Dept. Paper

  1. Data & Insights
Autoimmune disorders occur when the body’s immune system mistakenly attacks healthy tissues, leading to various health issues. The global market for diagnosing these conditions has grown significantly due to advances in medical technology. In this blog, we’ll explore the latest trends and opportunities in autoimmune disease diagnostics, offering insights for healthcare professionals and investors alike.
  1. Channel: Drug
It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this year, things held to form when media in Massachusetts reported a sales tax calculation error on the Walgreens ecommerce website. The facts as reported support the notion of an honest mistake by the […]
  1. Shopper & Customer
CHICAGO — U.S. retail sales revenue in February remained flat in the discretionary general merchandise and consumer packaged goods categories and units declined 1% compared to the same month last year, according to. Circana. Discretionary general merchandise spending declines continued at the newly established levels, with 5% dollar and 4% unit sales declines compared to […]
  1. Channel: Grocery
MNB reader Karl Graff emailed me about yesterday’s story concerning the staff of a Wisconsin Dollar General store that quit en masse, and my comment that “dollar stores in general have a reputation for cutting corners wherever and whenever possible, with low staffing levels that put enormous stress on the folks who do work there.  […]
  1. Technology & Innovation
In the domain of innovative technologies, the 3D cell culture market, illuminated in the extensive study “3D Cell Cultures: Technologies and Global Markets,” emerges as a beacon of innovation, poised for exponential growth and transformative impact. With escalating demand in drug discovery, disease modeling, and regenerative medicine, the market’s trajectory reflects a landscape ripe with […]
  1. Trends & External Forces
The New York Times has a piece about the impetus for shrinkflation, and the underlying economics. “Companies are downsizing products without downsizing prices, and consumer posts from Reddit to TikTok to the New York Times comments section drip with indignation at the trend, widely known as ‘shrinkflation’,” the story says, noting that “the practice isn’t […]
  1. Shopper & Customer
MNB reader Doug Galli has a reaction to my argument that while Amazon may try to steer shoppers to products with higher margins, so do many retailers: Kevin, you are correct on this point of how retailers “merchandise” and market their respective stores. You work to steer customers toward higher margin products, which might not […]
  1. Data & Insights
Imagine a world where a single drop of blood can unlock a treasure trove of health insights. That’s the promise of IVD analyzers, a diverse range of instruments catering to a multitude of tests, from routine blood sugar checks to complex genetic analyses. In today’s era of advanced healthcare, In Vitro Diagnostics (IVD) analyzers play […]
  1. Department: Nonfood
The Cheeky Panda is launching Bamboo Balsam Tissues with Aloe Lotion. Dave Southgate, director of retail at The Cheeky Panda says: “With the sniffle season upon us and sustainability trends on the rise, our Bamboo Balsam Tissue with Aloe Lotion is not just a tissue;… This story continues at The Cheeky Panda introduces new Bamboo […]
  1. Department: HBC
Lots or response to yesterday’s FaceTime, in which I went to McDonald’s to road test the supposedly new-and-improved burgers that have been seven years in the making. MNB reader Barbara Watters wrote: Love the morning FaceTimes.  Your McDonald’s segment had me remembering my recent Big Mac a few weeks ago.  Blah and bleg.  The flavor […]
  1. Corporate Finance
​[[“value”:” Dive Brief The dental company’s financial issues partially stemmed from the COVID-19 pandemic. Now it plans to liquidate if it can’t find a buyer. Published Oct. 2, 2023 A SmileDirectClub display from a Beverly Hills, California, event. The company saw revenue decrease 37.3% between 2019 and 2022. Presley Ann / Stringer via Getty Images […]
  1. Trends & External Forces
​ ​[[ 10:00AM Pandemic purchases lead to record reports of unreceived goods By Emma Fletcher Online shopping has been a lifeline for many people hunkering down to help reduce the spread of COVID-19. But as online orders have increased, so too have reports to the FTC’s Consumer Sentinel Network about sellers failing to deliver on promises […]
  1. Merchandising
While Amazon.com’s impact on e-commerce is sizable, arguably one of the most impressive parts of the company has less to do with selling products and more about delivering them. In 2014, the company had a 0 percent logistics market share. As reported by Axios in 2020, just six years later, Amazon’s logistics arm overtook FedEx […]
  1. Channel: Delivery
Luxury flower brand, FLOWERBX, has announced a new exclusive rapid delivery partnership with Zapp. As a result, Londoners can now get delivery in minutes, 24/7. FLOWERBX’s range of products are available for same-day and next-day delivery through its website. Founder and CEO, Whitney Bromberg Hawkings, says: “We’re thrilled to be making it easier and faster […]
  1. Department: Food
Waitrose lowers the price of 250 autumn products. Credit: John Lewis Partnership. Supermarket chain Waitrose is lowering the prices of 250 popular autumn products, marking the third round of cuts this year. Starting 13 September, prices will be cut on everyday foods such as pasta, whole chicken, sausages and potatoes by 10% on average. The […]
  1. Shopper & Customer
by Kevin Coupe I love subscriptions. I think I’ve made that clear over the years.  I’m a big customer for Amazon’s Subscribe & Save program.  (Tom Furphy tells me that my 60 subscriptions almost certainly puts me among the top S&S customers.  I’m a little astounded by how high that number has gotten.) To be […]
  1. Department: Beverage
Bloomberg reports that while “Chicago will forever be associated with the gut-busting deep-dish version,” more recently, “it’s the city’s crisp-crusted, tavern-style pie that’s dominating menus from New York to Los Angeles … A tavern pie bears little resemblance to its pudgy, deep-dish cousin. The slim, butter-imbued crust can be as crunchy as a Saltine cracker […]
  1. Data & Insights
Artificial intelligence (AI), ChatGPT, and large language models have transcended their portrayal in popular culture, like The Big Bang Theory and Black Mirror, and are now making tangible impacts on our everyday lives. From generating term papers and lines of code to that memo to our boss asking for a raise, to proofreading this article, […]
  1. Channel: Ecommerce & Digital
CNN reports that “consumers spent $12.7 billion across the web on July 11 and 12 during Amazon’s Prime Day sales, a 6.1% jump from a year ago, according to Adobe Analytics. Walmart, Target, and other retailers also offered savings deals to customers … Adobe said it was a record two days for online shopping overall.” […]
  1. Channel: Ecommerce & Digital
Bloomberg has a story about how Amazon’s Prime Day experience can be frustrating for shoppers “because the best deals are often gone in seconds.”  But this year, there’s a new wrinkle:  “the company is dangling an ‘invite-only’ promotion designed to give customers a better shot at snagging the bargains they want. “Shoppers request an invite […]
  1. Technology & Innovation
Ablation therapies are emerging as an innovative way to treat chronic diseases like cancer and cardiovascular diseases. Manufacturers are developing ablation devices based on technologies like radio frequency, robotic-assisted surgeries, electrical, ultrasound and laser, which can destroy targeted or diseased tissues. Ablation devices have become a widely used and critical treatment method for cancer, irregular […]
  1. Shopper & Customer
According to actor Keith David, “publicity is publicity, controversy and all that, it’s all good”. Most marketers and business leaders would probably disagree.  A lot of us like hearing about controversy, but we don’t necessarily want to be associated with it. If the news blacklisted our favorite clothing line, chances are we’d be less keen […]
  1. Channel: Ecommerce & Digital
Amazon said last week that its Subscribe & Save automatic replenishment program for shoppers “has passed more than $1 billion in savings to customers worldwide in the last 12 months.” Amazon said that “the program has tens of millions of global subscribers with hundreds of millions of subscriptions, which also saves customers time. That’s tens […]
  1. Department & Category
  Regular readers of this blog know that as restaurants continue to evolve in foodservice the most likely space and best fit just might be the Grocerant Niche. That space is wide open it is not dominated by Restaurants, Convenience Stores, Grocery Stores, Drug Stores, or Dollar stores according to Tacoma, WA based Foodservice Solutions® […]
  1. Channel: Restaurants
The New York Times reports that the pandemic-era practice of making menus available to restaurant patrons via the use of mobile devices to scan QR codes seems to be ending. “Today, even though many restaurants still have ‘scan the code’ cards tucked into napkin holders or pasted onto the corners of tables, customers seem to […]
  1. Acquisitions, Divestitures & Mergers
Who Made the Most U.S. Unicorn Acquisitions Since 1997? The elusive unicorn is no longer a myth in the U.S. startup world, with over a thousand private startups reaching a $1 billion valuation in the last 25 years. While some of these startups eventually go public and go on to become household names, it’s also […]
  1. Operations & Supply Chain
A supply chain is only as strong as its weakest link. Many of us were reminded of that fact during the pandemic, when everyday items that had always been readily available, like toilet paper, started to disappear from stores. Even with those days now largely behind us, scattered supply chain disruptions have persisted, most recently […]
  1. Channel: Restaurants
From the Los Angeles Times: “Consumers are willing to pay monthly subscription fees for streaming services, pet food and even toilet paper. And now some restaurants are betting they’ll do the same for their favorite meals. “Large chains such as Panera and P.F. Chang’s as well as neighborhood hangouts are increasingly experimenting with the subscription […]
  1. Channel: Ecommerce & Digital
Amazon released its Q4 and 2022 financial results late yesterday …. and here are the numbers as stated by the company: •  “Net sales increased 9% to $149.2 billion in the fourth quarter, compared with $137.4 billion in fourth quarter 2021. Excluding the $5.0 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout […]
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Walmart is partnering with Agritask, a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers. The real-time monitoring will help drive rapid response […]
  1. Retail Operations
  2. Retail Operations
US consumer perceptions of CX quality are now at their lowest point since the inception of the CX Index. Read a few of the key takeaways from our just-launched report. Forrester has just released the results from its annual Customer Experience Index (CX Index™) rankings. Unfortunately, US consumer perceptions of CX quality have dropped for an unprecedented […]

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