Data & Insights

Articles about leveraging Data and Insights in retail and CPG.

  1. Data & Insights
The Retail Industry Leaders Association has partnered with Optera to launch the Direct-Use Product Emissions Database (DPED), to provide retailers and their suppliers with an aligned database for quantifying greenhouse gases emitted during use by appliances, electronics and power equipment. The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category […]
  1. Technology & Innovation
When we talk about industrial robot manufacturers, we often think of massive machines working in factories. But there’s a new wave of innovation coming from companies like MiR, which design and manufacture autonomous mobile robots (AMRs). These mobile robots are not just for heavy-duty industrial work; they’re making waves in retail too, especially in supply chain […]
  1. Corporate Finance
In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and […]
  1. Trends & External Forces
The global fitness equipment market is projected to reach $18.4 billion by 2033, growing at a CAGR of 3.02% from 2024 to 2033, according to Allied Market Research. Key drivers include the integration of Internet of Things (IoT) technology in fitness devices and the rise of corporate wellness programs. IoT-enabled equipment captures workout metrics in […]
  1. Data & Insights
Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping. […]
  1. Data & Insights
As the Grocerant Guru®, I’ve seen how the lines between grocery stores and restaurants have blurred, creating a new dining paradigm that’s perfectly suited to solve the Memorial Day meal dilemma. As we approach this long weekend, families across the United States are preparing for celebrations and gatherings. Yet, the perennial question looms: what to […]
  1. Data & Insights
In career and in life, a key is to maximize optionality. It is important to ensure that except for a life partner, one is not so dependent on a single platform, company, supplier or approach that we loses agency over our future choices. Optionality also matters across a range of areas in order to remain […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
  1. Technology & Innovation
In the retail world, a unique type of theft has been steadily increasing: pushout theft. This phenomenon, where shoplifters brazenly wheel out carts laden with unpaid merchandise, is causing significant financial strain on retailers. As this form of theft becomes increasingly sophisticated, the industry is scrambling to find effective solutions. Rising Rate of Pushout Theft […]
  1. Corporate Purpose
Currys reports that three employees have been recognised in this year’s Role Models for Inclusion in Hospitality, Travel, Leisure and Retail index, produced by WiHTL & Diversity in Retail, in partnership with the MBS Group. Kirsty Littlemore, Nigel Paterson and Zoë Martin-Pearce were named as role models for their outstanding contributions to inclusion and diversity in […]
  1. Shopper & Customer
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Brendon Garner, Co-founder and Chief Product Officer of KIKI, will discuss the future of loyalty with Kelly Cook of David’s Bridal and Bobby Stephens of […]
  1. Technology & Innovation
Don’t miss your chance to enter (free of charge) the leading awards event for the retail tech space. Deadline for 2024 RTIH Innovation Awards entries is late October with our 2024 winners being announced at an awards ceremony in Central London on Thursday, 21st November. The awards celebrate global tech innovation in a fast moving […]
  1. Department: Nonfood
Walmart+ has added a new membership benefit designed to appeal to the more than 75% of its members who are pet owners: 24/7 veterinary telehealth services offered in partnership with Pawp. The retailer piloted the offering last year and it became the loyalty program’s most successful limited-time offer of 2023. Key features of Pawp for […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Polytag, Marks and Spencer, Retail Insight, The Home Depot, Hugo Boss, Zippin, and OneStock. 1. Polytag announces single-use […]
  1. Technology & Innovation
Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. Shopify provides a unified commerce platform designed to enable seamless […]
  1. Department: Food
At the intersection of ‘better for you food’ and fresh prepared food, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe CVS Pharmacy can find incremental customer relevance. One trend that’s impossible to ignore is the rise of ready-to-eat and heat-n-eat fresh prepared foods. This “grocerant” niche is rapidly growing, and it’s time […]
  1. Operations & Supply Chain
Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc.  Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x […]
  1. Shopper & Customer
Ebay, the OG of online resale, has released its fourth annual Recommerce Report highlighting what many of us already know anecdotally — that the sale of secondhand goods is growing across categories and channels, especially as economic conditions continue to push consumers to seek out value pricing. In fact, saving money was the number one […]
  1. Technology & Innovation
StrongPoint reports that Belgian retailer Collect&Go, Colruyt Group’s online shopping service, is trialling its grocery lockers for e-commerce orders.  The lockers will be installed at a number of Colruyt Group locations, providing customers with a way to collect their online groceries. “We are thrilled to partner with Collect&Go, Colruyt Group’s online shopping service, and have […]
  1. Retailer Media
PROVIDENCE, R.I. – United Natural Foods Inc. is launching a first-of-its-kind Retail Media Network for independent and regional grocery retailers across the United States. The UNFI Media Network (UMN) is powered by Swiftly, a leading provider of innovative retail technology, tools, and solutions. The move is intended to bring cutting-edge retail technology solutions to UNFI’s […]
  1. Data & Insights
With the introduction of our new Performance Dashboard, we can now thoroughly examine industry performance in real time. This week, we will dive into the evolving shopping behaviors and analyze what recent trends reveal about consumers in 2024. Today’s Rundown Behavior shift: 5 ways consumer behavior is changing with Gen-Zs. Q1 2024 Benchmark report: Download […]
  1. Technology & Innovation
UK-based Dormole, whose brands include Toolbank, Forgefix and Faithfull Tools, has appointed Steven King as Group IT Director. He joins from Seasalt where he held the role of Director of Technology. His CV also includes stints at Kurt Geiger (as Head of Technology) and Travis Perkins (as IT Development Manager). In a LinkedIn post, King […]
  1. Technology & Innovation
TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Data & Insights
In the face of rising inflation and grocery prices, low-income families are increasingly finding themselves in a precarious financial situation. If you did not have enough disposal income to go to a restaurant, or buy a meal for delivery, would you buy a desert or treat once in a while grocery shopping? That is the […]
  1. Department: Nonfood
To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot, iAdvize’s generative AI-powered chatbot, more than 100 […]
  1. Channel: Drug
WOONSOCKET, R.I. — CVS Corp. co-founder Stanley Goldstein passed away yesterday at the age of 89. The company he helped build is a foundational component of what is now CVS Health, a leading health services company that is committed to building a world of health around every consumer. Stanley Goldstein “All of us at CVS […]
  1. Agencies & Vendors
JACKSONVILLE, Fla. – Acosta Group announced today that it has signed a definitive agreement to acquire CROSSMARK, including its headquarter Sales Agency and Retail Solutions businesses, and Product Connections, a marketing services business, from WIS International. WIS International will retain its inventory verification services business. This transaction will further accelerate Acosta Group’s ongoing transformation, enhancing […]
  1. Data & Insights
To increase sales and build a loyal customer base, you need a strategic approach that combines marketing, customer service, and operational efficiency. Here are some effective strategies to help you boost sales in your furniture store. 1. Enhance Your Online Presence Running a furniture store in today’s competitive market requires more than just stocking high-quality […]
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Editor’s Choice

  1. Technology & Innovation
  2. Department: Consumer Durables
  3. Department: Nonfood
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Shopper & Customer
  12. Technology & Innovation
  13. Trends & External Forces
  14. Retail Operations
  15. Operations & Supply Chain
TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Trends & External Forces
  2. Agencies & Vendors
  3. Shopper & Customer
  4. Trends & External Forces
Consumer Price Index inflation slowed to 2.3% in April, down from 3.2% in March, albeit higher than expected, according to the Office for National Statistics. It’s the lowest level since the summer of 2021, versus 3.2% in March. The news follows yesterday’s announcement from Kantar… This story continues at Industry reacts to CPI inflation dipping […]
  1. Channel: Mass
  2. Department: Consumer Durables
  3. Department: HBC
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Shopper & Customer
  8. Merchandising
  9. Operations & Supply Chain
MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Partnerships & Alt Profit
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Home Improvement
  5. Department & Category
  6. Department: Food
  7. Department: Nonfood
  8. Corporate Strategy
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Merchandising
Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for […]
  1. Department: Food
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Department & Category
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Trends & External Forces
  10. Associates & Employees
  11. Holiday & Events
  12. Merchandising
  13. Operations & Supply Chain
  14. Stores & Formats
BENTONVILLE, Ark. — Walmart recently opened two new Neighborhood Markets, one in Florida and one in Georgia, that offer expanded assortments and more space for pickup and delivery. The new stores, one in the Dune Lakes area of Santa Rosa Beach, Florida, and the other in the Vine City neighborhood of Atlanta, feature updated layouts […]

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