Dept. Paper

  1. Department: HBC

Your Views:  We All Deserve A Break Today

Lots or response to yesterday’s FaceTime, in which I went to McDonald’s to road test the supposedly new-and-improved burgers that have been seven years in the making. MNB reader Barbara Watters wrote: Love the morning FaceTimes.  Your McDonald’s segment had me remembering my recent Big Mac a few weeks ago.  Blah and bleg.  The flavor […]
10 min read
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  1. Corporate Finance

SmileDirectClub files for Chapter 11 bankruptcy

​[[“value”:” Dive Brief The dental company’s financial issues partially stemmed from the COVID-19 pandemic. Now it plans to liquidate if it can’t find a buyer. Published Oct. 2, 2023 A SmileDirectClub display from a Beverly Hills, California, event. The company saw revenue decrease 37.3% between 2019 and 2022. Presley Ann / Stringer via Getty Images […]
< 1 min read
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  1. Trends & External Forces

Pandemic purchases lead to record reports of unreceived goods

​ ​[[ 10:00AM Pandemic purchases lead to record reports of unreceived goods By Emma Fletcher Online shopping has been a lifeline for many people hunkering down to help reduce the spread of COVID-19. But as online orders have increased, so too have reports to the FTC’s Consumer Sentinel Network about sellers failing to deliver on promises […]
4 min read
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  1. Merchandising

Amazon’s Reduced Packaging Plans Open Pandora’s Box

While Amazon.com’s impact on e-commerce is sizable, arguably one of the most impressive parts of the company has less to do with selling products and more about delivering them. In 2014, the company had a 0 percent logistics market share. As reported by Axios in 2020, just six years later, Amazon’s logistics arm overtook FedEx […]
2 min read
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  1. Channel: Delivery

London calling as FLOWERBX agrees exclusive rapid flower delivery service tie up with Zapp

Luxury flower brand, FLOWERBX, has announced a new exclusive rapid delivery partnership with Zapp. As a result, Londoners can now get delivery in minutes, 24/7. FLOWERBX’s range of products are available for same-day and next-day delivery through its website. Founder and CEO, Whitney Bromberg Hawkings, says: “We’re thrilled to be making it easier and faster […]
2 min read
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  1. Department: Food

Waitrose launches third round of price cuts this year

Waitrose lowers the price of 250 autumn products. Credit: John Lewis Partnership. Supermarket chain Waitrose is lowering the prices of 250 popular autumn products, marking the third round of cuts this year. Starting 13 September, prices will be cut on everyday foods such as pasta, whole chicken, sausages and potatoes by 10% on average. The […]
2 min read
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  1. Shopper & Customer

Tuesday Eye-Opener:  The Power of Subscription

by Kevin Coupe I love subscriptions. I think I’ve made that clear over the years.  I’m a big customer for Amazon’s Subscribe & Save program.  (Tom Furphy tells me that my 60 subscriptions almost certainly puts me among the top S&S customers.  I’m a little astounded by how high that number has gotten.) To be […]
2 min read
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  1. Department: Beverage

The Rise Of Tavern-Style Pizza Pie

Bloomberg reports that while “Chicago will forever be associated with the gut-busting deep-dish version,” more recently, “it’s the city’s crisp-crusted, tavern-style pie that’s dominating menus from New York to Los Angeles … A tavern pie bears little resemblance to its pudgy, deep-dish cousin. The slim, butter-imbued crust can be as crunchy as a Saltine cracker […]
2 min read
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  1. Data & Insights

ChatGPT and AI Coming to a Retailer Near You!

Artificial intelligence (AI), ChatGPT, and large language models have transcended their portrayal in popular culture, like The Big Bang Theory and Black Mirror, and are now making tangible impacts on our everyday lives. From generating term papers and lines of code to that memo to our boss asking for a raise, to proofreading this article, […]
4 min read
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  1. Channel: Ecommerce & Digital

Amazon Had A Great Prime Day, But …

CNN reports that “consumers spent $12.7 billion across the web on July 11 and 12 during Amazon’s Prime Day sales, a 6.1% jump from a year ago, according to Adobe Analytics. Walmart, Target, and other retailers also offered savings deals to customers … Adobe said it was a record two days for online shopping overall.” […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon Adds Invitation-Only Component To Prime Day Equation

Bloomberg has a story about how Amazon’s Prime Day experience can be frustrating for shoppers “because the best deals are often gone in seconds.”  But this year, there’s a new wrinkle:  “the company is dangling an ‘invite-only’ promotion designed to give customers a better shot at snagging the bargains they want. “Shoppers request an invite […]
2 min read
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  1. Technology & Innovation

Top technology trends for ablation devices

Ablation therapies are emerging as an innovative way to treat chronic diseases like cancer and cardiovascular diseases. Manufacturers are developing ablation devices based on technologies like radio frequency, robotic-assisted surgeries, electrical, ultrasound and laser, which can destroy targeted or diseased tissues. Ablation devices have become a widely used and critical treatment method for cancer, irregular […]
< 1 min read
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  1. Shopper & Customer

Doing damage control: How to deal with a reputation crisis

According to actor Keith David, “publicity is publicity, controversy and all that, it’s all good”. Most marketers and business leaders would probably disagree.  A lot of us like hearing about controversy, but we don’t necessarily want to be associated with it. If the news blacklisted our favorite clothing line, chances are we’d be less keen […]
6 min read
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  1. Channel: Ecommerce & Digital

Amazon Subscribe & Save Generates Annual Savings of $1 Billion

Amazon said last week that its Subscribe & Save automatic replenishment program for shoppers “has passed more than $1 billion in savings to customers worldwide in the last 12 months.” Amazon said that “the program has tens of millions of global subscribers with hundreds of millions of subscriptions, which also saves customers time. That’s tens […]
2 min read
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  1. Department & Category

Should a Restaurant Evolve into a Grocerant

  Regular readers of this blog know that as restaurants continue to evolve in foodservice the most likely space and best fit just might be the Grocerant Niche. That space is wide open it is not dominated by Restaurants, Convenience Stores, Grocery Stores, Drug Stores, or Dollar stores according to Tacoma, WA based Foodservice Solutions® […]
4 min read
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  1. Channel: Restaurants

Turn Off The QR Codes.  The Party’s Over.

The New York Times reports that the pandemic-era practice of making menus available to restaurant patrons via the use of mobile devices to scan QR codes seems to be ending. “Today, even though many restaurants still have ‘scan the code’ cards tucked into napkin holders or pasted onto the corners of tables, customers seem to […]
2 min read
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  1. Acquisitions, Divestitures & Mergers

Ranked: Who Made the Most U.S. Unicorn Acquisitions Since 1997?

Who Made the Most U.S. Unicorn Acquisitions Since 1997? The elusive unicorn is no longer a myth in the U.S. startup world, with over a thousand private startups reaching a $1 billion valuation in the last 25 years. While some of these startups eventually go public and go on to become household names, it’s also […]
4 min read
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  1. Operations & Supply Chain

How Individual Organizations Can Help Protect the Supply Chain

A supply chain is only as strong as its weakest link. Many of us were reminded of that fact during the pandemic, when everyday items that had always been readily available, like toilet paper, started to disappear from stores. Even with those days now largely behind us, scattered supply chain disruptions have persisted, most recently […]
3 min read
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  1. Channel: Restaurants

Restaurant Subscriptions, Memberships Gain Traction 

From the Los Angeles Times: “Consumers are willing to pay monthly subscription fees for streaming services, pet food and even toilet paper. And now some restaurants are betting they’ll do the same for their favorite meals. “Large chains such as Panera and P.F. Chang’s as well as neighborhood hangouts are increasingly experimenting with the subscription […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon’s Sales Up, Profit Down, As It Endures “Difficult Stretch”

Amazon released its Q4 and 2022 financial results late yesterday …. and here are the numbers as stated by the company: •  “Net sales increased 9% to $149.2 billion in the fourth quarter, compared with $137.4 billion in fourth quarter 2021. Excluding the $5.0 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout […]
6 min read
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  1. Trends & External Forces

Walmart-owned Sam’s Club plans to open about 30 new stores over next five years

[[ Getty Images Walmart-owned Sam’s Club on Thursday said it will open more than 30 new stores in the U.S., marking its most aggressive expansion in years. The warehouse club’s next store is expected to open in Florida in 2024. Sam’s Club also plans to open five fulfillment and distribution centers this year, with the […]
4 min read
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  1. Department: Nonfood

The Value of High-Value Goods: E-Commerce’s Next Big Bet

Throughout the pandemic, we witnessed a massive surge in e-commerce and acceleration in digital transformation by many companies that had been, up until then, slow adopters. Online ordering for everything from groceries to toilet paper to fitness equipment and home office furniture became the norm — and has only recently slowed down after businesses were finally […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Why Amazon May Be Ubiquitous, But No Longer Invincible

From Bloomberg, a story suggesting that Jeff Bezos’ prediction may be coming true – that eventually Amazon would be disrupted in the same way that is caused so much disruption. “The idea seemed absurd in the middle of the pandemic. Amazon’s online sales had exploded as people avoided stores. Restless consumers, buoyed by stimulus payments, […]
3 min read
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  1. Department & Category

Is your company managing waste effectively?

Introduction  Business waste is any recyclable or unrecyclable waste material which is not from your household. These are wastes from shops, tradespersons, pubs, schools, offices, factories or other business spaces. Regardless of the waste being domestic, that is, kitchen, lunch or restroom waste, as long as it isn’t a domestic living space, it is business […]
3 min read
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  1. Channel: Ecommerce & Digital

3 Fulfillment Strategies to Help Retailers Optimize Delivery

E-commerce continues to grow — an exciting proposition for both enterprise and mid-market retailers. The consumer expectation of ultrafast fulfillment, however, pressures retail leaders to streamline their last-mile delivery solutions.  In the fulfillment game where innovative pickup and delivery services are becoming the norm, how do you differentiate your delivery solutions from your competitors to […]
3 min read
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  1. Technology & Innovation

Venture capital will soon be brimming with ghosts

Welcome to Startups Weekly, a nuanced take on this week’s startup news and trends by Senior Reporter and Equity co-host Natasha Mascarenhas. To get this in your inbox, subscribe here. “There’s more dry powder powder than ever before.” “There’s never been a better time to start a startup.” “Discipline is the new scale.” (OK, OK, […]
5 min read
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  1. Operations & Supply Chain

Solving the Supply-Demand Puzzle

What a difference a year or two can make. During 2020 and 2021, retailers struggled to keep up with demand for many items, largely due to supply chain bottlenecks and labor shortages. Shortly after the pandemic started and through last year, a significant reduction of markdowns and in-store promotions took place because retailers could leverage […]
3 min read
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  1. Department: Nonfood

The Cheeky Panda predicts healthy winter bamboo tissues and wipes sales

The Cheeky Panda, the sustainable personal care, baby and beauty brand, is aiming to help retailers and wholesalers stand by for a busy winter of colds and flu with its products. The brand said its Cheeky Panda Facial & Pocket Tissues, Antibacterial Wipes and Handy Wipes are a must stock this coming season, following the […]
< 1 min read
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  1. Channel: Delivery

Instacart and Pepsi Team Up For the 2022 Fall Football Season with New Pop-Ups

New Instacart Pop-Ups Enable Brands to Inspire and Delight Consumers As They Shop for Life’s Moments As the fall football season kicks off, we’re excited to partner with Pepsi as one of the first brands to leverage Instacart Pop-Ups. Pop-Ups are a new way for people to shop for seasonally relevant use cases. Our new […]
2 min read
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  1. Channel: Delivery

How Instacart Uses Machine Learning-Driven Autocomplete to Help People Fill Their Carts

For an eCommerce platform like Instacart, Search is an important tool for making shopping feel effortless by helping people find the products they want, even when they are not sure what they’re looking for. Autocompleting user’s queries when they start typing is a great way of making the search experience more efficient. It assists users in expressing their shopping intent clearly, and helps them explore a wide variety of options. In this post, we describe how we generate and rank query suggestions in Autocomplete and how this shapes a user’s search behavior — translating into larger basket sizes.
10 min read
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Note: Requires ChatGPT Plus
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
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  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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