Legal & Criminal

Articles on illegal activity in the retail industry.

  1. Trends & External Forces
Online fraud cost digital commerce merchants $27 billion in 2021, so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud, “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. […]
  1. International
With the Covid-19 pandemic disrupting the global marketplace, a significant opportunity for e-commerce showed up. In the past few years, the space experienced epic growth because online shopping became a necessity for most customers, as stores and shops worldwide were forced to shut down during the quarantine. Thanks to the explosive growth of e-commerce, the […]
  1. Trends & External Forces
Business Insider reports that “the Federal Trade Commission has deepened an investigation into Amazon’s Prime subscription service and whether the e-commerce giant intentionally dupes consumers into signing up for the membership program. “The probe focuses on Amazon’s use of ambiguous language and design in its Prime sign-up and cancellation process, commonly known as ‘dark patterns.’  […]
  1. Media & Marketing
There is a terrific piece in the New York Times this weekend about Scott Galloway, the media personality/business professor./serial entrepreneur-investor, and the unique brand he has established. The story says that “Galloway serves a heady cocktail of data-driven analysis, bold-to-brash bets, center-left politics, dirty jokes and sudden emotional vulnerability that appeals to his core audience […]
  1. Media & Marketing
Tesla held its annual shareholder meeting, which the company now refers to as its Cyber Roundup, Thursday at the Tesla Gigafactory Texas. The Cyber Roundup comes just a couple of weeks after Tesla reported its Q2 earnings, which showed quarterly revenue declines caused by production challenges, even as the company grew year-over-year. The agenda had 13 shareholder […]
  1. Trends & External Forces
Dive Brief: Ahold Delhaize announced on Wednesday it has named Jan Ernst de Groot as its first chief sustainability officer. In the newly created role, de Groot will head up Ahold Delhaize’s Environmental Social Governance (ESG) work. De Groot will also retain his role as chief legal officer for the grocery company. Ahold Delhaize noted that de Groot has a “track record of leading transformative sustainability programs at companies and supervisory […]
  1. Corporate Strategy
WEST SACRAMENTO, Calif. – The Raley’s Cos. has promoted three leaders, the company said Tuesday. Craig Benson was named chief information technology officer, Helen Singmaster was promoted to senior vice president and general counsel, and Matt Hilbrink was promoted to vice president of enterprise risk and asset Protection. The company said that all three roles are for […]
  1. Trends & External Forces
Retailers are putting everyday items such as aluminum foil, candy, dish detergent, soap and toothpaste behind lock and key in some locations due to organized retail crime activity. “It’s [locking items up] extremely discouraging to customers,” said Paco Underhill, the founder and CEO of Envirosell. “It is a brutal experience for the merchant, too.”
  1. Technology & Innovation
Real estate is one of the largest operating expenses for retailers worldwide. Second only to labor costs, rent can account for more than 30 percent of expenses and, according to research from JLL and IBIS World, can absorb up to 13 percent of sales revenue. However, despite their significance, leases aren’t always properly managed. According […]
  1. Technology & Innovation
There are 54 million disabled Americans, making up the third-largest market segment. And like their able-bodied counterparts, they shop, bank and carry on large portions of their lives online. Website owners should ensure that websites and apps are accessible by following accessibility best practices like coding for keyboard navigation and adding captions to videos.  In brick-and-mortar stores, […]
  1. Media & Marketing
In its latest effort to boost users and specifically app usage, Twitter is testing out a new way to get people engaged: those who are new to the social network will be able to give the app a test drive without signing up for an account. The limited functionality will let those who download the […]
  1. Technology & Innovation
The regulatory environment surrounding crypto is shifting stateside as the SEC takes aim at major players in the web3 world, promising to shake up business as usual with aggressive action. This week on Chain Reaction, we sat down with David Nage. Nage is a Principal at Arca overseeing their early stage fund with a primary […]
  1. Channel: Ecommerce & Digital
Welcome back to This Week in Apps, the weekly TechCrunch series that recaps the latest in mobile OS news, mobile applications and the overall app economy. Global app spending reached $65 billion in the first half of 2022, up only slightly from the $64.4 billion during the same period in 2021, as hypergrowth fueled by […]
  1. Shopper & Customer
Yesterday, MNB reported on a bipartisan effort by two senators – Democrat Dick Durbin of Illinois and Republican Roger Marshall of Kansas – to introduce legislation that would “give merchants power to process many Visa Inc. and Mastercard Inc. credit cards over different networks,” creating greater competition that would, ideally, be beneficial for consumers. The […]
  1. Department: Consumer Durables
Guess what? The iconic world of Geoffrey the Giraffe, Toys “R” Us, is back. Toys “R” Us is a Phoenix Brand. A Phoenix Brand is a brand that has been burned to ashes yet attains new life and rises the next day. The mythology around the Phoenix is that it is a symbol of renewal. […]
  1. Technology & Innovation
The Federal Trade Commission (FTC) just sued to block Meta from acquiring a VR company, saying it would put the social media giant “one step closer to its ultimate goal of owning the entire ‘Metaverse.’” That’s something CEO Mark Zuckerberg had better get on with, given the dismal Q2 earnings report the company released on […]
  1. Shopper & Customer
Approximately 12% of people in the UK have been the victims of payments fraud in the last four years, according to a new report by ACI Worldwide. The research reveals… The post Consumers are increasingly falling victim to payments fraud, report reveals appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Trends & External Forces
Part 1 of 2: Latest Retail Crime Statistics and Inflation–Recession Impact Late last year sensational ‘flash rob’ pre-holiday events elevated concerns with retail crime. “On Black Friday alone, a crew of eight made off with $400 worth of sledgehammers, crowbars and hammers from a Home Depot in Lakewood, Calif.; a group ransacked a Bottega Veneta boutique in […]
  1. Trends & External Forces
As reported last Thursday, Amazon will spend $3.9 billion to acquire 1Life Healthcare Inc., which under the name One Medical provides membership-based primary healthcare services to employees for more than 8,000 companies in a dozen major US markets.  This is Amazon’s third largest acquisition, after Whole Foods ($13.7 billion in 2017) and MGM ($8.5 billion […]
  1. Technology & Innovation
The Co-op has been served with a legal complaint over its use of its live facial recognition cameras. Watchdog Big Brother Watch and data rights firm AWO believe that the… The post Watchdog fumes at Co-op’s use of facial recognition tech appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Trends & External Forces
Retail e-commerce sales surpassed $4.9 trillion worldwide last year and are predicted to exceed $5.5 trillion by the end of 2022. However, to eight out of 10 small to midsize business (SMB) owners, those numbers aren’t striking joy as worries over a looming recession mount. Over half of Wall Street’s investment and economic professionals seem to […]
  1. Data & Insights
Regardless of the size, each company needs to protect its data, including vital users and network information. Any company can suffer immensely from a data breach, particularly small businesses which may not be poised for the springing threat. Cybersecurity threats may arise from the typical outsider system hacking or minor employee errors. Incorporating MPLS (Multiprotocol […]
  1. Trends & External Forces
Prime Day Performance Appears to Have Exceeded Expectations: Based on our conversations with brands over the last week, Prime Day looked to perform above expectations for the majority of vendors. Some of the outperformance seemed to be due to more modest expectations going into the multiday event as there was real anxiety and concern around […]
  1. Technology & Innovation
Hang, a B2B startup, is using NFTs to innovate loyalty programs for a number of big brands. The firm’s clients include Budweiser, Bleacher Report, Pinkberry, Bonnaroo and Superfly. “For most brands at a certain scale, it’s pretty hard to offset increasing customer acquisition costs,” Hang co-founder and CEO Matt Smolin said to CNBC in a […]
  1. Department: Nonfood
Every individual, team and company might benefit from periodically going through an exercise of re-imagining themselves as if they were a start-up beginning again with a blank sheet of paper. A time to consider this exercise is either when you feel you are at an impasse, or you sense a rapidly changing environment. Even if […]

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Editor’s Choice

  1. Data & Insights
  2. Department & Category
  3. Department: Beverage
  4. Department: Food
  5. ESG
  6. Agencies & Vendors
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Retail Operations
  11. Holiday & Events
  12. Merchandising
Why Amazon, Attributes, and Label Claims Matter According to the Nutrition Business Journal’s Supplement Business Report, supplements showed staying power in 2021 even as shoppers returned to more traditional shopping behavior. The beginning of the pandemic spurred historic 14.5% growth in 2020, a rate that was destined to level off once the world moved away […]
  1. Channel: Mass
  2. Department & Category
  3. Department: Consumer Durables
  4. Department: HBC
  5. Corporate Strategy
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Data & Insights
  9. Shopper & Customer
  10. Technology & Innovation
  11. Trends & External Forces
  12. Retail Operations
  13. Associates & Employees
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats
Walmart reportedly is laying off some corporate employees to “better position the company for a strong future,” according media reports. Walmart did not confirm the number of job cuts, but the layoffs will reportedly impact about 200 employees across the merchandising, global technology and real estate teams, people familiar with the matter told The Wall […]
  1. Trends & External Forces
  2. Trends & External Forces
  3. Associates & Employees
KEY POINTS Beyond Meat lowered its 2022 revenue forecast and announced it will trim its workforce by 4% The company cited inflation, rising interest rates and recession concerns for the revised outlook. The company’s net sales also dropped 1.6% to $147 million and its net loss widened. Vegetarian sausages from Beyond Meat Inc, the vegan burger maker, […]
  1. ESG
  2. ESG
  3. Trends & External Forces
Dive Brief: Ahold Delhaize announced on Wednesday it has named Jan Ernst de Groot as its first chief sustainability officer. In the newly created role, de Groot will head up Ahold Delhaize’s Environmental Social Governance (ESG) work. De Groot will also retain his role as chief legal officer for the grocery company. Ahold Delhaize noted that de Groot has a “track record of leading transformative sustainability programs at companies and supervisory […]

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