Food Delivery

Articles on food delivery.

  1. Data & Insights

Uber Eats Launches Beta Version of AI-Powered Shopping Helper at Albertsons, Kroger and CVS

Uber Eats has introduced Cart Assistant, an AI-powered feature designed to help consumers build grocery baskets in seconds using simple text or image prompts. At launch, an initial beta version of Cart Assistant is available at dozens of grocery retailers across the country, including Albertsons, Aldi, CVS, Kroger, Safeway, Sprouts, Walgreens and Wegmans, with more […]
2 min read
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  1. Data & Insights

Curating the Future of Local Restaurant Commerce: Perspective on Curate, Instant Apps, and the Long Arc of Foodservice Technology

  From Cash Registers to Clicks: A Brief Historical Context Foodservice technology has always evolved in response to friction according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. In the 1970s and 1980s, the friction was labor and accuracy—solved by electronic POS systems. In the 1990s and early 2000s, it was inventory […]
5 min read
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  1. Acquisitions, Divestitures & Mergers

Tipping in the Grocerant World: The Real Price of Food, Labor, and Convenience

  Tipping is no longer a social afterthought—it is a structural component of the modern food economy. As restaurants, grocery stores, convenience stores, and delivery platforms converge, consumers are navigating a fragmented system where food prices are transparent, but labor costs are not. In the Grocerant World, tipping has become the consumer’s most direct investment […]
5 min read
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  1. Data & Insights

Pinterest to Lay Off 15% of Workforce in Order to Invest in AI

Pinterest plans to lay off up to 15% of its employees, approximately 700 positions, and reduce office space in order to “reallocate resources” toward AI projects, according to an SEC filing.   The news comes amid a recent reshuffle of Pinterest’s C-suite: Former Amazon exec Claudine Cheever was brought in to fill the Chief Marketing […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon Pulls the Plug on Fresh and Go Stores, Plans 100+ New Whole Foods

Amazon will close all remaining Amazon Go and Amazon Fresh stores to focus on its growing online grocery offering and the Whole Foods Market banner. Some of the locations set to be closed will be converted to Whole Foods, and the company also said it plans to open more than 100 new Whole Foods stores over […]
3 min read
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  1. Technology & Innovation

OpenAI’s Latest Mega-Fundraise, Big Tech Earnings Week, Amazon Layoffs?

Sam Altman is fundraising again and the next round could be historic. The OpenAI CEO is reportedly in early talks with Middle Eastern sovereign wealth funds about raising $50 billion, a round that could give his company a valuation between $750 billion and $850 billion and eclipse its own record-setting $40 billion SoftBank investment fulfilled […]
5 min read
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  1. Data & Insights

A Small Change That Saves Time, Protects Margins, and Signals Hospitality

  Delivery platforms like DoorDash, Uber Eats, and Grubhub have permanently altered the economics of foodservice. They drive incremental sales but extract a heavy toll—often 15–30% in commissions—at the same time operators face a shrinking labor pool and rising wage pressure. The modern restaurant reality is clear: doing more with fewer people is no longer […]
3 min read
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  1. Channel: Dollar/Value

Dollar General Expands Delivery to 17,000+ Stores, Concentrates on Rural Areas

Seeking to expand same-day delivery access to traditionally underserved rural areas, Dollar General now offers delivery service via the MyDG app and the retailer’s website from more than 17,000 stores. This growth has been complemented by Dollar General’s ongoing partnership with DoorDash, serving 18,000+ Dollar General stores, and the company’s recently launched Uber Eats partnership, […]
< 1 min read
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  1. Technology & Innovation

AI Davos: Four Reflections From The World’s Most Exclusive Tech Conference

Regards from the train leaving Davos, a beautiful ride flanked by sharp mountains, small villages, and lots of snow. The past week’s World Economic Forum here brought leaders in politics, finance, and technology together for conversations about the future of business and the world. The entire event took place along one main street in the […]
4 min read
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  1. Channel: Delivery

Allwyn and Gopuff partner to bring The National Lottery to customers’ doorsteps

National Lottery operator, Allwyn, has partnered with Gopuff, the leader in instant commerce, to bring The National Lottery right to players’ doorsteps. The launch enables customers in 16 major cities across England and Wales to have Scratchcards delivered to their doors in as fast as… This story continues at Allwyn and Gopuff partner to bring […]
< 1 min read
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  1. Data & Insights

Gap Casts Paramount Exec as Chief Entertainment Officer, Opens Office on Sunset Blvd.

Gap Inc. has named Pam Kaufman to the newly created position of EVP, Chief Entertainment Officer, reporting directly to Gap CEO Richard Dickson. The role is designed to build and scale Gap’s entertainment, content and licensing platform across music, TV, film, sports, gaming, consumer products and cultural collaborations as Kaufman leads the development of Gap’s […]
2 min read
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  1. Technology & Innovation

AI and the Age of Individual Empowerment

Artificial intelligence adoption is starting to split into two trajectories. Enterprises eager to implement the technology are straining to do so effectively. Their large-scale, ambitious pilots have struggled to get past entrenched organizational habits, new security considerations, and the technology’s limits. Individuals, meanwhile, are gaining access to a new set of powerful tools, like Claude […]
4 min read
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  1. Channel: Grocery

Aldi to Open 180+ Stores in 2026 with Plans for Continued Expansion Through 2030

As it celebrates its 50th anniversary in the U.S., Aldi is expanding its footprint with plans to open more than 180 stores by the end of this year —  and further expansion is in the cards in through 2030. With the addition of these new stores, Aldi will operate a total of nearly 2,800 locations […]
3 min read
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  1. Channel: Grocery

Ahold Delhaize to Close 6 Centralized DCs as Store-Based Fulfillment Flourishes

By the end of Q1 2026, Ahold Delhaize USA will shutter a centralized ecommerce fulfillment center in Manassas, Va. as well as five DCs in Pennsylvania in a move marking the supermarket giant’s transition to more local, store-based fulfillment models. The DCs slated for closure serve Ahold’s Giant Food and The Giant Company banners, and […]
< 1 min read
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  1. Channel: Delivery

Gopuff enlists Rick Ross and Wiz Khalifa for rapid delivery of New Year’s Eve party essentials

Gopuff is teaming up with hip hop big hitters Rick Ross and Wiz Khalifa to ensure New Year’s Eve parties across the US are fully stocked. On December 31st, Ross becomes Gopuff’s “Chief Delivery Boss” and calls Khalifa for backup, bringing rapid delivery of Luc Belaire bubbly and McQueen and the Violet Fog Gin (for […]
3 min read
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  1. Data & Insights

DoorDash-ChatGPT Integration Combines Recipe Inspiration with Practical Grocery Lists

DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT consumer sessions, via a new partnership with ChatGPT parent OpenAI. Consumers using ChatGPT for inspiration can turn the recipe suggestions into grocery orders that are delivered from local stores in less than an hour, on average. Earlier this month, Instacart […]
2 min read
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  1. Channel: Restaurants

Restaurant segments a fact-filled marketing overview by the Grocerant Guru®

  Quick snapshot (industry scale & context), restaurants remain a large consumer sector: eating & drinking places post seasonally adjusted monthly sales in the tens of billions (e.g., ~$99.4B in October, per U.S. Census/industry reporting), and industry output is roughly on the order of $1.4 trillion in direct economic output measured in recent estimates. These […]
7 min read
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  1. Department & Category

From the Grocerant Guru® Stage, Why 2025 Was the Tipping Point: Convenience Stores Became True Meal Destinations

  When I stood on stage at the Convenience Store News Exchange in Denver last May, I told this audience something that felt provocative to some and obvious to others: the future of food is not about channels — it is about occasions. Grubhub’s 2025 Delivered Report now validates that assertion with hard data and […]
4 min read
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  1. Channel: Delivery

DoorDash’s Zesty Is Not a Detour—It’s the Next Logical Step Toward the Grocerant Future

  For more than a decade, DoorDash has demonstrated a rare ability to listen to consumers, interpret behavioral shifts, and operationalize them at scale. What began as a last-mile logistics solution for restaurants has evolved into one of the most influential food-access platforms in North America. The introduction of Zesty, DoorDash’s AI-powered restaurant discovery app, […]
4 min read
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  1. Data & Insights

Listen Now: AI Reality Check — Klaviyo CEO on What’s Hype, What Matters & What Comes Next

What a note to end the year on — our last episode of the Retail Remix podcast in 2025 features a fast, fun conversation with Andrew Bialecki, the founder and CEO of Klaviyo. We cover everything from the potential of extraterrestrial life in the universe to what AI will do for retail (and what it […]
2 min read
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  1. Channel: Grocery

Kroger’s 2026 Plans: Fresh E-Grocery Approach & An Outside CEO Hire

As Kroger released its third-quarter results late last week, it also revealed that it would write Ocado a $350 million check as a “one-off payment” to compensate  the technology company for the closure of three of robotic warehouses and the decision to “scrap plans for another facility.” At the same time, Kroger has revealed that […]
4 min read
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  1. Data & Insights

Kroger to Increase New Store Builds by 30% in 2026

Kroger has kicked off a physical store expansion program, beginning with the completion of four major store projects and groundbreaking for 14 locations in its Q4, which ends in February 2026. The supermarket giant expects to increase new store builds by 30% in FY 2026. “Earlier this quarter, we announced expansion plans for Harris Teeter, […]
2 min read
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  1. Technology & Innovation

Playing the legacy blame game: RTIH presents this week’s biggest retail technology stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail tech space. Here’s your briefing on the most important stories from the past few days, including Asda, Snapchat, Dior, Scandit, TikTok Shop, Voyado, foodora, Starship Technologies, Wing, and Walmart. 1. Asda puts blame on […]
7 min read
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  1. Department: Food

Hand Held Power: How Finger-Ready Food Is Re-Shaping Breakfast, Lunch & Dinner

  At the intersection of the consumer, meal-time fragmentation, and digital engagement sits the most powerful driver of retail foodservice growth today: hand held food; that according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Whether it’s breakfast burritos at 6:15 a.m., a grab-and-go protein wrap at noon, or portable sliders for […]
5 min read
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  1. Technology & Innovation

foodora makes history in Czech Republic with Starship robot deliveries pilot including McDonald’s

foodora, an online food delivery brand owned by Delivery Hero, has notched up a first in Czechia with Starship Technologies. The pair have started testing robot delivery in the streets of District 8 of Prague, with McDonald’s onboard as a partner. In a LinkedIn post, foodora said: “Backed by Starship’s global expertise and the support […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon: “Supercharging” Its Grocery Business

The Information has a piece about how “Amazon is planning a new ultrafast delivery offering for groceries and other daily essentials in major urban areas in the U.S., a critical test of the e-commerce giant’s ambitions to sell more daily staples to consumers and supercharge its grocery business. “In recent months, Amazon has approached large […]
5 min read
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  1. Department: Food

The Great Stay-at-Home Shift: How the New HDTV Lifestyle Is Reshaping Retail Foodservice

  Retail foodservice continues to be transformed by a powerful force I first identified more than a decade ago, by Steven Johnson, Grocerant Guru®, at Tacoma, WA based Foodservice Solutions®, Tacoma, WA.  Back in 2012, I called it “The 65-Inch HDTV Syndrome.” Today, with the average U.S. household TV now measuring 72 inches and home […]
4 min read
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Amazon Fresh and Amazon Go Are Gone A Historical Retrospective on Amazon’s Grocery Experiments & the Road Ahead

  On January 27, 2026, Amazon confirmed what many analysts had quietly anticipated: its Amazon Fresh and Amazon Go store banners are being shuttered across the U.S., ending a decade of experimentation in brick-and-mortar grocery retail. According to Amazon, all 57 Amazon Fresh grocery stores and 15 Amazon Go locations are slated to close imminently […]
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BREAKING NEWS:  Amazon Bails Out Of Physical Stores Business, Closing Go And Fresh Stores

Amazon announced today that it is closing its 57 Amazon Fresh Stores and 15 Amazon Go stores.  With the exception of Whole Foods, which it acquired for $13.7 billion in 2017, it will now be out of the bricks-and-mortar business for the time being. The company’s food retail focus now will be on expanding its […]
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  3. Department: Food
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December E-Grocery Sales Hit $12.7 Billion, Up 32% YOY

The latest Brick Meets Click Grocery Shopper Survey is out, reporting that “monthly U.S. online grocery sales accelerated dramatically in December, with total sales surging 32% year-over-year (YOY) to finish the month with a record high $12.7 billion … This robust performance reflects higher order frequency, spending rates, and a larger user base than December […]
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NRF 2026 review: AI grabs the spotlight as retail technology steps into its next chapter

By James Pepper, Vista Technology Support A Brief Introduction to NRF and How the Show Is Structured Every January, the National Retail Federation’s ‘Retail’s Big Show’ transforms New York’s Javits Centre into one of the most influential gatherings in the global retail calendar. Tens of thousands of professionals arrive to explore new technologies, exchange ideas, […]
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