Data & Insights

Articles about leveraging Data and Insights in retail and CPG.

  1. Technology & Innovation

Baltazar Hasselsteen Ozone discusses data and AI transformation push as she she heads out of Pandora

Baltazar Hasselsteen Ozone has announced her departure from Pandora where she spent just over seven years, holding a number of roles during that time, most recently VP AI & Innovation. In a LinkedIn post, she said: “Proud of what we built. Excited about what’s next. Seven years ago, we kicked off the data and AI […]
2 min read
0
  1. Data & Insights

Gamified Dining Wins: How Kura Sushi Turns Play into Profits with Participatory Food Marketing

  The restaurant industry is moving beyond transactions and into interactive, participatory food experiences, and Kura Sushi USA is demonstrating how that shift can drive measurable financial performance. This is not simply about sushi. It is about behavioral economics, menu engineering, and consumer engagement strategies that increase frequency, check average, and throughput simultaneously.   The […]
5 min read
0
  1. Data & Insights

From Points to Precision: Why AI-Powered Loyalty Is Rewiring the Grocerant Economy in 2026

  The loyalty landscape in foodservice and convenience retail is undergoing a structural reset—and the data is no longer subtle. According to the 2026 Paytronix Loyalty Report, operators that once relied on static, points-based systems are now pivoting toward AI-driven personalization fueled by first-party data. The result? A measurable lift in visit frequency, ticket size, […]
5 min read
0
  1. Data & Insights

Jason & Scot Show Episode EP337 – Agentic Commerce at Citi’s Global Consumer & Retail Conference

A weekly podcast with the latest e-commerce news and events. Episode 337 is a panel discusion on the Future of Agentic Commerce from Citi’s Global Consumer & Retail Conference. Subscribe: Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ????? Chapters 0:30 Welcome to the Jason and […]
3 min read
0
  1. Department: Nonfood

TikTok Shop Pet Supplies Report: Category Growth, Subcategory Trends, and Top Brand Performance

Download our report to understand how Pet Supplies is scaling on TikTok Shop and how subcategory trends and brand dynamics are evolving. Uncover where growth is accelerating across the category. Pet Supplies is rapidly emerging as a high-growth category on TikTok Shop, with strong momentum building throughout 2025 and into early 2026. Growth is being […]
< 1 min read
0
  1. Technology & Innovation

Frasers Group’s fashion and lifestyle brand Frasers launches AI powered online shopping assistant

Frasers Group has launched Ask Frasers, an AI online shopping assistant across the Frasers website, a fashion and lifestyle brand formerly known as House of Fraser. Since implementing the tool, it says that conversion rates have increased by up to 25% compared to traditional search experiences. Powered by Algolia’s agentic technology, it calls on external […]
2 min read
0
  1. Trends & External Forces

The Net Pricing Revolution in the Drug Channel: What’s Deflating the Gross-to-Net Bubble (rerun)

This week, I’m rerunning some popular posts while we prepare for today’s live video webinar: PBM Industry Update 2026: Trends, Challenges, and What’s Ahead. Click here to see the original post from January 2026. As I highlighted last week, we are entering the Net Pricing Drug Channel (NPDC) era—a market environment in which net prices, […]
3 min read
0
  1. Channel: Ecommerce & Digital

Andy Jassy On Grocery, Squiggly Lines, Betting Big, & Music Lessons

Amazon CEO Andy Jassy has posted his annual letter to shareholders, following in a tradition begun by founder and then-CEO Jeff Bezos in 1997.  (As usual, Amazon also posts the original 1997 message after the new missive, which is one way to indicate that as much as the business has evolved and grown, its core […]
7 min read
0
  1. Data & Insights

French Door Refrigerator Market Share Trends: Brand Shifts Across Costco, Lowe’s and Home Depot

Download our report to learn how French door refrigerator market share, brand performance, and shopper purchasing behavior are evolving across major retailers to uncover where growth is happening in the category. French door refrigerators remain a key segment within major appliances, but shifts in retailer dynamics, brand competition, and purchasing behavior are reshaping performance across […]
< 1 min read
0
  1. Data & Insights

Drive-Thru Under Pressure: Why Fast Food’s Core Profit Engine Is Stalling

  The drive-thru remains the dominant revenue engine for quick-service restaurants (QSRs), generating 60%–75% of total sales at many brands. Yet today, operators are confronting a convergence of pressures: elevated labor costs, persistent food inflation, declining traffic, and slower service times according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® this is […]
5 min read
0
  1. Technology & Innovation

JD.com’s Joybuy online marketplace taps Competera pricing platform for European push

Competera is working with Joybuy, JD.com’s online retail business, to manage its footprint across Europe. The partnership moves Joybuy away from manual market monitoring by implementing a centralised system that tracks competitive shifts in real-time. Teams at Joybuy now receive processed market insights every morning. This schedule allows category managers to identify price gaps and adjust their […]
2 min read
0
  1. Data & Insights

March 2026 Retail Metrics are in!

March 2026 Retail Metrics: March gave us a tale of two floors — more opportunity, but less to show for it. In mattress, traffic and prospecting surged, but conversion fell sharply as time with customers dropped, turning more conversations into missed closes. In furniture, the opposite pattern showed up — teams are converting slightly better, […]
2 min read
0
  1. Data & Insights

ElevenLabs is dominating voice AI — can anyone catch up?

By Jenny Liu, Director of Product @Yipitdata New Signals data on voice AI platforms shows ElevenLabs is defining the category, driving nearly all entry, usage, and spend across 900+ mid-market companies. This week our analysis showed that ElevenLabs has essentially turned voice AI into a one-vendor category. Across 900 companies in our mid-market panel, ElevenLabs […]
5 min read
0
  1. Shopper & Customer

Fire, Flavor, and Frequency: Why Tucson’s Tito & Pep Is Goldmine in Disguise

  A Modern Desert Dining Experience From the vantage point of the Grocerant Guru®, what’s happening inside Tito & Pep isn’t just “fine dining”—it’s a case study in how experience-driven foodservice is outpacing traditional retail food models. Set in Midtown Tucson, the restaurant delivers a chic mid-century modern aesthetic paired with an intimate yet energetic […]
3 min read
0
  1. Channel: Dollar/Value

Lidl GB stumps up £600m to strengthen store network with 50+ locations planned

Lidl GB has announced that it will be opening more than 50 new stores in the next 12 months as part of a £600 million investment in its British infrastructure. Upcoming store openings include key sites such as Abbots Langley near Watford, Warrington in Cheshire, and Thornbury in Gloucestershire which are all set to open […]
2 min read
0
  1. Trends & External Forces

The FTC Blows Up Express Scripts’ PBM Model—and Launches the Net Pricing Drug Channel (rerun)

This week, I’m rerunning some popular posts while we prepare for tomorrow’s live video webinar: PBM Industry Update 2026: Trends, Challenges, and What’s Ahead. In February, I posted a few follow-up comments reflecting on Mark Cuban’s reaction to the settlement. Click here to see the original post from February 2026. Earlier today, the Federal Trade […]
2 min read
0
  1. Technology & Innovation

Just Eat and Starship Technologies tie up brings food delivery robots to streets of Barnsley

Starship Technologies has partnered with Just Eat to roll-out a pilot scheme involving self-driving delivery robots in North East Barnsley. The launch will initially see a small number of the orange, talking robots serving thousands of residents, delivering food from restaurants to customers’ doors within minutes. The service starts today in Carlton, Athersley, Monk Bretton […]
2 min read
0
  1. Trends & External Forces

List Price Reductions Will Deflate the Gross-to-Net Bubble–and Threaten Pharmacy and 340B Profits from IRA-Negotiated Drugs (rerun)

This week, I’m rerunning some popular posts while we prepare for Friday’s live video webinar: PBM Industry Update 2026: Trends, Challenges, and What’s Ahead. Since this article was published last December, Net Pricing Drug Channel developments have accelerated. Manufacturers reduced the list prices for 6 of the 10 products with an MFP for 2026. They […]
3 min read
0
  1. Data & Insights

When You Know, You Know

There’s a phrase people use when something moves from suspicion to certainty. When you know, you know. It usually applies to people. To moments. To that quiet click of recognition when the thing you couldn’t quite name suddenly has a name. But knowing is stranger than we give it credit for…  Twins separated at birth […]
2 min read
0
  1. Shopper & Customer

FaceTime with the Content Guy: Customer Service That Gets Personal

Today, a great example of personalized customer service – from an e-commerce company that shows exactly how to effectively use data to create an enduring and even intimate connection to the shopper. The post FaceTime with the Content Guy: Customer Service That Gets Personal appeared first on MNB.
< 1 min read
0
  1. Data & Insights

Kohl’s and Tween Apparel Trends: The Growing Role of Private Label Brands

Download our latest report to better understand where market share is shifting, how private label brands are scaling, and where shoppers are spending across the girls’ apparel market. The girls’ apparel market is evolving as younger shoppers shift toward value oriented, assortment driven, and trend responsive products across retailers. As competition intensifies, changes in market […]
< 1 min read
0
  1. Shopper & Customer

Grocery Stores Race for Relevance with Time-Starved Consumers

  Today’s consumer is not just value-driven—they are time-starved, convenience-focused, and increasingly replacing restaurant visits with retail meal solutions. This behavioral shift is forcing grocery retailers to rethink their role, moving from traditional food sellers to meal solution providers competing directly for “Share of Stomach.” Stop & Shop: Repositioning Dinner Around Convenience Stop & Shop […]
4 min read
0
  1. Technology & Innovation

Asda taps Deliverect retail technology to support UK grocery giant’s on-demand delivery push

Deliverect has announced a partnership with Asda involving the UK grocery retailer’s on-demand operations across Asda Express and the wider store estate. In a LinkedIn post, Joe Heather, Regional General Manager – Northern Europe at Deliverect, said: “Asda continues to lead in the on-demand space, delivering strong performance at scale. We support this by enabling […]
2 min read
0
  1. Retail Ecosystem

Key Themes at SXSW 2026 with Omnicom’s Greg Brown

The CPG Guys are joined in this episode by Greg Brown, SVP of Innovation for the DAS Group of Agencies at Omnicom. Greg joins to share key themes coming from the 2026 SXSW which dedicates itself to helping creative people achieve their goals. Founded in 1987 in Austin, Texas, SXSW® is best known for its […]
2 min read
0
  1. Shopper & Customer

Magnesium Supplements Trends: Walmart Share Shifts, Shopper Engagement, and Cross-Category Behavior

Download the report to understand how Magnesium shopper behavior is evolving and where growth, share shifts, and cross category demand are emerging Magnesium is becoming an increasingly important segment within VMS, with sustained growth and shifting shopper dynamics across retailers and adjacent categories. As demand expands, understanding how shoppers engage with the category, where they […]
< 1 min read
0
  1. International

Rise in violent retail crime in UK linked to repeat offenders

Retail workers faced a 12% increase in violent behaviour last year, according to new UK retailer data from global retail crime intelligence company, Auror. The new statistics show the top 10% of retail crime offenders were responsible for 68% of total crime in stores, and… This story continues at Rise in violent retail crime in […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Ocado ramps up quick commerce push as it starts rolling out same day delivery slots in UK

Ocado is launching same day delivery slots in select UK areas. In an email to customers, the online grocery retailer said: “You can now order with your morning cuppa and we’ll deliver before dinner.” It added: “It’s perfect for when you’ve run out of milk. Oh, and you forgot to get the tinned tomatoes for […]
3 min read
0
  1. Trends & External Forces

Drug Channels News Roundup, Mid-April 2026: Vertical Integration & MLR Games, Copay Maximizers, Hospital Price Chaos, and One Big Drug Channel Family

I’m pleased to introduce a new recurring feature from Bryce Platt, DCI’s new Director. Each month, Bryce will highlight some of his most notable LinkedIn posts—for those of you who don’t follow him or can’t keep up with his prolific stream of drug channel graphics. Best, Adam Welcome to my first Drug Channels post! Yes, […]
3 min read
0

Trending Topics

Editor’s Choice

  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
Written by

Trending