Data & Insights

Articles about leveraging Data and Insights in retail and CPG.

  1. Technology & Innovation

Including Store No8 and Outlier Ventures: RTIH runs you through the week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including checkout free store milestones, startups focused on building in Web3, and the ongoing digitalisation of the fashion industry. Poundland Poundland has launched a suite of digital accessibility tools to support job applicants and workers with […]
3 min read
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  1. Channel: Ecommerce & Digital

Amazon, Starbucks Accused In Suit Of Customer Data Misuse

The Seattle Times reports that Amazon and Starbucks have been accused in a lawsuit filed in New York City of “collecting customers’ personal information without first notifying them.” The proposed class action suit hinges on a New York City law, the Biometric Identifier Information Law, “which requires businesses to tell customers if they are collecting […]
3 min read
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  1. Channel: Ecommerce & Digital

Victoria’s Secret to Sell Lingerie, Apparel on Amazon

Victoria’s Secret announced Tuesday it was collaborating with Amazon.com to offer its customers fashion and lingerie products. This is an expansion of its collaboration, which first began last year with the launch of Victoria’s Secret Beauty in Amazon stores. Now, more than 4,000 Victoria’s Secret items will be available at Amazon.com, including the brand’s bras, […]
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  1. Technology & Innovation

Starring Apple, Poundland and Forever 21: RTIH’s biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Emperia, Recite Me, Amperity, Walmart’s incubator arm Store No8, and Outlier Ventures. 1. Emperia – new Apple mixed […]
4 min read
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  1. Shopper & Customer

How Big Retail and CPG Brands Are Rethinking Omnichannel Promotional Campaigns to Battle Inflation

U.S. food prices surged by 11 percent last year, marking the largest increase since the 1980s. While the rate of inflation has gradually calmed down since its June 2022 peak, rising prices remain a significant concern for retailers and consumer packaged goods (CPG) brands. Given the possibility of a recession, it may be tempting to […]
3 min read
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  1. Technology & Innovation

Saving the Sale: Building a Customized Purchase-After-Return Incentive Program

Picture this: You ordered a shirt that you really liked from your favorite retailer. Then, when it finally arrives, it doesn’t fit correctly, and you must now navigate the returns process. This may include jumping through hoops to meet the retailer’s return policy requirements: Do you have to return in-store? Is returning the shirt free […]
3 min read
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  1. Technology & Innovation

How to Combine AI and Human Creativity to Enhance the Retail Experience

In today’s retail landscape, brands are embracing artificial intelligence and other cutting-edge technology solutions to keep up with the competition and provide their customers with the best possible shopping experiences. However, it’s equally important to maintain a personal touch and human element to create a truly immersive and engaging experience. The most successful retailers will […]
3 min read
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  1. Shopper & Customer

5 Tips for Growing Your E-Commerce Business

Today, people are shopping online more than ever before. The reality is that many people just prefer the convenience of shopping from their mobile devices. To meet this demand, e-commerce has become widely accessible to entrepreneurs around the world thanks to Shopify. In fact, e-commerce sales are expected to grow 10.4 percent in 2023 alone, […]
3 min read
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  1. Technology & Innovation

Wilko on the hunt for retail technology leader as it steps up omnichannel transformation push

Wilko, a British high street chain that sells homewares and household goods, is looking for a senior software engineering leader to head up its digital engineering capability. In a LinkedIn post, Simon Reeve, Head of Engineering and Architecture at Wilko, said: “This is an exciting and challenging role, taking end to end ownership and accountability […]
2 min read
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  1. Department: Food

Food Retailers with YoY Customer Counts Down, Sales Slipping, and Rent Sky Rocketing Need to Evolve

  Here is some of what the team at Tacoma, WA based Foodservice Solutions® has heard from clients, at the National Restaurant Show, or read printed in other recent articles. The simple fact is that rent for food retailers including restaurants, C-Stores, Deli’s etc. are continuing to increase.  In many spots around the country, they […]
5 min read
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  1. Media & Marketing

Amazon Said To Plan Ad-Supported Tier For Prime Video

The Wall Street Journal reports that Amazon “is planning to launch an advertising-supported tier of its Prime Video streaming service as it looks to further build its ad business and generate more revenue from entertainment.” The discussions of such an offering, the Journal writes, “come in the wake of cost-cutting reviews across the company’s businesses, […]
4 min read
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  1. Department: Beverage

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
4 min read
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  1. Technology & Innovation

World of Sweets taps Algonomy retail technology for deeper understanding of omnichannel customers

Hancocks, a UK-based confectionery wholesaler and part of the World of Sweets Group, is to deploy Algonomy’s Omnichannel Personalisation Platform. By using AI, customer segmentation, and predictive models that Algonomy’s platform affords, Hancocks is set to deliver online content, product recommendations, search results, and browsing experience based on individual customer profiles. The wholesaler serves a […]
2 min read
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  1. Technology & Innovation

Why Retailers Must Strive for Supply Chain Automation

In April 2023, Walmart unveiled its plans to automate its supply chain network by 2026 to increase productivity and enhance the customer and associate experience. With customer expectations higher than ever and supply chain disruptions impacting inventory levels, we can expect many other companies to follow in Walmart’s footsteps by taking steps to automate their […]
3 min read
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  1. Technology & Innovation

Technologies That Are Essential to a Successful Omnichannel Retail Organization

Technological advancement continues to disrupt retail strategies, altering customers’ behavior and, consequently, retail businesses. New technologies influence customers as they switch between channels for research and shopping. Companies must focus on managing the numerous customer touchpoints available simultaneously. Omnichannel has become an appealing medium for retailers to interact with customers and sell their products and […]
3 min read
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  1. Trends & External Forces

CEO Survey:  Economy Remains Solid

A Business Roundtable survey of more than 100 US CEOs concludes that “the breakneck pace of corporate hiring may slow in coming months, but the overall economy remains solid,” Axios reports. According to the story, “The view from the corporate suite is of an economy that can come off its inflationary hot boil — without […]
2 min read
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  1. Shopper & Customer

Industry Awards Help Boost Brand Reputation — and Sales. Here’s How to Apply to Win

Winning an industry award is like earning special recognition that can make a big difference for retailers. It’s not just a shiny trophy on a shelf; it has the power to boost a brand’s reputation and increase sales. When a retailer wins an award, it exemplifies being trustworthy, reliable and respected. Customers look for these […]
2 min read
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  1. Department & Category

Spring and Summer Snacks take Center Stage

  How do you keep the kids happy when school get out?  Fill the house with more snacks.  The average household with a teenager out of school will spend $ 300 more a month on food.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® a mix of full flavored hot and […]
3 min read
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  1. Data & Insights

The Dynamic Interplay Between Human Insights and AI in Inventory Management, Customer Care

The retail industry’s commitment to artificial intelligence (AI) is unmatched, surpassing all industries except finance. According to the International Data Corporation (IDC), a staggering $300 billion investment in AI is anticipated by 2026. This influx of resources promises to augment the relationship between humans and machines, delivering immense advantages to brands and consumers. There’s a […]
3 min read
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  1. Data & Insights

How Can AI Tools Transform the Retail Space?

Artificial intelligence (AI) has become an increasingly popular tool across a number of industries, with the retail space being no exception. Earlier this year, a report published by Fact.MR showed that global AI in the retail market has the potential to surge to $8 billion by 2033, expanding at 30.3 percent on a compound annual […]
2 min read
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  1. Data & Insights

The future of retail – Fast fashion brand Forever 21 taps Amperity customer data platform

Amperity, an enterprise customer data platform (CDP), has announced a partnership with Forever 21. The fast fashion retailer says that it will now be able to provide more relevant, personalised customer experiences. reach more consumers, while enriching advertising campaigns through insights on cross-channel behaviour, data science scores, and content affinities. Forever 21 has a significant […]
1 min read
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  1. Technology & Innovation

Walmart, Ebay Launch New Accelerator Programs Focused on Ecommerce, Web3

Walmart’s incubation arm, Store Nº8, and Ebay have both launched new accelerator programs aimed at supporting startups developing technologies designed to help shape the future of digital commerce. Store Nº8 Accelerator Aims to ‘Unlock’ Decentralized Commerce Store Nº8 has teamed up with Web3 investor and accelerator Outlier Ventures to launch the Store Nº8 dCommerce Base […]
2 min read
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  1. Department: Food

Inflation, Recession, & The Bifurcated Consumer

The Los Angeles Times has an excellent story about how Southern Californians are strategizing to save money at the grocery store. First, some context for their decision-making: “The U.S. is not in a recession, but the psychological weight of that possibility — combined with the effects of still-high inflation — have consumers bracing for the […]
2 min read
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  1. Associates & Employees

HRG promotes three associates

WAUKESHA, Wis. —  HRG has promoted three associates to new roles. Steve Hill was elevated to PC development/technical analyst lead and Cat Renwick and Noah Rosenthal were both promoted to category analysts. Hill has been with HRG since 2019. In his new role, HRG’s developer team will report to him, and he will be responsible for […]
2 min read
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  1. Trends & External Forces

NRF foresees soft landing for economy

WASHINGTON – Consumer spending provides reason for optimism about the economy, according to the National Retail Federation’s chief economist, who expects a soft landing from the period of high inflation that has prevailed for the past few years. “Today’s economy is a lot like looking into a kaleidoscope, with the view changing and the data […]
2 min read
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  1. Technology & Innovation

Walmart incubator arm Store No8 and Outlier Ventures target startups focused on building in Web3

Store No8, Walmart’s incubation arm, and Outlier Ventures, a Web3 investor, have announced the launch of the Store No8 dCommerce Base Camp accelerator programme. Applications open today, and the 12-week initiative will begin in mid-August. The aim is to help a select cohort of startups focused on building in Web3 to deliver solutions that improve […]
2 min read
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  1. Shopper & Customer

With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great unsubscribe” and even “subscription apocalypse” being bandied about. Some stats support the gloomy outlook: according to Kearney, 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year […]
7 min read
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Trending Topics

Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats

Target Leapfrogs Walmart For Upscale Grocery Approach

Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
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  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
Written by
  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)

Walmart Upgrades Its Digital Ad Network

From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
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  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats

H-E-B expands its discount format

Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
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  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain

Giant Eagle launches in-house retail media network Leap

The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]
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