Technology & Innovation

Articles on new technology and innovation in retail.

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6 Digital transformation trends in retail

In 2021, adopting new technologies is what separates a good business from a great one. When retail companies invest in upgrading their current technology, employees and customers benefit tremendously.  Whether it’s easy curbside pickup or advanced cameras that prevent theft, it’s difficult to find any downsides to improving existing retail processes. Shopper behavior changes on […]
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  1. Technology & Innovation

Albertsons and DoorDash announce on-demand grocery delivery tie up

Albertsons Companies has teamed with DoorDash to offer on-demand grocery delivery from nearly 2,000 Albertsons banner stores across the US, including Safeway, Vons and Jewel-Osco, via the DoorDash marketplace app. Albertsons will offer more than 40,000 grocery items, including fresh and prepared foods and core grocery, floral and convenience items at select stores. Additionally, in some markets, […]
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  1. Technology & Innovation

BP invests $7m in electric vehicle charging firm

BP Ventures has invested $7m (£5m) in smart electric vehicle charging firm IoTecha. IoTecha’s technology connects electric vehicle chargers with the electricity grid using the internet of things technology, which can optimise the charging process by automating payments and delivering cost and potential energy savings to customers. IoTecha’s Intelligent Power Platform, IoT.ON, allows private and […]
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Grocery market heading back to normality, data shows

Supermarket sales fell by 1.6% during the 12 weeks to 13 June 2021, new research reveals. The latest take-home grocery figures from Kantar show that while the number of grocery trips remains lower than in pre-Covid times, since last year there has been a 13.1% increase in the number of shopping visits made each month […]
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  1. Technology & Innovation

Retail Store Operations: A Guide to Running Multiple Locations

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game. Technology could give them a significant boost.” 
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  1. Technology & Innovation

Health and Wellness Market Growth Drivers to Watch: Shoppers Prioritize Dietary Needs and Sustainability Concerns

Concerned Shoppers Are Taking Control During the lockdown months, many shoppers had limited options when it came to their health routines. Some gyms and fitness classes were closed, while plenty of people didn’t feel comfortable returning to in-person workouts anyway. Between those restrictions, a desire to stay healthy (and out of the doctor’s office), and […]
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  1. Technology & Innovation

Carrefour: A Customer-centric Tech and Data Transformation

Carrefour: A Customer-centric Tech and Data Transformation Go behind the scenes of Carrefour’s three-year digital transformation and discover the central role data and tech play today in Carrefour’s customer-centric strategy. In this article by The Interface, learn about how Carrefour modernized its e-commerce platforms, developed in-store innovation, initiated an ambitious Datatech and cloud strategy with […]
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  1. Technology & Innovation

Walmart’s AI is getting smarter about grocery delivery

It’s no surprise that the coronavirus pandemic has changed the way we shop, especially when it comes to groceries. Grocery delivery apps experienced a record number of downloads in March 2020, and by the following month, Walmart Grocery (which is now integrated into the Walmart app) surpassed Amazon as the No. 1 shopping app on […]
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  1. Technology & Innovation

What Is CRM?

If you’re a business owner or if you interface with customers, you’ve probably heard the term “CRM” bantered around. But what is CRM, and what does CRM do? And more importantly, what can a CRM do for your business to help it grow? What is CRM?  CRM stands for Customer Relationship Management, and it’s a […]
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  1. Technology & Innovation

Success Criteria of Marketing Measurement for the Modern Digital Marketer

Measurement has long been a critical aspect of efficient marketing practices. That said, marketing technology hasn’t always been as rich in its capabilities as it is today. But as martech has improved over the years, engagement with media has grown increasingly more fragmented, elevating the challenges marketers have in proving the returns on their investments […]
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  1. Technology & Innovation

Prime Day 2021: Luggage and Home Improvement Soar During an Overall Modest Event

Prime Day 2021 sales grew relatively modestly compared to last year’s Prime Day, up 6.1% to $11 billion across both days according to data from Adobe Analytics. Overall ecommerce spending fell 1% compared to Prime Day 2020, according to data from Salesforce. However, third-party Amazon sellers and certain retail categories achieved their own success stories, […]
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  1. Technology & Innovation

Snackpass gobbles up $70M at a $400M+ valuation as its social food ordering platform crosses 500K users

While every food delivery company is trying to get an edge on its rivals with discount codes, faster service, and a turn into the realm of spooky with ghost kitchens and dark stores, a startup built on a lighter, social concept — letting people see what their friends are chomping on, making it possible to […]
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  1. Technology & Innovation

AWS Announces AWS BugBust—the World’s First Global Competition to Find and Fix 1 Million Software Bugs

Customers can now eliminate software errors and save millions of dollars using Amazon CodeGuru Let the bug busting begin! SEATTLE –(BUSINESS WIRE)–Jun. 24, 2021– Today, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), announced the AWS BugBust Challenge, the world’s
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What Retailers can Learn from Theme Parks in the Wake of COVID-19

The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase in online sales in Q3 2020 compared to the same time in 2019. This shift has naturally led to conversations among retailers, real estate developers and property landlords about where brick-and-mortar retail fits this “next normal” of […]
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  1. Technology & Innovation

Google delays Chrome’s cookie-blocking privacy plan by nearly 2 years

It takes time to fix privacy problems without hurting ad-dependent websites, the search giant says.
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  1. Technology & Innovation

Google Delays Cookie Removal to Late 2023

Plan to remove web-tracking technology from Chrome has faced pressure from competition regulators, privacy zealots and the digital-media industry
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  1. Technology & Innovation

How to Track and Manage Digital Shelf Reviews

How to Track and Manage Digital Shelf Reviews Amid the pandemic, more and more people turn to online shopping as a way to get their wants and needs in the safety of their home. Not only is online shopping a form of retail therapy, but it has now become more popular when shopping for essentials […]
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  1. Technology & Innovation

How Digital Shelf Contributes to Omnichannel Marketing

How Digital Shelf Contributes to Omnichannel Marketing Retail isn’t what it used to be. We used to solely rely on brick and mortar stores a few decades ago, but now, we have physical stores, online stores, mobile phones, text message marketing, and so much more. With the rise of the Internet and mobile technologies, these […]
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  1. Technology & Innovation

At Urban Plates Price, Value, Service, Equals a Subscription

  Driving customer frequency is more important today than ever.  Building a brand with a loyal following requires that your brands price, value, service equilibrium reflects what customer want according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. At the intersection of dinner, technology, and any restaurant brand today there is a […]
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  1. Technology & Innovation

The state of the on-demand delivery space: a year on from global lockdowns

By Sacha Michaud, Co-Founder, Glovo It has been more than a year since Italy announced the first of Europe’s coronavirus lockdowns. Across the continent countries began to follow suit, slamming the shutters down on public life in an effort to curb the spread of coronavirus. Slowly and then all at once the world changed.  The […]
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  1. Technology & Innovation

Amazon Prime Day sales surpass $11bn beating records

Amazon Prime Day sales matched analysts expectations by beating last year’s Cyber Monday figures, seeing sales of over $11 billion according to Adobe Analytics. According to Adobe, Amazon’s two-day sales… The post Amazon Prime Day sales surpass $11bn beating records appeared first on Latest Retail Technology News From Across The Globe – Charged.
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Lego moves into experiential retail with new flagship store

Lego has announced it is opening its first experiential retail space in New York City as it experiments with new retail formats. The new 7,175 sq ft store is “designed … The post Lego moves into experiential retail with new flagship store appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation

Omnichannel Shoppers Are Indeed Loyal, Research Finds

New study from Symphony RetailAI highlights benefits of engaging and retaining cross-shopping consumers There’s loyalty to be found in engaged omnichannel shoppers, new research shows. Omnichannel shoppers may be spending their money in more places, but they are engaged and loyal, according to new research from Symphony RetailAI. The provider of artificial intelligence-enabled marketing, merchandising […]
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  1. Technology & Innovation

ShoppingGives Recognized by SIIA as Best Emerging Technology

WASHINGTON, June 23, 2021 /PRNewswire/ — ShoppingGives, the Social Impact Commerce Platform that offers turn-key social impact and donation processing for retailers has been named the “Best Emerging Technology” of 2021 as part of the annual SIIA CODiE Awards. The CODiE Awards recognize…
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  1. Technology & Innovation

How to Combat the Changing Face of Shopping Fraud

It’s no secret that data crime has developed on an industrial scale. Measured in terms of damage done, it comes third in the world ranking of economic crimes, behind corruption and drug trafficking. In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — […]
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  1. Technology & Innovation

AWS and Salesforce Announce Expansive Partnership to Unify Developer Experiences and Launch New Intelligent Applications

The world’s leading cloud provider and the #1 CRM platform are making it easier for developers using both technologies to build and launch customer applications, natively leverage AWS services in Salesforce, and securely connect data and workflows across both Salesforce and AWS Customers can
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Daily QuickWit (6.24) – Yesterday’s Top Stories

Mintel released their June 2021 trend observations A good read of what is going on right now and what is relevant to retailers and brands everywhere Walmart’s former e-commerce chief Marc Lore says brands like Warby Parker can’t be replicated by big-box retailers More and more DTC brands keep showing up, it will be fascinating […]
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Forrester’s US Retail Recovery Heat Map, June 2021 — Expected Income Loss Still High In Some Metros

Retail recovery is proceeding at different rates in various parts of the US. In May 2021, we adjusted our retail recovery heat map model to include the following factors: Economic sentiment — based on household expected loss of income in the next four weeks Change in cases — 14-day percentage change in cases Saturation of […]
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