “I don’t think the government’s ready. I don’t […]
4 min read
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  1. Trends & External Forces

Look out for counterfeit nicotine pouches, warns leading supplier

Nicotine pouch supplier Northerner has warned that fake products are becoming an increasing risk. In an effort to battle the counterfeiters, the company has advised consumers to make sure they always buy from trusted retailers. Nicotine pouch use doubled between 2020 and 2024. Northerner’s head… This story continues at Look out for counterfeit nicotine pouches, […]
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  1. Media & Marketing

Society 2, Social Media 0, As Two Juries Cast Their Votes

It has been a bad couple of days for social media companies. Yesterday, a jury in Los Angeles found that “the social media company Meta and the video streaming service YouTube harmed a young user with design features that were addictive and led to her mental health distress,” according to the New York Times.  “Meta […]
4 min read
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  1. Trends & External Forces

Hampshire shoplifter handed 44 weeks in jail

A man has been jailed for almost a year for shoplifting and breaching a criminal behaviour order (CBO) in Aldershot. Pet food, ice cream, chocolate, butter and washing products worth £287 were stolen Co-op on Lower Farnham Road between 17 and 22 March. Police made… This story continues at Hampshire shoplifter handed 44 weeks in […]
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  1. Trends & External Forces

Fed welcomes improved shoplifting reporting system

The Federation of Independent Retailers (the Fed) has welcomed the introduction of an improved online system by Police Scotland for reporting shoplifting. Following a pilot launched in December 2025, the digital reporting system went live for all retailers in Scotland on March 23. The Fed’s… This story continues at Fed welcomes improved shoplifting reporting system […]
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  1. Merchandising

Retail Packaging Mistakes That Keep Your Product Off Shelves (and How to Fix Them)

You’ve poured blood, sweat, and resources into developing a product that solves a problem. You’ve validated the concept, built a community online, and you know your target audience inside and out. But when it comes to the pivotal moment of a customer scanning the aisle, does your packaging seal the deal or send them scrolling […]
4 min read
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  1. Technology & Innovation

Anthropic Takes The Pentagon To Court This Week. Here’s What Could Happen.

On Tuesday, a federal judge in California will hear Anthropic’s argument to freeze the supply-chain risk designation the government slapped on it after it refused to grant the Pentagon the right to use its Claude models for domestic surveillance or autonomous warfare. The hearing is a key next step in Anthropic’s parallel lawsuits against the […]
7 min read
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  1. Data & Insights

Spicy Thinking.

Image by Gemini “Charles’s conversation was as flat as a sidewalk, and everyone’s ideas filed along it in their ordinary clothes, exciting no emotion, no laughter, no reverie” ―Gustave Flaubert,Madame Bovary Today there is a surfeit of data and reports and white papers and podcasts and… AI is enabling the creation of content, video, presentations, […]
4 min read
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  1. Trends & External Forces

Shop thief jailed for breaching conditions

Police in Kent say they are making progress in the fight against retail crime after a repeat shoplifter who breached restrictions imposed on him was sent back to prison. Clive Tilley was given a Criminal Behaviour Order (CBO) preventing him from entering several supermarkets in… This story continues at Shop thief jailed for breaching conditions […]
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  1. Trends & External Forces

Your Views:  As Time Goes By

On the subject of dynamic pricing as reflected in electronic shelf labels – which some states want to ban – MNB reader Donald C. Taylor wrote: Probably a poor comparison and sure, the industries are different, but aren’t our local gas stations doing this exact same thing?  Prices change, prices are digitally displayed roadside, the […]
8 min read
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  1. Data & Insights

Abuse and threats against retail workers continue to grow, according to survey

Retail trade union Usdaw has launched statistics from its annual survey of nearly 9,000 retail staff showing that abuse and threats continue to grow, with violence still more than double pre-pandemic levels. With shoplifting having more than doubled since the pandemic, the survey found that… This story continues at Abuse and threats against retail workers […]
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  1. Department & Category

Food-pairing drive for Pepsi Max

Pepsi Max has launched a tongue-in-cheek marketing campaign with the slogan “that’s criminal” targeting people who forget to include the drink in their mealtime choices. The campaign is running across outdoor advertising, online and social media, using the brand’s existing #BetterWithPepsi platform. https://www.youtube.com/shorts/VMPfWqnTKyw The centrepiece… This story continues at Food-pairing drive for Pepsi Max Or […]
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  1. Technology & Innovation

Aldi UK ditches Greenwich, South East London Shop & Go checkout-free store experiment

Aldi UK is binning its checkout-free stores trial and converting its only Shop & Go location to a standard Aldi Local with self-service. The store in Greenwich, South East London went live in 2022 at a time when checkout-free stores were being touted by many industry observers as the next big thing in retail. But […]
3 min read
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  1. Retail Ecosystem

Commerce Riff with Sri & PVSB – March 17, 2026

Each week, the CPG Guys will riff on the hottest topics in the world of omnichannel commerce.  This week’s topics: McKinsey AI Breach Ulta Beauty Results Target price reductions Kroger Growth Priorities CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj’s Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/ DISCLAIMER: The content in this podcast episode […]
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  1. Trends & External Forces

Thousands of illegal cigarettes and counterfeit toys seized in Kirklees operation

Thousands of illegal cigarettes, tobacco and counterfeit toys have been seized in Kirklees Rural in operations to combat organised crime. Officers from the Kirklees Police and colleagues from West Yorkshire Trading Standards are continuing to investigate following significant seizures this month. Kirklees Rural NPT officers and PC… This story continues at Thousands of illegal cigarettes and counterfeit […]
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  1. Technology & Innovation

At Nvidia’s GTC, Jensen Huang Will Have to Sell AI to an Increasingly Skeptical Public

As Nvidia CEO Jensen Huang takes the stage at his company’s flagship GTC event on Monday, the stakes will be especially high. Nvidia’s annual conference is always a major moment for the company’s products and roadmap, but this year GTC will look more like a legitimacy test for the next phase of AI buildout. Nvidia’s […]
4 min read
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  1. Data & Insights

The mounting cost of voice fraud: Revenue loss, broken trust and operational strain

​[[“value”:” Voice fraud is now one of retail’s fastest-growing threats, and fraudsters are winning. A new survey by Modulate and Retail Dive’s Studio by Informa TechTarget found that eight in 10 retail and finance leaders faced moderately to highly sophisticated voice attacks in the past year. Tactics are evolving faster than most organizations can adapt. […]
4 min read
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  1. Technology & Innovation

Andrew Ross Sorkin on the Risk if AI Succeeds, Private Credit, Prediction Markets, and the SpaceX IPO

When Andrew Ross Sorkin released his book on the 1929 stock market crash last year, the prevailing worry was that the debt-reliant AI buildout might end in disaster. Now, six months later, the market is freaking out about AI’s potential to succeed. Every Anthropic blog post seems to cause a mini-meltdown in software stocks and […]
14 min read
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  1. Associates & Employees

REI cuts compensation as labor talks break down

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. REI Co-op is pushing back on accusations from the REI Union Wednesday that it illegally backed away from collective bargaining and unilaterally instituted cuts to pay and benefits. The labor collective — 11 unionized stores backed by various United Food and Commercial […]
2 min read
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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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