Data & Insights Why Retailers Need Data Competency Before Compliance In the ever-evolving landscape of data privacy, businesses and marketing leaders are facing significant challenges when it comes to understanding and achieving data compliance. The introduction of new cookie-less addressability solutions and interoperability standards across ID resolution platforms has made it increasingly difficult for retail brand teams to navigate and identify the right path towards […] Basil Hatto September 27, 2023September 27, 2023 2 min read Data & InsightsGovernmentConsumersHealth & WellnessTechnology & InnovationPredictions and ForecastsExecutivesLegal & CriminalMarketing: In StoreMarketing: Social MediaInternational - North AmericaBrick and Mortar 0 Saving Bookmark this article Bookmarked
Data & Insights Behind the Retail Checkout: The Importance of Tokenization and Data Portability A frictionless checkout experience and a need for data security and portability are crucial concerns for retailers and consumers alike. On one side, consumers demand payment optionality at checkout, while on the other, retailers strive to meet that challenge by utilizing various payment service providers (PSPs) and payment methods. It’s no wonder then that at […] John Lunn September 27, 2023September 27, 2023 2 min read Data & InsightsTechnology & InnovationConsumersLegal & CriminalShoppersTrends: FinanceExecutivesMarketing: In StorePredictions and ForecastsStore LocationStrategyPartnershipsBrick and Mortar 0 Saving Bookmark this article Bookmarked
Trends & External Forces FTC, 17 States Sue Amazon on Antitrust Charges The Federal Trade Commission (FTC) and 17 state attorneys general filed a sweeping antitrust lawsuit against Amazon.com Tuesday seeking to bar the company from allegedly abusing its powers to raise prices for shoppers and levy high fees against businesses that sell on its platform. The lawsuit, filed in Western Washington district court, marks a historic political […] Joe Keenan September 27, 2023September 27, 2023 < 1 min read GovernmentAmazonLegal & CriminalShoppersConsumersTechnology & InnovationPricing & PromotionsMeta (Facebook)Marketing: Social MediaGoogle 0 Saving Bookmark this article Bookmarked
Trends & External Forces FTC sues Amazon, says the ecommerce giant is a monopoly [[“value”:” Amazon is being sued by the Federal Trade Commission and 17 state attorney generals for “acting like a monopoly” and preventing businesses from emerging and succeeding. The FTC says the delivery giant uses “a set of interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power.” Related: Amazon Fresh ‘zombie’ […] Supermarket News September 27, 2023September 27, 2023 2 min read AmazonGovernmentLegal & CriminalShoppersBrick and MortarDept. FreshCompetitionCustomer ExperienceDeliveryHealth & WellnessResults & InvestmentDept. Natural / OrganicTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Trends & External Forces FTC Suit Claims Amazon Illegally Maintains Monopoly Power Editor’s Note: This article has been updated since it was published earlier today. A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon, alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement. The agency […] Retail TouchPoints September 27, 2023September 27, 2023 3 min read AmazonGovernmentLegal & CriminalConsumersCompetitionShoppersExecutivesMarketing: Social MediaOperations & Supply ChainCustomer ExperiencePartnershipsHealth & WellnessPricing & PromotionsDeliveryDept. NonfoodDept. Natural / OrganicDept. ApparelMerchandisingTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Stores & Formats Target says it will close nine stores in major cities, citing violence and theft [[“value”:”It’s the latest move related to theft for Target, which has been outspoken about the industrywide problem of organized retail crime.”]] CNBC September 26, 2023September 26, 2023 < 1 min read TargetLegal & CriminalBrick and Mortar 0 Saving Bookmark this article Bookmarked
Trends & External Forces FTC, 17 states sue Amazon for ‘exploiting its monopoly power’ The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.” Grocery Dive September 26, 2023September 26, 2023 < 1 min read GovernmentAmazonCompetitionTechnology & InnovationLegal & Criminal 0 Saving Bookmark this article Bookmarked
Trends & External Forces FTC Antitrust Suit Against Amazon Expected This Week Politico reported on Friday that “a long-awaited antitrust case against Amazon’s massive online retail operations is expected to be filed in federal court as soon as Tuesday. “The Federal Trade Commission has been preparing a complaint since at least the start of this year targeting an array of Amazon’s business practices. The exact details of […] MorningNewsBeat September 26, 2023September 26, 2023 2 min read GovernmentAmazonLegal & CriminalOperations & Supply ChainCompetitionUnileverMarketing: Loyalty & SubscriptionMarketing: In Store 0 Saving Bookmark this article Bookmarked
Trends & External Forces The INFORM Act: Will Counterfeiters Scatter Like Cockroaches Under a Light? Consumers, retailers and intellectual property (IP) owners are likely to benefit from the INFORM Consumers Act. The sale of counterfeit and pirated goods totaled $509 billion globally in 2016, according to an OECD report. Traditionally, individuals sold such goods at flea markets and on street corners. Today they reach a much wider audience through online […] Jeremiah J. Foley September 26, 2023September 26, 2023 3 min read Legal & CriminalConsumersAmazonWalmartGovernmentPricing & PromotionsReturnsOperations & Supply ChainData & InsightsDeliveryDept. ApparelPop UpsBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Drug Report: Rite Aid to Close Hundreds of Stores in Bankruptcy Filing Rite Aid is negotiating terms of a bankruptcy plan that could see a significant number of its more than 2,100 drugstores permanently close, according to a report. People familiar with the company’s talks with creditors told The Wall Street Journal that Rite Aid has proposed to close as many as 500 stores in bankruptcy, and either sell […] Joe Keenan September 26, 2023September 26, 2023 < 1 min read Brick and MortarRite AidBankruptcyWalgreensCVSOperations & Supply ChainLegal & CriminalKraftHeinzHealth & WellnessEconomyDept. Pharmacy 0 Saving Bookmark this article Bookmarked
Channel: Grocery Kroger breaks ground on first Marketplace store [[“value”:” Kroger has started construction on its first Marketplace store in Plano, Texas, which will replace a smaller Kroger store nearby, reports local news outlet The Dallas Morning News. Kroger’s first Marketplace store is the largest format at 124,000 square — 55,000 square feet bigger than the existing store. The store location is […] Supermarket News September 26, 2023September 26, 2023 2 min read KrogerBrick and MortarStore LocationDept. NonfoodWalmartAlbertsons / SafewayRegional GroceryPredictions and ForecastsExecutivesMergersMerchandisingLegal & CriminalResults & InvestmentGovernmentDept. PerimeterRestaurantsC&S Wholesale GrocersDept. FuelDept. FreshDept. DairyDept. AppliancesDept. ApparelAssociatesMarketing: In StoreDept. Toys & Games 0 Saving Bookmark this article Bookmarked
Department: Food Ethical Sourcing Storytelling: Why it’s Important for Retailers and Brands Fair Trade month is observed in October to raise awareness about fair trade practices and products. It’s a time to celebrate ethical and sustainable shopping and support products that prioritize fair wages, safe working conditions, and environmental responsibility. When products are sold as Fair Trade Certified, a fraction of the sale returns to the producer […] RangeMe September 25, 2023September 25, 2023 4 min read SustainabilityAssociatesConsumersDept. FreshDept. PerimeterHealth & WellnessOperations & Supply ChainVendorsCOVID19ReturnsMarketing: Social MediaDept. GroceryESG and CSRResults & InvestmentGovernmentDept. LaundryLegal & Criminal 0 Saving Bookmark this article Bookmarked
Retail Operations Aptos GM: “Omnichannel focus has turned toward practicality, profitability” Zaki Hassan, General Manager for EMEA & APAC at retail technology solutions provider Aptos. Credit: Aptos. Retail technology solutions provider Aptos has suggested that companies are taking a cautious approach to investing in their omnichannel operations in the current economic landscape. The firm, which is a supplier to upwards of 500 retail brands around the […] Retail Insights Network September 22, 2023September 26, 2023 4 min read OmnichannelShoppersTechnology & InnovationConsumersOperations & Supply ChainAssociatesMarketing: Loyalty & SubscriptionEconomyCustomer ExperienceResults & InvestmentSustainabilityDept. ApparelWeatherData & InsightsBrick and MortarInternational - UKMarketing: In StoreMarketing: TradeMerchandisingTech: CashierlessPackagingPredictions and ForecastsPricing & PromotionsRestaurantsStrategyLegal & Criminal 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: Wisdom From Frankie Five Angels Earlier this week I did a FaceTime in which I expressed a certain amazement with stories about how many men spent a lot of time on a regular basis thinking about the ancient Roman empire. I mentioned that I’m not one of those men – I maybe think about it when watching “Gladiator” and “A […] MorningNewsBeat September 22, 2023September 22, 2023 6 min read Health & WellnessAmazonDept. GroceryDept. BeverageGovernmentDeliveryShoppersConsumersMarketing: Loyalty & SubscriptionRestaurantsCOVID19Operations & Supply ChainPodcastsInternational - UKKraftHeinzKrogerExecutivesPartnershipsStrategyEconomyMarketing: BroadcastDept. Adult BevBrick and MortarAssociatesSustainabilityLegal & CriminalTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Trends & External Forces Three Amazon Execs Added To FTC Lawsuit Over Prime Subscriptions Bloomberg reports that “three Amazon executives were accused by the U.S. Federal Trade Commission of participating in an alleged plan to make it difficult for customers to cancel subscriptions to the company’s Prime membership service. “Senior Vice Presidents Neil Lindsay and Russell Grandinetti, along with Vice President Jamil Ghani, were added as defendants Wednesday in […] MorningNewsBeat September 22, 2023September 22, 2023 2 min read AmazonGovernmentLegal & CriminalExecutivesConsumersInternationalAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Starring Asda, Walmart, and Decathlon: RTIH’s biggest retail technology news stories of the week It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including autonomous stores, virtual commerce, Just Walk Out tech meets RFID, and phone shops reinvented. 1. Pixevia works with […] Retail Technology Innovation Hub September 22, 2023September 22, 2023 5 min read Technology & InnovationAIMarketing: Social MediaWalmartTwitterBrick and MortarAmazonShoppersTech: CashierlessExecutivesDept. ApparelMeta (Facebook)Trends: TechInternational - UKDeliveryStore LocationCustomer ExperienceTescoStore FormatOperations & Supply ChainConsultingStrategyBest BuyDept. BeverageDept. FreshDept. Grocerysocial commerceInternational - North AmericaLegal & CriminalAssociatesPredictions and ForecastsMerchandising 0 Saving Bookmark this article Bookmarked
Technology & Innovation Computer vision beckons as grocers search for ways to reduce shrink Tech vendors say retailers are showing growing interest in using AI-based systems as a way to stop theft — and the solutions providers are stepping up with innovations. Grocery Dive September 21, 2023September 21, 2023 < 1 min read Technology & InnovationAIVendorsLegal & Criminal 0 Saving Bookmark this article Bookmarked
Trends & External Forces Safeguarding Brand Integrity and Trust Amid Counterfeit Concerns Counterfeiting is a pressing concern for businesses globally, transcending all sectors and demographics. It affects the brick-and-mortar, catalog, and e-commerce sectors and undermines customer retention, service, management, merchandising, mobile, and omnichannel integration. It encompasses everything from fake consumer goods to fraudulent copies of digital products. This rising tide of counterfeiting is fueled by an intricate […] Scott Scully September 21, 2023September 21, 2023 3 min read Legal & CriminalConsumersShoppersInternationalOperations & Supply ChainOmnichannelAIPredictions and ForecastsPartnershipsMarketing: BrandMerchandisingTechnology & InnovationMarketing: PrintMarketing: Loyalty & SubscriptionData & InsightsGovernmentExecutivesDeliveryblockchainPackaging 0 Saving Bookmark this article Bookmarked
Channel: Grocery UFCW cites ‘echoes of Haggen’ in proposed C&S deal The United Food and Commercial Workers union on Wednesday expressed deep concerns about the proposed acquisition of 413 Kroger- and Albertsons-owned stores by C&S Wholesale Grocers. “It looks like Haggen 2.0,” said Kim Cordova, president of UFCW Local 7 in Colorado and Wyoming, referring to Haggen’s 2015 implosion after acquiring 146 Safeway and Albertsons stores […] Supermarket News September 21, 2023September 21, 2023 4 min read Albertsons / SafewayAcquisitionBrick and MortarRegional GroceryAssociatesMergersKrogerData & InsightsOperations & Supply ChainGovernmentShoppersDept. GroceryStore LocationResults & InvestmentConsumersC&S Wholesale GrocersExecutivesLegal & CriminalPredictions and ForecastsBankruptcyDept. Fresh PreparedCOVID19Dept. DeliMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Technology & Innovation Office Hours: The Future of Legal Tech and AI, How to Cope with Financial Stress as an Entrepreneur, and Why Young and Ambitious People Should Move to a Global City Scott answers a question about how AI might benefit the legal industry. He then takes a question about dealing with the financial stress and uncertainty that comes with entrepreneurship. He wraps up with advice to a listener who is deciding whether to move to London and start a job in trading. Music: https://www.davidcuttermusic.com / @dcuttermusic […] The Prof G Show September 20, 2023September 20, 2023 < 1 min read Technology & InnovationAIResults & InvestmentLegal & CriminalPredictions and ForecastsDept. NonfoodInternational - UK 0 Saving Bookmark this article Bookmarked
Technology & Innovation Bridging Online and Offline Retail in the ‘Phygital’ Era Via Mobile Phones Physical and digital retail have largely remained separate, with purchases made either offline or online. But consumer behaviors are changing; we scan QR codes in physical stores to make payments or learn more about a certain product; we use mobile apps to redeem offline discounts on our frequent purchases. And now, brands are increasingly embracing […] Toby Rush September 20, 2023September 20, 2023 3 min read Technology & InnovationConsumersShoppersCryptoMarketing: TradePricing & PromotionsDept. ApparelCustomer ExperiencePredictions and ForecastsStore LocationAmazonAssociatesExecutivesPartnershipsTech: CashierlessTech: AR and VRSustainabilityRegional GroceryPop UpsblockchainNFTMetaverseLegal & CriminalGiant EagleMarketing: Direct & PersonalizationBrick and MortarCircle KData & InsightsAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Data & Insights The True Cost of Loyalty: Why it’s Crucial for Retailers to Protect Loyalty Data Loyalty is big business. In the U.S., research has shown that there are over 3.3 billion loyalty memberships. Programs span across almost all markets, from supermarkets and restaurants to beauty and hospitality. For organizations, a loyalty program that resonates with consumers can set them apart from competitors. Last year, for example, Starbucks told investors that […] Erfan Shadabi September 20, 2023September 20, 2023 3 min read Data & InsightsMarketing: Loyalty & SubscriptionLegal & CriminalConsumersShoppersPartnershipsTechnology & InnovationStrategyRestaurantsExecutivesOperations & Supply ChainInternational - UKDept. HBCEconomyMarketing: TradePricing & PromotionsDept. NonfoodConsulting 0 Saving Bookmark this article Bookmarked
Trends & External Forces Fog Is the Latest Tool Retailers Are Deploying To Fight Theft U.S. retailers are turning to innovative security measures to combat rising concerns over smash-and-grab robberies, with some installing fog-based security systems. The Density Security Fogger emits a dense, dry fog that quickly fills a store, drastically reducing visibility and disorienting potential thieves. According to Mike Egel, president of DensityUSA, this fogger is significantly more effective… RetailWire September 20, 2023September 21, 2023 < 1 min read Legal & Criminal 0 Saving Bookmark this article Bookmarked
Trends & External Forces Google Challenges EU Antitrust Fine In Final Appeal (RTTNews) – Google, a subsidiary of Alphabet, is making a last-ditch effort to contest a hefty 2.42 billion euro or $2.6 billion antitrust fine imposed by the European Commission in 2017. The fine, arising from allegations of market abuse through Google’s online shopping service, NASDAQ - Markets September 20, 2023September 21, 2023 < 1 min read GoogleGovernmentLegal & Criminal 0 Saving Bookmark this article Bookmarked
Merchandising Amazon’s Reduced Packaging Plans Open Pandora’s Box While Amazon.com’s impact on e-commerce is sizable, arguably one of the most impressive parts of the company has less to do with selling products and more about delivering them. In 2014, the company had a 0 percent logistics market share. As reported by Axios in 2020, just six years later, Amazon’s logistics arm overtook FedEx […] Heather Hoover-Salomon September 19, 2023September 19, 2023 2 min read PackagingAmazonDeliveryOperations & Supply ChainDept. PaperSustainabilityMarketing: BroadcastStreamingDept. NonfoodDept. BeverageLegal & CriminalHealth & WellnessConsumersDept. Toys & GamesDept. BabyExecutives 0 Saving Bookmark this article Bookmarked
Associates & Employees Walmart Sued by US Agency Over Test That Screened Out Disabled Workers The Equal Employment Opportunity Commission (EEOC) has filed a lawsuit against Walmart, alleging that the company wrongfully terminated hourly workers with disabilities who couldn’t pass a computer-based test unrelated to their job duties. The test, implemented by Walmart nationwide in 2015, reportedly lacked accommodations for workers with disabilities as required by federal law. The EEOC… RetailWire September 19, 2023September 21, 2023 < 1 min read AssociatesWalmartLegal & Criminal 0 Saving Bookmark this article Bookmarked
Trends & External Forces New York is cracking down on illegal weed stores as legal market struggles to take hold New York is stepping up its efforts to stop unlicensed smoke shops from selling marijuana, as the state struggles to boot up its legal marketplace. CNBC September 18, 2023September 18, 2023 < 1 min read Legal & CriminalBrick and MortarCannabis 0 Saving Bookmark this article Bookmarked
Trends & External Forces Prof G Markets: Google’s Antitrust Trial, Birkenstock’s IPO, and Surge Pricing at the Pub This week on Prof G Markets, Scott makes a case for breaking up Google. He then shares his excitement around Birkenstock going public, and discusses the merits of surge pricing across industries — even at the pub. Learn more about your ad choices. Visit podcastchoices.com/adchoices The Prof G Show September 18, 2023September 18, 2023 < 1 min read PodcastsGoogleStart UpsResults & InvestmentLegal & CriminalGovernment 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Your Views: Higher Purposes I did a FaceTime the other day about how employee disengagement actually can be an infection that can ravage an organization. One MNB reader responded: Businesses that are grounded in higher purpose, mission, values and beliefs offer their customers an opportunity to be part of something greater than themselves. In tandem, these organizations culturally are […] MorningNewsBeat September 18, 2023September 18, 2023 4 min read Dept. FreshDollar GeneralRegional GroceryAldiShoppersDeliveryAssociatesAmazonAhold DelhaizeOperations & Supply ChainAcquisitionOcadoMarketing: TradeCOVID19MerchandisingBrick and MortarAlbertsons / SafewayDept. PerimeterDept. GroceryWalmartHealth & WellnessKrogerLegal & CriminalPricing & PromotionsResults & Investment 0 Saving Bookmark this article Bookmarked
Trends & External Forces Independent retail bodies push for urgent government help amid rising crime The Federation of Independent Retailers (the Fed) and the British Independent Retailers Association (BIRA) have written to policing minister Chris Philp calling for a government grant to be created to help them beef up their security systems amid a shoplifting epidemic. The letter comes as latest Office of National Statistics data show that shoplifting increased […] Talking Retail September 18, 2023September 18, 2023 < 1 min read GovernmentLegal & CriminalInternational - UKDept. NonfoodData & Insights 0 Saving Bookmark this article Bookmarked
Technology & Innovation Technology & Innovation ‘Money Doesn’t Stink:’ The Sad State Of Affairs In Ad Tech After 12 years of working in – or adjacent to – the ad tech industry, I am coming to terms with the simple answer to many depressing questions. The post ‘Money Doesn’t Stink:’ The Sad State Of Affairs In Ad Tech appeared first on AdExchanger. Written by AdExchanger September 26, 2023September 26, 2023 Saving Bookmark this article Bookmarked
Department: Consumer Durables Department: Consumer Durables Corporate Strategy Lego Abandons One of Its Projects To Make Oil-Free Bricks -FT Danish toymaker Lego has reportedly abandoned a prominent initiative to eliminate oil-based plastics from its bricks. This decision comes after the company discovered that the new material, recycled polyethylene terephthalate (RPET), would result in higher carbon emissions. Lego’s CEO, Niels Christiansen, mentioned that extensive testing revealed it was challenging to find a material that met… Written by RetailWire September 26, 2023September 26, 2023 Saving Bookmark this article Bookmarked
Channel: Drug Shopper & Customer Trends & External Forces Stores & Formats CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying… Written by RetailWire September 26, 2023September 26, 2023 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Amazon Invests $4 Billion in AI Company Anthropic Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early […] Written by Retail TouchPoints September 25, 2023September 26, 2023 Saving Bookmark this article Bookmarked
Channel: Marketplace Partnerships & Alt Profit Media & Marketing Retailer Media Shopify Audiences Adds Criteo, Its First Open Web Ads Partner Shopify Audiences debuted last year with only Google and Meta. In January, Pinterest was added to the mix. Now TikTok, Snap and, notably, Criteo will be able to plug into The post Shopify Audiences Adds Criteo, Its First Open Web Ads Partner appeared first on AdExchanger. Written by AdExchanger September 25, 2023September 26, 2023 Saving Bookmark this article Bookmarked