Data & Insights

Articles about leveraging Data and Insights in retail and CPG.

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  1. Fun & Humor

the personalization privacy paradox

Consumers expect personalized experiences.  Yet they also grate at attempts by marketers to collect personal data about them to deliver these personalized experiences.  That’s a paradox that marketers increasingly have to navigate. There’s a fine line between cool and creepy, between personalization and stalking. For years, the default mode in marketing was to collect as […]
2 min read
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  1. Department & Category

The Frozen Food Court Continues Courting Restaurant Customers

  At the intersection of branded food sales and consumer demand grocerant niche Ready-2-Eat and Heat-N-Eat food continues to resonate with consumers.  While new avenues of distribution continue to open-up driving customer trial, the frozen food court is increasingly playing a larger and larger role for many families according to Steven Johnson, Grocerant Guru® at […]
4 min read
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  1. Channel: Convenience

Wendy’s Breakfast More Talk than Chalk

Chalk one up for the home team is an old adage we have all heard.  Touting the success of a new limited time offer or menu item is not the same as touting the success of an entire daypart; according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Marketing messaging, total unit […]
3 min read
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  1. CPG & FMCG

CPG & Retail Mobile Loyalty Platforms with Fetch Rewards’ Wes Schroll

The CPG Guys, Sri & PVSB, are joined in this episode by Wes Schroll, co-founder & CEO of Fetch Rewards, a mobile shopping platform that rewards shoppers for buying the brands they love.  Follow Wes on LinkedIn at: https://www.linkedin.com/in/wes-schroll-98164418/Follow Fetch Rewards online at: http://fetchrewards.comDownload the Fetch Rewards app for iOS: https://apps.apple.com/us/app/fetch-rewards-for-receipts/id1182474649Download the Fetch rewards app […]
2 min read
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  1. Technology & Innovation

What Workplace Technologies Will Be The Most Important? 12 Experts Share Their Insights [2021]

Raydiant’s Future of Workspace Series featured interviews with experts and professionals to learn more about how the workplace experience will evolve.  Here are some of our favorite responses: What Workplace Technologies Will Be The Most Important In The Years Ahead? Nick Iovacchini, CEO of KettleSpace A hybrid infrastructure includes more obvious communication and collaboration tools […]
7 min read
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  1. Media & Marketing

Dixons Carphone green lights hybrid working at North Acton HQ

Dixons Carphone is introducing hybrid working at its North Acton, London HQ as it makes plans for a post-Covid world. “We’ve listened to our colleagues and made a decision: hybrid working will be the future at our North Acton site,” the retailer said in a LinkedIn post. “Although traditional office working is now possible, we’re […]
3 min read
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  1. Trends & External Forces

What Will The Workplace Of The Future Look Like? 13 Experts Share Their Views [2021]

Raydiant’s Future of Workspace Series featured interviews with experts and professionals to learn more about how the workplace experience will evolve. Here are some of our favorite responses: What will the workplace of the future look like? Nick Iovacchini, CEO of KettleSpace Hybrid is here to stay! This is a true sea change moment in […]
9 min read
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  1. Associates & Employees

11 Experts Weigh In On How Organizations Can Prepare For The Future of The Workplace [2021]

Raydiant’s Future of Workspace Series featured interviews with experts and professionals to learn more about how the workplace experience will evolve. You likely don’t have time to read every interview so we’ve pulled together some of our favorite answers: Zoë Morris, President of Frank Recruitment Group and Mason Frank International If preparation is half the […]
8 min read
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  1. Corporate Finance

Alternative Investments to Look Into: Know This

Investing. This has been one of the topics I’ve been most commonly asked about throughout my career. People want to know why I make my decisions and how I decide what to invest in and what not to invest in, but I think there’s a more important conversation that needs to be had first.  The […]
13 min read
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  1. Media & Marketing

Iceland MD Richard Walker: add supermarket store workers to quarantine exemption list

Iceland Managing Director, Richard Walker, has called on the UK government to take urgent action and add supermarket store workers to its quarantine rules exemption list. Supermarket depot workers and food manufacturers in England will now be exempt. The move comes after the rising number of retail workers being forced to self-isolate began to affect the availability […]
3 min read
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  1. Agencies & Vendors

Announcing The Forrester Wave™: Application Modernization And Migration Services, Q3 2021

Yesterday, we released The Forrester Wave™: Application Modernization And Migration Services, Q3 2021. We looked at the 14 most significant vendors — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, HCL Technologies, IBM, Infosys, Larsen & Toubro Infotech (LTI), NTT DATA, Tata Consultancy Services (TCS), and Wipro — in the market and evaluated them across 26 […]
< 1 min read
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  1. Channel: Delivery

Instacart Makes Next Big Play For Retailers’ Business

Delivery service Instacart announced yesterday what it called the “first phase of the company’s next-generation fulfillment initiative designed to bring automated technology solutions to retailers across the U.S. and Canada,” saying that it will work with automation partner Fabric to build warehouses for its retail partners, using them to make the fulfillment process more efficient […]
2 min read
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  1. Channel: Ecommerce & Digital

After going public via a SPAC, Taboola acquires e-commerce marketing network Connexity for $800M

Taboola, the company that operates a popular grid-based advertising and content recommendation network across media properties, today announced an acquisition to expand its reach further into e-commerce, its first big move since going public in June by way of a SPAC: it is paying $800 million in a combination of cash and stock to buy […]
4 min read
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  1. Shopper & Customer

Amplify Your Online Presence in Three Steps

Last year, multiple lockdowns and store closures forced fashion retailers to go online. This digital transformation is the key to navigating today’s rocky runway. We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created.   Another residual challenge that […]
4 min read
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  1. Media & Marketing

Grocery delivery startup Gopuff eyes $1 billion funding round

Rapid grocery delivery startup, Gopuff, is close to raising approximately $1 billion, valuing it at $15 billion, according to media reports. The venture was last valued at $8.9 billion after a March funding round pulled in $1.15 billion. The latest round will include participation from Blackstone Group, and also existing investor Fidelity. Gopuff is using […]
3 min read
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  1. Channel: Dollar/Value

Dollar General Makes Legacy Grocery Stores Look Lame

  Now that Dollar General operates more than 17,408 stores in 46 states you would think they would act like most legacy brand retailers but they don’t. Dollar General since its inception has sought after a product and price point differentiation that consumers have been migrating too according to Steven Johnson, Grocerant Guru® at Tacoma, […]
3 min read
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  1. Associates & Employees

Retail worst hit by ‘pingdemic’ as nearly 75,000 staff forced to self-isolate this month

Retail workers have been harder hit than any other sector by the ‘pingdemic’ crisis seeing nearly 75,000 staff forced to self-isolate this month. New data from FirstCare, the UK’s largest… The post Retail worst hit by ‘pingdemic’ as nearly 75,000 staff forced to self-isolate this month appeared first on Latest Retail Technology News From Across […]
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  1. Data & Insights

Handling E-commerce Returns: How to Make Returns Frictionless and Maintain Profitability

Why E-commerce Businesses Must Not Overlook Their Customers’ Returns Experience Digital businesses today spend a lot of time, money and human resources acquiring new customers and retaining them; but customer journeys have evolved to become a lot more than the pre-purchase and purchase phase — and brands realizing that will win in the era of […]
7 min read
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  1. Data & Insights

KeHE Launches Business Intelligence Tool

KeHE Distributors announces it is supporting the company’s supplier community through the development of a proprietary business intelligence tool, KeHE CONNECT BI. KeHE CONNECT BI is a suite of tools for KeHE’s suppliers, created to enhance the current reporting and provide new capabilities to better serve the company’s suppliers and, indirectly, retailers throughout the nation. […]
2 min read
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  1. Operations & Supply Chain

Is Uber the Next UPS?

As Uber continues to build out its logistics business, Uber Freight will acquire Transplace for $2.25 billion, including up to $750 million in Uber Technologies common stock with the remainder in cash from TPG Capital. . The combined companies will seek to combine Uber Freight’s network of digitally-enabled carriers with the Transplace shipper technology and […]
3 min read
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  1. International

Brits owe BNPL schemes average of £244 as experts reveal they can jeopardise mortgages

‘Buy now, pay later’ users could risk having their mortgage application declined as new data reveals the average Brit owes hundreds to delayed payment firms. According to Money.co.uk’s “Shop Now,… The post Brits owe BNPL schemes average of £244 as experts reveal they can jeopardise mortgages appeared first on Latest Retail Technology News From Across […]
< 1 min read
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  1. Trends & External Forces

Grocers striving to be health destinations

ARLINGTON, Va. — Food retailers are investing to turn their stores into community health and well-being destinations, according to a new report from FMI – The Food Industry Association. Eighty-four percent of respondents in a poll of grocery retailers said their company has an established health and well-being strategy, and this same share of retailers report that […]
2 min read
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  1. Shopper & Customer

Your Retail Marketing Platform Should Power In-Store Media Just as Effectively as It Does Online Advertising

Your Retail Marketing Platform Should Power In-Store Media Just as Effectively as It Does Online Advertising Kate Barnhill,… Thu, 07/22/2021 – 1:13pm In a recent article, Steve Ustaris, VP Marketing at Inmar Intelligence, published his thoughts on the next step beyond retail media networks as a phase III – Retail Marketing Platforms. Reaching shoppers inside […]
3 min read
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  1. Technology & Innovation

Instacart enlists Fabric for robotic fulfilment centres initiative

Instacart has announced plans to offer automated fulfilment as a service to grocers in North America, and it has inked a multi-year deal with Fabric as part of the initiative. The service will combine Fabric’s software and robotics with Instacart’s proprietary technology and gig shoppers for fulfilment inside dedicated warehouses and existing retailer locations. Instacart […]
3 min read
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  1. Shopper & Customer

Snap Acquires Vertebrae to Enhance AR Capabilities

Snap has acquired 3D and AR commerce company Vertebrae in order to expand its services for retail clients. The deal will give the visual social network a leg up from competitors, which have all been attempting to expand and optimize their social commerce offerings. Vertebrae’s entire 50-person team will join Snap, with Vertebrae CEO Vince […]
2 min read
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  1. Corporate Strategy

Maly Bernstein named CEO of Bluemercury

NEW YORK — Former CVS Health executive Maly Bernstein has been named named  chief executive officer of Bluemercury, a Macy’s Inc. retail brand, effective September 13. Maly Bernstein   She will oversee the growth and strategy of all aspects of Bluemercury, from its digital platform to stores. She will report to Tony Spring, chairman and […]
2 min read
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  1. Technology & Innovation

Retail technology venture Yoobic raises $50m in Series C

Yoobic has closed a $50 million Series C funding round led by Highland Europe. Existing investors Felix Capital, Insight Partners, and a single family office advised by BNF Capital also participated in the round. The company provides an app for frontline and service workers to manage tasks, communicate with eachother and management, and also go through […]
3 min read
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  1. Technology & Innovation

Engage3 Helps Independent Grocers Optimize Pricing Storewide

Price optimization solution provider Engage3 has launched its Price Image Management (PIM) suite for independent grocers and convenience stores. The Engage3 PIM platform is designed to help independent retailers track their competitive price position in the center store, perishables, private label and fuel, as well as optimize those prices to maximize traffic and margin. The […]
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  1. Trends & External Forces

Why I’m proud of our Greek move

Our Athens office is celebrating its third birthday – and while the pandemic has certainly warped time, it feels like only yesterday our first employee started there. Back in 2018, I outlined the rationale behind opening an office in Greece. Extremely high education levels, English as the primary business language, and an increasing desire to […]
3 min read
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  1. RetailWIt QuickWit

Daily QuickWit (7/22) – Top Retail News of the Day

Here’s what was interesting in Retail today: Coca-Cola spurs 42% revenue growth (now $10.1B) after returning to pre-pandemic marketing spend (which doubled YOY). They invested in innovation, quality, and targeted allocation with their increased spend and beat earnings and revenue expectations in Q2. Target, Bed Bath and Beyond Open Doors To Third-Party Boutiques. The Store-within-a-store […]
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  1. RetailWIt QuickWit

Daily QuickWit (7/20) – Top Retail News of the Day

Here’s what the RetailWit crew is reading today: Salesforce projects retailers will pay extra for goods in the second half—to the tune of $223B (+62%) YOY. It’s expected to come from a staggering increase in logistics (+$163B), suppliers (+$12B), and wage expenses (+$48B). Uber partners with Albertsons to expand grocery delivery. It is their biggest […]
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