Technology & Innovation

Articles on new technology and innovation in retail.

  1. Technology & Innovation
Discover how B-Alive transformed from a single store to a thriving three-store chain, plus a digital storefront, with ECRS’ CATAPULT® Retail POS system, leveraging cutting-edge eCommerce strategies and AI-driven personalization to boost online sales and profitability. 
  1. Technology & Innovation
2025 Back-to-School Predictions Report Anonymous (not verified) Fri, 05/09/2025 – 12:56pm This Back-to-School (BTS) season, families are more focused than ever on squeezing their wallets, protecting their health, and making smart, intentional purchases. They’re weighing every decision — focusing on not only price, but also emotional and practical value. That gives brands and retailers a […]
  1. Technology & Innovation
See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
  1. Technology & Innovation
Online and omnichannel retailers armed with a deeper understanding of shifting consumer behaviour will be well equipped to serve and retain their customers through the all-important delivery and post-purchase phases, explains Rory O’Connor, founder and CEO of delivery management and post-purchase experience software provider, Scurri. The past twelve months have delivered diverging trends in shopper behaviour […]
  1. Technology & Innovation
Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
  1. Technology & Innovation
We have entered an age of De-bossification There is a rise in the need for leaders, guides, coaches, mentors, role-models, creators, and builders who manage through a zone of influence. Less of a clamoring for bosses, managers, monitors, evaluators, and paper pushers who manage through a zone of control. Every one can be a leader […]
  1. Technology & Innovation
Check out the articles on this here website that caught your fancy last week, including Marks and Spencer, PoundFun, H&M Group, Centra, Carrefour Belgium, StrongPoint, THG Ingenuity, Asda, LIveRamp, and Amazon. Marks and Spencer lacked business continuity plan amid ongoing cyber attack chaos, M&S insider claims An M&S insider has talked to Sky News about […]
  1. Technology & Innovation
  As chain restaurant executives gather in Chicago, the stakes have never been higher. Traditional strategies rooted in brand protectionism are crumbling under the weight of rising costs, labor shortages, and fierce competition from non-traditional food outlets. According to Steven Johnson, the Grocerant Guru® at Foodservice Solutions®, the path to survival is not resistance but […]
  1. Technology & Innovation
Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
  1. Technology & Innovation
The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As luxury has scaled, it’s lost that intimacy, shifting from serving that personal desire to simply moving what’s available. Given that only 20%-25% of customers enter […]
  1. Technology & Innovation
ShopAi has announced the launch of its video conferencing system, integrating real-time multilingual translation, dual AI assistance, and dynamic data visualisation, all within its web-based SAAS platform. This builds on its conversational AI platform. “Business has always been global, but effective communication hasn’t,” says Ilann Hepworth, CEO at ShopAi and former Jisp Managing Director. “Our […]
  1. Technology & Innovation
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
  1. Technology & Innovation
The CPG Guys are joined in this episode by Allison O’Keefe, Partnership Director at WHSmith North America Media Network, Powered by SMG. WHS Media is the first-ever in-store travel Retail Media Network, connecting brands to consumers across travel hubs in North America. Find Allison on LinkedIn at: https://www.linkedin.com/in/alison-o-keefe-42b1a830/Find WHSmith Media on LinkedIn at: https://www.linkedin.com/company/whsmith-north-america-media-network/Find WHSmith […]
  1. Technology & Innovation
[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]
  1. Technology & Innovation
Retail footfall rose by 4.3% in April compared with last year, according to the latest survey from MRI Software. Month on month, footfall rose for the third consecutive month by 3.8% in all UK retail destinations, which MRI described as encouraging. Weekday footfall in April… This story continues at April footfall figures encouraging, says MRI […]
  1. Technology & Innovation
1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced as 1-800-Flowers reported a dramatic sales decline in fiscal Q3 (ended March 30, 2025), with revenue decreasing 12.6% from the prior year period to $331.5 […]
  1. Technology & Innovation
Walmart and Alquist have announced the completion of a second 3D Concrete Print (3DCP) project at the US retail giant’s Owens Cross Roads, Ala., Supercenter. In Alabama, the five-person Alquist team, utilising two 3DCP systems, printed the 16 foot high walls on the Pickup expansion in 75 hours during seven operational days, which, the company […]
  1. Technology & Innovation
  In 2014, Uber, the San Francisco-based ride-sharing powerhouse valued at over $40 billion, quietly began to transform another industry: food delivery. With the launch of its meal delivery service — first piloted as UberFRESH in Los Angeles and Barcelona — Uber laid the foundation for what would become UberEATS, officially launching in New York […]
  1. Technology & Innovation
Anyone who knows me in real life, the person behind RTIH’s Secret Shopper alias, knows I am unapologetically obsessed with F&F at Tesco. Their clothing range has come into its own over the past year or so, quietly stepping up its game and becoming one of the most stylish high street offerings out there. And […]
  1. Technology & Innovation
Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for women’s fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality […]
  1. Technology & Innovation
April 2025 Retail Metrics: As we close are halfway through the second quarter of 2025, both furniture and mattress retailers face challenging market conditions characterized by declining conversion rates and average tickets. The furniture industry shows stronger traffic generation with daily opportunities up 5% year-over-year, while the mattress sector demonstrates remarkable improvement in prospect collection […]

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  1. Technology & Innovation
See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
  1. Technology & Innovation
Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
  1. Technology & Innovation
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
  1. Technology & Innovation
[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]

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